2,639 Practice Manager Waterstone jobs in South Africa

Operations Manager

Join to apply for the Operations Manager role at Bidvest International Logistics .

Ensure that the service deliveries of all the Container Yard operations are in accordance with the BidvestIL Standard Operating Procedures (QWI), pertaining to the Supply of excellent service to the client while maintaining a safe, efficient, compliant and profitable Container Yard.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Transportation, Logistics, Supply Chain and Storage

Location: Cape Town, Western Cape, South Africa .

Job Description

Kendrick Recruitment is seeking an experienced Operations Manager to join a leading food and beverage consultancy based in Port Elizabeth. This role requires a hands-on leader with strong organisational skills and proven experience within the hospitality and F&B industries.

• Oversee daily operational activities across consultancy projects.
• Ensure efficient delivery of services to meet client expectations.
• Manage and support staff, providing training and guidance where required.
• Monitor financial performance, budgets, and cost controls.
• Drive operational improvements and implement effective processes.
• Maintain compliance with industry regulations, health and safety standards, and company policies.
• Foster positive client relationships and support business development initiatives.

• Proven operational management experience within hospitality or food and beverage.
• Strong leadership and team management skills.
• Excellent organisational and problem-solving abilities.
• Financial acumen with the ability to manage budgets and resources effectively.
• Strong communication and interpersonal skills.
• Ability to work under pressure and adapt to a fast-paced environment.

Salary: R25,000 per month, negotiable depending on experience.

SUMMARY

Lexdan Select is assisting a online travel platform business with their search for a Operations Manager. The role is based in Stellenbosch.

The role requires experience in :

• managining a team of consultants
• Grow sales
• Improve turnaround
• Improve quote conversions
• Introduce and implement positive controls and changes
• Introduce and implement continuous improvement, new systems, and technologies

• a minimum of 8 years experience
• 5 years of team management experience
• a bachelors degree
• experience in travel industry or related

Storyteller City of Cape Town, Western Cape, South Africa

Up to ZAR 700,000 salary on a full time, permanent employment contract. Fully remote working anywhere in South Africa. 33 days paid leave and benefits. Exciting high growth product, relied on by leading global brands, particularly within sports. Working with the latest hardware, tech stack and tools.

Storyteller is a high growth B2B SaaS platform, which allows companies to integrate Stories into their owned and operated platforms. Popularized by Instagram and Snapchat, Stories are perfectly suited for boosting user engagement, audience retention, and driving advertising revenue. Our end‑to‑end platform gives companies a best‑in‑class Stories experience in days with native iOS, Android, and Web SDKs, publishing tools, analytics, and ad support. We work with many globally recognised clients, particularly within sport, so if you're a sporting fan this could be a great fit!

• Oversee and coordinate projects, ensuring milestones are delivered on time.
• Harness AI to design scalable, efficient solutions for client needs.
• Collaborate directly with leading sports organisations and brands.
• Build and optimise internal systems to help us scale as our client base expands.

• A true sports enthusiast with strong knowledge and passion for the industry.
• Experience in operations management or a related discipline.
• Curiosity about technology and AI, with a drive to use it for problem‑solving.
• A proactive, hands‑on mindset—comfortable stepping in wherever value can be added.
• Strong analytical skills, with the ability to juggle multiple priorities effectively.
• Excellent communication and cross‑team collaboration skills.
• Reliable, consistent internet access for remote work.

• Experience managing client relationships.
• Exposure to fast‑paced, high‑growth environments.
• SaaS or content industry background.

Firstly, you’ll have an initial call with one of our hiring team, where you’ll discuss your background and experience, and have the opportunity to learn more about the role and our company.

Secondly, if your video interview goes well, you will be invited for an interview with Alex, our Senior Project Manager. Depending on the outcome of this interview, you will be sent a follow‑up task, which will give you an idea of what your day‑to‑day might look like (which you will be compensated for).

And that’s it!

• Mid‑Senior level

• Full‑time

• Project Management and Management

• Technology, Information and Internet and Software Development

Storyteller City of Cape Town, Western Cape, South Africa

Up to ZAR 700,000 salary on a full time, permanent employment contract. Fully remote working anywhere in South Africa. 33 days paid leave and benefits. Exciting high growth product, relied on by leading global brands, particularly within sports. Working with the latest hardware, tech stack and tools.

Storyteller is a high growth B2B SaaS platform, which allows companies to integrate Stories into their owned and operated platforms. Popularized by Instagram and Snapchat, Stories are perfectly suited for boosting user engagement, audience retention, and driving advertising revenue. Our end‑to‑end platform gives companies a best‑in‑class Stories experience in days with native iOS, Android, and Web SDKs, publishing tools, analytics, and ad support. We work with many globally recognised clients, particularly within sport, so if you're a sporting fan this could be a great fit!

• Oversee and coordinate projects, ensuring milestones are delivered on time.
• Harness AI to design scalable, efficient solutions for client needs.
• Collaborate directly with leading sports organisations and brands.
• Build and optimise internal systems to help us scale as our client base expands.

• A true sports enthusiast with strong knowledge and passion for the industry.
• Experience in operations management or a related discipline.
• Curiosity about technology and AI, with a drive to use it for problem‑solving.
• A proactive, hands‑on mindset—comfortable stepping in wherever value can be added.
• Strong analytical skills, with the ability to juggle multiple priorities effectively.
• Excellent communication and cross‑team collaboration skills.
• Reliable, consistent internet access for remote work.

• Experience managing client relationships.
• Exposure to fast‑paced, high‑growth environments.
• SaaS or content industry background.

Firstly, you’ll have an initial call with one of our hiring team, where you’ll discuss your background and experience, and have the opportunity to learn more about the role and our company.

Secondly, if your video interview goes well, you will be invited for an interview with Alex, our Senior Project Manager. Depending on the outcome of this interview, you will be sent a follow‑up task, which will give you an idea of what your day‑to‑day might look like (which you will be compensated for).

And that’s it!

• Mid‑Senior level

• Full‑time

• Project Management and Management

• Technology, Information and Internet and Software Development

Overview

Are you an experienced operations leader with a solid background in machining fabrication and industrial services? Join a well-established team where your strategic insight and hands-on expertise will drive performance client satisfaction and business growth.

• Oversee daily operations of machining fabrication and site-based activities
• Lead budgeting forecasting and strategic planning initiatives
• Identify and pursue new business opportunities
• Engage with clients on technical scope timelines and deliverables
• Ensure efficient project execution across multiple teams
• Review and optimize operational processes for quality and productivity
• Collaborate with marketing and estimating to secure new work

• Minimum 10 years industrial management experience with at least 4 years at senior level
• Extensive knowledge of machining and fabrication processes
• Strong leadership and people management capabilities
• Experience in workshop operations and production planning
• Financial acumen and business performance tracking
• Effective communicator with strong client engagement skills
• Proven ability to drive operational improvements

• Bachelors degree in mechanical engineering
• Valid driver's license
• Proven background in managing industrial engineering operations

Only South African Residents or individuals with a relevant South African work permit will be considered.

Contact MATTHEW LOUW on quoting the Ref : CTE .

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• Six Sigma
• Lean
• Management Experience
• Process Improvement
• Microsoft Outlook
• Analysis Skills
• Warehouse Management System
• Operations Management
• Kaizen
• Leadership Experience
• Supervising Experience
• Retail Management

• Employment Type : Full-Time
• Experience : years
• Vacancy : 1

Description

Main purpose of the position: to manage and control the business development strategies and tactical planning in the operational division by providing appropriate interaction and fostering good relations with all stakeholders in support of the overall business strategy plans and objectives.

Requirements

Main Responsibilities

• Analyse and plan production schedules, processes, & documentation effectively to meet production & sales targets.
• Recommend modifications to production processes to ensure standards are maintained and improved to meet targets.
• Review and evaluate new and existing processes to ensure accuracy and standards compliance.
• Obtain necessary information from business units and clients for optimal production.
• Coordinate and expedite all production activities.
• Manage mobile mill operations when required.
• Control booking out of coils and release of orders.
• Report progress to sales and dispatch against expected dates.
• Address quality complaints promptly and efficiently.
• Coordinate documentation between production and logistics.
• Follow established controls and authority levels within scope.
• Ensure accurate use of SAP and attention to detail.
• Participate in stock takes, training sessions, and conferences as required.
• Manage daily production in line with delivery norms and sales requirements.
• Reduce production days to ensure added value and efficient service.
• Maintain sound relationships with in-house departments.
• Supervise production staff, verify wages, and control related issues.
• Assist in product development and process improvements.
• Enforce disciplinary codes related to timekeeping and absenteeism.
• Manage reporting requirements and ensure product quality before dispatch.
• Follow SOPs relevant to Planning and Production.
• Control costs and safeguard manufacturing equipment.
• Perform other duties as assigned by management.

Key competencies and skills :

• Corporate governance
• Technical skills & commercial acumen
• Conceptual ability
• Conflict resolution & industry knowledge
• Interpersonal & communication skills
• Implementation skills
• Leadership & motivation skills
• Planning & prioritising
• Operational leadership
• Performance & profitability focus
• Strategy implementation
• Customer satisfaction
• Business development & growth
• Process improvement & resource allocation
• Supplier relations
• Employee wellbeing & HR & IR planning
• Policies & procedures adherence
• Health & Safety compliance
• Srap/loss control

Qualifications required :

• Matric Technical Qualification in Production & Quality Management
• Diploma / 5-7 years experience in medium to large organization (advantageous)

Experience required :

• 5 years in medium to large service & manufacturing organization, experience with SAP
• Computer literacy: MS Office, SAP (advantageous)

Language requirements

• English
• Afrikaans
• Zulu

Work Level: Senior Management

Job Type: Permanent

Salary: Market Related

EE Position

Location: Cape Town

Required Experience: Senior IC

Key Skills

Six Sigma, Lean, Management Experience, Process Improvement, Microsoft Outlook, Analysis Skills, Warehouse Management System, Operations Management, Kaizen, Leadership, Supervising, Retail Management

Employment Type : Full-Time

Experience : years

Vacancy : 1

Direct message the job poster from Remote Legal Staff

Operations Manager: Drive Client and Staff Success at a Fast-Growing Legal Staffing Company

About Us

We’re RemoteLegalStaff, a fast-scaling, founder-led company helping U.S. law firms grow through offshore legal talent. We move fast, operate lean, and are obsessed with delivering excellence to both our clients and our staff. Our team is global, our culture is high-trust and fast-paced, and our bar is high.

The Role

We’re hiring an Operations Manager to lead a small team of Client Success Managers (CSMs), who manage our law firm clients and their remote staff. Your mission is simple, but not easy: ensure every client and every staff member is successful. You’ll oversee your CSMs, resolve client and staff escalations, and make sure issues are addressed decisively and fast. You won’t be managing the operations of the whole company, just your team, but you’ll be held to high standards of ownership, speed, and results. This is not a soft coaching role. You need to be comfortable holding people accountable, making tough calls, and being direct even if it doesn’t win popularity points.

What You’ll Do

• Manage 2 or more Client Success Managers (and eventually more)
• Own the client experience and ensure client satisfaction, retention, and expansion
• Jump into client or staff issues early, solve them quickly, and prevent repeat problems
• Coach your CSMs to improve performance, judgment, and speed
• Monitor team workload and results; track key KPIs and take action when targets aren’t met
• Improve systems, processes, and communication to make the team faster and more effective
• Collaborate with leadership on key initiatives and cross-functional improvements

You’ll Thrive Here If You.

• Are obsessed with client and staff success
• Move quickly, make decisions confidently, and fix things without drama
• Have strong management instincts and aren’t afraid to be the "bad guy" when needed
• Are direct, clear, and calm under pressure
• Love tracking performance and driving results
• Think like an operator and act like an owner
• Can navigate tough conversations with professionalism and clarity

This Isn’t for You If.

• You need to be liked more than you need to get results
• You avoid confrontation or hesitate to make hard decisions
• You need constant oversight or wait for permission
• You struggle to prioritize or move fast under pressure
• You don’t take full ownership for your team’s outcomes
• You find feedback hard to give or receive
• You’d rather build systems than solve problems

Requirements

• 3 or more years of experience in operations, client success, or team leadership
• Proven ability to manage people, resolve issues, and hit performance goals
• Experience in a fast-paced, remote, or service-based environment
• Excellent communication and leadership skills
• Strong judgment and business acumen

What We Offer

• A leadership seat in a growing, mission-driven company
• Full ownership of your team and outcomes
• Remote work with a global team
• Competitive compensation
• Lots of PTO
• Health and wellness stipend
• Annual performance-based bonus opportunities
• Ongoing training and development

How to Apply

Start by filling out this short application:

We hire for ownership, clarity, and urgency. Show us that from the start.

• Mid-Senior level

• Full-time

• Management and Customer Service

• Staffing and Recruiting

Referrals increase your chances of interviewing at Remote Legal Staff by 2x

Direct message the job poster from Remote Legal Staff

Operations Manager: Drive Client and Staff Success at a Fast-Growing Legal Staffing Company

About Us

We’re RemoteLegalStaff, a fast-scaling, founder-led company helping U.S. law firms grow through offshore legal talent. We move fast, operate lean, and are obsessed with delivering excellence to both our clients and our staff. Our team is global, our culture is high-trust and fast-paced, and our bar is high.

The Role

We’re hiring an Operations Manager to lead a small team of Client Success Managers (CSMs), who manage our law firm clients and their remote staff. Your mission is simple, but not easy: ensure every client and every staff member is successful. You’ll oversee your CSMs, resolve client and staff escalations, and make sure issues are addressed decisively and fast. You won’t be managing the operations of the whole company, just your team, but you’ll be held to high standards of ownership, speed, and results. This is not a soft coaching role. You need to be comfortable holding people accountable, making tough calls, and being direct even if it doesn’t win popularity points.

What You’ll Do

• Manage 2 or more Client Success Managers (and eventually more)
• Own the client experience and ensure client satisfaction, retention, and expansion
• Jump into client or staff issues early, solve them quickly, and prevent repeat problems
• Coach your CSMs to improve performance, judgment, and speed
• Monitor team workload and results; track key KPIs and take action when targets aren’t met
• Improve systems, processes, and communication to make the team faster and more effective
• Collaborate with leadership on key initiatives and cross-functional improvements

You’ll Thrive Here If You.

• Are obsessed with client and staff success
• Move quickly, make decisions confidently, and fix things without drama
• Have strong management instincts and aren’t afraid to be the "bad guy" when needed
• Are direct, clear, and calm under pressure
• Love tracking performance and driving results
• Think like an operator and act like an owner
• Can navigate tough conversations with professionalism and clarity

This Isn’t for You If.

• You need to be liked more than you need to get results
• You avoid confrontation or hesitate to make hard decisions
• You need constant oversight or wait for permission
• You struggle to prioritize or move fast under pressure
• You don’t take full ownership for your team’s outcomes
• You find feedback hard to give or receive
• You’d rather build systems than solve problems

Requirements

• 3 or more years of experience in operations, client success, or team leadership
• Proven ability to manage people, resolve issues, and hit performance goals
• Experience in a fast-paced, remote, or service-based environment
• Excellent communication and leadership skills
• Strong judgment and business acumen

What We Offer

• A leadership seat in a growing, mission-driven company
• Full ownership of your team and outcomes
• Remote work with a global team
• Competitive compensation
• Lots of PTO
• Health and wellness stipend
• Annual performance-based bonus opportunities
• Ongoing training and development

How to Apply

Start by filling out this short application:

We hire for ownership, clarity, and urgency. Show us that from the start.

• Mid-Senior level

• Full-time

• Management and Customer Service

• Staffing and Recruiting

Referrals increase your chances of interviewing at Remote Legal Staff by 2x