25 Pos Systems jobs in Cape Town

Join to apply for the Technical Support Consultant role at Stock2Shop

Join to apply for the Technical Support Consultant role at Stock2Shop

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We are looking for Technical Support Consultants. If you are interested in learning about programming and software or are a technical whizz, then this is the perfect role for you.

You will be surrounded by like-minded team members on the same trajectory. While providing our clients with technical support and guidance regarding their integrations, you will be given the opportunity to learn from developers and programmers with many years of experience.

In order to fulfill the position of Technical Support Consultant, you will need to be technically capable, be able to focus on the details and be practical.

Skills Required

• Reading & Writing SQL
• Understand REST API (Postman)
• Understand SOAP (SoapUI)
• Understand CSV file format
• Understand JSON data format
• Understand XML data format
• Understand FTP communication protocol
• Freshdesk (or equivalent) Ticketing system
  
  

Roles & Responsibilities

• Understanding customer requirements and transforming this into technical configuration
• Navigating client ERP / Accounting system databases
• Data mapping between various systems using SQL (ERP / Accounting system => Stock2Shop)
• Modeling of e-commerce products from flat data structure
• Making assumptions on how to best map product data
• Supporting client requests relating to ERP / Accounting system requests
  
  

Bonus

• Knowledge of Github (version control)
• Basic understanding of Python or any other programming language
• Basic knowledge of accounting principles
  
  

What you will learn

• How to use version control (GIT)
• Learn to read basic code snippets
• Data modeling concepts
• eCommerce & eCommerce platforms
• Supply chain concepts
• System integration
  
  

In order to succeed in this role, you will require the following soft skills and competencies:

Communication

Technical Support Consultants must be able to communicate technical issues to colleagues and customers with a variety of backgrounds, which means they need to be able to explain the issues and fixes in a way that is equally understood by the tech guru and the tech-challenged user. They also need to be good listeners, carefully listening to the user’s concern, and solving his or her problem.

Flexibility

Able to work independently, manage time efficiently, Prioritization, Quickly learn new technologies, Team player, Virtual working capabilities, Willingness to explore new technologies.

Patience

Attention to detail, High level of concentration and commitment, Interact with a wide range of customers and technical issues, Listening, Maintain customer relationships, outstanding customer service.

Problem-Solving

Problem-solving is what a good Technical Support Consultants excels in. He or she has to carefully listen to the user’s concerns, figure out exactly what the problem is, and come up with a plan for resolving the issue. This often involves creative problem-solving strategies.

The Particulars Of The Roles Are

• Employment: Full-time
• Job Functions: Support, Ticketing, System Integration
• Location: On-site (Hout Bay, Cape Town)
  
  

We offer a competitive market-related salary based on qualifications and experience. All training on our software will be provided.

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Software Development

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Technical Support Specialist

What’s holding global brands back in South Africa isn’t demand. It’s friction. We’re changing that. If you're excited by complex challenges, care about doing things properly, and thrive in a fast-moving environment, this is a rare opportunity to do your best work.

The problem Precium is solving:

Global businesses want to grow across the continent but broken payment experiences, regulatory minefields, and infrastructure gaps get in the way.

Precium helps global brands reduce payment failures, navigate local regulations, and get paid, reliably and at scale.

We build payment infrastructure that reduces friction, increases revenue, and ensures compliance without compromising performance.

From reconciliation to payouts, we handle the complexity so our clients can operate with confidence.

Our clients include South Africa’s biggest enterprises and some of the world’s most recognisable consumer brands. We're backed by global investors like QED Investors, Partech, and SpeedInvest, and we’re building for scale, for depth, and for the long term.

We’re a team of builders who care about craft, rigour, and impact. We value the effort it takes to do hard things well and we’re excited by the opportunity to shape how the world does business in South Africa.

We give global brands the infrastructure, insight, and control they need to grow in South Africa.

The role

We're seeking a Technical Support Specialist to join our team and play a central role in providing exceptional support to our merchants after they go live on our platform. In this role, you will be responsible for resolving complex technical issues related to our payment platform, API integration, transaction flows, and platform monitoring. You will report to the Payment Operations Manager.

If you thrive in a fast-paced environment and excel at technical troubleshooting with a customer-focused approach, we want to hear from you.

Why this role matters:

As a Technical Support Specialist, you will be crucial in ensuring seamless merchant experiences and maintaining customer trust. Your work will directly impact merchant satisfaction and the smooth operation of our platform.

Why Precium

At Precium, ambition is expected. We believe this is what it takes to build something that lasts.

• Partner with some of the world’s most ambitious merchants and orchestrators as they expand into South Africa.
• Build from first principles whether you're designing a system, solving a client problem, or rewriting a process.
• Join a team that values precision, curiosity, and discipline, and backs it up with high trust and high standards.
• Competitive salary, ESOP, and benefits.

Who you are

You’re a sharp thinker and an even sharper doer. You care about the details, ask good questions, and enjoy learning as you go. You’re motivated by challenges, not discouraged by them. You like solving hard problems with other smart people. You don’t need hand-holding, but you value open feedback and being part of a strong, honest team.

The ideal candidate will possess:

• Technical Troubleshooting – Ability to diagnose and resolve complex technical issues efficiently, especially related to APIs, integration, and transactions.
• API Knowledge – Hands-on experience working with and troubleshooting RESTful APIs, using tools like Postman.
• Coding Languages – Proficiency in multiple programming languages such as JavaScript, Python, or C# to troubleshoot code-level problems.
• Incident Management – Experience managing and resolving platform incidents, including escalating issues to engineering teams.
• Payments Industry Familiarity – Understanding of payment gateways, transaction processing, and related technologies.

Key responsibilities

• Provide advanced technical support for API integration, Postman troubleshooting, and transaction processing.
• Diagnose and troubleshoot integration issues between Precium's platform and merchant systems.
• Monitor the platform to identify and address transaction failures and system performance issues.
• Manage engineering escalations, collaborating closely with developers for timely solutions.
• Assist with card data and vault migrations, ensuring smooth customer transitions.
• Offer support and guidance as the escalation point for unresolved technical issues.
• Document troubleshooting steps, solutions, and platform knowledge to enhance support processes.

Challenges you’ll need to solve

• Tackle complex technical issues in a fast-paced environment where precision is key.
• Serve as a knowledge resource and escalation point for internal and external stakeholders.
• Balance multiple support priorities while maintaining a high standard of customer service.

How we work

At Precium we follow 5 guiding values. These values underpin our day-to-day, guide our decision making both externally and internally and describe who we are.

• We spell Client with a capital C
• We speak and seek truth and transparency
• We are here to win the match together
• We continuously level up
• We take action

Job details

• Cape Town based (Min 1 day in office)
  
• Preferred start date: 1st June 2025
• Role budget: Disclosed in intro call
• Contractor or permanent: Permanent

This is a chance to do your best work and help lead Precium’s next chapter of growth as we shape how global merchants do business in South Africa.

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Job Purpose

The main purpose of this role is to provide client support by resolving requests and incidents to ensure optimal infrastructure functionality. This is a 1st line support role.

Key Responsibilities

1. Process client requests and resolve incidents swiftly
2. Ensure hardware, desktop, network, app and connectivity functionality
3. Collaborate with third party service providers to resolve technical issues
4. Maintain functional network and infrastructure knowledge
5. Perform network and infrastructure maintenance
6. Ensure ticket closure is resolved timeously
7. Achieve optimal BSC performance
8. Ensure client satisfaction

Technical Skills

1. Technical and product knowledge; hardware and software
2. Proficiency in Office 365 and servicing certificates
3. Knowledge and experience with third party service provider products
4. Understanding of network connections and functionality
5. Strong interpersonal skills
6. Effective communication skills
7. Ability to build relationships
8. 2 - 3 years of support experience
9. Any IT related experience
10. Extensive experience in hardware, application, and software understanding

Desired Experience & Qualification

1. Process driven
2. Resilience
3. Learning potential
4. Strategic insight
5. Relationship building

Package & Remuneration

This is a permanent role onsite.

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• 12 years of experience in technical support or IT background
• 1-2 years experience within a BPO contact centre
• Provide excellent customer experience through technical support
• Strong troubleshooting skills with hardware (e.g., receipt printers, tablets, scanners) and software .
• Experience with POS systems (e.g. Square, Toast, etc.). will be a PLUS
• Proficiency with CRM
• Comfortable working in a shift-based environment , including weekends.
• Strong communication skills and a customer-first attitude.
• Ability to work independently and manage time effectively.
• Follow escalation procedures as required.
• Troubleshoot and resolve customer issues promptly and efficiently.
• Proven troubleshooting skills, especially with new or complex issues
• Collaborate with team members to enhance customer experiences
• Retail or hospitality experience
• Passion for technology

The position requires flexibility to work in a rotational shift environment , including evenings, weekends, or public holidays

Job Types: Full-time, Permanent
Pay: From R10 500,00 per month

About us

1-grid is a leading web hosting company with a well-established customer base that is passionate about delivering top-quality hosting solutions to SMEs in South Africa. We're on a mission to grow businesses online with simple and reliable products, and we're looking for a ATS Agent to join our team and help us bring our vision to life.

Job Purpose

Be the first line of contact for Pro & Premier customers. Provide 3rd line technical support for tickets escalated. Resolve incidents within agreed first-time-fix parameters and escalate within the team where required, complying with SLAs and take ownership of incidents and manage through to resolution.

Duties and Responsibilities

• Monitoring
  • Systems and fix potential issues or escalate where required.
  • Attend to proactive and reactive monitoring alerts to ensure minimum disruption to customers.
• Troubleshooting
  • Server hardware and OS software related issues.
  • Basic RAID (1,5,10)
  • Second and Third line Hosting queries
• Customer Support
  • First point of contact for Pro and Premier customers
  • Resolve incidents within agreed first-time-fix parameters and escalate within the team where required, complying with SLAs.
  • Build and maintain the company’s reputation & customer relationships.
• Perform the backup + restore of systems
• Take ownership of incidents and manage through to resolution where possible.
• Liaise with Sysadmin on projects and technical tasks.
• Produce information reports upon request.

Qualification and Experience

• Matric or equivalent, IT qualification advantageous
  • Windows server knowledge (server 2008 R2 - 2019) and certification required
  • A+ N+ certification
• Two+ years’ experience in an IT Service Desk support environment (3rd line support), experience supporting VMware hypervisor, Linux Servers, Windows Servers, MysQL and MsSql.
• Solid technical understanding of
  • DNS
  • Web Hosting and Web Hosting Technologies
• Basic Understanding of
  • Network troubleshooting
  • MsSQL and MySQL
  • VPS and Docker
  • Virtualization(Kvm/Hyper-v)
• Exposure to
  • Data Centre hardware, software, and storage technologies.
  • Modern Backup & Disaster Recovery technologies

Advantageous

• Linux LPIC certification(s)
• Scripting (PowerShell, Bash, Phyton, etc.)
• cPanel Certification
• Plesk Certification

Key Competencies

• A desire for continuous learning and career development
  
• Ability to work well in a team environment with a high degree of collaboration
• Strong Interpersonal skills
• Customer focused
• Strong technical aptitude
• Solution driven
• Takes initiative
• Excellent delivery standards

Requirements

• Own transport with a valid driver's licence
• Shift work

This appointment will be made in accordance with the Company's Employment Equity Plan and preference will be given to people from Designated Groups and people with a disability, provided such job applicants meet the inherent criteria of the vacancy. Please note only shortlisted candidates will be contacted.

In with the POPIA the usage of your personal data and sensitive personal data will be used for the following purposes, communicate with you regarding positions you have applied for, assess your skills, qualifications and suitability as well as obtain references and background checks when necessary.

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DigiCert Cape Town, Western Cape, South Africa

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Join to apply for the Senior Technical Support Engineer role at DigiCert

DigiCert Cape Town, Western Cape, South Africa

Join to apply for the Senior Technical Support Engineer role at DigiCert

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We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work. That's digital trust for the real world.

Job summary

DigiCert is looking for a detail-oriented, energetic Senior Technical Support Engineer to join our team. The Senior Technical Support Engineer will be responsible for ensuring the quality of our internal and customer-facing Security products for the DigiCert software. The ideal candidate will have a passion for and a commitment to providing customers with world a class support experience.

The Senior Technical Support Engineer will be responsible for providing support via phone and email to DigiCert customers and partners. The applicant must have the ability to troubleshoot complex product issues related to installations, upgrades, network and Active Directory issues.

The Senior Technical Support Engineer will also submit defects and enhancements to improve the Product offerings and interact with Developers and other Software Quality and Corporate Quality personnel. They will perform other Software Quality duties, including assisting with bug verification, manual functional test execution, etc.

What you will do

• Project a professional company image through phone, email and screen sharing interactions.
• Report proprietary system inconsistencies/bugs
• Collaborate with cross-functional teams to resolve issues and provide solutions
• Recognize, document and alert supervisors of trends in customer calls
• Research through Knowledge Base articles, labs and other means to resolve customer issues
• Master internal tools used for timely problem resolution
• Contribute to DigiCert Knowledge Base
• Participate in a on call rotation
• Take Level 2 escalations and Validate issues/bugs within own test environment
• Provide internal trainings to peers to increase product knowledge

What you will have

• 2 year degree in IT, related technical degree, or equivalent work experience
• 4 years minimum of experience in technical support
• Working knowledge of Kubernetes and Docker
• Working knowledge of Rest API
• Strong problem solving and troubleshooting skills
• Working knowledge of PKI certificates
• Working knowledge of Unix operating system
• Working knowledge of Java and OpenSSL
• Strong knowledge of networking topologies
• Strong oral, written and interpersonal communication skills
• Detailed-oriented with excellent organization skills
• Self-motivated, manage your time well, and get things done.
• Team oriented and ability to work with people from diverse backgrounds
• Excellent knowledge of Microsoft products and other applicable software or applications
• Industry-related certificates are a plus (Security +, MSCE), Unix Certifications
• Provident Fund
• Medical Aid + Gap Cover
• Employee Assistance Program
• Life Insurance
• Disability Insurance

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Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Technology, Information and Internet

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Cape Town, South Africa | Posted on 09/09/2024

The Support Engineer at Ello Technology is crucial in ensuring the seamless delivery of IT support and management services. This role involves providing expert technical support, managing system performance, and collaborating with team leads to achieve organizational and customer-centric goals. The Support Engineer will be responsible for resolving technical issues, maintaining system functionality, and enhancing customer satisfaction through efficient problem-solving and proactive communication.

Requirements

Technical Support and Troubleshooting:

• Provide first-line technical support to customers, addressing and resolving issues related to user and device management, Internet connectivity, firewall and WiFi configurations, and server and MS365 management.
  
• Diagnose and resolve technical problems efficiently, ensuring minimal disruption to customer operations.
  

System Monitoring and Maintenance:

• Utilize AI-powered management tools to monitor customer systems proactively, identifying potential issues before they impact business operations.
  
• Perform routine system maintenance and updates to ensure optimal performance and security.
  

Customer Communication:

• Serve as a primary contact point for technical inquiries, maintaining clear, empathetic, and timely communication with customers.
  
• Explain complex technical issues in an understandable manner to ensure customer trust and satisfaction.
  

Collaboration with Team Leads and Account Managers:

• Work closely with the Customer Care Support Team Lead and Customer Care Account Managers to align technical support activities with customer account strategies.
  
• Participate in collaborative projects and initiatives to enhance customer success and achieve business goals.
  

Documentation and Reporting:

• Maintain accurate records of customer interactions, technical issues, and resolutions.
  
• Contribute to the development and maintenance of support documentation, knowledge bases, and FAQs.
  

Continuous Learning and Development:

• Engage in ongoing professional development to stay current with the latest technologies and best practices in IT support and management.
  
• Share knowledge and insights with team members to foster continuous improvement and expertise.
  

Skills and Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience.
  
• Proven experience in IT support or a similar technical role.
  
• Strong foundation in network infrastructure, device management, and cloud services (e.g., MS365, server management).
  
• Excellent problem-solving skills with the ability to diagnose and resolve technical issues effectively.
  
• Strong communication skills with a focus on providing exceptional customer service.
  
• Familiarity with project management and CRM tools.
  
• Ability to work collaboratively within a team and contribute to collective goals.
  
• Commitment to continuous learning and professional development.
  

Personality Profile:

• Analytical and Detail-Oriented: Keen eye for detail with strong analytical skills for diagnosing and resolving technical issues.
  
• Empathetic Communicator: Understanding and empathetic with excellent communication skills for managing customer expectations.
  
• Adaptive Learner: Eager to learn and adapt to new technologies and challenges.
  
• Collaborative Team Player: Works well with others to achieve common goals and foster a unified approach to customer care.
  
• Resilient Problem-Solver: Maintains composure under pressure with a strong problem-solving attitude.
  
• Customer-Centric: Driven by a desire to deliver value to customers and enhance their satisfaction.
  
• Ethical and Accountable: Adheres to high ethical standards and takes ownership of actions and decisions.
  

Core Responsibilities:

• Provide expert technical support and address customer issues promptly within agreed SLA parameters.
  
• Assist in the preparation and management of accurate Bills of Materials (BOMs) for client projects.
  
• Collaborate with team leads and account managers to ensure cohesive service delivery.
  
• Participate in feedback implementation to enhance service quality continuously.
  

Key Performance Indicators (KPIs):

• SLA Compliance Rate: Achieve a 95% or higher compliance rate.
  
• Customer Satisfaction (CSS) Score: Maintain a CSS score of 95% or higher.
  
• Project Support Efficiency: Ensure a target success rate of 95% in technical project support.
  
• BOM Accuracy: Ensure high accuracy in BOM preparation and management.
  
• Continued Skill Development: Complete all required training and certifications.
  

Market Related Salary + 3 Annual Performance based bonuses per year

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Title: Regional Technical Support Specialist

Area: Cape Town (incl. WC Region)

Industry: Capital Equipment (Sales & Rental-Hire)

Ref No.: TRG 2342

Salary: Market related TBC (avail/neg)

Start Date: ASAP

Type: Permanent

An experienced REGIONAL TECHNICAL SUPPORT SPECIALIST is required for permanent employment based in Cape Town (Western Cape region).

• To be the technical specialist for all types of machines and equipment across all machine types and brands in a designated region.
• To provide specialist technical mentorship, support, and assistance to customers, field service technicians and workshop staff in the region.
• To identify technical shortfalls in resource capability and report on these shortfalls to the operational management.
• To ensure that the quality of the machines, the work done by the technicians, and the processes followed are in line with company standards.
• To provide mentorship and practical experience to any apprentice allocated to the tech, and to keep record of all tasks completed required by the apprentice training program.
• Reports to the RGM with a dotted line to National Technical Manager
• Not assigned to do PDIs, breakdowns, or service and maintenance tasks

DUTIES & RESPONSIBILITIES:

Regional, on-site support

• Travel to sites within the region to support technicians with troubleshooting
• Travel to sites within the region to support customers & technicians with repair and quality assessments
• Travels to sites within the region to assist the local technician with difficult and challenging repairs on rental and customer units where necessary

Training and development

• Establish & maintain a safe work environment
• Transfer product knowledge and technical skills to the regional technicians
• Mentor technicians in resolving complicated faults

• Mentor technicians and cultivate positive attitudes to excel in the quality of their workmanship
• Create an environment in the region where the technicians are constantly learning and sharing their learnings and methodologies
• Compare the quality of work of each technician to the standard and report on the failing technicians for management to intervene
• Verify the quality of PDIs and paperwork submitted by the technicians, and provide mentorship where the standard is not maintained
• Identity technicians that are motivated to grow and learn, and report to the RGM and NTM
• Identify technicians that do not adhere to the standard and processes and report to the RGM and NTM

Technical quality improvements

• Make technical recommendations where incorrect methodology is applied when doing repairs
• Initiate mentoring sessions to impact and explore the recommendations with the regional technicians
• Ensure that service and repairs are carried out as per national quality standards
• Make technical recommendations for critical spare parts to be held in stock
• Identify suppliers that contribute positively to the growth of the business
• Understand the challenges the technicians are experiencing in their line of duty and submit recommendations to the RGM where possible, implement measure to assist the technician to enable him to complete his job requirements
• Observe technicians completing tasks in the workshop and in the field and recommend further training
• Perform QC as required to ensure OEM standards are upheld

Telephonic support & assistance

• Attend to incoming requests from customers and technicians in a courteous manner
• Assist technicians telephonically and remotely to diagnose and repair rental and customer units
• Perform post resolution follow ups with technicians

Fault analysis

• Analyze and identify faults on complicated repairs
• Analyze whether repairs are warranty related and advise accordingly
• Liaise with overseas manufactures in the event of complicated trouble shooting analysis
• Ensure that a repository system is developed for fault recording
• Analyze trends for ways to prevent future problems/breakdowns

EDUCATION, QUALIFICATION, EXPERIENCE & SKILLS:

• Matric /Grade 12
• Millwright or Auto Electrician Trade Qualification
• Min 5 years as a Technician (Maintenance and repairs on MEWPs, telehandlers or related equipment) +
• Min 5 years in Field Servic e (Technical field services, maintenance and repairs) +
• Min 3 years in Customer Service (Successfully guided and advised internal and external customers on technical services, maintenance and repairs)

SKILLS:

• Technical minded
• Trouble shooting analysis
• Problem solving
• Clear understanding of safety management and risk assessment
• A sound understanding of machinery hydraulics, engine mechanics, electrical, electronics and technical schematics
• Aerial work platforms (scissor lifts, boom lifts)
• Forklifts (electric, diesel, counterbalance)
• Telehandlers
• Cherry pickers and cranes (where applicable)
• All terrain and industrial lifting equipment

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#MaterialHandling

#Training

APPLICATION INSTRUCTIONS

• We will ONLY consider applications from suitably experienced candidates that meet the requirements of this vacancy.

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Senior Associate IT Technical Support Engineer is a developing subject matter expert, responsible for providing a service to internal clients to ensure that the IT infrastructure and systems remain operational.
This role proactively identifies, investigates, and resolves technical incidents and problems and restoring service to clients by ensuring these incidents are managed to resolution.
**Key responsibilities:**
+ Supports with undertaking regular reviews to ensure that the assigned infrastructure is configured, installed, tested, and operational. Ensures that the software is installed and configured in line with business requirements.
+ Supports with proactively identifying problems, events, incidents, and errors prior to or when they occur.
+ Fosters good relationships with all stakeholders including vendors, carriers, and colleagues.
+ Resolves calls and identifies the root cause of incidents, events, and problems to ensure proactive future management.
+ Supports with ensuing the efficient and comprehensive resolution of incidents, problems, events, and requests.
+ Reports and escalates unresolved issues to next level Engineers and/or 3rd party vendors.
+ Provides continuous feedback to clients, affected parties and update all systems and/or portals as prescribed by standard procedures.
+ Proactively support the service desk by receiving calls and incidents, problems, requests, and events when required.
+ Supports with ensuring the resolution and recovery of an incident in line with the relevant processes and service level agreements.
+ Updates incidents, requests, problems, and/or events with progress and resolution details.
+ Performs any other related task as required.
**To thrive in this role, you need to have:**
+ Ability to communicate well and to capture all pertinent details when required.
+ Developing ability to explain procedures and technical details to both technical and non-technical audiences in a concise and clear manner.
+ Good interpersonal skills with the ability to foster and maintain solid stakeholder relationships.
+ Passion for achieving or exceeding expectations.
+ Good written and verbal communication skills.
+ Ability to plan activities and projects well in advance and takes into account possible changing circumstances.
+ Ability to work well in a pressurized environment
+ Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting
+ Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.
+ Stays up to date with latest relevant IT technology, trends and best practices.
**Academic qualifications and certifications:**
+ Bachelor's degree or relevant qualification in IT/Computing, or related field.
+ ITIL 4 foundation (Non-negotiable)
+ Microsoft 365.
**Required experience:**
+ Moderate level of experience required in diagnosis and troubleshooting, IT Technical Support role within a large ICT organization.
+ Moderate level of experience interacting and working closely with a variety of internal and external stakeholders at different levels in the business.
+ Moderate level of technical experience with a variety of technologies, for example (but not limited to) Secure Print, MS Azure, Meeting Room Technologies and Microsoft 365.
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.