9 Policy Advisor jobs in South Africa

Description
Embrace the challenge and accelerate your growth with Amazon's International Public Policy and Government Affairs Team. The Head of Public Policy for South Africa will join a growing and dynamic team that works across Europe, Middle East, Africa, India and Asia-Pacific, in support of Amazon's global consumer and digital businesses. Like our business interests, our policy issues are broad, forward-thinking, and driven by what is best for our customers. The International Public Policy team works with a wide range of national, local, and supranational policymakers, industry organizations, and non-governmental organizations across numerous policy issues spanning the consumer and commercial environment.

As the Head of Public Policy for South Africa you will lead our work with policymakers and non-governmental groups in support of our consumer-centric business model within South Africa. You will have an astute understanding of the public policy and regulatory environment as well as the key stakeholders within it. You will coordinate across Amazon's business, locally and globally, to develop and implement positioning and engagement strategies.

You will lead external advocacy efforts, outreach programs, partnerships, and initiatives in support of these business objectives. You will coordinate Amazon's engagement with relevant industry associations and wider coalitions, and manage consultancy support. You will be able to manage and drive complex projects, and provide clear and confident guidance, including in situations of high ambiguity. You will be a confident leader, but are also able to operate respectfully and collaboratively within wider regional and international structures.

The position is based in Cape Town.

Basic Qualifications

• 15+ years of relevant public policy and advocacy experience, e.g. within corporate public policy and government relations, in public administration, trade associations or non-governmental organizations.
• A keen working understanding of policy-making processes and government relations in South Africa.

Preferred Qualifications

• Experience of public policy leadership in consumer-facing, technology or retail companies.
• Experience working at high level and collaboratively in a highly-matrixed environment, alongside teams including Legal, PR, and business teams.
• Project management experience.
• Public speaking experience.
• International experience.
• A track record of highest integrity and public policy success.
• Ability to concurrently address numerous and wide-ranging issues, and deal effectively with a broad range of public policy matters.
• Is a self-starter who can take general direction and produce specific results.
• Ability to identify and understand key technical aspects pertaining to corporate operations in legislative and regulatory proposals, understand business implications, and synthesize policy documents for internal and external customers.
• Ability to think critically, process data from multiple sources, forecast potential scenarios, prioritize based on probability and desired outcome, and recommend a best course of action.
• Ability to influence, negotiate with, and persuade others; be flexible and demonstrate strong judgment/decision-making skills, and political acumen. Ability to intelligently build a course of action, analyze trade-offs, and make recommendations even in ambiguous situations.
• Advance degree in a relevant subject.

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company
- Amazon Commercial Services (South Africa) (Pty) Ltd

Job ID: A

Responsibilities
The Global Public Policy & Government Affairs team's work spans across a broad and diverse range of functions and workstreams, including government affairs and government relations; policy and issue area expertise; risk and crisis management and mitigation; outreach, coalitions, and partnerships; and corporate social responsibility. The mission of the Global Public Policy team is to prevent, manage, and mitigate political, legislative, and regulatory threats to TikTok and to promote a political, legislative, and regulatory environment that supports growth and innovation for our business.

We are looking to hire a dynamic and agile Government Relations and Public Policy Leader to define and execute our GR efforts in Sub-Saharan Africa (SSA). The ideal candidate must be a strategic thinker and a strong team player with the ability to exercise good judgment in a rapidly changing environment. The candidate must have a good understanding of the region's public policy challenges, political systems, institutions, and cultural landscape; and, solid networks and relationships with Sub-Saharan policy-makers, multilateral agencies, academia, and civil society stakeholders.

The SSA Government Relations and Public Policy Leader is part of the METAPSA GR team and is responsible for overseeing regional policy issues and crisis management across Sub-Saharan Africa. The role reports to the Deputy Director of Government Relations and Public Policy for the Middle East, Türkiye, Africa, Pakistan, and South Asia.

The candidate must bring experience in policy assessment, risk management, and proven leadership and organizational skills. Experience in a technology company is preferred. They should be a flexible problem-solver with strong communication skills, able to collaborate effectively with diverse internal and external stakeholders. The role also requires the ability to work independently and with agility in a dynamic, fast-paced environment.

Responsibilities

• Lead TikTok's government relations and public policy strategy in Sub-Saharan Africa, ensuring alignment with regional regulations and policy frameworks on data protection, privacy, safety, IP, content policy, and other tech-relevant issues.

• Build and maintain strategic, long-term relationships with governments, regulators, NGOs, academia, think tanks, and other key stakeholders across the region.

• Actively identify and assess emerging policy issues and political/social trends, advising internal teams on risks and opportunities.

• Develop and execute advocacy and engagement campaigns to advance TikTok's policy positions and strengthen its reputation across SSA.

• Serve as a senior external representative of TikTok, clearly communicating policy positions and helping local communities better understand the platform.

• Guide and support local teams in mitigating operational and regulatory risks.

• Manage and mentor a team of three, setting strategic priorities and ensuring high-quality execution.

Qualifications
Minimum Qualifications

• Extensive experience leading public policy, government relations, or advocacy, with a proven ability to build and manage strategic relationships with governments, regulators, and key stakeholders.

• Deep understanding of public policy issues relevant to technology (e.g., data protection, privacy, content, IP, safety) and the regulatory landscape across Sub-Saharan Africa.

• Proven experience leading cross-functional initiatives and working effectively with legal, policy, communications, and product teams in complex organizations.

• Strong leadership skills, with experience managing and mentoring teams.

• Excellent judgment, persuasive communication, and advocacy skills, with the ability to operate in fast-paced and evolving environments.

• Established networks and relationships with policymakers, civil society, academia, and the technology industry across SSA.

• Master's degree in law, public policy, international relations, or a related field (or equivalent practical experience).

Preferred Qualifications

• In-depth knowledge of the region's political systems, institutions, and cultural landscape.

• Ability to travel frequently and adapt to diverse cultural and professional environments.

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Shape the Future with GIZ

Bring your expertise in climate change policy to an international organisation driving sustainable development. Based at the GIZ offices in Hatfield, Pretoria, you will join the Climate Support Programme Phase 4 (CSP4) team, working closely with the Department of Forestry, Fisheries and the Environment (DFFE). This full-time role runs until 31 December 2026.

As a Technical Advisor: Climate Change Policy, you will provide high-level policy advice, manage technical workstreams, and guide consulting firms in delivering quality outputs. You will play a key role in supporting South Africa's climate mitigation, adaptation, and monitoring & evaluation strategies.

To apply, please submit a detailed CV (max. 2 pages, including nationality) together with a motivation letter (max. 2 pages) explaining why you are the best suited for the role. Only complete applications will be considered.

Closing date for applications: 26 September 2025

Only shortlisted candidates will be informed and must complete an assignment before the interview.

What You Will Be Doing

• Provide strategic policy advice on climate change mitigation in the Energy, Industry and Transport sectors, as well as adaptation strategies and emissions monitoring
• Support DFFE and partner institutions in designing and implementing climate change projects and policies
• Oversee and ensure quality of consulting firms, including procurement processes and drafting terms of reference
• Manage technical workstreams on climate policy, institutional support, and implementation mechanisms
• Contribute to mainstreaming mitigation measures into adaptation response plans for the public and private sector
• Collaborate on adaptation-related activities within the Climate Cluster
• Plan and facilitate stakeholder consultations, ensuring strong knowledge management and dissemination
• Prepare high-quality briefing materials for German ministries with minimal supervision

Required Qualifications, Competencies and Experiences

Qualifications

• University degree in Climate Change, Environmental Science, Environmental Management, Energy (Efficiency), Finance/Economics, Business Administration or Engineering
• Post-graduate qualification will be an advantage

Professional Experience

• Minimum of 5 years' relevant work experience in climate change and project management, advisory or consulting services
• Extensive knowledge of South African and international climate policy, particularly in Energy, Just Transition, Industry and Transport
• Proven experience with South Africa's UNFCCC commitments and international climate policy processes
• In-depth knowledge of GHG emission modelling, transition pathways, and environmental policy instruments (carbon tax, budgets, trading systems), including inventories
• Solid understanding of South African energy policy and the Just Transition agenda
• Experience in integrated project management, proposal development and securing donor funding
• Familiarity with South Africa's public and private sector landscape, with established networks in climate and energy

Other Competences

• Excellent analytical, writing and communication skills with the ability to produce and edit complex materials
• Strong interpersonal and intercultural skills with political awareness and solution orientation
• Proven experience in managing service providers and technically guiding expert teams
• Self-motivated, detail-oriented, and able to work independently under pressure and within deadlines
• Passionate about climate change, sustainability and advancing the green economy

Why Work with Us?

At GIZ, we believe in diversity, respect and equal opportunity. As a signatory to the Diversity Charter, we value all employees regardless of gender, identity, origin, belief, disability, social background, age or orientation. Applications from women and historically marginalised groups are strongly encouraged.

The Competition Commission is on a search for high-achieving graduates seeking to deepen their expertise in competition economics to join our 2026 Cadet Training Programme (Graduate Development) for a period of 24 Months.

This is an exciting opportunity to gain hands-on experience in the fields of competition law and economics, whilst making a meaningful contribution to South Africa's economy by advancing the Commission's Vision 2030 of a Competitive, Dynamic, Deconcentrated and Inclusive economy that serves all South Africans.

On successful completion of the programme, Cadets may apply for growth opportunities within the Commission. As a young and developmental organisation, we actively promote a culture of learning and provide a strong platform to nurture talent.

If you meet the criteria below and are eager to build your aptitude in analysing complex economic or legal issues, look no further than the Competition Commission. We look forward to reviewing your application

An annual total cost to company stipend of R ,43

This programme is available on a two-year fixed term contract.

Qualifications, Skills & Experience

We are looking for a dynamic, hardworking and committed individual who meets the following requirements:

• Must be a South African Citizen.
• A completed Master's degree (or equivalent postgraduate qualification) with 6 -12 months research exposure in one of the following fields: Public Policy, Monitoring & Evaluation, Strategic Management and/or Corporate Strategy, Public Administration, Public Management, or Planning and a comparatively good academic average record.
• 70% and above academic average record will be an added advantage.
• No more than 12 months work experience in related legal or same field.
• Evidence of proactive engagement in initiatives or service beyond academic coursework, demonstrating commitment to public interest and societal impact.
• A great team player with excellent interpersonal, writing and communication skills.
• Demonstrated analytical, research and investigative abilities.
• Evidence of notable achievements earned during your studies and admission journey.
• Computer literacy

We offer:

• A competitive compensation & benefits structure.
• A supportive and stimulating working environment.
• Exposure to excellent training opportunities.
• The opportunity to gain hands-on experience in the dynamic and growing field of competition law in South Africa
• An opportunity to make a meaningful contribution to the attainment of the Commission's Vision 2030 of a Competitive, Dynamic, Deconcentrated and Inclusive economy that serves all South Africans.

Employment Equity:

• Over and above operational requirements, our appointment will take into account the country's and organisational Employment Equity imperatives.

Diversity and Inclusion:

• Persons with Disability are encouraged to apply.
• The Commission is committed to creating a diverse and inclusive work environment.

Application Process:

• All international qualifications must be accompanied by a SAQA accreditation certificate.
• Shortlisted candidates may be required to undergo psychometric assessments.
• The successful candidate will be vetted for security purposes.
• The Commission reserves the right not to fill this position subject to budget, organisational priorities and other considerations

Closing Date: 10 October 2025 at 17h00.

If you meet all the criteria above and are looking for an exciting opportunity to make a difference to our economy, then look no further than the Competition Commission We look forward to receiving your comprehensive CV.

PLEASE NOTE THAT ONLY ONLINE APPLICATIONS WILL BE ACCEPTED. FEEDBACK WILL BE LIMITED TO SHORTLISTED CANDIDATES ONLY. THE COMMISSION RESERVES THE RIGHT NOT TO PROCEED WITH THE APPOINTMENT OF ANY VACANT AND ADVERTISED POSITION.

For more info, please contact the Commission Talent Acquisition Desk on

Job Description
Job Overview:
The Policy Review Adviser will manage referrals received into the Policy Analysis Team from a variety of sources relating to misrepresentation, non-disclosure and potential indemnity concerns, within agreed authority levels and within agreed SLA.

Job Responsibilities

• Investigate all cases of potential misrepresentation and non-disclosure at policy inception and claims stage through to completion received via a variety of referral sources into CFS; working to agreed SLA's and following the Policy Validation Guide and CFS Procedure documents Investigate the validity of FCIM'S customers claims history by carrying out post sale CUE (Claims Underwriting Exchange) match validation and processing any necessary changes to the policy.
• Investigate, through to a conclusion, policies where Quote Manipulation is suspected prior to the inception of the policy
• To investigate and manage any potential voidance cases referring to Policy Analysis Level 2 or Senior for sign off
• Contacting policyholders by phone and email, adhering to TCF and DPA principles, to resolve any discrepancies related to misrepresentation, non-disclosure or indemnity issues.
• To update and revise customers' policy details making any necessary adjustments and cancellations.
• Make outbound calls to customers in relation to validation procedures/ queries whilst adhering to TCF and DPA principles.
• Administer and process incoming post and e-mail, including the scanning of relevant documents.
• Handle all complaints received effectively and efficiently adhering to FCIM Complaints policy
• Manage the delegated mailboxes ensuring all correspondence is actioned with agreed SLA's.
• Promptly identifying matches that do not require further investigation and ensure closure is actioned in a timely manner, within SLA's.
• Maintain positive relationships with all business employees and departments comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times
• Ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times
• Any other reasonable duties

Job Requirements

• Minimum of a Matric/NQF 4 qualification
• Solid insurance experience
• Vehicle insurance claims experience
• Strong Microsoft Office experience with Word, Excel and Power - Point.
• High level Customer Service Skills

Experience Required

• Previous experience in a complaint handling role, ideally with experience in early resolutions
• Experience in handling fraudulent claims/misrepresentation at policy inception will be advantageous
• Previous complaint handling experience within an FCA regulated business is ideal.
• Experience taking both outbound and inbound calls
• Providing the best resolution for the customer

Skills Required

• Good communication skills, both verbal and written
• Good time management and organization skills
• Problem solving skills with the ability to adopt a logical approach to resolving problems
• Good data and statistical analysis skills
• Good technical skills
• IT and software skills, including good Microsoft Excel and Word knowledge

Preferred Requirements/Skills

• Experience/exposure to UK customers'/clientele.
• RE qualification
• FAIS credits

Core Behaviour
Huntswood's employees are described as dependable, driven and collaborative.

The job holder should be able to demonstrate they are:

• Confidential, reliable and genuine
• Dynamic, passionate and determined
• Friendly, compassionate and cooperative

"It's not just about what we do, but the way we do it. And it's our values that make us special."

NB: All appointments are subject to the positive outcome of pre-employment verification checks.
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