47 Planning Analyst jobs in South Africa
Planning Analyst
Posted 13 days ago
Job Viewed
Job Description
Planning Analyst
The Planning Analyst reports to the Workforce Manager. The Mukuru Contact Centre operates in a dynamic, fast-paced, multi-channel environment, supporting diverse products and customer bases across multiple geographies and languages. Service excellence is at the core of our customer promise, and the ability to match staffing with fluctuating demand is key to meeting our service levels and operational efficiency goals.
The Planning Analyst plays a central role within the Workforce Management team, providing the foundational planning and scheduling functions that support optimal staffing, adherence to SLAs, and operational agility. This role requires a blend of analytical capability, deep operational understanding, and the ability to collaborate across functions to ensure that the contact center remains well-resourced and responsive to business needs.
Key Performance Areas & Role Objectives Forecasting & PlanningDevelop comprehensive long-term plans to meet organizational goals.
Analyze data to inform and support strategic planning decisions.
Optimize resource usage for improved efficiency and effectiveness.
Forecast future needs and trends using market insights and data.
Deliver reports and presentations for senior management.
Collaborate across departments to align planning with strategic goals.
Embrace automation and WFM technology to boost performance.
Build and publish accurate and efficient agent schedules.
Ensure adherence to SLAs, business rules, and shrinkage parameters.
Forecast volumes and staffing needs; continuously refine for accuracy.
Monitor schedule adherence and adjust to meet shifting demands.
Coordinate closely with Operations Leads and Real-Time Analysts to ensure headcount coverage.
Monitor all queues in real time to maintain service level targets.
Ensure agents are performing within set benchmarks.
React to fluctuations in performance to maintain optimal service delivery.
Act as a key communication point for workforce-related updates.
Proactively inform teams of contact pattern shifts or volume surges.
Work with support teams to adjust routing and workload distribution.
Provide backup and assistance to the Workforce Manager and team.
Take on task ownership for analysis, reports, and project components.
Offer insights to improve staffing efficiency and reduce overheads.
Compile insightful daily, weekly, and monthly reports.
Monitor KPIs like shrinkage, adherence, and occupancy.
Make informed recommendations to drive better planning outcomes.
Own your performance goals and tracking.
Engage in regular performance and KPI review sessions.
Stay up to date on product, service, and system changes.
Grade 12 / Matric (Essential)
Degree or Diploma in a related field (Desirable)
Proven track record in Workforce Management methodologies
Analytical thinking and strong problem-solving abilities
Time management and organizational skills
Cross-functional collaboration and communication
Proactive, solutions-focused approach
High level of integrity and discretion with sensitive data
I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!
Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.
If you do not receive any response after two weeks, please consider your application unsuccessful.
NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS
Planning Analyst
Posted 13 days ago
Job Viewed
Job Description
Job category: FMCG, Retail, Wholesale and Supply Chain
Location: Cape Town
Contract: Permanent
Remuneration: market related
EE position: Yes
About our companyClicks Group
IntroductionClicks is on the hunt for a Planning Analyst that forms part of the Category Planning team. The purpose is to translate the business financial plans into category specific sales, margin and inventory budgets and to support the category teams to achieve the customer and product vision through viable business category plans.
Job Objectives
- In collaboration with the Category Buyer, build a strategic plan for Category incorporating an understanding of customer needs and wants, trends, competitive environment and market share
- To develop the annual merchandise financial plan by department for sales, stocks, margins, GP and markdowns taking into account key and relevant financial metrics and inputs
- To partner and support relevant key stakeholders on the development of pre-season sales, markdown, margin, receipt and inventory targets aligned to the strategic business goals whilst ensuring assortments that balance range and space requirements for all stores
- To develop and monitor projections, inventory flow, and seasonal sell-off plans as well as validate monthly forecast for open-to-buy management
- To analyze and reflect current trends in performance of strategy based on actual sales performance; revise in-season plans for sales and profitability
- To prepare and continuously monitor financial budgets and forecasts for the departments by store / channel by product lifecycle and to re-forecast the merchandise financial plans in line with current performance (monthly and weekly), new initiatives or significant deviations, at the appropriate level & review with relevant key stakeholders in order to maximize sales, margin and inventory productivity
- To provide other analysis related to driving business goals (e.g. range hindsight, price curves, cross-selling, etc.)
- Adapt new planning processes and systems (Enterprise, Assortment Planning) and consistently utilize new methodology to achieve “best in practice” discipline
- Support the analysis on slow or poor performing products to optimize the OTB and category Stock Turn
- To contribute analysis in the S&OP meeting on the impact of forecast changes to budget plans
- Deep understanding of the consistent management and planning of the supplier base performance metrics, promotional planning cycle, product lifecycle, supply chain optimization for their products, business analysis and reporting
- Understanding of customer needs and wants, trends, competitive environment and market share
- Financial planning models and methodologies
- FMCG, Supply Chain and Logistics
- Excellent interpersonal and communication skills, to build relationships and drive consensus and collaboration across functional groups
- Business math acumen and analysis to comprehend financial information and reporting to make business decisions
- Forecasting financial trends up to 3 years
- Ability to forecast consumer trends and buying habits 9 – 24 months in the future
- Presentation skills with focus being on oral and written communication skills
- Proficiency on MS Office Excel, Word, Outlook and Power Point
- Complex Problem solving
- Report Writing
- Retail mathematical calculations (e.g. variance to last year, percent of total, turn, Open-to-Buy and sales per square foot)
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ideal min 5-7 years of experience in: retail merchandise planning, demand forecasting; inventory management, allocation or replenishment; financial planning or financial analysis experience
- Strong problem-solving and analytical skills; strong aptitude with numbers; retail math skills, understanding of forecasting methodology
- Ability to make decisions with limited information but also able to synthesize large quantities of data to drive business decisions
- Previous experience in enterprise planning or similar planning systems advantageous
- Experience in retail replenishment and allocation; retail sales, category planning or merchandising experience desirable
- B Comm Finance or relevant B Comm Degree
- Leading and Deciding
- Interaction and Presenting
- Analysing and Interpreting
- Planning and Organising
- Delivering results and meeting customer's expectations
- Adapting and Coping
Planning analyst
Posted today
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Job Description
Planning analyst
Posted today
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Job Description
Business Planning Analyst, D1, NVC051 / 25GS
Posted 13 days ago
Job Viewed
Job Description
Job title : Business Planning Analyst, D1, NVC051 / 25GS
Job Location : Gauteng, Vereeniging Deadline : September 06, 2025 Quick Recommended Links
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Responsibilities will include but not limited to :
Requirements :
Advantageous :
Business planning analyst, d1, nvc051 / 25gs
Posted today
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Financial Planning Analyst
Posted today
Job Viewed
Job Description
Turn Tech Data Into Strategy: Dreaming of global impact without leaving Cape Town? This remote FP&A role lets you forecast the future from your favourite coffee shop.
Job & Company Description
Looking for a career-defining role that gives you the freedom of remote work and the prestige of a global tech brand? This isn’t just number crunching, it’s building financial intelligence that shapes strategy for a tech leader, all while enjoying the Cape Town lifestyle. Join a global technology leader known for innovation and performance. As the FP&A Analyst, you’ll be responsible for revenue analysis, forecasting, and building financial models that directly influence high-level decisions. If you’re passionate about data-driven insights, thrive in a fast-paced environment, and want to work remotely while staying connected to global projects, this is your opportunity.
Key Responsibilities and Duties:
- Revenue Reporting – Lead revenue forecasting, reporting, and analysis across global business units, including KPIs like GRR, NRR, and churn analysis.
- Financial Planning & Analysis – Manage budgeting cycles, rolling forecasts, and scenario modelling.
- Executive Reporting – Deliver insightful dashboards, variance analysis, and board-level presentations.
- Data & Insights – Translate complex financial data into clear, actionable insights for senior leadership.
- Process Development – Enhance reporting accuracy and improve forecasting tools and financial systems.
Qualifications & skills:
- BCom Degree in Accounting. Completed CA(SA)/CIMA advantageous
- 5+ Years’ Experience in FP&A, financial modelling, or revenue reporting
- Tech industry experience advantageous
- Strong analytical skills with advanced Excel and financial modelling expertise
- Exposure to ERP/BI tools (SAP, Power BI, or similar) advantageous
- Exceptional communication skills with the ability to present financial insights to senior stakeholders
- Ability to work independently in a remote environment while maintaining team collaboration
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Resource Planning Analyst
Posted 5 days ago
Job Viewed
Job Description
Resource Planning Analyst
The Resource Planning Analyst reports to the Workforce Manager. The Mukuru Contact Centre operates in a dynamic, fast-paced, multi-channel environment, supporting diverse products and customer bases across multiple geographies and languages. Service excellence is at the core of our customer promise, and the ability to match staffing with fluctuating demand is key to meeting our service levels and operational efficiency goals.
The Resource Planning Analyst plays a central role within the Workforce Management team, providing the foundational planning and scheduling functions that support optimal staffing, adherence to SLAs, and operational agility. This role requires a blend of analytical capability, deep operational understanding, and the ability to collaborate across functions to ensure that the contact center remains well-resourced and responsive to business needs.
Key Performance Areas & Role Objectives Forecasting & PlanningDevelop comprehensive long-term plans to meet organizational goals.
Analyze data to inform and support strategic planning decisions.
Optimize resource usage for improved efficiency and effectiveness.
Forecast future needs and trends using market insights and data.
Deliver reports and presentations for senior management.
Collaborate across departments to align planning with strategic goals.
Embrace automation and WFM technology to boost performance.
Build and publish accurate and efficient agent schedules.
Ensure adherence to SLAs, business rules, and shrinkage parameters.
Forecast volumes and staffing needs; continuously refine for accuracy.
Monitor schedule adherence and adjust to meet shifting demands.
Coordinate closely with Operations Leads and Real-Time Analysts to ensure headcount coverage.
Monitor all queues in real time to maintain service level targets.
Ensure agents are performing within set benchmarks.
React to fluctuations in performance to maintain optimal service delivery.
Act as a key communication point for workforce-related updates.
Proactively inform teams of contact pattern shifts or volume surges.
Work with support teams to adjust routing and workload distribution.
Provide backup and assistance to the Workforce Manager and team.
Take on task ownership for analysis, reports, and project components.
Offer insights to improve staffing efficiency and reduce overheads.
Compile insightful daily, weekly, and monthly reports.
Monitor KPIs like shrinkage, adherence, and occupancy.
Make informed recommendations to drive better planning outcomes.
Own your performance goals and tracking.
Engage in regular performance and KPI review sessions.
Stay up to date on product, service, and system changes.
Grade 12 / Matric (Essential)
Degree or Diploma in a related field (Desirable)
Proven track record in Workforce Management methodologies
2 Years experience in Workforce Management
Analytical thinking and strong problem-solving abilities
Time management and organizational skills
Cross-functional collaboration and communication
Proactive, solutions-focused approach
High level of integrity and discretion with sensitive data
I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!
Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.
If you do not receive any response after two weeks, please consider your application unsuccessful.
NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS
Financial Planning Analyst
Posted 13 days ago
Job Viewed
Job Description
Domain: Finance
Type of contract: Regular position
Experience: Minimum 3 years
Understanding of complex regulatory frameworks within the petroleum industry, with ongoing changes over the years
Experience in organizations with low profitability cultures, resulting in poor variance analysis across different business units
ActivitiesAs a Financial Planning Analyst, you would be responsible for the following duties and responsibilities:
Budgeting & Forecasting
- Deliver annual long-term plans and budget packages aligned with group instructions, ensuring consistency with management decisions and business expectations.
- Collaborate with management and strategy teams to align financial strategies with overall business objectives; develop scenario analysis capabilities for multi-business stream activities.
- Conduct in-depth variance analysis to explain discrepancies between actual results, budgets, and forecasts; recommend corrective actions as needed.
- Assist in evaluating company performance by analyzing financial and operational data, including ad hoc analyses.
- Ensure the accuracy and reliability of financial forecasts and models; support the development of financial models and data analytics tools.
CAPEX
- Implement Capex controlling practices and policies across TMSA and NBE in accordance with group policies.
- Create and maintain investment structures for affiliates; load budgets on SAP according to approved Formal Commitment of Authority (FCA), managing 10% tolerance adjustments.
- Assist in preparing annual Capex budgets and rolling long-term plans (LTP).
- Produce monthly Capex reporting packs with clear, concise analysis; communicate explanations for variances to the Board, MANCOM, and Head Office.
- Generate Power BI reports to provide insights into project spending, supporting planning and Capex control.
HSEQ
- Manage and minimize HSE risks by ensuring compliance with all HSE policies, rules, guidelines, and legal requirements.
- Promote a safe working environment and contribute positively to HSE KPIs and risk reduction strategies.
- Identify and enforce HSE competency requirements within the area of responsibility.
A Financial Planning Analyst should possess:
- A postgraduate degree in finance, with 5 to 7 years of relevant business experience and in-depth industry knowledge.
- Comprehensive understanding of functional interactions across the entire company.
- Knowledge of TotalEnergies Group reporting rules.
- Excellent personal computer skills, including advanced Excel, database skills, and financial modeling abilities.
- Strong interpersonal skills, ability to work under pressure and meet deadlines, analytical skills, and attention to detail.
- Fluency in English, which is the working language.
TotalEnergies values diversity, promotes individual growth, and offers equal opportunity careers.
TotalEnergies is an equal opportunity employer. All applicants meeting the criteria will be considered without discrimination based on race, gender, age, disability, religion, or other protected characteristics.
#J-18808-LjbffrFinancial Planning Analyst
Posted 13 days ago
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Join to apply for the Financial Planning Analyst role at ExecutivePlacements.com - The JOB Portal
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SUMMARY:
Are you passionate about driving business performance through insightful financial analysis? Join a global leader in the FMCG space and play a key role in shaping strategic decisions that impact millions!
Financial Planning Analyst
Recruiter:
Network Recruitment
Job Ref:
NFU014168/KM
Date posted:
Wednesday, July 2, 2025
Location:
Johannesburg, South Africa
Salary:
84000
SUMMARY:
Are you passionate about driving business performance through insightful financial analysis? Join a global leader in the FMCG space and play a key role in shaping strategic decisions that impact millions!
POSITION INFO:
Job & Company Description:
This multinational organization is looking for a skilled Financial Planning Analyst to join their high-performing finance team. The role will be responsible for supporting financial planning processes, budgeting, forecasting, and providing in-depth analysis to influence business strategies. You will collaborate with cross-functional teams and senior stakeholders to ensure sound financial insights drive commercial success.
This is an exciting opportunity for a finance professional who thrives in a fast-paced environment and is looking to take their career to the next level within a globally recognized brand.
Job Experience & Skills Required:
- Bachelor’s degree in Finance, Accounting, or related field (CIMA/ACCA/CA(SA) advantageous)
- 3+ years of experience in financial planning & analysis, preferably within FMCG or manufacturing
- Strong analytical and Excel modeling skills; experience with SAP or similar ERP systems preferred
- Excellent communication and business partnering skills
If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles/positions.
We also invite you to contact us to discuss your next career move in finance
Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Finance and Sales
- Industries Advertising Services
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