65 Pharmacist Assistant Qpb Clicks Observatory jobs in Cape Town

Listing reference: click_019716 Listing status: Online Apply by: 13 April 2025 Position summary Industry: Pharmaceutical Sector Job category: FMCG, Retail, Wholesale and Supply Chain Location: Cape Town Contract: Permanent Remuneration: Market Related EE position: Yes About our company Clicks Group Introduction Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction. Job Objectives: Responsibilities Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines. Administration of scripts and or any other claiming/capturing related procedure. Accurate and complete handling of all profiles worked on. Interact with health care professionals where needed. Problem solving and follow up of queries. Duties Interact with customers via telephone or other means regarding medication and Healthcare Services. Accurate capturing of scripts received at the Central Pharmacy centre. Handling of queries regarding prescriptions. Patient Profile management. Assist with Chronic authorizations. Liaison with all other departments. Ad hoc requirements as per operational requirements. Knowledge: SAPC and relevant legal knowledge. Sound knowledge of the chronic authorization process and procedures. Customer service orientated. Ethical working practice and compliance. Skills: Computer literacy (MS Office). Customer service orientated. Accuracy and attention to detail. Must be bilingual (with English being one of the requirements). Must be able to work with patients and be adaptable to assist with various departmental duties. Be able to use initiative in order to provide patient satisfaction. Adaptability. Positive attitude. Be able to work under pressure. Adhering to Principles and Values. Working with People. Delivering Results and Meeting Customer Expectations. Experience: Minimum 1 year in the role of Pharmacist Assistant Post Basic. Education: Further Education and Training Certificate Pharmacist Assistance (Essential). Kindly note only applicants who meet the minimum requirements will be contacted. All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply. #J-18808-Ljbffr

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To execute the category strategy in order to achieve and exceed the category financial targets through rapidly accelerating category depth, strengthen pricing strategy, reporting and management of the M & T services to increase market share and profitability.

Job Objectives:

1. To translate the operating and financial plans into a balanced product assortment and visual on-shelf display to meet the customers’ needs.
2. To regularly review performance indicators, such as sales, margin and promo quantification, keeping the business updated on financial performance versus market and plan.
3. With managerial support, to negotiate favourable trading terms and promotional spend (co-op), actively cultivate, develop and maintain vendor relationships and partnerships to ensure vendor performance and first to market with new product launches.
4. To assist in ensuring speed to market by listing product range/s and delivering timeously to meet our customer's needs.
5. To ensure the accurate and timeous and approved delivery of the marketing (M&T) promotional (YPL) on the in store TV channel through effective engagement between Clicks, BTB agency and the In store TV providers.
6. To participate in the category strategic initiatives by providing input into the development and delivery of the category operating plan, e.g., market trends, research competitors, e.g. on shelf look and feel.
7. To administer and maintain the product database, e.g. listing products, vendors, product status, pricing etc.
8. To manage the control and review of marketing samples and pricing, both internally (BTB, Club card, Red-line, Brand Managers) and externally (vendors).
9. To liaise with stores and vendors with regards to pricing queries, product availability, promotions and action these requests or issues timeously.
10. Responsible for compiling and updating ad sheets, follow up with vendors with regards to deal confirmations and complete TEM Bill backs to maintain and improve the profitability of the category.
11. To ensure accuracy and efficiency of pricing, TEM bill backs, product listings, store notifications new lines, promotions (ad sheets), Co-Ops, new store openings, Club Card and Private label, etc under time and workload pressures.
12. To build relationships with the category team stakeholders and external customers.
13. To build and draw standard and customised Web Intelligence reports on the scheduled medicines merchandise group in line with business requirements for all reporting purposes on a weekly and ad hoc basis.
14. To manage the general office administration (filing, account queries) and ad hoc duties as required by the department.

Knowledge:

• Business processes
• Marketing
• Promotions
• Pharmaceutical product knowledge
• Pharmacy regulations & legislation
• End to end project management knowledge

Skills:

• Numerical skills
• Attention to detail
• Communication skills
• Reporting skills
• Deciding and Initiating Action
• Working with People
• Adhering to Principle and Values
• Writing and Reporting
• Applying Expertise and Technology
• Planning and Organizing
• Following Instructions and Procedures
• Adapting and Responding to Change
• Cope with Pressures and Setbacks

Experience:

• 3-4 Years’ experience in working with data/numbers
• Previous working with critical paths and project deadlines
• 3-4 Years Retail Experience in a Pharmacy

Education:

• 3 year degree in relevant field
• Pharmacy Assistant Qualification (Diploma)
• Pharmacy Council

#J-18808-Ljbffr

Job category: FMCG, Retail, Wholesale and Supply Chain Location: Cape Town Contract: Permanent EE position: Yes About our company Clicks Group Introduction To execute the category strategy in order to achieve and exceed the category financial targets through rapidly accelerating category depth, strengthen pricing strategy, reporting and management of the M & T services to increase market share and profitability. Job Objectives: To translate the operating and financial plans into a balanced product assortment and visual on-shelf display to meet the customers’ needs. To regularly review performance indicators, such as sales, margin and promo quantification, keeping the business updated on financial performance versus market and plan. With managerial support, to negotiate favourable trading terms and promotional spend (co-op), actively cultivate, develop and maintain vendor relationships and partnerships to ensure vendor performance and first to market with new product launches. To assist in ensuring speed to market by listing product range/s and delivering timeously to meet our customer's needs. To ensure the accurate and timeous and approved delivery of the marketing (M&T) promotional (YPL) on the in store TV channel through effective engagement between Clicks, BTB agency and the In store TV providers. To participate in the category strategic initiatives by providing input into the development and delivery of the category operating plan, e.g., market trends, research competitors, e.g. on shelf look and feel. To administer and maintain the product database, e.g. listing products, vendors, product status, pricing etc. To manage the control and review of marketing samples and pricing, both internally (BTB, Club card, Red-line, Brand Managers) and externally (vendors). To liaise with stores and vendors with regards to pricing queries, product availability, promotions and action these requests or issues timeously. Responsible for compiling and updating ad sheets, follow up with vendors with regards to deal confirmations and complete TEM Bill backs to maintain and improve the profitability of the category. To ensure accuracy and efficiency of pricing, TEM bill backs, product listings, store notifications new lines, promotions (ad sheets), Co-Ops, new store openings, Club Card and Private label, etc under time and workload pressures. To build relationships with the category team stakeholders and external customers. To build and draw standard and customised Web Intelligence reports on the scheduled medicines merchandise group in line with business requirements for all reporting purposes on a weekly and ad hoc basis. To manage the general office administration (filing, account queries) and ad hoc duties as required by the department. Knowledge: Business processes Marketing Promotions Pharmaceutical product knowledge Pharmacy regulations & legislation End to end project management knowledge Skills: Numerical skills Attention to detail Communication skills Reporting skills Deciding and Initiating Action Working with People Adhering to Principle and Values Writing and Reporting Applying Expertise and Technology Planning and Organizing Following Instructions and Procedures Adapting and Responding to Change Cope with Pressures and Setbacks Experience: 3-4 Years’ experience in working with data/numbers Previous working with critical paths and project deadlines 3-4 Years Retail Experience in a Pharmacy Education: 3 year degree in relevant field Pharmacy Assistant Qualification (Diploma) Pharmacy Council #J-18808-Ljbffr

Senior Category Assistant (Pharmacy - Africa)

Listing reference: click_019888

Listing status: Online

Apply by: 6 May 2025

Position summary

Industry: Wholesale & Retail Trade

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

Job Purpose:To execute the category strategy in order to achieve and exceed the category financial targets through rapidly accelerating category depth, strengthen pricing strategy, reporting and management of the M & T services to increase market share and profitability.

Job Objectives:

· To translate the operating and financial plans into a balanced product assortment and visual on-shelf display to meet the customers’ needs.

· To regularly review performance indicators, such as sales, margin and promo quantification, keeping the business updated on financial performance versus market and plan.

· With managerial support, to negotiate favourable trading terms and promotional spend (co-op), actively cultivate, develop and maintain vendor relationships and partnerships to ensure vendor performance and first to market with new product launches.

· To assist in ensuring speed to market by listing product range/s and delivering timeously to meet our customer's needs.

· To ensure the accurate and timeous and approved delivery of the marketing (M&T) promotional (YPL) on the in store TV channel through effective engagement between Clicks, BTB agency and the In store TV providers.

· To participate in the category strategic initiatives by providing input into the development and delivery of the category operating plan, e.g., market trends, research competitors, e.g. on shelf look and feel

· To administer and maintain the product database, e.g. listing products, vendors, product status, pricing etc

· To manage the control and review of marketing samples and pricing, both internally (BTB, Club card, Red-line, Brand Managers) and externally (vendors)

· To liaise with stores and vendors with regards to pricing queries, product availability, promotions and action these requests or issues timeously.

· Responsible for compiling and updating ad sheets, follow up with vendors with regards to deal confirmations and complete TEM Bill backs to maintain and improve the profitability of the category.

· To ensure accuracy and efficiency of pricing, TEM bill backs, product listings, store notifications new lines, promotions (ad sheets), Co-Ops, new store openings, Club Card and Private label, etc under time and workload pressures.

· To build relationships with the category team stakeholders and external customers

• To build and draw standard and customised Web Intelligence reports on the scheduled medicines merchandise group in line with business requirements for all reporting purposes on a weekly and ad hoc basis.
• To manage the general office administration (filing, account queries) and ad hoc duties as required by the department

Knowledge:

· Business processes

· Promotions

· Pharmaceutical product knowledge

· Pharmacy regulations & legislation

· End to end project management knowledge

Skills:

• Integrated Pharmaceutical systems i.e. Unisolve

• Attention to detail

· Deciding and initiating Action

· Working with people

· Adhering to Principle and Values

· Writing and Reporting

· Applying expertise and technology

· Planning and Orgarnizing

· Delivering Results & Meeting Customer Expectations

· Following Instructions and Procedures

· Adapting and Responding to Change

· Cope with Pressures and Setbacks

Experience:

· 3-4 Years' experience in working with data/numbers

· Previous working with critical paths and project deadlines

· 3-4 Years Retail Experience in a Pharmacy

Education:

· 3 Year Degree in Relevant Field

· Pharmacy Assistant Qualification(Diploma)

· Registered with the Pharmacy Council

Do you require help with the registration process? #J-18808-Ljbffr

Senior Category Assistant (Pharmacy - Africa) Listing reference: click_019888 Listing status: Online Apply by: 6 May 2025 Position summary Industry: Wholesale & Retail Trade Job category: Other: FMCG, Retail, Wholesale and Supply Chain Location: Cape Town Contract: Permanent EE position: Yes About our company Clicks Group Introduction Job Purpose: To execute the category strategy in order to achieve and exceed the category financial targets through rapidly accelerating category depth, strengthen pricing strategy, reporting and management of the M & T services to increase market share and profitability. Job Objectives: · To translate the operating and financial plans into a balanced product assortment and visual on-shelf display to meet the customers’ needs. · To regularly review performance indicators, such as sales, margin and promo quantification, keeping the business updated on financial performance versus market and plan. · With managerial support, to negotiate favourable trading terms and promotional spend (co-op), actively cultivate, develop and maintain vendor relationships and partnerships to ensure vendor performance and first to market with new product launches. · To assist in ensuring speed to market by listing product range/s and delivering timeously to meet our customer's needs. · To ensure the accurate and timeous and approved delivery of the marketing (M&T) promotional (YPL) on the in store TV channel through effective engagement between Clicks, BTB agency and the In store TV providers. · To participate in the category strategic initiatives by providing input into the development and delivery of the category operating plan, e.g., market trends, research competitors, e.g. on shelf look and feel · To administer and maintain the product database, e.g. listing products, vendors, product status, pricing etc · To manage the control and review of marketing samples and pricing, both internally (BTB, Club card, Red-line, Brand Managers) and externally (vendors) · To liaise with stores and vendors with regards to pricing queries, product availability, promotions and action these requests or issues timeously. · Responsible for compiling and updating ad sheets, follow up with vendors with regards to deal confirmations and complete TEM Bill backs to maintain and improve the profitability of the category. · To ensure accuracy and efficiency of pricing, TEM bill backs, product listings, store notifications new lines, promotions (ad sheets), Co-Ops, new store openings, Club Card and Private label, etc under time and workload pressures. · To build relationships with the category team stakeholders and external customers To build and draw standard and customised Web Intelligence reports on the scheduled medicines merchandise group in line with business requirements for all reporting purposes on a weekly and ad hoc basis. To manage the general office administration (filing, account queries) and ad hoc duties as required by the department Knowledge: · Business processes · Promotions · Pharmaceutical product knowledge · Pharmacy regulations & legislation · End to end project management knowledge Skills: • Integrated Pharmaceutical systems i.e. Unisolve • Attention to detail · Deciding and initiating Action · Working with people · Adhering to Principle and Values · Writing and Reporting · Applying expertise and technology · Planning and Orgarnizing · Delivering Results & Meeting Customer Expectations · Following Instructions and Procedures · Adapting and Responding to Change · Cope with Pressures and Setbacks Experience: · 3-4 Years' experience in working with data/numbers · Previous working with critical paths and project deadlines · 3-4 Years Retail Experience in a Pharmacy Education: · 3 Year Degree in Relevant Field · Pharmacy Assistant Qualification(Diploma) · Registered with the Pharmacy Council Do you require help with the registration process? #J-18808-Ljbffr

Pharmacist Assistant QPB - Clicks Pharmacy Claremont (Cavendish Square)

Listing reference: click_018992

Listing status: Online

Apply by: 23 January 2025

Position summary

Industry: Pharmaceutical Sector

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction.

Job Objectives:

Responsibilities

1. Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines.
2. Administration of scripts and or any other claiming/capturing related procedure.
3. Accurate and complete handling of all profiles worked on.
4. Interact with health care professionals where needed.
5. Problem solving and follow up of queries.

Duties

1. Interact with customers via telephone or other means regarding medication and Healthcare Services.
2. Accurate capturing of scripts received at the Central Pharmacy centre.
3. Handling of queries regarding prescriptions.
4. Patient Profile management.
5. Assist with Chronic authorizations.
6. Liaison with all other departments.
7. Ad hoc requirements as per operational requirements.

Knowledge:

1. SAPC and relevant legal knowledge.
2. Sound knowledge of the chronic authorization process and procedures.
3. Customer service orientated.
4. Ethical working practice and compliance.

Skills:

1. Computer literacy (MS Office).
2. Customer service orientated.
3. Accuracy and attention to detail.
4. Must be bilingual (with English being one of the requirements).
5. Must be able to work with patients and be adaptable to assist with various departmental duties.
6. Be able to use initiative in order to provide patient satisfaction.
7. Adaptability.
8. Positive attitude.
9. Be able to work under pressure.
10. Adhering to Principles and Values.
11. Working with People.
12. Delivering Results and Meeting Customer Expectations.

Experience:

Minimum 1 year in the role of Pharmacist Assistant Post Basic.

Education:

Further Education and Training Certificate Pharmacist Assistance (Essential).

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.

#J-18808-Ljbffr

Pharmacist Assistant QPB - Clicks Pharmacy Claremont (Cavendish Square) Listing reference: click_018992 Listing status: Online Apply by: 23 January 2025 Position summary Industry: Pharmaceutical Sector Job category: FMCG, Retail, Wholesale and Supply Chain Location: Cape Town Contract: Permanent Remuneration: Market Related EE position: Yes About our company Clicks Group Introduction Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction. Job Objectives: Responsibilities Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines. Administration of scripts and or any other claiming/capturing related procedure. Accurate and complete handling of all profiles worked on. Interact with health care professionals where needed. Problem solving and follow up of queries. Duties Interact with customers via telephone or other means regarding medication and Healthcare Services. Accurate capturing of scripts received at the Central Pharmacy centre. Handling of queries regarding prescriptions. Patient Profile management. Assist with Chronic authorizations. Liaison with all other departments. Ad hoc requirements as per operational requirements. Knowledge: SAPC and relevant legal knowledge. Sound knowledge of the chronic authorization process and procedures. Customer service orientated. Ethical working practice and compliance. Skills: Computer literacy (MS Office). Customer service orientated. Accuracy and attention to detail. Must be bilingual (with English being one of the requirements). Must be able to work with patients and be adaptable to assist with various departmental duties. Be able to use initiative in order to provide patient satisfaction. Adaptability. Positive attitude. Be able to work under pressure. Adhering to Principles and Values. Working with People. Delivering Results and Meeting Customer Expectations. Experience: Minimum 1 year in the role of Pharmacist Assistant Post Basic. Education: Further Education and Training Certificate Pharmacist Assistance (Essential). Kindly note only applicants who meet the minimum requirements will be contacted. All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply. #J-18808-Ljbffr

Are you a qualified Pharmacist Assistant? Are you passionate about customer service? Do you want to be part of delivering exceptional Healthcare service through our Central Pharmacy Call Centre?

Job Purpose & Objectives:

• Dealing with and handling pharmacy-related inbound calls and managing call volumes within a call centre environment.
• Adhering to provided call centre regulations and SLAs.
• Interacting with customers in a professional manner and with strict confidentiality within SOP.
• Interacting with and assisting customers via telephone or other means regarding medication, prescription queries, as well as all pharmacy digital service-related queries.
• Providing exceptional customer service through ensuring the best patient care and service to support their healthcare needs.
• Accurate capturing of scripts and medication orders submitted by patients via pharmacy digital platforms within provided SLAs.
• Trouble-shooting and providing support to customers with regards to all pharmacy digital services and online platforms.
• Accurate validation and linking of patients' online digital profiles to existing dispensary profiles.
• Maintaining patient database by means of accurately updating patient profiles.
• Accurate and complete handling of all profiles worked on.
• Interact with health care professionals where needed.
• Providing assistance and support to in-store dispensaries where needed.
• Liaising with all other departments where necessary to provide the best possible customer support.
• Proactively recommend process improvements to current practices in order to exceed customer expectations.
• Ad hoc requirements as per operational requirements.

Education:

• Further Education and Training Certificate Pharmacist Assistance (Essential).

Experience:

• Minimum 2-3 years in the role of Pharmacist Assistant Post Basic.

Skills, Abilities and Job Related Knowledge:

• Strong communication skills and telephone etiquette.
• Customer service oriented.
• Team player.
• Integrity.
• Accuracy and attention to detail.
• Must be bilingual (with English being one of the requirements).
• Must be able to work with patients and be adaptable to assist with various departmental duties.
• Be able to use initiative in order to provide patient satisfaction.
• Be able to work under pressure.
• Product knowledge (including OTC).
• SAPC, GPP and relevant legal knowledge.
• Knowledge of POPI Act.
• Ethical working practice and compliance.
• Adhering to principles and values.
• Working with people.
• Delivering results and meeting customer expectations.
• Coping with pressures and setbacks.
• Adapting and responding to change.

#J-18808-Ljbffr

Are you a qualified Pharmacist Assistant? Are you passionate about customer service? Do you want to be part of delivering exceptional Healthcare service through our Central Pharmacy Call Centre? Job Purpose & Objectives: Dealing with and handling pharmacy-related inbound calls and managing call volumes within a call centre environment. Adhering to provided call centre regulations and SLAs. Interacting with customers in a professional manner and with strict confidentiality within SOP. Interacting with and assisting customers via telephone or other means regarding medication, prescription queries, as well as all pharmacy digital service-related queries. Providing exceptional customer service through ensuring the best patient care and service to support their healthcare needs. Accurate capturing of scripts and medication orders submitted by patients via pharmacy digital platforms within provided SLAs. Trouble-shooting and providing support to customers with regards to all pharmacy digital services and online platforms. Accurate validation and linking of patients' online digital profiles to existing dispensary profiles. Maintaining patient database by means of accurately updating patient profiles. Accurate and complete handling of all profiles worked on. Interact with health care professionals where needed. Providing assistance and support to in-store dispensaries where needed. Liaising with all other departments where necessary to provide the best possible customer support. Proactively recommend process improvements to current practices in order to exceed customer expectations. Ad hoc requirements as per operational requirements. Education: Further Education and Training Certificate Pharmacist Assistance (Essential). Experience: Minimum 2-3 years in the role of Pharmacist Assistant Post Basic. Skills, Abilities and Job Related Knowledge: Strong communication skills and telephone etiquette. Customer service oriented. Team player. Integrity. Accuracy and attention to detail. Must be bilingual (with English being one of the requirements). Must be able to work with patients and be adaptable to assist with various departmental duties. Be able to use initiative in order to provide patient satisfaction. Be able to work under pressure. Product knowledge (including OTC). SAPC, GPP and relevant legal knowledge. Knowledge of POPI Act. Ethical working practice and compliance. Adhering to principles and values. Working with people. Delivering results and meeting customer expectations. Coping with pressures and setbacks. Adapting and responding to change. #J-18808-Ljbffr