16 Pharmaceutical jobs in Pretoria

The Pharmaceutical Sales Representative is responsible for promoting and selling the company’s products across diverse pharmacy environments, including independent pharmacies, pharmacy groups, and corporate groups. This role is pivotal in driving revenue growth by expanding market presence and fostering brand loyalty within the pharmacy sector. Success in this position requires a combination of strong sales expertise, industry insight, and exceptional relationship-building abilities.

Sales and Customer Engagement

• Develop and execute a sales plan, targeting independent pharmacies, pharmacy groups, and corporate pharmacies.
• Conduct regular visits to these pharmacies to present and sell the company’s pharmaceutical products.
• Work towards meeting and exceeding set sales targets and goals.
• Manage product orders and inventory levels within the pharmacies to ensure continuous supply.

Relationship Building & Management

• Establish, develop, and maintain positive business and customer relationships with pharmacists and key decision-makers.
• Regularly update pharmacies on product information, changes, and developments.
• Handle customer queries and resolve issues to maintain high levels of customer satisfaction.
• Monitor competition by gathering current marketplace information on pricing, products, new launches, marketing strategies, and merchandising techniques.
• Identify and analyze market trends and changes in business practices.

Reporting and Administrative Tasks

• Maintain detailed records of all contacts and meetings and manage a comprehensive database of all pharmacies within the territory.
• Prepare reports and analysis of sales activities, market trends, and competitive landscape for management review.
• Ensure compliance with company policies and procedures as well as regulatory requirements.

Educational Initiatives

• Conduct training sessions and product demonstrations for pharmacy staff to enhance their understanding and advocacy of the products.
• Provide accurate product information and resources to pharmacy personnel, aiding them in making informed decisions regarding product stocking and customer recommendations.

Strategic Planning

• Participate in strategic planning and sales meetings to discuss targets, potential markets, and tactics.
• Collaborate with marketing and prescription teams to develop strategies for product launches, promotions, and increased market penetration.

QUALIFICATIONS & EXPERIENCE :

• A bachelor’s degree in business management, marketing, pharmacy, or any related fields.
• Demonstrated success in pharmaceutical sales; experience across various pharmacy settings is preferred but not required, as training will be provided for individuals without prior experience.
• Solid knowledge of pharmaceutical products, industry trends, and regulatory requirements.
• Strong verbal and written communication skills, with the ability to deliver effective presentations.

SKILLS :

• Strong negotiation and selling skills.
• Excellent interpersonal and customer service skills.
• Proficiency in data analysis and sales planning.
• Ability to work independently and in a team environment.
• High level of organization and time management skills.

PERSONAL CHARACTERISTICS :

• Professional demeanor and appearance.
• Ethical and honest in all business dealings.
• Resilient, with the ability to handle rejection and setbacks.
• Motivated by goals and targets, with a drive to succeed.

Listing reference: click_019020

Listing status: Under Review

Apply by: 28 January 2025

Industry: Pharmaceutical Sector

Job category: Health, Fitness, Medical and Optometry

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Clicks Group

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs).

Job Objectives:

1. High standards of customer service and care
2. Efficient stock control and administration, including repacking of medicine
3. Efficient dispensary administration
4. Provision of general health advice
5. High standards of housekeeping and merchandise display
6. Ad hoc requirements as per operational requirements

Qualifications and Experience:

1. Matric with Maths (Essential)
2. Minimum requirements of the Health Professions Council of South Africa for the various levels as a Pharmacist Assistant (Qualified, Post Basic and Learner Basic)

Skills, Abilities and Job Related Knowledge:

1. Product knowledge (Health isle and OTC)
2. SAPC and relevant legal knowledge
3. Customer service orientated
4. Team Player
5. Integrity
6. Ethical working practice and compliance
7. Accuracy and attention to detail
8. Basic calculations
9. IT Business Operating Systems
10. MS Office
11. Adhering to Principles and Values
12. Working with People
13. Delivering Results and Meeting Customer Expectations
14. Following Instructions and Procedures
15. Relating and Networking
16. Planning and Organising

Kindly note only applicants who meet the minimum requirements will be contacted. We are committed to the principles of Employment Equity.

Listing reference: click_018277

Listing status: Online

Apply by: 28 October 2024

Industry: Pharmaceutical Sector

Job category: Health, Fitness, Medical and Optometry

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs).

Job Objectives:

1. High standards of customer service and care
2. Efficient stock control and administration, including repacking of medicine
3. Efficient dispensary administration
4. Provision of general health advice
5. High standards of housekeeping and merchandise display
6. Ad hoc requirements as per operational requirements

Qualifications and Experience:

1. Matric with Maths (Essential)
2. Minimum requirements of the Health Professions Council of South Africa for the various levels as a Pharmacist Assistant (Qualified, Post Basic and Learner Basic)

Skills, Abilities and Job Related Knowledge:

1. Product knowledge (Health isle and OTC)
2. SAPC and relevant legal knowledge
3. Customer service orientated
4. Team Player
5. Integrity
6. Ethical working practice and compliance
7. Accuracy and attention to detail
8. Basic calculations
9. IT Business Operating Systems
10. MS Office
11. Adhering to Principles and Values
12. Working with People
13. Delivering Results and Meeting Customer Expectations
14. Following Instructions and Procedures
15. Relating and Networking
16. Planning and Organising

Kindly note only applicants who meet the minimum requirements will be contacted. We are committed to the principles of Employment Equity.

Listing reference: click_017802

Listing status: Online

Apply by: 5 September 2024

Industry: Pharmaceutical Sector

Job category: Dispensing/Pharmacy

Location: Centurion

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs).

Job Objectives:

1. High standards of customer service and care
2. Efficient stock control and administration, including repacking of medicine
3. Efficient dispensary administration
4. Provision of general health advice
5. High standards of housekeeping and merchandise display
6. Ad hoc requirements as per operational requirements

Qualifications and Experience:

1. Matric with Maths (Essential)
2. Minimum requirements of the Health Professions Council of South Africa for the various levels as a Pharmacist Assistant (Qualified, Post Basic and Learner Basic)

Skills, Abilities and Job Related Knowledge:

1. Product knowledge (Health isle and OTC)
2. SAPC and relevant legal knowledge
3. Customer service orientated
4. Team Player
5. Integrity
6. Ethical working practice and compliance
7. Accuracy and attention to detail
8. Basic calculations
9. IT Business Operating Systems
10. MS Office
11. Adhering to Principles and Values
12. Working with People
13. Delivering Results and Meeting Customer Expectations
14. Following Instructions and Procedures
15. Relating and Networking
16. Planning and Organising

Kindly note only applicants who meet the minimum requirements will be contacted. We are committed to the principles of Employment Equity.

An exciting career opportunity exists at Medipost for 3 QA Pharmacists reporting to the QA & Workflow Manager. This position is based in Gezina, Pretoria.

Primary purpose of the job includes but is not limited to:

• The QA pharmacist is responsible for the service delivery and quality assurance of all parcels to be delivered to the patient by Medipost.
• The pharmacist will be responsible for checking and assuring a final check on all quantities, dosages, directions, therapeutic validation, storage conditions as well as correct medication issued to the patient. This will include, but not be limited to chronic medication, Oncology medication, specialized medication items, and acute items.
• The QA pharmacist will ensure that special requests and instructions from patients are adhered to while ensuring GPP compliance.
• The QA pharmacist will be responsible for any additional operational required role such as assisting with compliance-related roles including housekeeping, pest control in the pharmacy, route and box validations, schedule 6 control, medication destruction, etc.
• Duties may include assisting with SOP updates and training as well as tutoring and mentoring assistants.
• Quality assurance is of essence while quantity output will also play a key factor in timely delivery of medication to our patients, therefore the pharmacist will have to be expected to prioritize work according to urgency and assist in minimizing time-wasting factors in the working environment.
• Ensure extra added quality by checking:
• Labels are applied neatly,
• Overall presentation of medicine is professional and the content is accurate.
• Reporting any challenges that influence the operations to the supervisor or line manager, including network errors (e.g., slow printing of documents or inability to connect to the network).
• Any other task as requested by the line manager within the employee’s scope of employment.
• Assisting the Oncology Department with QA tasks.
• Assisting the Fine Picking Department.
• Assisting the Pre-Dispensing Department.
• Assisting the Walk-In Centre or the Order Processing Clusters with blind checking.
• Partaking in the yearly stock take.
• Primarily involved in but not restricted to the Quality Assurance checks of all schedule six prescriptions.
• Ensuring all dispensed parcels are accompanied by an original, valid prescription.
• Mixing of morphine preparations.
• Balancing the schedule six book.
• Ensuring sufficient stock is kept in the schedule six cupboard.
• Ensuring the schedule six cupboard is kept locked when not attended.
• Liaising with the Schedule Six department.
• Primarily involved with but not restricted to phase one dispensing activities of all the Production staff’s medicine orders.
• Receive emails directed to the distribution list.
• Investigate patient queries that relate to the Production Department.
• Work closely with the CCTV officer to determine the validity of patient queries.
• Creates replacement parcels or denies replacement authorisation requests.

• Strictly complying with the company’s Time and Attendance policy.
• Working back hours owed by the end of the month.
• Timeously informing the Line Manager in the event of late or non-arrival.
• Not exceeding the lunch hour.
• Booking planned leave in advance.
• Supplying the Line Manager with accurately completed leave and overtime documents.

Minimum requirements:

• Grade 12
• Registered as Pharmacist with the SAPC

• 1-2 years experience in a Pharmacy Environment

Medipost Pharmacy is looking for a self-driven individual to join the Order Processing Department as a Cluster Pharmacist Assistant (L02). The successful individual will be placed in Gezina (Pretoria).

Primary Purpose of the Job

• Accurate capturing of new prescriptions, acute and/or chronic medication.
• Handling of inbound and outbound calls.
• Assisting on L02 group action diary mailbox and LIFEDA mailbox if required.
• Attending to INV, urgent, extreme urgent, and WIPCORE actions.
• Attending to personal out of WIP report.
• Attending to emails from production or any other department.
• Care must be taken when capturing prescriptions as to the correct profile, client, medical aid and membership number, address, contact details, and relevant information.
• To authorize medication and interact with healthcare professionals when needed.
• Claiming of scripts and any other claiming/capturing related procedures with emphasis on the MML.
• Accurate and quick responses to patient queries and diligence with follow-up work within SLA requirements.
• Accurate and complete handling of all profiles worked on as per standard operating procedure.
• Attending to cluster rejections as per SOP and medical aid rules.
• Ensure all personal action diaries are attended to or escalated to colleagues before any planned annual or sick leave.
• Assisting on action diaries of department colleagues when they are absent due to unplanned leave.
• Assist admin staff with clinical/claiming/general queries.

Minimum Requirements

Grade 12

Experience

Minimum 2 years’ experience as a pharmacist assistant.

Need to be registered at SAPC.

Training Required

Competencies

Verbal and written communication skills; listening skills; patience; empathy; conflict resolution; interpersonal and relationship building skills; adaptability; accuracy; detail-oriented; data capturing skills; ability to work under pressure; effective time and leave management; versatility to perform any departmental duty if required.

“Medipost Holdings is committed to the promotion of employment equity within the workplace which is a driving factor in all recruitment decisions. Medipost further encourages and welcomes applications from persons with disabilities in creating a diverse and equitable workplace.”

“We are committed to building a team that represents a variety of backgrounds, perspectives, and skills; the more inclusive we are, the better our work will be. Should you however not hear from us within a period of 2 weeks, you can consider your application unsuccessful.”

Listing reference: medip_001254

Listing status: Online

Apply by: 25 November 2024

Industry: Pharmaceutical Sector

Job category: Pharmaceutic

Contract: Permanent

Remuneration: Market related

EE position: Yes

An exciting career opportunity exists at Medipost for a Cluster Pharmacist Assistant (M01) in Order Processing, this position is based in Gezina.

1. Providing proper patient care as per GPP (Good pharmacy practice) regulations.
2. Attending training on pharmacy acts and GPP.
3. Attending of SOP training and SOP revision training.
4. Compliance with the POPI Act regulations.
5. Compliance with Company Policies, Procedures and SOP’s.
6. Accurate capturing of chronic and acute medication prescriptions and handling of rejections according to company SOP’s.
7. Attention to detail when handling rejections with special emphasis on claim responses.
8. Attend to cluster and personal action diaries.
9. Compliance to SLA requirements (completing of mailbox profiles, action diaries within required timelines).
10. Handling of clinical discussion and/or enquiries with patients and health care professionals or SPN’s.
11. Attend to and respond in a professional manner to email messages or enquiries received from management, SPN’s or members.
12. Attend to OUT OF WIP notifications.
13. Prioritise rejected prescriptions and templates from Blind checking in order to ensure SLA compliance.
14. Stock management – understanding the cold chain processes, expiry dates, stock returns.
15. Participate in small group discussions and training by pharmacists.

• Grade 12 with English and an additional official language with a minimum pass rate of 50%.
• Mathematics with a minimum pass rate of 50%.
• Qualified Post Basic Pharmacist Assistant / Learner Post Basic Pharmacist Assistant (with completion of training at an accredited Training Academy).
• SAPC registration.

Training on company systems (e.g. Medipost APP, on-line authorisation system and procedures, ESS, etc).

Verbal and written communication skills; listening skills; patience; empathy; conflict resolution; interpersonal and relationship building skills; adaptability; accuracy; detail oriented; data capturing skills; ability to work under pressure; effective time and leave management; low error rate; sound knowledge of GPP; customer service oriented.

1. Expected output during probation period communicated by line manager, as per career path level.
2. An understanding of the implications of errors and service failures in a pharmacy environment.
3. Performance / Disciplinary interventions will be applicable if service failures are not maintained at an average of 0 to 0.75 per month, which equates to a maximum of 3 service failures over a 4-month period.

1. Willingness to work overtime when required by management.
2. Continuous professional development – attending training or forums.
3. Attend to group pharmacist-initiated activities.
4. Willingness to assist with stock take if required at least once per year.
5. Willingness to assist or attend training in other departments such as the Walk in Pharmacy and Production.
6. Inter-departmental training and assistance as needed.
7. Participation in team building activities.

“Medipost Holdings is committed to the promotion of employment equity within the workplace which is a driving factor in all recruitment decisions. Medipost further encourages and welcomes applications from persons with disabilities in creating a diverse and equitable workplace.”

“We are committed to building a team that represents a variety of backgrounds, perspectives and skills; the more inclusive we are the better our work will be. Should you however not hear from us within a period of 2 weeks, you can consider your application unsuccessful.”

Primary purpose of the job: Providing proper patient care as per GPP (Good Pharmacy Practice) regulations. Mailbox & Rejection management to ensure SLA and Urgent compliance. This includes but is not limited to:

1. Accurate capturing of new or repeat prescriptions, oncology, acute, chronic or private medication.
2. Arranging and follow up on authorisation and provide relevant feedback.
3. Compliance to SLA requirements by completing mailbox profiles, rejected blind checking, action diaries and follow-up within required timelines.
4. Correct handling of paper claims submission and follow-up on payments where required.
5. Attending to and responding in a professional manner to email messages, incoming calls or enquiries received from patients, SPN’s and management.
6. Handling of clinical discussions with patients and health care professionals or SPN’s.
7. Assisting with tracking queries and pre-alerting deliveries.
8. Management of credit returns by correctly logging pick-ups and following up on return and credits.
9. Ensuring stock care and stock management in terms of all short-dated stock, dormant stock, high value stock items and assisting with bi-annual stock take if and when required.
10. Attending to stat 30, stat 32 and stat 33 stock rejections if required.
11. MML/MPR management and compliance where possible and applicable.
12. Handling and validation of Section 21 and Patient Assisted programs (PAF) orders where required.
13. Per patient item ordering on applicable high value or low-usage items.
14. Claiming of INV’s received.
15. Attending to OUT OF WIP notifications.
16. Resolving rejections and prioritising adding scripts to WIP.
17. Assisting administrator in the cluster as and when required.
18. Attending SOP training and revision training.
19. Compliance with Company Policies, Procedures and SOP’s.
20. Profile maintenance.
21. Training of new pharmacist assistants within the cluster.
22. Requesting security checks on possible replacement parcels.

Operational requirements:

• Completion of daily work according to level requirement.
• Accuracy when blind checking.
• Attending to action diaries.
• SLA compliance.
• MML Adherence.
• Calls and emails received handled professionally and confidentially with accurate information provided in a time cautious manner.
• Queries appropriately followed up and finalized.

Customer service and internal process compliance (Quality assurance):

• IR intervention (QA, IPC, Stock returns log, other).
• Customer Satisfaction (Compliments).
• Focus on minimising errors and customer related complaints.
• SOP compliance.

Staff behaviour:

• Productive and available according to hours stipulated in contract.
• ESS management of leave according to company policies and requirements.
• Eco time compliance with daily clocking procedures in accordance with company policies and requirements.
• TWB option used correctly by notifying manager and subsequently completing ESS process.
• Housekeeping compliance at 100% as per company expectation on quarterly audit.

Minimum Requirements:

Grade 12.

EXPERIENCE: Previous experience in a courier or retail pharmacy as well as oncology experience will be advantageous.

Need to be registered at SAPC.

TRAINING REQUIRED: Medipost APP system training, SLA training, company policies and procedures, computer literacy, MHRS on-line authorisation system, ESS, etc.

COMPETENCIES: Verbal and written communication skills, listening skills, patience, empathy, conflict resolution, customer service orientation, accuracy, data capturing skills, interpersonal skills and relationship building skills, able to work under pressure, adaptability, effective time management, detail oriented.

Specific Requirements/Other important information:

• Focused and responsible.
• Sense of urgency to nature of the job.
• Availability to assist with creating or updating processes to improve efficiency.
• Willingness to provide interdepartmental assistance if and when needed (WIC/Order processing/Call centre/Production).
• Willingness to work overtime if required by manager.
• Ensuring POPIA compliance.
• Level 6 internal appointment from Production.
• Attendance of Pharmacy Forums and product training will be highly recommended.

Other important information:

• Willingness to work overtime when required by management.
• Continuous professional development – attending training or forums.
• Willingness to assist with stock take if required at least once per year.
• Willingness to assist or attend training in other departments such as the Walk in Pharmacy and Production.
• Inter-departmental training and assistance as needed.

Medipost Pharmacy is looking for a professional self-driven individual to join the GEMS (D01) department in Order Processing. The successful individual will be placed in Gezina (Pretoria).

Primary Purpose of the Job:

• Providing proper patient care as per GPP (Good Pharmacy Practice) regulations.
• Attending training on pharmacy acts and GPP.
• Compliance with the POPIA (Protection of Personal Information Act) regulations.
• Accurate capturing of prescriptions, acute and/or chronic medication (as per SOP).
• Handling of clinical discussions (under pharmacist supervision) and/or enquiries with patients and health care professionals or other SPN’s.
• Resolve rejections and prioritize adding scripts to WIP.
• Attending to cluster and personal action diaries.
• Compliance to SLA requirements (completing mailbox profiles, rejections, and action diaries within required timelines).
• Attending to and responding professionally to email messages or enquiries received from management, other SPN’s, or patients.
• Attending to OUT OF WIP notifications.
• Attending to rejected prescriptions and templates from blind checking as a priority to ensure SLA compliance.
• Attending SOP training and SOP refresher training as well as product training or any other training presented.
• Compliance with company policies, procedures, and SOPs.
• Stock management – understanding the cold chain maintenance processes, expiry dates, stock returns procedures.
• Attending to INV and other cluster action diaries.
• Assisting with email enquiries relating to stock issues, financial enquiries, claim enquiries, or any other received.
• First call attempts must be made to patients before a profile may be forwarded to the ADMIN mailbox for ANT follow-up on allocation, calls to prescriber, etc.

Operational and Quality Performance:

• Completion of daily allocated work according to level requirement.
• Attending to action diaries.
• SLA compliance.
• MML adherence.
• Competency in SOP assessments.

Minimum Requirements:

• Grade 12.
• Min 2 years’ experience as a pharmacist assistant.
• Need to be registered at SAPC.

Training Required:

• Training on company systems (e.g., Medipost APP, online authorization system and procedures, ESS, etc).
• Medipost Bridging course for internal Medipost appointment from another department.

Competencies:

• Verbal and written communication skills.
• Listening skills.
• Patience and empathy.
• Conflict resolution.
• Customer service orientation.
• Accuracy and data capturing skills.
• Interpersonal skills and relationship building.
• Able to work under pressure.
• Adaptability and effective time management.
• Detail-oriented.

Sound knowledge of GPP (Good Pharmacy Practice) and pharmacy acts.

Specific Requirements:

• Expected output during probation period communicated by line manager, as per career path level.
• An understanding of the implications of making errors in a pharmacy or healthcare environment.
• Service failure interventions will be applicable if service failures are not maintained at an average of 0 - to 0.75 service failures per month, equating to a maximum of 3 service failures over a 4-month (quarterly) period.

“Medipost Holdings is committed to the promotion of employment equity within the workplace, which is a driving factor in all recruitment decisions. Medipost further encourages and welcomes applications from persons with disabilities in creating a diverse and equitable workplace.”

“We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. Should you, however, not hear from us within a period of 2 weeks, you can consider your application unsuccessful.”