181 Pharmaceutical Qa jobs in South Africa

RA/QA Manager (Pharmaceutical Company) - Johannesburg North, Gauteng

Johannesburg, Gauteng Glasshouse Recruiting

Posted 19 days ago

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Job Description

Knowledge, Skills and Attributes:
  • Problem solving; analytical skills; service orientation; decision making skills; interpersonal skills; report writing skills; attention to detail; initiative; confidentiality; customer focused; logical thinking; information seeking; sense of urgency; computer literacy
  • Work independently as well as in a team, possess strong written and verbal communication skills, and have sound work ethics
  • Certificate or higher in health sciences, biomedical technology, business administration, or equivalent qualification
  • Experience in Quality Assurance and/or Regulatory Affairs in a pharmaceutical environment would be advantageous

The main purpose of this position:

Quality Assurance function - To assist in all necessary functions to ensure company compliance with sound Quality Assurance principles, Good Manufacturing Practice and regulatory requirements relating to the warehousing/distribution of medicines in South Africa, including the product complaint reporting process, product release, internal and external audits and relevant training.

Duties & Responsibilities:

Regulatory Affairs Function

  • To assist in product lifecycle management
  • Day-to-day RA tasks
  • Compilation of minor variation responses
  • Updating of PI and PIL leaflets to follow latest SAHPRA guidelines
  • Liaising with various departments and regulatory bodies
  • Administrative activities
  • Samples/Courier services – local & international
  • Co-ordination of intellectual hard copy material for off-site storage
  • Co-ordination of on-site shredding services of confidential documents

General

Ensure compliance to:

  • SAHPRA for compliance with the requirements of the Medicines and Related Substances Act 101 of 1965
  • Pharmacy Council for compliance with the requirements of the Pharmacy Act, 53 of 1974
  • Aid and support Health Safety & Environmental compliance
  • All activities will be under the supervision of a pharmacist

Quality Assurance Function

  • Release of imported and locally manufactured products
  • Review batch manufacturing, packaging, and laboratory documentation to ensure that production controls, production conditions and results of testing comply with the procedure and finished product specification
  • Ensure that batch traceability is maintained for all products (recall procedure)
  • Request and review annual product quality reviews
  • Trending of local data for all products
  • Management of reference samples as well as retention samples
  • Ensure that additional sampling, inspection, tests, and checks are carried out or initiated, as appropriate
  • Assist in the decision-making of rejected goods, materials, and components.
  • Managing & maintaining the Quality Management System
  • Setting up and facilitating management review meetings
  • Handling and actioning non-conformances
  • Implementing CAPA’s (Corrective Actions & Preventative Action)
  • Identify and implement improvement opportunities
  • Review, update, and maintain master documents, standard operating procedures, and release and batch manufacturing documents
  • Responsible for the internal and external audit plan, inspections, reports, and reviews according to the SOP requirements
  • Assist and manage statutory inspections from SAHPRA, SAPC, and DOH

Review and update the Site Master File as well as the Quality Manual.

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Quality Assurance (QA) Specialist – Future Talent Pool

Johannesburg, Gauteng Blue Bean Software

Posted 9 days ago

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Job Description

What We Do

At Blue Bean Software, we’re not just building software—we’re shaping the future. As a leading custom software and product development company, we partner with both large enterprises and start-ups to solve complex challenges. We deliver tailored solutions in financial services, agritech, healthtech, and more, blending cutting-edge technology with a deep understanding of client needs.

We’re pioneers, constantly pushing boundaries and redefining possibilities. If you’re passionate about solving real-world problems with innovative tech, you’ll find a home here.

Who We Are

Blue Bean Software is a community of talented professionals. We foster an environment where engineers, developers, and tech enthusiasts can thrive, grow, and express themselves. Join us to master your craft, collaborate, and tackle inspiring challenges.

Our culture is built on trust, integrity, and self-motivation. Here, you’re valued as part of a team driven by curiosity, innovation, and excellence.

How We Work

We operate with a flat organizational structure that empowers every team member. Collaboration and autonomy are key, enabling agile decision-making and impactful work.

We prioritize streamlined communication, creative problem-solving, and excellent customer service. Whether on high-profile projects or brainstorming new ideas, you’ll have the support to excel.

Role Overview

We are continuously seeking skilled QA Specialists to join our talent pool for future opportunities. By submitting your details, you’ll be pre-vetted for roles ensuring the quality, reliability, and performance of software applications. Whether you’re a QA Tester, QA Engineer, QA Analyst, or SDET, your expertise will be vital in delivering exceptional digital products.

Key Responsibilities
  • QA Testers: Execute manual and automated tests to identify bugs, usability issues, and inconsistencies.
  • QA Engineers: Design, develop, and maintain automated test scripts using tools like Selenium , Cypress , or Playwright .
  • QA Analysts: Analyze requirements, create test plans, and document test cases for comprehensive coverage.
  • SDETs: Build and maintain testing frameworks and tools to support continuous testing.
  • Collaborate with development and product teams to ensure quality throughout the development lifecycle.
  • Perform functional, regression, performance, and load testing.
  • Report defects and work with teams to resolve issues promptly.
  • Continuously improve QA processes, tools, and methodologies.
Your Skills and Experience
  • Proven experience in a QA role (Tester, Engineer, Analyst, or SDET).
  • Strong understanding of testing principles, methodologies, and best practices.
  • Experience with manual and automated testing tools (e.g., Selenium, Cypress, JIRA, TestRail).
  • Proficiency in programming/scripting languages such as Java, Python, JavaScript, or C# for automation.
  • Familiarity with CI/CD pipelines and version control systems (e.g., Git).
  • Knowledge of performance testing tools (e.g., JMeter, LoadRunner) is a plus.
  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration skills.
  • Relevant certifications (e.g., ISTQB) are advantageous.
Additional Information Competencies
  • Ability to contribute to innovative solutions.
  • Effectively perform under pressure and meet deadlines.
  • Self-driven with a proactive approach.
  • Strong team collaboration skills.
Why Submit Your Details?

By joining our talent pool, you’ll be first in line for exciting opportunities to work on innovative projects with cutting-edge technologies.

Be more than just a developer or designer—be a catalyst for change. Make an impact with digital products that do more than just function.

Sound like your kind of place?

Take the leap and join us!

#J-18808-Ljbffr
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Quality Assurance (QA) Specialist – Future Talent Pool

Johannesburg, Gauteng Blue Bean Software

Posted 13 days ago

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Job Description

What We Do

At Blue Bean Software, we’re not just building software—we’re shaping the future. As a leading custom software and product development company, we partner with both large enterprises and dynamic start-ups to solve their most complex challenges. From high-stakes projects in the financial services industry to groundbreaking ventures in agritech and healthtech, we deliver tailored solutions that blend cutting-edge technology with a deep understanding of our clients’ needs.

We’re pioneers in our field, constantly pushing boundaries and redefining what’s possible. If you’re passionate about solving real-world problems with innovative tech, you’ll find a home here.

Who We Are

Blue Bean Software is more than a workplace—it’s a community of brilliant minds. We’ve created an environment where software engineers, developers, and tech enthusiasts can thrive, grow, and express themselves freely. Here, you’ll have the freedom to master your craft, collaborate with like-minded professionals, and tackle challenges that inspire you.

We’re committed to fostering a culture of trust, integrity, and self-motivation. At Blue Bean, you’re not just an employee—you’re a valued member of a team that’s driven by curiosity, innovation, and a shared passion for excellence.

How We Work

Forget rigid hierarchies and red tape. At Blue Bean, we operate with a flat organisational structure that empowers every team member to make an impact. Collaboration is at the heart of everything we do, and we believe in giving our people the autonomy to make agile decisions and drive results.

We’re all about streamlined communication, creative problem-solving, and delivering exceptional customer service. Whether you’re working on a high-profile project or brainstorming the next big idea, you’ll have the support and freedom to excel.

Role Overview

We are continuously seeking skilled QA Specialists to join our talent pool for future opportunities. By submitting your details, you’ll be pre-vetted for roles where you can ensure the quality, reliability, and performance of software applications. Whether you’re a QA Tester, QA Engineer, QA Analyst, or SDET, your expertise will play a critical role in delivering exceptional digital products.

Key Responsibilities
  • QA Testers: Execute manual and automated tests to identify bugs, inconsistencies, and usability issues.
  • QA Engineers: Design, develop, and maintain automated test scripts using tools like Selenium , Cypress , or Playwright .
  • QA Analysts: Analyze requirements, create test plans, and document test cases to ensure comprehensive coverage.
  • SDETs (Software Development Engineers in Test): Build and maintain robust testing frameworks, tools, and infrastructure to support continuous testing.
  • Collaborate with development and product teams to ensure quality throughout the software development lifecycle.
  • Perform functional, regression, performance, and load testing to validate software quality.
  • Report and track defects, and work with teams to ensure timely resolution.
  • Continuously improve QA processes, tools, and methodologies to enhance efficiency and effectiveness.
Your Skills and Experience
  • Proven experience in a QA role (Tester, Engineer, Analyst, or SDET).
  • Strong understanding of software testing principles, methodologies, and best practices.
  • Experience with manual and automated testing tools (e.g., Selenium, Cypress, JIRA, TestRail).
  • Proficiency in programming/scripting languages such as Java, Python, JavaScript, or C# for automation (SDETs).
  • Familiarity with CI/CD pipelines and version control systems (e.g., Git).
  • Knowledge of performance testing tools (e.g., JMeter, LoadRunner) is a plus.
  • Strong analytical and problem-solving skills with attention to detail.
  • Excellent communication and collaboration skills.
  • Relevant certifications (e.g., ISTQB) are an advantage.
Additional Information Competencies
  • Capable of contributing to the development of innovative solutions.
  • Proven ability to perform effectively under pressure and meet tight deadlines.
  • Self-driven with a proactive approach to tasks and challenges.
  • Strong team player with the ability to collaborate effectively in a team environment.
Why Submit Your Details?

By joining our talent pool, you’ll be first in line for exciting opportunities to become a part of our team, working on innovative projects and cutting-edge technologies.

Here, you’re more than just a developer or a designer—you’re a catalyst for change in how people interact with technology. Step into a world where digital products don’t just function—they make an impact. A world where you carve your own path to success, surrounded by a team that’s as authentic as it is exceptional.

Sound like your kind of place?

Take the leap and join us!

#J-18808-Ljbffr
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Quality assurance (qa) specialist – future talent pool

Johannesburg, Gauteng Blue Bean Software

Posted today

Job Viewed

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Job Description

permanent
What We Do At Blue Bean Software, we’re not just building software—we’re shaping the future. As a leading custom software and product development company, we partner with both large enterprises and dynamic start-ups to solve their most complex challenges. From high-stakes projects in the financial services industry to groundbreaking ventures in agritech and healthtech, we deliver tailored solutions that blend cutting-edge technology with a deep understanding of our clients’ needs. We’re pioneers in our field, constantly pushing boundaries and redefining what’s possible. If you’re passionate about solving real-world problems with innovative tech, you’ll find a home here. Who We Are Blue Bean Software is more than a workplace—it’s a community of brilliant minds. We’ve created an environment where software engineers, developers, and tech enthusiasts can thrive, grow, and express themselves freely. Here, you’ll have the freedom to master your craft, collaborate with like-minded professionals, and tackle challenges that inspire you. We’re committed to fostering a culture of trust, integrity, and self-motivation. At Blue Bean, you’re not just an employee—you’re a valued member of a team that’s driven by curiosity, innovation, and a shared passion for excellence. How We Work Forget rigid hierarchies and red tape. At Blue Bean, we operate with a flat organisational structure that empowers every team member to make an impact. Collaboration is at the heart of everything we do, and we believe in giving our people the autonomy to make agile decisions and drive results. We’re all about streamlined communication, creative problem-solving, and delivering exceptional customer service. Whether you’re working on a high-profile project or brainstorming the next big idea, you’ll have the support and freedom to excel. Role Overview We are continuously seeking skilled QA Specialists to join our talent pool for future opportunities. By submitting your details, you’ll be pre-vetted for roles where you can ensure the quality, reliability, and performance of software applications. Whether you’re a QA Tester, QA Engineer, QA Analyst, or SDET, your expertise will play a critical role in delivering exceptional digital products. Key Responsibilities QA Testers: Execute manual and automated tests to identify bugs, inconsistencies, and usability issues. QA Engineers: Design, develop, and maintain automated test scripts using tools like Selenium , Cypress , or Playwright . QA Analysts: Analyze requirements, create test plans, and document test cases to ensure comprehensive coverage. SDETs (Software Development Engineers in Test): Build and maintain robust testing frameworks, tools, and infrastructure to support continuous testing. Collaborate with development and product teams to ensure quality throughout the software development lifecycle. Perform functional, regression, performance, and load testing to validate software quality. Report and track defects, and work with teams to ensure timely resolution. Continuously improve QA processes, tools, and methodologies to enhance efficiency and effectiveness. Your Skills and Experience Proven experience in a QA role (Tester, Engineer, Analyst, or SDET). Strong understanding of software testing principles, methodologies, and best practices. Experience with manual and automated testing tools (e.g., Selenium, Cypress, JIRA, Test Rail). Proficiency in programming/scripting languages such as Java, Python, Java Script, or C# for automation (SDETs). Familiarity with CI/CD pipelines and version control systems (e.g., Git). Knowledge of performance testing tools (e.g., JMeter, Load Runner) is a plus. Strong analytical and problem-solving skills with attention to detail. Excellent communication and collaboration skills. Relevant certifications (e.g., ISTQB) are an advantage. Additional Information Competencies Capable of contributing to the development of innovative solutions. Proven ability to perform effectively under pressure and meet tight deadlines. Self-driven with a proactive approach to tasks and challenges. Strong team player with the ability to collaborate effectively in a team environment. Why Submit Your Details? By joining our talent pool, you’ll be first in line for exciting opportunities to become a part of our team, working on innovative projects and cutting-edge technologies. Here, you’re more than just a developer or a designer—you’re a catalyst for change in how people interact with technology. Step into a world where digital products don’t just function—they make an impact. A world where you carve your own path to success, surrounded by a team that’s as authentic as it is exceptional. Sound like your kind of place? Take the leap and join us! #J-18808-Ljbffr
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Quality assurance (qa) specialist – future talent pool

Johannesburg, Gauteng Blue Bean Software

Posted today

Job Viewed

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Job Description

permanent
What We Do At Blue Bean Software, we’re not just building software—we’re shaping the future. As a leading custom software and product development company, we partner with both large enterprises and start-ups to solve complex challenges. We deliver tailored solutions in financial services, agritech, healthtech, and more, blending cutting-edge technology with a deep understanding of client needs. We’re pioneers, constantly pushing boundaries and redefining possibilities. If you’re passionate about solving real-world problems with innovative tech, you’ll find a home here. Who We Are Blue Bean Software is a community of talented professionals. We foster an environment where engineers, developers, and tech enthusiasts can thrive, grow, and express themselves. Join us to master your craft, collaborate, and tackle inspiring challenges. Our culture is built on trust, integrity, and self-motivation. Here, you’re valued as part of a team driven by curiosity, innovation, and excellence. How We Work We operate with a flat organizational structure that empowers every team member. Collaboration and autonomy are key, enabling agile decision-making and impactful work. We prioritize streamlined communication, creative problem-solving, and excellent customer service. Whether on high-profile projects or brainstorming new ideas, you’ll have the support to excel. Role Overview We are continuously seeking skilled QA Specialists to join our talent pool for future opportunities. By submitting your details, you’ll be pre-vetted for roles ensuring the quality, reliability, and performance of software applications. Whether you’re a QA Tester, QA Engineer, QA Analyst, or SDET, your expertise will be vital in delivering exceptional digital products. Key Responsibilities QA Testers: Execute manual and automated tests to identify bugs, usability issues, and inconsistencies. QA Engineers: Design, develop, and maintain automated test scripts using tools like Selenium , Cypress , or Playwright . QA Analysts: Analyze requirements, create test plans, and document test cases for comprehensive coverage. SDETs: Build and maintain testing frameworks and tools to support continuous testing. Collaborate with development and product teams to ensure quality throughout the development lifecycle. Perform functional, regression, performance, and load testing. Report defects and work with teams to resolve issues promptly. Continuously improve QA processes, tools, and methodologies. Your Skills and Experience Proven experience in a QA role (Tester, Engineer, Analyst, or SDET). Strong understanding of testing principles, methodologies, and best practices. Experience with manual and automated testing tools (e.g., Selenium, Cypress, JIRA, Test Rail). Proficiency in programming/scripting languages such as Java, Python, Java Script, or C# for automation. Familiarity with CI/CD pipelines and version control systems (e.g., Git). Knowledge of performance testing tools (e.g., JMeter, Load Runner) is a plus. Strong analytical and problem-solving skills. Excellent communication and collaboration skills. Relevant certifications (e.g., ISTQB) are advantageous. Additional Information Competencies Ability to contribute to innovative solutions. Effectively perform under pressure and meet deadlines. Self-driven with a proactive approach. Strong team collaboration skills. Why Submit Your Details? By joining our talent pool, you’ll be first in line for exciting opportunities to work on innovative projects with cutting-edge technologies. Be more than just a developer or designer—be a catalyst for change. Make an impact with digital products that do more than just function. Sound like your kind of place? Take the leap and join us! #J-18808-Ljbffr
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QA Specialist (Software Tester)

Cape Town, Western Cape Communicate Recruitment

Posted 1 day ago

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Job Description


My client, a trusted innovator in agricultural technology, is seeking a skilled QA Specialist to elevate their web-based produce brokering solution, connecting producers to ports with seamless financial, logistical, and compliance features. Based in Bellville, Cape Town, this hybrid role (23 days onsite) offers the chance to work in a collaborative, agile environment alongside developers, business analysts, and support teams.

Youll ensure top-quality features through usability, exploratory, regression, and UAT testing across web and mobile platforms. Using Test Café (TypeScript) , youll maintain and develop automated test scripts, while validating backend data with SQL and Postman for API testing. This is an opportunity to grow your career in a dynamic, inclusive team, working on impactful projects that optimize supply chains. Enjoy flexible hybrid work, competitive compensation (shared with shortlisted candidates), and a culture that values diversity and innovation in #ITJobs and #InformationTechnologyJobs .

Skills & Experience:
Minimum 4+ years of hands-on QA or software testing experience
Strong expertise in manual and automated testing (Test Café with TypeScript)
Proficient in regression, functional, and performance testing
Experience with SQL and Postman for backend and API validation
Familiarity with agile methodologies
Advantageous: knowledge of agricultural systems or logistics platforms
Bonus: familiarity with Java, .NET, C#, or Clarion
Strong problem-solving and communication skills for #QAJobs

Qualification:
Bachelor's degree in Computer Science, Information Technology, or related
ISTQB or similar certification in software testing preferred


Contact LIZAAN BUNNING on
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Software QA Tester / Specialist

Cape Town, Western Cape Elite Search

Posted today

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Job Description

As part of a distributed development team, youll play a key role in ensuring products are reliable, stable, and high-performing before they reach customers around the globe. This is a hands-on QA role where youll help shape the testing practice from the ground up combining manual testing, test planning in Azure DevOps, and setting up the first automation framework .
Role:
  • Design and execute test plans for new features and product updates using Azure DevOps
  • Carry out manual and exploratory testing, documenting real-world scenarios
  • Establish and maintain an automation framework (tool choice flexible Selenium, Playwright, Cypress, or similar)
  • Collaborate with developers, product managers, and support teams to spot defects and edge cases early
  • Maintain and evolve test documentation and DevOps test plans
  • Contribute to building a mature QA practice , incorporating CI/CD tools, API testing, and performance testing over time
  • Identify opportunities to improve QA processes, tools, and workflows
  • Drive product quality at every stage of the sprint lifecycle
Required experience and skill set:
  • 25+ years experience in software testing or quality assurance
  • Solid knowledge of QA methodologies, tools, and best practices
  • Hands-on experience with test case management and bug tracking (Azure DevOps experience a plus)
  • Exposure to automation frameworks (Selenium, Playwright, Cypress, or similar) no strong preference, as long as you can deliver results
  • Familiarity with Microsoft 365 and Outlook (must be comfortable using and learning these systems)
  • Excellent communication skills and sharp attention to detail
  • Comfortable working in a distributed, collaborative environment
What's in it for you!
  • Be part of a global leader with a relaxed yet professional culture
  • Work with modern tools and a forward-thinking, supportive team
  • Shape QA in a company where quality is valued from the ground up
  • Enjoy autonomy, and real opportunities for growth
  • Join at a pivotal time as the company expands their South African operations
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Quality Assurance Supervisor

George, Western Cape Dairy Farmers of America

Posted today

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General Purpose

Provide work direction and supervision to quality assurance and laboratory employees who verify DFA products are produced and distributed to the highest food safety and quality standards. Monitor all stages of quality activities, ensuring employees work in accordance with departmental policies, procedures, and regulatory standards. In conjunction with the quality manager, help build and maintain an effective culture of food safety and quality within the facility. Function as a resource and point of escalation to direct reports. Coach, mentor, and provide performance development opportunities to team members on an ongoing basis.

Job Duties and ResponsibilitIes

  • Assist the quality manager in developing, implementing, and maintaining food safety and quality programs at the facility to ensure compliance with regulatory requirements, corporate standards, and customer expectations
  • Complete required quality record review such as laboratory documentation, CCP, PC and other documentation
  • Write, review, and implement quality assurance procedures
  • Recommend modifications or upgrades to testing procedures or equipment. Coordinate procurement of items required for the lab
  • Assist the quality manager and partner with operations with pathogen environmental monitoring (PEM) program including oversight of swabbing program, investigation/corrective actions, and mitigation activities
  • Provide regular training, instruction, and guidance to employees on matters of food safety, quality, and compliance
  • Initiate and drive continuous improvement activities, and partner with all facility functions to resolve persistent challenges while supporting the implementation of new procedures or processes
  • Support customer, regulatory and third-party quality and food safety audits
  • Investigate, find solutions, and implement remedies to quality issues and customer complaints
  • Support and maintain existing certifications (e.g., SQF, Kosher, Halal, Organic)
  • Supervise hourly employee’s activities to meet or exceed the standards and specifications established by quality assurance and the organization
  • Ensure all process, product, or infrastructure changes are understood by employees in a timely fashion
  • Identify and retain highly effective personnel through proper selection, training, and establishing expectations
  • Ensure good business communication practices are engaged at all levels to ensure key stakeholders are well informed and can appropriately respond
  • Foster a positive and effective work culture with direct reports
  • Develop and implement material standards with appropriate control and inspection procedures to improve product quality and reduce rework/downtime
  • Maintain close surveillance over inspection/testing procedures and corresponding results to ensure finished product is food safe and meets customer expectations
  • Support the analysis of quality data to assess product performance and utilize statistical process control (SPC) tools to identify and react to unfavorable trends
  • Complete supervisory activities such as administering employee promotions and transfers; reviewing and editing employee timekeeping; completing performance evaluations; mentoring, training, and coaching employees
  • Follow all DFA good manufacturing practices (GMP) and work in a manner consistent with all corporate regulatory, food safety, quality, and sanitation requirements
  • The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required.Other duties may be assigned as required

Education and Experience

  • Undergraduate degree in food science, biological sciences, or related curriculum (or equivalent combination of education and experience)
  • 2 to 5 years of quality assurance, manufacturing, or related experience, preferably in a food, beverage, or similar facility
  • Demonstrated leadership attributes or team leadership experience; supervisor experience preferred
  • Certification and/or License – PCQI, HACCP, SQF Practitioner certifications preferred; may be required during course of employment

Knowledge, Skills, and Abilities

  • Knowledge of both laboratory and plant current good manufacturing practices (cGMPs)
  • Knowledge of Microsoft Office Suite and company computer systems
  • Knowledge of principles and practices of supervision, training, and personnel management
  • Skill in leadership and coaching
  • Able to complete basic arithmetic as needed
  • Able to communicate clearly and effectively, both verbally and in writing
  • Able to work in collaboration effectively and foster good teamwork
  • Able to take appropriate steps to find solutions to problems
  • Able to present options and ideas to current processes or procedures
  • Able to handle challenging or conflict situations with tact and professionalism
  • Able to respond courteously and efficiently to inquiries, complaints, and requests
  • Able to interpret and apply company policies
  • Able to adapt and manage to change effectively
  • Able to take initiative in performing job and seek increased responsibilities
  • Must be able to read, write and speak English

An Equal Opportunity Employer including Disabled/Veterans

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Quality Assurance Officer

Johannesburg, Gauteng Network Recruitment

Posted 2 days ago

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Job Description

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Hiring CA(SA)'s, CISA, CISM and CIA talent in the Assurance, Audit and Consulting space

We are seeking a Quality Assurance Officer to join our clients team and ensure that our operations consistently meet the highest standards of compliance, accuracy, and performance.

As a Quality Assurance Officer, you will be responsible for the following:

  • Ensure that the organisation complies with all statutory, legal, and regulatory requirements.
  • Oversee internal quality management systems, policies, and procedures.
  • Conduct audits, inspections, and risk assessments to identify areas of improvement.
  • Monitor corrective and preventive actions, ensuring follow-ups and closure.
  • Manage quality records, documentation, and reporting in line with standards.
  • Assist with staff training and awareness initiatives to embed a culture of quality.
  • Liaise with regulatory bodies, certification authorities, and internal stakeholders.
  • Support continuous improvement projects within the organisation.

What Do You Need?:

  • Relevant qualification in Quality Assurance, Quality Management, or a related field.
  • Minimum 3–5 years proven experience in a quality-related role.
  • Strong knowledge of ISO standards, regulatory frameworks, and compliance requirements.
  • Experience in conducting audits, preparing reports, and implementing corrective actions.
  • Strong interpersonal skills, with the ability to engage at all levels of the organisation.
  • High attention to detail, analytical mindset, and excellent problem-solving skills.

APPLY NOW!

If you are interested in this opportunity, please apply directly. For more vacancies, please visit

If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.

For more information contact:

Talent Specialist in Finance and Supply Chain

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Quality Assurance and Supply Chain
  • Industries Manufacturing

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Quality Assurance Consultant

Sandton, Gauteng Level-Up

Posted 2 days ago

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Job Description

Key Responsibilities

  • Evaluate recorded calls and written correspondence to assess adherence to scripts, procedures, and compliance standards
  • Monitor claims and underwriting processes for quality and regulatory compliance
  • Identify and report gaps in service delivery, fraud risks, policy adherence, and regulatory non-compliance
  • Conduct regular internal audits and quality checks in line with FAIS, TCF, and POPIA legislation
  • Provide feedback and coaching to staff based on quality monitoring results
  • Compile and present monthly QA reports to management, highlighting trends, risks, and areas for improvement
  • Collaborate with Training, Legal, and Compliance teams to update SOPs and ensure alignment with industry best practices
  • Participate in root cause analysis for recurring quality or compliance issues
  • Assist in developing and maintaining a Quality Management System (QMS) aligned with ISO or local standards

Qualifications

  • Matric
  • National Diploma or Degree in Business Administration, Insurance, Quality Management, or a related field
  • FAIS Regulatory Exam (RE5)
  • Quality assurance or auditing certifications (beneficial)

Experience and Skills Required

  • Minimum of 1 year of experience in a quality assurance or compliance monitoring role within an insurance environment
  • Strong understanding of South African insurance regulations and policyholder protection rules
  • Experience in claims processing or customer service within the motor and/or home insurance sectors (preferred)
  • Excellent analytical and observational skills
  • Strong written and verbal communication and feedback skills
  • Proficient in MS Office, CRM systems, and QA tools
  • High attention to detail with a strong sense of ethics and confidentiality
  • Ability to work independently and collaboratively as part of a team
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