11 Payment Specialist jobs in South Africa

Senior Payment Specialist – Techno-Functional

We are looking for a highly skilled Senior Payment Specialist (Techno-Functional) to join our digital banking and payments team. This role is ideal for someone who can bridge the gap between business needs and technical execution – with strong domain expertise in payments and core banking, combined with hands-on technical capabilities.

Key Responsibilities

·    Lead the design, development, and integration of payment solutions across core banking systems and third-party platforms.

·    Conduct business requirement analysis, map current vs. target states, and define clear techno-functional documentation.

·    Collaborate with development teams on API and microservices architecture to ensure high performance, scalability, and compliance.

·    Oversee the implementation and configuration of SWIFT, ISO 20022, and other payment protocols.

·    Ensure adherence to country-specific regulations and compliance in all payment flows.

·    Act as a subject matter expert for functional queries while also providing technical direction on implementation and integration.

·    Drive continuous improvement in payment automation, STP rates, and system performance.

·    Support end-to-end testing, UAT, and deployment across all environments.

Must-Have Skills & Experience

·    Deep understanding of Core Banking fundamentals and architecture.

·    Expert knowledge of Payments domain, including:

o   SWIFT, ISO 20022, TCIB, and Cross-Border Payments

o   CMA regulations and country-specific compliance

o   Full payment lifecycle, STP/Non-STP flows, and various payment types

·    Strong hands-on experience with payment system integrations, particularly with SWIFT/ISO gateways.

·    High-level technical expertise in:

o   APIs and Microservices architecture

o   Java, SQL, Oracle/SQL Server

o   Unix/Linux scripting

·    Proven ability to understand customer business requirements, perform GAP analysis, and deliver clear techno-functional specifications.

·    Experience working in agile, cross-functional teams and managing complex deliverables.

Good-to-Have Skills

·    Functional knowledge of Treasury products such as:

o   Foreign Exchange (FX), Money Markets (MM), Fixed Income

·    Experience with real-time payment systems, compliance platforms, or digital banking transformations.

·    Familiarity with DevOps, CI/CD, or cloud-native deployments.

Ready to drive real impact in digital payments? We want to hear from you.

About Us:

Based in Cape Town, we're a bold, fast-paced team in the igaming space - creating digital experiences that are slick, smart and seriously fun. We're building a team that's as forward-thinking and ambitious as our goals. We value excellence, agility and ownership - and we're creating an environment where smart ideas thrive, great work is recognised and collaboration drives us forward.

Job Description:

We are seeking a skilled Payment Operations Specialist with deep technical expertise in the South African payments ecosystem to join our team. This role combines technical payment systems knowledge with operational excellence to drive deposit success rate optimization and strengthen payment service provider partnerships.

Responsibilities:

Payment Operations and Optimization

• Monitor, analyze, and optimize deposit success rates across all payment channels and methods.
• Identify payment failure patterns and implement systematic improvements to reduce decline rates.
• Work closely with the Cashier, Payment Provider and Finance Teams to deal with, investigate any missing payments, errors, bugs, etc., and ensure there is a resolution with each. Also work with all the CS teams to ensure there is proper communication around these areas.
• Conduct root cause analysis on payment issues and develop data-driven solutions.
• Manage payment flow configurations and routing strategies to maximize conversion rates.
• Oversee transaction monitoring, reconciliation processes, and dispute resolution workflows.
• Liaise with other teams and departments to resolve issues and to ensure quick First time resolution (FTR).

Technical Systems Management

• Maintain deep technical understanding of South African payment rails including EFT, RTC, PayShap, and emerging payment methods.
• Manage integrations with local payment service providers, banks, and fintech solutions.
• Configure and optimize payment gateways and API's.
• Troubleshoot technical payment issues and coordinate with development teams for system improvements.

Payment Service Provider Relations

• Maintain strategic relationships with partner suppliers and monitor range and effectiveness of services employed.
• Build and maintain strategic relationships with PSPs, acquirers, and payment partners.
• Negotiate commercial terms, SLAs, and technical specifications with payment providers.
• Evaluate new payment service providers and conduct technical due diligence.
• Coordinate payment provider implementations and system integrations.
• Monitor provider performance metrics and manage escalations.

Data Analysis and Reporting

• Effective use of data and reporting to identify and rectify any shortfall in the deposit success rates and / or batch processing results.
• Analyze payment data to identify trends, opportunities, and operational insights.
• Provide daily, weekly and periodical payments statistics reports to the business.
• Create detailed reports on success rates, failure reasons, and revenue impact.
• Present findings and recommendations to senior management and stakeholders.

Skills and Experience:

• Degree level or equivalent qualifications and/or experience.
• 3-5 years of experience in payment operations or financial technology.
• Understanding of payment processing flows, settlement processes, and reconciliation systems.
• Hands-on experience with payment gateway integrations, APIs, and technical implementations.
• Knowledge and experience of AML/KYC/SOF in the South African market.
• In-depth knowledge of South African payment landscape including major banks, payment schemes, and regulatory environment.
• Ability to work independently, proactively, and as part of a team in a fast-paced environment.

Benefits:

• Learning and Development: We support your professional growth by covering the cost of relevant upskilling opportunities.
• Competitive Salary: Market-related remuneration aligned to your experience and role.
• Performance Bonus: Incentivised bonus structure based on individual and company performance.
• Team Culture: A dynamic, collaborative environment that values innovation and ownership.

PURPOSE:

• The purpose of the role is to have a dedicated focus on support to internal management on all projects and administrative processes relating to non-debit order policies within 1Life Distribution

RESPONSIBILITIES:

• Be responsible to provide support to internal management on all projects, maintenance and analysis for all non-debit order collection methods. Have a full understanding of the collection and billing process with the ability to analyse and identify challenges impacting collections. The role will require engagements with relevant internal stakeholders to resolve or enhance collection and administrative processes

TECHNICAL COMPETENCES:

Computer skills (including Microsoft Office), Writing Skills, Data collection & analysis skills, Policy & Regulation, Attention to detail

ESSENTIAL EDUCATION

Grade 12/ SAQA Accredited Equivalent (Essential) ;

Excel certificate (Essential);

ADVANTAGEOUS EDUCATION: 

Required FAIS Accreditation (Advantageous);

Diploma or Degree (Advantageous)

Job summary

Entity:

Customers & Products

Job Family Group:

Research & Technology Group

Job Description:

In customers & products it all starts with the customer. Working in our team, you'll be focused on delivering the products and services our customers need. That's everything from lubricants, aviation and next-generation mobility – such as electric vehicle charging and fleet management services – through to our forecourt retail sites, taking in sales and marketing along the way. You'll be part of a highly connected, digitally focused, agile team that strives to be the very best partner for our customers.

About the role

You will work with the Hardware Planning and Performance Manager and your team of product Specialists to support the growth of the bp pulse charging network by providing a standardized and simple portfolio of safe, reliable and cost-effective hardware configurations that deliver a great customer experience

What you will deliver

Leading portfolio management for Payment Systems and Terminals (incl. techno-economic assessments), ensuring a standardized and simplified portfolio which delivers optimum TCO

Leading the life-cycle management for Payment Systems: Managing requirements; Managing Onboarding and Delivery; Managing maintenance and incident resolution; Managing decommissioning of hardware

Developing future Payment Systems strategy and roadmap, leveraging standardization and simplification to reduce TCO

Developing and maintaining a data-based cost-benefit analysis for Payment Systems from a global perspective

Maintaining strategic partnerships with key suppliers

Driving performance management of suppliers

Conducting market analysis (customer and technology trends, competitor and industry activities) to inform hardware strategy

Defining and tracking KPIs to measure success and cost-effectiveness and drive continuous improvement.

Working closely with other (Lead) Product Specialists to provide optimized hardware configurations to the business

What you will need to be successful

Knowledge and Experience:

Expert knowledge in Payment Systems, processes, and industry best practices

Experience in Portfolio Management

Experience in Cost-benefit analysis

Experience in product management for industrial goods

Experience in leading cross-functional teams

Knowledge in EV charging technologies and EV charging networks preferable

Education, Qualifications & Certifications:

Business, Economics, STEM degree, MBA or equivalent experience

Other:

Good communication and stakeholder management skills

Why join us?

At bp, we support our people to grow in a diverse and exciting environment. We believe that our team is strengthened by diversity.

There are many aspects of our employees' lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, excellent retirement benefits, among others

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Reinvent your career as you help our business meet the challenges of the future. Apply now

Travel Requirement

Up to 10% travel should be expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

Agility core practices, Analytical Thinking, Creating new methodologies, Experimental Design, Formulated product testing, Formulation Deployment, Formulation design, Intellectual Asset Management, Multi-physics modelling, Presenting, Product Development, Product Sustainability Performance Management, Raw materials knowledge, Research and development, Rheology, Safety management across the value chain, Science and Technology Leadership, Scientific publication, Technology Management Processes, Testing electric vehicle charging systems, Thought Leadership, Tribology, Vehicle propulsion technologies, Waterfall Model, Writing skills

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

1.  Lead Generation & Qualification

2.  Commercial Pitching & Conversion

3.  Onboarding Execution

Personal Attributes

About Ninety One:

Ninety One is South Africa's largest investment manager and the only one with a global presence. The firm has 22 offices across 15 countries on five continents and manages R3.4 trillion of assets on behalf of clients (as at 30 June 2025).

Established in Cape Town in 1991 as part of the Investec Group, Ninety One demerged and rebranded in 2020, becoming an independent firm dual-listed in London and Johannesburg.

Always an active manager, Ninety One today offers strategies across equities, fixed income, multi-asset and private markets to institutions, advisors and individual investors around the world.

About the team:

We are redefining how Private Credit operates combining institutional rigor with intelligent infrastructure to create a platform designed for scale, automation and transparency. As part of this shift, we are hiring a Transaction Management Analyst (Investment Monitoring) who will help rearchitect investment monitoring workflows to support the drive towards an AI-native, automation-enabled environment.

This is not a legacy middle-office role. Beyond core investment monitoring responsibilities like investment oversight and monitoring, you'll play an active role in redesigning key investment monitoring workflows to reduce manual inputs, embed automation and build more intelligent, forward-looking operational processes. In addition to investment oversight and monitoring, you will help build the foundation for intelligent client due diligence and reporting, ensuring investor deliverables that are timely, accurate and increasingly automated.

The Transaction Management Team is a dynamic global team embedded in Ninety One's global Private Markets platform with members in both London and Cape Town. The team focuses on the ongoing management/monitoring/reporting of our Private Market portfolios (like ). The Team works in close collaboration with various internal teams (Investment Management, Legal, ESG, Compliance, Fund Accounting and others). This is to ensure that all our Private Market investments across Africa, Latin America, Asia & Europe are appropriately managed/monitored. In addition, the team ensures that all reports and other contractual obligations owed to our clients (who are amongst the globe's top asset allocators and financial institutions) are professionally managed. Success in the role will involve executing on two key sets of related responsibilities with a primary focus on the investment monitoring elements.

In this role you will:

Investment Monitoring

• Act as contact point for all waivers, consents and amendments on relevant Private Market portfolio companies
• Liaise with legal and investment teams to ensure documentation, deal economics and cash movements are aligned
• Provide analysis of requests, synthesise relevant information and co-ordinate internal approvals/response to portfolio companies, keeping a record for audit/reporting purposes
• Monitor performance of portfolio companies against tracked covenants and obligations to provide financial/other information, flagging risks as appropriate
• Review key information provided by portfolio companies to assess any material change in circumstances
• Manage completion of conditions precedent in advance of disbursement of funds
• Coordinate end-to-end execution of private credit transactions, including pre-close tracking, funding logistics, settlement flow and post-close setup
• Ensure transaction milestones are visible, auditable and digitally captured for downstream workflows
• Establish and maintain AI-ready credit monitoring processes including structured tracking of covenants, reporting schedules and borrower obligations
• Build intelligent escalation paths for breaches, delays and data anomalies
• Assist in centralising structured data from counterparty reports, third-party systems, and internal trackers
• Source, aggregate and present relevant reportable information in format required by fund committees/boards, investors and management
• Collaborate with technology teams to automate recurring report generation and integrate live portfolio data
• Work with product and technology teams to rewire workflows reducing reliance on manual trackers and email chains
• Integrate intelligent tools (e.g. API-based feeds, workflow platforms, LLMs) into monitoring, notifications and lifecycle management
• Develop and maintain strong working relationships with the Investment, Legal, ESG, Compliance, Fund Accounting & other internal teams, facility agents and portfolio companies

Investment AML/KYC due diligence:

• Complete initial KYC due diligence on relevant Private Market portfolio companies (covers Infrastructure and Credit)
• Liaise with the Investment Team and portfolio companies/facility agents to understand the relevant corporate structure and retrieve outstanding documentation
• Manage all internal communication/coordination on KYC as well as quarterly external KYC reporting across Private Markets
• Responsible for annual KYC refreshes, PEP approval process and outgoing KYC requests across Private Markets
• Ensure funds are appropriately onboarded with facility agents in advance of investment

You should consider applying if you have:

• BCom LLB, CA (SA) or similar degree
• 2-3 years relevant work experience at a financial institution, bank, asset manager, development finance institution or professional services, law, accounting, consulting firm
• High accuracy in managing data flows and operational detail; fluency in Excel and modern data handling tools
• Mindset geared toward systems thinking, continuous improvement and spotting where automation should replace repetition
• Experience contributing to the design or rollout of operational tooling, dashboards, or automation layers
• Familiarity with AI tools or low-code/no-code automation frameworks

Some of the attributes we look for in a person:

• A client focused and collaborative approach
• Intellectual curiosity
• The ability to 'approach and own' and continuously look for opportunities to develop
• Driven by results

Job Description

To support in the execution of and management of financial transactions adhering to regulatory compliance and defined policies and procedures.

To play a crucial role in ensuring accurate deal booking and adherence to established processes within the organisation's Transaction Management function. Mitigate operational and reputational risk by validating the quality and accuracy of transaction data, ensuring alignment with regulatory requirements, and supporting effective risk management practices.

To collaborate with various stakeholders, including traders, risk management teams, and back-office processing functions, to uphold data integrity, streamline processes, and enhance the overall efficiency and accuracy of transaction management.

• Conduct detailed reviews of transaction data to identify discrepancies, verify completeness, and ensure data integrity within transaction systems, thus supporting reliable financial reporting.
• Engage in the due diligence process by compiling the necessary documentation and liaising with relevant advisors.
• Act as a key point of contact, addressing inquiries, providing updates, and ensuring a high level of service throughout the transaction process to maintain client satisfaction and trust.
• Monitor and ensure all transactions adhere to internal policies and external regulatory requirements, including KYC (Know Your Customer) and AML (Anti-Money Laundering) standards, to prevent legal and financial penalties.
• Assist in the execution of transactions, coordinating closing logistics, finalising documentation, and ensuring all procedural requirements are met for successful transaction completion.
• Validate that all transactions are booked accurately and in line with client instructions and regulatory requirements to minimise booking errors and reduce operational risk.
• Identify and flags any inconsistencies or irregularities in transaction data, escalating issues promptly to mitigate financial and reputational risk.
• Attend DCF's for all new deals and comment on Legal Agreements and ensure that the legal agreements can be operationalised.
• Engage with the Deal Team and the TM to ensure that deal intention is understood and that Transaction Management can provide the support required to implement the deal and conduct the ongoing maintenance required.
• Ensure processes are followed and backdate approval is required where necessary.
• Ensure New Deal implementation is approved according to Legals and the DCF.
• Reconcile transaction records across different systems to confirm data consistency and integrity across platforms.
• Participate in projects aimed at improving transaction management processes, focusing on automation, accuracy, and efficiency to enhance data quality standards.
• Communicate transaction data quality insights to internal stakeholders, including traders and risk managers, ensuring transparency and promoting proactive issue resolution.
• Develop and monitor key metrics for data quality within the transaction management function, ensuring consistent and quantifiable improvement.
• Identify and implement process improvements to enhance efficiency, accuracy, and client service in transaction management data quality, contributing to operational excellence.
• Track and report on transaction-related risks, collaborating with senior managers to develop and implement effective risk mitigation strategies.
• Collaborate with internal teams i.e., legal, compliance, credit, and operations to ensure cohesive and efficient transaction management.
• Engage in ongoing training and development activities to build expertise in transaction management
• Build and sustain collaborative working relationships with relevant peers and stakeholders to achieve productivity synergies.
• Participate in specialist communities of practice and contribute positively to own and organisational knowledge improvement.

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

01/10/25

All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

1.  Lead Generation & Qualification

2.  Commercial Pitching & Conversion

3.  Onboarding Execution

Personal Attributes

1.  Lead Generation & Qualification

2.  Commercial Pitching & Conversion

3.  Onboarding Execution

Personal Attributes