19 Patient Support jobs in South Africa

Posted Tuesday, August 5, 2025 at 7:00 AM

Under general supervision, the Medical Assistant is responsible for providing patient care services, determining medical conditions, and preparing patients for examination and treatment under the direction of the Provider.

Essential Functions and Responsibilities:

• Prepare patients for examination, records vital signs and history, and provides treatment as applicable
• Prepares exam/treatment rooms; select, setup, sterilize, and maintain medical supplies and equipment for procedures
• Prepare and administer injections, change dressings, and facilitate wound management under providers orders
• Collect blood, tissue, and other laboratory specimens through routine in-house testing procedures, and analyze and prepare for testing, log results, and perform lab call-backs
• Document basic patient care and procedures, utilizing appropriate forms and electronic medical records
• Schedule patients for tests, initial, and follow-up appointments if applicable in care setting
• Instructs patients and family regarding treatment and medication instructions
• Collaborate, take direction, and initiate actions that will allow the assumption of cross-functional team actions to ensure seamless patient care
• Perform opening/closing clinic duties and patient call backs
• Perform other duties as assigned

Requirements and Qualifications:

• Education: High school graduate or equivalent is required.
  
• Certificate/License: Current Certification as a Medical Assistant through one of the following programs is preferred (RMA, AAMA, NCCT, CMAC, AMCA). Current BLS certification is required.
  
• Experience: A minimum of one (1) year of relevant experience is preferred
  
  

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Medical Assistant, Endocrinology, 40 Hours, Days page is loadedMedical Assistant, Endocrinology, 40 Hours, Days Apply remote type On-site (100% Onsite) locations Worcester, MA University Campus time type Full time posted on Posted 3 Days Ago job requisition id R25104543

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account .

Exemption Status:

Non-Exempt

Schedule Details:

Monday through Friday

Scheduled Hours:

9a-5:30p

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

10020 - 4082 Endocrinology Clinic

Union:

SHARE (State Healthcare and Research Employees)

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

This position may have a Sign-On Bonus for New Hires. Please discuss with the recruiter.

Major Responsibilities:

• Provides patient care including escorts patient to examination rooms, takes and records vital signs, collects and documents patient health status, history, and documents and monitors patient progress following standard procedures. Assists physician and others in clinical procedures as required or directed.
• As an integral member of the patient care team, serves both internal and external customers including patients, nurses, physicians and other colleagues who support the delivery of care and services.
• Provides clear, timely communication to the appropriate licensed clinician regarding observations and changes seen in patient.
• Assists in moving, lifting, positioning and transporting patients by utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient. Utilizes proper safety techniques and body mechanic in all work-related activities.
• Performs EKG’s, phlebotomy, performs Point of Care (POC) tests, according to hospital standards. Collects, labels and prepares specimens for transport to lab. Performs selected unit specific procedures such as checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.
• Sets up/prepares rooms based on patient care requirements. Assists appropriate licensed clinician in performing routine physical examinations by preparing patient equipment and supplies. May assist physician, nurse or others with clinical procedures such as, but not limited to lumbar puncture, pelvic examinations, and/or dressing changes. Assists in the setup, maintenance, disassembly and cleaning of patient equipment.
• Cleans, sterilizes and repackages instruments and scopes as assigned. Has required skills to operate the sterilization/cleaning systems as necessary.

Position Qualifications:

License/Certification/Education:

Required:

• High school diploma or equivalent.
• Medical Assistant credential approved by the Department of Health (ARMA, NHA, etc.)

If not available upon hire/transfer, a Medical Assistant credential must be obtained within 1 year from date of hire/transfer. If credentialing is not obtained within 1 year of hire/transfer, the employee will be terminated, or employee may apply for another position for which they meet the minimum qualifications. The Senior Vice President of Ambulatory Operations may grant an extended grace period for employees with extenuating circumstances, as appropriate.

• This Medical Assistant credential must be maintained.
• Current Basic Life Support or Heart Saver certification from the American Heart Association.

Experience/Skills:

Required:

• Knowledge of office and laboratory procedures.
• Must be able to read, write, and communicate in English in a clear and concise manner.
• Must utilize proper safety techniques and body mechanics in all work-related activities.
• Must have strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the clinic and provide exceptional service to patients.
• Must have proven problem-solving abilities for routine situations and request assistance from identified resources when needed.
• Must be able to remain calm when under stress or in emergency situations.
• Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.

Preferred:

• Minimum of three years of relevant experience.
• Medical terminology and computer skills.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at We will make every effort to respond to your request for disability assistance as soon as possible.

Similar Jobs (5) Medical Assistant, Ambulatory Float Pool - 40 hours, Days remote type On-site (100% Onsite) locations Worcester, MA University Campus time type Full time posted on Posted 30+ Days AgoCardiac Technician, EKG, 40 Hours, Days remote type On-site (100% Onsite) locations 2 Locations time type Full time posted on Posted 23 Days AgoMedical Assistant, Ambulatory Float Pool - 40 hours, Days remote type On-site (100% Onsite) locations Worcester, MA University Campus time type Full time posted on Posted 30+ Days Ago

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Medical Assistant, Primary Care Clinic, 20hr days

Medical Assistant, Primary Care Clinic, 20hr days

Apply remote type On-site (100% Onsite) locations Worcester, MA University Campus time type Part time posted on Posted 2 Days Ago job requisition id R25103213

Exemption Status: Non-Exempt

Schedule Details: Monday through Friday

Scheduled Hours: Flex

Shift: 1 - Day Shift, 10 Hours (United States of America)

Hours: 20

Cost Center: 10020 - 4100 Primary Care Clinic

Union: SHARE (State Healthcare and Research Employees)

This position may have a signing bonus available; a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Under the direction of the appropriate licensed clinician, the Medical Assistant II (MA II) provides clinical care and performs clerical duties to support office/clinic functions. Will receive workplace education and training to assist providers and the healthcare team in the care of patients.

I. Major Responsibilities:

1. Escorts patients to examination rooms, takes and records vital signs such as blood pressures, temperatures, height, weight, etc. Collects and documents patient health status, history, and monitors patient progress following standard procedures.
2. Performs EKGs, phlebotomy, Point of Care (POC) tests according to clinic/office standards.
3. May prepare, document, and administer non-intravenous injections as directed or required by office/clinic, within scope of practice.
4. Assists in performing routine physical examinations or clinical procedures.
5. Reviews laboratory results and ensures abnormal results are immediately brought to the attention of the physicians and others, as appropriate.

II. Position Qualifications:

License/Certification/Education:

Required:

1. High School Diploma or equivalent.
2. Current Basic Life Support (BLS) or Heart Saver (HS) certification from the American Heart Association. If not available upon hire, a BLS/HS must be obtained within 3 months from date of hire. If certification is not obtained within 3 months of hire, the employee may be terminated or may apply for another position for which they meet the minimum qualifications.
3. Medical Assistant credential, approved by the Massachusetts Department of Health (ARMA, NHA, etc.).

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at We will make every effort to respond to your request for disability assistance as soon as possible.

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Clinic Medical Assistant Women's Health Full Time

Join Valley View Hospital as a Clinic Medical Assistant Women's Health Full Time and enjoy the Colorado mountains! Live and work in a beautiful setting with a supportive team.

Benefits include: $1,000 sign-on bonus (eligibility may vary), employee referral bonuses, comprehensive health coverage, retirement plans, tuition assistance, and more.

Job Details

We are seeking a PCT/CNA/MA to join our busy OB-GYN clinic. The role promotes teamwork and features a day shift with rotating weekends. Bilingual applicants are strongly preferred.

Responsibilities

• Perform clinical duties under licensed healthcare providers or registered nurse delegation.
• Assist with patient assessments, rooming, procedures, treatments, and administrative tasks.
• Follow clinic standards of care and policies.

Qualifications

• High School diploma or equivalent.
• CNA registered with DORA, CMA or RMA certification.
• Current BLS certification preferred or obtained within 3 months.

Skills & Experience

• Phlebotomy, laboratory, or X-ray experience preferred.
• Recent healthcare experience preferred.

Salary & Benefits

Hourly range varies by role: $9.00 to 30.02. Eligible for a 1,000 sign-on bonus after six months of full-time work.

• Comprehensive benefits including medical, dental, vision, life insurance, FSA, PTO, tuition assistance, retirement plans, employee assistance, and discounts.

Additional Information

This position remains open for at least three days or until a top candidate is selected. Valley View is a nonprofit health system committed to community healthcare in Colorado.

Employment Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Healthcare Provider

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Posting Details

Work experience or education that is NOT included on the application will NOT be considered when screening your application. Please include ALL work experience and education on the application to ensure that you receive the appropriate credit toward qualification for this position.

Request to Recruit

Working Title Medical Office Assistant

Location Hickory Campus/ Student Health Service

Position Number N32400

Department Health Services - 32000

Position Summary Information

Minimum Qualifications

High School Graduate with certification or license for the position.

License/Certification Required

MOA , MA, LPN , RN

Essential Job Functions

The Appalachian State University Student Health Service Hickory Campus exists to provide for the health care needs of the students. Duties can change based on organizational needs.The MOA is responsible for assisting the patients through the process from check in to follow up appointments and for assisting the provider at the Student Health Services. The MOA is to work with professional and support staff to ensure a safe and disease free/controlled workplace. To provide safe, efficient, and therapeutically effective care for the patient. Organize and maintain the Student Health Services facility in a clean and sanitary condition.

Preferred Qualifications

High School Graduate/ College Graduate with certification or license for the position.

Work Schedule/Hours

Hours and times may vary depending on the position. May include some evenings and weekends.

07:30 am-4:30pm

Number of Hours Per Week 24 hours or less

Number of Months Per Year 11

Mandatory Staff Yes

Physical Demands of Position

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Hiring Range Compensation will be based on the position and qualifications

Pay will be commensurate with applicant competencies, budget, equity and market considerations.

Posting Details Information

Posting Date 07/21/2023

Closing Date

Open Until Filled Yes

Applicant Pool Preference External (Post on the Web)

Special Instructions to Applicants

Quick Link Number 201500822P #J-18808-Ljbffr

Medical Office Assistant

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

To apply for the position, please click the Apply for this Job link/button. If you would like to bookmark this position for later review, click on the Bookmark this Posting link. If you would like to print a copy of this position for your records, click on the Print Preview link.

Posting Details

Work experience or education that is NOT included on the application will NOT be considered when screening your application. Please include ALL work experience and education on the application to ensure that you receive the appropriate credit toward qualification for this position.

Request to Recruit

Working Title: Medical Office Assistant

Location: Hickory Campus/ Student Health Service

Position Number: N32400

Department: Health Services - 32000

Position Summary Information Minimum Qualifications

High School Graduate with certification or license for the position.

License/Certification Required

MOA, MA, LPN, RN

Essential Job Functions

The Appalachian State University Student Health Service Hickory Campus exists to provide for the health care needs of the students. Duties can change based on organizational needs. The MOA is responsible for assisting the patients through the process from check in to follow up appointments and for assisting the provider at the Student Health Services. The MOA is to work with professional and support staff to ensure a safe and disease free/controlled workplace. To provide safe, efficient, and therapeutically effective care for the patient. Organize and maintain the Student Health Services facility in a clean and sanitary condition.

Preferred Qualifications

High School Graduate/ College Graduate with certification or license for the position.

Work Schedule/Hours

Hours and times may vary depending on the position. May include some evenings and weekends.
07:30 am-4:30pm

Number of Hours Per Week

24 hours or less

Number of Months Per Year

11

Mandatory Staff

Yes

Physical Demands of Position

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Hiring Range

Compensation will be based on the position and qualifications. Pay will be commensurate with applicant competencies, budget, equity and market considerations.

Posting Details Information

Posting Date: 07/21/2023

Closing Date: Open Until Filled

Applicant Pool Preference: External (Post on the Web)

Special Instructions to Applicants

Quick Link:

Posting Number: 201500822P

Supplemental Questions

Required fields are indicated with an asterisk (*).

• Is any Agency currently holding your Certification?
  • Yes
  • No
• Do you have medical office experience?
  • Yes
  • No
• Are you willing to work on the weekend?
  • Yes
  • No

Applicant Documents

Required Documents:

• Resume
• Cover Letter / Letter of Interest

Optional Documents:

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Faircape Health is a leading world-class private healthcare provider in the Western Cape, delivering expert care across more than 300 beds within our premium Faircape Life retirement villages and our renowned Health Rehabilitation Centre at Tokai Estate.

What sets us apart is our dedicated Multidisciplinary Team (MDT) of leading healthcare professionals. Working collaboratively, our MDT ensures each patient receives personalised, holistic care tailored to their unique recovery journey — bridging the gap between hospital and home.

We are seeking a Medical Liaison Assistant to ensure seamless admissions, accurate medical aid authorisations, and professional liaison between patients, families, doctors, and medical schemes. In this pivotal role, you will coordinate the complete patient pathway — from referral to discharge — ensuring efficient processes, meticulous record-keeping, and clear communication across all stakeholders.

Key Responsibilities

Authorisations & Referrals

• Receive and process sub-acute referrals.
• Obtain, track, and follow up on medical aid authorisations.
• Record all referrals, authorisations, and outcomes on the Tokai Administration Sheet.
• Notify relevant managers and referring doctors of declined authorisations.
• Send acknowledgment and “thank you” communications to referring doctors.

Admissions & Financial Arrangements

• Coordinate patient admissions with the Assessment Manager.
• Ensure all admission contracts are signed.
• Put payment plans in place for medication, consumables, and private wards before admission.
• Secure proof of deposits and payment details prior to admission.
• Communicate any medical aid exclusions, co-payments, or benefit limits to relevant parties.

Length of Stay & Risk Management

• Monitor length-of-stay expiry dates and request extensions from medical aids at least three working days in advance.
• Provide necessary reports and updates to medical aids.
• Advise the MDT of potential financial risks.
• Update administration systems and store all approvals appropriately.

Support for Doctors & Allied Practices

• Assist with medical aid claims and authorisations for doctors, physiotherapists, dietitians, and occupational therapists.
• Ensure correct coding, member details, and authorisation numbers are in place.
• Maintain ethical and accurate ICD-10 coding for all admissions.

Admission, Discharge & Billing

• Complete and verify all admission and discharge documentation.
• Allocate beds and assign patients to doctor teams.
• Create patient files and MDT links before admission.
• On discharge, notify medical aids, process refunds, and bill stays
• Ensure no unbilled items remain for discharged patients.

Communication & Administration

• Answer and route incoming calls promptly and professionally.
• Respond to medical aid correspondence and escalate cases when required.
• Keep documentation up to date with no backlog at day’s end.
• Build and maintain strong relationships with case managers, hospitals, and medical aids.

Requirements

Experience and Knowledge

• Previous experience in a healthcare administrative or liaison role advantageous.
• Knowledge of medical aid processes, ICD coding, and authorisation requirements is advantageous.

Skills and Attributes

• Detail-focused — able to work with precision in documentation and data entry.
• Organised & methodical — skilled in managing multiple cases, deadlines, and follow-ups.
• Professional communicator — clear, empathetic, and confident in speaking with patients, families, and medical professionals.
• Problem-solver — able to anticipate challenges and resolve issues quickly.
• Team player — collaborates effectively across departments to achieve patient-centred outcomes.
• Confidential & ethical — maintains discretion with sensitive medical and financial information.

Specific Requirements:

• Clear health record
• Clear criminal record
• Clear credit record
• Written references

Faircape offers above-market salary , dependent on experience, qualifications, skills and attributes.

Working hours are from Monday to Friday, 07h00 - 17h00

If you are detail-oriented, proactive, and passionate about patient care and healthcare administration, we would love to hear from you.

To see more about Faircape and what we have to offer go and look at our informative website - Tokai Estate Healthcare Website

Should you not receive a response within 2 weeks of applying, please consider your application unsuccessful.

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Faircape Health is a leading world-class private healthcare provider in the Western Cape, delivering expert care across more than 300 beds within our premium Faircape Life retirement villages and our renowned Health Rehabilitation Centre at Tokai Estate. What sets us apart is our dedicated Multidisciplinary Team (MDT) of leading healthcare professionals. Working collaboratively, our MDT ensures each patient receives personalised, holistic care tailored to their unique recovery journey bridging the gap between hospital and home. We are seeking a Medical Liaison Assistant to ensure seamless admissions, accurate medical aid authorisations, and professional liaison between patients, families, doctors, and medical schemes. In this pivotal role, you will coordinate the complete patient pathway from referral to discharge ensuring efficient processes, meticulous record-keeping, and clear communication across all stakeholders. Key Responsibilities Authorisations & Referrals Receive and process sub-acute referrals. Obtain, track, and follow up on medical aid authorisations. Record all referrals, authorisations, and outcomes on the Tokai Administration Sheet. Notify relevant managers and referring doctors of declined authorisations. Send acknowledgment and thank you communications to referring doctors. Admissions & Financial Arrangements Coordinate patient admissions with the Assessment Manager. Ensure all admission contracts are signed. Put payment plans in place for medication, consumables, and private wards before admission. Secure proof of deposits and payment details prior to admission. Communicate any medical aid exclusions, co-payments, or benefit limits to relevant parties. Length of Stay & Risk Management Monitor length-of-stay expiry dates and request extensions from medical aids at least three working days in advance. Provide necessary reports and updates to medical aids. Advise the MDT of potential financial risks. Update administration systems and store all approvals appropriately. Support for Doctors & Allied Practices Assist with medical aid claims and authorisations for doctors, physiotherapists, dietitians, and occupational therapists. Ensure correct coding, member details, and authorisation numbers are in place. Maintain ethical and accurate ICD-10 coding for all admissions. Admission, Discharge & Billing Complete and verify all admission and discharge documentation. Allocate beds and assign patients to doctor teams. Create patient files and MDT links before admission. On discharge, notify medical aids, process refunds, and bill stays Ensure no unbilled items remain for discharged patients. Communication & Administration Answer and route incoming calls promptly and professionally. Respond to medical aid correspondence and escalate cases when required. Keep documentation up to date with no backlog at days end. Build and maintain strong relationships with case managers, hospitals, and medical aids. Requirements Experience and Knowledge Previous experience in a healthcare administrative or liaison role advantageous. Knowledge of medical aid processes, ICD coding, and authorisation requirements is advantageous. Skills and Attributes Detail-focused able to work with precision in documentation and data entry. Organised & methodical skilled in managing multiple cases, deadlines, and follow-ups. Professional communicator clear, empathetic, and confident in speaking with patients, families, and medical professionals. Problem-solver able to anticipate challenges and resolve issues quickly. Team player collaborates effectively across departments to achieve patient-centred outcomes. Confidential & ethical maintains discretion with sensitive medical and financial information. Specific Requirements: Clear health record Clear criminal record Clear credit record Written references Faircape offers above-market salary , dependent on experience, qualifications, skills and attributes. Working hours are from Monday to Friday, 07h00 - 17h00 If you are detail-oriented, proactive, and passionate about patient care and healthcare administration, we would love to hear from you. To see more about Faircape and what we have to offer go and look at our informative website - Tokai Estate Healthcare Website Should you not receive a response within 2 weeks of applying, please consider your application unsuccessful.

Current job opportunities are posted here as they become available.

Medical Assistant - Per Diem, Valhalla & West Harrison, NY Infusion Medical Assistant / Administrative Assistant Valhalla and West Harrison, NY

This position is per diem to assist with providing coverage at both the Valhalla and West Harrison, NY locations. Various shift availability Monday-Sunday 8:00 am-6:00 pm.

Per diem team members may work up to 20 hours a week and must work a minimum of 1 shift each month.

At Vivo Infusion, our Medical Assistant/Admin Assistants play a crucial role within the infusion center as part of a collaborative medical team. The individual in this role will be responsible for welcoming patients, assisting medical staff, and delivering safe, compassionate care in accordance with all external and internal guidelines and regulations.

The ideal applicant will be a Certified Medical Assistant with prior administrative and scheduling experience, strong initiative, and exceptional communication skills. The per diem role provides flexibility and the opportunity to work with multiple well-established and highly knowledgeable teams!

If you're a compassionate medical professional with a passion for patient care looking for a flexible opportunity to grow your skills and experience, we would love to hear from you!

Compensation: $23.00 - $25.00/hour Benefits Offered: 401K with Match up to 4% Employee Referral Bonus - Uncapped bonus potential Employment Type & Schedule, FLSA Status: Per Diem - May work up to 20 hours/week, with a minimum of 1 shift each month to remain an active team member. Non-Exempt Reports to: Clinical Operations Manager Location(s): West Harrison: 2 Westchester Park DR, STE 101A, Harrison, NY 10604 Primary responsibilities:

• Performs a variety of patient care activities rendering quality patients in accordance with standards of practice.
• Room clinic patients in person or virtually and update patient chart with the required information
• Communicate pertinent patient data to providers and nurses to ensure quality and continuity of patient care
• Provide administrative and front-end support: Greet patients, assist with scheduling, manage phone calls (incoming and outgoing), and process payments.
• Oversees and ensures efficient turnover of exam rooms
• Assist provider in the exam room as requested
• Collect, prepare, and submit ordered patient lab specimens as directed.
• Assist the Patient Services team as needed to obtain prior authorizations for prescribed treatments and documents.
• Triage patient phone calls and messages and document them appropriately
• Disinfect and stock the exam rooms.
• Assist in obtaining records required for the patient’s chart
• Demonstrate effective communication skills, reporting patient issues as needed throughout the treatment day.
• Follow company policies and CDC guidelines for infection control.

Secondary responsibilities:

• Assist with proper handling and storage of hazardous materials.
• Maintain confidentiality of all company and patient records. Adhere to HIPPA.
• Communicates schedule changes to the team and assists with rescheduling patients.
• Manages incoming mail and deliveries.

Qualifications:

Education and Experience

• High school graduate or equivalent, required.
• Medical Assistant Certification, strongly preferred
• CPR/BLS, required.
• 1 year of experience working within a clinical environment, required.
• 1 year in an administrative, patient-facing, or customer service role, required.
• Phlebotomy and lab processing skills, preferred.

Skills

• Self-motivated with the ability to work independently as needed.
• Must possess outstanding communication and interpersonal skills with ability to communicate professionally and effectively with other staff members, patients and physicians.
• Intermediate computer literacy will be needed in this position. Working knowledge should include Microsoft Office tools, office equipment, and experience utilizing EMR or CSM systems.
• Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.

This position will provide coverage for (2) Vivo locations.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee is regularly exposed to work near moving mechanical parts (medical equipment and machinery). The employees may be exposed to fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually moderate.

Specific vision abilities required by this job include close vision, color differentiation, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is required to stand; walk and talk, hear and smell.

Requires excellent visual acuity and manual dexterity. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. He/she is frequently required to sit; stoop, kneel, bend, crouch, or crawl.

The employee may be required to use safety equipment, PPE (personal protective equipment) that may include but not be limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.

Vivo Infusion is an Equal Opportunity Employer.

RECRUITMENT PRIVACY STATEMENT | Notice to All Applicants:

Applicants will never be asked to provide personal identification information (e.g., SSN, Driver’s License, Passport) or financial information (e.g., Banking Information) during the application and Interviewing process.

We may request:

• Contact details such as name, address, email address, and phone number.
• Employment history including previous employers and job titles/positions.
• Background information including academic/professional qualifications, job qualifications, education, certifications or licenses, details included in your CV/resume, transcripts, and employment references.
• Nominated references including their name, contact details, employer, and job role.
• Proof of your eligibility to work in the US.
• Desired salary.

If you have any questions or concerns about this Recruitment Privacy Statement or how we handle your personal data, please contact us at or emailing .

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