What Jobs are available for Medical Assistant in South Africa?

About Janie:

Janie is a back office workflow provider that offers medical billing, insurance coordination, and scheduling services to medical groups and practices across the United States. We serve a wide range of medical specialties.

We are seeking talented individuals who are passionate about patient care and making a meaningful impact on people's lives. Our mission is to recruit and train exceptional individuals worldwide to support US medical patients.

About the Position:

This is your opportunity to transition into the healthcare freelancing world Collaborate with onsite medical staff to manage patient scheduling, confirm appointments, and liaise with insurance providers, all while ensuring an excellent patient experience. We offer competitive pay, RAISES, PTO, incentives, health allowances, and more. Don't miss out on this chance to make a difference in healthcare

Primary Responsibilities:

• Answer phone calls and address patient inquiries
• Schedule and confirm appointments
• Pre-screen calls (triage) and direct patients accordingly
• Work with insurance and medical records
• Assist with various administrative tasks as needed

Requirements:

• Fluent in English
• Great personality
• Customer service mindset
• Experience in Healthcare (US)

Division: 3300

Reference No: 6070

Location:

Johannesburg, Gauteng, ZA

Employment Type: Fixed Term Contract

Disability (EE targeted role): No

T.A.S.K Grade: 06

Job Posting Salary: R244,732.00

Job Posting End Date: 24 Oct 2025

The Road Accident Fund's mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.
NB: This is a Three (3) Years Fixed-Term Contract position
Purpose of the Job:
The Administrative Assistant is responsible for providing administrative day-to-day support to the Medical Management Department.

Key Performance Areas
Compliance Administration

• Maintain up-to-date written documentation related to the departments business activities.
• Ensure compliance to the policies and process standards.
• Keep abreast of internal standards and business goals to ensure adherence to sound internal control.

Office Coordination

• Assist in making follow-ups on outstanding matters.
• Ensure all requests are handled and responded to within set timelines.
• Assist in ensuring the availability of stationery within the department.
• Validate and verify information and documents submitted for accurate capturing and further handling.
• Ensure the systems/registers used are kept up to date.
• Check for duplicate documents, requests and queries and report on them.
• Allocate reference numbers and accurately capture related documents on different systems.
• Allocation of matters to responsible team members.
• Draft and send out letters to all stakeholders as required.

Meeting Support

• Arranging meetings on behalf of the department.
• Assist with taking and distributing minutes in accordance to set governance standards.
• Create and maintain a register to track matters outstanding.
• Maintain a follow-up plan on meeting resolutions and matters outstanding.
• Ensure confirmation of meetings and management of team diaries.
• Schedule appointments with internal and external stakeholders as and when required.

Document and Records Management

• Administer the records management and filling processes in line with the RAF filling plan
• Ensure that the filing system is always up-to-date and functional.
• Retrieval of information at all times as requested in the office.
• Ensure confidentiality of all documents under control and that documentation reaches the intended recipients.
• Acknowledge the receipt of documentation, apply a file number allocation, record data onto the computer system and file appropriately.

Qualifications

• Matric or Grade 12 certificate.

Experience

• Relevant 1 years' experience in Administrative or similar environment.

Competencies

• Behavioural

• Planning, Organising and Coordinating

• Personal Mastery
• Emotional wisdom and Decision Making
• Ethics and Values

• Client Service Orientation

• Technical

• Computer literacy in MS Word, Excel, PowerPoint.

• Excellent planning and organisational skills.
• Good administrative skills.
• Ability to access required information.
• Writing skills.
• Basic understanding of SCM processes.
• Basic financial acumen.

NB: "RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs."
The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.
Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful
Security Vetting shall be conducted on all prospective employees
It is the applicants' responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Company Description

Momentum is a trusted financial services company that forms part of Momentum Group Limited. Our belief is that with the right #AdviceForSuccess, small steps can turn into giant achievements. We provide tailored solutions and advice to accelerate your journey to success. Momentum is committed to helping clients achieve their financial goals with innovative and personalized financial solutions. You would be working directly for a MFP financial planner.

Role Description

This is a full-time on-site role for a Broker Assistant that specialized in Medical Aid and Short Term Insurance. Offices are located in Randburg Johannesburg The Administrative Personal Assistant will be responsible for supporting executives with daily running of the office, administrative tasks, managing schedules, organizing meetings, coordinating communications, and handling client queries. The role requires strong interpersonal and communication skills to effectively liaise with clients.

Qualifications

• Claims and Underwriting, Executive Administrative Assistance, and Administrative Assistance skills
• Strong Interpersonal Skills and Communication skills. Bilingual: English, Afrikaans required.
• Excellent organizational and time management skills
• Excellent telephone etiquette and ability to work under pressure
• Ability to handle confidential information with discretion
• Proficiency in office software and tools (e.g., MS Word, Excel and MS Office Suite)
• Previous experience in a similar role and Momentum Product& systems knowledge a plus
• High school diploma or equivalent; additional qualifications are a plus
• Own transport and License

Medical Relations and Communications Assistant
Location:
SA

Who We Are
At L'Oréal, we believe that our people are our greatest asset. We foster a culture of learning, growth, and innovation, empowering our teams to reach their full potential and drive our business forward. As a global leader in beauty, we are committed to attracting, developing, and retaining top talent who share our passion for excellence.

This role is designed to provide pivotal support to the entire Medical Department, playing a crucial part in the successful execution of LDB's medical strategy and enhancing engagement with healthcare professionals (HCPs) across all relevant therapeutic areas. The Medical Relations and Communications Assistant will contribute significantly to both the scientific visibility and strategic objectives of L'Oréal's Dermatological Beauty brands.

• Position Overview

The Medical Relations and Communications Assistant supports the entire Medical Department in all facets of medical relations, communications, and strategic implementation within the Dermatological Beauty division. This dynamic role requires a blend of scientific acumen, strong organizational skills, and excellent interpersonal abilities to foster relationships with healthcare professionals and ensure operational efficiency within the department.

• Key Responsibilities

The responsibilities for this role can be categorized into three main pillars:

• Strategic and Operational Support to the Medical Department:
• Strategy Implementation: Actively assist in the development, implementation, and ongoing operational monitoring of the medical strategy, ensuring alignment with global and national objectives for the entire department.
• Administrative Management: Provide extensive administrative support to the Medical Department leadership and team members, including but not limited to calendar management, travel arrangements, expense reporting, and preparing detailed agendas and minutes for meetings.
• Presentation & Documentation: Prepare compelling presentations, reports, and other necessary documentation for internal and external stakeholders, ensuring accuracy and professional presentation. This includes scientific communications, internal updates, and training materials.
• Team Coordination: Facilitate effective communication and coordination within the Medical Department, supporting medical teams in their daily activities, project execution, and cross-functional collaboration.
• Market Intelligence: Conduct research and gather competitive intelligence to identify market trends, competitor activities, and new opportunities relevant to the medical field, sharing actionable insights with the department.
• Project Participation: Actively participate in prospective task forces and contribute to "must-have" projects for the brand, as defined by the country's strategic priorities within the medical function.
• Healthcare Professional (HCP) Engagement & Communication:
• Network Building: Support the Medical Department in establishing, nurturing, and expanding a strong network of key healthcare professionals (KOLs and prescribers), including dermatologists, pediatricians, general practitioners, and pharmacists.
• Product Expertise: Assist in educating HCPs on L'Oréal's dermo-cosmetic products, articulating their unique selling propositions, scientific formulations, key ingredients, rigorous efficacy tests, and precise usage instructions through various communication channels.
• Scientific Dissemination: Ensure timely and accurate dissemination of scientific and technical documentation to HCPs, serving as a reliable point of contact for product-related inquiries and managing communication flows.
• Event Representation: Support the Medical Department in representing the brand at professional medical events, conferences, workshops, and webinars, facilitating engagements and reinforcing brand presence and scientific credibility. This includes logistical support and content preparation.
• Content Development: Contribute to the development and review of medical communication materials, including scientific abstracts, publications, educational modules, and digital content for HCPs.
• Data Analysis & Reporting for the Medical Department:
• Performance Monitoring: Assist in closely monitoring and analyzing the effectiveness of medical initiatives, including engagement metrics, scientific dissemination reach, and key performance indicators (KPIs), to identify strengths, weaknesses, and opportunities for the department.
• Competitor Analysis: Systematically monitor and analyze competitor activities, product launches, and strategies within the medical and scientific landscape to help differentiate L'Oréal's offerings and maintain a competitive edge.
• Database Management: Maintain and update comprehensive medical databases of Key Opinion Leaders (KOLs), HCP interactions, and scientific resources, ensuring data accuracy and accessibility for the entire department.
• Reporting: Prepare regular reports on medical activities, communication metrics, and market insights for the Medical Department leadership and relevant internal stakeholders.
• Cross-functional Collaboration: Collaborate with other internal departments (e.g., Marketing, Regulatory, Sales) to ensure alignment and synergy in medical communications and engagement strategies.
• Required Qualifications and Skills
• Education & Experience:
• Academic Background: A Bachelor of Science (BSc) degree or diploma in a relevant medical or biological science field is highly preferred (e.g., Pharmaceutical Technology, Microbiology, Pharmacy, Nursing, Medical Laboratory Science, Biochemistry, Nutrition, Life Sciences).
• Professional Experience: Proven work experience (typically 2-4 years) in medical or pharmaceutical sales, particularly within the dermo-cosmetics industry, is highly desirable. Experience in a similar support role with a demonstrable track record of success is a significant advantage.
• Technical Skills:
• Scientific Acumen: Strong scientific and medical knowledge, especially pertaining to skin physio-pathology, relevant treatments, and the broader medical and pharmaceutical environment.
• Software Proficiency: Advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) is essential for effective communication, data analysis, and presentation creation.
• CRM Systems: Familiarity with CRM (Customer Relationship Management) systems for managing HCP interactions, creating and updating records, and tracking activities is valuable.
• Soft Skills & Competencies:
• Communication Excellence: Exceptional written and oral communication skills, with the ability to articulate complex scientific information clearly and persuasively to diverse audiences (HCPs, internal teams). Bilingualism (e.g., French and English) may be a requirement depending on the region.
• Analytical & Problem-Solving: Strong analytical abilities to interpret market data, KPIs, and competitive intelligence, coupled with robust problem-solving and decision-making capabilities.
• Organizational & Detail-Oriented: Superior organizational skills, meticulous attention to detail, and the capacity to manage multiple priorities and deadlines effectively, often working independently.
• Interpersonal & Collaborative: Highly developed interpersonal skills with a proven ability to build and maintain strong professional relationships. A collaborative team spirit and the ability to work effectively within a cross-functional team are paramount.
• Proactive & Entrepreneurial: A proactive and entrepreneurial approach to managing tasks and contributing to territory success, demonstrating strong self-motivation and a results-orientation.
• Adaptability: High degree of flexibility and adaptability to thrive in a fast-paced, evolving environment, and comfortable with ambiguity.
• Sales & Negotiation Aptitude: While primarily a support role, an understanding of sales principles and a natural aptitude for persuasion and negotiation, particularly within a medical context, are beneficial.

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital status, medical condition or disability. We adhere to all local Labour Relations legislation.

Closing Date: 31 October 2025

Are you confident, energetic, and passionate about connecting with people? Here's your chance to shine with one of South Africa's fastest-growing medical retail groups With over 25 branches nationwide and new stores opening regularly, we're expanding our dynamic sales team.

We're on the lookout for driven, customer-focused individuals who thrive in a fast-paced environment. This role is ideal for someone who enjoys face-to-face interaction, hitting targets, and making a difference through excellent service and professionalism.

Experience:

• Minimum of 2 years' experience in a sales or customer-facing role such as retail, call centre, cold calling, or insurance.
• Experience in a target-driven environment is a strong advantage.

Skills & Abilities:

• Confident communicator — fluent in English and Afrikaans (spoken, read, and written).
• Computer literate with strong organisational and interpersonal skills.
• Professional appearance and a friendly, outgoing personality.

Transport:

• A valid driver's licence and/or own vehicle are advantageous.

Responsibilities

• Represent the brand at in-store promotional stands and provide exceptional customer service.
• Engage with clients, identify their needs, and promote suitable medical products.
• Reach and exceed sales targets, contributing directly to store performance and growth.
• Conduct follow-ups on leads and schedule client consultations.
• Assist with basic technical or lab-related duties (full training will be provided).
• Upsell complementary products and accessories to enhance customer satisfaction.

Package Offered :-

• Competitive base salary starting from R10,000 per month, plus commission and incentive bonuses — the harder you work, the more you earn
• Working hours: Monday to Friday, with alternate Saturdays.
• 3-month probation period with potential for long-term growth.
• Career opportunities available across KZN, Gauteng, Western Cape, Eastern Cape, and other regions.

Job Type: Full-time

Pay: From R10 000,00 per month

Work Location: In person