10 Medical Assistant jobs in South Africa

Posting Details

Work experience or education that is NOT included on the application will NOT be considered when screening your application. Please include ALL work experience and education on the application to ensure that you receive the appropriate credit toward qualification for this position.

Request to Recruit

Working Title Medical Office Assistant

Location Hickory Campus/ Student Health Service

Position Number N32400

Department Health Services - 32000

Position Summary Information

Minimum Qualifications

High School Graduate with certification or license for the position.

License/Certification Required

MOA , MA, LPN , RN

Essential Job Functions

The Appalachian State University Student Health Service Hickory Campus exists to provide for the health care needs of the students. Duties can change based on organizational needs.The MOA is responsible for assisting the patients through the process from check in to follow up appointments and for assisting the provider at the Student Health Services. The MOA is to work with professional and support staff to ensure a safe and disease free/controlled workplace. To provide safe, efficient, and therapeutically effective care for the patient. Organize and maintain the Student Health Services facility in a clean and sanitary condition.

Preferred Qualifications

High School Graduate/ College Graduate with certification or license for the position.

Work Schedule/Hours

Hours and times may vary depending on the position. May include some evenings and weekends.

07:30 am-4:30pm

Number of Hours Per Week 24 hours or less

Number of Months Per Year 11

Mandatory Staff Yes

Physical Demands of Position

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Hiring Range Compensation will be based on the position and qualifications

Pay will be commensurate with applicant competencies, budget, equity and market considerations.

Posting Details Information

Posting Date 07/21/2023

Closing Date

Open Until Filled Yes

Applicant Pool Preference External (Post on the Web)

Special Instructions to Applicants

Quick Link Number 201500822P #J-18808-Ljbffr

Medical Assistant, Ambulatory Float Pool - 40 hours, Days page is loadedMedical Assistant, Ambulatory Float Pool - 40 hours, Days Apply remote type On-site (100% Onsite) locations Worcester, MA University Campus time type Full time posted on Posted 4 Days Ago job requisition id JB234385Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Non-Exempt

Schedule Details:

Monday through Friday

Scheduled Hours:

8:00AM-5:00PM (varies)

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

10020 - 0156 Ambulatory Float Pool

Union:

SHARE (State Healthcare and Research Employees)

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Job Profile Summary:

Under the direction of the appropriate licensed clinician, the Medical Assistant I (MA I) provides clinical care and performs clerical duties to support office/clinic functions. Will receive workplace education and training to assist providers and the healthcare team in the care of patients.

I. Major Responsibilities:

1. Escorts patients to examination rooms, take and record vital signs such as blood pressures, temperatures, height, weight, etc. Collects and documents patient health status, history, and documents and monitors patient progress following standard procedures.

2. Performs EKG’s, phlebotomy, Point of Care (POC) tests according to clinic/office standards.

3. May prepare, document, and administer non-intravenous injections as directed or required by office/clinic, within scope of practice.

4. Assists in performing routine physical examination or clinical procedures.

5. Reviews laboratory results and ensures abnormal results are immediately brought to the attention of the physicians and others, as appropriate.

6. Provides clear, timely communication to the appropriate licensed clinician regarding observations and changes reported in patient per office/clinic guidelines. Sets up/prepares rooms based on patient care requirements. Assists in the setup, maintenance, disassembly, and cleaning of patient equipment.

7. Ensures instruments and scopes are cleaned, sterilized, and repackaged per office/clinic protocol.

8. Operates the sterilization/cleaning systems, as necessary.

9. Assists in moving, lifting, positioning, and transporting patients as directed following policy standards. Utilize proper safety techniques and body mechanic in all work-related activities.

10. Follows procedures for arriving patients and scheduling appointments.

11. Assists with patient admissions, transfers, and discharge procedures.

12. Maintains assigned office and/or clinical supplies. Assure accurate inventory of supplies based on approved levels. Rotate stock as required. Initiate requisitions for re-supply or special items.

13. Maintains logs, organizes patient care chart, and/or maintains medical records. May enter data or retrieve medical information from the electronic medical record.

14. Processes prescription and refills as directed per procedure.

15. Performs a variety of clerical duties per office/clinic protocol such as typing, filing, scheduling appointments, generating letters and form preparation, receiving/returning/directing phone calls per office/clinic protocol, and documenting in patient record as required or directed.

16. Collaborates with insurers to verify coverage, eligibility and coverage, prior authorizations for procedures, medications, and tests as needed. Follow guidelines established by insurers to ensure that pre-authorization, pre-certification, and clinician referrals for treatment are obtained prior to patient visits.

17. Collects co-payments from patients for visits and maintain records.

Standard Staffing Level Responsibilities:

1. Complies with established departmental policies, procedures, and objectives.

2. Attends variety of meetings, conferences, seminars as required or directed.

3. Participates in use of Quality Improvement in daily operations.

4. Complies with all health and safety regulations and requirements.

5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.

6. Maintains, regular, reliable, and predictable attendance.

7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:

Required:

1. High School Diploma or equivalent.

2. Current Basic Life Support (BLS) or Heart Saver (HS) certification from the American Heart Association. If not available upon hire, a BLS/HS must be obtained within 3 months from date of hire. If certification is not obtained within 3 months of hire, the employee may be terminated or employee may apply for another position for which they meet the minimum qualifications.

3. Medical Assistant credential, approved by the Massachusetts Department of Health (ARMA, NHA, etc.), must be obtained within 1 year from date of hire/transfer. If credentialing is not obtained within 1 year of hire/transfer, the employee will be terminated, or employee may apply for another position for which they meet the minimum qualifications. The Senior Vice President, Ambulatory Services may grant an extended grace period for employees with extenuating circumstances, as appropriate.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at We will make every effort to respond to your request for disability assistance as soon as possible.

Similar Jobs (5) Medical Assistant, Ambulatory Float Pool - 40 hours, Days remote type On-site (100% Onsite) locations Worcester, MA University Campus time type Full time posted on Posted 30+ Days AgoLPN, Ambulatory Float Pool - 40 hours, Days remote type On-site (100% Onsite) locations Worcester, MA University Campus time type Full time posted on Posted 30+ Days AgoMedical Assistant, Endocrinology, 40 Hours, Days remote type On-site (100% Onsite) locations Worcester, MA University Campus time type Full time posted on Posted 25 Days Ago

Who is a caregiver? It’s not just the person who delivers the care. It’s all the people who make it work … and make it better. Caregivers give everything that helps patients heal, from expertise to extra attention. They give clean, comfortable rooms. Fast, accurate answers. And an easier, less stressful experience. They give warm, reassuring smiles, and helping hands.

We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, our community and each other. And everyone, in their own unique way, plays an important part, every day.

#J-18808-Ljbffr

Medical Assistant, Ambulatory Float Pool - 40 hours, Days page is loaded Medical Assistant, Ambulatory Float Pool - 40 hours, Days Apply remote type On-site (100% Onsite) locations Worcester, MA University Campus time type Full time posted on Posted 4 Days Ago job requisition id JB234385 Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Non-Exempt

Schedule Details:

Monday through Friday

Scheduled Hours:

8:00AM-5:00PM (varies)

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

10020 - 0156 Ambulatory Float Pool

Union:

SHARE (State Healthcare and Research Employees)

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Job Profile Summary:

Under the direction of the appropriate licensed clinician, the Medical Assistant I (MA I) provides clinical care and performs clerical duties to support office/clinic functions. Will receive workplace education and training to assist providers and the healthcare team in the care of patients.

I. Major Responsibilities:

1. Escorts patients to examination rooms, take and record vital signs such as blood pressures, temperatures, height, weight, etc. Collects and documents patient health status, history, and documents and monitors patient progress following standard procedures.

2. Performs EKG’s, phlebotomy, Point of Care (POC) tests according to clinic/office standards.

3. May prepare, document, and administer non-intravenous injections as directed or required by office/clinic, within scope of practice.

4. Assists in performing routine physical examination or clinical procedures.

5. Reviews laboratory results and ensures abnormal results are immediately brought to the attention of the physicians and others, as appropriate.

6. Provides clear, timely communication to the appropriate licensed clinician regarding observations and changes reported in patient per office/clinic guidelines. Sets up/prepares rooms based on patient care requirements. Assists in the setup, maintenance, disassembly, and cleaning of patient equipment.

7. Ensures instruments and scopes are cleaned, sterilized, and repackaged per office/clinic protocol.

8. Operates the sterilization/cleaning systems, as necessary.

9. Assists in moving, lifting, positioning, and transporting patients as directed following policy standards. Utilize proper safety techniques and body mechanic in all work-related activities.

10. Follows procedures for arriving patients and scheduling appointments.

11. Assists with patient admissions, transfers, and discharge procedures.

12. Maintains assigned office and/or clinical supplies. Assure accurate inventory of supplies based on approved levels. Rotate stock as required. Initiate requisitions for re-supply or special items.

13. Maintains logs, organizes patient care chart, and/or maintains medical records. May enter data or retrieve medical information from the electronic medical record.

14. Processes prescription and refills as directed per procedure.

15. Performs a variety of clerical duties per office/clinic protocol such as typing, filing, scheduling appointments, generating letters and form preparation, receiving/returning/directing phone calls per office/clinic protocol, and documenting in patient record as required or directed.

16. Collaborates with insurers to verify coverage, eligibility and coverage, prior authorizations for procedures, medications, and tests as needed. Follow guidelines established by insurers to ensure that pre-authorization, pre-certification, and clinician referrals for treatment are obtained prior to patient visits.

17. Collects co-payments from patients for visits and maintain records.

Standard Staffing Level Responsibilities:

1. Complies with established departmental policies, procedures, and objectives.

2. Attends variety of meetings, conferences, seminars as required or directed.

3. Participates in use of Quality Improvement in daily operations.

4. Complies with all health and safety regulations and requirements.

5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.

6. Maintains, regular, reliable, and predictable attendance.

7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:

Required:

1. High School Diploma or equivalent.

2. Current Basic Life Support (BLS) or Heart Saver (HS) certification from the American Heart Association. If not available upon hire, a BLS/HS must be obtained within 3 months from date of hire. If certification is not obtained within 3 months of hire, the employee may be terminated or employee may apply for another position for which they meet the minimum qualifications.

3. Medical Assistant credential, approved by the Massachusetts Department of Health (ARMA, NHA, etc.), must be obtained within 1 year from date of hire/transfer. If credentialing is not obtained within 1 year of hire/transfer, the employee will be terminated, or employee may apply for another position for which they meet the minimum qualifications. The Senior Vice President, Ambulatory Services may grant an extended grace period for employees with extenuating circumstances, as appropriate.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at We will make every effort to respond to your request for disability assistance as soon as possible.

Similar Jobs (5) Medical Assistant, Ambulatory Float Pool - 40 hours, Days remote type On-site (100% Onsite) locations Worcester, MA University Campus time type Full time posted on Posted 30+ Days Ago LPN, Ambulatory Float Pool - 40 hours, Days remote type On-site (100% Onsite) locations Worcester, MA University Campus time type Full time posted on Posted 30+ Days Ago Medical Assistant, Endocrinology, 40 Hours, Days remote type On-site (100% Onsite) locations Worcester, MA University Campus time type Full time posted on Posted 25 Days Ago

Who is a caregiver? It’s not just the person who delivers the care. It’s all the people who make it work … and make it better. Caregivers give everything that helps patients heal, from expertise to extra attention. They give clean, comfortable rooms. Fast, accurate answers. And an easier, less stressful experience. They give warm, reassuring smiles, and helping hands.

We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, our community and each other. And everyone, in their own unique way, plays an important part, every day.

#J-18808-Ljbffr

Personal Assistant & Medical Receptionist (Junior) - Johannesburg

Our client, a specialist physician in Johannesburg, is seeking to recruit a personal assistant & medical practice support. This is a junior role and will essentially be assisting the main receptionists within the practice as well as the doctor with personal errands. You will be required to travel/drive, so a valid driver's license is essential. Vehicle will be provided for travelling.

Requirements:

• Diary management
• Email correspondence management
• Organise and update patient files
• Draft reports and maintain records
• Record patient vitals (blood pressure, height, weight etc.)
• Assist with patient check-ins & administration
• Maintain vehicle cleanliness and readiness
• Handle personal errands for the doctor
• Occasional au pair duties
• Occasional pick-up and drop-off tasks

Qualification:

• Matric
• Valid driver's license is essential (vehicle provided for all work-related travelling)
• Medical admin or PA experience is advantageous
• Computer literate (MS Word, Excel & email proficient)

Skills and attributes:

• Strong interpersonal and organisational skills
• Discreet
• Excellent communication skills
• Hardworking
• Reliable
• Computer literacy and high attention to detail
• Must be able to multitask

Working hours:

Monday to Friday, 08h00 17h00 (Occasional overtime on consultation days)

Appointment:

ASAP

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.

#J-18808-Ljbffr

Introduction: As a Team Assistant, you will be working closely with the COID & Group Operations Head of Medical Management and Head of Strategy and Business Integration. Description: THE JOB AT A GLANCE As a Team Assistant, you will be working closely with the COID & Group Operation's Head of Medical Management and Head of Strategy and Business Integration. You will be supporting them with all related administrative functions for effective and efficient service delivery. WHAT WILL YOU DO? Provide general secretarial support to the assigned Heads Arranging meetings and managing the diaries of the assigned HODs Compiling of monthly reports for circulation per agreed timelines Arranging and coordinating departmental meetings as and when necessary Typing of reports, letters, presentations, circulars and general correspondence Handling and managing departmental queries Travel Arrangements Responsible for the end-to-end travel arrangements for the assigned Heads and the departments Processing all financial/budget requests for sign-off Minute taking Drafting agendas for the periodic meetings as required Circulation of accurate and quality minutes for the meetings within the agreed timelines General Administrative Duties Follow up on deadlines to subordinates by means of electronic task requests Diarize committee circulars and deadlines Assist with budget control Manage the departmental documents on SharePoint through editing, version control and publishing Upload month end reports on SharePoint Booking meeting rooms as requested Stationery orders Responsible for Invoices and Opex management Assist with basic administration duties and project coordination support (logistics for projects) Assist with event management WHAT WILL YOU GET IN RETURN? We offer great opportunities for personal and professional development in a stable company thats 130 years strong. The role comes with a competitive salary package and various benefits. Flexible work arrangements (combination of remote and in the office). Furthermore, you will be a part of a dedicated group of colleagues who value teamwork and collaboration. Turnaround time The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. Kindly note that should you not receive a response within 21 days please consider your application unsuccessful. Closing date: Our Commitment to transformation: In accordance with the employment equity plan of Rand Mutual Assurance and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups. Requirements: WHAT YOU'LL BRING TO THE TABLE? Grade 12 (Required) Diploma in Office Administration/Secretarial or Project management (Added advantage) At least 1 - 2 years experience in project coordination/event coordination Experience in Invoice and Opex management Managing work (includes time management) Experience in event management Ability to work under pressure Attention to detail and accuracy Verbal and communication skills Professional personal presentation Customer service orientation Information management Organising and planning

Job Title: Remote Patient Care Coordinator

Work Schedule: 3:00 PM - 11:00 PM

Employment Type: Independent Contractor / Remote

About the Role:

We are seeking a detail-oriented and highly organized Patient Care Coordinator to join our remote team. In this role, you will be responsible for coordinating and scheduling nursing staff to ensure seamless patient care delivery. The ideal candidate will have prior experience in healthcare staffing or scheduling, excellent communication skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

• Coordinate and schedule nurses for patient care assignments.
• Maintain accurate and up-to-date nurse rosters and shift calendars.
• Respond to scheduling requests and resolve conflicts promptly.
• Liaise with healthcare facilities and nursing staff to ensure coverage and quality care.
• Document interactions, schedule changes, and follow-up actions in the system.
• Monitor ongoing assignments to ensure punctuality and attendance compliance.
• Assist in onboarding new nurses to the scheduling system as needed.

Requirements:

• Minimum 1-2 years of experience in nurse scheduling, patient coordination, or healthcare staffing.
• Strong knowledge of shift management and coordination practices.
• Excellent verbal and written communication skills.
• Comfortable using scheduling software and internal platforms (experience with EMR/ATS systems is a plus).
• Reliable high-speed internet connection, own laptop/PC.
• Able to work independently with minimal supervision.
• Availability to work from 3 PM -11 PM, including some weekends or holidays if needed.

Preferred:

Experience working in a healthcare staffing agency or facility.

Knowledge of compliance and credentialing procedures.

#J-18808-Ljbffr

The Main Purpose of the job

The successful incumbent will be responsible to assist with all food service-related activities which include managing daily operations of the kitchen area, implementation of the production process, managing food/labour costs, and an overall understanding of HACCP.

Education and Experience required:

• Relevant tertiary qualification in food and beverage services or culinary arts is compulsory.
• Minimum 3 Years of experience of progressive/kitchen management is compulsory.
• Experience working within budget guidelines to deliver results is compulsory.
• High Volume, complex foodservice operations experience is highly desirable.
• Hospital experience advantage.
• Strong knowledge of HSE is advantageous.
• Special diets knowledge is compulsory.
• Must have healthcare experience.

Empact Group is committed to Employment Equity in line with legislation and will give first preference to candidates as per Equity requirements.

By applying for a role within Empact Group (Proprietary) Limited, all Personal Information that you provide to the Company will be held and/ or stored securely for the purpose of recruitment. Your Personal Information will be stored electronically in a database. Where appropriate, some information may be retained in hard copy. In either event, storage will be secure and audited regularly regarding the safety and security of the information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPI”).

Knowledge, Skills and Competencies:

• Knowledge of the catering environment ranging from fine dining to restaurant dining.
• Knowledge of South African and industry-specific laws.
• Customer Service Skills.
• Management Skills.
• Communication Skills.
• Exceptional Functions Skills.
• Ability to balance the budget and save on soft costs.
• Computer literate.
• HSE knowledge

Key areas of responsibility:

• Assist with managing daily operations of the assigned unit.
• Assist with implementation of the production process.
• Assist with managing food/labour costs.
• Overall understanding of HACCP.
• To develop and plan menus.
• Kitchen brigade management.
• Assist in the management of the strategic and day to day operations of the operation.

#J-18808-Ljbffr

The Main Purpose of the job

The successful incumbent will be responsible to assist with all food service-related activities which include managing daily operations of the kitchen area, implementation of the production process, managing food/labour costs, and an overall understanding of HACCP.

Education and Experience required:

• Relevant tertiary qualification in food and beverage services or culinary arts is compulsory.
• Minimum 3 Years of experience of progressive/kitchen management is compulsory.
• Experience working within budget guidelines to deliver results is compulsory.
• High Volume, complex foodservice operations experience is highly desirable.
• Hospital experience advantage.
• Strong knowledge of HSE is advantageous.
• Special diets knowledge is compulsory.
• Must have healthcare experience.

Empact Group is committed to Employment Equity in line with legislation and will give first preference to candidates as per Equity requirements.

By applying for a role within Empact Group (Proprietary) Limited, all Personal Information that you provide to the Company will be held and/ or stored securely for the purpose of recruitment. Your Personal Information will be stored electronically in a database. Where appropriate, some information may be retained in hard copy. In either event, storage will be secure and audited regularly regarding the safety and security of the information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPI”).

Knowledge, Skills and Competencies:

• Knowledge of the catering environment ranging from fine dining to restaurant dining.
• Knowledge of South African and industry-specific laws.
• Customer Service Skills.
• Management Skills.
• Communication Skills.
• Exceptional Functions Skills.
• Ability to balance the budget and save on soft costs.
• Computer literate.
• HSE knowledge

Key areas of responsibility:

• Assist with managing daily operations of the assigned unit.
• Assist with implementation of the production process.
• Assist with managing food/labour costs.
• Overall understanding of HACCP.
• To develop and plan menus.
• Kitchen brigade management.
• Assist in the management of the strategic and day to day operations of the operation.

#J-18808-Ljbffr

The Stryker Clinical Support Intern responsibilities include directly supporting all Stryker products associated with Joint Replacement procedure. This role within Stryker SA will focus on servicing and supporting our clinical customers to strive for best in class specialist support with procedural excellence.
Additional responsibilities include working with the local sales team to coordinate training and events and managing day to day requirements of business support, ensuring Stryker delivers exceptional levels of service to our broad range of customers.
Essential Duties & Responsibilities: (Detailed Description):
- Servicing existing and new customer base within the theatre and clinical environment
- Providing theatre and wider HCP staff within depth training on Stryker products
- Working closely with other team members within the defined region, and the regional Sales Manager, to ensure customer service levels are best in class.
- Auditing theatre Stryker stock (implants, disposables and instruments), managing consignment inventory and ensuring good asset management practice
- Understanding the clinical application of the broader Stryker business to offer customers the best possible solution at all times
- Conducting trials and evaluations of products in both theatre and the clinical environment as and when required
- Additional responsibilities as directed by RSM (Regional Sales Manager).
- Implementation of training, provision of instruments and implementation of new Stryker business
- Plan, execute and monitor all measures necessary to help achieve industry leading support. Service and provide customer care for physicians, surgical theatre staff, and hospital administration and sterilisation departments. This will include working within a theatre and clinical environment.
- Demonstrates excellent product knowledge and professionalism with workshop
- Provides theatre and other HCP staff training on Stryker products. This could include organizing and conducting training workshops and events for a broad customer group.
- Reports to the Regional Sales Manager to ensure customer service levels are best in class.
- Communicates essential features and benefits of products and their clinical application.
- Demonstrates outstanding ethics at all times. Treat customers and other employees with respect and represents Stryker in the best possible light.
- Behaves with integrity, delivers on commitments within required timescales.
- Understands the clinical application of the broader Stryker portfolio to offer our customers an understanding of our wider product range.
- Conducts trials and evaluations of product in theatre and clinical environment as required.
- Makes observations of customer needs and liaise with sales colleagues to follow up on and introduce new or additional Stryker product and/or support.
- Maintains a basic business plan highlighting daily, weekly and monthly objectives.
- Develops an understanding of the local healthcare environment and Regional strategy
Qualifications/Requirements:
+ Preferable Technikon/university qualification within the medical field or Biokinetics, Sports Science, BSC Anatomy/ physiology, Commerce diploma/degree etc
+ Preferable Youth
+ Preferable Driver's License
+ Preferable South African Citizen
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.