21 Patient Registration jobs in South Africa

Patient Access Representative I

R180000 - R240000 Y Mindful Care

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Job Description

The Opportunity

The Patient Service Representative is responsible for assisting all patients via phone and answering all questions related to Mindful Care while exemplifying excellent customer service skills. You will play a critical role in strengthening relationships with patients and connecting them to treatment. This role requires a passion for helping others and to be able to support and advocate for the best possible patient service we can provide.

Responsibilities

  • Answering all incoming calls as the first point of contact for all Mindful Cares callers including new patients, existing patients, and patent inquiries and scheduling. Directing to the appropriate line if an escalation is needed.
  • Understanding of Mindful Care Serviceswhat's within our treatment capacity
  • Assist with questions regarding the policies for receiving paperwork and what documentation we're able to provide
  • Reviewing/collecting payments, patient balances, and sending payment links. Handle basic inquiries related to billing, escalating detailed billing issues to relevant departments.
  • Provide Tech Support with patient portal, zoom links and registration process
  • Facility experts to provide location information as needed

Candidate Profile

  • High school diploma or equivalent required
  • Experience in a call center environment; previous experience in healthcare is preferred
  • Prior customer service experience, medical or mental health practices preferred
  • Excellent interpersonal skills and professional manner
  • Strong verbal and written communication skills
  • Ability to schedule appointments depending on the patient needs

  • Must be well organized and attentive to details

  • Must have access to high speed internet
  • Must be able to multi-task and prioritize work in a fast-paced work environment
  • Must have strong computer proficiency
  • Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture

Position TypeSchedule

  • Type: Contract Full-time
  • Schedule: Monday - Friday 8am - 5pm or 11am - 8pm EST
  • Remote

Compensation

The pay rate for this position is $4/hr. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.
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Medical Receptionist

Dr Field and partners

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Job Description

Receptionist position at busy medical practice in Lakefield Benoni. Must have matriculated, fluent in English and Afrikaans, good communication skills, telephone etiquette, must be able to perform under pressure. Previous working experience in a professional setting, preferably at a medical practice.

This is a fast passed, high pressure environment. working hours are Monday to Friday 07:45-18:00 and one Saturday a month. To start 1 November 2025

Email CV with references to

Job Types: Full-time, Permanent

Pay: R10 000,00 - R13 000,00 per month

Experience:

  • Medical receptionist: 3 years (Preferred)

Work Location: In person

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Medical Receptionist

Sandton, Gauteng R150000 - R250000 Y Strathmon House

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Job Description

Company Description

Welcome to Strathmon House – Your Trusted Partner for Comprehensive Business Consulting. Our mission is to empower businesses of all sizes with tailored strategies and expert guidance. Strathmon House boasts a decade-long track record of delivering impactful business solutions, making us a sought-after consulting firm in the industry. Our dedicated team of seasoned consultants is committed to enhancing business efficiency, compliance, and overall growth. We provide results-oriented strategies that drive tangible and lasting business transformation.

Role Description

This is a full-time, on-site role for a Medical Receptionist located in Johannesburg (Olivedale/Modderfontein/Pinehaven). The Medical Receptionist will be responsible for managing the front desk, scheduling appointments, handling phone calls with proper etiquette, and performing general receptionist duties. Additionally, the role involves maintaining patient records, assisting with billing and coding, and ensuring the smooth operation of the medical office.

Qualifications

  • Appointment Scheduling and Receptionist Duties
  • Proficiency in Phone Etiquette and Medical Terminology
  • Experience with Medical Office procedures
  • Strong organizational and multitasking skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Basic knowledge of billing and coding is a plus
  • High school diploma or equivalent; additional qualifications in Office Administration or related field preferred
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Medical Receptionist

Somerset West, Western Cape R180000 - R250000 Y West Med

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Job Description

West Med Medical Centre, a multidisciplinary medical and aesthetic clinic based in The Sanctuary Shopping Centre, Somerset West. The services we provide include dermatology, gynaecology, and advanced aesthetic treatments.

We're looking for a professional, well-organised, and patient-focused individual to join our team in a front-line reception and coordination role.

Key Responsibilities:

  • Managing patient bookings and scheduling appointments across multiple departments
  • Handling all incoming communications (calls, emails, WhatsApp, and text messages) with professionalism
  • Assisting with billing, medical invoicing, and ICD-10 code capturing
  • Maintaining high accuracy in data entry and patient records
  • Supporting day-to-day operational tasks in a busy clinic
  • Ensuring patient confidentiality at all times

Requirements:

  • Experience in a medical or clinical setting
  • Knowledge of MEDEDI practice management system ,or Good X
  • Fluent in English and Afrikaans (spoken & written)
  • Microsoft Outlook, word and Excel
  • Excellent communication, interpersonal, and organisational skills
  • Ability to multitask in a fast-paced environment
  • Willingness to work weekends on a scheduled basis
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Medical Receptionist

Somerset West, Western Cape R192000 Y West Med - Dr E Scott INC

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Job Description

West Med Medical Centre, a multidisciplinary medical and aesthetic clinic based in The Sanctuary Shopping Centre, Somerset West. The services we provide include dermatology, gynaecology, and advanced aesthetic treatments.

We're looking for a professional, well-organised, and patient-focused individual to join our team in a front-line reception and coordination role.

Key Responsibilities:

  • Managing patient bookings and scheduling appointments across multiple departments
  • Handling all incoming communications (calls, emails, WhatsApp, and text messages) with professionalism
  • Assisting with billing, medical invoicing, and ICD-10 code capturing
  • Maintaining high accuracy in data entry and patient records
  • Supporting day-to-day operational tasks in a busy clinic
  • Ensuring patient confidentiality at all times

Requirements:

  • Experience in a medical or clinical setting
  • Knowledge of MEDEDI practice management system
  • Fluent in English and Afrikaans (spoken & written)
  • Excellent communication, interpersonal, and organisational skills
  • Ability to multitask in a fast-paced environment
  • Willingness to work weekends on a scheduled basis

Job Type: Full-time

Pay: R8 000,00 - R16 000,00 per month

Experience:

  • Mededi: 1 year (Required)
  • Practice perfect: 1 year (Required)

Language:

  • Afrikaans (Preferred)

Work Location: In person

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Medical Receptionist

Paarl, Western Cape R200000 - R250000 Y Drs Clift and Du Plessis Inc

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Job Description

Medical Receptionist – Southern Paarl (Starting January 2026)

We are two General Practitioners, Drs. Melissa du Plessis and Suzanne Clift, opening a new medical practice in Southern Paarl in
January 2026
. Our practice is built on integrity, empathy, and evidence-based care, with a strong focus on empowering patients through education and shared decision-making.

We are looking for a Medical Receptionist
to join our small team and help us create a welcoming, professional environment for our patients.

Key Responsibilities:

  • Warmly welcoming and assisting patients in person and over the phone
  • Managing appointment scheduling and patient flow
  • Handling billing processes and
    submitting claims to medical aids
  • Assisting with basic administrative duties, including record-keeping and correspondence
  • Supporting the doctors in ensuring smooth day-to-day operations of the practice

Requirements:

  • Previous experience in a medical reception/administrative role
  • Experience with medical aid billing and claims processing
    (essential)
  • Familiarity with medical practice software (experience working with GoodX is an advantage, but not required)
  • Excellent communication and organizational skills
  • Compassionate, professional, and reliable demeanor

What We Offer:

  • The opportunity to be part of a brand-new practice from the ground up
  • A supportive, respectful work environment with a small, close-knit team
  • Competitive remuneration based on experience

If you are organised, patient-focused, and experienced, we'd love to hear from you.

  • Please send your CV and a short motivation to
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Medical Receptionist

R180000 - R250000 Y Dr AJ Soni Epileptologist Inc

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Job Description

Company Description

Private rooms of Neurologist/Epileptologist

Role Description

This is a full-time on-site role for a Medical Receptionist at Dr. AJ Soni Epileptologist Inc., located at Constantiaberg Mediclinic. The Medical Receptionist will be responsible for managing the front desk, including greeting patients, answering phones, and scheduling appointments. Additional duties include handling patient inquiries, managing patient records, coordinating with medical staff, and ensuring the overall smooth operation of the medical office.

Qualifications

  • Experience in Appointment Scheduling and Receptionist Duties
  • Excellent Phone Etiquette and ability to handle patient inquiries professionally
  • Knowledge of Medical Terminology and Medical Office operations
  • Strong organizational skills and attention to detail
  • Effective communication and interpersonal skills
  • Ability to work independently and as part of a team
  • High school diploma or equivalent; additional qualifications in office administration or related field are a plus
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Medical Receptionist

R72000 - R84000 Y Dr Mark Moodley - Paediatrician

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Job Description

Personal Assistant / Receptionist – Specialist Paediatric Practice (Durban North)

Durban North | Available Immediately

About the Role:

A specialist paediatric practice in Durban North is seeking a professional, reliable, and organised Personal Assistant/Receptionist to join our team. The role involves front-desk reception, patient coordination, and administrative support.

Requirements:

  • Good telephone etiquette and client communication skills
  • Ability to work well with children and parents
  • Computer literacy (emails, bookings, reports)
  • Competence in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Honesty, integrity, and strong values
  • Ability to book and manage appointments/follow-ups
  • Experience with medical aids beneficial

Working Hours:

  • Monday – Friday: 08h00 – 16h00
  • Saturday: 09h00 – 13h00

How to Apply:

Please send your CV to

Only shortlisted candidates will be invited for an interview.

Job Type: Temporary

Contract length: 3 months

Pay: R6 500,00 - R7 000,00 per month

Work Location: In person

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Medical Receptionist

R87000 - R261000 Y Dr Thumbiran

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Job Description

We are looking for a medical receptionist.

  • Energetic and proactive – thrives in a busy environment and takes initiative.
  • Highly organised and detail-oriented – able to manage bookings, patient records, and admin accurately.
  • Warm and approachable – makes patients feel welcome, comfortable, and cared for.
  • Calm under pressure – can handle multiple tasks, phone calls, and walk-ins without getting flustered.
  • Professional and discreet – respects patient confidentiality at all times.
  • A strong communicator – clear, polite, and confident in person and over the phone.
  • A team player – supports colleagues and contributes to a positive practice environment.

Experience: Minimum 1 year experience as a medical receptionist.

Duties: Includes, but are not limited to:

  • Booking appointments
  • Contacting medical aids
  • Ordering stock
  • Following up on outstanding payments.

Work hours: 8:30 to 17:30.

Salary: In line with industry standards, based on skills and experience.

Job Type: Full-time

Pay: From R6 500,00 per month

Work Location: In person

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Medical Receptionist

R180000 - R250000 Y The Back Clinic

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Job Description

Job Title: Medical Receptionist

Location: The Back Clinic – Gqeberha (Port Elizabeth)

Job Type: Permanent, Full-Time

About Us:

The Back Clinic is a trusted, multidisciplinary healthcare practice dedicated to delivering excellent patient care and support. We are seeking a Medical Receptionist to provide administrative support to our clinical teams, supervisors, and managers, while ensuring smooth day-to-day operations within the practice.

Purpose of the Role:

The Medical Receptionist plays a vital role in patient care, administration, and operational support. This role is essential in ensuring effective patient treatment, accurate record-keeping, and seamless coordination between staff and patients.

Key Responsibilities

1. Patient Care & Education

  • Ensure patients are educated about their treatment plans and attend scheduled appointments.
  • Manage bookings, rescheduling, and patient attendance.
  • Maintain a high standard of customer service and patient flow.
  • Support patient completion targets and assist with reducing drop-off rates.
  • Ensure prompt and accurate billing, invoicing, and capturing of payments.
  • Communicate effectively with patients and practitioners; escalate queries, complaints, or compliments appropriately.

2. Reporting & Data Management

  • Capture patient information accurately on all relevant systems (e.g., MedEdi, booking systems).
  • Assist in preparing patient, medical aid, and clinic reports (weekly, monthly, annual).
  • Maintain accuracy in data capturing and reporting.

3. General Administration

  • Handle phone calls, emails, and in-person queries with professionalism.
  • Prepare daily appointment sheets and check for accuracy.
  • Maintain filing systems and patient records.
  • Support patient requests promptly and efficiently.
  • Stand in for the Practice Administrator when required.

Competencies & Requirements

Skills:

  • Excellent interpersonal and communication skills.
  • Strong organizational and administrative skills.

Knowledge:

  • Basic healthcare knowledge (billing, ethics, and medical practice protocols).
  • Familiarity with medical practice software (MedEdi, booking systems) is advantageous.
  • Proficiency in Microsoft Office (Word, Excel) and Google Workspace.

Attributes:

  • Self-motivated, able to work independently.
  • Empathetic, patient-focused, and considerate.
  • Highly productive, deadline-driven, and goal-oriented.
  • Collaborative and able to work in a multidisciplinary team.
  • Positive, professional, and adaptable.

What We Offer

  • A professional and supportive work environment.
  • Opportunity to grow within a well-structured healthcare practice.
  • Competitive salary based on experience.

How to Apply:

  • Complete the following screening questions:

Job Types: Part-time, Permanent

Work Location: In person

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