55 Patient Access Technician jobs in South Africa

Patient Care Technician - PCT page is loaded# Patient Care Technician - PCTremote type: Onsitelocations: King George, VAtime type: Full timeposted on: Posted Todaytime left to apply: End Date: November 30, 2025 (30+ days left to apply)job requisition id: R Full-time 30hrs /week position- Clinic open Mon- Sat 5a-430pm, rotating Saturdays off on Sundays.**About this role:** As a Patient Care Technician (PCT) at Fresenius Medical Care, you play a vital part in supporting people who entrust us with their care, their families, and your fellow care team members. You will build deep relationships with patients when they come into our clinic.**How you grow or advance:** Previous healthcare experience is not required to join us as a PCT. Passion for helping others, teamwork, and a desire to learn and grow are what you need to be successful. We will provide robust training and support as you kick off your career, and we will introduce you to career path options as you grow with us either as a PCT or venture into a new role such as Registered Nurse or a leadership role.**Our culture:** We believe our employees are our most important asset — we value, care about, and support our people. We are there when you may need us most, from tuition reimbursement to support your education goals, scholarships to family members, relief when natural disasters strike, and financial support when personal hardship hits; we take care of our people.**Our focus on diversity:** We have built a nurturing environment that welcomes every age, race, gender, sexual orientation, background, and cultural tradition. We have a diverse range of employee resource groups (ERGs) to encourage employees with similar interests, goals, social and cultural backgrounds, or experiences to come together for professional and personal development, discussion, activities, and peer support. Our diverse workforce and culture encourage opportunity, equity, and inclusion for all, which is a tremendous asset that sets us apart.At Fresenius Medical Care, you will truly make a difference in the lives of people living with kidney disease. If this sounds like the career and company you have been looking for, and you want to be a vital part of the future of healthcare, apply today.**PRINCIPAL DUTIES AND RESPONSIBILITIES:**As a member of the nephrology healthcare team, you will provide safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse.* Sets up, tests, and operates hemodialysis machines for patient treatments.* Obtains and documents necessary pre- and post-treatment vital signs and weight for each patient.* Evaluates vascular access pre-treatment and performs vascular access cannulation.* Evaluates intradialytic problems and provides intervention as prescribed by physician order or as directed.* Monitors patients’ response to dialysis therapy.* Evaluates patient prior to termination of venous access and discontinues dialysis treatment according to established procedures.* Reports any significant information and/or change in patient condition directly to supervisor.* Enters all treatment data into the designated clinical application in an accurate and timely manner.* Collects, labels, appropriately prepares, and stores lab samples according to required laboratory specifications.* Cleans and disinfects dialysis machine surface, chair, equipment, and surrounding area between treatments according to facility policy.* Assists other healthcare members in providing patient education.* Prepares, organizes, and efficiently uses supplies and equipment to prevent waste.**EDUCATION AND LICENSES***:*** High school diploma or G.E.D. required.**EXPERIENCE AND REQUIRED SKILLS***:*** Qualities and traits: dependable, compassionate, caring, supportive, collaborative, reliable.* Previous patient care experience in a hospital setting or a related facility (preferred but not required).* Continued employment is dependent on successful completion of the Fresenius Medical Care dialysis training program and successful completion of CPR certification.**PHYSICAL DEMANDS AND WORKING CONDITIONS:**The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.* Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. We will consider whether reasonable accommodations can be made.* Day-to-day work includes desk and personal computer work and interaction with patients, facility staff, and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, business unit and corporate meetings may be required.* The work environment is characteristic of a healthcare facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.* The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment, exerting up to 15 pounds of force. The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs., and on an occasional basis lift up to 40 lbs., as high as 5 feet. There is a 2-person assist program and "material assist” devices for the heavier items.**Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.**EOE, disability/veterans**#1 Top Workplace in the area.**
#J-18808-Ljbffr

Patient Care Technician - PCT page is loaded# Patient Care Technician - PCTremote type: Onsitelocations: King George, VAtime type: Full timeposted on: Posted Todaytime left to apply: End Date: November 30, 2025 (30+ days left to apply)job requisition id: R Full-time 30hrs /week position- Clinic open Mon- Sat 5a-430pm, rotating Saturdays off on Sundays.**About this role:** As a Patient Care Technician (PCT) at Fresenius Medical Care, you play a vital part in supporting people who entrust us with their care, their families, and your fellow care team members. You will build deep relationships with patients when they come into our clinic.**How you grow or advance:** Previous healthcare experience is not required to join us as a PCT. Passion for helping others, teamwork, and a desire to learn and grow are what you need to be successful. We will provide robust training and support as you kick off your career, and we will introduce you to career path options as you grow with us either as a PCT or venture into a new role such as Registered Nurse or a leadership role.**Our culture:** We believe our employees are our most important asset — we value, care about, and support our people. We are there when you may need us most, from tuition reimbursement to support your education goals, scholarships to family members, relief when natural disasters strike, and financial support when personal hardship hits; we take care of our people.**Our focus on diversity:** We have built a nurturing environment that welcomes every age, race, gender, sexual orientation, background, and cultural tradition. We have a diverse range of employee resource groups (ERGs) to encourage employees with similar interests, goals, social and cultural backgrounds, or experiences to come together for professional and personal development, discussion, activities, and peer support. Our diverse workforce and culture encourage opportunity, equity, and inclusion for all, which is a tremendous asset that sets us apart. At Fresenius Medical Care, you will truly make a difference in the lives of people living with kidney disease. If this sounds like the career and company you have been looking for, and you want to be a vital part of the future of healthcare, apply today.**PRINCIPAL DUTIES AND RESPONSIBILITIES:**As a member of the nephrology healthcare team, you will provide safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse.* Sets up, tests, and operates hemodialysis machines for patient treatments.* Obtains and documents necessary pre- and post-treatment vital signs and weight for each patient.* Evaluates vascular access pre-treatment and performs vascular access cannulation.* Evaluates intradialytic problems and provides intervention as prescribed by physician order or as directed.* Monitors patients’ response to dialysis therapy.* Evaluates patient prior to termination of venous access and discontinues dialysis treatment according to established procedures.* Reports any significant information and/or change in patient condition directly to supervisor.* Enters all treatment data into the designated clinical application in an accurate and timely manner.* Collects, labels, appropriately prepares, and stores lab samples according to required laboratory specifications.* Cleans and disinfects dialysis machine surface, chair, equipment, and surrounding area between treatments according to facility policy.* Assists other healthcare members in providing patient education.* Prepares, organizes, and efficiently uses supplies and equipment to prevent waste.**EDUCATION AND LICENSES***:*** High school diploma or G. E. D. required.**EXPERIENCE AND REQUIRED SKILLS***:*** Qualities and traits: dependable, compassionate, caring, supportive, collaborative, reliable.* Previous patient care experience in a hospital setting or a related facility (preferred but not required).* Continued employment is dependent on successful completion of the Fresenius Medical Care dialysis training program and successful completion of CPR certification.**PHYSICAL DEMANDS AND WORKING CONDITIONS:**The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.* Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. We will consider whether reasonable accommodations can be made.* Day-to-day work includes desk and personal computer work and interaction with patients, facility staff, and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, business unit and corporate meetings may be required.* The work environment is characteristic of a healthcare facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.* The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment, exerting up to 15 pounds of force. The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs., and on an occasional basis lift up to 40 lbs., as high as 5 feet. There is a 2-person assist program and "material assist” devices for the heavier items.**Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.**EOE, disability/veterans**#1 Top Workplace in the area.**#J-18808-Ljbffr

Patient Care Representative (Steamboat Springs - PRN)

Northwest Colorado Health is seeking a PRN (as needed) Patient Care Representative with the passion and skills to deliver high quality care. We have been providing primary healthcare to residents since 2008. Today, you will join a healthcare organization and a staff of 11 providers at four locations, delivering primary medical, dental and behavioral health care to more than 5,500 patients. You will be welcomed into our caring environment to serve the community in which we live.

We have high expectations for you as a Patient Care Representative. We need you to:

• Be responsible for many aspects of preparing, scheduling, and fee collection of patients and clients in the clinic setting.
• Be responsible for scheduling and collecting financial data and fee collection for clients and patients accessing services at the clinic.
• Provide high quality customer service to visitors, peers, clients, and patients in person, through electronic communication, and on the telephone.
• Perform general office duties as assigned.

You should also have high expectations for Northwest Colorado Health as an employer. Our Patient Care Representative’s help meet patients’ needs and ensure they have a positive patient experience. Every day you will leave Northwest Colorado Health knowing that you have made a positive difference.

We offer a salary that meets market values for the Colorado area and is based on experience. The salary range for this position covering Routt County is $16.55-$26.47. Eligible for our 403(b) Retirement Plan. Open until filled. EOE. View a full job description .

1 in 3 people in the Yampa Valley utilize our services.

We serve all people, regardless of ability to pay.

Our impact this year has changed our community!

Patients at our Community Health Centers

#J-18808-Ljbffr

Patient Care Representative (Steamboat Springs - PRN) Northwest Colorado Health is seeking a PRN (as needed) Patient Care Representative with the passion and skills to deliver high quality care. We have been providing primary healthcare to residents since 2008. Today, you will join a healthcare organization and a staff of 11 providers at four locations, delivering primary medical, dental and behavioral health care to more than 5,500 patients. You will be welcomed into our caring environment to serve the community in which we live. We have high expectations for you as a Patient Care Representative. We need you to: Be responsible for many aspects of preparing, scheduling, and fee collection of patients and clients in the clinic setting. Be responsible for scheduling and collecting financial data and fee collection for clients and patients accessing services at the clinic. Provide high quality customer service to visitors, peers, clients, and patients in person, through electronic communication, and on the telephone. Perform general office duties as assigned. You should also have high expectations for Northwest Colorado Health as an employer. Our Patient Care Representative’s help meet patients’ needs and ensure they have a positive patient experience. Every day you will leave Northwest Colorado Health knowing that you have made a positive difference. We offer a salary that meets market values for the Colorado area and is based on experience. The salary range for this position covering Routt County is $16.55-$26.47. Eligible for our 403(b) Retirement Plan. Open until filled. EOE. View a full job description. 1 in 3 people in the Yampa Valley utilize our services. We serve all people, regardless of ability to pay. Our impact this year has changed our community! Patients at our Community Health Centers #J-18808-Ljbffr

Overview

Remote: For the state of Virginia only.

The Manager of Financial Clearance is responsible for managing performance, which encompasses operational performance, financial performance, and cost efficiency. The Manager of Financial Clearance is responsible for the oversight of the financial practices supporting all patients throughout the health system. This position supports and follows the Financial Clearance Policy to ensure staff are well educated and trained in securing patient accounts and all applicable regulatory guidelines. The Manager of Financial Clearance assures staff productivity, quality and customer service are monitored and meet the department standards. Works in collaboration with multiple departments throughout the health system.

Essential Job Statements

• Conducts daily work queue review, assists team with workload prioritization and redistribution, reviews reports, assures appropriate account coding, utilizes day-end checklist of key activities, and conducts work queue review for work assessment for following day.

• Participates in the redesign of processes and systems to improve service, data integrity, and staff productivity/quality to achieve departmental goals and process outcomes.

• Focuses efforts of staff on proactive practices, which includes coordinating with other departments as necessary to resolve issues and reviewing and responding to all mail correspondence in a timely and efficient manner.

• Develops and recommends policies and procedures that will increase financial counseling efficiency in coordination with all departmental areas.

• Uses financial concepts and tools to analyze situations and make operational decisions that support the achievement of short and longer-term department objectives.

• Leading Teams - Inspires and sustains team unity and engagement by developing, motivating, and guiding the team to achieve results together through productive relationships and work.

• Ensure responsibility and visible commitment of diversity equity and inclusion strategy, programs, and initiatives through collaboration and implementation of initiatives across the health system.

• Performs other duties as assigned and/or participates in special projects to support the mission of VCUHS. Accepts alternate assignments, as required to fulfill business needs.

Patient Population

Not applicable to this position.

Employment Qualifications

Required Education:

Bachelor’s Degree Healthcare Administration; Business Administration Finance, Accounting, or closely related field. Combination of education and experience in lieu of degree.

Preferred Education:

Master’s Degree Healthcare Administration; Business Administration Finance, Accounting, or closely related field.

Licensure/Certification Required: N/A

Licensure/Certification Preferred:

Diversity Equity and Inclusion certification preferred

Certified Healthcare Access Manager preferred

Minimum Qualifications

Years and Type of Required Experience

5 years of progressive leadership experience with a minimum of 3 years of supervisory /management work experience in medical office, medical billing environment or hospital access/pre-access department

Years and Type of Preferred Experience:

10 years of related leadership experience including 5+ years in leadership role with significant business impact

Other Knowledge, Skills and Abilities Required:

Effective leadership to Revenue Cycle operational areas including directors and their teams.

Provides collaborative direction of operations to staff at all access points for practice/clinics.

Standardizes services and creates the optimal patient service experience.

Identifies and pursues opportunities to improve value of operations through enhanced service offerings, improved operational efficiencies and/or cost reductions.

Responsible and accountable for the developments and implementations of standardized procedures, processes, and policies governing registration/scheduling/pre-arrival functions.

Cultural Responsiveness

Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.

Other Knowledge, Skills and Abilities Preferred:

Combination of education and experience in lieu of a degree will be considered.

Working Conditions

Periods of high stress and fluctuating workloads may occur.

General office environment.

May have periods of constant interruptions.

Physical Requirements

Lifting/ Carrying (0-50 lbs.), Push/ Pull (0-50 lbs.)

Work Position: Sitting, Walking, Standing

Additional Physical Requirements/ Hazards

Physical Requirements:

Hear alarms/telephone/tape recorder,Reach above shoulder,Repetitive arm/hand movements

Hazards: N/A

Mental/Sensory – Emotional

Mental/Sensory: Reasoning,Problem Solving,Hearing,Speak Clearly,Write Legibly,Reading,Logical Thinking

Emotional: fast-paced environment, Able to Handle Multiple Priorities, Able to Adapt to Frequent Change

Days

EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.

#J-18808-Ljbffr

Overview

Remote: For the state of Virginia only.

The Manager of Financial Clearance is responsible for managing performance, which encompasses operational performance, financial performance, and cost efficiency. The Manager of Financial Clearance is responsible for the oversight of the financial practices supporting all patients throughout the health system. This position supports and follows the Financial Clearance Policy to ensure staff are well educated and trained in securing patient accounts and all applicable regulatory guidelines. The Manager of Financial Clearance assures staff productivity, quality and customer service are monitored and meet the department standards. Works in collaboration with multiple departments throughout the health system.

Essential Job Statements

• Conducts daily work queue review, assists team with workload prioritization and redistribution, reviews reports, assures appropriate account coding, utilizes day-end checklist of key activities, and conducts work queue review for work assessment for following day.

• Participates in the redesign of processes and systems to improve service, data integrity, and staff productivity/quality to achieve departmental goals and process outcomes.

• Focuses efforts of staff on proactive practices, which includes coordinating with other departments as necessary to resolve issues and reviewing and responding to all mail correspondence in a timely and efficient manner.

• Develops and recommends policies and procedures that will increase financial counseling efficiency in coordination with all departmental areas.

• Uses financial concepts and tools to analyze situations and make operational decisions that support the achievement of short and longer-term department objectives.

• Leading Teams - Inspires and sustains team unity and engagement by developing, motivating, and guiding the team to achieve results together through productive relationships and work.

• Ensure responsibility and visible commitment of diversity equity and inclusion strategy, programs, and initiatives through collaboration and implementation of initiatives across the health system.

• Performs other duties as assigned and/or participates in special projects to support the mission of VCUHS. Accepts alternate assignments, as required to fulfill business needs.

Patient Population

Not applicable to this position.

Employment Qualifications

Required Education:

Bachelor’s Degree Healthcare Administration; Business Administration Finance, Accounting, or closely related field. Combination of education and experience in lieu of degree.

Preferred Education:

Master’s Degree Healthcare Administration; Business Administration Finance, Accounting, or closely related field.

Licensure/Certification Required: N/A

Licensure/Certification Preferred:

Diversity Equity and Inclusion certification preferred

Certified Healthcare Access Manager preferred

Minimum Qualifications

Years and Type of Required Experience

5 years of progressive leadership experience with a minimum of 3 years of supervisory /management work experience in medical office, medical billing environment or hospital access/pre-access department

Years and Type of Preferred Experience:

10 years of related leadership experience including 5+ years in leadership role with significant business impact

Other Knowledge, Skills and Abilities Required:

Effective leadership to Revenue Cycle operational areas including directors and their teams.

Provides collaborative direction of operations to staff at all access points for practice/clinics.

Standardizes services and creates the optimal patient service experience.

Identifies and pursues opportunities to improve value of operations through enhanced service offerings, improved operational efficiencies and/or cost reductions.

Responsible and accountable for the developments and implementations of standardized procedures, processes, and policies governing registration/scheduling/pre-arrival functions.

Cultural Responsiveness

Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.

Other Knowledge, Skills and Abilities Preferred:

Combination of education and experience in lieu of a degree will be considered.

Working Conditions

Periods of high stress and fluctuating workloads may occur.

General office environment.

May have periods of constant interruptions.

Physical Requirements

Lifting/ Carrying (0-50 lbs.), Push/ Pull (0-50 lbs.)

Work Position: Sitting, Walking, Standing

Additional Physical Requirements/ Hazards

Physical Requirements:

Hear alarms/telephone/tape recorder,Reach above shoulder,Repetitive arm/hand movements

Hazards: N/A

Mental/Sensory – Emotional

Mental/Sensory: Reasoning,Problem Solving,Hearing,Speak Clearly,Write Legibly,Reading,Logical Thinking

Emotional: fast-paced environment, Able to Handle Multiple Priorities, Able to Adapt to Frequent Change

Days

EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.

#J-18808-Ljbffr

Overview

Remote: For the state of Virginia only.

The Manager of Financial Clearance is responsible for managing performance, which encompasses operational performance, financial performance, and cost efficiency. The Manager of Financial Clearance is responsible for the oversight of the financial practices supporting all patients throughout the health system. This position supports and follows the Financial Clearance Policy to ensure staff are well educated and trained in securing patient accounts and all applicable regulatory guidelines. The Manager of Financial Clearance assures staff productivity, quality and customer service are monitored and meet the department standards. Works in collaboration with multiple departments throughout the health system.

Essential Job Statements

• Conducts daily work queue review, assists team with workload prioritization and redistribution, reviews reports, assures appropriate account coding, utilizes day-end checklist of key activities, and conducts work queue review for work assessment for following day.

• Participates in the redesign of processes and systems to improve service, data integrity, and staff productivity/quality to achieve departmental goals and process outcomes.

• Focuses efforts of staff on proactive practices, which includes coordinating with other departments as necessary to resolve issues and reviewing and responding to all mail correspondence in a timely and efficient manner.

• Develops and recommends policies and procedures that will increase financial counseling efficiency in coordination with all departmental areas.

• Uses financial concepts and tools to analyze situations and make operational decisions that support the achievement of short and longer-term department objectives.

• Leading Teams - Inspires and sustains team unity and engagement by developing, motivating, and guiding the team to achieve results together through productive relationships and work.

• Ensure responsibility and visible commitment of diversity equity and inclusion strategy, programs, and initiatives through collaboration and implementation of initiatives across the health system.

• Performs other duties as assigned and/or participates in special projects to support the mission of VCUHS. Accepts alternate assignments, as required to fulfill business needs.

Patient Population

Not applicable to this position.

Employment Qualifications

Required Education:

Bachelor’s Degree Healthcare Administration; Business Administration Finance, Accounting, or closely related field. Combination of education and experience in lieu of degree.

Preferred Education:

Master’s Degree Healthcare Administration; Business Administration Finance, Accounting, or closely related field.

Licensure/Certification Required: N/A

Licensure/Certification Preferred:

Diversity Equity and Inclusion certification preferred

Certified Healthcare Access Manager preferred

Minimum Qualifications

Years and Type of Required Experience

5 years of progressive leadership experience with a minimum of 3 years of supervisory /management work experience in medical office, medical billing environment or hospital access/pre-access department

Years and Type of Preferred Experience:

10 years of related leadership experience including 5+ years in leadership role with significant business impact

Other Knowledge, Skills and Abilities Required:

Effective leadership to Revenue Cycle operational areas including directors and their teams.

Provides collaborative direction of operations to staff at all access points for practice/clinics.

Standardizes services and creates the optimal patient service experience.

Identifies and pursues opportunities to improve value of operations through enhanced service offerings, improved operational efficiencies and/or cost reductions.

Responsible and accountable for the developments and implementations of standardized procedures, processes, and policies governing registration/scheduling/pre-arrival functions.

Cultural Responsiveness

Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.

Other Knowledge, Skills and Abilities Preferred:

Combination of education and experience in lieu of a degree will be considered.

Working Conditions

Periods of high stress and fluctuating workloads may occur.

General office environment.

May have periods of constant interruptions.

Physical Requirements

Lifting/ Carrying (0-50 lbs.), Push/ Pull (0-50 lbs.)

Work Position: Sitting, Walking, Standing

Additional Physical Requirements/ Hazards

Physical Requirements:

Hear alarms/telephone/tape recorder,Reach above shoulder,Repetitive arm/hand movements

Hazards: N/A

Mental/Sensory – Emotional

Mental/Sensory: Reasoning,Problem Solving,Hearing,Speak Clearly,Write Legibly,Reading,Logical Thinking

Emotional: fast-paced environment, Able to Handle Multiple Priorities, Able to Adapt to Frequent Change

Days

EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.

#J-18808-Ljbffr

Overview

Remote: For the state of Virginia only.

The Manager of Financial Clearance is responsible for managing performance, which encompasses operational performance, financial performance, and cost efficiency. The Manager of Financial Clearance is responsible for the oversight of the financial practices supporting all patients throughout the health system. This position supports and follows the Financial Clearance Policy to ensure staff are well educated and trained in securing patient accounts and all applicable regulatory guidelines. The Manager of Financial Clearance assures staff productivity, quality and customer service are monitored and meet the department standards. Works in collaboration with multiple departments throughout the health system.

Essential Job Statements

• Conducts daily work queue review, assists team with workload prioritization and redistribution, reviews reports, assures appropriate account coding, utilizes day-end checklist of key activities, and conducts work queue review for work assessment for following day.

• Participates in the redesign of processes and systems to improve service, data integrity, and staff productivity/quality to achieve departmental goals and process outcomes.

• Focuses efforts of staff on proactive practices, which includes coordinating with other departments as necessary to resolve issues and reviewing and responding to all mail correspondence in a timely and efficient manner.

• Develops and recommends policies and procedures that will increase financial counseling efficiency in coordination with all departmental areas.

• Uses financial concepts and tools to analyze situations and make operational decisions that support the achievement of short and longer-term department objectives.

• Leading Teams - Inspires and sustains team unity and engagement by developing, motivating, and guiding the team to achieve results together through productive relationships and work.

• Ensure responsibility and visible commitment of diversity equity and inclusion strategy, programs, and initiatives through collaboration and implementation of initiatives across the health system.

• Performs other duties as assigned and/or participates in special projects to support the mission of VCUHS. Accepts alternate assignments, as required to fulfill business needs.

Patient Population

Not applicable to this position.

Employment Qualifications

Required Education:

Bachelor’s Degree Healthcare Administration; Business Administration Finance, Accounting, or closely related field. Combination of education and experience in lieu of degree.

Preferred Education:

Master’s Degree Healthcare Administration; Business Administration Finance, Accounting, or closely related field.

Licensure/Certification Required: N/A

Licensure/Certification Preferred:

Diversity Equity and Inclusion certification preferred

Certified Healthcare Access Manager preferred

Minimum Qualifications

Years and Type of Required Experience

5 years of progressive leadership experience with a minimum of 3 years of supervisory /management work experience in medical office, medical billing environment or hospital access/pre-access department

Years and Type of Preferred Experience:

10 years of related leadership experience including 5+ years in leadership role with significant business impact

Other Knowledge, Skills and Abilities Required:

Effective leadership to Revenue Cycle operational areas including directors and their teams.

Provides collaborative direction of operations to staff at all access points for practice/clinics.

Standardizes services and creates the optimal patient service experience.

Identifies and pursues opportunities to improve value of operations through enhanced service offerings, improved operational efficiencies and/or cost reductions.

Responsible and accountable for the developments and implementations of standardized procedures, processes, and policies governing registration/scheduling/pre-arrival functions.

Cultural Responsiveness

Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.

Other Knowledge, Skills and Abilities Preferred:

Combination of education and experience in lieu of a degree will be considered.

Working Conditions

Periods of high stress and fluctuating workloads may occur.

General office environment.

May have periods of constant interruptions.

Physical Requirements

Lifting/ Carrying (0-50 lbs.), Push/ Pull (0-50 lbs.)

Work Position: Sitting, Walking, Standing

Additional Physical Requirements/ Hazards

Physical Requirements:

Hear alarms/telephone/tape recorder,Reach above shoulder,Repetitive arm/hand movements

Hazards: N/A

Mental/Sensory – Emotional

Mental/Sensory: Reasoning,Problem Solving,Hearing,Speak Clearly,Write Legibly,Reading,Logical Thinking

Emotional: fast-paced environment, Able to Handle Multiple Priorities, Able to Adapt to Frequent Change

Days

EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.

#J-18808-Ljbffr

Overview

Remote: For the state of Virginia only.

The Manager of Financial Clearance is responsible for managing performance, which encompasses operational performance, financial performance, and cost efficiency. The Manager of Financial Clearance is responsible for the oversight of the financial practices supporting all patients throughout the health system. This position supports and follows the Financial Clearance Policy to ensure staff are well educated and trained in securing patient accounts and all applicable regulatory guidelines. The Manager of Financial Clearance assures staff productivity, quality and customer service are monitored and meet the department standards. Works in collaboration with multiple departments throughout the health system.

Essential Job Statements

• Conducts daily work queue review, assists team with workload prioritization and redistribution, reviews reports, assures appropriate account coding, utilizes day-end checklist of key activities, and conducts work queue review for work assessment for following day.

• Participates in the redesign of processes and systems to improve service, data integrity, and staff productivity/quality to achieve departmental goals and process outcomes.

• Focuses efforts of staff on proactive practices, which includes coordinating with other departments as necessary to resolve issues and reviewing and responding to all mail correspondence in a timely and efficient manner.

• Develops and recommends policies and procedures that will increase financial counseling efficiency in coordination with all departmental areas.

• Uses financial concepts and tools to analyze situations and make operational decisions that support the achievement of short and longer-term department objectives.

• Leading Teams - Inspires and sustains team unity and engagement by developing, motivating, and guiding the team to achieve results together through productive relationships and work.

• Ensure responsibility and visible commitment of diversity equity and inclusion strategy, programs, and initiatives through collaboration and implementation of initiatives across the health system.

• Performs other duties as assigned and/or participates in special projects to support the mission of VCUHS. Accepts alternate assignments, as required to fulfill business needs.

Patient Population

Not applicable to this position.

Employment Qualifications

Required Education:

Bachelor’s Degree Healthcare Administration; Business Administration Finance, Accounting, or closely related field. Combination of education and experience in lieu of degree.

Preferred Education:

Master’s Degree Healthcare Administration; Business Administration Finance, Accounting, or closely related field.

Licensure/Certification Required: N/A

Licensure/Certification Preferred:

Diversity Equity and Inclusion certification preferred

Certified Healthcare Access Manager preferred

Minimum Qualifications

Years and Type of Required Experience

5 years of progressive leadership experience with a minimum of 3 years of supervisory /management work experience in medical office, medical billing environment or hospital access/pre-access department

Years and Type of Preferred Experience:

10 years of related leadership experience including 5+ years in leadership role with significant business impact

Other Knowledge, Skills and Abilities Required:

Effective leadership to Revenue Cycle operational areas including directors and their teams.

Provides collaborative direction of operations to staff at all access points for practice/clinics.

Standardizes services and creates the optimal patient service experience.

Identifies and pursues opportunities to improve value of operations through enhanced service offerings, improved operational efficiencies and/or cost reductions.

Responsible and accountable for the developments and implementations of standardized procedures, processes, and policies governing registration/scheduling/pre-arrival functions.

Cultural Responsiveness

Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.

Other Knowledge, Skills and Abilities Preferred:

Combination of education and experience in lieu of a degree will be considered.

Working Conditions

Periods of high stress and fluctuating workloads may occur.

General office environment.

May have periods of constant interruptions.

Physical Requirements

Lifting/ Carrying (0-50 lbs.), Push/ Pull (0-50 lbs.)

Work Position: Sitting, Walking, Standing

Additional Physical Requirements/ Hazards

Physical Requirements:

Hear alarms/telephone/tape recorder,Reach above shoulder,Repetitive arm/hand movements

Hazards: N/A

Mental/Sensory – Emotional

Mental/Sensory: Reasoning,Problem Solving,Hearing,Speak Clearly,Write Legibly,Reading,Logical Thinking

Emotional: fast-paced environment, Able to Handle Multiple Priorities, Able to Adapt to Frequent Change

Days

EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.

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