5,345 Partners jobs in South Africa

Overview

To identify analyse and document improvement opportunities across various lines of Business and Functions by conducting critical analysis within the Business Line or Function in order to enhance process and system functionality identifying the current operating functionality and providing recommendations for the future.

Type of Qualification :

• Degree Business / Commerce / Information Technology

Experience Required :

• Insurance Legacy & Enablement
• Insurance
• 1-2 years Experience in business analysis process flow and business process improvement.
• 1-2 years Experience in Project management.
• Home Loan Experience

Behavioural Competencies :

• Adopting Practical Approaches
• Challenging Ideas
• Checking Things
• Documenting Facts
• Examining Information
• Exploring Possibilities
• Generating Ideas
• Interacting with People
• Interpreting Data
• Seizing Opportunities
• Taking Action
• Team Working

Technical Competencies :

• Business Process Improvement
• Data Analysis
• Development
• Emerging Technology Monitoring
• IT Knowledge
• Project Management (Project Mgmt)

Remote Work : Employment Type :

Full-time

Key Skills:

• Clerical
• Diploma
• Foreclosure Paralegal
• Flight Operations
• Construction Equipment

Experience : years

Vacancy : 1

Business Segment: Personal & Private Banking

Location: ZA, GP, Johannesburg, 30 Baker Street

To identify, analyse and document improvement opportunities across various lines of Business and Functions by conducting critical analysis within the Business Line or Function in order to enhance process and system functionality, identifying the current operating functionality and providing recommendations for the future.

• Degree Business/Commerce/Information Technology

• Insurance Legacy & Enablement
• Insurance
• 1-2 years Experience in business analysis, process flow and business process improvement.
• 1-2 years Experience in Project management.

Job Overview

Business Segment: Personal & Private Banking

Location: ZA, GP, Johannesburg, 30 Baker Street

Job Type: Full-time

Job Ref ID: A-0001

Date Posted: 8/18/2025

Job Description

To identify, analyse and document improvement opportunities across various lines of Business and Functions by conducting critical analysis within the Business Line or Function in order to enhance process and system functionality, identifying the current operating functionality and providing recommendations for the future.

Qualifications

Type of Qualification:

Degree Business/Commerce/Information Technology

Experience Required:

Insurance Legacy & Enablement

Insurance

1-2 years Experience in business analysis, process flow and business process improvement.

1-2 years Experience in Project management.

Home Loan Experience

Additional Information

Behavioural Competencies:

Adopting Practical Approaches

Challenging Ideas

Checking Things

Documenting Facts

Examining Information

Exploring Possibilities

Generating Ideas

Interacting with People

Interpreting Data

Seizing Opportunities

Taking Action

Team Working

Technical Competencies:

Business Process Improvement

Data Analysis

Development

Emerging Technology Monitoring

IT Knowledge

Project Management (Project Mgmt)

Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on or

Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector's most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We're passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description
To identify, analyse and document improvement opportunities across various lines of Business and Functions by conducting critical analysis within the Business Line or Function in order to enhance process and system functionality, identifying the current operating functionality and providing recommendations for the future.

Qualifications
Type of Qualification:

• Degree Business/Commerce/Information Technology

Experience Required:

• Insurance Legacy & Enablement
• Insurance
• 1-2 years Experience in business analysis, process flow and business process improvement.
• 1-2 years Experience in Project management.
• Home Loan Experience

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Challenging Ideas
• Checking Things
• Documenting Facts
• Examining Information
• Exploring Possibilities
• Generating Ideas
• Interacting with People
• Interpreting Data
• Seizing Opportunities
• Taking Action
• Team Working

Technical Competencies:

• Business Process Improvement
• Data Analysis
• Development
• Emerging Technology Monitoring
• IT Knowledge
• Project Management (Project Mgmt)

Job Purpose

To assist with conceptualising, identifying, developing, executing and implementing profitable complex Structured Finance solutions with targeted clients of the bank related to mezzanine lending and equity transactions; in line with Nedbank business strategy.

Job Responsibilities

• Achieve financial results set by management by assisting the team in securing; equity investments and mezzanine funding opportunities, in the real estate sector, which contribute to improved client service.
• Assist in the structuring; origination; implementation; and monitoring and management of deals; taking corrective action when required; by assisting in compiling and pitching presentations to prospective clients; compiling investment model papers for presentation to Investment Committee for new and existing deals and assisting Property Finance, Finance, Legal and other stakeholders on the implementation of deals.
• Cross-sell other products offered by Nedbank by keeping abreast of Nedbank's offerings in terms of quality; cost; business expectations and compliance.
• Support effective execution of transactions; complying with risk standards; monitoring and taking corrective action when required by modelling; researching; analysing investment proposals and executing legal agreements.
• Improve deal origination by providing multidisciplinary solutions; identifying and resolving work problems and delivering the required output to clients; and refining and enhancing coverage.
• Ensure deals are implemented appropriately; and adhere to policies; procedures and regulatory requirements by developing; maintaining; and running risk and pricing models.
• Develop collaborative client and internal relationships by providing high quality advice; execution; and delivery on new and existing transactions meeting business needs.
• Meet and exceed client needs constantly by maintaining open channels of communication with internal stakeholders and ensuring smooth workflow.
• Seek opportunities to improve business processes and systems by identifying, recommending and implementing effective ways to operate.
• Participate and support corporate responsibility and other initiatives for the achievement of business strategy (e.g. Green Strategy).
• Ensure the SPV's with which we are involved in comply with the legislature in so far as regulatory, company secretary and accounting practices are concerned.
• Undertake quarterly reviews of each investment, updating the committee on progress and highlighting identified risks.

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

BCom Honours/ LLB or equivalent

Essential Certifications

• CA(SA), CFA

Minimum Experience Level

• 3 to 5 years' experience in Real Estate Equity and/or Mezzanine Finance or Property fund and/or Property development environment
• 3 to 5 years deal structuring experience

Technical / Professional Knowledge

• Business principles
• Business terms and definitions
• Business writing
• Data analysis
• Governance, Risk and Controls
• Industry trends
• Microsoft Office
• Principles of project management
• Relevant regulatory knowledge
• Oral and written communication techniques

Behavioural Competencies

• Communication
• Continuous Learning
• Collaborating
• Stress Tolerance
• Quality Orientation
• Technical/Professional Knowledge and Skills

Employment Equity Statement

Preference will be given to individuals from underrepresented groups.

-

Please contact the Nedbank Recruiting Team

Business Segment: Personal & Private Banking

Location: ZA, GP, Johannesburg, 30 Baker Street

To identify, analyse and document improvement opportunities across various lines of Business and Functions by conducting critical analysis within the Business Line or Function in order to enhance process and system functionality, identifying the current operating functionality and providing recommendations for the future.

• Degree Business/Commerce/Information Technology

• Insurance Legacy & Enablement
• Insurance
• 1-2 years Experience in business analysis, process flow and business process improvement.
• 1-2 years Experience in Project management.

When it comes to putting people first, we're number 1.
The number 1 Top Employer in South Africa.

Certified by the Top Employer Institute 2025.

Role Purpose/Business Unit:
The senior manager takes end to end responsibility for providing operational support and enablement to Indirect Trade Partners and Sales teams across all Vodacom Regions with the objective to grow the Indirect Partner Channel in alignment with Vodacom Business strategy. The manager is responsible to oversee and manage the Trade Partner support team and collaborate with internal and external stakeholders with the objective to operationally support and enable all sales channels.

The manager is also responsible for sales operations as well as strategic projects for the partner channel including optimizing CRM systems/tools to deliver sales process efficiencies in order to maximize trade partner sales opportunities.

Your responsibilities will include:
Partner and Channel Management

• Manage the trade partner support team in supporting business sales processes for trade partners to ensure successful sales of fixed and cloud products across all channels
• Drive and manage all partner improvement programs, projects, systems and streamline all processes
• Work with internal and external stakeholders (IT, SFAAdmin product etc) to improve customer feedback into the product development roadmap and sales journey's
• Managing business transformation programmes/projects to improve on partner sales capabilities
• Work the marketing and sales teams to improve the partner feedback to the propositions, marketing and capabilities roadmap
• Creating and managing automation tools to increase sales process efficiency
• Implementing and supporting CRM tools to maximize opportunities and Trade Partner sales
• Point of escalation for fixed operational partner queries (Pre and Post Sales)

Stakeholder Management

• Provide specialised and technical support to internal and external stakeholders to ensure achievement of functional and organisational objectives
• Establish and monitor healthy, diverse internal and external relations and implement remedial actions where required, in the achievement of organisational goals
• Develop and maintain key relationships with business partners, ensuring that channel partners are aligned to the business objectives, customer experience expectations and to the sales partner strategy framework

Trade Partner Support – Key activities

• Managing the creation of opportunities in the CRM (CPQ/VPP/Siebel) based on partner or partner account manager requests
• Managing the workflow of complex opportunities to solution teams or creating simple product quotes in CRM (CPQ/VPP/Siebel) - Partner /PAM request)
• Perform simple fixed product desktop assessments (Single and Bulk requests)
• Managing the creation of new/sub billing accounts and new account applications
• Management and tracking of all signed quotes and proposals for order capture(order prep, logging & tracking)
• Manage all order escalations eg VoIP stuck porting orders etc
• Manage end to end vetting escalations (vetting delays/additional vetting requirements and info /system etc.)
• Manage all service and project escalations (stuck orders/installation dates/managing admin cancellation)
• Manage trade partner simple and complex fixed billing queries (bill disputes investigations and bill adjustments etc.)
• Manage product operational and sales escalations raised by trade partner (incorrect price issues, SFAADMIN SR's, system integration and product promotion quoting issues on CRM)
• Support trade partner, sales teams and subscribers collections escalations to assist to resolve Suspensions/Resumes for suspended accounts
• Supporting trade parnters and sales team with general account detail changes (Manage requests for Billing account changes, Customer contact, etc.)
• Manage and resolution of RAM escalation for fall outs on delivery and delays/re-shipping of parcels
• Provide end to end operational support (router/SIM/Equipment replacement, account arrears, link upgrades/downgrades/addition IP Talk/static IP requests/customer requesting PAM etc.)
• Support cancellation escalations and assist with late cancellations/billing disputes related to cancellations etc
• Management and support of adhoc admin requests (CRM order/solutions reports, investigating billing accounts created by partners etc.)

Delivering through People:

• Oversee the activities of the trade partner support team to ensure effective delivery of business outcomes, and achievement of the channel strategy
• Supports and enables the team to succeed by encouraging frequent knowledge sharing between team members amongst other enablement initiatives
• Create fit for future organization capability through skills development informed by skill gap analysis in line with business strategy and ensuring that the identified skills gaps, are addressed through training
• Develop a high performing team by embedding formal performance management process, informal coaching through continuous 1:1 performance discussion
• Embed the Spirit of Vodacom by living the Spirit behaviours and ensuring consistent Spirit engagement initiatives.
• When required, initiate disciplinary processes for team members calling on support from HR when required
• Resolve grievances raised by team members and escalate only if required
• Maintain and grow business partner relations, driving Vodacom business strategic objectives across the partner base

The ideal candidate for this role will have:

• BCom Degree/Equivalent
• A Post Graduate Degree in Business Commerce, Finance or related field may be advantageous

• A minimum of 8 years management and service experience in the telecommunications or technology related environments e.g. (ICT) with demonstrated experience in:

• Partner Channel / distribution management

• Strong understanding of Indirect sales models & partner ecosystems
• Strong understanding of Partner CRM and Management

• Ability to build & grow relationships

• 5 to 8 years management experience, and experience in leading a Partner Support team

Technical Competencies

• Experience in solution selling within partner/enterprise customers
• Deep understanding of the partner/customer's business, it's market and industry alongside key decision-makers and influencers in partner/account organisation
• Ability to translate partner/customer's objectives and strategy into relevant Vodacom Business propositions
• Successful track record of managing multi- industry sales and demonstrate profitable revenue growth

Behavioural Competencies

• Partner/Customer Focus: Prioritizing partner/customer needs and delivering excellent service
• Accountability: seeks feedback and identifies opportunities for improvement or innovation
• Collaboration: Actively fosters collaboration, seeks input and effectively partners
• Resilience: Actively seeks opportunities for growth, demonstrates a strong commitment to self-improvement and has a growth mindset
• Flexibility: uses various techniques to influence others (lobbies, approaches decision makers, finds sponsors)
• Organizational Savvy: Demonstrates strong understanding of assigned strategy for the Business/ Function and creates strong team alignment to the strategy

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications:
22 August 2025.
The base location for this role is
Vodacom Midrand Campus.
The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.

Johannesburg, South Africa

Job description

Requisition ID

Date posted

08/17/2025

When it comes to putting people first, we're number 1.

The number 1 Top Employer in South Africa.

Certified by the Top Employer Institute 2025.

Role Purpose/Business Unit:

The senior manager takes end to end responsibility for providing operational support and enablement to Indirect Trade Partners and Sales teams across all Vodacom Regions with the objective to grow the Indirect Partner Channel in alignment with Vodacom Business strategy. The manager is responsible to oversee and manage the Trade Partner support team and collaborate with internal and external stakeholders with the objective to operationally support and enable all sales channels.

The manager is also responsible for sales operations as well as strategic projects for the partner channel including optimizing CRM systems/tools to deliver sales process efficiencies in order to maximize trade partner sales opportunities.

Your responsibilities will include:

Partner and Channel Management

• Manage the trade partner support team in supporting business sales processes for trade partners to ensure successful sales of fixed and cloud products across all channels
• Drive and manage all partner improvement programs, projects, systems and streamline all processes
• Work with internal and external stakeholders (IT, SFAAdmin product etc) to improve customer feedback into the product development roadmap and sales journey's
• Managing business transformation programmes/projects to improve on partner sales capabilities
• Work the marketing and sales teams to improve the partner feedback to the propositions, marketing and capabilities roadmap
• Creating and managing automation tools to increase sales process efficiency
• Implementing and supporting CRM tools to maximize opportunities and Trade Partner sales
• Point of escalation for fixed operational partner queries (Pre and Post Sales)

Stakeholder Management

• Provide specialised and technical support to internal and external stakeholders to ensure achievement of functional and organisational objectives
• Establish and monitor healthy, diverse internal and external relations and implement remedial actions where required, in the achievement of organisational goals.
• Develop and maintain key relationships with business partners, ensuring that channel partners are aligned to the business objectives, customer experience expectations and to the sales partner strategy framework.

Trade Partner Support – Key activities

• Managing the creation of opportunities in the CRM (CPQ/VPP/Siebel) based on partner or partner account manager requests
• Managing the workflow of complex opportunities to solution teams or creating simple product quotes in CRM (CPQ/VPP/Siebel) - Partner /PAM request)
• Perform simple fixed product desktop assessments (Single and Bulk requests)
• Managing the creation of new/sub billing accounts and new account applications
• Management and tracking of all signed quotes and proposals for order capture(order prep, logging & tracking)
• Manage all order escalations eg VoIP stuck porting orders etc.
• Manage end to end vetting escalations (vetting delays/additional vetting requirements and info /system etc.)
• Manage all service and project escalations (stuck orders/installation dates/managing admin cancellation)
• Manage trade partner simple and complex fixed billing queries (bill disputes investigations and bill adjustments etc.)
• Manage product operational and sales escalations raised by trade partner (incorrect price issues, SFAADMIN SR's, system integration and product promotion quoting issues on CRM)
• Support trade partner, sales teams and subscribers collections escalations to assist to resolve Suspensions/Resumes for suspended accounts
• Supporting trade parnters and sales team with general account detail changes (Manage requests for Billing account changes, Customer contact, etc.)
• Manage and resolution of RAM escalation for fall outs on delivery and delays/re-shipping of parcels
• Provide end to end operational support (router/SIM/Equipment replacement, account arrears, link upgrades/downgrades/addition IP Talk/static IP requests/customer requesting PAM etc.)
• Support cancellation escalations and assist with late cancellations/billing disputes related to cancellations etc.
• Management and support of adhoc admin requests (CRM order/solutions reports, investigating billing accounts created by partners etc.)

Delivering through People:

• Oversee the activities of the trade partner support team to ensure effective delivery of business outcomes, and achievement of the channel strategy
• Supports and enables the team to succeed by encouraging frequent knowledge sharing between team members amongst other enablement initiatives.
• Create fit for future organization capability through skills development informed by skill gap analysis in line with business strategy and ensuring that the identified skills gaps, are addressed through training.
• Develop a high performing team by embedding formal performance management process, informal coaching through continuous 1:1 performance discussion
• Embed the Spirit of Vodacom by living the Spirit behaviours and ensuring consistent Spirit engagement initiatives.
• When required, initiate disciplinary processes for team members calling on support from HR when required
• Resolve grievances raised by team members and escalate only if required
• Maintain and grow business partner relations, driving Vodacom business strategic objectives across the partner base

The ideal candidate for this role will have:

• BCom Degree/Equivalent
• A Post Graduate Degree in Business Commerce, Finance or related field may be advantageous
• A minimum of 8 years management and service experience in the telecommunications or technology related environments e.g. (ICT) with demonstrated experience in:
• Partner Channel / distribution management
• Strong understanding of Indirect sales models & partner ecosystems
• Strong understanding of Partner CRM and Management
• Ability to build & grow relationships
• 5 to 8 years management experience, and experience in leading a Partner Support team.

Technical Competencies

• Experience in solution selling within partner/enterprise customers
• Deep understanding of the partner/customer's business, it's market and industry alongside key decision-makers and influencers in partner/account organisation
• Ability to translate partner/customer's objectives and strategy into relevant Vodacom Business propositions
• Successful track record of managing multi- industry sales and demonstrate profitable revenue growth

Behavioural Competencies

• Partner/Customer Focus: Prioritizing partner/customer needs and delivering excellent service
• Accountability: seeks feedback and identifies opportunities for improvement or innovation
• Collaboration: Actively fosters collaboration, seeks input and effectively partners
• Resilience: Actively seeks opportunities for growth, demonstrates a strong commitment to self-improvement and has a growth mindset
• Flexibility: uses various techniques to influence others (lobbies, approaches decision makers, finds sponsors)
• Organizational Savvy: Demonstrates strong understanding of assigned strategy for the Business/ Function and creates strong team alignment to the strategy.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 22 August 2025.

The base location for this role is Vodacom Midrand Campus.

The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.

Insights from previous hires

Top skills

Account Management

Previously worked as

1. Senior Account Manager

2. Business Development Manager

3. Regional Sales Manager

4. Channel Manager

5. Senior Business Development Manager