614 Partner Management jobs in South Africa
Partner Management Administrator
Posted today
Job Viewed
Job Description
When it comes to putting people first, we're number 1.
The number 1 Top Employer in South Africa.
Certified by the Top Employer Institute 2025.
The Partner Enablement & Governance Specialist plays a pivotal role in the success of Vodacom Business's Public Sector Sales strategy by acting as the operational backbone for Sales Partners. This role is designed to empower partners to sell effectively, streamline administrative processes, and ensure governance and compliance across all partner-related activities.
To enable, support, and govern the performance and operations of Sales Partners within the Public Sector Sales environment. This role ensures that partners are equipped to sell effectively, are administratively supported, and operate within compliance and performance frameworks that drive revenue growth for Vodacom Business.
A critical component of the role also involves supporting Vodacom's regulatory obligations to ICASA, including project planning, installer administration, and financial tracking. This ensures that Vodacom Business remains compliant while delivering high-quality service to public sector clients.
Partner Management
- Resolve Partner Disputes and manage Commission Reports
- Administer Edu Bundles
- Support the RT15 Once-off and Ongoing Commissions
- Provide Payment Summaries and track Mobile Base Movement
- Support partners with administrative needs, including Facilities and systems provisioning and access
- Govern and manage the partner leads funnel
- Handle Partner Commission Disputes
Partner Reporting
- Establish, communicate and drive accountability of Partner Targets
- Monitor and evaluate Partner Performance
- Interpret performance data to improve delivery against Sales KPIs
- Collaborate with Regional Managers and Sales Leadership for Partner performance reviews
- Drive partner engagement through the management of a Partner cadence
ICASA Obligations & Project Administration
- Lead Project Planning and Progress Reporting for all regulatory obligations
- Monitor Project Budgets and Expenditure for all regulatory obligations
- Maintain Supplier/Installer details on the Vodacom systems
- Capture Purchase Orders for suppliers and installers
- Support Supplier/Installer invoicing
- Track Network Connectivity Issues
Stakeholder Management
- Managing Stakeholders: Strategic management of stakeholders to achieve success in the market. Builds collaborative partnerships and alliances for market success.
- Leverage a comprehensive network to facilitate project delivery and resolve issues efficiently.
- Collaborate with various departments and stakeholders to ensure project success.
- Provide specialised and technical support to internal and external stakeholders to ensure achievement of functional and organisational objectives
- Manage the multiple internal & external stakeholders across the landscape
- Relevant 3-year degree / diploma or equivalent experience
- 3+ years' work experience in operations, contract management, or related environment, with:
- Strong understanding of public sector procurement
- Experience with Partner/Channel Management
- Proficiency in CRM and opportunity management systems
- Excellent communication, stakeholder management, and interpersonal skills
Technical Competencies
- Business development skills – unlocking the opportunity based on customers' business requirements
- Team player, strong influence and relationship management skills
- A self-starter with a determination to succeed, balanced with appropriate tact and diplomacy
- Ability to work in an international and/or distributed virtual team
- Strong communication and decision making skills – ability to balance conflicting interests
- Proficiency in MS Word, MS Excel, PowerPoint, MS Teams, SharePoint, MS Project, Primavera.
- Detail-oriented with a focus on accuracy and quality.
- Ability to work collaboratively in a team environment and independently.
- Familiarity with project challenges and solutions in government-related and private sector projects.
Behavioural Competencies
- Customer Focus: Prioritizing customer needs and delivering excellent service
- Accountability: seeks feedback and identifies opportunities for improvement or innovation
- Collaboration: Actively fosters collaboration, seeks input and effectively partners
- Resilience: Actively seeks opportunities for growth, demonstrates a strong commitment to self-improvement and has a growth mindset
- Flexibility: uses various techniques to influence others (lobbies, approaches decision makers, finds sponsors)
- People Management: Ensure team work together to deliver on their responsibilities creating accountability and ownership
- Organizational Savvy: Demonstrates strong understanding of assigned strategy for the Business/ Function and creates strong team alignment to the strategy.
We make an impact by offering:
- Enticing incentive programs and competitive benefit packages
- Retirement funds, risk benefits, and medical aid benefits
- Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies
Closing date for Applications: 10 October 2025.
The base location for this role is Vodacom Midrand Campus.
The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.
Lead: Strategic Partnerships
Posted today
Job Viewed
Job Description
Allan & Gill Gray Philanthropies South Africa (AGGP_SA) is committed to strengthening entrepreneurship ecosystems to enable sustainable, high-impact ventures that drive job creation and economic growth. The Lead: Strategic Partnerships & Orchestration will play a pivotal role in executing AGGP_SA's partnership strategy by designing, implementing, and institutionalising frameworks that unlock resources, expand reach, and amplify impact. This role requires a systems thinker with exceptional relationship management skills who can map, match, and mobilise ecosystem partners for transformative outcomes.
Objectives of RoleSTRATEGIC PARTNERSHIPS & ECOSYSTEM ORCHESTRATION
- Execute AGGP_SA's strategic partnerships engagement model.
- Identify, vet, and maintain a sustainable network of ecosystem partners across government, funders, investors, philanthropies, and entrepreneurial support organisations.
- Facilitate collaboration platforms that convene multi-stakeholder efforts and drive ecosystem-wide entrepreneurship development.
- Broker co-investments, joint ventures, and scaling partnerships that expand AGGP_SA's reach and impact.
GOVERNANCE & FRAMEWORKS
- Develop and embed AGGP_SA's partnership frameworks, protocols, and SOPs.
- Manage strategic partnership risk through a risk register and mitigation plans.
- Ensure consistency, quality, and alignment of partnerships with AGGP_SA's vision, strategy, and Theory of Change.
PERFORMANCE & REPORTING
- Monitor and report on the performance and value contribution of individual partnerships and the overall portfolio.
- Track emerging trends, opportunities, and gaps in the entrepreneurship ecosystem.
- Collaborate with Strategy & Performance to measure partnership impact against AGGP_SA goals.
FINANCIAL MANAGEMENT
- In collaboration with Head of Ecosystem Enablement, develop and manage the annual partnership budget.
- Drive financial discipline and accountability.
- Achieve annual co-resourcing targets
KEY PERFORMANCE INDICATORS (KPIs)
- Partnership Value Creation
- Ecosystem Orchestration
- Governance & Risk Management
- Performance & Impact Measurement
- Financial Stewardship
- Masters or appropriate Post Graduate qualification in Development Studies, Economics, Public Policy, Business or related field.
- Minimum 7–10 years' experience in partnership development, ecosystem building, or strategic stakeholder management.
- Proven track record in establishing partnerships across sectors, leading collaborations and managing multi-stakeholder relationships .
- Experience in governance, risk management, and partnership performance measurement.
- Strategic systems thinking with deep understanding of the entrepreneurship ecosystem.
- Strong convening, negotiation, and relationship management skills.
- Governance, risk management, and financial acumen.
- Proven ability to design and manage multi-stakeholder collaborations.
- Strong analytical, reporting, and communication skills.
Product Manager: Strategic Partnerships
Posted today
Job Viewed
Job Description
At
X, bigly labs
, we're Dis-Chem's high-performance innovation hub, where bold ideas meet data, design, and radical customer focus. Our mission is simple:
power the future of healthcare
by lowering costs, improving outcomes, and unlocking new possibilities. We're driven by one big question:
How do we use data + technology today to create healthier lives tomorrow?
Here, we don't just imagine the future,
we build it
. From cutting-edge digital solutions to smarter, patient-focused experiences, we're reimagining health tech to make breakthroughs possible.
Welcome to
X, bigly labs.
This is healthcare, reimagined.
About The Role
At X, bigly labs, strategic partnerships are more than commercial deals – they're ecosystem enablers that unlock new value for our customers and business. As our Strategic Partnerships Product Manager, you'll lead the development and execution of partnership-led initiatives that extend the reach and impact of our loyalty programme and beyond. You'll operate at the intersection of strategy, product, and collaboration – translating partner opportunities into scalable, customer-centric solutions.
what We're Looking For
- Proven experience as a Product Owner or Product Manager in partnerships, loyalty, or ecosystem strategy
- Strong understanding of agile methodologies and backlog management tools (e.g., Jira, Miro)
- Experience working with cross-functional teams and external partners
- Strategic mindset with the ability to balance innovation and execution
- Excellent communication and stakeholder management skills
what You Will Be Doing
Partnership Strategy & Product Leadership
- Define and own the strategic roadmap for partnership-led products and integrations
- Translate business goals and partner opportunities into product features and delivery plans
- Prioritise backlog items that drive ecosystem expansion, customer value, and commercial impact
Ecosystem Development & Activation
- Identify and onboard partners across health, wellness, retail, and digital verticals
- Develop frameworks for partner engagement, onboarding, and lifecycle management
- Lead co-creation of campaigns, offers, and experiences with strategic partners
Cross-Functional Collaboration
- Work closely with marketing, legal, digital, and data teams to activate and integrate partner initiatives
- Ensure seamless execution across channels – app, web, in-store, and third-party platforms
- Align partnership delivery with loyalty, CRM, and go-to-market timelines
Performance & Compliance Oversight
- Monitor partner performance using KPIs such as activation rate, ROI, and customer engagement
- Ensure compliance with legal, regulatory, and brand standards
- Use data and insights to optimise partner impact and inform roadmap decisions
WHY THIS ROLE MATTERS?
You'll be the commercial architect behind our loyalty and partnership ecosystem – ensuring every initiative is financially sound, strategically aligned, and customer-focused. From fuel boosters to financial integrations, your work will shape how loyalty delivers value at scale.
Our values aren't just ideals, they're the through-lines in how we think, build, and make decisions that impact real lives. From bold experimentation in digital solutions to platforms built on integrity, we're shaping a culture designed for
progress that lasts
. It's a culture that
designs for the future
, asks better questions, and answers them with care, urgency, and systems that scale.
Think you've got the energy, the curiosity, and the guts? Stay close
b
igly things are ahead.
Strategic Partnerships for Wealth Management Industry
Posted today
Job Viewed
Job Description
Role Description
This is a full-time remote role for Strategic Partnerships in the Wealth Management industry. The individual will be responsible for developing and managing strategic relationships with financial advisors, clients, and partners in the wealth management sector. Day-to-day tasks include creating partnership strategies, identifying growth opportunities, conducting market analysis, and collaborating with internal teams to deliver impactful solutions. The focus will be on enhancing investment management offerings and driving business growth.
Qualifications
- Financial Planning and Finance skills
- Investment Management and Investments experience
- Knowledge of Insurance and related products
- Excellent communication and relationship-building skills
- Ability to work independently and remotely
- Bachelor's degree in Finance, Business, Economics, or a related field
- Experience in the education sector or impact investing is a plus
director: advancement, commercialisation and strategic partnerships
Posted today
Job Viewed
Job Description
Department
University of Venda -> Vice Chancellor and Principal -> Chief Financial Office
Job Title
DIRECTOR: ADVANCEMENT, COMMERCIALISATION AND STRATEGIC PARTNERSHIPS
Post Level
Grade 5
Job Type
Support - Univen Funded
Closing Date
10/10/2025
Job Requirements
Requirements:
- Master's Degree in Business, Marketing, Finance, Innovation Management, or a related field coupled with at least eight years of relevant senior leadership experience, with a track record in:
- Commercialising non-academic institutional assets
- Designing and implementing sustainability strategies in complex organisations
- Leading high-impact fundraising campaigns
- Securing high-value partnerships and stakeholder buy-in
Duties:
- Design and implement strategic initiatives for institutional development and fundraising, aligned with the University's core priorities.
- Establish, expand, and sustain strategic partnerships and networks to support the University's advancement and fundraising objectives.
- Champion donor stewardship efforts to foster meaningful engagement and encourage philanthropic contributions.
- Build and nurture collaborative relationships with Faculties, Departments, and University entities to enhance the visibility and appeal of their work to prospective donors.
- Lead the development and submission of proposals aimed at securing major gift donations for the University.
Direct alumni relations to strengthen alumni affinity, and promote giving, sponsorships, and donations—both directly and through alumni-led initiatives.
Design and implement strategic initiatives for institutional development and fundraising, aligned with the University's core priorities.
- Establish, expand, and sustain strategic partnerships and networks to support the University's advancement and fundraising objectives.
- Champion donor stewardship efforts to foster meaningful engagement and encourage philanthropic contributions.
- Build and nurture collaborative relationships with Faculties, Departments, and University entities to enhance the visibility and appeal of their work to prospective donors.
- Lead the development and submission of proposals aimed at securing major gift donations for the University.
- Direct alumni relations to strengthen alumni affinity, and promote giving, sponsorships, and donations—both directly and through alumni-led initiatives.
Business Development
Posted today
Job Viewed
Job Description
Purpose of the Role
The Business Development & Engagement Manager is responsible for identifying, developing, and managing new business opportunities while building strong client relationships in a call center environment. The role focuses on sales growth, stakeholder engagement, and strategic partnerships, ensuring revenue targets are met while enhancing the call center's reputation and market presence.
Key Responsibilities
- Drive new business development by identifying and pursuing sales opportunities in line with company growth objectives.
- Build, manage, and maintain strong relationships with corporate clients, stakeholders, and decision-makers.
- Develop and implement engagement initiatives that promote the call center's services and strengthen client partnerships.
- Collaborate with Operations, Training, HR, and Marketing teams to ensure successful execution of sales and engagement strategies.
- Conduct client meetings, presentations, and contract negotiations to secure new business and strengthen existing accounts.
- Monitor call center sales performance, analyzing pipeline conversion rates, campaign effectiveness, and revenue trends.
- Report regularly to senior management and Exco on business development progress, engagement initiatives, and key development areas.
- Represent the call center at industry events, networking forums, and corporate engagements to enhance brand visibility.
- Identify opportunities for process improvements, partnerships, and value-added services to grow client satisfaction and retention.
Qualifications and Experience
- Bachelor's degree in Business, Marketing, Sales, or related field (preferred).
- 2–5 years' experience in sales, business development, or account management, ideally within a call center/BPO environment.
- Proven track record of achieving and exceeding revenue targets.
- Strong experience in stakeholder engagement and corporate relationship management.
- Knowledge of call center sales processes, lead generation, and client onboarding.
- Excellent communication, presentation, and negotiation skills.
Skills and Competencies
- Sales and business development expertise.
- Strong stakeholder and client relationship management.
- Strategic thinking and execution.
- Call center sales process knowledge.
- Negotiation and closing skills.
- Data-driven decision-making and reporting.
- Cross-functional collaboration.
- Excellent organizational and time management skills.
We are committed to providing equal opportunities to all applicants from diverse backgrounds. Please note only candidates meeting the specified criteria will be considered.
Thank you for choosing us as your employer of choice. Please note that only suitably qualified candidates will be considered. If you do not hear from us within 14 working days, please regard your application as unsuccessful. We wish you well in your future endeavors.
Business Development
Posted today
Job Viewed
Job Description
About our client:
With a focus on Africa, China, the UK and the US, this global investment firm offers you an opportunity to be involved with a unique approach to responsible investing whilst driving performance and innovation. This client is guided by a philosophy of investing with care and seeks out top achievers who are looking to redefine and shape the future of the investment industry. Our client holds a firm belief that their work goes beyond financial gains and numbers, recognising the impact of their actions on the lives and futures of those they serve. With a specialised focus on emerging markets and a passion for Africa and China, our client offers independent advice, analysis, and reporting services to a diverse range of asset owners, investment managers, hedge funds, private equity firms, service providers, and brokers.
What you will be doing:
- Support the acquisition of new clients by preparing pitches, managing RFPs, and drafting proposals. Build and maintain strong relationships with existing clients and key stakeholders (e.g., Trustees, Asset Managers).
- Develop business strategies, manage projects, and implement a practice development framework to identify new business opportunities and contribute to business growth.
- Coordinate client onboarding and act as a liaison between senior analysts and clients to ensure a smooth transition.
- Ensure all marketing materials, presentations, and client communications are professional, accurate, and of high quality.
- Perform regular industry and competitor analysis to maintain a comprehensive understanding of the market.
- Prepare and compile due diligence documents, contracts, and pricing, ensuring all business development activities adhere to the practice development framework.
- Manage and maintain the Analytics BD content in Content Chooser, including the directories, and research topical subjects for thought leadership events.
- Assist with administrative duties, including the compilation, printing, and delivery of sales and marketing materials.
What our client is looking for:
- A relevant degree would be beneficial (Finance, Mathematics, Statistics, etc.)
- A minimum of 2 - 4 years of relevant experience, with excellent English writing and editing skills.
- Proficient in Microsoft applications, including Teams, Word, Excel, PowerPoint, SharePoint, and Dynamics Sales.
- Skilled in internet research and data mining of industry-related sources.
- Highly organized, a strong team player, and possesses good attention to detail.
- Strong project management and prioritization skills.
Job ID:
- J
For a more comprehensive list of opportunities that we have on offer, do visit our website -
Requirements
Investment, emerging markets, client acquisition, relationship management, business development, financial services.
Be The First To Know
About the latest Partner management Jobs in South Africa !
Business Development
Posted today
Job Viewed
Job Description
Job Summary
We are seeking a dynamic and results-driven Business Development Manager to join our team. This role is pivotal in driving growth through strategic sales initiatives, account management, and the development of new business opportunities. The ideal candidate will possess a strong background in B2B sales, technology sales, and account management, with a proven track record of achieving sales targets and fostering client relationships.
Responsibilities
- Develop and implement strategic business development plans to achieve company objectives.
- Identify and pursue new business opportunities through lead generation, cold calling, and networking.
- Manage existing client accounts while seeking opportunities for upselling and cross-selling.
- Conduct product demonstrations and presentations to potential clients, showcasing the value of our offerings.
- Utilize CRM software such as Salesforce to track leads, manage customer interactions, and analyze sales data.
- Collaborate with marketing teams to create effective campaigns that drive sales growth.
- Negotiate contracts and close deals while ensuring customer satisfaction throughout the sales process.
- Analyze market trends and competitor activities to identify new opportunities for business growth.
- Provide exceptional customer service to maintain long-term relationships with clients.
Experience
- Proven experience in outside sales, inside sales, or direct sales roles with a focus on B2B environments.
- Strong background in territory management and technical sales within the technology sector is preferred.
- Demonstrated success in account management, lead generation, and negotiation skills.
- Familiarity with CRM software and tools for managing customer relationships effectively.
- Excellent analytical skills with the ability to interpret data to inform business decisions.
- Strong communication skills with a focus on customer service excellence.
- Experience in retail sales or sales management is a plus. Join us as we expand our reach in the market and make an impact through innovative solutions. If you are passionate about driving business success and have the skills we seek, we encourage you to apply.
Job Type: Full-time
Pay: R4 000,00 - R8 000,00 per month
Work Location: Hybrid remote in Bramley, Gauteng 2090
Business Development
Posted today
Job Viewed
Job Description
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description
As Business Development Analyst you will be part of a multi-disciplinary team responsible for searching, identifying, structuring, developing, and monitoring partnerships, alliances with players of the payment ecosystem of the South Africa region.
The role also includes:
- Provide support to the South Africa Head of Cluster to develop and maintain the relationship between Visa and its partners/members
- Contribute to the development, production and implementation of initiatives outlined in Countries plans
- Build and update on a monthly basis a complete Business Intelligence tool gathering all information with regards to Macro Economics data, Issuing & Acquiring activities of Visa clients / Market but also competition
- Work on member queries and issues, and provide timely and efficient solution
- Ensure Members compliance to service levels, integrity of service records and efficient resolution of complaints
- Identify key opportunities within market, size/provide analysis, and business case to address
- Central communication point for all clients in Market
- Extract, Provide and Supervise periodical financial & business reports (Weekly/Monthly or quarterly) as agreed with the Head of Cluster.
- Markets sales visits if needed (Across the cluster)
- On Demand update and MVP plans for clients
- Liaise with relevant Visa Departments to share member priorities & ensure business outcomes are met
- Co-ordinate with other Visa departments to successfully implement the country plans.
- Work closely with other Visa functional teams and have a good understanding of Visa solutions
- Complete ad hoc project/research and presentation work and other relevant initiatives as requested by the management
- Contribute to development, production and implementation of initiatives outlined in Country plans
- Provide if needed support to the different business development managers and above in processing the administrative part of different business-related topics (Licensing, Account receivable, etc…)
- Follow up on Execution plans to ensure an efficient Time To Market
- Manage internal Sales MIS reporting processes and requirements such as MS Dynamics, Bi-weekly Pipeline reports, ad-hoc client performance reports used by Management to run the sales team effectively
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Qualifications
• Experience in the Banking / Financial Services sector, card payment experience preferable
• Knowledge of Mobile Financial Services
• Superior powerpoint and skills
• Skills in marketing is a plus
• Knowledge of the regional regulations is a plus
• Negotiation skills leading to timely and acceptable resolutions
• Client relationship and management skills
• Leadership skills
• Very comfortable with numbers and a strong ability to do analysis
• Solid interpersonal skills and working with cross functional teams
• Exceptional verbal and written communication skills - Development and preparation of executive level briefs
• Self-directed and motivated
• Able to work with little management oversight
• Well-structured and organized person
• Execution & result driven person
• Strategic management and creative thinking
• Analytical in thought processes
• Required sales and industry experience
• Knowledge and understanding of banking operations and/ or payment schemes
• Being very comfortable with numbers, financial analysis, Excel, PowerPoint, and other Microsoft Office tools will be required
Basic Qualifications
• Bachelors in Business/ Finance / IT or related field
• Bilingual: English & French
Preferred Qualifications
• 3-5 years of experience
• Business experience including sales, Finance and/or relationship management
• Willingness to learn and execute effectives sales strategies for new payment solutions and services
• Card Issuing/Acquiring experience is beneficial. Exposure to servicing Financial Institution/MNOs in these areas is a plus
• Availability to travel
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Business Development
Posted today
Job Viewed
Job Description
Sales / Business Development Representative (Staffing / Recruitment Industry)
Why National Search Group, Inc?
Founded in 1993, we are a Recruiting Company with deep roots in the manufacturing sector. Our mission is directly dependent on the client achieving their goals. We strive to establish mutual trust and provide the best recruitment resources. We are based in South Florida (USA) and are looking for the right candidate to help us grow rapidly in the demanding marketplace.
The right candidate will be motivated, energetic and looking for growth.
Overview:
National Search Group is currently recruiting several
Sales Recruiters / Business Development Representative
s. The ideal candidate for this position is a sales professional interested in gaining experience in our industry. This is a great sales position with opportunities for professional growth and development.
Responsibilities of the
Sales / Business Development Representative (Staffing / Recruitment Industry)
:
- Execute brand strategies to ensure a consistent company sales and marketing message.
- Evaluate and understand potential client's needs and requirements
- Continuously develop and maintain productive business relationships with customers to increase access and sales results.
- Provide feedback to Directors / VP's and President on marketplace trends, challenges, and product access.
- Collaborate with the Executive Team to establish goals and implement plans to enhance current skill sets and sales results.
- Stay current with database information and reporting.
- Problem-solve and present advertising account analysis for new clients
- Assist with demonstrations of the products and company presentations
- Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
Requirements of the
Sales / Business Development Representative (Staffing / Recruitment Industry)
:
- Proactive self-starter, highly independent, motivated, and resourceful to reach and exceed sales goals while achieving a high level of customer satisfaction
- Ability to quickly grasp complex technical and business concepts and express them in clear and precise language
- SUPERIOR / ADVANCED English (Reading / Writing / Speaking)
- Recruiting experience, a plus
(not required) - Detailed Oriented / Multi-Tasker / High-Energy / Determined and self-motivated
- Must have high speed internet (back up if possible)
- High quality headset and working computer
- Quiet working space
Schedule:
- (USA Business Hours - Eastern Standard Time)
- Monday- Thursday (9am - 6pm EST) & Friday (9am- 1pm EST)