27 Organization jobs in South Africa

Organization Manager - BPO

Durban, KwaZulu Natal ABC Worldwide

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Job Description

Main Outputs and Responsibilities Detailed Description

Client

  • Manage the OD team and proactively drive OD initiatives across levels in the organization with guidance from the L&D Head.
  • Participate actively, contribute, and influence management in strategic development initiatives, deliberations, and decisions related to accountability and complexity.
  • Provide professional and expert judgment concerning Organisation Development responsibilities.
  • Stay informed about relevant trends and innovations in Organisation Development and consider how OD can support strategic organizational development, adjusting HR products and services accordingly.
  • Introduce and implement initiatives to enhance employee effectiveness.
  • Establish systematic talent development and succession planning practices.
  • Develop and implement a robust competency framework and lead development processes, including Development Centres for talent across levels.
  • Make ethical decisions and resolve problems within delegated authority.
  • Develop and drive competency-based feedback mechanisms such as 360-degree feedback and employee satisfaction surveys.
  • Lead OD initiatives in value cascade, transformation, competency mapping, team building, and other projects based on organizational needs.
  • Design and execute Training Needs Analysis tools.
  • Identify coaching and training needs within live environments.
  • Design and develop training materials and documentation for learners and facilitators.
  • Gather feedback from managers regarding training content and its impact on on-floor performance.
  • Create brochures, training materials, and develop multimedia visual aids and presentations.
  • Assess the impact of training investments within the company.
  • Partner with training vendors to deliver targeted development programs.
  • Provide reporting and analysis on organizational training data and metrics.
  • Equip trainees with skills to maximize opportunities through professional and consistent approaches.
  • Coordinate training logistics and data management.
  • Design and conduct behavioral training programs.
  • Manage multiple accounts across various industries and geographies, both internationally and locally.
  • Introduce new training methods like “Accelerated Learning Style” to improve knowledge retention.
  • Define measures for training parameters and develop evaluation tools such as Trainer Assessments and Delivery Evaluations.
  • Liaise with clients to understand development program objectives and milestones, aligning them with the CCI Talent Journey.
  • Conduct training needs assessments to identify opportunities for development.

People

  • Collaborate closely with L&D and partners to implement initiatives involving coordination with clients, operations, workforce planning, HR, and other stakeholders.
  • Maintain advisory relationships with subject matter experts to support training and development.
  • Operate with a trainer-to-trainee ratio of 1:3.
  • Create and implement employee development and progression plans.
  • Work with training vendors to design customized training programs as per the training calendar.
  • Conduct assessments for talent recruitment and selection, including Assessment Centers.
  • Conduct workshops to improve trainers' knowledge and skills.
  • Participate in trainer interviews and selection processes.
  • Create and maintain a skill matrix for all trainers.
  • Implement quarterly employee engagement activities to enhance team ESAT.
  • Manage performance and development plans for the training team, including mentoring and coaching.
  • Conduct monthly performance reviews with trainers and develop their professional development plans.
  • Focus on trainer development through observations, feedback, coaching, knowledge tests, and skill workshops.

Process and Risk

  • Implement the training calendar aligned with the business delivery plan.
  • Manage training schedules, resources, and room requirements effectively.
  • Engage periodically with operations to understand changes in business focus and requirements.
  • Identify standardization opportunities in training, recruitment, and on-the-job training, developing procedures to fill gaps and streamline processes.
  • Define and measure training parameters, ensuring successful delivery and completion with success metrics.
  • Manage version control and quality of training content and materials, keeping them updated.
  • Participate in content reviews, weekly business reviews (WBR), and monthly business reviews (MBR) with clients and stakeholders to identify training needs and suggest improvements.
  • Manage organizational development audits requested by clients or stakeholders.
  • Align training calendar with the business delivery plan cost-effectively.
  • Create and adhere to a training budget and P&L management.
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Organization Manager - BPO

Durban, KwaZulu Natal ABC Worldwide

Posted 10 days ago

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Job Description

Role name: Organization Manager 

Location: Durban

Working hours: Mon - Fri 8 am - 17 pm

Office based role 

Main Outputs and Responsibilities Detailed Description

Client


• Manage the OD team and proactively drive OD initiatives across levels in the organization with direction from L&D Head
• Actively participate, contribute and influence the management in strategic development initiatives, deliberations and decisions in the areas of accountability and complexity
• Provide professional and expert judgment in relation to Organisation development responsibilities
• Remain informed and aware of relevant trends and innovation in the field of Organisation development, relevant to the organization. Consider how OD can support the strategic development of the organization and amend the HR products and services accordingly
• Introduce and implement various initiatives to improve employee effectiveness
• Establish a more systematic approach to talent development and succession planning practices
• Develop and implement robust competency framework for the organization and lead development process including Development Centres for the talent pool across levels
• Make ethical decisions and resolve problems within confines of delegated authority
• Develop and drive competency-based and holistic feedback mechanisms (360 degree feedback, employee satisfaction surveys etc.)
• Lead OD initiatives in the areas of value cascade, transformation, competency mapping, Team Building and other projects, based on organizational requirements
• Designing & Executing Training Needs Analysis Tools
• Identify coaching and training needs within the training and live environment
• Design and develop learner and facilitator training material and documentation
• Pro-actively get feedback from managers regarding the content of the training material i.e.: their training scores compared to on floor performance
• Create brochures, training materials and develop multimedia visual aids and presentations
• Assess impact of the training investments made within the Company
• Partner with training vendors in order to deliver targeted training development programs
• Provide reporting and analysis on key Organizational training data/metrics
• Equip trainees with the skills needed to maximize every opportunity, with a professional and consistent approach
• Coordinate Training logistics and data management
• Design Conduct behavioral Training programs
• Manage multiple accounts across various industries and geographies both internationally and locally
• Introducing New Training methods like “Accelerated Learning Style” to improve knowledge retention
• Defining measures of identified training parameters.
• Developing Job Knowledge Evaluation Tools like Trainer Assessments and Trainer Delivery Evaluations.
• Liaise with clients to understand various development program objectives and milestones and effectively align to CCI Talent Journey
• Conduct training needs assessments to identify training opportunities for


People


• Work closely with L& D and partners to drive various initiatives which involves coordinating with Client, Operations, Workforce planning, , Human Resources and other stakeholders to effectively implement all trainings.
• Maintain advisory/consultative relationships with people in subject matter/expert areas that provide input to deliver training and development within the organization
• Operate with 1:3 Trainer ratio.
• Creating and implementing Employee development and progression plan.
• Working with Training Vendors and designing customized Training programs as per Training Calendar.
• individuals, teams and functional areas
• Conducting Assessment Centers for Talent Recruitment and selection
• Conducting workshops with Trainers to improve their knowledge and skills.
• Conducting trainer interviews and selection as per departmental requirements.
• Create and maintain Skill matrix for all trainers
• Creating and Implementing quarterly Employee Engagement activities to improve and sustain team ESAT.
• Manages the performance & development plans of the training team including mentoring, coaching & upskilling
• Conduct Monthly performance conversation with all trainers and create their PD plan
• Focus on Trainer development through Training observations and feedback, coaching observations, Conducting Knowledge Tests, One on One conversation, Conducting skill workshops.


Process and Risk


• Implementing the Training Calendar as per Business delivery plan.
• Managing all training calendar/schedule effectively including planning training resources and training room requirements
• Periodical interventions with Operations to understand change in Business Focus and requirements.
• Identifying areas of standardization in Training, Recruitment and On Job Training and developing training procedures to fill identified gaps and streamline processes.
• Defining measures of identified training parameters and
ensuring all training is delivered and completed successfully with a measure of success attached.
• Manages ongoing version control/changes & the quality of all training content and material & keep it updated at all times
• Attend Content reviews, WBR, MBR with clients and Operational stakeholders to identify training requirements and suggest improvements.
• Manage and support any organizational development audits requested from client or stakeholders

Financial Management

• Aligning a Cost-effective Training Calendar to the Business delivery plan.
• Creating and adhering to a Training Budget/P&L.4.

Skills and Competencies

Analytical Skills
Numerical orientation
Performance Management
Coaching skills
Communication Skills
Interpersonal skills
Content Design and Creation
Influencing skills
Detail Orientation
People Management
Planning and Organising
Project Management
Capacity Management

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Head Of Learning & Organization Development | Sandton

Sandton, Gauteng The Recruitment Council

Posted 8 days ago

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Job Description

Our client is looking for an individual to take on the role of the Head of Learning and OD , in which this successful individual’s duty is to advise on and integrate learning and organisational development best practices into business strategy and the HR value chain, in line with the business needs at a strategic and tactical level.

Job Responsibilities:

  • Act as a custodian of the company’s culture through living and encouraging the team to live the company’s values. Encourage staff participation in culture surveys and ensure action plans are designed addressing identified gaps in line with the company’s culture and values. Ensure transformational targets are met. Contribute to the company’s vision of transforming the nation.
  • Ensure continued performance improvement through reviewing of work processes and practices and addressing any identified gaps. Manage team capacity by creating a multi-skilled team and by ensuring that service levels are maintained.
  • Act as a strategic partner to line management. Build trust, credibility and obtain buy-in from stakeholders. Ensure appropriate vendor selection. Foster healthy trusting relationships. Ensure vendors understand the company business strategy and enable appropriate service delivery. Deliver business solutions that are relevant and current. Assist in the provision of a holistic People Management service to the business. Meet business needs and partner with relevant stakeholders.
  • Deliver on agreed Strategic and Operational L and OD projects and manage their implementation. Coach and mentor relevant stakeholders and co-create a positive work environment aligned to the company’s vision and values. Ensure service delivery to the business by tracking and monitoring progress of the team. Build credibility of the team by addressing escalated matters without disempowering the team. Empower team to deliver on assigned tasks and assist in overcoming work obstacles. Devise solutions and manage risks.
  • Ensure regulatory tracking, executive decision making and progress against plan and budget tracking. Ensure direct reports understand and support the company’s vision, values and strategy. Enable correct people-related decisions by ensuring that relevant HR communication is filtered through to stakeholders.
  • Design and drive delivery of the Strategic Workforce Plan for the Cluster. Assess own performance and behaviour. Achieve personal and professional growth and execute own planned development. Build depth of skills and knowledge in the team.
  • Take the lead on the enablement and implementation of Leadership Development.

Education:

  • Post Graduate in Industrial Psychology, Leadership or Change Management.

Experience:

  • 8 years working experience in at least two of the following disciplines: Organisational Development, Change Management and Learning of which 5 years financial services experience in a senior role.

Technical / Professional Knowledge:

  • Alternative learning strategies
  • Budgeting
  • Business administration and management
  • Business principles
  • Business terms and definitions
  • Capacity planning
  • Change management
  • Client service management
  • Communication Strategies
  • Diversity management
  • Employee training/development
  • Financial Accounting Principles
  • Governance, Risk and Controls
  • Group instruction and facilitation methods
  • Leadership development
  • Methods for measuring training effectiveness
  • Organisational behaviour theory
  • Principles of project management
  • Relevant regulatory knowledge
  • Stakeholder management
  • Strategic planning
  • Talent management
  • Training design
  • Training effectiveness principles
  • Business writing skills
  • Management information and reporting principles, tools and mechanisms
  • Understanding the HR value chain and how things fit together
  • Internal Marketing principles and methodologies

Behavioural Competencies:

  • Building Partnerships
  • Continuous Learning
  • Customer Focus
  • Decision Making
  • Building talent
  • Facilitating Change
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Head Of Learning & Organization Development | Sandton

Sandton, Gauteng The Recruitment Council

Posted today

Job Viewed

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Job Description

Our client is looking for an individual to take on the role of the Head of Learning and OD , in which this successful individual’s duty is to advise on and integrate learning and organisational development best practices into business strategy and the HR value chain, in line with the business needs at a strategic and tactical level.

Job Responsibilities:

  • Act as a custodian of the company’s culture through living and encouraging the team to live the company’s values. Encourage staff participation in culture surveys and ensure action plans are designed addressing identified gaps in line with the company’s culture and values. Ensure transformational targets are met. Contribute to the company’s vision of transforming the nation.
  • Ensure continued performance improvement through reviewing of work processes and practices and addressing any identified gaps. Manage team capacity by creating a multi-skilled team and by ensuring that service levels are maintained.
  • Act as a strategic partner to line management. Build trust, credibility and obtain buy-in from stakeholders. Ensure appropriate vendor selection. Foster healthy trusting relationships. Ensure vendors understand the company business strategy and enable appropriate service delivery. Deliver business solutions that are relevant and current. Assist in the provision of a holistic People Management service to the business. Meet business needs and partner with relevant stakeholders.
  • Deliver on agreed Strategic and Operational L and OD projects and manage their implementation. Coach and mentor relevant stakeholders and co-create a positive work environment aligned to the company’s vision and values. Ensure service delivery to the business by tracking and monitoring progress of the team. Build credibility of the team by addressing escalated matters without disempowering the team. Empower team to deliver on assigned tasks and assist in overcoming work obstacles. Devise solutions and manage risks.
  • Ensure regulatory tracking, executive decision making and progress against plan and budget tracking. Ensure direct reports understand and support the company’s vision, values and strategy. Enable correct people-related decisions by ensuring that relevant HR communication is filtered through to stakeholders.
  • Design and drive delivery of the Strategic Workforce Plan for the Cluster. Assess own performance and behaviour. Achieve personal and professional growth and execute own planned development. Build depth of skills and knowledge in the team.
  • Take the lead on the enablement and implementation of Leadership Development.

Education:

  • Post Graduate in Industrial Psychology, Leadership or Change Management.

Experience:

  • 8 years working experience in at least two of the following disciplines: Organisational Development, Change Management and Learning of which 5 years financial services experience in a senior role.

Technical / Professional Knowledge:

  • Alternative learning strategies
  • Budgeting
  • Business administration and management
  • Business principles
  • Business terms and definitions
  • Capacity planning
  • Change management
  • Client service management
  • Communication Strategies
  • Diversity management
  • Employee training/development
  • Financial Accounting Principles
  • Governance, Risk and Controls
  • Group instruction and facilitation methods
  • Leadership development
  • Methods for measuring training effectiveness
  • Organisational behaviour theory
  • Principles of project management
  • Relevant regulatory knowledge
  • Stakeholder management
  • Strategic planning
  • Talent management
  • Training design
  • Training effectiveness principles
  • Business writing skills
  • Management information and reporting principles, tools and mechanisms
  • Understanding the HR value chain and how things fit together
  • Internal Marketing principles and methodologies

Behavioural Competencies:

  • Building Partnerships
  • Continuous Learning
  • Customer Focus
  • Decision Making
  • Building talent
  • Facilitating Change
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National Project Coordinator United Nations Educational, Scientific and Cultural Organization

Pretoria, Gauteng GeoPolist

Posted 11 days ago

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Job Description

United Nations Educational, Scientific and Cultural Organization

Job Description

Description

–>

Under the overall authority of the UNESCO Regional Director and Representative for Southern Africa, the supervision of the Regional Head of the Natural Sciences Unit and the direct supervision of the Regional Programme Specialist in charge of Ecology and Hydrology.

Responsibilities

  • Coordinate and monitor the implementation of the UNESCO component of the project, Restoring Landscapes in South Africa (ReLISA): Nature-based solutions for climate, biodiversity and people’ to ensure the achievement of project targets and results;
  • Coordinate with the ReLISA project lead Agency (UNEP), the project steering committee and other consortium partners to ensure smooth implementation of the project;
  • Develop and formulate detailed annual implementation plans, procurement and human resources, communication, capacity building, Monitoring and Evaluation, and risk management plans for the Project;
  • Provide technical leadership to the project, particularly in the field of hydrology; and support the wider consortium as hydrology expert where required;
  • Plan and undertake project-related missions to the field sites to support implementation and track progress;
  • Prepare bi-annual progress reports within the required formats and standards of the Agreement with the donor;
  • Prepare necessary ToR, Implementing Partner Agreements, subcontracts, other procurements and budget operations for submission to administration and finance units;

Education:

  • Advanced university degree (Master’s equivalent) in the field of Water Resources Management, Earth Sciences or a related field of Natural Sciences.
  • Advanced university degree (Ph.D. or equivalent) in the field of Water Resources Management, Earth Sciences or a related field of Natural Sciences.

Work Experience:

  • At least two years of proven work experience in coordination, result-based management, implementation and monitoring of programmes in the field of natural sciences and or related fields.
  • Relevant experience in advocacy, resource and partnership mobilization.
  • Relevant experience in the project management cycle.

Languages:

Excellent knowledge of English (written and spoken).

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National Project Coordinator United Nations Educational, Scientific and Cultural Organization

Pretoria, Gauteng GeoPolist

Posted today

Job Viewed

Tap Again To Close

Job Description

United Nations Educational, Scientific and Cultural Organization

Job Description Description

–>

Under the overall authority of the UNESCO Regional Director and Representative for Southern Africa, the supervision of the Regional Head of the Natural Sciences Unit and the direct supervision of the Regional Programme Specialist in charge of Ecology and Hydrology.

Responsibilities

  • Coordinate and monitor the implementation of the UNESCO component of the project, Restoring Landscapes in South Africa (ReLISA): Nature-based solutions for climate, biodiversity and people’ to ensure the achievement of project targets and results;
  • Coordinate with the ReLISA project lead Agency (UNEP), the project steering committee and other consortium partners to ensure smooth implementation of the project;
  • Develop and formulate detailed annual implementation plans, procurement and human resources, communication, capacity building, Monitoring and Evaluation, and risk management plans for the Project;
  • Provide technical leadership to the project, particularly in the field of hydrology; and support the wider consortium as hydrology expert where required;
  • Plan and undertake project-related missions to the field sites to support implementation and track progress;
  • Prepare bi-annual progress reports within the required formats and standards of the Agreement with the donor;
  • Prepare necessary ToR, Implementing Partner Agreements, subcontracts, other procurements and budget operations for submission to administration and finance units;

Education:

  • Advanced university degree (Master’s equivalent) in the field of Water Resources Management, Earth Sciences or a related field of Natural Sciences.
  • Advanced university degree (Ph.D. or equivalent) in the field of Water Resources Management, Earth Sciences or a related field of Natural Sciences.

Work Experience:

  • At least two years of proven work experience in coordination, result-based management, implementation and monitoring of programmes in the field of natural sciences and or related fields.
  • Relevant experience in advocacy, resource and partnership mobilization.
  • Relevant experience in the project management cycle.

Languages:

Excellent knowledge of English (written and spoken).

***Show some love and please mention geopolist.com.com* in your application***
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Administrative Support Officer (525253)

Eastern Cape, Eastern Cape Department of Health, Tasmania

Posted 7 days ago

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Job Description

The Team:

The Administrative Support Officer plays a vital role within the Clinical Governance Unit of the Clinical Quality, Regulation and Accreditation (CQRA) division. This team supports statewide clinical governance and quality improvement initiatives across the Tasmanian Public Health Service. The team is diverse, passionate, and collaborative, reporting to the Manager Accreditation Preparation, and contributes to maintaining accreditation readiness and promoting continuous quality improvement.

The Role:

In accordance with established policies, guidelines, and procedures, the Administrative Support Officer will provide efficient administrative and clerical support to assist in the delivery of services at the Midlands Multi-Purpose Health Centre (MMPHC), including services under the Aged Care Act 1997 .

You will need to:

  • Support the effective flow of information within MMPHC by providing administrative and clerical support daily to management and staff, including weekends and public holidays.
  • Provide friendly, client-focused information and reception services, ensuring prompt, sensitive, and confidential handling of inquiries.
  • Maintain central filing systems, including daily filing, data entry, document retrieval, and archiving records according to guidelines.

Note: Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Details of appointment:

This is a permanent part-time shift worker position, working 16 hours per fortnight, starting as soon as possible. Hours are negotiable with the successful applicant. The selection process may be used to fill similar vacancies for up to twelve months from the date of publication.

Salary: $66,049 to $0,993 per annum (Pro rata). Employer 12% superannuation contribution is additional.

Salary Packaging: You can access salary packaging benefits including living expenses up to 9,010 and 2,650 in meal entertainment per FBT year, among others.

Benefits for eligible candidates include:

  • A range of leave entitlements, including study leave and professional development support.
  • Fitness Passport – access to 40+ fitness facilities across Tasmania for $1 .95 per week per person or 25.95 for a family.

More information about employee benefits can be found here .

Eligibility:

Refer to the Application Guide for pre-employment checks.

Download the Statement of Duties and related documents:

Review the Statement of Duties and Applicant Guide for an overview of duties, the selection process, and application guidance.

  • Statement of Duties: Administrative Support Officer (MMPHC) Band 2 (WORD)
  • Application Guide: Department of Health - Applicant Guide (WORD)

How to apply:

Apply online by clicking the "Apply" button. Complete a 1-2 page application detailing your experience, skills, and knowledge related to the Statement of Duties. A separate response to the selection criteria is not required.

  • Applications from recruitment agencies will not be accepted.

For more information:

Contact Rachel Boughton, Director of Nursing, at (03) 6135 0511 or via email at .

What it's like working at the Department of Health:

Our key values are Compassion, Accountability, Respect, and Excellence. Hear from staff about their experiences and journey to Tasmania through our podcasts and career information pages. We value diversity and encourage applicants from Aboriginal and Torres Strait Islander communities, LGBTIQA+ individuals, and people with disabilities.

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Administrative Support – Complaints & Ombudsman Services

Johannesburg, Gauteng Absa Group

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Job Description

Join to apply for the Administrative Support – Complaints & Ombudsman Services role at Absa Group

Join to apply for the Administrative Support – Complaints & Ombudsman Services role at Absa Group

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

To provide administrative and operational support to the Ombudsman Liaison, Level 2 Complaints Team, and Complaints Manager. This role ensures efficient handling of complaints, accurate record-keeping, and timely communication with stakeholders and regulatory bodies.

Job Description

Key Responsibilities

  • Ombudsman Support (50%)
  • Assist and support in managing Ombudsman service groups
  • Ensuring all complaints received from Ombudsman is updated on the system assigned to Ombudsman Liaison for investigation
  • Support and assist in gather information to assist with investigations or resolution
  • Acknowledging complaints with complainants or Regulatory when Liaison is on Leave
  • Assist with weekly reminders and follow up to business and regulator
  • Level 2 Support (40%)
  • Assigning and capturing new cases
  • Follow-up to BUs for requests for feedback and updates
  • Acknowledge complaints – when necessary
  • Stand in for the person who is on leave – Handle complaints for that person that is left in the queue or comebacks.
  • Complaints Manager Support (10%)
  • Assist with weekly extract of open complaints for weekly check in meetings
  • Assist with setting up meetings with complaints team and business stakeholders
  • Preparing CCRC complaints packs and sending out agenda with invites
  • Minute recording of meeting and assisting with tracking and following up with action owners for open items

Experience

Required Experience & Skills

  • Life Insurance Knowledge
  • Customer Service or Complaints management experience

Skills Required

  • Strong Administrative
  • Listening and Telephone Etiquette Skills
  • Proactive management of tasks
  • English and Afrikaans reading, writing and speaking.
  • Problem Solving
  • Communication Skills
  • Conflict Resolution
  • Attention to detail and Multitasking

Education

Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Administrative
  • Industries Banking and Financial Services

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Administrative Support UK Property Management

Western Cape, Western Cape The Legends Agency

Posted 7 days ago

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Job Description

workfromhome

Administrative Support UK Property Management (Remote, Cape Town- Based)

Join a Growing UK Property Management Team Full-Time, Remote

Asset Management Support | Market-Related Salary | 8:30 AM - 5:00 PM UK Time

About Our Client

Our client is a dynamic and expanding property management company based in South London, specialising in residential property and HMO portfolios. With a forward-thinking and supportive culture, they combine local market knowledge with international capability, now building out a South African support hub. The team is known for its dedication to quality service, open communication, and continuous improvement. This is an exciting opportunity to join a UK-aligned business with long-term career prospects and potential for leadership growth.

The Role: Administrative Support

As the first South African hire, you will support a UK-based Property Manager in managing the day-to-day operations of a varied residential portfolio. You'll become a vital remote team member, responsible for core administrative functions, compliance tracking, communications, and systems management. This role offers the opportunity to grow into a senior support position and help onboard future junior team members as the SA-based team scales.

Key Responsibilities

  • Handle incoming calls and emails from tenants, landlords, and contractors
  • Prepare and manage tenancy renewals, including document distribution and deadline tracking
  • Organise property inspections and review follow-up actions from reports
  • Coordinate repair and maintenance work, liaising with contractors and logging completions
  • Maintain compliance records (e.g., gas safety, HMO licences), ensuring timely renewals
  • Support tenancy lifecycle tasks such as check-ins, check-outs, and deposit tracking
  • Keep digital systems updated with accurate tenant and property data
  • Assist with document creation, filing, and reporting for audits and client reviews
  • Participate in weekly team video calls and stay connected through real-time comms

About You

  • 3+ years in administrative, property management, or operations support
  • Strong knowledge of UK rental compliance, HMO regulations, or willingness to learn
  • Excellent verbal and written English communication
  • Highly organised, detail-oriented, and self-managed
  • Confident with Microsoft Office (Excel, Word, Outlook); tech-savvy and quick to learn new systems
  • Prior experience with Reapit, Fixflo, or similar platforms (preferred)
  • Positive, reliable, and collaborative team player
  • Able to work UK business hours (8:30 AM - 5:00 PM SA time) with a stable internet connection

Benefits

  • Fully remote role (potential hybrid in Cape Town Foreshore in the future)
  • Long-term career path with leadership opportunities
  • Full onboarding and ongoing training provided
  • Weekly team calls and strong support from a UK-based team
  • Flexible, collaborative work culture
  • Tailored benefits package aligned to your needs and circumstances

Desired Skills:

  • Administrator
  • Operations Support
  • Compliance
  • Documentation
  • Customer Service
  • Client Service
  • Property Management
  • Asset Management
  • Data Management
  • Systems Management
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Procurement Officer / Buyer (with Administrative Support)

Walkerville, Gauteng ExecutivePlacements.com - The JOB Portal

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Job Description

Recruiter:

Oxyon Human Capital Solutions

Job Ref:



Date posted:

Thursday, July 10, 2025

Location:

Walkerville, South Africa

SUMMARY:

POSITION INFO:

Overview:

We are a dynamic and growing construction company specialising in high-quality woodwork and bespoke joinery solutions. We are seeking a detail-oriented and proactive Procurement Officer / Buyer to manage purchasing activities while providing essential administrative support to the operations team.

This role is ideal for someone who thrives in a fast-paced construction environment, can manage supplier relationships, and ensure efficient procurement processes while assisting with day-to-day office coordination.

Key Responsibilities: Procurement & Buying:

  • Source, negotiate and purchase raw materials, timber, hardware, consumables, and equipment in line with project requirements and budget constraints.
  • Monitor stock levels and coordinate timely replenishment to prevent project delays.
  • Liaise with suppliers and subcontractors to ensure on-time delivery and resolve any supply issues.
  • Maintain and update the supplier database with pricing, delivery schedules, and performance metrics.
  • Compare product specifications and evaluate suppliers for quality and reliability.
  • Raise and process purchase orders, ensuring proper documentation and approvals.

Administrative Duties:

  • Assist with preparing job cost estimates, procurement schedules, and supplier quotes for project tenders.
  • Track deliveries and manage documentation (delivery notes, invoices, PODs).
  • Maintain procurement and inventory records (physical and digital).
  • Support site teams and the workshop with material requests and procurement updates.
  • Coordinate logistics, arrange collections/deliveries, and ensure all required paperwork is filed.
  • Assist with general office tasks such as filing, printing, minute-taking, and basic correspondence.

Requirements:

  • Proven experience in procurement, buying, or supply chain in a construction or manufacturing environment (woodwork experience is a plus).
  • Strong administrative and organisational skills.
  • Solid knowledge of sourcing and procurement techniques.
  • Excellent negotiation and relationship management skills.
  • Proficiency in Microsoft Office (especially Excel); knowledge of Pastel, BuildSmart or similar systems is advantageous.
  • Valid driver’s license (for supplier/site visits if required).
  • Strong communication skills and attention to detail.
  • Ability to multitask and work independently in a deadline-driven environment.

Preferred Qualifications:

  • Diploma or Certificate in Supply Chain Management, Procurement, Construction Management, or a related field.
  • Experience in the carpentry, woodworking, or construction industries.

What We Offer:

  • Competitive salary based on experience
  • Opportunities for growth within a hands-on, skilled team
  • Supportive work environment that values initiative and accountability
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