18 Organization jobs in South Africa

M&E Organization Meetings

R30000 - R120000 Y Radisson Hotel Group

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Job Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group's overarching brand promise is Every Moment Matters with a signature Yes I Can service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

Are you passionate and driven enough to pack our events diary? We've got first class meeting space, your challenge is to fill it. If you say Yes I Can we're looking for first class people just like you

Our people are at the core of our success. Your role guarantees variety and excitement every day. At RHG, we cherish your entrepreneurial spirit, collaborative nature. We foster an inclusive and supportive culture where, together, we ensure that every moment is truly meaningful. Embrace your uniqueness as an individual in our team and explore the exciting growth opportunities we have for you and the chance to create memorable moments.

We are currently seeking a
Meeting & Events Coordinator
to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.

As a Meeting & Events Coordinator, you bring an exceptional level of ambition, a results-driven mindset, and a genuine passion for crafting extraordinary experiences for our clients. Your expertise and dedication will play a pivotal role in elevating our Meetings and Events Team to new heights.

  • Our meeting and events team are sophisticated hosts who are inspired to succeed They are competitive and ambitious to achieve results and deliver an experience that is beyond expectation - creating memorable moments for our guests.
  • Our Meeting & Events Coordinators know that success doesn't just happen, it's planned.
  • You will anticipate our guests' needs by being in the right place at the right time and delivering spectacular events of all sizes.
  • You are a passionate, target driven organiser with the determination to pack our events diary.
  • As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the meeting and events department.

  • As Meeting and Events Coordinator, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do

Qualifications

  • Flexibility and a positive, Yes I Can Attitude
  • An eye for detail
  • Is a creative problem-solver
  • Passionate about creating extraordinary service.
  • Ability to work as part of a team to ensure guest satisfaction.
  • Strong verbal communication skills
  • Likes having fun at work.
  • Experience in a similar position is beneficial but not essential

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality -
Be part of a team that creates
exceptional experiences and memorable moments
every day. Let your
Yes I Can
spirit shine as you bring hospitality to life.

Build a Great Career -
No matter your background or experience, we invest in your
growth, learning, and career development
—helping you reach your full potential.

Experience the Team Spirit -
Join a workplace that's
inclusive, fun, and meaningful
. We celebrate diversity, support one another and foster a sense of belonging through our
Employee Resource Groups and inclusion initiatives
.

Lead with Your Ambition -
Your ideas, passion and drive matter We empower you to
make a difference
—in hospitality, your community and beyond.

Enjoy Global & Local Perks -
No matter where you're located, you'll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you'll have access to local perks and rewards tailored to your country, making your experience even more rewarding

Join us in shaping the future of hospitality
If you're ready to
bring your talent, energy, and passion
, we'd love to hear from you.

Apply now and let's make every moment matter.

We welcome applicants from all
backgrounds, abilities, and experiences
. If you need any adjustments during the application process, please let us know.

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Administrative Support

Bellville, Western Cape R104000 - R130878 Y Riverport

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Job Description

Responsibilities:


• Ensure that all details are in line with policy rules.


• Refer to marketers and/or broker if it is established that the policy details are not correct, or

an endorsement is required.


• Activate and load policies.


• Ensure clients receive the amended or new contracts timeously and that all details are


• correct.


• Assist client with queries once policy has been issued, e.g. regarding premiums, debit orders

and general policy wording issues


• Keep up to date with the various insurance products and product wording.


• Deal with queries timeously followed by written communication.


• Amend policies where new items are added or changed.


• Keep client fsp profile updated.


• Ensure all relevant correspondence sent to client/sub broker.


• Update electronic file with schedule and any other relevant documents.


• New business. Get all the required information and quote at different insurance companies.


• Ensure professional client service relations with various clients & sub brokers.


• Do amendments on current policies, either on various systems or inform the insurer of

changes


• Review amended schedules received from insurers before sending to client/sub broker.


• Attending to daily incoming calls and emails.


• Send confirmations/border letters/tax certificates to clients or sub brokers.


• Develop relationships with clients and use the opportunity to "upsell" other products.


• Prepare renewals and look up vehicle values where possible.


• Post welcome packs for new policies, where needed.


• Deal with Sub broker/client queries.


• Ensure professional client service relations with various clients & brokers.

Office-based position, Mondays – Fridays from 08h00 – 17h00.

Qualifications: Must have Matric, Class of Business and Regulatory Examination for Representatives Certification.

Send your CV to

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Administrative Support Officer

Westville, KwaZulu Natal R96000 - R192000 Y MyHealthcare Services

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Job Description

Job description:

Job Description

Westville Durban, KwaZulu-Natal

MyHealthcare Clinic ) is a fast-growing UK healthcare company that provides private integrated healthcare services (private doctor, dentist and specialists, all 'under-one-roof') to a client base that values high quality healthcare. The company has multiple clinic sites in London and is rapidly expanding.

Purpose of the Role

To provide high-quality administrative support, ensuring smooth day-to-day operations and consistent delivery of processes within the organisation. This role contributes to efficiency, compliance with internal standards, and supports management in meeting business objectives.

Key Responsibilities

  • Support the delivery of administrative processes and ensure accurate record-keeping.
  • Monitor, update, and maintain departmental systems and databases.
  • Assist with the preparation of reports, documentation, and templates for management use.
  • Coordinate communications between teams and escalate issues where appropriate.
  • Provide support during recruitment, training, or onboarding processes.
  • Help implement and maintain standardised processes across the organisation.

Skills & Experience

Essential:

  • Strong organisational and administrative skills.
  • Proficiency with standard office software and digital tools.
  • High attention to detail and accuracy in documentation.
  • Ability to manage multiple tasks and prioritise effectively.
  • Good written and verbal communication skills.

Desirable:

  • Experience in an administrative or office-based role.
  • Understanding of compliance and quality assurance processes.
  • Ability to work across different departments or sites.
  • Medical or nursing background
  • Knowledge of HR processes and documentation management.

Attributes

  • Methodical and process-driven approach.
  • Reliable, proactive, and able to work independently.
  • Positive team player with strong interpersonal skills.
  • Adaptable to changing priorities and business needs.

Role Type

  • Full-time, permanent (flexible working arrangements may be considered).
  • Based within the organisation, with potential for hybrid or multi-site support.

Job Type: Temp to perm

Contract length: 3 months

Pay: R8 000,00 per month

Work Location: In person

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Contract Administrative Support

R180000 - R250000 Y CBRE Excellerate

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Job Description

Who We Are
We are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory & transaction services, project management. We support predominantly corporate clients who buy services on a contracted basis all across the Middle East and Africa - even globally, depending on their portfolio.

Why choose us
Imagine more than just the future of work; with CBRE Excellerate, you can create it. As part of our global powerhouse, you'll find a culture that fosters an entrepreneurial mindset, where your best work is not just encouraged but celebrated. Collaborate with talented individuals, harness the support of unparalleled resources, and enjoy the journey as you grow both personally and professionally.

About The Role
The primary purpose of this role is to provide efficient and professional administrative support to the Account Team, ensuring smooth coordination of daily operations, meetings, communications, and document management. The role contributes to the overall effectiveness of the account

What You Will Bring
Inherent requirements for the position:

  • Matric (required)
  • Diploma or Certificate in Office Administration, Business Support, or related field (preferred).
  • 2–3 years of administrative or office coordination experience.
  • Experience in a professional services, real estate, or facilities management environment advantageous.

Competencies:

  • Strong organizational and planning skills
  • Excellent written and verbal communication abilities.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Experience with document management tools is advantageous.
  • Attention to detail, accuracy, and ability to meet tight deadlines.
  • Professional demeanour, discretion, and service-oriented approach.
  • Ability to multitask and adapt in a fast-paced corporate environment.

Additional Demonstrable Requirements

  • Positive attitude
  • Ability to create working relationships
  • Results orientation and achieving deadlines
  • Drive, will power and consistency
  • Attention to detail and strong organizing skills
  • Ability to work under pressure
  • Initiative and problem solving
  • Client Service Orientation
  • Quality Assurance

What Will You Be Doing
General Account Support

  • Support the Account Executive and team with administrative tasks.
  • Maintain accurate filing systems for correspondence, reports, and approvals.
  • Track and manage document circulation for review, approval, and submission to the client.
  • Support onboarding and access requests for new staff joining the account.
  • Take detailed minutes during governance and operational meetings.
  • Follow up on action items and update action logs for accountability and reporting.
  • Manage and prioritize incoming communication, ensuring professional and timely responses.
  • Maintain and update trackers for reports, deliverables, and correspondence.
  • Archive and retrieve historical documentation as needed for audits or reference.
  • Coordinate logistics for site meetings, training sessions, team building sessions and stakeholder engagements.
  • Manage travel bookings, requisitions, and expense submissions when required.
  • Support procurement processes (e.g. raising requests, following up on POs or invoices).
  • Liaise with internal departments for account-related administrative tasks.
  • Assist in daily office needs and managing general administrative activities

Workstreams Support

  • Manage the assignment and resolution of Estate Management queries.
  • Administer stakeholder satisfaction feedback/surveys
  • Support Transaction Managers with FICA checks, uploading of leases for signature etc.

Decision Making Authority
The position has the authority to:

  • Execute all Key Performance Areas as stated on this form and in line with the Company approval framework and client policies and procedures.

CBRE Excellerate is committed to striving for diversity and equitable representation in our workforce. Preference may thus be given to suitably qualified candidates as identified in our employment equity plan. Persons with disabilities are encouraged to apply.

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Administrative Support Officer

Centurion, Gauteng R180000 - R250000 Y AGILE ALTERNATIVE BUSINESS SOLUTIONS

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Job Description

Job Title:
 Support Officer: Value-Added Programme and Services

Location:
Centurion

Employment Type:
Fixed term

AGILE is seeking an energetic, detail-oriented and proactive individual to join our team as a support officer for our Value-added Programme. The ideal candidate will have a strong customer-focused approach, organisational skills, and a keen eye for accuracy. The role requires strong skills in Excel, data analysis and organisation to support this initiative.

Key responsibilities

The role involves:

·   To provide operational, administrative and analytical support, ensuring efficient coordination of partner promotions and accurate data handling.

·   Extract and clean data for analysis and operational use.

·   Maintain accurate and up-to-date records in relevant systems.

·   Assist with preparing routine and ad-hoc reports on programme performance.

·   Manage the value-added programme inbox and other communication channels, ensuring prompt and professional responses.

·   Assist with the liaison with partners to coordinate promotions, updates, and special campaigns.

·   Order and track promotional materials, ensuring timely distribution.

·   Schedule and arrange internal and external meetings, where required.

·   Maintain filing systems and documentation for programme activities.

Requirements

  • Grade 12 / Matric (tertiary qualification in administration, marketing, or data analysis advantageous).
  • Proficiency in Microsoft Office Suite (Excel (pivot tables, lookups, formulas, charts, dashboards), Word, Outlook, PowerPoint).
  • At least two years of relevant work experience.
  • Strong attention to detail and accuracy in data handling.
  • Excellent organisational and time management skills.
  • Excellent communication skills (verbal and written).
  • Ability to work independently as well as in a team.
  • Flexible and adaptable to changing priorities.
  • Able to work under pressure, meet deadlines and manage multiple tasks and deadlines.
  • Positive, solutions-focused attitude.

Please submit your CV to by 1 October 2025.

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Administrative Support Specialist

R80000 - R120000 Y Lighthouse Finance

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Job Description

We are hiring an
Administrative Support Specialist
at Lighthouse Finance. Based in Durban, this role is a broad role touching on almost every aspect of the firm and supports both the team as well as our clients. This is a great role for somebody who loves organizing and process management, and provides a springboard to grow into any one of a number of areas within Lighthouse as we continue to grow each year.

KEY AREAS OF RESPONSIBILITY & RELATED TASKS

Client Onboarding & Ongoing Maintenance

  • Act as one of the first points of contact for new clients, ensuring a professional and welcoming experience.
  • Prepare engagement documents, liaise with clients regarding queries or amendments, and arrange required signatures.
  • Collect, verify, and maintain client information and documents for Know Your Client (KYC) and due diligence requirements.
  • Support the preparation and updating of KYC checks on internal systems.
  • Add new clients to internal boards, workflows, and timesheet systems.
  • Prepare and update engagement letters for new and ongoing services.
  • Monitor and support timely updates of client due diligence when changes occur or reviews fall due.

CIPC Secretarial (South Africa)

  • Assist with the incorporation of new companies (Pty) Ltd.
  • Maintain client company records on CIPC (directors, company details, beneficial ownership declarations).
  • File annual returns and ensure timely compliance.
  • Maintain statutory registers:
  • Shareholders
  • Directors
  • Share certificates & register of certificates
  • Allotments
  • Prepare company secretarial documents, minutes, and resolutions as required.
  • Monitor compliance filing deadlines and ensure compliance to all deadlines
  • Ensure all tasks are accurately completed using CIPC-integrated software tools.

SARS & Department of Labour Support

  • Support accountants with SARS-related tasks:
  • Follow up on cases with SARS and report back to accountants.
  • Collect and prepare documents for applications (POAs, board resolutions, proof of address).
  • Arrange appointments with SARS offices.
  • Perform compliance checks on SARS eFiling.
  • Assist with registrations, deregistrations, and maintenance of tax accounts.
  • Support accountants with Department of Labour tasks:
  • Assist with UIF and Workman's Compensation registrations and compliance.
  • Prepare, collect, and arrange documents and signatures.
  • Liaise with the Department of Labour via phone, online portals, and in person.
  • Create and follow up on cases relating to UIF and Workman's Compensation.
  • Assist with preparation of annual returns for Workman's Compensation.

UK Secretarial

  • Assist with incorporations, director updates, and shareholder changes at Companies House.
  • Maintain statutory records: shareholders, directors, share certificates, allotments, persons of significant control (PSC).
  • Assist with preparation and submission of annual Confirmation Statements.
  • Support with share allotments, issuance updates, and filing at Companies House.
  • Prepare board resolutions and secretarial documents (e.g., dividends, approval of accounts, director appointments/resignations, share issues).
  • Monitor compliance filing deadlines and ensure compliance to all deadlines
  • Ensure all tasks are accurately completed using Companies House-integrated software tools.

Tax Office & Compliance Support

  • Monitor and download correspondence from tax office portals and forward to accountants.
  • Maintain a tax letter register for tracking and timely follow-up.

Administrative & Reception Support

  • Act as primary receptionist: answer, screen, and direct incoming calls.
  • Arrange signatures of documents across teams.
  • Prepare, format, and proofread tax questionnaires, corporate reports, and client-facing documents.
  • Schedule meetings, appointments, and internal sessions for colleagues.
  • Provide general office support and handle ad hoc administrative requests from the leadership team.
  • Update and distribute internal dashboards and compliance reports (daily, weekly, monthly).

Employee Onboarding Support

  • Liaise with potential candidates to arrange interviews.
  • Coordinate onboarding for new hires with managers and team members.
  • Prepare and maintain new hire onboarding checklists and documentation.

Other Client & Administrative Support

  • Collect client information for Netherlands personal income tax returns.
  • Maintain accurate digital and physical filing systems for client and company records.
  • Assist in developing and standardizing templates, registers, and checklists for consistent operations.
  • Ensure confidentiality and secure handling of sensitive information in compliance with company policies.

KEY SKILLS & COMPETENCIES

  • Strong organizational skills with excellent attention to detail.
  • Effective communicator, both written and verbal.
  • Ability to manage multiple priorities and meet deadlines.
  • Proactive problem-solving and follow-up skills.
  • Proficiency with Microsoft Office Suite, cloud-based collaboration tools, and intuitive compliance/secretarial software.
  • Basic knowledge of SARS eFiling, CIPC, Companies House, and Department of Labour portals (training can be provided).
  • Professional, client-focused, and adaptable in a dynamic work environment.

WHAT WE OFFER

We are a relaxed firm with close-knit relationships between colleagues. The role offers the chance to gain both local and international experience, and the successful candidate will gain a broad understanding of 'how things work' in business in the UK, the Netherlands and SA. The salary range for this role is between R8k and R12k per month, depending on experience.

WHO WE ARE

Lighthouse Finance is 'the smallest international accounting firm you've never heard of'. The firm was founded in 2016 in Amsterdam, the Netherlands, and has grown in leaps and bounds year on year. Our staff are based in the Netherlands as well as dotted around South Africa. We are an all-round accounting, tax and payroll firm that supports our clients from A-Z (which is why this role is so important).

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Real Estate Administrative Support

R250000 - R400000 Y Citra - Live Different

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Job Description

Citra )
is a rapidly growing innovative company of 
talented architects, engineers, contractors, and developers
 based in Century City, Cape Town.

Our vision is to create a living environment
 that provides a 
better everyday life
 and makes our clients 
proud of where they live
. We thrive on using 
cutting-edge technology to build outstanding, beautiful homes
 of outstanding quality and value.

At Citra, you will experience a dynamic and inspiring environment in an international creative team. Our value chain entails the entire cycle from raw land, urban design, the design of residential and non-residential buildings, as well as the construction of some of the projects with our internal construction team. Citra makes extensive use of new technologies. This applies to tools for architectural work, general working with cloud documents, all the way to our own building technology that we continuously further develop and optimize.

We are looking for a reliable and organized 
Real Estate Administrative Support & Assistant
 to provide essential support to our property management and sales teams. The ideal candidate will be detail-driven, comfortable with multitasking, and eager to learn the operational and financial aspects of the real estate industry.

Key Responsibilities:

  • Handle daily administrative tasks including photocopying, scanning, filing, and maintaining accurate records.
  • Support property administration through eFica or similar systems, ensuring all documentation is updated and compliant.
  • Order, track, and manage office and property-related stationery and supplies.
  • Assist with the setup and management of debt collection processes for overdue accounts.
  • Upload and organize invoices, receipts, and financial documents on Hubdoc (or equivalent platforms).
  • Process invoices for payment, ensuring deadlines are met and approvals are secured.
  • Reconcile municipal accounts, utility bills, and levy statements for properties under management.
  • Liaise with tenants, contractors, and service providers where necessary to support smooth property operations.
  • Provide ad hoc support to management and finance teams, including preparation of reports and reconciliations.

Requirements:

  • Prior experience in administrative support, ideally within a real estate or property management environment.
  • Familiarity with financial processes (invoicing, reconciliations, payments).
  • Working knowledge of property management systems or platforms such as EFICA (advantageous).
  • Proficiency in Google Suite, WeConnectu ; experience with Hubdoc or similar software beneficial.
  • Strong organizational skills with high attention to detail.
  • Excellent written and verbal communication skills.
  • Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

What We Offer:

  • Exposure to the real estate and property management industry.
  • A supportive team environment with opportunities to grow.
  • Training on industry systems and processes.

The duties listed in this job description are not exhaustive, and Citra would be entitled to instruct the employee at any time to carry out additional duties or responsibilities which fall reasonably within the ambit of the job description or in accordance with operational requirements.

Application

Please apply with your CV and cover letter through the above link. We will contact you if your profile matches our recruitment needs. Otherwise, we will keep your CV for 6 months should any further opportunities arise.

Protection of Personal Information Act

By submitting your application, you consent to Citra collecting, using, and processing your personal information for the purpose of assessing your suitability for the position you have applied for and for other potential roles within the Citra group of companies. This includes, but is not limited to the information provided in your cover letter, CV, and any other supporting documents.

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Legal Administrative Support – Family Law

R50000 - R60000 Y Job Duck

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Job Description

JOB DUCK IS HIRING A LEGAL ADMINISTRATIVE SUPPORT – FAMILY LAW & CIVIL LITIGATION

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification for 4 years

Role Overview

We are seeking a dedicated and detail-oriented Legal Administrative Support professional to support our legal team specializing in family law, real estate, civil litigation, and estate planning. This role is critical to maintaining efficient case management, preparing legal documents, and ensuring smooth communication with clients, courts, and attorneys. Your organizational skills, discretion, and ability to work independently will be essential to providing high-quality support and facilitating the firm's commitment to excellent service. Join a firm that values strategic advocacy and client-focused solutions and contribute to a dynamic and professional environment.

Schedule:

Monday to Friday from 8:30 AM to 5:00 PM EST (USA)

Your Responsibilities Will Include but Are Not Limited To:

  • Calling clients, potential clients, courts, and attorneys to coordinate communication and case updates
  • Drafting, organizing, and customizing legal documents prepared by attorneys
  • Preparing complete "legal packages" in PDF format for review and filing
  • Assisting attorneys by compiling documents and collaborating with on-site assistants on printing and filing processes
  • Managing intake calls, scheduling consultations, and maintaining ongoing contact with clients throughout the case lifecycle
  • Drafting and filing legal documents related to family law, real estate transactions, and litigation
  • Organizing case files, tracking deadlines, and assisting with discovery and trial preparation
  • Filing court documents, managing court calendars, and following up on filings and court dates
  • Supporting attorneys with legal research, correspondence, and administrative tasks

What We're Looking For:

  • At least one to two years of experience supporting legal teams or in a legal support role
  • Associate's degree or paralegal certification preferred
  • Strong written and spoken English skills, with excellent grammar and punctuation
  • Experience with e-filing court documents
  • Proficiency in MS Office Suite (Outlook, Word, Excel)
  • Able to focus fully on tasks in a distraction-free environment
  • Strong understanding of legal terminology and procedures, especially in family law and civil litigation
  • Excellent written and verbal communication skills
  • High attention to detail and organizational skills
  • Proficiency in MS Office Suite and legal case management software (e.g., Clio, MyCase)
  • Ability to handle confidential and sensitive information with discretion
  • Bilingual (English/Spanish) a plus for client communication
  • Capable of working efficiently in a distraction-free environment
  • Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)
  • Quiet, distraction-free remote work environment

What's In It for You?

  • Monthly compensation starting from
    1150 USD to 1220 USD
  • Paid time off
    and holiday pay.
  • Referral and annual
    bonuses.
  • 100% Remote,
    Full-Time, Long-Term Career Opportunity.
  • Parental leave.
  • Opportunities for professional development and training
  • Dedicated support from our team.
  • A chance to work with clients who share our values.

Ready to dive in?
Apply now and make sure to follow all the instructions

DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.

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Administrative & Office Support Assistant

R150000 - R250000 Y Sedgwick

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Job Description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Administrative & Office Support Assistant

Job Location:
Office Based – Milnerton, Cape Town, South Africa

Job Type:
Permanent, Full Time

As part of our insurance claims contact centre, the
Administrative & Office Support Assistant
will be there to provide valuable administrative support, helping to coordinate a variety of administrative and processing activities for the claims department.

This role is ideal for someone who thrives in a fast-paced, detail-oriented environment and enjoys supporting customers. The successful candidate will be highly organised, with excellent attention to detail and a methodical approach to data entry and documentation. Strong communication skills and the ability to work collaboratively with both internal teams and external partners are essential. This position suits individuals who take pride in maintaining high standards of accuracy and are comfortable working with systems and processes to ensure strong outcomes.

Working Hours
This role is based on a full-time schedule of 40 hours per week, typically worked as five 9-hour shifts (including a 1-hour unpaid break). Shifts are scheduled across a variety of patterns within the operating hours of 8:00 AM to 6:00 PM, Monday to Sunday, to align with customer demand. While shift coverage may vary, the majority of core shifts will fall between Monday and Saturday.

There may be occasions where duties will need to be performed outside of standard business hours to ensure continuity of service and support and deliver in line with business needs. You will know your shift patterns at least 6 weeks in advance.

The Role Specifics

  • Administrative Support: Assist the wider claims team with general administrative tasks, including scheduling follow-ups, generating reports, recruitment, and supporting audit processes.
  • Data Entry: Accurately input claims information into internal systems, ensuring all records are complete and up to date.
  • Invoice Management: Process and reconcile supplier invoices related to claims, ensuring timely and correct payments.
  • Electronic Processing of Information: Handle electronic documentation and workflows, including uploading, categorising, and distributing claims-related files.
  • System Updates: Maintain and update customer and claim records across multiple platforms, ensuring consistency and compliance.
  • Visitor & Security Management: Greet visitors, manage daily logs, and issue security passes to support health and safety protocols.
  • Communication & Coordination: Handle the switchboard, field calls, and organise meeting room bookings, including arranging buffets and setting up rooms.
  • Post & Courier Handling: Receive, distribute, and arrange outgoing post and courier deliveries efficiently.
  • Office Supplies & Task Prioritisation: Manage stationery distribution and prioritise daily reception tasks to ensure smooth front-of-house operations.
  • The role may involve making and receiving calls to support claims department processing, including liaising with internal or external stakeholders to clarify details or follow up on outstanding actions.

Key Skills & Competencies

  • Experience in a customer service office environment preferred.
  • Organisation & Prioritisation: Ability to manage multiple tasks, prioritise urgent requests, and maintain structured workflows.
  • Attention to Detail: Ensures accuracy in data entry, record keeping, and document handling.
  • Data Entry & System Management: Confident using internal systems and databases to input and update claims information.
  • Communication Skills: Clear and professional handling of online enquiries and internal coordination.
  • Excel Proficiency: Comfortable using spreadsheets for tracking and updating centralised information.
  • Document Handling: Skilled in processing emails, post, and electronic files, attaching relevant information to live claims.
  • Team Collaboration: Works effectively with Claims Handlers and other departments to support smooth operations.

The skills that will be developed once working:

We will provide all the Sedgwick specific training you need to thrive in this role.

What will you get for this role?

  • Structured programmes with clear timescales & transparent career pathways
  • Fully supported professional qualifications with rewards
  • Competitive salary

Our Other Benefits Include

  • Private healthcare plan (including pre-existing conditions)
  • A Self Invested Personal Pension Scheme, including life & disability cover
  • Annual leave allowance of 25 days + public holidays

Next Steps For You
Think we'd be a great match? Apply now –
we want to hear from you.

If you're unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.

Not only that, but we are also proud to have a zero-tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.

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Administrative & Customer Support Specialist

R180000 - R250000 Y Affinity International

Posted today

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Job Description

About the Role

We are seeking a smart, well-spoken and detail-oriented professional to support our client with a blend of administrative, billing, customer service, and general finance tasks. This role requires someone proactive, organised, and comfortable engaging with customers in a professional manner.

Key Responsibilities
  • Administration:

  • Manage day-to-day administrative tasks such as scheduling, filing, and data entry.

  • Maintain accurate records and documentation.
  • Billing & Finance Support:

  • Prepare and process invoices.

  • Track payments and reconcile accounts.
  • Assist with expense reports and general financial administration.
  • Customer Service:

  • Handle incoming queries via phone, email, or other platforms.

  • Provide prompt, courteous, and effective responses to customer needs.
  • Follow up on outstanding issues to ensure resolution.
  • General Support:

  • Assist management with ad-hoc tasks.

  • Contribute to process improvements and workflow efficiency.
Qualifications & Skills
  • Previous experience in administration, customer service, or finance-related roles.
  • Strong communication skills (verbal and written).
  • Tech-savvy with good knowledge of MS Office / Google Workspace.
  • Basic understanding of billing processes and financial admin.
  • Organised, reliable, and able to prioritise multiple tasks.
  • Professional, approachable, and confident when speaking with clients.
What Were Looking For

A candidate who is:

  • Smart and quick to pick up new systems.
  • Well-spoken and professional in communication.
  • Flexible and willing to handle both routine and varied tasks.
  • Driven to support the team and ensure smooth operations.
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