300 Order Taking jobs in South Africa

We are searching for a candidate that understands exactly what it means to provide excellent customer service. The successful candidate must possess strong verbal as well as written communication skills and display a professional image of the company.

• Manage and oversee the daily operations of the call center department.
• Develop strategies to increase sales and meet or exceed sales targets of this department.
• Monitor and evaluate call center performance, ensuring high quality customer service and adherence to company policies and procedures.
• Train, coach, and motivate call center staff to achieve individual and team goals.
• Conduct performance evaluations and provide feedback for improvement.
• Collaborate with other departments to ensure smooth operations and customer satisfaction.
• Stay updated on industry trends, best practices, and technology advancements.
• Assisting the reps with queries regarding orders.
• Pulling Sales Support Report for agent’s commission.
• Supporting with sales events/functions and supplier studio events when necessary.
• Line report for Sales Support department and all related responsibilities connected to this.
• Delegating tasks between the Sales Support agents.
• Training new sales support agents.
• Overseeing and assisting sales support in managing queries and complaints.
• Making sure all orders are placed on time before delivery cut-off times.
• Ensuring that procedures are followed to ensure the department runs smoothly.
• Managing the credit application forms tracker and feedback between the Sales and Accounts department.
• Allocating incoming leads/potential clients.
• Ensuring that the Sales Support Call Cycle is kept up to date.
• Managing the rep stock room and ensuring there is stock available.
• Trip Sheet rep split and distribution.

• Proven experience as a Call Center Manager or similar role in a sales environment.
• Prior Pastel, call center software system and/or Microsoft Office acumen.
• Strong leadership skills with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills.
• Ability to analyze data, identify trends, and make data-driven decisions.
• Strong negotiation skills to drive sales performance.
• Ability to work in a fast-paced environment and handle multiple priorities.

Should you not receive a response within 14 days, please consider your application as unsuccessful.

We are looking for a dedicated Call Centre Operator to handle inbound and outbound calls. This role focuses on booking appointments for our specialists, working with interested leads, and ensuring excellent customer interactions. The position offers an opportunity to earn incentives based on target achievement.

• Remote: Monday to Friday, 9 AM to 5 PM PST (5 PM to 3 AM SAST)

• Handle inbound and outbound calls professionally
• Book appointments for specialists with leads who have expressed interest in our services
• Follow up with clients to confirm appointments and provide necessary information
• Maintain a positive customer experience through effective communication
• Achieve targets and earn performance-based incentives

• Excellent verbal communication and phone etiquette
• Experience in handling inbound and outbound calls
• Ability to work with client lists and manage booking processes
• Goal-oriented and motivated to meet and exceed targets

• Entry level

• Full-time

• Other

• IT Services and IT Consulting

Requirements:

• Matric certificate
• Minimum 6 - 12 months outbound sales experience
• Medical GAP and Motor warranty experience is an advantage
• Good communication skills

Benefits:

Guaranteed earnings of R4000 or higher depending on experience + uncapped commission

We are looking for people who are serious about making money. If you meet the above requirements, we would love to have you join our team.

Here’s a rewritten version tailored for a call center agent role:

Position: Inbound Call Center Sales Representative

Role Overview

As the first point of contact for inbound calls, you will engage with customers, assess their needs, provide key information, and drive sales opportunities. Your role is crucial in delivering exceptional service, qualifying leads, and supporting business growth.

Key Responsibilities

1. Customer Interaction: Handle inbound calls efficiently, providing prompt and professional assistance.
2. Sales Qualification: Assess caller needs using qualification criteria such as budget, authority, need, and timeline (BANT).
3. Product Knowledge: Educate customers on services, answer inquiries, and address concerns effectively.
4. Appointment Scheduling: Set up follow-up calls or meetings for the sales team with high-potential leads.
5. CRM Management: Accurately update and maintain customer records in the CRM system.
6. Performance Metrics: Consistently meet or exceed sales quotas and call center targets.
7. Collaboration: Work closely with the sales team to ensure smooth lead handoff.
8. Market Insights: Provide feedback on customer inquiries, emerging trends, and potential service improvements.
9. Call Handling Efficiency: Utilize call center best practices to maximize productivity and customer satisfaction.
10. Time Management: Manage high call volumes while maintaining service quality.
11. Adaptability: Adjust to changing priorities, new products, and evolving customer needs.

1. 2+ years of experience in a call center, inbound sales, or customer service role.
2. Proven ability to meet or exceed sales and call performance targets.
3. Strong verbal and written communication skills.
4. Excellent phone presence with the ability to build rapport quickly.
5. Proficiency in CRM systems and call center technology.
6. Ability to multitask and stay organized in a fast-paced environment.
7. Quick learner with a flexible approach to new information and tools.
8. Schedule Flexibility: Must be available to work within PST to EST time zones.
9. Call Center Expertise: Understanding of call metrics, scripts, and handling high call volumes.

1. 2+ years of experience in a high-volume call center environment.
2. Familiarity with sales automation tools and call center software.

As an employee of our company, you will collaborate with each department to create and deploy disruptive products. Come work at a growing company that offers great benefits with opportunities to move forward and learn alongside accomplished leaders. We're seeking an experienced and outstanding member of staff.

This position is both creative and rigorous ; you need to think outside the box. We expect the candidate to be proactive and have a "get it done" spirit. To be successful, you will have solid problem-solving skills.

• Lead the entire sales cycle
• Achieve monthly sales objectives
• Qualify the customer needs
• Negotiate and contract
• Master demos of our software

• Bachelor Degree or Higher
• Passion for software products
• Highly creative and autonomous
• Valid work permit for Belgium

• Experience in writing online content
• Additional languages
• Strong analytical skills

• Great team of smart people, in a friendly and open culture
• No dumb managers, no stupid tools to use, no rigid working hours
• No waste of time in enterprise processes, real responsibilities and autonomy
• Expand your knowledge of various business industries
• Create content that will help our users on a daily basis
• Real responsibilities and challenges in a fast evolving company

A full-time position
Attractive salary package.

12 days / year, including
6 of your choice.

Play any sport with colleagues,
the bill is covered.

Business Segment: Business & Commercial Banking

To facilitate the efficient handling and management of new business transactions within Commercial Asset Finance by exercising quality control of documents needed by OSS for processing and interacting with the product operating system for the maintenance of management information.

Experience Required

• Must be based in Port Elizabeth
• Highest qualification: Matric with a Higher Certification

Are you a Superstar in organization and love making sure every detail is just perfect? Do you thrive in a bustling, dynamic environment where your work truly makes a difference? If you're nodding yes, then we've got the golden ticket just for you!

We're on the hunt for a remarkable Sales Support Administrator to sprinkle their magic across our Outsourced IT Solutions team. Imagine a place where your efforts ensure the gears of commerce spin smoothly, where every invoice, order, and administrative task you touch turns to gold.

• Be the Heart of Our Team: As the liaison extraordinaire, you'll knit together the efforts of finance, procurement, and more, ensuring seamless operations that feel like a warm hug of efficiency.
• Master of Orders and Invoices: Dive into the thrilling world of orders and invoices, where your keen eye for detail will ensure the rhythm of business never misses a beat.
• Build Unbreakable Bonds: Your charm and wit will not only win over our internal teams but also cement lasting relationships with our cherished clients.
• Report Like a Pro: With your analytical superhero cape on, you'll craft reports that aren’t just numbers but stories of triumph, challenge, and opportunities.
• Champion of Improvement: Spot the slightest inefficiencies? You’ll have the power to wave your magic wand, making our processes smoother than a hot knife through butter.
• Guardian of Compliance: With your vigilance, we'll not only stay on the right side of rules and regulations but also create a legacy of trust and integrity.

• A dazzling Matric certificate.
• A treasure trove of experience in administrative roles, especially if it sparkles with IT solutions flair.
• Communication skills so strong, they could charm the socks off a serpent.
• Organizational talents that could outmatch a Swiss watch.
• A mastery of Microsoft Office Suite that would make Bill Gates double take.
• The agility to navigate a fast-paced jungle with the grace of a panther.
• An eagle-eyed attention to detail, ensuring excellence is always delivered.

• A competitive salary that’ll make your wallet smile.
• Growth opportunities that are as vast as the sky.
• A team environment so supportive, it feels like home.
• A front-row seat to the latest and greatest in tech.

So, if you're a proactive go-getter, buzzing with excitement at the prospect of bringing order to chaos and forging connections that last, we're rolling out the red carpet for you.

Don’t miss out on this extraordinary opportunity to turn your career into an exhilarating adventure where your contributions are celebrated, and your growth knows no bounds. Apply now and let's soar to new heights together!

R15000 - Monthly