9 Order Processing jobs in South Africa

The Consumer Orders Specialist is responsible for ensuring the completeness and accuracy of the operational aspects of the consumer journey, including:

• Processing orders and ensuring all captured orders are processed
• Liaising with shared services, supply chain, and finance to keep tasks up to date
• Providing proactive information to the consumer service team to ensure exceptional consumer service

The ideal candidate will be a professional individual who learns quickly, has a keen eye for detail, and has the aptitude to fully understand our end-to-end process while delivering exceptional consumer service in adherence to policies and processes.

You will be part of the Coloplast South Africa Team and report to the Call Centre Team Lead.

1. Export daily orders from the CRM system to be imported into the ERP system
2. Perform daily checks to ensure accuracy and completeness of orders from CRM to ERP and invoicing
3. Check online orders and send payment links to consumers who have made online purchases
4. Track incoming payments for online orders and release orders accordingly each day
5. Check backorder reports to proactively inform the Consumer Services team of any items on backorder
6. Monitor Aramex delivery updates and follow up with supply chain on delays, informing the Consumer Services team to notify consumers
7. Log and track all stock return requests and follow up on delays
8. Initiate refunds with finance where applicable
9. Process sample orders on request from Consumer Services or Consumer Care leads
10. Assist with consumer service, care, or case management tasks on an ad hoc basis
11. Participate in ad hoc consumer-related projects
12. Ensure the accurate and timely processing of manual orders, monitor order status, and resolve discrepancies
13. Generate detailed quotations based on client requirements and revise as needed

• Typically, 1+ years of experience as a Consumer Service Representative, preferably with order processing experience
• Typically, a 3-year tertiary qualification (BA Degree) or equivalent
• Proficient in MS Office Suite (Word, Excel)

• High attention to detail and strong analytical/reporting skills
• Strong communication skills
• Good interpersonal skills and ability to manage multiple stakeholders and projects
• Growth mindset, ability to work under pressure, and handle multiple urgent tasks
• Team player with a strong consumer service orientation
• Able to identify business opportunities or risks and inform relevant stakeholders
• Diligent and focused on completing tasks timely
• Solution-oriented, capable of identifying risks and proposing solutions
• Ability to handle difficult consumer situations professionally
• Aligns with Coloplast Leadership Principles: setting high ambitions, being honest, demonstrating leadership, focusing on results, maintaining integrity, and embodying passion for Coloplast's mission and values

Coloplast develops products and services to make life easier for people with healthcare needs. With a global presence and a strong growth agenda, we are committed to inclusivity and diversity. We encourage all qualified candidates to apply regardless of gender, age, race, nationality, ethnicity, sexual orientation, religious belief, or physical ability.

Join Our Team as a Data Entry Specialist at Mango5!

Mango5 is looking for a meticulous and reliable Data Entry Specialist to join our Call centre in Cape Town. If you have excellent attention to detail, a knack for organizing data, and enjoy working independently in a structured environment, we want to hear from you!

As a Data Entry Specialist , you will support the operations team by entering and organizing large volumes of data efficiently and accurately. This is a low-compliance role focused on speed, accuracy, and administrative support — no handling of sensitive or regulated data is required.

Key Responsibilities:

Skills and Experience:

• 1-2 Years Data Entry Specialist 
li>Excellent typing speed with a high degree of accuracy.
• Proficient in Microsoft Excel and comfortable with basic spreadsheet functions.
• Strong attention to detail and consistency.
• Ability to work independently, follow through on tasks, and meet deadlines.
• Reliable, self-motivated, and comfortable with repetitive tasks.
• Prior administrative or clerical experience is advantageous but not required.
• Familiarity with online data entry tools is a plus.
• Matric
• Criminal Clear

Work Schedule:

• 45-hour work week with rotating shifts between 15:00 – 03:00
li>Rotational working days from Monday to Sunday (based on Daylight Saving)
• Dynamic holiday schedule

Salary Structure:

• Basic Salary: R12,500
• Shift Allowance: R500
• Commission & Incentives: Up to R4,000
• Anniversary Bonus

Benefits:

• Medical Insurance (after 3 months of employment)
• Emergency Assistance
• Access to our LMS Portal for continuous learning and development

Ready to Make an Impact?

If you're highly organized, process-driven, and ready to bring your data entry skills to a fast-paced international operation, apply now and become part of the Mango5 team!

Due to high application volumes, if you meet our criteria but do not hear back from us within two weeks, your CV will be kept in our talent pool for future opportunities

1. Your area of responsibility includes the independent analysis, maintenance, control, and correction of master data in the relevant systems.
2. Maintain master data mainly for all The Company’s TMS & other global applications.
3. Data preparation using Excel and continuous assurance of data quality.
4. Enforce established data standards and guidelines.
5. Provide accurate control and ensure rapid clarification in the event of discrepancies.
6. Create analysis and reports as needed.
7. Design and optimize master data processes, preparing MDM documents / SOPs.
8. Act as the internal contact person for master data specific questions.

1. Matric or Senior Certification equivalent.
2. Working knowledge of ERP modules.
3. Experience of working as offshore service providers would be an advantage.
4. Independent, structured, prospective, and solution-oriented way of working.
5. English language skills as well as confident handling of MS-Office, especially Excel.

• Your area of responsibility includes the independent analysis, maintenance, control, and correction of master data in the relevant systems.
• Maintain Master Data mainly for all The Company`s TMS & other global applications.
• Data preparation using Excel and continuous assurance of data quality.
• Enforce established data standards and guidelines.
• Accurate control and ensuring rapid clarification in the event of discrepancies.
• Create analysis and reports as needed.
• Design and optimization of master data processes, preparing MDM documents/SOPs.
• Internal contact person for master data specific questions.

Requirements:

• Matric or Senior Certification equivalent
• Working knowledge of ERP modules.
• Experience of working as offshore service providers would be an advantage.
• Independent, structured, prospective, and solution-oriented way of working
• English language skills as well as the confident handling of MS-Office, especially Excel

Data entry specialists are responsible for digitizing data for storage purposes. They work in the administrative department of a company and their duties include collecting client information, maintaining an organized filing system, and reviewing data for completeness and accuracy.

We are looking to hire a dynamic data entry specialist to join our company's administrative department. In this role, you'll be responsible for entering client information into our electronic storage system, updating existing entries, and organizing hard copies of information appropriately.

To ensure success as a data entry specialist, you should display impeccable organizational skills and experience working with a variety of databases. Ultimately, a top-notch data entry specialist should have a razor-sharp eye for detail and excellent knowledge of data management.

• Collecting and digitizing data such as invoices, canceled bills, client information, and financial statements.
• Maintaining a detailed and organized storage system to ensure data entries are complete and accurate.
• Keeping a record of hard copy data such as invoices, inventory checklists, and other financial documents.
• Establishing data entry standards by continually updating filing systems to improve data quality.
• Addressing data inconsistencies by working with administrative staff to locate missing data.
• Attending to data queries and reporting any major data errors to management.
• Adhering to best data management practices and maintaining a high standard of accuracy and efficiency.

• A high school diploma or GED.
• At least 1 year of experience working as a data entry specialist.
• Excellent knowledge of data entry software, such as Ninox, Kintone, and OmPrompt Order Management.
• Exceptional organizational skills, a keen eye for detail, and the ability to spot errors with accuracy and efficiency.
• Good communication skills and the ability to collaborate with staff members.
• Solid time management skills and the ability to prioritize tasks.
• Excellent typing skills and experience working with Windows, Microsoft Office, and Google Suite.