38 Order Fulfillment jobs in South Africa

Order Fulfillment Controller

Taxi Connect South Africa

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Job Description

Role Description

This is a full-time on-site role for an Order Fulfillment Controller, located in City of Cape Town. The Order Fulfillment Controller will be responsible for managing and overseeing the order fulfillment process, ensuring timely and accurate delivery of products. Daily tasks include coordinating with the supply chain and operations teams, monitoring inventory levels, processing orders, and handling any issues that arise during the order fulfillment process. The role also involves communicating with finance and other departments to ensure smooth operation and accuracy in inventory and order management.

Key Responsibilities:



Fleet Management
-Oversee the daily operations of drivers, ensuring compliance with operational processes and regulations

  • Develop and Implement strategies to improve fleet utilization, reduce costs and enhance customer satisfaction

  • Manage and Resolve Customer Complaints



Team Leadership
- Lead and Manage a team of driver controllers and Drivers

  • Provide training, Coaching, Guidance and Development opportunities to ensure the team meets performance targets

-Manage the control room team as well as system administrators to ensure timeous delivery of orders and usage of the tech systems



Operations Management
-Ensure the achievement of company objectives and KPIs

-Analyse operational data to identify areas of improvement, optimize processes and implement cost – saving initiatives

-Ensure optimization of driver routes

-Manage deliveries of customer orders

-Process orders and liaise with other departments to ensure seamless daily deliveries

  • Preparing presentations, reports and data analysis

  • Support the function of this department



Customer Service
-Develop and Implement customer service strategies to ensure high levels of customer satisfaction, retention and loyalty

-Foster strong relationships with key customers, understanding their needs and tailoring solutions to meet their requirements

-Resolve all customer complaints

-Communicate informed risks within the business to key stakeholders

**Qualifications

The ideal candidate will have 3 or more years experience in Customer service, ecommerce, courier and or logistics and or supply chain (B2B and B2C being an added experience)

Accompanied with a degree and or equivalent qualification in logistics, business administration, supply chain and logistics or sales.**

  • Knowledge of Finance and financial processes
  • Strong Analytical Skills and detail oriented
  • Excellent Communication skills
  • Experience in Supply Chain Management and Operations Management
  • Problem-solving skills and the ability to work under pressure
  • Relevant experience in a similar role is a plus
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Order Fulfillment Claims Controller

R90000 - R120000 Y takealot

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Job Description

, a leading South African online retailer, is looking for a highly talented entry level
Order Fulfillment Claims Controller
to join our team in
Cape Town
.

We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great.

This role reports to an Order Fulfilment Manager.
Your responsibilities will include:

  • Supervising and leading a team of claims administrators to ensure timely and accurate processing of claims.
  • Reviewing and auditing claims files for completeness and accuracy.
  • Resolving escalated issues and inquiries stakeholders Collaborating with other departments to streamline processes and improve overall processes.
  • Analyzing claims data and preparing reports for management review.
  • Implementing and enforcing best practices and procedures related to claims administration.

Qualifications & Experience
:

  • Matric or National (vocational) certificate
  • 3 to 5 years minimum proven experience in an administrative role, preferably in insurance, finance ,Supply Chain
  • Ability to prioritize tasks and manage multiple deadlines effectively.

Attributes required:

  • Exceptional analytical and problem-solving skills.
  • Excellent communication, interpersonal, and leadership skills.
  • Strong organizational skills and attention to detail.

The Environment
:

  • employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of being the leading e-commerce company in Africa.
  • We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
  • We are short on ego and high on output.
  • We are doers and not only thinkers, its all in the execution after all.
  • We love what we do and what we are creating.

We seek to Employ an
Extra Ordinary Mind
who:

  • is respectful but forthright
  • is an expert at doing, who can not only design but also execute
  • is analytical, able to use data to make decisions
  • is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
  • is passionate about the potential of e-commerce and delivering a world-class customer experience
  • is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
  • is business SMART. Able to think about problems from a business perspective using technical and product input;
  • is curious and challenge the status quo
  • is innovative and enjoys iteration
  • is collaborative
  • will be at the cutting edge of developing new concepts for
  • thinks like an owner
    of the business
  • is SMART, has INTEGRITY and is HARD WORKING

If you meet the above you are an
Extraordinary Mind,
so come and join us

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups, and people with disabilities, will be given preference.

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Logistics Coordinator

Citrusdal, Western Cape CA Support

Posted 2 days ago

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Job Description

LOGISTICS COORDINATOR
Citrusdal

Our client is an producer, packer, and exporter of quality citrus fruit located in the Citrusdal Valley.

Export Logistics Coordinator & Data Analyst

The Export Logistics Coordinator & Data Analyst will be responsible for managing daily stock movements, coordinating export logistics with service providers and shipping lines, and ensuring the integrity of operational data and reporting.

The ideal candidate is proactive, adaptable, and detail-oriented, with strong organizational, communication, and numerical skills.

Key Responsibilities

Export Logistics Coordination
• Oversee daily stock management and loadouts.
• Arrange vessel bookings and prepare shipping instructions.
• Coordinate export load execution with third-party service providers (freight forwarders, shipping lines, etc.).
• Track shipments and keep stakeholders informed of progress, potential delays, and exceptions.

Export Supply Chain Financial Controls
• Update and maintain total supply chain costings for export markets.
• Collaborate with freight forwarders and carriers to optimize routes and reduce transport costs.
• Verify and approve logistics-related expenses.

Export Administration & Reporting
• Update systems, export schedules, stock levels, and program volumes.
• Conduct data analysis and develop reports to identify cost-saving opportunities and supply chain efficiencies.
• Highlight and report any data inconsistencies or process exceptions.

Market Awareness & Continuous Improvement
• Stay informed of market trends, product developments, and industry best practices.
• Support continuous improvement initiatives to enhance export processes and data quality.

Essential Requirements

• Tertiary qualification in logistics, supply chain management, or a related field, with a commitment to continuous learning.
• Relevant experience in export logistics, preferably within the fruit or agricultural sector.
• Strong analytical and numerical ability with advanced data management skills.
• High computer literacy, particularly in Excel and ERP systems.
• Excellent interpersonal, leadership, and communication skills.
• Proven ability to work collaboratively within a team environment.
• Self-motivated, driven, resilient, and humble in approach.


TO APPLY:
To apply or receive more information, please:

  • click on the "Apply" button


We take great care in assessing each application individually, however only shortlisted candidates will be contacted, therefore please deem your application as unsuccessful if you receive no feedback after 2 weeks of sending your CV.

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Logistics Coordinator

Midrand, Gauteng Ikwezi Mining (Pty) Ltd

Posted 6 days ago

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Job Description

Key Responsibilities:

Planning and coordinating loads:
  • Plans, organizes, and coordinates the movement of Cement, materials, to ensure that delivery schedules are met. They liaise with suppliers, customers, and transport service providers to ensure the timely and efficient delivery of loads.
Managing transport schedules:
  • Creates and manages transport schedules, ensuring that vehicles are available and scheduled in a way that maximizes efficiency. They monitor the progress of transport operations and adjust schedules as necessary.
Ensuring compliance with regulations:
  • The transport coordinator ensures that all transport operations comply with relevant regulations, including safety and environmental regulations. They may also be responsible for ensuring that drivers and vehicles are licensed and registered correctly.
Maintaining transport records:
  • Keeps accurate records of transport operations, fuel consumption, and transport schedules. They use this data to analyse performance and identify areas for improvement.
Resolving transport issues:
  • Resolves any issues that arise during transport operations, including delays, breakdowns, and other disruptions. They work to minimize the impact of these issues on customers.
  • Develop & manage relationships with transporters and customers.
Key Requirements: 
  • A degree or diploma in logistics, supply chain management, or a related field.
  • 3-4 years’ Experience as Logistics coordinator or Planner is essential.
  • Effective written and verbal communication.
  • Attention to detail.
  • SAP
  • Excel
  • Strong Character
  • Strong improvement mindset and commitment
  • Time Management
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Logistics Coordinator

Westlake, Western Cape Time Personnel

Posted 20 days ago

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Job Description

REQUIREMENTS

  • Grade 12, or similar qualification
  • 5 years experience in a similar role
  • A qualification in International Freight Management/ Transport Economics or Supply Chain Management would be advantageous
  • Good understanding of international import supply chain management is desirable
  • Thorough knowledge of domestic warehousing and courier operations
  • Strong administrative and numerical skills
  • Demonstrated commercial acumen
  • Working knowledge of CRM and ERP system MS Business Central would be an added advantage
  • Intermediate skills in Microsoft Office 365
  • Able to work independently and accepts responsibility for own actions and the achievement of intended outcomes
  • Available for occasional domestic travel

DUTIES

  • Support the movement, storage and distribution of stock
  • Responsible for the flow, management and efficient administration of supply chain documentation and processes
  • Manage the relationship and deliverables of logistics partners and vendors
  • Contribute to the development and implementation of strategies to enhance customer service, increase sales & efficiency and the overall profitability of the business
  • Coordinate and support the movement and storage of inbound and outbound international shipments
  • Liaise with overseas suppliers (e.g. China), freight forwarders, couriers, and outsourced warehouse providers
  • Track air/sea shipments and customs clearance using waybill numbers
  • Investigate delayed or missing shipments and arrange alternative transport if needed
  • Generate supplier reports from ERP detailing ex-factory dates and freight modes
  • Provide customs clearance documents to Accounts Payable
  • Notify warehouse of incoming stock, check arrival schedules, and ensure proper stock handling (unpacking, checking, labelling)
  • Assist with negotiating vendor contracts and service level agreements (SLAs)
  • Monitor vendor performance and SLA compliance, addressing any performance issues
  • Support negotiations related to cost structures and pricing with vendors
  • Build and maintain strong relationships with vendors' key stakeholders.

Salary: R negotiable dependent on experience

Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.

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Logistics Coordinator

Stellenbosch, Western Cape iStaff Recruitment

Posted 26 days ago

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Job Description

Minimum Requirements:
  1. Grade 12
  2. At least 2 years experience in logistics, exports, or freight forwarding (wine industry knowledge is highly beneficial).
  3. Strong computer literacy (MS Office, SAGE, Wine Online).
  4. Excellent organisational, problem-solving, and communication skills.

Duties and Responsibilities:
  • Act as the link between customers, suppliers, warehouses, and transport companies to ensure smooth order processing and timely deliveries
  • Manage export activities, production and distribution planning, and stock monitoring
  • Handle logistics documentation, invoicing, and compliance with export, customs, and regulatory requirements
  • Ensure adherence to quality, health, and safety standards
  • Build strong relationships with clients and service providers while resolving queries and complaints efficiently

PLEASE NOTE : Thank you for your interest in this position, we will review and be in touch if you are suitable.

Due to the amount of applications we receive for each position, we are unable to respond to each one individually. Please accept your application as unsuccessful if you had no feedback within 7 days of applying . Your CV will remain on our database and we will be in touch for other suitable positions.

*** In the meantime, please download our
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Logistics Coordinator

Somerset West, Western Cape Frank Consult

Posted 10 days ago

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Job Description

Our client, a well-established, trusted, and highly successful corporate commodity trading company specialising in international physical deliveries, is offering an exciting permanent position for a Senior Logistics Coordinator .

Key Responsibilities

  • Lead logistics operations across bulk agricultural commodity loads, ensuring compliance with transport contracts and company policies.

  • Build and maintain strong relationships with transporters, suppliers, and customers to secure capacity and service quality.

  • Negotiate transport pricing and manage contracts to optimise cost and efficiency.

  • Oversee the scheduling, allocation, and execution of transport loads, including stock delivery planning and weekly loading schedules.

  • Monitor trucks in real-time, manage ETAs, and proactively communicate updates to counterparties.

  • Ensure proper documentation flow: load confirmations, POD collection, and accurate data capturing on systems.

  • Manage supplier and transporter invoices, ensuring correct allocation and reconciliations.

  • Resolve escalated client, transport, and supplier queries, maintaining 24/7 availability when required.

  • Provide accurate operational reporting to management, including competitor and market intelligence.

  • Drive continuous improvement in logistics processes, systems, and service delivery.

Qualifications / Experience / Skills

  • Diploma or Degree in Logistics, Supply Chain Management, or equivalent.

  • Minimum 5+ years’ experience in logistics coordination, with a proven track record in bulk agricultural commodities highly beneficial.

  • Strong commercial and negotiation skills with an understanding of agricultural transport markets.

  • Excellent organisational and multitasking abilities.

  • Problem-solving and decision-making skills under pressure.

  • Strong attention to detail and data accuracy.

  • High level of professionalism and customer service orientation.

  • Advanced MS Office skills (Excel, Word, PowerPoint).

  • Availability for after-hours problem-solving and operational support.

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Logistics Coordinator

Pretoria, Gauteng People Dimension

Posted 20 days ago

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Job Description

Introduction

A leading Telecommunications company is looking for a Logistics Coordinator to join the team. The Logistics Coordinator will form part of the Order Fulfilment team, and will assist with the coordination of installations, deliveries, collections, stock and warehousing. We are looking for an eager individual who will be willing to go the extra mile, who will be able to take initiative and who will take pride in understanding Telecommunications, Connectivity and especially Satellite Technology.

Duties & Responsibilities

Customer Equipment

  • Taking Stock of Customer Equipment
  • Ordering Stock of Customer Equipment
  • Capturing of Customer Equipment Stock on Pastel Evolution
  • Reporting on Customer Equipment (Stock Movement)
  • Booking of Shipments (Collections and Deliveries)
  • Following up and updating the necessary parties with regards to shipments

Office Equipment

  • Taking Stock of Office Equipment
  • Capturing of Office Equipment Stock on Pastel Evolution
  • Reporting on Office Equipment (Stock Movement)
  • Booking of Shipments (Collections and Deliveries)
  • Following up and updating the necessary parties with regards to shipments

Installations

  • Requesting quotations from installers for installations and service calls
  • Communicating with the Installer with regards to the Shipment of Equipment
  • Ensuring that all Equipment is received back after replacement
  • Ensuring that all Equipment received back is tested

General

  • Opening and Closing of the Warehouse
  • Cleaning the Warehouse
  • Coordinating the Company Vehicles (Licenses, Services, Washing, etc.)
  • Collection of Stock
  • Cross-border shipment arrangements

Desired Experience & Qualification

Minimum Requirements:

  • Proven Work experience as a Logistics Coordinator
  • Minimum 2 years working experience in a similar role
  • Matric

Additional Requirements:

  • Previously worked in the telecommunications Industry
  • Pastel Evolution Experience
  • Excel (Intermediate)
  • Excellent verbal and written communication skills
  • Excellent organization and multitasking skills
  • Positive attitude and strong work ethic
  • Customer service orientated
  • Professional
  • Willingness to expand his/her knowledge
  • A team player with high level of dedication
  • Ability to work under strict deadlines
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Logistics Coordinator

Johannesburg, Gauteng Palesa Mbali Group

Posted 24 days ago

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Job Description

A Logistics Coordinator manages supply chain operations, ensuring efficient transportation and storage of goods while maintaining communication with all stakeholders. The main goal is to ensure the timely and safe delivery of products by coordinating storage, transportation, and delivery activities.
Responsibilities:

Manage supply chain operations from acquisition to distribution, ensuring timely and cost-effective delivery.

Plan and monitor inbound and outbound shipments, negotiating transportation rates and securing necessary services.

Maintain accurate inventory records, conduct stock checks, and manage inventory audits.

Prepare and maintain detailed logistics documentation, including shipping records and compliance requirements.

Analyse logistical problems and develop solutions to improve efficiency.

Collaborate with vendors, suppliers, and transport companies to ensure smooth operations.

Set up purchase contracts and process orders for products.

Manage shipping documents and coordinate with clearing agents.

Process product receipts once shipments have arrived and quantities are verified.

Place subcontract orders and manage related delivery documentation.

Generate delivery notes, invoices, and statements for customers.

Education and Experience:

Tertiary qualification in Logistics, Supply Chain, or related field.

3–5 years’ experience in Logistics or Supply Chain Management.
Competencies:

Strong analytical, organizational, and problem-solving skills.

Excellent communication, interpersonal, and customer service skills.

Knowledge of data analysis, reporting, and ERP/logistics systems.

Ability to work under pressure with accuracy and attention to detail.

Ability to plan, organize, and complete tasks efficiently.

Strong teamwork, relationship-building, and leadership abilities.

Proficiency in MS Office and logistics/ERP software

Proficiency in systems such as Sage X3

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Logistics Coordinator

R400000 - R600000 Y Talent Network Global

Posted today

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Job Description

We are seeking a Logistics Coordinator with 3 years experience to join a dynamic FRUIT INDUSTRY company based in Stellenbosch.

Qualifications: +/- 3 years experience in logistics, shipping coordination or export.

Bcom Degree Logistics, Supply Chain, or related field advantageous.

To be detailed oriented who is responsible for managing and coordinating all pre-loading, shipping, and logistics activities. Close communication with team, clients & service providers.

Key Responsibilities:

Pre-Loading Coordination - including cold store operations, documentation etc

Permit & Documentation Management

Logistics & Solutions

Forecasting & Planning

Stock & Customer Management

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