149 Optimization jobs in South Africa

Our purpose is to change people's lives for the better through wellness. We are passionate about supporting people to lead healthy fulfilled lives by providing a space where they can focus on their physical, mental and social well-being.

Our mission is to create an environment where wellness works for everyone. At Virgin Active wellness is not just about fitness- it's about creating real experiences that support members in their holistic health journey. We provide a luxury wellness environment that fosters personal growth, community, and transformation. Our approach is accessible, inclusive, and built on the foundation of social wellness.

Our wellness offering is built on core pillars which define who we are and how we deliver on our promise:

• Refreshing Real Experiences: Authentic, engaging experiences that inspire lasting wellness.
• Holistic Wellness: A comprehensive approach integrating fitness, mental health, nutrition, and recovery.
• Curated Guidance and Progress: Personalized coaching and programs to support sustainable progress.
• Communities Without Conformity: Diverse, welcoming environments where everyone feels empowered.

As a Support Optimization Administrator, you play a vital role in supporting members on their holistic wellness journey by ensuring uninterrupted access to our luxury wellness environments. Every interaction is an opportunity to inspire and empower members to take ownership of their wellness, while fostering a culture of trust, understanding, and transformation.

The Support optimization Administrator is responsible for ensuring the effective operation of outbound and inbound dialler systems, providing technology support, and delivering detailed performance and operational reports. This role is key to optimizing campaign execution and equipping stakeholders with actionable insights through accurate and timely reporting. The Specialist collaborates closely with the Optimization Analyst and Operations teams to drive data-informed decisions and enhance productivity across the contact centre.

A day in the life of a Support Optimization Administrator.

Dialler Support:

• Assist in monitoring and managing daily dialler performance.
• Support dialler administrators with campaign setup, changes, and troubleshooting.
• Ensure accurate contact strategy execution and compliance with regulatory dialing rules (e.g. TCPA, GDPR).

Reporting & Analytics:

• Develop, maintain, and automate reports related to dialler performance, agent productivity, campaign results, and call outcomes.
• Generate daily, weekly, and monthly operational performance reports.
• Interpret data to identify trends, variances, and potential operational improvements.

Stakeholder Support:

• Respond to ad-hoc data requests from Operations, QA, Workforce Planning, and other departments.
• Provide insights and recommendations to improve contact rates, agent utilization, and campaign success.

Data Quality & System Integrity:

• Monitor data accuracy and integrity across dialler and reporting systems.
• Perform regular audits of campaign configuration and data flows.
• Collaborate with IT or BI teams to resolve system or data issues.

Process Improvement:

• Participate in initiatives to enhance reporting capabilities and dialler efficiency.
• Document processes, reporting logic, and system configuration.

We can't live without…

• Matric or equivalent qualification
• Experience in a Contact Center environment (ideally with dialler exposure).
• Proficiency in reporting tools (e.g. Excel, Power BI, Tableau).
• Strong analytical and problem-solving skills.
• Working knowledge of dialler systems
• Understanding call center KPIs and metrics.
• Excellent communication and stakeholder management skills.

We'd like you to have…

• Experience with data extraction and transformation.
• Familiarity with workforce management or CRM systems.
• Knowledge of compliance standards for outbound dialing
• Attention to detail
• Analytical thinking
• Time management and multitasking
• Technical aptitude
• Stakeholder communication
• Adaptability and continuous learning

We'd love you to have…

• Good knowledge of relevant computer programs (e.g., CRM software) and telephone systems

What success looks like Key Performance Indicators KPIs…

KPI's:

Dialler Performance KPIs

• Dialler Optimization Score - Composite score combining contact rate, abandon rate, and agent idle time.
• RPC Optimization - measures how often your outbound calls reach the intended recipient (the "right party")
• Data Penetration Rate- Helps assess how well the data lists are being worked.

Continuous Improvement & Support KPIs

• Resolution Time - How long does it take on average to handle support requests end to end.

Reporting & Data KPIs

• Report Accuracy Rate - % of reports delivered without errors or discrepancies.
• On-Time Report Delivery - % of recurring reports delivered by the required deadline.
• Living the Virgin Values

Job Description,
To lead and manage the full lifecycle of AXXIS (EIS) product development, from electronic design and prototyping through to efficient, high-quality manufacturing and continuous operational optimization. This includes integrating advanced electronic design principles, embedded firmware development, and Industry 4.0-aligned manufacturing practices to support BME's strategic goals.

The role bridges R&D with SP production, ensuring seamless handovers, ongoing product support, and continuous improvement in operational efficiency, product quality, and technological innovation.

,
Overview
,

To lead and manage the full lifecycle of AXXIS (EIS) product development, from electronic design and prototyping through to efficient, high-quality manufacturing and continuous operational optimization. This includes integrating advanced electronic design principles, embedded firmware development, and Industry 4.0-aligned manufacturing practices to support BME's strategic goals.

The role bridges R&D with SP production, ensuring seamless handovers, ongoing product support, and continuous improvement in operational efficiency, product quality, and technological innovation.

, Qualifications,

• BSc Engineering: Electronic or Industrial
• Masters: Operations Management, Project Management, Business Administration, or Supply Chain Management (Advantage)

,
Experience
,

• 7+ years of proven experience in electronic equipment manufacturing, including hands-on involvement in both design and production environments
• 5+ years' experience managing quality assurance systems within an electronics production environment, including compliance to international standards

,
Duties
,

Electronic Product Design & Development

• Design and develop advanced electronic detonators, blasting control systems, test equipment, and embedded firmware
• Research and integrate cutting-edge technologies into new and existing designs
• Manage product lifecycle from concept to production release
• Perform and oversee prototype development, testing, and qualification
• Provide field support and training for new and existing electronic systems

Manufacturing Management

• Oversee the AXXIS equipment manufacturing facility operations to ensure cost-effective, timely, and high-quality production
• Ensure that production KPIs (output, uptime, quality, safety) are met
• Maintain compliance with health, safety, environmental, and quality standards
• Collaborate with procurement, planning, and logistics to align manufacturing with demand
• Ensure production readiness for new product introductions from R&D

Operational Optimization

• Lead continuous improvement initiatives using Lean, Six Sigma, and Industry 4.0 principles
• Monitor and improve key operational metrics such as OEE, cycle time, yield, and scrap rate
• Use data-driven methodologies to identify inefficiencies and implement sustainable solutions
• Standardize processes and implement best practices across the facility
• Drive automation and digital transformation in the manufacturing environment

Strategic Alignment & Leadership

• Align manufacturing and product design strategies with BME's strategic imperatives
• Lead and mentor cross-functional teams, fostering innovation and ownership
• Collaborate with global teams on development, quality, and engineering projects
• Support risk management, resource planning, and capacity expansion projects
• Promote a culture of safety, continuous learning, and operational excellence

Core Deliverables
High-Quality Product Output

• Ensure AXXIS electronic systems and components are manufactured to meet quality, safety, and performance standards.

Design-to-Manufacture Integration

• Seamless transition of new electronic designs into full-scale production with minimal delays or rework.

Process Optimization

• Implement continuous improvement projects to improve OEE, reduce cycle time and waste, and increase yield across manufacturing operations.

Operational Efficiency

• Maintain cost-effective, lean, and safe manufacturing processes that meet production targets and delivery timelines.

Technology & Innovation Implementation

• Integrate Industry 4.0 tools, automation, and data-driven solutions into manufacturing and engineering workflows.

Team Leadership & Capability Development

• Develop and lead high-performing teams, ensuring cross-functional collaboration between engineering, quality, and production units.

Compliance & Risk Management

• Ensure all operations comply with relevant quality standards, safety regulations, and company policies.

Stakeholder Satisfaction

• Deliver consistent value to both internal (e.g., R&D, commercial teams) and external stakeholders (e.g., customers, regulators) through responsive and reliable operations.

Sustainability Initiatives

• Drive environmentally responsible practices in line with corporate sustainability goals, including energy use, waste reduction, and material efficiency.

Data-Driven Decision-Making

• Leverage operational and production data to drive performance improvements and support strategic planning.

,
Job Competencies
,

• Skilled in electronic design, embedded systems, and scalable manufacturing integration
• Drives efficiency and quality using Lean, Six Sigma, and Industry 4.0 tools
• Aligns manufacturing and optimization with business goals for long-term success
• Builds accountable, high-performing teams and fosters innovation
• Solves problems using data-driven, sustainable solutions
• Ensures product reliability and compliance with industry standards
• Collaboration: Works effectively with internal teams and external partners

,
General
,

Job Related Skills

• Quality Control Analysis
• SQL Data Analysis
• Management skills
• Process optimization
• Communication skills
• Change Managment
• Project management
• Supply Chain Management
• Microsoft Office proficiency
• Decision Making
• Critical Thinking

Our purpose
is to
change people's lives for the better through wellness
. We are passionate about supporting people to lead healthy fulfilled lives by providing a space where they can focus on their physical, mental and social well-being.

Our mission is to create an environment where wellness works for everyone. At Virgin Active wellness is not just about fitness- it's about creating real experiences that support members in their holistic health journey.

We provide a luxury wellness environment that fosters personal growth, community, and transformation. Our approach is accessible, inclusive, and built on the foundation of social wellness.

Our wellness offering is built on core pillars which define who we are and how we deliver on our promise:

• Refreshing Real Experiences
  : Authentic, engaging experiences that inspire lasting wellness.
• Holistic Wellness
  : A comprehensive approach integrating fitness, mental health, nutrition, and recovery.
• Curated Guidance and Progress
  : Personalized coaching and programs to support sustainable progress.
• Communities Without Conformity
  : Diverse, welcoming environments where everyone feels empowered.

As a Support optimization Administrator, you play a vital role in supporting members on their holistic wellness journey by ensuring uninterrupted access to our luxury wellness environments. Every interaction is an opportunity to inspire and empower members to take ownership of their wellness, while fostering a culture of trust, understanding, and transformation.

The Support optimization Administrator is responsible for ensuring the effective operation of outbound and inbound dialler systems, providing technology support, and delivering detailed performance and operational reports. This role is key to optimizing campaign execution and equipping stakeholders with actionable insights through accurate and timely reporting.

The Specialist collaborates closely with the Optimization Analyst and Operations teams to drive data-informed decisions and enhance productivity across the contact centre.

Your Duties and Responsibilities.

• Assist in monitoring and managing daily dialler performance.

• Support dialler administrators with campaign setup, changes, and troubleshooting.

• Ensure accurate contact strategy execution and compliance with regulatory dialing rules (e.g. TCPA, GDPR).

Reporting & Analytics:

• Develop, maintain, and automate reports related to dialler performance, agent productivity, campaign results, and call outcomes.

• Generate daily, weekly, and monthly operational performance reports.

• Interpret data to identify trends, variances, and potential operational improvements.

Stakeholder Support:

• Respond to ad-hoc data requests from Operations, QA, Workforce Planning, and other departments.

• Provide insights and recommendations to improve contact rates, agent utilization, and campaign success.

Data Quality & System Integrity:

• Monitor data accuracy and integrity across dialler and reporting systems.

• Perform regular audits of campaign configuration and data flows.

• Collaborate with IT or BI teams to resolve system or data issues.

Process Improvement:

• Participate in initiatives to enhance reporting capabilities and dialler efficiency.

• Document processes, reporting logic, and system configurations.

We can't live without… (Minimum Requirements)

·   Matric or equivalent qualification

·   Experience in a Contact Center environment (ideally with dialler exposure).

·   Proficiency in reporting tools (e.g. Excel, Power BI, Tableau).

·   Strong analytical and problem-solving skills.

·   Working knowledge of dialler systems

·   Understanding call center KPIs and metrics.

·   Excellent communication and stakeholder management skills.

·   Experience with data extraction and transformation.

·   Familiarity with workforce management or CRM systems.

·   Knowledge of compliance standards for outbound dialing

·   Attention to detail

·   Analytical thinking

·   Time management and multitasking

·   Technical aptitude

·   Stakeholder communication

·   Adaptability and continuous learning

·   Good knowledge of relevant computer programs (e.g., CRM software) and telephone systems

We'd like you to have… (Attributes)

·   Adaptability (must be able to adapt to a fast paced, changing environment)

·   Be curious (must be willing to succeed, seek opportunities to learn and grow)

·   Have a winning mentality (must be willing to go over and above to achieve success)

·   Must be motivated to achieve success.

·   A commitment to making a difference in people's lives.

·   A Growth mindset

·   The ability to work independently.

·   Trustworthiness (must always act in doing the right thing)

·   A drive to create moments of magic for our members.

·   The ability to make decisions and take ownership and responsibility for the decision.

·   Action orientation

We'd love you to have… (additional skills)

·   Wellness knowledge, to engage and inspire others to take a holistic approach to wellness.

·   The ability to be agile.

·   The ability to be collaborative.

·   High Interpersonal skills (EQ)

CRO Gurus is hiring a remote Conversion Rate Optimization (CRO) Specialist to lead strategy and deliver tangible ROI for our clients.

We are a fully remote, hands-on CRO company and are looking for a specialist to optimize our client's online stores, sites and landing pages.

As a CRO Specialist, you will own the optimization strategy for a portfolio of our eCommerce clients. Your primary objective will be to develop and execute data-driven testing roadmaps that increase conversion rates, AOV, and ultimately, client revenue.

You will be a key driver of client success and will share responsibility for building long-term, results-based partnerships with our clients.

What you'll do:

• Work closely with our team and clients to advise and grow our clients' businesses.
• Analyze sites and their analytics data.
• Plan and conduct client meetings.

What you'll get:

• Dedicated Growth Time: We invest in you. 10% of your weekly hours are dedicated to professional development and honing your skills.
• Control over your schedule and working environment. Mostly, you get to work during the hours that best fit your energy cycles.
• Job Autonomy - Everything we do has a purpose & there is no pointless bureaucracy here. We move FAST and keep things lean.
• A fast-paced environment with fresh challenges.
• A collaborative, high-performance environment where you will partner with other specialists to deliver comprehensive solutions for clients.

Compensation:

• Between $20-$40 per hour, but the rate will vary depending on skill and experience.

The skills needed:

• Relevant experience from a related role(s).
• Understanding of Google Analytics 4, heat mapping tools and eCommerce funnels.
• Excellent English communication skills (both written and oral).
• eCommerce experience is a significant advantage. Given that 75% of our clients are online stores, your ability to apply CRO principles in this context is a key requirement.
• Proven ability to translate data insights from analytics and user research into actionable testing hypotheses.

The right candidate we're looking for:

• Growth-Oriented: You have a deep curiosity for learning and are constantly seeking to improve your skills and processes. You can effectively receive and implement feedback to elevate your work.
• High-Ownership Mentality: You are proactive, take pride in your work, and are driven to deliver exceptional results for clients. You are a dependable partner to both our team and our clients.
• Culture Fit – we are an ambitious, supportive, and positive go-getter culture.

Most importantly, you have a passion for optimization and helping to improve our clients' businesses. You are eager to improve your skills continuously. You are a problem solver and a dependable person who always gives your best.

What you'll need:

• Capacity to work a minimum of 15-30 hours per week.
• Being available and flexible to attend client calls & meetings in different time zones.
• A good computer with a stable and fast internet connection, a webcam, and a good microphone.

Does it sound like you?

Our recruiting process:

1. Apply here on LinkedIn, or use the direct URL:
   

2. If you qualify for our list of candidates, we will contact you again to schedule you skill interview. This will take 40-60 minutes of your time.

3. Paid skill test.

4. In-depth interview.

5. Offer.

We're aiming to find the right fit as soon as possible. If you have any questions or feedback, please reach out to

That being said, we wish you the best of luck and look forward to seeing you join our ambitious and supportive team soon.

Best Regards

Samuel Larsen

Founder of CRO Gurus

Links to find out more about us:

PS.

We won't consider people messaging us directly (except for questions/feedback, as stated earlier).

To lead and manage the full lifecycle of AXXIS (EIS) product development, from electronic design and prototyping through to efficient, high-quality manufacturing and continuous operational optimization. This includes integrating advanced electronic design principles, embedded firmware development, and Industry 4.0-aligned manufacturing practices to support BME's strategic goals.

The role bridges R&D with SP production, ensuring seamless handovers, ongoing product support, and continuous improvement in operational efficiency, product quality, and technological innovation.

• BSc Engineering: Electronic or Industrial
• Masters: Operations Management, Project Management, Business Administration, or Supply Chain Management (Advantage)

• 7+ years of proven experience in electronic equipment manufacturing, including hands-on involvement in both design and production environments
• 5+ years' experience managing quality assurance systems within an electronics production environment, including compliance to international standards

Electronic Product Design & Development

• Design and develop advanced electronic detonators, blasting control systems, test equipment, and embedded firmware
• Research and integrate cutting-edge technologies into new and existing designs
• Manage product lifecycle from concept to production release
• Perform and oversee prototype development, testing, and qualification
• Provide field support and training for new and existing electronic systems

Manufacturing Management

• Oversee the AXXIS equipment manufacturing facility operations to ensure cost-effective, timely, and high-quality production
• Ensure that production KPIs (output, uptime, quality, safety) are met
• Maintain compliance with health, safety, environmental, and quality standards
• Collaborate with procurement, planning, and logistics to align manufacturing with demand
• Ensure production readiness for new product introductions from R&D

Operational Optimization

• Lead continuous improvement initiatives using Lean, Six Sigma, and Industry 4.0 principles
• Monitor and improve key operational metrics such as OEE, cycle time, yield, and scrap rate
• Use data-driven methodologies to identify inefficiencies and implement sustainable solutions
• Standardize processes and implement best practices across the facility
• Drive automation and digital transformation in the manufacturing environment

Strategic Alignment & Leadership

• Align manufacturing and product design strategies with BME's strategic imperatives
• Lead and mentor cross-functional teams, fostering innovation and ownership
• Collaborate with global teams on development, quality, and engineering projects
• Support risk management, resource planning, and capacity expansion projects
• Promote a culture of safety, continuous learning, and operational excellence

Core Deliverables:

High-Quality Product Output

• Ensure AXXIS electronic systems and components are manufactured to meet quality, safety, and performance standards.

Design-to-Manufacture Integration

• Seamless transition of new electronic designs into full-scale production with minimal delays or rework.

Process Optimization

• Implement continuous improvement projects to improve OEE, reduce cycle time and waste, and increase yield across manufacturing operations.

Operational Efficiency

• Maintain cost-effective, lean, and safe manufacturing processes that meet production targets and delivery timelines.

Technology & Innovation Implementation

• Integrate Industry 4.0 tools, automation, and data-driven solutions into manufacturing and engineering workflows.

Team Leadership & Capability Development

• Develop and lead high-performing teams, ensuring cross-functional collaboration between engineering, quality, and production units.

Compliance & Risk Management

• Ensure all operations comply with relevant quality standards, safety regulations, and company policies.

Stakeholder Satisfaction

• Deliver consistent value to both internal (e.g., R&D, commercial teams) and external stakeholders (e.g., customers, regulators) through responsive and reliable operations.

Sustainability Initiatives

• Drive environmentally responsible practices in line with corporate sustainability goals, including energy use, waste reduction, and material efficiency.

Data-Driven Decision-Making

• Leverage operational and production data to drive performance improvements and support strategic planning.

• Skilled in electronic design, embedded systems, and scalable manufacturing integration
• Drives efficiency and quality using Lean, Six Sigma, and Industry 4.0 tools
• Aligns manufacturing and optimization with business goals for long-term success
• Builds accountable, high-performing teams and fosters innovation
• Solves problems using data-driven, sustainable solutions
• Ensures product reliability and compliance with industry standards
• Collaboration: Works effectively with internal teams and external partners

Job Related Skills

• Quality Control Analysis
• SQL Data Analysis
• Management skills
• Process optimization
• Communication skills
• Change Managment
• Project management
• Supply Chain Management
• Microsoft Office proficiency
• Decision Making
• Critical Thinking

We are seeking a highly motivated and experienced Process Improvement Specialist to join the Operations team. The individual will be instrumental in driving continuous improvement initiatives across all business units in the organization. Ensuring adherence to ISO 9001:2015 standards and enhancing overall operational efficiency. To analyse existing processes, identify areas for optimization, implement solutions that streamline workflows, reduce waste, and improve product as well as service quality.

Requirements

Process Analysis and Assessment

• Conduct analyses of current business processes in IPP operations, asset management, and solar plant construction to identify inefficiencies, bottlenecks, and areas for improvement.
• Map and document processes using flowcharts, process mapping software, and other relevant tools.

Process Optimisation & Continuous Improvement

• Identify and implement process improvements aligned with ISO 9001:2015, ISO Asset Management), and best practices in renewable energy and infrastructure projects.
• Develop and implement Lean, Six Sigma, and Kaizen-based improvement strategies to enhance operational efficiency and reduce costs.
• Standardise asset management, procurement, and maintenance processes to optimise performance across the organisation.
• Ensure that improvements align with NERSA, Eskom Grid Code, SANS, and other industry regulations.

Data Collection, Performance Monitoring, and Reporting

• Collect and analyse operational data to track efficiency, identify trends, and validate improvements.
• Define and monitor Key Performance Indicators (KPIs) related to solar plant efficiency, downtime reduction, asset performance, and maintenance schedules.
• Utilise statistical tools and data-driven decision-making techniques to validate and optimise improvements.

Compliance and Risk Management

• Ensure all process improvement initiatives align with the organisation's Quality Management System (QMS) and ISO 9001:2015 standards.
• Participate in internal and external audits and work closely with the compliance and risk management teams to address process gaps.
• Support risk assessments for process inefficiencies, compliance failures, and operational vulnerabilities.

Cross-Functional Collaboration & Stakeholder Engagement

• Work closely with internal business unit teams to implement and sustain improvements.
• Facilitate workshops, training sessions, and change management initiatives to ensure smooth adoption of new processes.
• Engage with suppliers, vendors, and contractors to drive supply chain and vendor quality improvements.

Digital Transformation & Technology Integration

• Support the implementation and optimisation of digital tools, including ERP systems, SharePoint, Basecamp, SCADA, and CMMS (Computerised Maintenance Management Systems).
• Identify opportunities for automation and digitisation of processes to improve efficiency and reduce manual effort.
• Ensure alignment between process improvements and the organisation's IT and data strategy.

Desired Skills & Qualifications

Education:

• Undergraduate degree in Industrial Engineering, Business Administration, Quality Management, Operations Management, or a related field that provides a strong foundation in process analysis, quality principles, and improvement methodologies.

Experience:

• 5-7 years of demonstrable work experience in process improvement, quality management, or operational efficiency roles, preferably in the renewable energy, utilities, or infrastructure sectors.
• Proven experience in applying Lean, Six Sigma, Kaizen, or other process improvement methodologies to achieve measurable business results. Lean Six Sigma Green Belt or Black Belt certification is advantageous.
• Strong understanding of ISO 9001:2015 and Quality Management Systems (QMS). Experience with ISO Asset Management) is an advantage.
• Exposure to NERSA regulations, Eskom compliance standards, SANS, and environmental regulations is preferred.
• Experience working in solar PV plant construction, operation, and asset management is a plus.

Skills:

• Process Analysis and Design.
• Quality Management Systems.
• Improvement Methodologies
• Data Analysis and Problem-Solving.
• Project Management.
• Communication and Interpersonal Skills.
• Software Proficiency

Overview

Experienced SEO Specialist (Part-Time, Remote – South Africa) opportunity with Altum HR on behalf of a growing SEO agency.

• Develop and implement effective SEO strategies across multiple campaigns
• Conduct keyword research and competitor analysis to drive performance
• Optimize on-page and off-page SEO elements to boost organic rankings
• Monitor and report on SEO performance, providing actionable insights
• Stay up to date with the latest SEO and digital marketing trends
• Collaborate with the wider digital team to align SEO with content, design, and marketing goals

• Minimum 5 years’ hands-on SEO experience (agency or in-house)
• Strong technical SEO knowledge, including site audits and optimization
• Proven track record of delivering measurable improvements in organic performance
• Experience with SEO tools (e.g., SEMrush, Ahrefs, Moz, Screaming Frog, Google Analytics, Google Search Console)
• Excellent communication and reporting skills
• A self-starter who can work independently, take initiative, and deliver results

• Be part of a growing, quality-focused SEO agency working with exciting clients
• Opportunity to work remotely with a supportive and professional team
• Flexible working hours to fit around your schedule
• Competitive pay structure, tailored to your experience
• The chance to make a real impact from day one

• Seniority level: Mid-Senior level
• Employment type: Part-time
• Job function: Design
• Industries: Business Consulting and Services

Referrals increase your chances of interviewing at Altum HR by 2x.

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