71 Operations Training jobs in South Africa

Manager: Operations Planning, Training & Support

Listing reference: atns_000559

Listing status: Online

Apply by: 2 December 2024

Position summary

Job category: General Management

Location: Bedfordview

Contract: Permanent

Remuneration: Market Related

EE position: No

Introduction

To ensure that ATS is adequately staffed with the right skills at the required competence levels. To ensure that all ATS personnel is licensed and that licenses are maintained to be able to perform their duties in compliance with the CAR (Civil Aviation Regulation) 65 Licensing requirements. To manage the 24/7 RUS office to ensure that ATSUs have rosters and that rosters are published to ensure all operational shifts are covered. To ensure that the training pipeline is delivered in line with the HC strategy and the triennial Permission submission to the ATNS Regulating Committee. To ensure compliance of all capacity planning activities with relevant regulatory and legislative frameworks, and ATNS policies and processes governing Operations.

Key Responsibilities

1. Capacity Planning: Ensure that ATS is adequately staffed with the right skills at the required competence levels. Manage the 24/7 RUS office to ensure that ATSUs have rosters and that rosters are published. Ensure optimal utilization of staff through effective deployment. Determine staffing needs and engage with the ATA to determine training requirements. Ensure compliance with South African Civil Aviation Regulations and Technical Standards.
2. Governance, Risks, Compliance & Reporting: Ensure compliance with regulatory and legislative requirements. Continuously monitor and measure compliance of the function to all ATNS policies, processes, and procedures. Prepare quarterly and ad hoc reports as required.
3. General Management of the Section: Drive delivery of required Capacity Planning objectives, projects, and initiatives. Manage and coordinate RUS staff and licensing personnel to deliver required targets and objectives.
4. Stakeholder Relationship Management: Build and maintain relationships with all relevant stakeholders, including ATA and ATSUs. Participate in ATNS user consultation forums and Operations coordination meetings.
5. Financial Management: Participate in the development and management of the Capacity Planning section budget. Ensure compliance with financial policies and procedures.
6. People Management: Manage employees in accordance with HC policies. Ensure proper onboarding of new employees. Monitor time and attendance of subordinates. Drive employee engagement and retention.

Minimum Requirements

1. Air traffic control qualification (aerodrome control, or approach control, or area control)
2. Tertiary qualification in HRD or equivalent
3. Minimum 5 years’ experience in managing and coordinating training and scheduling in an Air Traffic Control environment

Alternatively:

1. Air traffic control qualification (aerodrome control, or approach control, or area control)
2. Studying towards an HRD qualification or equivalent
3. Minimum 8 years of experience in managing and coordinating training and scheduling in an Air Traffic Control environment

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Manager: Operations Planning, Training & Support Listing reference: atns_000559 Listing status: Online Apply by: 2 December 2024 Position summary Job category: General Management Location: Bedfordview Contract: Permanent Remuneration: Market Related EE position: No Introduction To ensure that ATS is adequately staffed with the right skills at the required competence levels. To ensure that all ATS personnel is licensed and that licenses are maintained to be able to perform their duties in compliance with the CAR (Civil Aviation Regulation) 65 Licensing requirements. To manage the 24/7 RUS office to ensure that ATSUs have rosters and that rosters are published to ensure all operational shifts are covered. To ensure that the training pipeline is delivered in line with the HC strategy and the triennial Permission submission to the ATNS Regulating Committee. To ensure compliance of all capacity planning activities with relevant regulatory and legislative frameworks, and ATNS policies and processes governing Operations. Key Responsibilities Capacity Planning: Ensure that ATS is adequately staffed with the right skills at the required competence levels. Manage the 24/7 RUS office to ensure that ATSUs have rosters and that rosters are published. Ensure optimal utilization of staff through effective deployment. Determine staffing needs and engage with the ATA to determine training requirements. Ensure compliance with South African Civil Aviation Regulations and Technical Standards. Governance, Risks, Compliance & Reporting: Ensure compliance with regulatory and legislative requirements. Continuously monitor and measure compliance of the function to all ATNS policies, processes, and procedures. Prepare quarterly and ad hoc reports as required. General Management of the Section: Drive delivery of required Capacity Planning objectives, projects, and initiatives. Manage and coordinate RUS staff and licensing personnel to deliver required targets and objectives. Stakeholder Relationship Management: Build and maintain relationships with all relevant stakeholders, including ATA and ATSUs. Participate in ATNS user consultation forums and Operations coordination meetings. Financial Management: Participate in the development and management of the Capacity Planning section budget. Ensure compliance with financial policies and procedures. People Management: Manage employees in accordance with HC policies. Ensure proper onboarding of new employees. Monitor time and attendance of subordinates. Drive employee engagement and retention. Minimum Requirements Air traffic control qualification (aerodrome control, or approach control, or area control) Tertiary qualification in HRD or equivalent Minimum 5 years’ experience in managing and coordinating training and scheduling in an Air Traffic Control environment Alternatively: Air traffic control qualification (aerodrome control, or approach control, or area control) Studying towards an HRD qualification or equivalent Minimum 8 years of experience in managing and coordinating training and scheduling in an Air Traffic Control environment #J-18808-Ljbffr

Reference: PTA000157-CDW-1

Our Client is looking for a Training Operations Manager, located in Midrand.

Duties & Responsibilities

Main Purpose:
Designing and implementing the Commercial Learning and Development (L&D) strategy. As a business partner to the Sales department, the Training Ops Manager aligns the L&D strategy with the overall business strategy. Managing the profitability of the company's commercial training portfolio, overseeing project management of commercial training initiatives, training content development, and the administrative aspects of the department.

Responsibilities:

1. Manage the profitability and sustainable growth of the company's commercial training portfolio.
2. Curate training programs for the Training Department, including ETQA programs (MICT SETA/discretionary) and Cloud professional programs.
3. Ensure that all commercial training content is up to date, relevant, and complies with relevant regulatory requirements.
4. Manage the training budget and resources, including trainers, materials, and equipment.
5. Develop and maintain relationships with OEM account managers, ensuring the company maintains accreditation and status.
6. Ensure training programs and materials meet the OEM's standards, and trainers are certified and authorized to provide training on the OEM's products or services.
7. Take a leading role in implementing the commercial L&D strategy, ensuring delivery and content alignment with the business strategy.
8. Proactively develop associates' commercial competencies and position the business for future success.
9. Research and identify new business opportunities for the Training Department, including new markets, growth areas, trends, customers, partnerships, and products/services.
10. Stay abreast of trends and changes in the business world, particularly within the ICT sector and the training arena.
11. Possess knowledge of contract/proposal drafting.
12. Identify new commercial training opportunities, develop proposals, and plans to secure new business.
13. Ensure the internal Learning Management System (LMS) is user-friendly, efficient, and effective in maintaining training data and records.
14. Manage the development of training materials and resources, working closely with subject matter experts and trainers.
15. Ensure company compliance with SETA requirements for accreditation and that training programs meet the necessary standards.
16. Provide expertise to the business in coaching and mentoring, self-development, best practice sharing, blended learning, and buddying.
17. Develop, maintain, and grow relationships with commercial training client accounts.
18. Evaluate the effectiveness of training programs using metrics and feedback from participants and stakeholders.
19. Manage and support the training team.
20. Develop and implement policies and procedures related to commercial training and development.
21. Participate in the development and implementation of learning technologies, including learning management systems and e-learning platforms.
22. Keep the sales team up to date on training portfolios.
23. Provide technical support to clients and participants regarding training and development.

Infrastructure Requirements

Laptop and mouse, Open office set up, Rotating telephone, Telephone application.

Qualification Requirements

Grade 12, Bachelor's degree in a relevant field such as Education, Business Administration, or a related discipline. Certification or training in instructional design, adult learning, or related areas is preferred but not mandatory.

Work Experience

A minimum of 5 years of experience in training and development in the ICT consulting industry. At least 1 year of experience in a management or supervisory role. Software Application Requirement: Microsoft Dynamics, Microsoft suite.

Package & Remuneration

R 36000 - R 41000

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Reference: PTA000157-CDW-1 Our Client is looking for a Training Operations Manager, located in Midrand. Duties & Responsibilities Main Purpose: Designing and implementing the Commercial Learning and Development (L&D) strategy. As a business partner to the Sales department, the Training Ops Manager aligns the L&D strategy with the overall business strategy. Managing the profitability of the company's commercial training portfolio, overseeing project management of commercial training initiatives, training content development, and the administrative aspects of the department. Responsibilities: Manage the profitability and sustainable growth of the company's commercial training portfolio. Curate training programs for the Training Department, including ETQA programs (MICT SETA/discretionary) and Cloud professional programs. Ensure that all commercial training content is up to date, relevant, and complies with relevant regulatory requirements. Manage the training budget and resources, including trainers, materials, and equipment. Develop and maintain relationships with OEM account managers, ensuring the company maintains accreditation and status. Ensure training programs and materials meet the OEM's standards, and trainers are certified and authorized to provide training on the OEM's products or services. Take a leading role in implementing the commercial L&D strategy, ensuring delivery and content alignment with the business strategy. Proactively develop associates' commercial competencies and position the business for future success. Research and identify new business opportunities for the Training Department, including new markets, growth areas, trends, customers, partnerships, and products/services. Stay abreast of trends and changes in the business world, particularly within the ICT sector and the training arena. Possess knowledge of contract/proposal drafting. Identify new commercial training opportunities, develop proposals, and plans to secure new business. Ensure the internal Learning Management System (LMS) is user-friendly, efficient, and effective in maintaining training data and records. Manage the development of training materials and resources, working closely with subject matter experts and trainers. Ensure company compliance with SETA requirements for accreditation and that training programs meet the necessary standards. Provide expertise to the business in coaching and mentoring, self-development, best practice sharing, blended learning, and buddying. Develop, maintain, and grow relationships with commercial training client accounts. Evaluate the effectiveness of training programs using metrics and feedback from participants and stakeholders. Manage and support the training team. Develop and implement policies and procedures related to commercial training and development. Participate in the development and implementation of learning technologies, including learning management systems and e-learning platforms. Keep the sales team up to date on training portfolios. Provide technical support to clients and participants regarding training and development. Infrastructure Requirements Laptop and mouse, Open office set up, Rotating telephone, Telephone application. Qualification Requirements Grade 12, Bachelor's degree in a relevant field such as Education, Business Administration, or a related discipline. Certification or training in instructional design, adult learning, or related areas is preferred but not mandatory. Work Experience A minimum of 5 years of experience in training and development in the ICT consulting industry. At least 1 year of experience in a management or supervisory role. Software Application Requirement: Microsoft Dynamics, Microsoft suite. Package & Remuneration R 36000 - R 41000 #J-18808-Ljbffr

Responsible for supervising of the coordination, monitoring and facilitation of task orientated training to ensure competent application and use of SAP retail system and POS solution across Hinterland branches. Duties and Responsibilities: - Administration - Supervise & maintain training manuals - Monitor/supervise systems training process - Facilitate/Supervise training programmes
Experience: 3 year experience in SAP retail environment. Qualification: National Senior Certificate.

Responsibilities

Role Responsibilities

Accountabilities Major Activities Key Performance Indicators
Ensure seamless transition and flawless service delivery

? Focus on transition with ‘Zero’ impact on service delivery
? Focus on efficiencies - leaner, greener and faster
? Focus on Process stabilization & sustained delivery
? Reducing operation costs
? Make TBP more effective
? Build effective process management system

? FTE headcount
? Revenue from the BU Vs. Target
? Gross Margin for the BU
? MEI (Manpower Efficiency Index)

Ensure client satisfaction on all SLA’s and given parameters

? Deliver on client benefits through innovation and improvements
? Create plan to deliver efficiency
? Strengthen operational team as well as support functions to minimize leakages
? Partner with transformation team for value delivery
? Identify transformation opportunities where available

? Customer Satisfaction Survey results Vs. Desired
? Performance Index
? Improvement through Innovation

People management

? Engagement plan for each stage of employees
? Focus on employee training and development with regard to building domain expertise
? HIPO engagement initiatives to be reviewed regularly
? Cross training and skill enhancement for managing high influx of volume
? Support to Line HR and utilize their expertise more from a people engagement and retention perspective
? Ensure minimal staff attrition and high levels of engagement

? Employee Attrition Rate
? Employee Engagement Surveys
Provide assistance to industry and BU leadership for development of strategies for business development and process improvements Working on Strategic Priorities such as (but not limited to):
? Look for opportunities to deliver additional savings for the clients
? Deliver operational efficiency improvements for both the call centre and Client
? Assistance in business development as and when required
? Reduction in Overheads as % of Revenues
? Participation in people development initiatives

? Process improvement
? USD value delivered to Client.

Focus on customer experience as the business is transitioned with zero impact on service delivery
Partner with HR to build strong people practices, and focus on capacity augmentation to manage volume effectively

DIMENSIONS
Financial Dimensions Managing the revenue and profitability and Value Delivery

KEY DECISIONS
Decisions you make by yourself
? Strategic improvement for process delivery
? People/management rationalization

INTERACTIONS

Internal Job Role you need to interact with Internally in the organization to enable success in your day to day work
? Business HR Team
? Corporate HR for staffing, internal movement, training, learning and development
? Finance Team
? Facilities Team

External Interactions Job Role you need to interact with outside the organization to enable success in your day to day work

? Clients

Qualifications

Minimum 10 years of experience within the BPO industry in senior VP Position

SKILLS AND KNOWLEDGE

Skill Requirement
Educational Qualifications
Graduate in any field
Post graduate is preferable
Functional Skills
Experience of managing Healthcare Operation
Client relationship management
Managing large contact center
Behavioral Skills

Decisions making
Prioritization
Analytical skills
People management
Excellent communication skills

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Assistant Professor, Teaching Stream - Operations Management & Statistics

Date Posted: 08/08/2025
Closing Date: 01/12/2026, 11:59PM ET
Req ID: 44237
Job Category: Faculty - Teaching Stream (continuing)
Faculty/Division: Joseph L. Rotman School of Management
Department: Joseph L. Rotman School of Management
Campus: St. George (Downtown Toronto)

Description:

The Rotman School of Management at the University of Toronto invites applications for a full-time teaching-stream appointment in the Operations Management & Statistics Area. The appointment will be at the rank of Assistant Professor, Teaching Stream, with an anticipated start date of July 1, 2026.

Applicants must have earned a PhD in Operations Management or a PhD in a field related to Operations Management, such as Information Systems. We seek candidates whose teaching interests complement and enhance our existing strengths . Applicants must have a demonstrated record of excellence in teaching, including a strong demonstrated ability to integrate both theory and practice, evidence of effective communication and presentation skills; a demonstrated mastery of their subject area; a demonstrated commitment to excellence in pedagogical inquiry and teaching innovation; and an interest in teaching-related scholarly activities in operations management. Candidates must have teaching experience in a degree-granting management program, including lecture preparation and delivery, and curriculum development. Applicants must have the ability to teach undergraduate and graduate management courses in operations management, statistics, spreadsheet modelling, and business analytics.

Evidence of excellence in teaching and a commitment to excellent pedagogical inquiry can be demonstrated through teaching accomplishments, awards and accolades, presentations at significant conferences, the teaching dossier submitted as part of the application, as well as strong letters of reference, and for short-listed candidates, a strong performance during the on-campus presentation. The teaching dossier includes a teaching statement, sample course materials, and teaching evaluations.

This search aligns with the University’s commitment to strategically and proactively promote diversity among our community members ( Statement on Equity, Diversity & Excellence) .Recognizing that Black, Indigenous, and other Racialized communities have experienced inequities that have developed historically and are ongoing, we strongly welcome and encourage candidates from those communities to apply. Applicants are invited to include in their cover letter any experiences or planned future contributions to equity, diversity, and inclusion in the areas of teaching and/or service.

Salary will be commensurate with qualifications and experience.

About the Organization

U of T is Canada's largest university and has an international research reputation. The Rotman School of Management has a strong faculty that is supportive of serious scholarship and is committed to the professional development of its faculty. The Rotman School operates a wide range of degree programs, including an undergraduate Commerce program, a full-time, part-time, Executive, and Global Executive MBA program, a Global Executive MBA for Healthcare and the Life Sciences, a Master of Finance, a Master of Financial Risk Management, a Master of Management Analytics, a Graduate Diploma in Professional Accounting, and a Ph.D. program.

Rotman is situated in the heart of Canada’s corporate and financial center, and the world’s most diverse city. Rotman’s core values reflect this diversity. For more information about the Rotman School and its core values, please visit:

All qualified candidates are invited to apply online by clicking the link below. Applicants must submit a cover letter, a current curriculum vitae, and a complete teaching dossier which includes a teaching statement, sample syllabi and course materials, and teaching evaluations or evidence of superior performance in other teaching-related activities. The cover letter can include a description of any experiences or planned future contributions to equity, diversity, and inclusion in the areas of teaching and/or service.

Applicants must provide the name and contact information of three references. The University of Toronto’s recruiting tool will automatically solicit and collect letters of reference from each referee within 48 hours after an application is submitted. Applicants remain responsible for ensuring that referees submit recent letters (on letterhead, dated and signed) by the closing date. At least one reference letter must primarily address the candidate’s teaching. More details on the automatic reference letter collection, including timelines, are available in the candidate FAQ .

Submission guidelines can be found at . Your CV and cover letter should be uploaded into the dedicated fields. Please combine additional application materials into one or two files in PDF/MS Word format. If you have any questions about this position, please contact Ming Hu at .

All application materials, including recent reference letters, must be received by January 12, 2026.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement
The University of Toronto embraces Diversity and is building aculture of belonging that increases our capacity to effectivelyaddress and serve the interests of our global community. Westrongly encourage applications from Indigenous Peoples,Black and racialized persons, women, persons withdisabilities, and people of diverse sexual and gender identities.We value applicants who have demonstrated a commitment toequity, diversity and inclusion and recognize that diverseperspectives, experiences, and expertise are essential tostrengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see .

Accessibility Statement
The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact .

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Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Assistant Professor, Teaching Stream - Operations Management & Statistics Date Posted: 08/08/2025Closing Date: 01/12/2026, 11:59 PM ETReq ID: 44237Job Category: Faculty - Teaching Stream (continuing)Faculty/Division: Joseph L. Rotman School of ManagementDepartment: Joseph L. Rotman School of ManagementCampus: St. George (Downtown Toronto) Description: The Rotman School of Management at the University of Toronto invites applications for a full-time teaching-stream appointment in the Operations Management & Statistics Area. The appointment will be at the rank of Assistant Professor, Teaching Stream, with an anticipated start date of July 1, 2026. Applicants must have earned a Ph D in Operations Management or a Ph D in a field related to Operations Management, such as Information Systems. We seek candidates whose teaching interests complement and enhance our existing strengths. Applicants must have a demonstrated record of excellence in teaching, including a strong demonstrated ability to integrate both theory and practice, evidence of effective communication and presentation skills; a demonstrated mastery of their subject area; a demonstrated commitment to excellence in pedagogical inquiry and teaching innovation; and an interest in teaching-related scholarly activities in operations management. Candidates must have teaching experience in a degree-granting management program, including lecture preparation and delivery, and curriculum development. Applicants must have the ability to teach undergraduate and graduate management courses in operations management, statistics, spreadsheet modelling, and business analytics. Evidence of excellence in teaching and a commitment to excellent pedagogical inquiry can be demonstrated through teaching accomplishments, awards and accolades, presentations at significant conferences, the teaching dossier submitted as part of the application, as well as strong letters of reference, and for short-listed candidates, a strong performance during the on-campus presentation. The teaching dossier includes a teaching statement, sample course materials, and teaching evaluations. This search aligns with the University’s commitment to strategically and proactively promote diversity among our community members ( Statement on Equity, Diversity & Excellence). Recognizing that Black, Indigenous, and other Racialized communities have experienced inequities that have developed historically and are ongoing, we strongly welcome and encourage candidates from those communities to apply. Applicants are invited to include in their cover letter any experiences or planned future contributions to equity, diversity, and inclusion in the areas of teaching and/or service. Salary will be commensurate with qualifications and experience. About the Organization U of T is Canada's largest university and has an international research reputation. The Rotman School of Management has a strong faculty that is supportive of serious scholarship and is committed to the professional development of its faculty. The Rotman School operates a wide range of degree programs, including an undergraduate Commerce program, a full-time, part-time, Executive, and Global Executive MBA program, a Global Executive MBA for Healthcare and the Life Sciences, a Master of Finance, a Master of Financial Risk Management, a Master of Management Analytics, a Graduate Diploma in Professional Accounting, and a Ph. D. program. Rotman is situated in the heart of Canada’s corporate and financial center, and the world’s most diverse city. Rotman’s core values reflect this diversity. For more information about the Rotman School and its core values, please visit: All qualified candidates are invited to apply online by clicking the link below. Applicants must submit a cover letter, a current curriculum vitae, and a complete teaching dossier which includes a teaching statement, sample syllabi and course materials, and teaching evaluations or evidence of superior performance in other teaching-related activities. The cover letter can include a description of any experiences or planned future contributions to equity, diversity, and inclusion in the areas of teaching and/or service. Applicants must provide the name and contact information of three references. The University of Toronto’s recruiting tool will automatically solicit and collect letters of reference from each referee within 48 hours after an application is submitted. Applicants remain responsible for ensuring that referees submit recent letters (on letterhead, dated and signed) by the closing date. At least one reference letter must primarily address the candidate’s teaching. More details on the automatic reference letter collection, including timelines, are available in the candidate FAQ. Submission guidelines can be found at . Your CV and cover letter should be uploaded into the dedicated fields. Please combine additional application materials into one or two files in PDF/MS Word format. If you have any questions about this position, please contact Ming Hu at . All application materials, including recent reference letters, must be received by January 12, 2026. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. Diversity Statement The University of Toronto embraces Diversity and is building aculture of belonging that increases our capacity to effectivelyaddress and serve the interests of our global community. Westrongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons withdisabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment toequity, diversity and inclusion and recognize that diverseperspectives, experiences, and expertise are essential tostrengthening our academic mission. As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see . Accessibility Statement The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission. The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. If you require any accommodations at any point during the application and hiring process, please contact . #J-18808-Ljbffr

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating to achieve financial success and to ignite positive and meaningful change within our society.

Job Purpose

Responsible for transferring the correct product, processing, legislative, behavioural, and systems knowledge to staff, ensuring they are adequately prepared to function in various Discovery Commission positions. Accountable for creating, designing, and developing training content and e-learning courses using various software programs.

Key Responsibilities:

1. Facilitate training interventions and related projects within the Commission team.
2. Manage the yearly training plan to meet all deliverables within deadlines, updating regularly as needed.
3. Identify leadership and staff development needs and facilitate sessions aligned with business strategy.
4. Design, develop, and report on online courses using relevant software and systems.
5. Develop assessments, including written and online, such as monthly incentive and induction assessments, ensuring quality assurance prior to deployment.
6. Capture training statistics monthly to ensure compliance with skills development requirements and compile learning reports.
7. Maintain and update learning materials and content platforms like Pinpoint.
8. Manage the full induction training process for the Business Unit, from design to ensuring staff competence and meeting iQS objectives.
9. Deliver ad hoc training requests and assist with administrative functions related to training.
10. Compile and report on training administration before and after sessions, maintaining records.

Job / Role Requirements

Work Experience

Required: 12-24 months experience within Discovery.

Preferred: 3-4 years in a senior training consultant role.

Education / Qualifications / Accreditations:

• Matric
• Advanced MS Office Skills
• E-learning software development knowledge/certification

Preferred: Relevant tertiary qualification.

Personal Attributes:

• Values-driven
• Optimistic
• Learns quickly
• Resilient
• Trustworthy
• People savvy
• Results-oriented
• Problem solver

Leadership Attributes:

• Inspire and live the company values
• Humble and respectful
• Care for others
• Focus on business case
• Action-oriented
• Value people as assets
• Create high-performance environments
• Set ambitious goals and uphold high standards
• Excellent communicators
• Continuous learners
• Open-minded yet confident in beliefs

EMPLOYMENT EQUITY

The Company’s Employment Equity Plan and Targets will be considered during recruitment. We encourage applications from people with disabilities as part of our commitment to equal opportunities.

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