158 Operations Supervisor jobs in South Africa

Overview: Gopuff is looking for a Operations Supervisor to join the Operations team. Directly reporting to a Site Leader, Operations Supervisor play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. The Operations Supervisor role is a core part of the store leadership team with responsibility to ensure order accuracy and fast, efficient delivery to our customers.

Customers turn to Gopuff to provide their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks.

• Leading - showing the warehouse team how it’s done, leading by example and being responsible for that shift. Training new team members and being confident on process and product
• Picking and packing - accurately pick and pack items on a per order basis for dispatch to customers
• Drivers and riders: be the point of contact for drivers on shift and work with them to ensure a slick delivery experience
• Issue resolution: Contact customer for substituted or out-of-stock items
• Goods in/out: Receive product from vendors, ensuring physical count matches purchase order/invoice, and resolving discrepancies
• Stock management: Put away products to inventory locations and conduct cycle counts to minimise out-of-stock products. Manage waste and compliance and our partnership with TooGoodToGo
• Warehouse management: keep the warehouse clean, organized and a space you can be proud of

• You have experience working in a restaurant, dark store, retail or warehouse environment
• General working knowledge of basic web-based software applications (e.g. Microsoft Office, Google G-Suite)
• Strong work ethic, punctual, responsible and honest
• Must thrive in fast-paced environments
• Effective communication skills
• Organised, team-oriented, positive attitude and helpful
• Flexible and available during peak hours (5pm - 4:30am)

• Holiday Pay + Sick Pay
• Career growth opportunities
• Performance appraisal

#LI-DNP

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

PURPOSE

An exciting opportunity exists to ensure that several tasks are carried out on site to safety, environment and productivity, and to assist management with the efficient and effective running of the site.

RESPONSIBILITIES

Business / Functional Management

1. Execute operational and technical duties in line with organisational directives, as provided.
2. Support implementation of business initiatives as directed.

Financial, Commercial and Contracts Management

1. Work with materials and equipment in a cost-effective way, as per standard operating procedures and practice notes as directed.
2. Ensure full compliance to material usage requirements in executing duties.

Risk Management and Compliance, Including Environmental and Social Governance (ESG) Responsibility

1. Execute all duties in strict compliance to Safety, Health, Environment and Quality (SHEQ) policies, procedures and legislation, to ensure the company's responsibility is met.
2. Comply with all reporting and information requirements.

Stakeholder Management (Internal and External)

1. Ensure professional interaction with stakeholders.
2. Maintain working relationships with support functions on site and at head office, as required to deliver in their section against standards.
3. Engage with peers and seniors on the project to ensure project objectives are achieved as per instruction.

Operations and Project Management

1. Contribute to plan / schedule generation for daily / shift work, in line with project goals.
2. Responsible for operational execution of work, through delivery of own tasks and duties, as well as supervision of the work for the team on shift.

Management Operating Systems and Reporting

1. Ensure all paperwork and posters are displayed on the site office wall and kept up to date.
2. Ensure all reported near misses are recorded following procedure and submitted weekly.

Technical Management

1. Responsible for adherence to technical standards and work methods, for section, in accordance with organisational and client requirements, policies, procedures and legislation.

SHEQ Management

1. Check sums are right on plan drawings and quantities and that all materials and work are to the specifications.
2. Record the condition of plant arriving on site on a form with photographs.

People Management

1. Lead, and manage team.
2. Support, guide and coach team.

Culture and Climate

1. Contribute to a culture of safety and continuous improvement for the duration of the project.
2. Align with client culture requirements as directed by management.

QUALIFICATIONS

1. National Diploma in Water Treatment.
2. B Tech in Water Treatment or equivalent preferred.

EXPERIENCE

1. At least one to two year’s experience working in a water environment.

SKILLS, QUALITIES AND ABILITIES REQUIRED

1. Technical.
2. Operational.
3. Planning, organizing, leading and controlling.
4. Communication (both written and verbal).
5. Teamwork.
6. Negotiation.
7. Problem-solving.
8. Decision-making.

CLOSING DATE : 17 APRIL 2024

Operations Supervisor required in KZN for a Hammarsdale Distributor. Past experience is important but crucially we are looking for an enthusiastic, hands-on and energetic person to help oversee a busy warehouse.

• Overseeing inventory needs, stocktaking and undertaking office management and administration.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Help in improving operations to reduce costs.
• Provide administrative support.
• Ensure compliance with company policies and regulations.

• Previous experience (at least 3 years) as an operations supervisor or similar role.
• Proficiency in Microsoft Office.
• Strong delegation, administrative management, and organizational skills.
• Good leadership and decision-making skills.

• Ensure all express deliveries meet strict service-level timelines and performance targets
• Monitor delivery progress throughout the day, supporting drivers to maintain on-time performance
• Oversee warehouse operations including sorting, packing, parcel allocations, and stock control
• Minimise operational losses through strong controls and proactive problem-solving
• Manage performance for both express and food deliveries, including complaints resolution, incident management, and driver retraining where needed
• Plan and manage driver rosters according to demand forecasts
• Recruit, onboard, and validate new drivers and ensure all contractor documents remain compliant
• Deliver SOP training to drivers and operations staff
• Conduct incident reporting, vehicle and uniform checks, and health & hygiene screenings
• Administer penalties, deductions, and cash-up processes accurately
• Lead and train office staff to ensure all processes meet strict performance and compliance standards

• Proven experience in logistics, last-mile delivery, or a similar operational environment
• Strong leadership, organisational, and problem-solving skills
• Willingness to work irregular hours in a high-pressure setting
• Ability to manage multiple priorities and meet tight deadlines

• Controls vehicle movements into and out of the site, as well as the safe parking into allocated bays
• Ensures the adherence to site SOPs during the loading and off-loading of all vehicles
• Ensures that loading and off-loading times, in addition to health and safety standards are always maintained
• Perform regular job observations
• Actively promotes the Group goal of continuous improvement by recommending changes to SOPs to the benefit of the business when noted
• Ensures that all product transfers and tank dips are strictly controlled and 100% accurate
• Ensures that written instructions are completed for every stock movement and distributed timeously to the correct department.
• Performs regular checks on the effluent system, grease trap and other drains
• Ensure loading bays are thoroughly cleaned before close of business daily
• Participate in safety forums and comply with safety policies and procedures
• Manage employee performance, provide training and mentorship and participate in succession planning

• Grade 12
• At least 2 years of relevant working experience
• Technical understanding and experience in the operational and maintenance environment
• Good communication skills
• Proactive thinking and decision-making skills and adaptability
• Strong planning and organizing skills

Overview: Gopuff is looking for a Operations Supervisor to join the Operations team. Directly reporting to a Site Leader, Operations Supervisor play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. The Operations Supervisor role is a core part of the store leadership team with responsibility to ensure order accuracy and fast, efficient delivery to our customers.

Customers turn to Gopuff to provide their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks.

• Leading - showing the warehouse team how it’s done, leading by example and being responsible for that shift. Training new team members and being confident on process and product
• Picking and packing - accurately pick and pack items on a per order basis for dispatch to customers
• Drivers and riders: be the point of contact for drivers on shift and work with them to ensure a slick delivery experience
• Issue resolution: Contact customer for substituted or out-of-stock items
• Goods in/out: Receive product from vendors, ensuring physical count matches purchase order/invoice, and resolving discrepancies
• Stock management: Put away products to inventory locations and conduct cycle counts to minimise out-of-stock products. Manage waste and compliance and our partnership with TooGoodToGo
• Warehouse management: keep the warehouse clean, organized and a space you can be proud of

• You have experience working in a restaurant, dark store, retail or warehouse environment
• General working knowledge of basic web-based software applications (e.g. Microsoft Office, Google G-Suite)
• Strong work ethic, punctual, responsible and honest
• Must thrive in fast-paced environments
• Effective communication skills
• Organised, team-oriented, positive attitude and helpful
• Flexible and available during peak hours (5pm - 4:30am)

• Holiday Pay + Sick Pay
• Career growth opportunities
• Performance appraisal

#LI-DNP

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

Our client within the temporary employment services sector, seeks to employ an experienced candidate for the role of Operations Supervisor – to be based in Pretoria

Minimum Skills and Experience:

• Completed Matric Certificate
• 3+ years’ experience in HR/ IR at supervisory level – a requisite
• Certificate in IR/ HR would be highly advantageous
• Ability to converse in; English, Xhosa and Afrikaans
• Working knowledge of MS Office suite
• Ability to engage with both clients and staff
• Knowlege of the wage payroll process
• Must be prepared to work afterhours, as and when required

Key Duties and Responsibilities:

The successful candidate would be required, but not limited to;

• Liaise with clients in regards to staffing requirements
• Engage with clients and staff on site; following up with the client in regards to staff conduct
• Receiving of timesheets and ensuring accuracy of information received and sign off by all relevant persons
• Responsible for resolving any issues relating to pay disputes, etc.
• Ensuring that the database is up to date at all times; maintaining accurate records for access by all internal staff
• Screening of applications for suitability against client requirements
• Preparation of candidate applications and typing of CV’s for submission to clients
• Coordinating any interviews and assessments between stakeholders

Are you the person for the job? APPLY using the link below:

Key Responsibilities:

- Supervise and manage the daily operations of all bars, lounges, and other beverage outlets onboard the cruise ship

- Monitor inventory levels and order supplies as needed

- Train and develop beverage staff to ensure exceptional service standards are met

- Create and implement beverage menus and promotions

- Oversee the maintenance and cleanliness of all beverage equipment and facilities

- Ensure compliance with all health and safety regulations

- Handle any guest complaints or issues related to beverage service

- Collaborate with other departments, such as the kitchen and housekeeping, to ensure smooth operations and guest satisfaction

- Conduct regular inventory audits and report any discrepancies to management

- Monitor and control beverage costs to meet budget targets

- Assist in the recruitment and onboarding of new beverage staff

Qualifications:

- Minimum of 3 years of experience in a similar role, preferably in a cruise ship or luxury hotel setting

- Strong knowledge of beverage operations, including wines, spirits, and cocktails

- Excellent leadership and communication skills

- Ability to work well under pressure and in a fast-paced environment

- Strong attention to detail and organizational skills

- Knowledge of health and safety regulations and procedures

- Ability to work flexible hours, including evenings, weekends, and holidays

- Fluent in English, both written and verbal

- Degree or diploma in Hospitality Management or related field is an asset