26 Operations Engineer jobs in South Africa

Accelerate Your Career – Become an Expert Operations Engineer

Are you ready to drive operational excellence in one of the world’s most innovative automotive environments? Our client — a global automotive leader renowned for cutting-edge engineering and digital transformation — is searching for an Expert Operations Engineer to join their high-performance technical team in Gauteng.

What you will be doing:

·    Conduct system analysis, design, development, and testing for assigned technical products or applications within the context of an agile/DevOps delivery model, focusing on the automation of environments, infrastructure, build, and deployment pipelines.

·    Maintain, build, and set up new development tools and infrastructure for both on-premises and cloud platforms.  

·    Automate the management of infrastructure patches and maintenance.

·    Work on ways to automate and improve development and release processes.

·    Collaborate with QA Engineers to build disposable test environments and automated testing.

·    Ensure systems are safe and secure against cybersecurity threats in collaboration with QA Engineers.

·    Work with Software Developers and Engineers to ensure development follows established processes and functions as intended.

·    Improve integration of code between teams to enhance collaboration and efficiency.

·    Provide middleware support and configuration management for application-dependent software, such as Webservers, Java, and Docker.

·    Build tools to reduce occurrences of errors and improve developer and customer experience.

·    Develop scripts and monitoring tools to analyze and visualize important metrics about development processes, reliability, and availability.

·    Support operational excellence goals through strong operations knowledge and resolve escalated support topics as part of a tier-3 DevOps role to ensure the highest availability of critical applications.

·    Plan and execute upgrades of existing applications, tools, and features, creating solutions and solving problems using a cloud-native toolchain to ensure world-class uptime and business agility.

What you will need:

·    Experience with Microprofile containers, such as Quarkus.   Scheduling tools, e.g., AWS Batch.

·    Webserver experience, particularly with Nginx.

·    Proficiency with container technologies like Docker, Kubernetes, AWS EKS/ECS.

·    Familiarity with Incident-Problem management tools, such as ITSM Suite or BMC Remedy.

·    Knowledge of databases, including DB2, PostgreSQL, NoSQL, MongoDB/DocumentDB, etc.   Experience with Java Frameworks/Development, such as the Spring Framework.

·    Experience in IT service continuity management for business-critical processes.   Knowledge of regulated business unit requirements (e.g., financial institutions).   Familiarity with PRIME processes for operational and compliance requirements.

·    5+ years of experience in IT application or infrastructure operations. 

·     Demonstrated expertise in Agile working methods.

Shift into the Fast Lane of Innovation!

If you’re an expert engineer who thrives under the hood of complex systems and loves optimizing performance at scale — this is your moment…Apply Now

About our client:

Our client is a global investment advisory firm focusing on long-term value creation through investment strategies. They work with a diverse group of institutional partners and pride themselves on their collaborative, sustainable, inclusive culture and performance.

What you will be doing:

• Manage day-to-day operations, including support tickets, tasks, and procedures, within the operational security team.
• Participate in daily information security operations, including incident investigation, security tool monitoring and investigation, and escalation management from the managed SOC and threat feed monitoring.
• Provide security posture inputs to ensure the correct application of control requirements and technologies and support and escalation for operational security issues.
• Configure and operate security tools, including endpoint detection and response tools, secure web gateway tooling, and user entity and behavioral analytics.
• Collaborate with technical teams to implement technical security standards that apply industry best practices while considering risk appetite and needs.
• Provide technical security advice for projects and changes, including designing technical controls, reviewing business process controls, and contributing to secure software development lifecycle standards.
• Research emerging threats and vulnerabilities to aid incident identification and support the creation of new architecture, policies, standards, and technologies to address them.

What our client is looking for:

• Holds relevant Microsoft or SANS security certifications.
• Strong hands-on experience with security technologies, including monitoring, detection, prevention, and control systems.
• Skilled in secure software development lifecycles (DevSecOps) and data governance best practices.
• Strong involvement in securing CI/CD pipelines using DevSecOps principles.
• Proficient in Microsoft security tools (Azure, M365) and frameworks like OWASP Top 10, SANS Top 20, and MITRE ATT&CK.
• Working knowledge of ISO 27001:2022 and its practical business application.
• Well-versed in GDPR, cross-border regulations, and compliance demands in financial services.
• Committed to high ethical standards, regulatory alignment, and business integrity.
• Experienced in implementing and managing incident response plans.
• Comfortable in structured, service-oriented security environments.
• Works closely with technical teams to roll out and maintain effective security measures.
• Strong problem-solving and troubleshooting skills.
• Capable of both deep-dive analysis and high-level threat assessment.
• Continuously tracks and adapts to evolving threat actor tactics and mitigation strategies.

Job ID:

• J

For a more comprehensive list of opportunities that we have on offer, do visit our website -

Requirements

DevSecOps, Security Operations, Incident Response, Azure, M365, EDR, SIEM, CI/CD, ISO 27001, OWASP, MITRE ATT&CK, Risk Management, Compliance, Financial Services

Our client seeks a Packet Core Operations Engineer to join their dynamic team on an initial 6 month contract. This role is fully remote.

Skills and Experience

• Bachelor's degree in Telecommunications, Computer Science, or related field

• 3–5 years of hands-on experience in packet core operations within telecom

environments

• Strong understanding of 3GPP standards and mobile core protocols (GTP, Diameter,

SCTP, IPsec)

• Proficiency in network monitoring tools (e.g., Wireshark, NetAct, U2000,

SolarWinds)

• Experience with virtualization platforms (NFV, VMware, OpenStack) and

containerized environments

• Familiarity with incident management frameworks (e.g., ITIL, ServiceNow)

• Solid troubleshooting skills and ability to work under pressure

• Effective communication and documentation abilities

Should this role speak to you, kindly send a copy of your latest CV to

About Remote
Remote is solving modern organizations' biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go) and all of our positions are fully remote.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.

If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work

The Position
As a Senior IT Operations Engineer, your mission is to elevate our IT support and system management to world-class standards. You'll not only solve complex technical issues but also strategize on IT infrastructure, ensuring scalability, security, and optimal performance. Your leadership will build upon our foundations, enhancing our SaaS environment and macOS fleet management for our global team, affectionately known as 'Remoters'.

This senior position demands a blend of technical prowess, strategic planning, and team leadership. You're expected to:

• Lead by example, setting high standards in system administration, particularly for SaaS platforms like Google Workspace, Notion, Slack, and Okta, and in endpoint management for macOS.
• Mentor junior team members, sharing your deep knowledge and fostering a culture of continuous improvement and learning.
• Drive initiatives that enhance our IT infrastructure, ensuring our solutions are robust, scalable, and secure.
• Act as a key decision-maker in the selection and implementation of IT tools and practices that align with Remote's long-term vision.

Key Responsibilities

• Strategize and implement advanced IT solutions to enhance end-user support and system management.
• Lead projects to improve our SaaS estate, ensuring efficient, secure, and compliant operations.
• Mentor junior engineers, share knowledge and guiding them in their professional development and project work.
• Collaborate with cross-functional teams to align IT operations with broader company objectives.

Requirements

• Proven experience in a senior IT operations role, with a track record of improving IT infrastructure and end-user support.
• Expert knowledge of macOS environments, SaaS platform administration, and security compliance.
• Strong leadership skills, with the ability to mentor and guide a team through complex projects and challenges.
• Excellent problem-solving abilities, capable of strategic thinking and innovation.
• Exceptional communication skills, fluent in English, with the ability to articulate technical concepts to a non-technical audience.
• Experience in remote work environments is highly valued.

Growth Opportunities
This role is a gateway to higher leadership positions within Remote's IT department. You will have the opportunity to shape the direction of our IT operations, influence company-wide technology decisions, and mentor the next generation of IT professionals.

Practicals

• You'll report to: IT Operations Manager
• Team: IT Operations
• Location: Anywhere in the World
• Start date: As soon as possible

Remote Compensation Philosophy
Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is USD 37,450 to USD 84,250. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.
Application process

• Interview with recruiter
• Interview with hiring manager
• Interview with team members (no managers present)
• Bar Raiser interview
• Executive interview
• Offer and Prior employment verification check

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.
The annual salary range for this full-time position is

$37,450—$84,250 USD

Benefits
Our full benefits & perks are explained in our handbook at As a global company, each country works differently, but some benefits/perks are for all Remoters:

• work from anywhere
• flexible paid time off
• flexible working hours (we are async)
• 16 weeks paid parental leave
• mental health support services
• stock options
• learning budget
• home office budget & IT equipment
• budget for local in-person social events or co-working spaces

How You'll Plan Your Day (and Life)
We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your
life-work balance
is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now

How To Apply

• Please fill out the form below and upload your CV with a PDF format.
• We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
• If you don't have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it's important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines check see here.

Please note we accept applications on an ongoing basis.

The Focus Group Johannesburg, South Africa 08 September 2025 Mid / Senior Full Time Cost to Company 5 years - 7 years Skills Automation Design Data Documentation SQL Technical Support Industries Information Technology (IT) Job Description

Employment Status: Full Time (with possibility of Hybrid)

Location: Gauteng or Cape Town

Company Overview:

We are an exciting insurance company, with over 25 years of experience in nontraditional sectors, looking for a Senior Data Operations Engineer to join our team. We are focused on client centricity and solving needs for South Africans with innovation, unique and creative solutions, and products.

Role Description:

The Senior Data Operations Engineer will assume ownership of technical and operational responsibilities currently managed by the CIO, with a strong focus on modernizing, automating, and improving existing SQL-based and data warehouse processes.

Key Responsibilities, Duties, and Tasks:

• Modernize legacy technical processes across SQL, data extraction, and system integration — driving automation, scalability, and documentation.
• Maintain and optimize all SQL-based routines, stored procedures, and extract logic for operational and reporting purposes.
• Act as the primary Data Custodian for critical business domains — ensuring accuracy, consistency, and controlled access to data.
• Oversee and improve data extracts for both internal business functions and external partners, streamlining delivery and governance.
• Ensure effective integration between source systems and the data warehouse, with a focus on performance, quality, and maintainability.
• Support and expand the company's evolving data warehouse (including the transition to Microsoft Fabric and star schema best practices).
• Identify operational inefficiencies and implement process improvements, automation, and controls to reduce risk and dependency.
• Collaborate with data champions, analysts, and business units to fix data issues at source and ensure process alignment.
• Document all technical processes and ensure knowledge transfer as part of ongoing risk mitigation and succession planning.
• Serve as the technical escalation point for complex SQL/data issues in production.

Qualifications, Skills, and Experience:

• Strong experience in SQL Server and operations.

Reporting Structure:

• Reports to: Chief Information Officer (CIO)

Works closely with:

• Data Analyst(s), Developers, Business Process Analyst, and the broader data team.

Growth Path:

• Potential to evolve into: Data Operations Manager, Platform Engineering Lead, or Head of Data Operations, depending on future team scaling and business growth.

Our client, a leading company in the
packaging manufacturing industry
, is seeking a dynamic and experienced
Manufacturing Operations Manager
to lead its large-scale production facility. This senior role carries responsibility for a workforce of approximately
employees
, including
department managers
, and oversees a multi-disciplinary packaging manufacturing operation in a unionised environment. The successful candidate will play a key role in driving
productivity, efficiency, cost optimisation, and operational excellence
, while ensuring compliance with safety, quality, and accreditation standards (ISO 9001:2015, FSSC

Key Responsibilities

• Full accountability for
  all packaging manufacturing operations
  within a 63,000m² facility.
• Provide
  strategic and hands-on leadership
  to departmental managers and teams across printing, Die-cutting, Finishing, and Corrugating departments.
• Drive
  productivity enhancement
  , waste reduction, and continual
  efficiency improvements
  .
• Ensure effective
  planning and scheduling of production
  to meet customer delivery requirements.
• Oversee
  capital equipment maintenance and upgrades
  ; manage new equipment installation projects.
• Lead
  OEE performance management
  and implement structured reporting systems.
• Champion the adoption of
  ERP systems
  and technology-driven solutions for operations optimisation.
• Maintain
  quality and compliance standards
  , including ISO and FSSC accreditations, and lead audits.
• Ensure effective
  labour relations
  , including engagement with unions and workplace fora.
• Develop and mentor departmental leaders and implement
  apprenticeship/training programmes
  to build future skills.
• Participate in
  executive-level decision making
  and contribute to company-wide strategy.

Key Personality Traits

• Numerically strong with an analytical mindset.
• Technically oriented with a
  logical, practical approach
  .
• Collaborative, persuasive, and effective in
  conflict resolution
  .
• A strong, firm leader capable of managing relationships
  upwards, downwards, and sideways
  .
• Change agent with proven experience driving cultural and operational transformation.

Qualifications & Experience

• Relevant
  Engineering degree
  (BSc, BEng Preferred). Post Grad Business Management or MBA advantageous.
• Minimum
  years' operations leadership experience
  in large-scale
  manufacturing
  , in
  packaging, printing, plastics, or FMCG
  .
• Proven track record of
  multi-disciplinary leadership
  (managing multiple departments and large staff complements).
• Strong exposure to
  unionised environments
  and labour engagement.
• Demonstrated achievements in
  LEAN manufacturing, OEE implementation, and process optimisation
  .
• Experience in managing
  capital projects
  and facility expansions/modernisations.
• ISO 9001 and FSSC 22000 compliance management experience essential.

Why This Opportunity?

This role offers the opportunity to take a senior leadership position in a respected South African packaging business, with scope to influence
strategy, culture, and performance
at executive level. You'll lead a significant operation, drive modernisation projects, and play a pivotal role in shaping the company's next phase of growth.

You will be part of a team that is responsible for the end-to-end operation and support of a production critical component, together with customer stakeholders and external vendors.

Your tasks will include handling of incidents, general administrative duties, pro-active problem management, planning and scheduling changes in conjunction with business requirements.

You will strive to ensure excellent levels of service, guaranteeing customer satisfaction.

Adopt a continual service improvement mindset to boost the availability and resilience of our systems.

Obtain a deep understanding of the RTLS and underlying systems and processes.

Take part in 24/7 on-call rotations within the team to restore systems while maintaining SLA thresholds.

Experience:

Minimum 5+ years operations working experience.

Essential Skills Requirements:

Excellent knowledge of ITIL processes (specifically Problem, Incident and Change management).

Excellent experience in operations especially within production-critical environments.

Excellent understanding and knowledge of Service Management, specifically on an international scale.

Experience with Unix/Linux/Windows administration.

Experience with BASH, Python or PowerShell scripting.

Experience with containerized Middleware (Docker, Docker Swarm, Kubernetes).

Any additional responsibilities assigned in the Agile Working Model (AWM) Charter.

Advantageous Skills Requirements:

Experience with other RTLS systems.

Networking experience, specifically TCP/IP stack, routing, firewalls.

Familiarity with "Infrastructure as Code" principles.

Practical experience with Terraform or similar tools.

Familiarity with Grafana monitoring stack or similar tools.

Experience with public cloud and hosting (AWS, Azure.)

Soft skills:

Excellent communication skills (verbal and written).

Excellent interpersonal skills with the ability to communicate effectively with colleagues from all types of cultural and international backgrounds.

Ability to work both independently and within a team.

Ability to take full ownership and responsibility of assigned topics.

Highly confident, organized and structured approach to work with the ability to remain professional and diplomatic during high impact, high stress-level incidents.

Enthusiastic and willing to take up new tasks, eager to learn new topics.

Ability to effectively transfer and apply knowledge within team.

Willing and able to travel internationally (when necessary).

Adherence to high standards of conduct and integrity.

Between 3 - 5 Years

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.

Your day at NTT DATA

The Senior Voice Infrastructure and Operations Engineer is an advanced subject matter expert, responsible for ensuring the availability of the voice infrastructure service platforms and/or software.

This role is a critical function in the core voice environment and responds to situations where standard procedures have failed to fix problems in non-functioning voice infrastructure service platforms and/or software.

This role designs system configurations, documents and manages the installation of new voice infrastructure and maintains and upgrades existing systems and platforms as necessary and later support the operation of overall voice services offered by the company.

• Platform Uptime and Stability
• Responsible for ensuring the availability of the infrastructure service platforms and/or software by performing maintenance and health checks.
• Deliver on infrastructure Service Level Agreements (SLA) in terms of uptime and Mean Opinion Score (MOS).
• Establish, maintain and evolve monitoring for infrastructure platforms and/or software.
• Respond to situations where standard procedures have failed to fix problems in non-functioning infrastructure service platforms and/or software.
• Collaborate closely with development, partners and vendors on design, reliability, and maintenance issues.
• Maintain and enhance the infrastructure service platforms and/or software.
• Test and analyse all components of the infrastructure service platforms and/or software.
• Identify operational issues and contribute to their resolution.
• Operational Excellence
• Implement and document operational policies and vendor/industry best practices.
• Provide operational visibility by leveraging reports, data analysis and monitoring.
• Align infrastructure with the larger company strategy.
• Automate routine system administration tasks to specification using standard tools and scripting.
• Contribute to the planning and implementation of infrastructure maintenance and updates.
• Perform operational tasks to resolve all incidents/requests in a timely manner and within agreed client Service Level Agreements (SLA) and document resolutions.
• Support, assist or lead engineering, design and problem isolation.
• Provide high level support for all voice incidents, requests and identify the root cause of incidents and problems.
• Manage and/or escalate incidents to ensure focus from vendors, internal and external stakeholders and drive remedial actions to permanent solutions.
• Revenue Assurance
• Ensure traffic engineering for least cost routing.
• Close collaboration with Charging and Metering (CAM) team and various other business stakeholders.
• Recommend cost effective procedures, policies and strategies on vendor selection and infrastructure maintenance and support.
• Ensure infrastructure hardware, software and licensing cost optimisation.
• Build infrastructure service platforms, software and components in virtualized, containerised and/or cloud computing environments.
• Investigate and evaluate technology advancements and associated cost efficiencies within the infrastructure realm.
• Risk, Vulnerability and Security Management
• Plan and execute approved maintenance activities.
• Implement and execute software updates and upgrades in line with change management procedures.
• Contribute to the change management process by logging all change requests with complete details for standard and non-standard procedures including patching and any other changes to configuration items.
• Execute changes with clear identification of risks and mitigation plans to be captured into the change record.

• Identify, document, create awareness and drive mitigation of hardware and software infrastructure or broader voice portfolio risks.

• Capacity Management and Infrastructure Optimisation

• Monitor, measure and report on infrastructure load, performance and available capacities against agreed targets.
• Ensure that infrastructure service platforms and/or software are efficiently and optimally utilized.
• Evaluate and leverage technology advancements for infrastructure optimisation.
• Innovation and Technical Product Development
• Implement the infrastructure engineering and operations strategies.
• Adopt and leverage approved AI tools in the infrastructure environment to unlock value.
• Support business and product owners to identify new technology solutions and assist with Proof of Value (PoV) and Proof of Concept (PoC) initiatives.
• Deliver new or enhance solutions to meet defined client or business needs.
• Training and Cross-skilling
• Build strong and sustainable engineering capability by mentoring upcoming engineering talent.
• Encourage and provide internal technical training, knowledge sharing sessions and practical hands-on learnings.
• Model care and professionalism during internal and external stakeholder engagements.
• Maintain and share subject matter expertise in the voice technology domain.

• Advanced knowledge of SIP core voice network elements such as session border controllers, proxies, B2BUAs, registrars, softswitches, application and routing servers/databases, media servers and gateways.
• Advanced knowledge of SIP core voice network functions such as number porting, number management, fraud mitigation, CDR management, call routing and least cost routing, telephony standards, codec/media management and transcoding principles.
• Advanced knowledge of voice network technologies and protocols such as SIP, RTP/RTCP, TLS/SRTP, SDP, NAT traversal, DNS/ENUM, AAA/RADIUS and QoS.
• Advanced knowledge in core voice network architecture, design, implementation, configuration, deployment, support and maintenance.
• Advanced knowledge in core voice network performance and capacity monitoring, risk management and implementation of processes in line with vendor and industry best practices.
• Advanced knowledge in SIP interworking with IP PBXs, contact center platforms, unified communications systems, Microsoft Teams Direct Routing or Operator Connect.
• Advanced understanding and interpretation of complex SIP traces.
• Advanced troubleshooting skills usings tools such as Wireshark, syslogs, SNMP and network analysis.
• Advanced understanding of networking fundamentals, network switches, network routing, MPLS, SD-WAN, network administration, network integration and network security.
• Advanced knowledge of infrastructure principles such as system management, platform administration and security, redundancy and load balancing for high availability, failover scenarios and disaster recovery.
• Advanced knowledge of server administration, data center operations, project and change management principles and practices.
• Solid knowledge of Linux operating systems together with automation and scripting tools such as Python, Ansible or shell scripts.
• Knowledge of cloud and virtualisation platforms such as VMware, OpenStack, Kubernetes or cloud-native voice solutions.
• Excellent oral, written and presentation communication skills.
• Ability to facilitate discussions to address emerging problems and opportunities.
• Ability to facilitate presentation of technical and complex matters to a diverse, technical and non-technical audience.
• Maintain detailed documentation, configuration standards and network diagrams.
• Ability to collaborate cross-functional with network engineers, security teams, cloud engineers, vendors and service providers.
• Display strong analytical and detail-oriented approach consistently.
• Ability to handle multi-tasking, set priorities and meet deadlines.
• Ability to evaluate risks, priorities and business benefits while leveraging strong industry knowledge with solid business understanding.
• Ability to remain calm during high pressure situations, outages or major incidents while maintaining a client-focused and problem-solving mindset.

• Bachelor's degree or equivalent in Information Technology or a related field.
• Relevant networking certifications such as CCNA/CCNP/CCIE.
• Relevant industry certifications such as ITIL/PMP.
• Relevant voice infrastructure certifications such as
• Oracle SBC certifications.
• Cisco Broadsoft or Webex certifications.
• PortaOne certifications.

• Must demonstrate a minimum of five years of advanced experience in similar infrastructure roles, with a focus on voice infrastructure engineering and operations.
• Must demonstrate a minimum of five years advanced experience supporting infrastructure and service delivery.
• Must demonstrate a minimum of five years advanced experience with SIP services.
• Advanced experience working with high-profile clients of varying stakeholder roles.
• Advanced experience working with vendors and service providers.
• Advanced experience working in a team-oriented, KPI-driven and highly collaborative environment.
• Proven working experience in a large-scale organisation.
• Experience with IT frameworks beneficial: ITIL, MoF, CoBIT, Run SAP.
• Experience with open-source software, platforms and frameworks beneficial.

Workplace type:

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an email address. If you suspect any fraudulent activity, please contact us .