272 Operations Agent jobs in South Africa

Travel Operations Agent - Operations OneTeam

Cape Town, Western Cape TravelLab Global AB

Posted 11 days ago

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Job Description

Our Group Operations Division is looking for additional Travel Operations Agents for the Customer Support Team , which is known as One Team!

(These roles are planned to be based in Gardens - Cape Town (South Africa))

About the Role

The Travel Operations Agent serves as the first point of contact for customers, addressing queries via telephonic and written channels. The role focuses on achieving first-contact resolution for issues such as ticketing, booking changes, cancellations, schedule adjustments, and other travel-related inquiries via telephone, email and chat functions. This position requires delivering exceptional customer service, maintaining high-quality standards, and ensuring error-free task completion.

Key Responsibilities:

  • Customer Experience:
    • Resolve customer queries through various channels within SLA.
    • Collaborate with suppliers to offer the best solutions.
    • Adhere to service quality and quantity standards.
  • Quality Assurance:
    • Meet team QA scorecard targets.
    • Ensure accuracy in ticketing, amendments, cancellations, and fare rule compliance.
    • Maintain and improve supplier relationships.
  • Productivity:
    • Action bookings in operations queues within SLA.
    • Process payments and reissue tickets accurately.
  • Error Management:
    • Minimise errors by adhering to airline rules for domestic and international bookings.
  • Ad Hoc Support:
    • Assist with operational tasks as needed.

Job Requirements:

Qualification & Experience:

  • At minimum High School completion qualification, Grade 12/NQF4/A-level or equivalent qualification/experience
  • Relevant tertiary qualifications beneficial
  • Customer service experience across multiple channels.
  • Strong knowledge of fares, calculations, and Travelstart systems/policies.
  • Proficiency in Amadeus or other GDS systems
  • At least 2 years of travel industry experience.

Personal Competencies:

  • Attention to detail, accuracy, and diligence.
  • Effective time management and multitasking abilities.
  • Self-motivation with a proactive and adaptable approach.
  • Strong teamwork and problem-solving skills

This role is suited for a detail-orientated professional dedicated to delivering exceptional customer experiences while ensuring operational efficiency.

About the team

The One Team serves to support the Group Travel Operations, handling customer enquiries and interactions and any other task assigned to facilitate efficient service to our clients across multiple regions and brands in concluding the fulfilment and support of the purchased air travel supported in the In-house system called TCC.

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Travel operations agent - operations oneteam

Cape Town, Western Cape TravelLab Global AB

Posted today

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Job Description

permanent
Our Group Operations Division is looking for additional Travel Operations Agents for the Customer Support Team , which is known as One Team! (These roles are planned to be based in Gardens - Cape Town (South Africa)) About the Role The Travel Operations Agent serves as the first point of contact for customers, addressing queries via telephonic and written channels. The role focuses on achieving first-contact resolution for issues such as ticketing, booking changes, cancellations, schedule adjustments, and other travel-related inquiries via telephone, email and chat functions. This position requires delivering exceptional customer service, maintaining high-quality standards, and ensuring error-free task completion. Key Responsibilities: Customer Experience: Resolve customer queries through various channels within SLA. Collaborate with suppliers to offer the best solutions. Adhere to service quality and quantity standards. Quality Assurance: Meet team QA scorecard targets. Ensure accuracy in ticketing, amendments, cancellations, and fare rule compliance. Maintain and improve supplier relationships. Productivity: Action bookings in operations queues within SLA. Process payments and reissue tickets accurately. Error Management: Minimise errors by adhering to airline rules for domestic and international bookings. Ad Hoc Support: Assist with operational tasks as needed. Job Requirements: Qualification & Experience: At minimum High School completion qualification, Grade 12/NQF4/A-level or equivalent qualification/experience Relevant tertiary qualifications beneficial Customer service experience across multiple channels. Strong knowledge of fares, calculations, and Travelstart systems/policies. Proficiency in Amadeus or other GDS systems At least 2 years of travel industry experience. Personal Competencies: Attention to detail, accuracy, and diligence. Effective time management and multitasking abilities. Self-motivation with a proactive and adaptable approach. Strong teamwork and problem-solving skills This role is suited for a detail-orientated professional dedicated to delivering exceptional customer experiences while ensuring operational efficiency. About the team The One Team serves to support the Group Travel Operations, handling customer enquiries and interactions and any other task assigned to facilitate efficient service to our clients across multiple regions and brands in concluding the fulfilment and support of the purchased air travel supported in the In-house system called TCC. #J-18808-Ljbffr
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Travel operations agent - operations oneteam

Cape Town, Western Cape TravelLab Global AB

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent
Our Group Operations Division is looking for additional Travel Operations Agents for the Customer Support Team , which is known as One Team! (These roles are planned to be based in Gardens - Cape Town (South Africa)) About the Role The Travel Operations Agent serves as the first point of contact for customers, addressing queries via telephonic and written channels. The role focuses on achieving first-contact resolution for issues such as ticketing, booking changes, cancellations, schedule adjustments, and other travel-related inquiries via telephone, email and chat functions. This position requires delivering exceptional customer service, maintaining high-quality standards, and ensuring error-free task completion. Key Responsibilities: Customer Experience: Resolve customer queries through various channels within SLA. Collaborate with suppliers to offer the best solutions. Adhere to service quality and quantity standards. Quality Assurance: Meet team QA scorecard targets. Ensure accuracy in ticketing, amendments, cancellations, and fare rule compliance. Maintain and improve supplier relationships. Productivity: Action bookings in operations queues within SLA. Process payments and reissue tickets accurately. Error Management: Minimise errors by adhering to airline rules for domestic and international bookings. Ad Hoc Support: Assist with operational tasks as needed. Job Requirements: Qualification & Experience: At minimum High School completion qualification, Grade 12/NQF4/A-level or equivalent qualification/experience Relevant tertiary qualifications beneficial Customer service experience across multiple channels. Strong knowledge of fares, calculations, and Travelstart systems/policies. Proficiency in Amadeus or other GDS systems At least 2 years of travel industry experience. Personal Competencies: Attention to detail, accuracy, and diligence. Effective time management and multitasking abilities. Self-motivation with a proactive and adaptable approach. Strong teamwork and problem-solving skills This role is suited for a detail-orientated professional dedicated to delivering exceptional customer experiences while ensuring operational efficiency. About the team The One Team serves to support the Group Travel Operations, handling customer enquiries and interactions and any other task assigned to facilitate efficient service to our clients across multiple regions and brands in concluding the fulfilment and support of the purchased air travel supported in the In-house system called TCC. #J-18808-Ljbffr
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Inventory Management Specialist

Johannesburg, Gauteng Aggreko

Posted 13 days ago

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Job Description

We're the global leader in providing energy solutions that help businesses grow and communities thrive.We work as a team and we’re proud of the difference we make to customers, to local communities, and towards a sustainable future for the world.

We are seeking an Inventory Management Specialist who has proven Inventory & Materials Management forecasting expertise with strong analytical capabilities, excellent communication skills and customer service expertise .

Why Join Aggreko?

Role to be based in Johannesburg, South Africa

Competitive compensation

Retirement Annuity Scheme

Aggreko’s Annual Discretionary Bonus Plan

Ad-hoc travel across Africa and potentially UAE / global may be required from time to time.

Role Overview : As Inventory Management Specialist, you will be responsible for Africa’s inventory forecast, analyses, optimization, compliance and budget fulfilment. This role requires close collaboration with our warehouse / store’s personnel at various clients’ sites across Africa and other stakeholders (including supporting our UAE central warehouse).

What you’ll do :

Inventory Forecast & Planning based on fleet profile and consumption for each site.

Ability to perform complex analyses for inventory optimization opportunities identification, including SLOB (Slow-moving and obsolete) stock.

Organize & support quarterly stock counts across all sites. System coordination to enable effective stock levels, MRP and full lead times are considered.

Analyze and improve $ / kVA and inventory turns performance by site / country

Stakeholder communication / collaboration to review critical parts requirements, monitoring inventory levels daily to avoid stock-outs, etc.

Budget and ISO / audit compliance fulfilment.

You’ll have the following skills and experience :

5 years of experience in supply chain management with a deep understanding of inventory, logistics and materials management

Advanced skills in MS Excel will be advantageous (formulas, tables, analyses, etc.)

Ability to identify improvement areas and experience with systems and process changes

A positive can-do attitude, highly motivated individual, committed to delivering results

Willingness to take ownership of problems and drive solutions. A proactive problem-solver, creative thinking and innovative solutions / ideas to complex supply chain challenges

Skilled at relationship building, bringing people together across multiple interfaces and ability to collaborate with stakeholders throughout the supply chain

Find out more and apply now.

Bring your energy. Grow your career.

LI-DB1

Equal employment opportunity

We welcome people from different backgrounds and cultures, and respect people’s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that’s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.

We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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Finance Analyst/Inventory Management

Cape Town, Western Cape ExecutivePlacements.com - The JOB Portal

Posted 13 days ago

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Job Description

Join to apply for the Finance Analyst/Inventory Management role at ExecutivePlacements.com - The JOB Portal

3 days ago Be among the first 25 applicants

Join to apply for the Finance Analyst/Inventory Management role at ExecutivePlacements.com - The JOB Portal

Job Purpose

Responsible for the correct storing, movement and stock take of all dry goods / consumables and product inventory according to company procedures with specific focus on stock intake and investigation of any stock variances throughout the stock flow process.

Finance Analyst/Inventory Management

Recruiter:

Many in 2 one

Job Ref:



Date posted:

Friday, May 30, 2025

Location:

Cape Town, South Africa

SUMMARY:

POSITION INFO:

Job Purpose

Responsible for the correct storing, movement and stock take of all dry goods / consumables and product inventory according to company procedures with specific focus on stock intake and investigation of any stock variances throughout the stock flow process.

Reporting to:

Head: Financial Reporting and Analysis

Output:

Inventory

  • Responsible for the movement and control of all product inventories, including carcasses / boxes from internal and external suppliers according to company processes and procedures.
  • Responsible for the movement, control and issuing of all dry goods / consumable inventory according to company processes and procedures.
  • Ensure accurate and adequate labelling and positioning of all labels.
  • Orchestrating all paperwork to creditors department on stock intakes (On-and offsite locations)
  • Weekly stocktaking (including the posting of stock batches) of all dry goods / consumables and product inventory according to agreed SOP’s.
  • Weekly/Monthly reconciliations of Inventory movements and investigating all discrepancies/deviances to implement corrective actions.

Management Reporting and Analysis

  • Weekly/Monthly reporting of Inventory movements and variances.
  • Recognizing and reporting on patterns and trends in weekly/monthly Inventory movements and variances.
  • Serve as Finance support to the Plant Manager and Analyst team (specific with regards to stock related matters).

People Supervision

  • Supervise and control stock take teams.
  • Assure stable employee relations by managing conflict and creating a positive and performing working environment.

Qualification details

  • BCom degree in finance

Experience

  • 3 - 5 years inventory control experience
  • 1 -2 years supervisory experience

Working week

  • Tuesday to Saturday (Please note for the first few months the working week will be from Monday to Friday, however when the Malmesbury Plant starts up, the working week will change to Tuesday to Saturday)

Plants/Location

  • The candidate will have the responsibility of working at two plants located in Elsies River and Malmesbury.
  • It will be necessary for the candidate to divide their time between the plants, being present at both locations on a weekly basis.
  • Ad hoc visits to the offsite storage facilities.

Functional Competencies

  • Accuracy
  • English Literacy
  • Computer Literacy
  • Yield Understanding



Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Finance and Sales
  • Industries Advertising Services

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Finance Analyst/Inventory Management

Cape Town, Western Cape Many in 2 one

Posted 25 days ago

Job Viewed

Tap Again To Close

Job Description

Job Purpose

Responsible for the correct storing, movement and stock take of all dry goods / consumables and product inventory according to company procedures with specific focus on stock intake and investigation of any stock variances throughout the stock flow process.

Reporting to:

Head: Financial Reporting and Analysis

Output:

Inventory

  • Responsible for the movement and control of all product inventories, including carcasses / boxes from internal and external suppliers according to company processes and procedures.
  • Responsible for the movement, control and issuing of all dry goods / consumable inventory according to company processes and procedures.
  • Ensure accurate and adequate labelling and positioning of all labels.
  • Orchestrating all paperwork to creditors department on stock intakes (On-and offsite locations)
  • Weekly stocktaking (including the posting of stock batches) of all dry goods / consumables and product inventory according to agreed SOP’s.
  • Weekly/Monthly reconciliations of Inventory movements and investigating all discrepancies/deviances to implement corrective actions.

Management Reporting and Analysis

  • Weekly/Monthly reporting of Inventory movements and variances.
  • Recognizing and reporting on patterns and trends in weekly/monthly Inventory movements and variances.
  • Serve as Finance support to the Plant Manager and Analyst team (specific with regards to stock related matters).

People Supervision

  • Supervise and control stock take teams.
  • Assure stable employee relations by managing conflict and creating a positive and performing working environment.

Qualification details

  • BCom degree in finance

Experience

  • 3 - 5 years inventory control experience
  • 1 -2 years supervisory experience

Working week

  • Tuesday to Saturday (Please note for the first few months the working week will be from Monday to Friday, however when the Malmesbury Plant starts up, the working week will change to Tuesday to Saturday)

Plants/Location

  • The candidate will have the responsibility of working at two plants located in Elsies River and Malmesbury.
  • It will be necessary for the candidate to divide their time between the plants, being present at both locations on a weekly basis.
  • Ad hoc visits to the offsite storage facilities.

Functional Competencies

  • Accuracy
  • English Literacy
  • Computer Literacy
  • Yield Understanding
This advertiser has chosen not to accept applicants from your region.

Finance analyst/inventory management

Cape Town, Western Cape ExecutivePlacements.com - The JOB Portal

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent
Join to apply for the Finance Analyst/Inventory Management role at Executive Placements.com - The JOB Portal 3 days ago Be among the first 25 applicants Join to apply for the Finance Analyst/Inventory Management role at Executive Placements.com - The JOB Portal Job PurposeResponsible for the correct storing, movement and stock take of all dry goods / consumables and product inventory according to company procedures with specific focus on stock intake and investigation of any stock variances throughout the stock flow process. Finance Analyst/Inventory ManagementRecruiter:Many in 2 oneJob Ref:3954595965Date posted:Friday, May 30, 2025Location:Cape Town, South AfricaSUMMARY:POSITION INFO:Job PurposeResponsible for the correct storing, movement and stock take of all dry goods / consumables and product inventory according to company procedures with specific focus on stock intake and investigation of any stock variances throughout the stock flow process.Reporting to:Head: Financial Reporting and AnalysisOutput:InventoryResponsible for the movement and control of all product inventories, including carcasses / boxes from internal and external suppliers according to company processes and procedures. Responsible for the movement, control and issuing of all dry goods / consumable inventory according to company processes and procedures. Ensure accurate and adequate labelling and positioning of all labels. Orchestrating all paperwork to creditors department on stock intakes (On-and offsite locations) Weekly stocktaking (including the posting of stock batches) of all dry goods / consumables and product inventory according to agreed SOP’s. Weekly/Monthly reconciliations of Inventory movements and investigating all discrepancies/deviances to implement corrective actions. Management Reporting and AnalysisWeekly/Monthly reporting of Inventory movements and variances. Recognizing and reporting on patterns and trends in weekly/monthly Inventory movements and variances. Serve as Finance support to the Plant Manager and Analyst team (specific with regards to stock related matters). People SupervisionSupervise and control stock take teams. Assure stable employee relations by managing conflict and creating a positive and performing working environment. Qualification detailsBCom degree in finance Experience3 - 5 years inventory control experience 1 -2 years supervisory experience Working weekTuesday to Saturday (Please note for the first few months the working week will be from Monday to Friday, however when the Malmesbury Plant starts up, the working week will change to Tuesday to Saturday) Plants/LocationThe candidate will have the responsibility of working at two plants located in Elsies River and Malmesbury. It will be necessary for the candidate to divide their time between the plants, being present at both locations on a weekly basis. Ad hoc visits to the offsite storage facilities. Functional CompetenciesAccuracy English Literacy Computer Literacy Yield Understanding Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Finance and Sales Industries Advertising Services Referrals increase your chances of interviewing at Executive Placements.com - The JOB Portal by 2x Get notified about new Financial Analyst jobs in Cape Town, Western Cape, South Africa . 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Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
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Medical Sales Rep and Inventory Management

Brooklyn, Gauteng Fountain Circle Medical Suppliers

Posted today

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Job Description

Medgate Distributors Pty Ltd, specialize in wholesale distribution of medical equipment, spesifically in the CPAP and Oxygen markets. There are two responsibilities: 1. Sales Rep Work. Meeting new and existing clients, promoting and marketing of products. 2. Home care. The delivery of medical equipment to hospitals, patient's homes, and clients. Stock administration. The candidate will work mosly on the road. Sales background is preferable. Willingness to contact and market products to potential customers. Own transport and a willingness to travel. Computer litteracy, need to administer new software programs. Matric sertivicate to be provided with CV.
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Administrative & Inventory Management Clerk / Administratiewe en Voorraadbeheer Klerk

OVK Bedryf BPK

Posted 11 days ago

Job Viewed

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Job Description

Kern doel van die pos:

Effektiewe hantering van alle administratiewe take met betrekking tot die administrasie van die afdeling.

Minimum Vereistes:

  • Graad 12;
  • 5 Jaar ondervinding in 'n administratiewe omgewing.
  • Geldige rybewys.

Vaardighede:

  • Goeie kommunikasie- en taalvaardighede in Afrikaans en Engels;
  • Rekenaarvaardig;
  • Sterk administratiewe vaardighede en organisasie vermoe;
  • Goeie interpersoonlike vaardighede;
  • Moet fisies sterk en mobiel wees;
  • Beplanning & Organisering;
  • Konflikhnateering.

Verantwoordelikhede:

  • Voorraad groepering en allokering;
  • Voorraad administrasie;
  • Ontvangserkenning van goedere;
  • Debiteure & Krediteure;
  • Byhou van algemene finansiële administrasie.

Main purpose of the position:

Effective handling of all administrative tasks relating to the administration of the department.

Minimum Requirements:

  • Grade 12;
  • 5 years' experience in an administrative setting;
  • Valid drivers license.

Skills :

  • Sound communication and language skills in Afrikaans and English;
  • Excellent interpersonal skills;
  • Computer literate;
  • Strong administrative skills and organisation ability;
  • Good interpersonal skills;
  • Must be physically strong and mobile;
  • Planning & Organizing;
  • Conflict management.

Responsibilities:

  • Inventory grouping and allocation;
  • Inventory administration;
  • Receipt of goods;
  • Debtors & Creditors;
  • Maintaining general financial administration.
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Stores & Inventory Management Specialist (3 - 4 Month Contract)

Lydenburg, Mpumalanga Pillango Placements

Posted today

Job Viewed

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Job Description

The role focuses on improving warehouse layout, inventory control, dispatch, and goods deliveryensuring critical materials are consistently available to support mining and engineering operations. You'll also help develop and embed best practice procurement processes and sustainable operational improvements.

The position requires weekly travel, with weekends at home.

Contract Type: Apx 3½ months, with potential extension
Start Date: Potentially mid September

Key Responsibilities
  • Warehouse Optimisation
    • Redesign layout for flow efficiency, zoning, and use of vertical space.
    • Ensure yard and storage of large items are organised and protected.
  • Inventory Management
    • Apply ABC analysis to categorise stock based on value and turnover.
    • Implement cycle counting to improve accuracy.
    • Optimise safety stock levels using demand forecasting.
    • Support Just-In-Time (JIT) practices to reduce excess holding costs.
  • Dispatch & Logistics
    • Define mining and engineering Bill of Materials (BOM) requirements.
    • Develop replenishment cycles for underground and surface operations.
    • Create delivery schedules that match operational demand.
  • Process Improvement
    • Identify bottlenecks and implement Lean/6S principles to eliminate waste.
    • Establish and update Standard Operating Procedures (SOPs).
    • Cross-train stores staff to improve flexibility and reduce process risk.
  • Technology & Reporting
    • Integrate Warehouse Management System (WMS) for stock tracking.
    • Implement barcode/RFID scanning for accuracy and speed.
    • Support development of reporting dashboards for "single version of truth."
Key Deliverables
  • Optimised warehouse and yard layout aligned to operational needs.
  • Accurate and reliable inventory control processes.
  • Improved stock replenishment and dispatch practices.
  • Standardised SOPs for stores and inventory functions.
  • Sustained performance improvements handed over to BCM teams.
Required Skills & Experience
  • 10+ years experience in warehouse, stores, or inventory management.
  • Strong background in mining supply chain or heavy industry logistics.
  • Hands-on experience with Lean/continuous improvement tools (6S, Kaizen, value stream mapping).
  • Proven ability to design and implement warehouse/inventory control systems.
  • Familiarity with BOM management and mining engineering/materials supply.
  • Strong understanding of WMS, ERP, and digital inventory tracking tools.
Preferred Qualifications
  • Degree/Diploma in Supply Chain, Logistics, Industrial Engineering, or Operations Management .
  • Certification in Lean Six Sigma or Warehouse Management is advantageous.
  • Prior mining or large-scale industrial experience strongly preferred.
Personal Attributes
  • Analytical problem-solver with process optimisation mindset.
  • Strong communication and stakeholder management skills.
  • Ability to work under pressure in a fast-paced mining environment.
  • Practical, hands-on leader with attention to detail
Remuneration
  • The proposed salary for the role is R3k - R7k per day. The offer will be market related in line with your qualifications, skills, and experience.
  • A per diem of R400 will be provided, with travel and accommodation covered by the company.
Please apply online in the link provided. We do not consider CVs via Whatsapp or email.
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