47 Operational Planning jobs in South Africa

Director, Master Planning, Project Management Office page is loadedDirector, Master Planning, Project Management Office Apply remote type Hybrid Working locations Johannesburg, South Africa time type Full time posted on Posted 30+ Days Ago job requisition id R-129877

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Additional Career Level Description:

Knowledge and application:

• Uses extensive knowledge across functional areas to direct the application of existing policies and principles and guide the development of new policies and ideas across the function.
• Leads, integrates and directs work applying substantial practical expertise across function disciplines.

Problem solving:

• Solutions are devised based on limited information and issues that are occasionally complex and fundamental principles and data may be in conflict.
• New concepts and solutions consider multiple perspectives and future implications.

Interaction:

• Interacts with senior management, executives, and/or major customers which frequently involves negotiating matters of significance to the organization.
• Reconciles multiple stakeholder views to drive business results.

Impact:

• Works with senior management to establish strategic plans and translates business segment strategy into functional plans and guides execution.
• Erroneous decisions will have a critical long term (typically up to five years) impact on the overall success of function or multi departments.

Accountability:

• Accountable for results which impact function or multiple departments including budgets.
• Direct management of a team of professional managers and experienced individual contributors.

Workplace type :

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society?

Join our growing global NTT family and you’ll be part of the world’s largest ICT company (by revenue). We’ve combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future.

We employ 40,000 people across 57 countries. By bringing together the world’s best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world. Innovation is part of our DNA. We believe it’s key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future.

You’ll be joining a global employer that is committed to attracting, growing and keeping the best talent. A place where you will be at the heart of our success!

Join to apply for the Director, Master Planning, Project Management Office role at NTT DATA, Inc.

Join to apply for the Director, Master Planning, Project Management Office role at NTT DATA, Inc.

Get AI-powered advice on this job and more exclusive features.

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Additional Career Level Description:

Knowledge and application:

• Uses extensive knowledge across functional areas to direct the application of existing policies and principles and guide the development of new policies and ideas across the function.
• Leads, integrates and directs work applying substantial practical expertise across function disciplines.
  
  

• Solutions are devised based on limited information and issues that are occasionally complex and fundamental principles and data may be in conflict.
• New concepts and solutions consider multiple perspectives and future implications.
  
  

• Interacts with senior management, executives, and/or major customers which frequently involves negotiating matters of significance to the organization.
• Reconciles multiple stakeholder views to drive business results.
  
  

• Works with senior management to establish strategic plans and translates business segment strategy into functional plans and guides execution.
• Erroneous decisions will have a critical long term (typically up to five years) impact on the overall success of function or multi departments.
  
  

• Accountable for results which impact function or multiple departments including budgets.
• Direct management of a team of professional managers and experienced individual contributors.
  
  

• Seniority level Director

• Employment type Full-time

• Job function Business Development and Sales
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at NTT DATA, Inc. by 2x

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Join to apply for the Business Operations Manager role at Remote Recruitment

Join to apply for the Business Operations Manager role at Remote Recruitment

Remote Recruitment is seeking a dynamic and results-oriented Business Operations Manager to oversee and enhance our operational capabilities. In this role, you will play a crucial part in ensuring that our business operations run smoothly and efficiently, while aligning with our strategic growth objectives.

Your expertise in operations management will help us to build robust operational processes, improve productivity, and enhance the overall delivery of our recruitment services.

Key Responsibilities

• Manage daily operational activities and ensure alignment with company goals.
• Develop, implement, and optimize standard operating procedures to increase efficiency.
• Collaborate with cross-functional teams to improve workflows and enhance service delivery.
• Analyze performance metrics and operational data to inform strategic decisions and initiatives.
• Identify opportunities for cost reduction and process improvement.
• Oversee project management initiatives to ensure timely and successful execution.
• Foster a culture of continuous improvement and operational excellence within the team.

Qualifications and Skills

• 5+ years of experience in business operations management or a related field, preferably in the recruitment industry.
• Strong leadership skills with demonstrated experience in managing and developing teams.
• Proficiency in project management and process optimization methodologies.
• Excellent analytical and problem-solving skills, able to leverage data for decision-making.
• Superb communication and interpersonal skills to collaborate effectively across teams and with stakeholders.
• Bachelor’s degree in Business Administration, Operations Management, or a related field; MBA is a plus.
• Experience with operational tools and software that enhance productivity and efficiency.
• Ability to adapt to a fast-paced and changing work environment.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management
• Industries Staffing and Recruiting

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Get notified about new Business Operations Manager jobs in South Africa .

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A vacancy has arisen with a major law firm in their Business Operations Department across the Human Resources (HR) and Marketing & Business Development (MBD) teams for a Business Operations Administrator.

Responsibilities:

1. Undertake daily administrative tasks to ensure the functionality and coordination of the department’s activities.
2. Manage events in terms of successfully planning and implementing client-facing and internal events as needed.
3. Manage stock levels of marketing promotional items and replenish when the need arises.
4. Assist with the coordination of client gifts.
5. Ad-hoc assistance in supporting the national Marketing team with administrative deliverables pertaining to the Western Cape Offices.
6. Ad-hoc assistance in preparing, printing, and delivery of tenders and pitches.
7. Assist with data steward related tasks on InterAction including data capturing, maintaining accurate client information, and continuous monitoring of data hygiene.
8. Create and deploy events related invitations utilizing an emailing system and manage this process from inception to reporting.
9. Work closely with members of the MBD team to ensure deadlines are met and stakeholders are assisted as needed with high-quality output.

Requirements:

1. A degree/diploma in Marketing/Communications/Events Management.
2. 2-4 years experience in a similar role.
3. Some experience in an HR or administrative role.
4. Excellent command over the English language.
5. Excellent planning and time management skills.
6. Ability to engage with senior management to ensure effective coordination and implementation of the Western Cape HR and MBD.
7. Demonstrable ability to multi-task and adhere to deadlines.
8. Need to travel monthly to Stellenbosch office.

Please note only shortlisted candidates will be contacted.

Annually

Reference: CPT006910-ST-1

A vacancy has arisen in the Business Operations Department across the Human Resources and Marketing & Business Development teams

CAPE TOWN CBD

R 250 000 - R 340 000 P/A CTC NEGOTIABLE DEPENDING ON EXPERIENCE

• A degree/diploma in Marketing/Communications/Events Management
• 2-4 Years' experience in a similar role
• Some experience in an HR or administrative role
• The candidate will be responsible for a HR Portfolio comprising:
• Professional Staff documentation administration
• Graduate Administration
• Recruitment Administration
• Training & Development Administration
• HR Project Administration and general admin
• Undertake daily administrative tasks to ensure the functionality and coordination of the department’s activities
• Manage events in terms of successfully planning and implementing client facing and internal events as needed
• Manage stock levels of marketing promotional items and replenish when the need arises
• Assist with the coordination of client gifts
• Ad-hoc assistance in supporting the national Marketing team with administrative deliverables
• Ad-hoc assistance in preparing, printing and delivery of tenders and pitches
• Assist with data steward related tasks on InterAction including data capturing, maintaining accurate client information and continuous monitoring of data hygiene
• Create and deploy events related invitations utilising an emailing system and manage this process from inception to reporting
• Work closely with members of the MBD team to ensure deadlines are met and stakeholders are assisted as needed with high-quality output
• Excellent command over the English language
• Excellent planning and time management skills
• Ability to engage with senior management to ensure effective coordination and implementation of the Western Cape HR and MBD needs
• Demonstrable ability to multi-task and adhere to deadlines
• Please note that this position is 100% office based - must be able to travel monthly to the client's Stellenbosch office

CTC includes: Medical Aid, Provident fund, Life cover, Disability cover, Funeral benefit.

Job title : Head : Business Operations & Products

Job Location : Gauteng, Johannesburg Deadline : August 16, 2025 Quick Recommended Links

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StartFragment

What will you do?

• The Head : IT Business Operations and Products is accountable for leading the platforms, systems, and operations that power Sanlam Corporate’s product and service delivery.
• This role ensures operational excellence through the seamless integration of platform management, intelligent automation, workflow optimisation, and process engineering.
• The role is central to driving platform evolution, including cloud adoption and modernisation of legacy environments.
• It also requires strong expertise in process optimisation, enabling scalable, simplified, and data-driven operations that improve efficiency, client experience, and business performance. This role can be based in CPT or JHB.

Key Responsibilities

Operational Platform and Workflow Management

• Oversee the operations of core administration platforms (e.g., MIP, Fundamental), workflow engines) and supporting technologies
• Ensure system stability, performance, and availability, with robust production support and incident management
• Standardise and centralise workflows, ensuring effective configuration and governance across platforms

Cloud Readiness and Platform Modernisation

• Lead platform transformation and cloud readiness across operational systems, aligning to Sanlam’s enterprise cloud strategy
• Drive migration of workloads to scalable cloud-based environments, ensuring performance, resilience, and cost-effectiveness
• Modernise legacy infrastructure and ensure operational processes are optimised for cloud-native delivery

Process Optimisation and Automation

• Lead end-to-end process improvement initiatives across operational areas, embedding continuous improvement practices (e.g., Lean, Kaizen)
• Identify and implement automation and intelligent workflow opportunities using tools like UIPath and Automation Anywhere
• Simplify and streamline operational processes to reduce errors, improve turnaround times, and eliminate non-value-adding activities

Strategic Execution and Transformation

• Execute the multi-year roadmap for business operations and product platforms, including platform consolidation, automation scaling, and operational innovation
• Align with Sanlam Corporate’s strategic objectives around digital transformation, client-centricity, and scalable growth.
• Embed agile delivery models and DevOps practices to improve execution speed and reliability

Governance, Risk and Compliance

• Implement and maintain IT and operational governance frameworks (e.g., ITIL, COBIT, SAFe)
• Oversee incident management, risk mitigation, and compliance across operations, ensuring regulatory alignment and audit readiness
• Maintain continuity and disaster recovery capabilities across platforms

Leadership and People Development

• Build and lead a high-performing multidisciplinary team, including platform owners, engineers, business analysts, and automation specialists
• Promote a strong culture of collaboration, accountability, psychological safety, and personal growth
• Drive capability development and succession planning, focusing on T-shaped skills and strategic acumen

Stakeholder and Vendor Management

• Partner with business leaders to ensure operational platforms and processes support product and client needs
• Manage vendor relationships and service-level performance to deliver consistent value, innovation, and alignment to cloud and automation strategies
• Facilitate integrated planning across BAU, projects, and platform enhancements
• Act as a trusted advisor to senior leadership, providing strategic guidance and insights based on data analysis

Technology Evaluation and Innovation

• Stay up-to-date with emerging trends, technologies, and methodologies
• Evaluate and recommend new tools, platforms, and solutions to enhance performance, availability and drive innovation
• Drive the adoption of advanced analytics techniques, such as machine learning and predictive modeling, to gain a competitive advantage
• Identify and implement technology improvements and automation opportunities
• Collaborate with business units to support digital transformation initiatives
• Develop and manage the IT operations budget
• Negotiate and manage vendor contracts and relationships
• Identify cost-saving opportunities and drive operational efficiency

Qualifications and Experience

• Matric
• Bachelor’s degree in Information Systems, Computer Science, Industrial Engineering, or related discipline
• Postgraduate qualification in IT management, digital transformation, or MBA (advantageous)
• ITIL 4 Foundation – IT service management
• COBIT 2019 Foundation – IT governance
• Azure or AWS Solutions Architect – Cloud expertise
• SAFe Agilist or SAFe DevOps Practitioner for Agile and DevOps delivery
• Lean Six Sigma Green / Black Belt – For process improvement and optimisation
• UiPath / Automation Anywhere Developer – advantageous
• Certified ScrumMaster (CSM) or PMI-ACP – for agile project execution
• TOGAF Certified – for platform and architecture modernisation
• Strong technical background is a must, with the ability to engage deeply in architectural, operational, and delivery discussions
• 10+ years in IT operations or platform ownership, with deep expertise in managing and optimising core administration systems and workflow applications across complex operational environments
• 10+ years in analytics and business intelligence, with a track record of delivering data-driven outcomes that support business goals
• 5+ years in senior leadership, with proven ability to lead high-performing, cross-functional teams and drive a performance culture
• 3–5 years hands-on experience in cloud environments (Azure, AWS, or hybrid), including workload migration and optimisation
• 3–5 years working within Agile, SAFe, and Scrum methodologies, promoting iterative, collaborative delivery
• Strong experience in process optimisation, operational transformation, and automation at scale (e.g., UiPath, Automation Anywhere)
• Solid understanding of IT and platform architecture, including integration, scalability, and legacy modernisation

Knowledge and Skills

• Deep understanding of business operations within financial services or insurance
• Large group facilitation and coordinating the bigger picture
• Effective written and verbal communication skills are needed, as well as experience in communicating, persuading, and influencing partners
• Change leadership, continuous improvement and process management
• Exceptional analytical, conceptual, problem-solving and process engineering skills
• Technical background and willingness to work agnostically
• Ability to align with Company / Business strategy
• Strategic planning and systems thinking
• Core system operations and platform stability (e.g., MIP, Fundamental)
• Workflow design and management (e.g. BPM tools)
• Automation tools and frameworks (UIPath, Automation Anywhere, Druid AI)
• DevOps practices, CI / CD pipelines, and automated testing frameworks
• Cloud platforms (Azure / AWS), infrastructure services, and migration strategies
• Data operations and integration awareness (ETL, Datalake / DWH frameworks)
• Incident and change management (ITIL, COBIT)
• Collaborative and open-minded
• Ability to work independently and manage time and tasks according to priority provided
• Have integrity and delivery on committed tasks and initiatives
• Good communicator, listener, and presenter of ideas verbally and visually
• Willing to cross-skill across roles to prioritise business delivery
• Inquisitive of IT trends and self-motivated to continuous learning and personal development
• Flexible and adaptable - rebounding from setbacks and adversity when facing difficult situations
• Courage - stepping up to address difficult issues, saying what needs to be said
• Manages complexity - demonstrated ability and proven record to make complex decisions
• Ensures accountability - holding self and others accountable to meet commitments
• Plans and aligns - planning and prioritising work to meet commitments aligned to organisational goals

Core Competencies

• Cultivates Innovation by creating new and better ways for the organisation to be successful
• Client Focus - Building strong customer relationships and delivering customer-centric solutions
• Drives Results - Consistently achieving results, even under tough circumstances
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
• Resilience - Rebounding from setbacks and adversity when facing difficult situations

Who We Are Is What We Do. Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

Who You Are?

You are a passionate business builder at heart. You get energized by tackling complex, challenging, often ambiguous problems and driving real impact across a business. You want ownership and rapid growth. You are not afraid to get your hands dirty to get projects implemented. You are a talented generalist, at home diving into data for insights, and confident in project managing cross-functionally with senior stakeholders. Working with great people is a non-negotiable priority for you because you thrive in a highly collaborative and high-performance team. If that is you, join our team!

Duties

• End-to-end project management on top business priorities including identifying opportunities, scoping projects, and driving cross-functional implementation
• Creating data-driven recommendations by accessing, analyzing, and synthesizing large data sets
• Problem-solving and solution implementation across multiple departments and teams
• Process design and improvement, particularly for operations at scale
• Working with the product and development teams to drive high-impact improvements
• Cross-functional leadership and engagement across Deel and with senior leadership
• Supporting strategic goal setting and performance management
• Creating and maintaining existing processes, workflows, and organizational tools
• Executing on the Deel’s global expansion strategy across operations, products, and new markets

Requirements

• Have 3+ years of work experience in a fast-paced environment
• Have previous experience in at least one of the following: fast-growth startup, Business Operations role in tech, top-tier management consulting, investment banking, or private equity
• Have a solid track record of achievement – e.g. you have worked in a top-tier company/startup, have quickly assumed responsibilities or have won competitive awards
• Has developed product-led solutions as or in support of product and engineering
• Can break complex problems into smaller, actionable solution steps
• Have a strong analytical foundation with the ability to manipulate and synthesize data
• Are curious by nature and interested in making an impact
• Have excellent written and verbal communication in English

Bonus Points:

• You’re passionate about the future of work
• You have advanced working knowledge of SQL
• You love working with data
• You have experience building consumer/business-facing products where you have to think about customer experience and growth
• You have worked in multiple countries, cultures, and places
• You have experience in competitive sports at a collegiate or professional level

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

Some things you’ll enjoy

• Provided computer equipment tailored to your role
• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including WeWork access where available

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.

impact.com City of Cape Town, Western Cape, South Africa

Join to apply for the Senior Business Operations Analyst role at impact.com

impact.com City of Cape Town, Western Cape, South Africa

Join to apply for the Senior Business Operations Analyst role at impact.com

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Direct message the job poster from impact.com

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more.

The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit

Why this role is exciting!

We are seeking a highly analytical, proactive, and detail-oriented Business Operations Senior Analyst to support the optimization and efficiency of our Finance organization. This role is critical to ensuring the smooth cross-functional operations across all Finance functions and throughout the global organization. The successful candidate will work closely with leadership to streamline processes, drive operational improvements, provide effective enablement on processes, report metrics and KPIs and ensure alignment and integration across finance and adjacent business units.

What you will be doing:

• Analyze existing workflows across Finance functions (e.g., FP&A, Accounting, Tax, Treasury, Audit, etc.), identify inefficiencies, and lead initiatives to streamline and standardize processes.
• Act as the central point of contact between Finance sub-functions and other business units (e.g., HR, IT, Procurement) to ensure seamless collaboration and information flow.
• Develop, maintain, and report key performance indicators (KPIs) and dashboards to track performance and progress of ongoing initiatives and processes.
• Lead and support cross-functional projects from planning through execution. Ensure milestones, deliverables, and timelines are met.
• Support the Finance team through operational changes, including system implementations, reorganizations, or policy updates by developing communication plans, training materials, and feedback loops.
• Identify opportunities for automation, enhanced controls, and improved resource utilization. Work with Finance leadership to drive a culture of continuous improvement.
• Maintain clear documentation of key processes, workflows, and controls to support compliance, scalability, and knowledge transfer.

Does this sound like you?

• 4-10 years of professional experience
• Experience in Accounting, Financial Operations, Financial Systems, preferred
• Project or Program Management experience
• Strategic thinker with a hands-on approach
• Comfortable working in a fast-paced, ambiguous environment
• Strong interpersonal and influencing skills
• Passion for operational excellence and data driven decision-making
• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with 10X fund
• Restricted Stock Units
• Fitness club fee reimbursements

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-CapeTown_Hybrid

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Finance, Accounting/Auditing, and Information Technology
• Industries Software Development, Accounting, and Financial Services

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