29 Operational Efficiency jobs in South Africa

We do things differently. We do things better.

Catalyst is a values driven organization. We challenge our people to think and operate in accordance with a set of core values: Collaboration, Innovation, Reliability & Accountability, Connected Culture, Undivided Attention, Integrity, and Transparency. These values are part of our DNA; they are the principles that guide everything that we do.

As the Associate - Operational Efficiency, you will be responsible to follow together of the Catalyst management and operations teams in executing the firm's automation strategy. You will play a critical role in the creation, design, development, and implementation of automation systems that drive operational efficiencies. The position requires you to maintain automation programs, support the maintenance of automation platforms such as Xceptor, and work together with a team of developers working on the development, testing, and deployment of automated solutions.

Core Details and Responsibilities

1. Automation & Program Delivery
2. Automation of Data Management & Systems Integration
3. Issue Resolution & Financial System Expertise
4. Continuous Improvement & Process Optimization
5. Client Interaction & Ad-hoc Support
6. Cross-Functional
7. Collaboration

Your Daily Tasks

The following are the tasks linked to the Core Responsibilities that will be expected as part of this role:

Automation & Program Delivery:

Includes (but not limited to) the following tasks:

1. Automation Planning & Delivery: Maintain successful planning, development and delivery of large-scale automation programs, ensuring these programs deliver significant business transformation benefits. You will follow multiple automation initiatives, ensuring that they are completed on time and within budget.
2. Program Management: Oversee the execution of automation projects, including the identification of new automation technologies and the implementation of solutions that transform operational capabilities. Drive process improvements and increased efficiency through automation across various lines of business.

Automation of Data Management & Systems Integration:

Includes (but are not limited to) the following tasks:

1. Data Management Automation: assisting in the automation of bulk data management processes, including trades, positions, pricing, static data, and corporate actions. Work with technical teams to ensure that data is seamlessly integrated into portfolio systems.
2. Systems Integration: Support the integration of portfolio management systems (PMS) and order management systems (OMS) with data warehouses, reporting systems, and other related Ensure that all integrations function smoothly and efficiently.
3. System Administration Support: Assist with the system administration and ongoing maintenance of portfolio management systems, data management systems, and reporting platforms, ensuring that they remain operational, secure, and optimized.

d. SOC Audit Support: Help ensure compliance with regulatory requirements by supporting the applicable

SOC audits for portfolio and data management systems. Ensure systems are aligned with industry

standards and operational policies.

Issue Resolution 8 Financial System Expertise:

Includes (but are not limited to) the following tasks:

1. System Issue Resolution: Resolve complex system-based queries that impact on the accuracy of position and PSL valuations. Work with technical teams to troubleshoot and provide solutions to system issues, ensuring data
2. Valuation S Setup of Assets: Assist in the setup and maintenance of asset classes and valuations, ensuring the integrity and accuracy of financial data used for reporting and
3. Advent Geneva Expertise: Develop and maintain an intermediate knowledge of Advent Geneva portfolio and general ledger Ensure the system is configured and operating effectively to support fund accounting, asset management and reporting.
4. Advanced Xceptor/Azure Knowledge: Develop intermediary knowledge and support the development of automation solutions using this platform to improve operational

Continuous Improvement & Process Optimization:

Includes (but are not limited to) the following tasks:

1. Process Improvement: Continuously identify areas of inefficiency in operational processes and recommend solutions that leverage automation and technology to streamline
2. Operational Excellence: Champion the adoption of process automation technologies and encourage cross-functional collaboration to improve operational efficiency and
3. Insights S Best Practices: Share insights and best practices with teams to foster a culture of continuous improvement and operational excellence.

5.   Client Interaction & Ad-hoc Support:

Includes (but not limited to) the following tasks:

1. Client Collaboration: Work indirectly with clients to understand their automation needs and identify opportunities where Catalyst can provide Ensure that client requirements are translated into effective automation solutions.
2. Ad-hoc Requests: Provide support for any day-to-day requests that arise from clients or internal teams. Work proactively to solve issues and ensure that service levels are
3. New Product Development: Contribute to the creation and implementation of new automation-based products and solutions that meet changing client needs and enhance service delivery.

6.   Cross-Functional Collaboration:

Includes (but not limited to) the following tasks:

1. Help manage workloads and ensure team members have the resources and support they need to succeed.
2. Collaboration Across Teams: Collaborate with other operational teams, including IT. client services, and business users, to implement automation solutions and ensure seamless integration into existing workflows.

Additional Strategic Expectations

• Share insights to enable development of new processes and procedures that will create business efficiency and support delivery of client excellence in service
• Maintain awareness of industry, regulatory, jurisdictional, and other trends that could affect the
• Contribute to the creation, development and implementation of new products and solutions to accommodate the businesses continuous changing
• Collaborate cross-functionally with operations staff, business users, project, and implementation managers to achieve desired and elegant solutions.

1.2  Required Skills & Experience

Are you getting excited? We are Before we get too carried away, there are a few requirements you'll need to check off before you can apply for the position:

• Bachelor's degree in Finance, Mathematics, Computer Science, Accounting, Engineering, or a related field.
• A minimum of 2 years of professional experience in fund administration or a similar financial services environment.
• Experience in operational efficiency, automation, or process optimization is essential.
• Advanced knowledge of Robotic Process Automation (RPA) tools such as Automation Anywhere, UI Path, or similar.
• Previous knowledge of AI programming will be a plus.
• Advanced knowledge of portfolio accounting systems (e.g., Advent Geneva) and data management platforms. Familiarity with OMS/PMS, data warehouse integration, and FTP processes is a must.
• Some experience with data management systems, vendor systems (e.g., Bloomberg, Markit, Reuters), and financial data integration.
• In-depth understanding of complex financial instruments, including listed and OTC derivatives, and their associated valuations.
• Familiarity with SOL, VBA, and/or other programming languages is preferred. Proficiency in Microsoft Office tools, particularly Excel, is essential for data analysis and reporting.
• Ability to troubleshoot and resolve complex system-based issues that affect operational processes and financial data accuracy.
• Proven experience managing multiple high-demand projects, delivering within tight deadlines and budgets.
• Strong verbal and written communication skills. Ability to explain complex technical concepts to both technical and non-technical stakeholders.
• Prior experience in client-facing roles and managing relationships from a service perspective.
• Exposure to Xceptor/Azure: some knowledge of Xceptor/Azure, with a focus on its use for automation and data management within the fund administration industry.
• Intermediate understanding of the investment fund industry, including portfolio management, NAV, accounting, and audit processes.
• Awareness of industry regulations and compliance requirements affecting financial services and fund administration.
• Ability problem-solving and strategic thinking abilities, with a focus on driving innovation and efficiency through automation.
• Fluency in English (both written and spoken). Additional language skills would be beneficial but not required.

As the Associate - Operational Efficiency, you will be responsible to follow together of the Catalyst management and operations teams in executing the firm's automation strategy. You will play a critical role in the creation, design, development, and implementation of automation systems that drive operational efficiencies. The position requires you to maintain automation programs, support the maintenance of automation platforms such as Xceptor, and work together with a team of developers working on the development, testing, and deployment of automated solutions.

About the Role

The following are the tasks linked to the Core Responsibilities that will be expected as part of this role:

Responsibilities

1.Automation & Program Delivery:

• Automation Planning & Delivery: Maintain successful planning, development and delivery of large-scale automation programs, ensuring these programs deliver significant business transformation benefits. You will follow multiple automation initiatives, ensuring that they are completed on time and within budget.
• Program Management: Oversee the execution of automation projects, including the identification of new automation technologies and the implementation of solutions that transform operational capabilities. Drive process improvements and increased efficiency through automation across various lines of business.

2.Automation of Data Management & Systems Integration:

• Data Management Automation: assisting in the automation of bulk data management processes, including trades, positions, pricing, static data, and corporate actions. Work with technical teams to ensure that data is seamlessly integrated into portfolio systems.
• Systems Integration: Support the integration of portfolio management systems (PMS) and order management systems (OMS) with data warehouses, reporting systems, and other related technologies. Ensure that all integrations function smoothly and efficiently.
• System Administration Support: Assist with the system administration and ongoing maintenance of portfolio management systems, data management systems, and reporting platforms, ensuring that they remain operational, secure, and optimized.
• SOC Audit Support: Help ensure compliance with regulatory requirements by supporting the applicable SOC audits for portfolio and data management systems. Ensure systems are aligned with industry standards and operational policies.

3.Issue Resolution & Financial System Expertise:

• System Issue Resolution: Resolve complex system-based queries that impact on the accuracy of position and PSL valuations. Work with technical teams to troubleshoot and provide solutions to system issues, ensuring data accuracy.
• Valuation & Setup of Assets: Assist in the setup and maintenance of asset classes and valuations, ensuring the integrity and accuracy of financial data used for reporting and analysis.
• Advent Geneva Expertise: Develop and maintain an intermediate knowledge of Advent Geneva portfolio and general ledger modules. Ensure the system is configured and operating effectively to support fund accounting, asset management and reporting.
• Advanced Xceptor/Azure Knowledge: Develop intermediary knowledge and support the development of automation solutions using this platform to improve operational efficiency.

4.Continuous Improvement & Process Optimization:

• Process Improvement: Continuously identify areas of inefficiency in operational processes and recommend solutions that leverage automation and technology to streamline workflows.
• Operational Excellence: Champion the adoption of process automation technologies and encourage cross-functional collaboration to improve operational efficiency and effectiveness.
• Insights & Best Practices: Share insights and best practices with teams to foster a culture of continuous improvement and operational excellence.

5.Client Interaction & Ad-hoc Support:

• Client Collaboration: Work indirectly with clients to understand their automation needs and identify opportunities where Catalyst can provide value. Ensure that client requirements are translated into effective automation solutions.
• Ad-hoc Requests: Provide support for any day-to-day requests that arise from clients or internal teams. Work proactively to solve issues and ensure that service levels are maintained.
• New Product Development: Contribute to the creation and implementation of new automation-based products and solutions that meet changing client needs and enhance service delivery.

6.Cross-Functional Collaboration:

• Help manage workloads and ensure team members have the resources and support they need to succeed.
• Collaboration Across Teams: Collaborate with other operational teams, including IT, client services, and business users, to implement automation solutions and ensure seamless integration into existing workflows.

Qualifications

• Bachelor's degree in Finance, Mathematics, Computer Science, Accounting, Engineering, or a related field.
• A minimum of 2 years of professional experience in fund administration or a similar financial services environment. Experience in operational efficiency, automation, or process optimization is essential.

Required Skills

• Advanced knowledge of Robotic Process Automation (RPA) tools such as Automation Anywhere, UI Path, or similar.
• Previous knowledge of AI programming will be a plus.
• Advanced knowledge of portfolio accounting systems (e.g., Advent Geneva) and data management platforms. Familiarity with OMS/PMS, data warehouse integration, and FTP processes is a must.
• Some experience with data management systems, vendor systems (e.g., Bloomberg, Markit, Reuters), and financial data integration.
• In-depth understanding of complex financial instruments, including listed and OTC derivatives, and their associated valuations.
• Familiarity with SQL, VBA, and/or other programming languages is preferred.
• Proficiency in Microsoft Office tools, particularly Excel, is essential for data analysis and reporting.
• Ability to troubleshoot and resolve complex system-based issues that affect operational processes and financial data accuracy.
• Proven experience managing multiple high-demand projects, delivering within tight deadlines and budgets.
• Strong verbal and written communication skills. Ability to explain complex technical concepts to both technical and non-technical stakeholders.
• Prior experience in client-facing roles and managing relationships from a service perspective.
• Exposure to Xceptor/Azure: some knowledge of Xceptor/Azure, with a focus on its use for automation and data management within the fund administration industry.
• Intermediate understanding of the investment fund industry, including portfolio management, NAV, accounting, and audit processes.
• Awareness of industry regulations and compliance requirements affecting financial services and fund administration.
• Ability problem-solving and strategic thinking abilities, with a focus on driving innovation and efficiency through automation

Job Description
Key Performance Outputs
The successful candidate will be reporting to Operations Coordinator, and will be responsible but not limited to the following:

• Monitor and issue consumables to relevant personnel as and when required.
• Monitor, issue and control relevant keys.
• Ensure availability of necessary tools to ensure daily operation.
• Ensure safe lock away of money bags at all times.
• Check drainage requirements of all pay stations machines.
• Timeous response to reported pay stations malfunctions and issues.
• Prepare manual banking of monies received from replenished change as well as Cash in Transit.
• Reconciliation of pay stations and Car Park Attendants monies received.
• Counting of monies in conjunction with designated personnel in safe environment.
• Cash up and reconcile monies received from Cash Officers.
• Reconciliation of pay stations and banking of overs.
• Record transaction information on forms and logs and escalate discrepancies accordingly.
• Keep record of monies collected.
• Record keeping of all daily activities performed at pay stations.
• Check, record and sign-off on all remaining money bags.
• Adhere to and ensure adherence to statutory regulations, organizational standards, policies and procedures.
• Report non-compliance and implement corrective actions to ensure compliance.
• Build, support and maintain interpersonal and team relationships to ensure stable working environment and achievement of team objectives.Technical Skills and Experience

Technical Skills And Experience
The following skills and experience or the equivalent of such will be required:

• National Senior Certificate (Grade 12) is essential
• 1- year financial administrative operational experience is essential
• Basic knowledge of MS computer literacy
• Valid Code B licence

Competencies

• Communication
• Interpersonal skills
• Attention to detail
• Planning and Organizing
• Decision making
• Problem solving

Application and Enquiries
Kindly apply online for this opportunity following the Oracle link below:

Career Portal )

By November 2025
Shortlisted candidates will be required to provide proof of their qualifications, NQF level and credits, and must be eligible for Top Security Clearance within 3 months of appointment.
Positions will be filled in line with Airports Company South Africa's values and Employment Equity Policy and Plan.
Should you not hear from us within 30 days of your application, consider your application unsuccessful.

We are seeking an assertive, highly organized Team Leader to guide a case management team in the healthcare and insurance sector. This role requires someone who is both a strong people manager and a disciplined, results-driven leader someone who ensures cases move forward with precision, urgency, and accountability.

Beyond process oversight, this leader must be able to think critically, apply judgment in complex situations, and actively develop the team through training and coaching.

• Lead, mentor, and evaluate a team of case managers and support staff.
• Drive accountability, ensuring every case is handled accurately, on time, and to the highest standard.
• Act as the primary escalation point for clients, clinics, and insurance providers.
• Design and deliver training to upskill team members and ensure consistent standards.
• Use strategic judgment to resolve issues quickly and effectively, even when clear procedures dont exist.
• Set clear expectations, monitor performance, and provide coaching for continuous improvement.
• Streamline workflows to increase efficiency and client satisfaction.
• Represent the team in client meetings and management reviews with confidence and professionalism.

• 5+ years experience in healthcare administration, insurance verification, or case management.
• 2+ years in a leadership, supervisory, or operations role.
• Proven experience training, coaching, and developing staff.
• Strong knowledge of case management processes, insurance workflows, and compliance requirements.
• Demonstrated success in problem-solving and decision-making under pressure.
• Excellent communication skills, with the ability to influence and guide both clients and staff.

• Proactive, disciplined, and detail-oriented, with a nothing slips through the cracks mindset.
• Thinks strategically, trains effectively, and develops others to reach higher performance levels.
• Confident holding others accountable while motivating them to excel.
• Thrives under pressure and maintains a structured, solution-focused approach in all situations.

Job Description
Operations Coordinator

An exciting opportunity exists at Kimberley Airport for a dedicated Operations Coordinator in the Operations Management division.

Key Performance Outputs

The successful candidate, reporting to the Senior Operations Coordination will be responsible for the following:

• Manage capacity through coordinating infrastructure maintenance and development projects to achieve a high level of infrastructure availability in a safe operating environment.
• Provide view and make recommendations in terms of impact and availability of infrastructure across all operational areas.
• Monitoring construction activities and the impact thereof on operational requirements, safety standards, security standards and service levels.
• Detect, proactively monitor and manage events (deviation from the norm) in collaboration with other departments and implement remedial action.
• Ensure business continuity during emergency situations (Phase 3 - crash/highjack).
• Monitor and manage process and system efficiency within operations (queuing and processing times) and recommend/implement remedial action where needed.
• Take overall responsibility for the results of ASQ and QMS surveys and define corrective action where required Analyse information to identify trends to ensure process and system efficiency.
• Ensure compliance to relevant statutory/legislative regulations, SOP's, operational standards, policies and practices.
• Ensure effective and regular communication of new statutory regulations, organisational standards, policies and procedures to ensure full awareness amongst stakeholders.
• Ensure that operations are executed in accordance with existing contract (SLA).
• Participate in people development initiatives such as performance management, succession planning, talent management etc. to ensure team performance meet required standards.
• Provide detailed incident reports as required in terms of ACSA policies and procedures.
• Coordinate resources to ensure maximum resource availability (resource uptime) and most effective allocation and coordination of resources.
• Direct and coordinate stakeholders to ensure passengers are processed efficiently.
• Build, support and maintain healthy diverse internal (peers, unions, team) as well as external (service providers etc.) relationships and implement remedial actions required to ensure achievement of organisational goals.
• Participate in the compilation of annual operational budgets and monitoring of expenditure against budget and amendments to forecast if needed.
• Identify cost-saving initiatives within area of control.

Technical Skills And Experience
The following skills and experience or the equivalent of such, will be required:

• The successful candidate must have a valid Matric (Grade 12) qualification.
• Relevant Certificate in Airport Operations Recommended.
• Relevant Diploma is Essential.
• Relevant Degree is Recommended.
• 4 years' experience in Airport Operations or relevant Operations is essential.
• Basic Knowledge of Microsoft Office packages.
• Code B driver's license.

Competencies

• Business Acumen.
• Contract Management.
• Analytical skills.
• Report writing.
• Problem solving.
• Good communication skills.
• Project Management.
• Planning and organising.
• Negotiation skills.
• Interpersonal skills.
• Results orientated.
• Adapting and responding to change.
• Decision making.
• Critical thinking.
• Persuade and influencing.
• Fast knowledge on immigration, customs and port health laws.
• ACI service standards.
• IATA standards.
• ICAO Annexures.

Shortlisted candidates will be required to provide proof of their qualifications, NQF level and credits, and must be eligible for Top Security Clearance within 3 months of appointment

Positions will be filled in line with Airports Company South Africa values and Employment Equity Policy and Plan. Should you not hear from Airports Company South Africa

Should you not hear from us within 30 days of your application, consider your application unsuccessful.

Job Description
Key Performance Output
Responsibilities
The successful candidate will be reporting to the Charge hand Trolleys, and will be responsible but not limited to the following:

• Indicate unserviceable equipment to relevant stakeholders.
• Day to day deployment of equipment.
• Safeguarding of assets.
• Adhere to relevant statutory/legislative regulations, SOP's, operational standards, policies and practices.
• Mitigation of risk to limit injuries.
• Managing the company's risk exposure through identifying, implementing and maintaining risk control measures to minimise company's liability.
• Compile and submit general operational constraints reports.
• Report on trolley stock levels.
• Counting of trolleys as required.
• Liaison and engage with internal stakeholders to ensure effective and efficient operations.
• Engage and assist customers when required.
• Planning of resources in terms of demand and supply.
• Monitor resources to ensure operational needs are met.

Technical Skills And Experience
The following skills and experience or the equivalent of such will be required:

• National Senior Certificate is essential.
• Code B driver's license is advantageous.
• 1 - 3 years Business operational experience is recommended.

Competencies

• Communication.
• Planning and organising
• Rule following
• Interpersonal skills
• Action orientated.

Positions will be filled in line with Airports Company South Africa's values and Employment Equity Policy and Plan.
Should you not hear from us within 30 days of your application, consider your application unsuccessful.
Shortlisted candidates will be required to provide proof of their qualifications, NQF level and credits, and must be eligible for Top Security Clearance within 3 months of appointment.

Job Description
Key performance output

• Remain up to date with macro and micro-economic conditions, legislation, competition, market sentiment and the industry in general.
• Anticipate and plan for circumstances that may influence the development and implementation of the functional strategic plan.
• Provide input into the development of the business plan.
• Analyse business plans, develop and implement functional plans.
• Provide input into sub-functional planning.
• Plan team activities.
• Resolve problems as they are encountered to ensure achievement against plan.
• Interpret the approved operational plans.
• Determine how resources and processes must be utilised / applied to achieve the objectives.
• Mobilise resources to ensure achievement of operational targets and objectives.
• Contribute to the development and continuous improvement of organisational standards, policies and procedures within span of control and monitor implementation to ensure full compliance.
• Oversee the implementation of SHE processes and conducted according to set standards.
• Adhere to and ensure adherence to statutory legislation regulations, ICAO ,SACAA,OHS Act and organisational standards, policies and procedures.
• Report non-compliance and implement corrective actions to ensure compliance.
• Conduct compliance audits, report on and follow-up to ensure that non-conformances/compliance have been addressed.
• Compile and submit reports to relevant manager on non-conformances, risks and remedial actions as identified in compliance inspections and audits.
• Conduct Safety Risk Assessment on new projects, ongoing projects and where there is change in operation or product ,including occupational Hygiene surveys.
• Effective implementation of a QMS including conformances to specified standards.
• Conduct hazard identification and risk assessment as per regulatory requirements.
• Ensure that corrective actions are implemented and closed-off in respect of all reported non-conformances, risks and remedial actions.
• Review final incident and accident investigation reports and ensure that corrective action is implemented.
• Submit relevant reports to statutory authorities.
• Obtain, check and refine information.
• Collate and submit reports
• Run data exception reports and take corrective action.
• Conduct document control spot-checks.
• Advise SHE Manager on deviations, trends, associated risks and remedial actions.
• Coordinate and facilitate legislative appointment training.
• Plan and implement Safety Campaigns.
• Develop training material for SHE related training.
• Provide inputs into tenders and procurement process and enforcement as per legislation.
• Manage contractor performance according to Service Level Agreement.
• Provide input into annual budget planning process and submit to line management for approval.
• Monitor and allocate expenses.
• Assess expenditure and resolve gaps.
• Support identification, implementation and development of processes to optimise cost efficiency.
• Plan, schedule, coordinate and supervise subordinate activities to ensure efficiency and achievement of goals.
• Participate in people development initiatives such as performance management, succession planning and talent management to ensure team performance meet required standards.
• Agree and implement own and sub-ordinates development plans.
• Assess team development needs and close gaps.
• Coach subordinates by explaining how and what must be done to ensure appropriate team development.
• Provide specialised technical / professional support to internal and external stakeholders to ensure achievement of functional and organisational objectives.
• Build, support and maintain healthy, diverse internal and external relationships to ensure

Technical requirements

The Following Skills And Experience Will Be Required

• National Senior Certificate (Grade 12) and
• Relevant Bachelor's degree (N7) are essential.
• Relevant Honour's (N8) degree recommended.
• 3 years Safety / Environmental / Risk Management / Public Health experience is essential.
• 3 years Supervisory experience is essential.
• 3 years in Safety management in an airport environment is recommended.
• Code B license

Competencies

• Planning and Organising
• Analytical Thinking
• Action orientated
• Communication
• Attention to Detail
• Ethics and Integrity
• Conflict Management
• Problem Solving
• Interpersonal Relations

Job Description
Key Performance Outputs
The successful candidate, reporting to the Local Airport Manager will be responsible for the following:

• Facilitate and regulate capacity for each process and manage any pressure points in terms of passenger and aircraft flow.
• Provide view and make recommendations in terms of impact and availability of infrastructure Follow up on all reported non-compliance to ensure remedial action has been taken.
• Responsible for airport (landside & terminal) capacity through coordinating infrastructure maintenance and development projects.
• Management of real time capacity for exceptional circumstances (events/weather related)
• Adhere to relevant statutory/legislative regulations, SOP's, operational standards and policies & practices
• Ensure all resource allocation models are adhered to achieve the required service standards.
• Manage results of all surveys (ASQ, QMS, Compliance) and define corrective action where required.
• Monitor and manage process and system efficiency within airport operations (queuing and processing times) and recommend/implement remedial action where needed.
• Manage employee development initiatives
• Stakeholder and Relationship Management
• Oversee Landside & Terminal Operations

Technical Skills And Experience
The following skills and experience or the equivalent of such, will be required:

• The successful candidate must have a relevant 3 year's bachelor's degree.
• The candidate must possess 5 years of Operational experience in Airport Operations.
• Supervisory experience of 3 years is essential.
• 3 years of Airline Operations experience is recommended for this role.
• Code B Drivers License is essential
• Intermediate Knowledge and experience of Microsoft Office applications.

Competencies

• Good Communication
• Attention to Detail
• Problem Solving
• Analytical Skills
• Decision making
• Critical thinking
• Contract Management

This position will be filled in line with ACSA's values and Employment Equity Policy and plan. Preference will be given to members of designated groups that are under-represented. The position will also be advertised externally. Preference will be given to candidates from the Nothern Cape region.

Shortlisted candidates will be required to provide proof of their qualifications, NQF level and credits. Appointed candidates will undergo Security Vetting within 3 months of appointment.

Should you not hear from us within 30 days of your application, consider your application unsuccessful

Job Description
Key Performance Outputs

The successful candidate, reporting to the Manager Terminal Operations and will be responsible for the following:

• Facilitate and regulate capacity for each process and manage any pressure points in terms of passenger and aircraft flow
• Provide view and make recommendations in terms of impact and availability of infrastructure.
• Responsible for airport (terminal operations) capacity through coordinating infrastructure maintenance and development projects.
• Management of real time capacity for exceptional circumstances (events/weather related).
• Adhere to relevant statutory/legislative regulations, SOP's, operational standards and policies & practices.
• Ensure all resource allocation models are adhered to achieve the required service standards.
• Manage results of all surveys (ASQ, QMS, Compliance) and define corrective action where required.
• Monitor and manage process and system efficiency within airport operations (queuing and processing times) and recommend/implement remedial action where needed.
• Manage employee development initiatives.
• Stakeholder and Relationship Management.
• Oversee Terminal Operations.

Technical Skills And Experience
The following skills and experience or the equivalent of such, will be required:

• The successful candidate must have a relevant 3 year's bachelor's degree.
• The candidate must possess 5 years of Operational experience in Airport Operations/ Operational Equivalent.
• Supervisory experience of 3 years is essential.
• 3 years of Airline Operations experience is recommended for this role.
• Intermediate Knowledge and experience of Microsoft Office applications.

Competencies

• Analytical skills
• Report writing Problem solving
• Good communication skills
• Project Management
• Critical thinking

Positions will be filled in line with ACSA's values and Employment Equity policy and plan. Preference will be given to members of designated groups that are under- represented and will also be advertised externally.
Should you not hear from us within 30 days of your application, consider your application unsuccessful.
Shortlisted candidates will be required to provide proof of their qualifications, NQF level and credits, and must be eligible for Top Security Clearance within 3 months of appointment.