24 Onsite Manager jobs in South Africa
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Digital Marketing Manager (B2B) (JHB Onsite)
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Digital Marketing Manager (B2B) (JHB Onsite)
Recruiter:
Datafin IT Recruitment
Job Ref:
26216
Date posted:
Tuesday, May 20, 2025
Location:
Johannesburg, South Africa
Salary:
Monthly salary
SUMMARY:
PLAY a pivotal, hands-on role as the next Digital Marketing Manager sought by a cutting-edge FinTech company in Joburg where you will help drive growth and enhance its online presence.
POSITION INFO:
ENVIRONMENT:
PLAY a pivotal, hands-on role as the next Digital Marketing Manager sought by a cutting-edge FinTech company in Joburg where you will help drive growth and enhance its online presence. You will be responsible for managing
and optimising Paid Media channels (Google, Microsoft, Meta, and LinkedIn), helping on all aspects of HubSpot marketing automation. You will generate qualified leads and accelerate the sales pipeline. The ideal candidate will require a Bachelor’s Degree in Marketing or similar, have 5 years B2B Marketing work experience with at least 3 years focused on Paid Media channels & 5 years hands-on experience with HubSpot, including advanced segmentation and reporting. All experience must be from in-house business, and not from a Marketing agency. You must also be strategic thinking, possess analytical acumen and a passion for data-driven marketing in a B2B software as a service (SaaS) environment with proficiency in Google Analytics, Google Ads, LinkedIn Campaign Manager, WordPress & Meta Ads.
DUTIES:
Paid Media & Digital Advertising –
- Help to improve and implement the Digital Marketing strategy, and continuously optimise Paid Media campaigns across Google, Microsoft, Meta, and LinkedIn to drive brand awareness, lead generation, and pipeline acceleration.
- Analyse and report on Paid Media performance, providing actionable insights and recommendations for improvement.
- Management of campaigns in HubSpot in relation to marketing automation, including database maintenance, segmentation, workflow creation, and performance reporting.
- Ensure data integrity and compliance across the HubSpot database for both the Marketing and Sales teams.
- Assistance in writing industry-relevant blog content, e-guides, email content, and customer case studies.
- Execution of content on Paid Media Channels.
- In conjunction with senior marketing management, work closely with other teams such as Sales, Client Management, and external partners, to ensure alignment of marketing initiatives with business goals.
- Help maintain and evolve the company brand toolkit, ensuring consistency across all touchpoints.
- Collaborate with Senior Marketing team and external web agencies to optimise set performance, Search Engine Optimisation (SEO), and user experience in line with the overall digital strategy.
- Conduct keyword research and implement SEO strategies to improve organic visibility and lead generation.
Qualifications –
- Bachelor’s Degree in Marketing (or similar).
- 5 Years’ experience in B2B Marketing, with at least 3 years focused on running and optimising all Paid Media channels. Your experience must come from in-house business, and not from a Marketing agency.
- 5 Years’ hands-on experience with HubSpot, including advanced segmentation and reporting.
- Experience in developing, managing, and executing integrated marketing strategies in a B2B environment (SaaS highly beneficial).
- Strong analytical skills with experience in campaign measurement, data analysis, and reporting.
- Proficiency with Digital Marketing tools (Google Analytics, Google Ads, LinkedIn Campaign Manager, WordPress, Meta Ads).
- Strong Project Management skills and ability to manage multiple initiatives simultaneously.
- Excellent communication and interpersonal skills, with a collaborative mindset.
COMMENTS:
When applying for jobs, ensure that you have the minimum job requirements. Only SA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Apply here Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Marketing and Sales
- Industries Advertising Services
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#J-18808-LjbffrOperations Manager (SaaS/Tech) (CPT Onsite)
Posted 13 days ago
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Job Description
ENVIRONMENT:
A fast-growing German-based Tech company in the SaaS & digital services space is looking for an Operations Manager to oversee day-to-day operations, optimize support flows, or lead teams across regions. This role offers a high-impact opportunity in a dynamic, international environment. You will drive process improvements, implement scalable workflows; define, track, and report on KPIs tied to customer satisfaction while monitoring budgets and controlling operational costs and contributing to customer retention and upsell opportunities through operational insights. Applicants will need 5+ years work experience in Operational or customer-focused roles, ideally within SaaS or Technology companies, the demonstrated ability to scale processes in a high-growth environment, financial literacy and experience working with KPIs, budgets, and performance metrics and proficiency with platforms such as Jira, Process Street, Zendesk, or similar.
DUTIES:
Operational Leadership & Process Excellence -
- Take ownership of operational activities and team performance in your assigned company or region.
- Drive process improvements, implement scalable workflows, and ensure efficiency across operations.
- Define, track, and report on KPIs tied to customer satisfaction, performance, and profitability.
- Support implementation projects and ensure seamless delivery of SaaS solutions.
Team Management & Development -
- Lead and coach cross-functional teams including onboarding, support, and success functions.
- Ensure effective workforce planning, training, and knowledge sharing.
- Foster a culture of accountability, agility, and continuous improvement.
Customer Operations & Retention -
- Collaborate with Customer Success and Technical Support teams to ensure excellent service delivery.
- Monitor SLA compliance, resolve escalations, and continuously improve customer satisfaction.
- Support Commercial teams by aligning operational capacity with sales growth and customer needs.
- Contribute to customer retention and upsell opportunities through operational insights.
Reporting & Performance Management -
- Work closely with finance and senior management to monitor budgets and control operational costs.
- Deliver structured weekly reports on key metrics, trends, and improvement plans.
- Use data to support business cases and drive strategic decisions.
REQUIREMENTS:
- 5+ Years’ experience in Operational or customer-focused roles, ideally within SaaS or Technology companies.
- Strong leadership skills and a proven track record in managing cross-functional teams.
- Demonstrated ability to scale processes in a high-growth environment.
- Financial literacy and experience working with KPIs, budgets, and performance metrics.
- Experience with platforms such as Jira, Process Street, Zendesk, or similar.
- Fluent in English; other European languages are a plus.
- Located in or willing to work from one of the key operational hubs (remote/hybrid possible).
While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.
COMMENTS:
When applying for jobs, ensure that you have the minimum job requirements. Only SA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Apply here (URL Removed) OR e-mail a Word copy of your CV to (Email Address Removed) and mention the reference number of the job.
Desired Skills:
- Operations
- Manager
- SaaS
Operations Manager (SaaS/Tech) (CPT Onsite)
Posted 18 days ago
Job Viewed
Job Description
ENVIRONMENT:
A fast-growing German-based Tech company in the SaaS & digital services space is looking for an Operations Manager to oversee day-to-day operations, optimize support flows, or lead teams across regions. This role offers a high-impact opportunity in a dynamic, international environment. You will drive process improvements, implement scalable workflows; define, track, and report on KPIs tied to customer satisfaction while monitoring budgets and controlling operational costs and contributing to customer retention and upsell opportunities through operational insights. Applicants will need 5+ years work experience in Operational or customer-focused roles, ideally within SaaS or Technology companies, the demonstrated ability to scale processes in a high-growth environment, financial literacy and experience working with KPIs, budgets, and performance metrics and proficiency with platforms such as Jira, Process Street, Zendesk, or similar.
DUTIES:
Operational Leadership & Process Excellence -
- Take ownership of operational activities and team performance in your assigned company or region.
- Drive process improvements, implement scalable workflows, and ensure efficiency across operations.
- Define, track, and report on KPIs tied to customer satisfaction, performance, and profitability.
- Support implementation projects and ensure seamless delivery of SaaS solutions.
Team Management & Development -
- Lead and coach cross-functional teams including onboarding, support, and success functions.
- Ensure effective workforce planning, training, and knowledge sharing.
- Foster a culture of accountability, agility, and continuous improvement.
Customer Operations & Retention -
- Collaborate with Customer Success and Technical Support teams to ensure excellent service delivery.
- Monitor SLA compliance, resolve escalations, and continuously improve customer satisfaction.
- Support Commercial teams by aligning operational capacity with sales growth and customer needs.
- Contribute to customer retention and upsell opportunities through operational insights.
Reporting & Performance Management -
- Work closely with finance and senior management to monitor budgets and control operational costs.
- Deliver structured weekly reports on key metrics, trends, and improvement plans.
- Use data to support business cases and drive strategic decisions.
REQUIREMENTS:
- 5+ Years experience in Operational or customer-focused roles, ideally within SaaS or Technology companies.
- Strong leadership skills and a proven track record in managing cross-functional teams.
- Demonstrated ability to scale processes in a high-growth environment.
- Financial literacy and experience working with KPIs, budgets, and performance metrics.
- Experience with platforms such as Jira, Process Street, Zendesk, or similar.
- Fluent in English; other European languages are a plus.
- Located in or willing to work from one of the key operational hubs (remote/hybrid possible).
While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.
COMMENTS:
When applying for jobs, ensure that you have the minimum job requirements. Only
Operations manager (saas/tech) (cpt onsite)
Posted today
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Operations manager (saas/tech) (cpt onsite)
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Vice President- Healthcare Operations Management- BPO
Posted today
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Responsibilities
Role Responsibilities
Accountabilities Major Activities Key Performance Indicators
Ensure seamless transition and flawless service delivery
? Focus on transition with ‘Zero’ impact on service delivery
? Focus on efficiencies - leaner, greener and faster
? Focus on Process stabilization & sustained delivery
? Reducing operation costs
? Make TBP more effective
? Build effective process management system
? FTE headcount
? Revenue from the BU Vs. Target
? Gross Margin for the BU
? MEI (Manpower Efficiency Index)
Ensure client satisfaction on all SLA’s and given parameters
? Deliver on client benefits through innovation and improvements
? Create plan to deliver efficiency
? Strengthen operational team as well as support functions to minimize leakages
? Partner with transformation team for value delivery
? Identify transformation opportunities where available
? Customer Satisfaction Survey results Vs. Desired
? Performance Index
? Improvement through Innovation
People management
? Engagement plan for each stage of employees
? Focus on employee training and development with regard to building domain expertise
? HIPO engagement initiatives to be reviewed regularly
? Cross training and skill enhancement for managing high influx of volume
? Support to Line HR and utilize their expertise more from a people engagement and retention perspective
? Ensure minimal staff attrition and high levels of engagement
? Employee Attrition Rate
? Employee Engagement Surveys
Provide assistance to industry and BU leadership for development of strategies for business development and process improvements Working on Strategic Priorities such as (but not limited to):
? Look for opportunities to deliver additional savings for the clients
? Deliver operational efficiency improvements for both the call centre and Client
? Assistance in business development as and when required
? Reduction in Overheads as % of Revenues
? Participation in people development initiatives
? Process improvement
? USD value delivered to Client.
Focus on customer experience as the business is transitioned with zero impact on service delivery
Partner with HR to build strong people practices, and focus on capacity augmentation to manage volume effectively
DIMENSIONS
Financial Dimensions Managing the revenue and profitability and Value Delivery
KEY DECISIONS
Decisions you make by yourself
? Strategic improvement for process delivery
? People/management rationalization
INTERACTIONS
Internal Job Role you need to interact with Internally in the organization to enable success in your day to day work
? Business HR Team
? Corporate HR for staffing, internal movement, training, learning and development
? Finance Team
? Facilities Team
External Interactions Job Role you need to interact with outside the organization to enable success in your day to day work
? Clients
Qualifications
Minimum 10 years of experience within the BPO industry in senior VP Position
SKILLS AND KNOWLEDGE
Skill Requirement
Educational Qualifications
Graduate in any field
Post graduate is preferable
Functional Skills
Experience of managing Healthcare Operation
Client relationship management
Managing large contact center
Behavioral Skills
Decisions making
Prioritization
Analytical skills
People management
Excellent communication skills
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Assistant Professor, Teaching Stream - Operations Management & Statistics
Posted 9 days ago
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Assistant Professor, Teaching Stream - Operations Management & StatisticsDate Posted: 08/08/2025
Closing Date: 01/12/2026, 11:59PM ET
Req ID: 44237
Job Category: Faculty - Teaching Stream (continuing)
Faculty/Division: Joseph L. Rotman School of Management
Department: Joseph L. Rotman School of Management
Campus: St. George (Downtown Toronto)
Description:
The Rotman School of Management at the University of Toronto invites applications for a full-time teaching-stream appointment in the Operations Management & Statistics Area. The appointment will be at the rank of Assistant Professor, Teaching Stream, with an anticipated start date of July 1, 2026.
Applicants must have earned a PhD in Operations Management or a PhD in a field related to Operations Management, such as Information Systems. We seek candidates whose teaching interests complement and enhance our existing strengths . Applicants must have a demonstrated record of excellence in teaching, including a strong demonstrated ability to integrate both theory and practice, evidence of effective communication and presentation skills; a demonstrated mastery of their subject area; a demonstrated commitment to excellence in pedagogical inquiry and teaching innovation; and an interest in teaching-related scholarly activities in operations management. Candidates must have teaching experience in a degree-granting management program, including lecture preparation and delivery, and curriculum development. Applicants must have the ability to teach undergraduate and graduate management courses in operations management, statistics, spreadsheet modelling, and business analytics.
Evidence of excellence in teaching and a commitment to excellent pedagogical inquiry can be demonstrated through teaching accomplishments, awards and accolades, presentations at significant conferences, the teaching dossier submitted as part of the application, as well as strong letters of reference, and for short-listed candidates, a strong performance during the on-campus presentation. The teaching dossier includes a teaching statement, sample course materials, and teaching evaluations.
This search aligns with the University’s commitment to strategically and proactively promote diversity among our community members ( Statement on Equity, Diversity & Excellence) .Recognizing that Black, Indigenous, and other Racialized communities have experienced inequities that have developed historically and are ongoing, we strongly welcome and encourage candidates from those communities to apply. Applicants are invited to include in their cover letter any experiences or planned future contributions to equity, diversity, and inclusion in the areas of teaching and/or service.
Salary will be commensurate with qualifications and experience.
About the Organization
U of T is Canada's largest university and has an international research reputation. The Rotman School of Management has a strong faculty that is supportive of serious scholarship and is committed to the professional development of its faculty. The Rotman School operates a wide range of degree programs, including an undergraduate Commerce program, a full-time, part-time, Executive, and Global Executive MBA program, a Global Executive MBA for Healthcare and the Life Sciences, a Master of Finance, a Master of Financial Risk Management, a Master of Management Analytics, a Graduate Diploma in Professional Accounting, and a Ph.D. program.
Rotman is situated in the heart of Canada’s corporate and financial center, and the world’s most diverse city. Rotman’s core values reflect this diversity. For more information about the Rotman School and its core values, please visit:
All qualified candidates are invited to apply online by clicking the link below. Applicants must submit a cover letter, a current curriculum vitae, and a complete teaching dossier which includes a teaching statement, sample syllabi and course materials, and teaching evaluations or evidence of superior performance in other teaching-related activities. The cover letter can include a description of any experiences or planned future contributions to equity, diversity, and inclusion in the areas of teaching and/or service.
Applicants must provide the name and contact information of three references. The University of Toronto’s recruiting tool will automatically solicit and collect letters of reference from each referee within 48 hours after an application is submitted. Applicants remain responsible for ensuring that referees submit recent letters (on letterhead, dated and signed) by the closing date. At least one reference letter must primarily address the candidate’s teaching. More details on the automatic reference letter collection, including timelines, are available in the candidate FAQ .
Submission guidelines can be found at . Your CV and cover letter should be uploaded into the dedicated fields. Please combine additional application materials into one or two files in PDF/MS Word format. If you have any questions about this position, please contact Ming Hu at .
All application materials, including recent reference letters, must be received by January 12, 2026.
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.
Diversity Statement
The University of Toronto embraces Diversity and is building aculture of belonging that increases our capacity to effectivelyaddress and serve the interests of our global community. Westrongly encourage applications from Indigenous Peoples,Black and racialized persons, women, persons withdisabilities, and people of diverse sexual and gender identities.We value applicants who have demonstrated a commitment toequity, diversity and inclusion and recognize that diverseperspectives, experiences, and expertise are essential tostrengthening our academic mission.
As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see .
Accessibility Statement
The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.
The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.
If you require any accommodations at any point during the application and hiring process, please contact .
Assistant professor, teaching stream - operations management & statistics
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Head of operations (asset management)
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