372 Onsite Engineer jobs in South Africa

• Microsoft Windows for Endpoints
• Microsoft Office
• Microsoft Office 365 Suite
• Desktop and Laptop hardware fundamentals

Have a mid-level of experience and understanding in the following services:

• Mimecast
• Anti-Virus
• Microsoft Active Directory On-Premise

Have an entry-level experience and understanding in the following services:

• Microsoft Group Policy
• Microsoft Azure Active Directory
• Network – Firewall, Switches, Access Points, Routers and Controllers
• Network – WAN and LAN fundamentals
• Third-Party Applications (Not Limited To) – Exclaimer, Code 2, Sage, M-Files

Have the ability to perform the following functions:

• Be a technical escalation point to resolve incidents which lower tiered Engineers are unable to
• Be a mentor to lower tiered Engineers
• Ability to write Work Instructions and Standard Operating Procedures for common tasks
• Work within a Service Desk ticketing application and ensure that tickets assigned to you are communicated on and resolved with SLA
• Assist Operations Managers with technical queries when needed
• Be willing to work unscheduled overtime if required

• Grade 12 – Required
• A+ and N+ - Required
• Microsoft 365 Certified: Endpoint Administrator Associate – Beneficial
• Bachelor’s Degree in Computer Science or Information Technology Diploma - Beneficial

• Excellent verbal communication
• Excellent written communication by following email etiquette best practice
• Ability to work independently and unsupervised
• Ability to work in a multi-tenanted environment
• Ability to work with other Business Units and Vendors with the primary goal being providing exceptional service to the customer
• Interest in wanting to keep abreast of technology in the IT industry
• Interest in wanting to keep obtained certifications updated and willing to certify in new technologies in accordance with the business strategy and personal roadmap
• 2-3+ years of experience in a similar technical role

• Able to demonstrate the following:
  • Be able to work towards a given SLA’s
  • Assist colleagues whenever necessary with required information.
  • Excellent time management and organizational skills
  • Good understanding of Microsoft Exchange or O365 and general mail requirements
  • Email Security and Email related problems
  • Strong Desktop operating system knowledge and troubleshooting
• Strong understanding of user hardware and software
• Strong troubleshooting and fault-finding skills with proven methodology - must be able to troubleshoot problems telephonically with minimal assistance
  • Excellent knowledge of Microsoft Office and other office management tools and applications
  • Adhoc afterhours as per business requirement.
  • Monitor and Manage unassigned support request.

• Strong troubleshooting and skills with a proven methodology - must be able to troubleshoot problems with minimal assistance:
• Working knowledge on Active Directory– required for the administration of user accounts and passwords, GPO’s
• Installing and troubleshooting Microsoft Outlook /O365 usability issues along with general connectivity to the internet
• Strong understanding of End User hardware and software
• Strong Desktop operating system knowledge and troubleshooting
• Facilitating feedback on current tasks

• Creating or Escalating tickets
  • Troubleshoot, and show descriptive steps taken to resolve along with relevant time entries
  • Collect a predefined set of information for each incident logged
  • Identifying urgency, impact, and general timelines of the issue
  • Provide the necessary resolution or escalate for assistance
  • Vendor Management - act as a point of contact for both vendor/Staff member and carry out the necessary coordination of tasks/claims and warranties
• Task Management
  • Ability to work independently
  • Following up on issues and outstanding information
  • Create and update records
  • Attention to detail with scheduled tasks is vital.
    

• Coordination and Communication: it's critical that the EUC Engineer is able to demonstrate strong skills when multiple incidents occur:
  • Communication skills (telephonic and written)
  • Ability to work unsupervised
  • Facilitating feedback on current tasks
  • Ability to escalate and provide incident and request management
  • Be able to effectively communicate to all areas of business regardless of job description.
  • Secure efficiency and compliance to company policies
  • Ability to manage frustrated callers by applying good reasoning and logic

• Matric is essential
• A+, N+, O365 /Azure Fundamentals
• Diploma/Degree Information Systems

Project Location(s): Kempton Park, Johannesburg

Compensation: TBA

• Conduct maintenance (Checklist Services) on CNC machine tools at customer sites throughout JHB, DBN, CPT and PE.
• Provide high-quality technical assistance to customers to ensure optimal equipment performance
• Work within a cross-functional team for excellent customer service
• Train customers to operate and machines to ensure maximum productivity
• Act as a Retecon and Puma Machine Tools ambassador promoting our products and work directly with customers during installations and repairs to enable their business success
• Document customer machine information and technical conditions and make improvement suggestions

• Machine Tool Millwright Technician preferred for this position
• Focused on customer service and quality
• Technologically savvy and have some electrical, mechanical, hydraulic, and pneumatic experience
• Flexible to enjoy frequent travel assignments
• Experienced in software and file management

• A generous benefits package that includes medical, pension, company laptop, cell phone and tools
• Opportunities to advance and further your career

Does it sound like this could be the job for you?

Then, please send your CV through to and request for more information on the above-mentioned vacancy.

Project Location(s): Kempton Park, Johannesburg

Compensation: TBA

• Conduct maintenance (Checklist Services) on CNC machine tools at customer sites throughout JHB, DBN, CPT and PE.
• Provide high-quality technical assistance to customers to ensure optimal equipment performance
• Work within a cross-functional team for excellent customer service
• Train customers to operate and machines to ensure maximum productivity
• Act as a Retecon and Puma Machine Tools ambassador promoting our products and work directly with customers during installations and repairs to enable their business success
• Document customer machine information and technical conditions and make improvement suggestions

• Machine Tool Millwright Technician preferred for this position
• Focused on customer service and quality
• Technologically savvy and have some electrical, mechanical, hydraulic, and pneumatic experience
• Flexible to enjoy frequent travel assignments
• Experienced in software and file management

• A generous benefits package that includes medical, pension, company laptop, cell phone and tools
• Opportunities to advance and further your career

Does it sound like this could be the job for you?

Then, please send your CV through to and request for more information on the above-mentioned vacancy.

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.

Tetra Pak South Africa has opening in Johannesburg for experienced Service Delivery Engineer to fill rewarding and challenging role, that allow freedom with accountability while working directly with our Customer Service Operations (CSO) team and customers.

The role will include preventive and corrective maintenance, installation & commissioning of new equipment, upgrades to existing equipment, providing production support and on-site customer training in Southern Africa.

The CSO team delivers support to our internal team and customers by providing on-site support for Tetra Pak Equipment in our customers' production facilities. We are looking for customer-focused Service Delivery Engineer who can travel up to 75% of the time. You will also have a dedication to quality and health & safety.

The successful candidates will report to a Service Delivery Manager based in Johannesburg.

• Act as an ambassador for Tetra Pak at all times, ensuring and promoting good working relationships with customers and ensuring that Tetra Pak’s reputation is sustained.
• Execute all work in accordance with Tetra Pak and Customer food safety regulations and requirements, and escalate any discovered food safety, quality assurance or regulatory issues.
• Provide installation, commissioning, preventive maintenance and troubleshooting services on Tetra Pak Equipment in line with global Tetra Pak standards and OHS procedures and ensure that equipment performs according to defined expectations
• Execute installation and commissioning of relevant rebuilding kits/upgrades according to procedures and reinstate lines into production.
• Perform the analysis and troubleshooting of mechanical, electrical and automation issues, and execute the necessary repairs.
• Promptly report and manage all discovered Technical Issues according to the QTIM process and when needed, escalate to next appropriate level in a timely manner providing a proper problem description to ensure rapid resolution.
• Conduct systematic root cause analysis of problems to enable permanent resolution.
• Actively seek opportunities to drive continuous improvement at our customer's production facilities, and provide timely follow up on customer requests, concerns and problems
• Conduct production supervision and operator training at customer sites
• Obtain and maintain key certifications on key components and modules
• Timely submittal of all travel expenses, time reporting, service reporting and e-mail correspondence
• Share knowledge and support the development of skills of Tetra Pak colleagues

• N6/Diploma or with a Trade Test in Electrical, Instrumentation, Mechanical, Millwright or Equivalent technical qualification and 5 years relevant experience
• Experience installing, maintaining and troubleshooting of processing and packaging machines within the Food & Beverage industry is preferred
• Experience in manufacturing equipment installation, controls/automation including servo systems, maintenance and/or service work an advantage
• Strong mechanical aptitude
• Commitment to a health and safety culture
• The ability to utilize WCM/TPM principles, such as Continuous Improvement and PSM methodologies
• Troubleshooting experience on Allen Bradley & Danfoss frequency drives, PLC equipment including Siemens TIA Portal, Siemens S7-300 ~ S7-1500, Rockwell RS Logix 5, 500, 5000 PLC programming software, Intouch (Wonderware)
• A fluent level of writing and speaking English
• A valid driver’s license
• Ability to handle multiple stakeholders with a customer focused mindset
• Ability to travel up to and about 75% of the time
• Administration – reports, expenses, daily feedback

We Offer You

• A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
• A culture that pioneers a spirit of innovation where our industry experts drive visible results
• An equal opportunity employment experience that values diversity and inclusion
• Market competitive compensation and benefits with flexible working arrangements

Apply Now

If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at .

This job posting expires on 6th August 2025 .

If you have any questions about your application, please contact Sandile Livi .

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.

Esco City of Johannesburg, Gauteng, South Africa

Esco City of Johannesburg, Gauteng, South Africa

Esco Lifesciences Group provides enabling technologies, products and services to the life sciences and healthcare industries, supporting academic research and scientific discoveries, clinical practice, as well as biopharmaceutical R&D and manufacturing. Headquartered in Singapore, Esco has an extensive sales network in over 100 countries, direct sales and service offices in over 20 countries, 8 manufacturing and R&D hubs in the US, Europe, the UK, China, Singapore, Indonesia, and over 1300 employees worldwide.

Esco is poised to benefit from the sustained growth of the healthcare and biopharma industries in Asia and globally. Esco has achieved market leadership in China, and globally, in multiple categories within some of the fastest-growing segments — with China being its largest and fastest growing market. As a Singapore-headquartered company, Esco is a nexus of East and West, bridging technologies, products and talent across the world, with global operations spanning the US, Europe and Asia.

SERVICE ENGINEER

Responsibilities:

• Field service support for Esco products
• Handle all breakdown calls in the earliest response time
• Ensure high level of customer satisfaction and effectively manage customer expectations
• Prepares monthly reports to present the overall performance of the service and technical application management
• Monitors repairs and maintenance activities to ensure operational efficiency and to target required hours for machine repair
• Responsible for decisions when to instigate the escalation process in order to resolve a customer concern/issue
• Publish and maintain all service documentation in a Service Binder for distribution to field service organizations
• Maintain online service documentation on the Esco distributor intranet
• Perform troubleshooting, commissioning, certification of units promoted
• Provides effective teamwork, building a strong relationship with customer contacts
• Carry out hands-on training for field service organizations internationally > 20% travel

The Ideal Candidate Would Possess:

• Degree in Engineering
• With at least one (1) year of working experience in laboratory equipment repair and troubleshooting
• Fresh Graduates are welcome to apply!
• Good command of spoken and written English
• Good analytical and problem-solving skills
• Willing to travel locally and abroad
• With a driver’s license and experience in driving both automatic and manual vehicles

• Seniority level Associate

• Employment type Full-time

• Job function Engineering and Manufacturing

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