322 On The Job Training jobs in South Africa

CAREER OPPORTUNITY

Santam Motor Claims support is looking for an energetic, passionate individual to fill the position of Training Consultant based in Hill On Empire

The purpose of this role is to coordinate and conduct product, system, process, soft Skill and related training sessions that will lead to the improvement of knowledge and skills of staff and their ability to improve their current job activities.
To coordinate and conduct assessment and measurement practices aimed at improving worker and workplace performance.

• Develop and Implement Training Programs: Create comprehensive training programs for new hires and existing employees in the claims department.
• Conduct Training Sessions: Lead engaging and effective training sessions, both in group settings and one-on-one.
• Evaluate Training Effectiveness: Assess the impact of training programs and make necessary adjustments to improve outcomes.
• Stay Updated: Keep up with the latest industry trends, tools, and techniques, and incorporate them into training programs.
• Provide Feedback: Offer guidance and feedback to staff to enhance their performance and professional development.
• Compliance: Ensure all training activities comply with legal requirements and company policies.
• Record Keeping: Maintain records of training sessions and track employees’ progress.
• Collaborate with Management: Work closely with management to identify training needs based on projected production processes and changes.

• Matric
• Appropriate Industry specific Qualification or Accreditation (e.g. IISA qualification).
• Education Training and Development Practitioner (ETDP)
• Qualification and or Accreditation (Train the Trainer, Assessor,
• Moderator, and Evaluator).
• Minimum of 2-4 years’ motor claims experience
• Minimum of 1-2 years’ experience in Learning and
• Development’s (development, planning, facilitation and evaluation).
• Understanding of Santam`s systems that includes the Mainframe systems.

• An understanding of the Training Value Chain Cycle ( Analysis, Design, Development , Implementation and Evaluation)
• Organisational Skills
• Client and engagement and Facilitation skills
• Analytical Skills
• Problem Solving Skills
• Advanced Computer Literacy Advanced Word. Excel, PowerPoint
• Excellent Communication Skills
• Fluent in English and Afrikaans

• Sound knowledge of Financial Services Industry practices and regulatory requirements
• Knowledge of the Short Term Insurance products and services and policies
• A thorough understanding of the Learning and Development Legislative environment (SAQA/NQF, FSC, COGP)

• Communication Skills: Presenting and communicating information: Ability to convey complex information clearly and concisely.
• Working with people
• Achieving personal work goals and objectives
• Relating and networking
• Applying expertise and technology
• Planning and organising
• Delivering results and meeting client expectation
• Verbal Communication
• Decision making
• Interpersonal Skills: Strong ability to engage and motivate trainees.
• Analytical Skills: Evaluate training needs and effectiveness.
• Adaptability: Adjust training methods to suit different learning styles.
• Technical Proficiency: Familiarity with claims processing systems and software.
• Problem-Solving Skills: Address and resolve training-related issues effectively

Santam is the market leader in the general insurance industry in Southern Africa. As a large, diversified, and expanding company, we are committed to transformation and growth. While our headquarters are in South Africa, we are rapidly extending our presence into emerging markets across Africa and Asia.

With a client base of over 1 million policyholders, Santam serves individuals, commercial enterprises, specialist business owners, and institutions—including 80 of the Top 100 companies listed on the JSE. Our commitment to Insurance, Good and Proper goes beyond just providing cover—we offer peace of mind, ensuring our clients can focus on living in the moment, not worrying about the unexpected. Because at Santam, we believe the freedom to seize every day is worth protecting.

People drive our business, and we are committed to attracting the best talent, whether for permanent roles or short-term opportunities.

Santam is committed to diversity, inclusion, and belonging. As an equal opportunity employer, we encourage applications from candidates of all backgrounds, including persons with disabilities. We are dedicated to neuro-inclusivity and fostering a workplace where everyone can thrive.

Take the next step in your career—apply now and be part of a company that’s shaping the future of insurance. This is Freedom!

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert: Create Alert

Select how often (in days) to receive an alert:

Santam Motor Claims support is looking for an energetic, passionate individual to fill the position of Training Consultant based in Hill On Empire

The purpose of this role is to coordinate and conduct product, system, process, soft Skill and related training sessions that will lead to the improvement of knowledge and skills of staff and their ability to improve their current job activities.
To coordinate and conduct assessment and measurement practices aimed at improving worker and workplace performance.

• Develop and Implement Training Programs: Create comprehensive training programs for new hires and existing employees in the claims department.
• Conduct Training Sessions: Lead engaging and effective training sessions, both in group settings and one-on-one.
• Evaluate Training Effectiveness: Assess the impact of training programs and make necessary adjustments to improve outcomes.
• Stay Updated: Keep up with the latest industry trends, tools, and techniques, and incorporate them into training programs.
• Provide Feedback: Offer guidance and feedback to staff to enhance their performance and professional development.
• Compliance: Ensure all training activities comply with legal requirements and company policies.
• Record Keeping: Maintain records of training sessions and track employees’ progress.
• Collaborate with Management: Work closely with management to identify training needs based on projected production processes and changes.

• Matric
• Appropriate Industry specific Qualification or Accreditation (e.g. IISA qualification).
• Education Training and Development Practitioner (ETDP)
• Qualification and or Accreditation (Train the Trainer, Assessor,
• Moderator, and Evaluator).
• Minimum of 2-4 years’ motor claims experience
• Minimum of 1-2 years’ experience in Learning and
• Development’s (development, planning, facilitation and evaluation).
• Understanding of Santam`s systems that includes the Mainframe systems.

• An understanding of the Training Value Chain Cycle ( Analysis, Design, Development , Implementation and Evaluation)
• Organisational Skills
• Client and engagement and Facilitation skills
• Analytical Skills
• Problem Solving Skills
• Advanced Computer Literacy Advanced Word. Excel, PowerPoint
• Fluent in English and Afrikaans

• Sound knowledge of Financial Services Industry practices and regulatory requirements
• Knowledge of the Short Term Insurance products and services and policies
• A thorough understanding of the Learning and Development Legislative environment (SAQA/NQF, FSC, COGP)

• Communication Skills: Presenting and communicating information: Ability to convey complex information clearly and concisely.
• Working with people
• Achieving personal work goals and objectives
• Relating and networking
• Applying expertise and technology
• Planning and organising
• Delivering results and meeting client expectation
• Verbal Communication
• Decision making
• Interpersonal Skills: Strong ability to engage and motivate trainees.
• Analytical Skills: Evaluate training needs and effectiveness.
• Adaptability: Adjust training methods to suit different learning styles.
• Technical Proficiency: Familiarity with claims processing systems and software.
• Problem-Solving Skills: Address and resolve training-related issues effectively

Santam is the market leader in the general insurance industry in Southern Africa. As a large, diversified, and expanding company, we are committed to transformation and growth. While our headquarters are in South Africa, we are rapidly extending our presence into emerging markets across Africa and Asia.

With a client base of over 1 million policyholders, Santam serves individuals, commercial enterprises, specialist business owners, and institutions—including 80 of the Top 100 companies listed on the JSE. Our commitment to Insurance, Good and Proper goes beyond just providing cover—we offer peace of mind, ensuring our clients can focus on living in the moment, not worrying about the unexpected. Because at Santam, we believe the freedom to seize every day is worth protecting.

People drive our business, and we are committed to attracting the best talent, whether for permanent roles or short-term opportunities.

Santam is committed to diversity, inclusion, and belonging. As an equal opportunity employer, we encourage applications from candidates of all backgrounds, including persons with disabilities. We are dedicated to neuro-inclusivity and fostering a workplace where everyone can thrive.

Take the next step in your career—apply now and be part of a company that’s shaping the future of insurance. This is Freedom!

CAREER OPPORTUNITY

Santam Motor Claims Support is seeking an energetic and passionate individual for the position of Training Consultant based in Hill On Empire.

WHAT WILL YOU DO?

This role involves coordinating and conducting product, system, process, soft skills, and related training sessions aimed at enhancing staff knowledge and skills to improve their current job activities.

You will also coordinate and implement assessment and measurement practices to improve worker and workplace performance.

WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE?

• Develop and implement comprehensive training programs for new and existing claims department staff.
• Lead engaging training sessions in group and individual settings.
• Evaluate the effectiveness of training programs and adjust as necessary.
• Stay updated with industry trends, tools, and techniques, and incorporate them into training.
• Provide feedback to staff to support their professional development.
• Ensure all training activities comply with legal and company policies.
• Maintain records of training sessions and employee progress.
• Collaborate with management to identify training needs based on operational changes.

QUALIFICATIONS AND EXPERIENCE

• Matric certificate.
• Industry-specific qualification or accreditation (e.g., IISA qualification).
• Education, Training, and Development Practitioner (ETDP) certification.
• Qualifications or certifications such as Train the Trainer, Assessor, Moderator, and Evaluator.
• 2-4 years’ motor claims experience.
• 1-2 years’ experience in Learning and Development, including planning, facilitation, and evaluation.
• Understanding of Santam’s systems, including Mainframe systems.

SKILLS

• Understanding of the Training Value Chain Cycle (Analysis, Design, Development, Implementation, and Evaluation).
• Organizational skills.
• Client engagement and facilitation skills.
• Analytical and problem-solving skills.
• Advanced computer literacy (Word, Excel, PowerPoint).
• Excellent communication skills in English and Afrikaans.

KNOWLEDGE

• Sound knowledge of the Financial Services Industry practices and regulatory requirements.
• Knowledge of Short Term Insurance products, services, and policies.
• Understanding of Learning and Development legislative environment (SAQA/NQF, FSC, COGP).

COMPETENCIES

• Effective communication and presentation skills.
• Ability to work with people and achieve personal goals.
• Networking and relationship-building skills.
• Technical proficiency and planning capabilities.
• Results-oriented with strong motivation skills.
• Decision-making and interpersonal skills.
• Adaptability and flexibility in training methods.
• Technical familiarity with claims processing systems and software.
• Effective problem-solving abilities.

WHO WE ARE

Santam is a leading player in the Southern African general insurance industry, committed to transformation and growth. Headquartered in South Africa, we are expanding into emerging markets across Africa and Asia.

With over 1 million policyholders, we serve a diverse client base, including top-listed companies on the JSE. Our mission extends beyond insurance to providing peace of mind, enabling clients to focus on living in the moment.

We value people and are dedicated to attracting top talent, promoting diversity, inclusion, and belonging. As an equal opportunity employer, we encourage applications from all backgrounds, including persons with disabilities, and are committed to neuro-inclusivity.

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating to achieve financial success and to ignite positive and meaningful change within our society.

Job Purpose

Responsible for transferring the correct product, processing, legislative, behavioural, and systems knowledge to staff, ensuring they are adequately prepared to function in various Discovery Commission positions. Accountable for creating, designing, and developing training content and e-learning courses using various software programs.

Key Responsibilities:

1. Facilitate training interventions and related projects within the Commission team.
2. Manage the yearly training plan to meet all deliverables within deadlines, updating regularly as needed.
3. Identify leadership and staff development needs and facilitate sessions aligned with business strategy.
4. Design, develop, and report on online courses using relevant software and systems.
5. Develop assessments, including written and online, such as monthly incentive and induction assessments, ensuring quality assurance prior to deployment.
6. Capture training statistics monthly to ensure compliance with skills development requirements and compile learning reports.
7. Maintain and update learning materials and content platforms like Pinpoint.
8. Manage the full induction training process for the Business Unit, from design to ensuring staff competence and meeting iQS objectives.
9. Deliver ad hoc training requests and assist with administrative functions related to training.
10. Compile and report on training administration before and after sessions, maintaining records.

Job / Role Requirements

Work Experience

Required: 12-24 months experience within Discovery.

Preferred: 3-4 years in a senior training consultant role.

Education / Qualifications / Accreditations:

• Matric
• Advanced MS Office Skills
• E-learning software development knowledge/certification

Preferred: Relevant tertiary qualification.

Personal Attributes:

• Values-driven
• Optimistic
• Learns quickly
• Resilient
• Trustworthy
• People savvy
• Results-oriented
• Problem solver

Leadership Attributes:

• Inspire and live the company values
• Humble and respectful
• Care for others
• Focus on business case
• Action-oriented
• Value people as assets
• Create high-performance environments
• Set ambitious goals and uphold high standards
• Excellent communicators
• Continuous learners
• Open-minded yet confident in beliefs

EMPLOYMENT EQUITY

The Company’s Employment Equity Plan and Targets will be considered during recruitment. We encourage applications from people with disabilities as part of our commitment to equal opportunities.

Training Manager

Location: Cape Town

Contract: Permanent, Full-Time

Salary: Competitive

Includes: Global Travel
where needed, occasional but with potential to be up to 50% of time

Company Overview

Protect Group specialises in enhancing customer experience and generating additional revenue for businesses through innovative technology solutions. Founded in 2016, we’ve rapidly grown to serve over 400 business partners across 75+ countries, with a presence in 12 global offices.

Our dynamic, AI-driven widget integrates seamlessly into online booking and sales platforms, providing customer-centric solutions that boost satisfaction and ancillary revenue without significant upfront costs. At Protect Group,innovation is at our core — we continuously seek new ideas and technologies to stay ahead in today’s fast-changing market.

As a part of the Protect Group team, you will join a community that values collaboration and a shared purpose, fostering a strong sense ofcommunity . We believe inaccountability and owning our responsibilities, ensuring that we deliver on promises and find solutions when challenges arise.'Protect People' are talented, ambitious, and passionate individuals who bringenergy and enthusiasm to their work every day. We are looking for someone who shares ourpassion for disrupting global industries across transportation, travel, hospitality, events, and financial services, driving continuous growth and success.

Job Summary:

We are seeking an experienced and strategicTraining Manager to lead the development, implementation, and evaluation of training programs across the organization. The ideal candidate will have a strong background in instructional design, adult learning principles, and performance improvement. This role is crucial to fostering a culture of continuous learning and ensuring that employees have the knowledge and skills to succeed.

Key Responsibilities:

· Develop and implement comprehensive training strategies aligned with organizational goals and individual development needs.

· Design, deliver, and oversee onboarding, relationship building, process, compliance, technical, soft skills, and leadership training programs.

· Conduct training needs assessments to identify skills or knowledge gaps and recommend targeted interventions.

· Evaluate training effectiveness through assessments, feedback, performance metrics, and ROI analysis.

· Process documentation and training course design.

· Collaborate with department heads to tailor training programs to functional requirements and performance goals.

· Select and manage relationships with external training vendors and consultants as needed.

· Maintain records of training activities, attendance, and results in compliance with regulatory and organizational standards.

· Stay informed on industry trends, learning technologies, and best practices in adult education.

Qualifications:

· 5+ years of experience in training and development, ideally across multiple industries.

· Strong knowledge of instructional design methodologies and adult learning principles.

· Excellent communication, presentation, and leadership skills.

· Strong analytical skills to assess training impact and adjust programs accordingly.

· Certification in training is a plus.

Beneficial Skills and Experience:

Previous experience in any of the following sectors:

Insurance, Ticketing, Events and Venues, Travel, Transport or Accommodation.

How to Apply

If you live and breathe what you do and recognise yourself as aProtect Person, then submit your latest CV and let us know what you can bring to Protect.

Select how often (in days) to receive an alert:

Business Unit: Discovery Central Services

Date: 10 Jul 2025

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

Job Purpose

Responsible to transfer the correct product, processing, legislative, behavioral and systems knowledge to staff, ensuring they are adequately prepared to function in the various Discovery Commissions positions. Accountable for the creation, design, and development of training content and e-learning course’s using the various Software programs available.

Key Outputs may include but are not limited to:

• Facilitation of training interventions and training-related projects that arise within the Commissions team.
• Manage the yearly training plan to ensure all deliveries are met in the required timeframe and adhoc updates are regularly added.
• To assist with identifying leadership and staff development needs and facilitate sessions accordingly aligned to the business strategy.
• Design, develop and report on on-line courses on relevant Software and Systems as per needs analysis.
• Assessment development: develop both written and online assessments i.e., monthly incentive assessments and Induction assessments ensuring quality assurance is done prior to go-live.
• Capture training stats monthly to ensure compliance with Skills Development requirements and compile learning stats and reports.
• Develop and update learning material and information, ensuring Pinpoint and all content platforms are maintained and updated.
• Manage the full function of Business Unit induction training monthly from design and development to ensuring staff are competent and meeting is objectives.
• Deliver adhoc training requests and assist with other adhoc training admin functions.
• To ensure that all Training admin pre and post training sessions are compiled and reported on and saved for record keeping.

Job / Role Requirements

• Matric
• Relevant tertiary qualification
• Advanced MS Office Skills
• 3- 4 years’ experience in a Training consultant role at a senior level

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Are you a dynamic training professional with a passion for driving performance? We’re looking for an experienced individual to oversee company training needs.

Key Responsibilities:

• Design, implement, and manage end-to-end training programmes for new hires and existing staff.

• Evaluate training needs through performance reviews, quality audits, and business goals.

• Ensure training materials align with company policies, product updates, compliance standards, and client expectations.

• Collaborate with operations, HR, and client services to ensure continuous learning and performance support.

• Drive a culture of learning, customer service excellence, and ongoing professional development.

Requirements:

• Proven, relevant experience in a similar role.

• Strong knowledge of adult learning principles and modern training methodologies.

• Exceptional leadership, presentation, and communication skills.

• Ability to develop training metrics and measure impact on business performance.

Suitable applications can be emailed to

Note: Only shortlisted candidates will be contacted

Description

AFGRI Equipment is seeking a hands-on Training & Development Facilitator who lives and breathes our branch operations administrative workflows parts supply chain and workshop processes. Youll embed our Control Matrix drive system adoption and uplift administrative excellence across a network of 40 branches.

Requirements

Minimum Requirements

Minimum 5 years experience within AFGRI Equipment environmenthands-on admin roles preferred.

Demonstrable mastery of AFGRIs Equip workshop management tools parts ordering systems and Control Matrix standards.

Proficient in adult-learning methodologies (ADDIE / Kirkpatrick) and e-learning authoring tools

Excellent stakeholder managementcollaborate with branch IT Continuous Improvement SHEQ and senior leadership.

Exceptional facilitation and presentation skills with the ability to simplify complex processes for all skill levels.

Willingness to travel nationally and work flexible hours when required.

Fluent in English and Afrikaans is an advantage.

Key Responsibilities

Collaborate with Operations and Branch Managers to map as-is vs. to-be administrative and parts workflows (order-to-cash inventory replenishment warranty claims) and design job aids SOPs and quick-reference guides.

Develop and deliver blended learning solutions (classroom virtual e-learning modules in Articulate 360 / Captivate) covering AFGRI systems and Control Matrix compliance.

Conduct on-site audits and one-on-one coaching in real-time using process-gap analysis and root-cause techniques to reduce administrative errors and drive SLA compliance.

Partner with IT and Continuous Improvement teams during system roll-outs upgrades or new module deployments; draft release-notes update training playbooks and execute mock-scenarios.

Track trainee performance via our LMS dashboards analyse time-to-competency and iterate programmes based on feedback loops.

Provide monthly rolling reports on branch adoption rates compliance variances recurring exceptions and improvement roadmaps to senior leadership.

This role is your platform to shape our operational discipline embed best-practice controls and mentor branch teams into high-performing units. Preference will be given to internal candidates with proven system mastery and leadership potential.

Closing Date : 22 July 2025

Please note that correspondence will be limited to shortlisted candidates only. Applicants who have not heard from us within 30 days of the closing date may assume that their applications have been unsuccessful and are hereby thanked for their interest. The filling of these positions will be aligned to AFGRIs Employment Equity Policy.

Applicants are informed that in order to consider any application for employment we will have to process your personal information.

A law known as the Protection of Personal Information Act 4 of 2013 (POPIA) provides that when one processes anothers personal information such collection retention dissemination and use of that persons personal information must be done in a lawful and transparent manner.

In order to give effect to this right we are under a duty to provide you with a number of details pertaining to the processing of your personal information. These details are housed under the HR Processing Notice which can be accessed and viewed on the AFGRI Group website HR Processing Notice we request you kindly download and read.

Work Level

Mid-Level

Job Type

Permanent

Salary

Market Related

EE Position

Location

Centurion

Required Experience :

Manager

Key Skills

Experience Working With Students,Communication skills,Classroom Experience,Data Collection,Adult Education,Meeting Facilitation,Calculus,LMS,Teaching,Training & Development,Exercise Planning,Remedy

Employment Type : Full-Time

Experience : years

Vacancy : 1

JOB PROFILE

(READVERTISEMENT)

JOB TITLE Specialist: Training

DURATION Twelve (12) Months Contract

REPORTING TO Operations Manager

JOB GRADE C5 Minimum Midpoint

TOTAL CTC R507 409 R596 952

NO. OF INCUMBENTS 1

DIVISION Strategy and information Management

MAIN PURPOSE OF THE

JOB

To facilitate and coordinate training and development interventions

aimed at targeted internal and external clients.

KEY PERFORMANCE

AREAS

Facilitate and coordinate training interventions on targeted

internal and external clients.

Facilitate and implement targeted technical training programs

for internal and external clients.

Coordinate procurement process and sourcing of service

providers.

Monitoring and evaluation of District training events.

REQUIRED MINIMUM

EDUCATION

Matric and National Diploma (NFQ Level 6) in Human

Resources Development/ Education/Commerce

Accredited Skills Development Facilitator will be an added

advantage

Accredited Assessor certification will be an added advantage

INHERENT JOB

REQUIREMENTS

4-6 year’s work experience in training environment

Small enterprise development experience will be essential

Knowledge of Education, Training and Development

CRITICAL COMPETENCIES

Advisory Service

Communication

Stakeholder Engagement

Analytical

Business Acumen

Problem-Solving & Decision-Making

Planning & Organising

Monitoring & Evaluation

Performance Driven

Team Work

Adaptability & Flexibility

Policy Adherence

Negotiation

Basic Computer Skills

Office Management

To apply, please send your CV to

Please state the position you are applying for in the subject line.

Closing Date: 30 July 2021

NB: It is the organisation’s intention to promote equity and representivity in terms of race,

gender and people living with disability as per the set numerical targets contained in the

organizational Employment Equity Plan (EE Plan). To ensure compliance and successful

implementation of the EE Plan, all applicants should indicate their race, gender and disability

status in their curriculum vitae (CV). All Races are encouraged to apply for this position

The appointment of candidates is subject to the verification of all their credentials

(employment history, educational, financial, criminal and any other checks as may be

necessary). Please note that only shortlisted candidates will be contacted, and if you have not

heard from us within three months of submitting your application, please consider it

unsuccessful. Proposed offers will be made from Minimum to Midpoint as advertised.