38 On Site Management jobs in South Africa

Overview

Site Supervisor (Waste Management & Recycling Background)

Competitive salary ranging from £36,000 - £42,000. Location: United Kingdom and Ireland. Global Force Resource Ltd is partnering with a leading utility company to recruit Site Supervisors in the United Kingdom and Ireland. The Site Supervisor oversees daily site operations, ensuring safety, compliance, and efficiency. Responsibilities include managing operatives, maintaining plant and equipment, coordinating stock and waste movements, and meeting operational targets. The role requires adherence to HSEQ standards, accurate record-keeping, and effective communication with stakeholders, while maintaining a clean and organised site. Strong leadership, attention to detail, and teamwork are essential.

The successful candidate will have 3–5 years of recent and relevant supervisory or team leader experience in a waste management and recycling setting.

All potential applicants will be pre-selected and screened by GlobalForce Resource Ltd. Only serious applicants will be considered.

• Provide the safe, compliant and cost-effective running of the facility.
• Operate in full compliance with Environmental Permits, Planning Permission and other applicable legislation as laid out by Site Manager.
• Follow internal reporting requirements and ensure information is recorded and reported accurately, with checking procedures in place, and rectified if found to be incomplete or inaccurate.
• Ensure that internal and external processing deadlines are met.
• Manage the operatives on site to ensure they are safe and efficient.
• Inspect, test and maintain plant and machinery in full working order.
• Maintain high levels of cleanliness across the site, including cleaning the yard and equipment and routine housekeeping of machinery.
• Manage stock on site as directed by Site Manager.
• Arrange loads for disposal of site waste streams and manage waste off site.
• Receive waste deliveries, unload and organise containers, and sort/segregate where necessary.
• Fulfil orders in a timely and efficient manner, follow site rules for paperwork and ensure strong, proactive communication with the office.
• Improve productivity, operational efficiency and maximise throughput.
• Coordinate with transport management to ensure loads in and out are planned and organised; remove backlogs and blockages.
• Ensure the highest standards of HSEQ are maintained by all visitors and employees.
• Work effectively as part of the wider team and follow systems of work for safety.
• Take care to ensure activities do not put others at risk and maintain high concentration for safe working practices.
• Follow method statements meticulously.
• Any other reasonable requests.

• 3–5 years of recent and relevant supervisory or team leader experience in waste management and recycling.
• Proven ability to manage daily site operations, meet targets, and ensure HSEQ compliance.
• Skilled in operating and maintaining plant, machinery, and equipment.
• Strong attention to detail, problem-solving, and decision-making under pressure.
• Clear and effective communication with staff, management, and external partners.
• Proficient in Microsoft Office and basic IT; operational software experience desirable.
• Committed to maintaining a safe, clean, and compliant work environment.
• Flexible and adaptable to changing operational demands.
• 4 weeks annual leave.
• Relocation cost assistance is available to UK/Irish candidates in line with HMRC guidelines (visa, NHS, travel or initial accommodation costs); details discussed at the employer interview.

Interested candidates who meet the criteria are encouraged to apply. GlobalForce will discuss roles with suitable candidates who are willing to relocate to the UK or Ireland.

Overview

Job Description - Quality Analyst - Management Trainee – English - On site Johannesburg (BFS )

Quality Analyst - Management Trainee – English - On site Johannesburg - BFS

Ready to shape the future of work? At Genpact, we drive change through AI and digital innovation. Genpact’s AI Gigafactory accelerates technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our solutions tackle complex challenges. If you thrive in a fast-moving, tech-driven environment and want to be part of a team shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company delivering lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions, we help companies get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

• New Hire Trainings and Refresher Sessions: Leads NHT program in line with client-provided training content to equip new hires with required knowledge of client processes and tools. Leads the Nesting team of Customer Service & Payment Support specialists to achieve performance goals and readiness for movement to Operations.
• Quality Monitoring: Evaluate and audit calls/cases handled by team members to assess quality health, provide feedback, and implement improvement plans as necessary to achieve required improvements.
• Refresher Trainings and Process Knowledge Tests: Conduct regular training sessions to enhance the team’s skills and knowledge in line with new process updates and check retention through PKTs.
• Compliance Assurance: Ensure all collection activities comply with industry regulations and company policies.
• Reporting: Prepare and present regular reports on the team’s training and quality performance, challenges, and achievements to senior management.
• Customer Interaction: Handle escalated customer issues and complaints, ensuring a high level of customer satisfaction during no-new-hire batches and staying updated with process changes.
• Process Improvement: Identify opportunities for process improvements and implement changes to enhance efficiency and effectiveness.
• Adhering to client defined Process Flows: Ensure all operations activities during customer interactions comply with relevant process flows.

• Minimum Qualifications / Skills:
• Leadership: Ability to inspire and lead new hire batches and production teams toward knowledge management and retention.
• Problem-Solving: Strong analytical skills to identify issues and develop effective solutions.
• Communication: Excellent verbal and written communication skills to interact with team members and customers effectively.
• Adaptability: Ability to work in a 24x7 fast-paced environment and adapt to changing priorities.
• Education Qualification: Graduate or Postgraduate in any field
• Advanced knowledge of MS Word & Excel.
• Ability to work in a fast-paced environment where standards of quality and timelines are established.
• High integrity to ensure compliance.
• Ability to work effectively in a team.
• Relevant experience with international IB/ OB Voice process
• Mandatory experience in Training and/or Quality function as Process Trainer and/or Quality Auditor

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness, built on integrity and inclusion, allow ideas to fuel progress
• Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples include scams like purchasing a starter kit, paying to apply, or purchasing equipment or training.

Please note that proof of education (including educational certificates) may be requested during the recruitment process. Genpact does not impose any CV format nor do we require you to enclose a photograph to your CV as part of the application process.

Responsibilities

Role Responsibilities

Accountabilities Major Activities Key Performance Indicators

Ensure seamless transition and flawless service delivery

• Focus on transition with ‘Zero’ impact on service delivery
• Focus on efficiencies - leaner, greener and faster
• Focus on Process stabilization & sustained delivery
• Reducing operation costs
• Make TBP more effective
• Build effective process management system
• FTE headcount
• Revenue from the BU Vs. Target
• Gross Margin for the BU
• MEI (Manpower Efficiency Index)

Ensure client satisfaction on all SLA’s and given parameters

• Deliver on client benefits through innovation and improvements
• Create plan to deliver efficiency
• Strengthen operational team as well as support functions to minimize leakages
• Partner with transformation team for value delivery
• Identify transformation opportunities where available
• Customer Satisfaction Survey results Vs. Desired
• Performance Index
• Improvement through Innovation

People management

• Engagement plan for each stage of employees
• Focus on employee training and development with regard to building domain expertise
• HIPO engagement initiatives to be reviewed regularly
• Cross training and skill enhancement for managing high influx of volume
• Support to Line HR and utilize their expertise more from a people engagement and retention perspective
• Ensure minimal staff attrition and high levels of engagement
• Employee Attrition Rate
• Employee Engagement Surveys

Provide assistance to industry and BU leadership for development of strategies for business development and process improvements. Working on Strategic Priorities such as (but not limited to):

• Look for opportunities to deliver additional savings for the clients
• Deliver operational efficiency improvements for both the call centre and Client
• Assistance in business development as and when required
• Reduction in Overheads as % of Revenues
• Participation in people development initiatives
• Process improvement
• USD value delivered to Client.

Focus on customer experience as the business is transitioned with zero impact on service delivery

Partner with HR to build strong people practices, and focus on capacity augmentation to manage volume effectively

DIMENSIONS

Financial Dimensions: Managing the revenue and profitability and Value Delivery

KEY DECISIONS

Decisions you make by yourself

• Strategic improvement for process delivery
• People / management rationalization

INTERACTIONS

Internal Job Role you need to interact with internally in the organization to enable success in your day to day work

• Business HR Team
• Corporate HR for staffing, internal movement, training, learning and development
• Finance Team
• Facilities Team

External Interactions Job Role you need to interact with outside the organization to enable success in your day to day work

• Clients

Qualifications

Minimum 10 years of experience within the BPO industry in senior VP Position

SKILLS AND KNOWLEDGE

Skill Requirement

Educational Qualifications

Graduate in any field

Post graduate is preferable

Functional Skills

Experience of managing Healthcare Operation

Client relationship management

Managing large contact center

Behavioral Skills

Decisions making

Prioritization

Analytical skills

People management

Excellent communication skills

Responsibilities

Role Responsibilities

Accountabilities Major Activities Key Performance Indicators
Ensure seamless transition and flawless service delivery

? Focus on transition with ‘Zero’ impact on service delivery
? Focus on efficiencies - leaner, greener and faster
? Focus on Process stabilization & sustained delivery
? Reducing operation costs
? Make TBP more effective
? Build effective process management system

? FTE headcount
? Revenue from the BU Vs. Target
? Gross Margin for the BU
? MEI (Manpower Efficiency Index)

Ensure client satisfaction on all SLA’s and given parameters

? Deliver on client benefits through innovation and improvements
? Create plan to deliver efficiency
? Strengthen operational team as well as support functions to minimize leakages
? Partner with transformation team for value delivery
? Identify transformation opportunities where available

? Customer Satisfaction Survey results Vs. Desired
? Performance Index
? Improvement through Innovation

People management

? Engagement plan for each stage of employees
? Focus on employee training and development with regard to building domain expertise
? HIPO engagement initiatives to be reviewed regularly
? Cross training and skill enhancement for managing high influx of volume
? Support to Line HR and utilize their expertise more from a people engagement and retention perspective
? Ensure minimal staff attrition and high levels of engagement

? Employee Attrition Rate
? Employee Engagement Surveys
Provide assistance to industry and BU leadership for development of strategies for business development and process improvements Working on Strategic Priorities such as (but not limited to):
? Look for opportunities to deliver additional savings for the clients
? Deliver operational efficiency improvements for both the call centre and Client
? Assistance in business development as and when required
? Reduction in Overheads as % of Revenues
? Participation in people development initiatives

? Process improvement
? USD value delivered to Client.

Focus on customer experience as the business is transitioned with zero impact on service delivery
Partner with HR to build strong people practices, and focus on capacity augmentation to manage volume effectively

DIMENSIONS
Financial Dimensions Managing the revenue and profitability and Value Delivery

KEY DECISIONS
Decisions you make by yourself
? Strategic improvement for process delivery
? People/management rationalization

INTERACTIONS

Internal Job Role you need to interact with Internally in the organization to enable success in your day to day work
? Business HR Team
? Corporate HR for staffing, internal movement, training, learning and development
? Finance Team
? Facilities Team

External Interactions Job Role you need to interact with outside the organization to enable success in your day to day work

? Clients

Qualifications

Minimum 10 years of experience within the BPO industry in senior VP Position

SKILLS AND KNOWLEDGE

Skill Requirement
Educational Qualifications
Graduate in any field
Post graduate is preferable
Functional Skills
Experience of managing Healthcare Operation
Client relationship management
Managing large contact center
Behavioral Skills

Decisions making
Prioritization
Analytical skills
People management
Excellent communication skills

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Date Posted: 08/08/2025
Closing Date: 01/12/2026, 11:59PM ET
Req ID: 44237
Job Category: Faculty - Teaching Stream (continuing)
Faculty/Division: Joseph L. Rotman School of Management
Department: Joseph L. Rotman School of Management
Campus: St. George (Downtown Toronto)

Description:

The Rotman School of Management at the University of Toronto invites applications for a full-time teaching-stream appointment in the Operations Management & Statistics Area. The appointment will be at the rank of Assistant Professor, Teaching Stream, with an anticipated start date of July 1, 2026.

Applicants must have earned a PhD in Operations Management or a PhD in a field related to Operations Management, such as Information Systems. We seek candidates whose teaching interests complement and enhance our existing strengths . Applicants must have a demonstrated record of excellence in teaching, including a strong demonstrated ability to integrate both theory and practice, evidence of effective communication and presentation skills; a demonstrated mastery of their subject area; a demonstrated commitment to excellence in pedagogical inquiry and teaching innovation; and an interest in teaching-related scholarly activities in operations management. Candidates must have teaching experience in a degree-granting management program, including lecture preparation and delivery, and curriculum development. Applicants must have the ability to teach undergraduate and graduate management courses in operations management, statistics, spreadsheet modelling, and business analytics.

Evidence of excellence in teaching and a commitment to excellent pedagogical inquiry can be demonstrated through teaching accomplishments, awards and accolades, presentations at significant conferences, the teaching dossier submitted as part of the application, as well as strong letters of reference, and for short-listed candidates, a strong performance during the on-campus presentation. The teaching dossier includes a teaching statement, sample course materials, and teaching evaluations.

This search aligns with the University’s commitment to strategically and proactively promote diversity among our community members ( Statement on Equity, Diversity & Excellence) .Recognizing that Black, Indigenous, and other Racialized communities have experienced inequities that have developed historically and are ongoing, we strongly welcome and encourage candidates from those communities to apply. Applicants are invited to include in their cover letter any experiences or planned future contributions to equity, diversity, and inclusion in the areas of teaching and/or service.

Salary will be commensurate with qualifications and experience.

About the Organization

U of T is Canada's largest university and has an international research reputation. The Rotman School of Management has a strong faculty that is supportive of serious scholarship and is committed to the professional development of its faculty. The Rotman School operates a wide range of degree programs, including an undergraduate Commerce program, a full-time, part-time, Executive, and Global Executive MBA program, a Global Executive MBA for Healthcare and the Life Sciences, a Master of Finance, a Master of Financial Risk Management, a Master of Management Analytics, a Graduate Diploma in Professional Accounting, and a Ph.D. program.

Rotman is situated in the heart of Canada’s corporate and financial center, and the world’s most diverse city. Rotman’s core values reflect this diversity. For more information about the Rotman School and its core values, please visit:

All qualified candidates are invited to apply online by clicking the link below. Applicants must submit a cover letter, a current curriculum vitae, and a complete teaching dossier which includes a teaching statement, sample syllabi and course materials, and teaching evaluations or evidence of superior performance in other teaching-related activities. The cover letter can include a description of any experiences or planned future contributions to equity, diversity, and inclusion in the areas of teaching and/or service.

Applicants must provide the name and contact information of three references. The University of Toronto’s recruiting tool will automatically solicit and collect letters of reference from each referee within 48 hours after an application is submitted. Applicants remain responsible for ensuring that referees submit recent letters (on letterhead, dated and signed) by the closing date. At least one reference letter must primarily address the candidate’s teaching. More details on the automatic reference letter collection, including timelines, are available in the candidate FAQ .

Submission guidelines can be found at . Your CV and cover letter should be uploaded into the dedicated fields. Please combine additional application materials into one or two files in PDF/MS Word format. If you have any questions about this position, please contact Ming Hu at .

All application materials, including recent reference letters, must be received by January 12, 2026.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement
The University of Toronto embraces Diversity and is building aculture of belonging that increases our capacity to effectivelyaddress and serve the interests of our global community. Westrongly encourage applications from Indigenous Peoples,Black and racialized persons, women, persons withdisabilities, and people of diverse sexual and gender identities.We value applicants who have demonstrated a commitment toequity, diversity and inclusion and recognize that diverseperspectives, experiences, and expertise are essential tostrengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see .

Accessibility Statement
The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact .

MTN Group's Company RAFM is evolving to meet heightened corporate governance scrutiny, complexities of operating across multiple jurisdictions ensuring executives and board quickly identify potential opportunities to improve both effectiveness and efficiency.

To serve the company's growth through good governance and compliance practices that enables strategic business decisions for the Group and MTN's operating markets within the context of:

• Achieving top quartile operating efficiency and effectiveness through scale and common policies and processes
• Driving growth through business intelligence and standardization to maximize business impact
• Initiating sustainable technology change across the infrastructure portfolio to further aid MTN in the achievement of parallel climate sustainability
• Management of customer and supplier expectations
• Constant dynamics and local challenges in the economic, regulatory and legal environments
• Ability to create a technological strategy in line with the company's business requirements
• Enhancing MTN's position as a leading connectivity and infrastructure player
• Growing dependence on vendor-led and shared passive infrastructure models
• MTN's strategy to build the largest and most valuable platform business across our regions
• Assisting the MTN Board and EXCO in protecting the assets, reputation and sustainability of the organisation for MTN to accomplish its objectives

Organisational Mission: MTN's vision is to lead digital transformation in Africa, ensuring widespread access to reliable, high-quality broadband services that drive social and economic development.

Organization Values: At MTN we believe that understanding our people's needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y'ello Family is heard, understood, and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers, and stakeholders with a vision to realise our shared goals.

Our values dubbed, LIVE Y'ello, are the cornerstone of our culture.

Lead with Care

Can-do with Integrity

Collaborate with Agility

Serve with Respect

Act with Inclusion

EXL Overview

EXL (NASDAQ: EXLS) is a leading Digital Transformation company & Business Evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into increasingly digital operations. Our expertise in transformation, data science, and change management helps make our clients business more efficient and effective, improve customer relationships and enhance revenue growth. Our global teams helps us drive business forward by making sense of data. EXL is a committed team of problem solvers and creative thinkers determined to find a better way. Headquartered in New York, New York, we are extremely proud of our differentiated workforce that totals more than 33,000+ professionals, spread across 54 global delivery centers and supports 25+ languages.

EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business.