539 Office Support jobs in South Africa

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Administrative & Office Support Assistant

Job Location:
Office Based – Milnerton, Cape Town, South Africa

Job Type:
Permanent, Full Time

As part of our insurance claims contact centre, the
Administrative & Office Support Assistant
will be there to provide valuable administrative support, helping to coordinate a variety of administrative and processing activities for the claims department.

This role is ideal for someone who thrives in a fast-paced, detail-oriented environment and enjoys supporting customers. The successful candidate will be highly organised, with excellent attention to detail and a methodical approach to data entry and documentation. Strong communication skills and the ability to work collaboratively with both internal teams and external partners are essential. This position suits individuals who take pride in maintaining high standards of accuracy and are comfortable working with systems and processes to ensure strong outcomes.

Working Hours
This role is based on a full-time schedule of 40 hours per week, typically worked as five 9-hour shifts (including a 1-hour unpaid break). Shifts are scheduled across a variety of patterns within the operating hours of 8:00 AM to 6:00 PM, Monday to Sunday, to align with customer demand. While shift coverage may vary, the majority of core shifts will fall between Monday and Saturday.

There may be occasions where duties will need to be performed outside of standard business hours to ensure continuity of service and support and deliver in line with business needs. You will know your shift patterns at least 6 weeks in advance.

The Role Specifics

• Administrative Support: Assist the wider claims team with general administrative tasks, including scheduling follow-ups, generating reports, recruitment, and supporting audit processes.
• Data Entry: Accurately input claims information into internal systems, ensuring all records are complete and up to date.
• Invoice Management: Process and reconcile supplier invoices related to claims, ensuring timely and correct payments.
• Electronic Processing of Information: Handle electronic documentation and workflows, including uploading, categorising, and distributing claims-related files.
• System Updates: Maintain and update customer and claim records across multiple platforms, ensuring consistency and compliance.
• Visitor & Security Management: Greet visitors, manage daily logs, and issue security passes to support health and safety protocols.
• Communication & Coordination: Handle the switchboard, field calls, and organise meeting room bookings, including arranging buffets and setting up rooms.
• Post & Courier Handling: Receive, distribute, and arrange outgoing post and courier deliveries efficiently.
• Office Supplies & Task Prioritisation: Manage stationery distribution and prioritise daily reception tasks to ensure smooth front-of-house operations.
• The role may involve making and receiving calls to support claims department processing, including liaising with internal or external stakeholders to clarify details or follow up on outstanding actions.

Key Skills & Competencies

• Experience in a customer service office environment preferred.
• Organisation & Prioritisation: Ability to manage multiple tasks, prioritise urgent requests, and maintain structured workflows.
• Attention to Detail: Ensures accuracy in data entry, record keeping, and document handling.
• Data Entry & System Management: Confident using internal systems and databases to input and update claims information.
• Communication Skills: Clear and professional handling of online enquiries and internal coordination.
• Excel Proficiency: Comfortable using spreadsheets for tracking and updating centralised information.
• Document Handling: Skilled in processing emails, post, and electronic files, attaching relevant information to live claims.
• Team Collaboration: Works effectively with Claims Handlers and other departments to support smooth operations.

The skills that will be developed once working:

We will provide all the Sedgwick specific training you need to thrive in this role.

What will you get for this role?

• Structured programmes with clear timescales & transparent career pathways
• Fully supported professional qualifications with rewards
• Competitive salary

Our Other Benefits Include

• Private healthcare plan (including pre-existing conditions)
• A Self Invested Personal Pension Scheme, including life & disability cover
• Annual leave allowance of 25 days + public holidays

Next Steps For You
Think we'd be a great match? Apply now –
we want to hear from you.

If you're unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.

Not only that, but we are also proud to have a zero-tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.

Job Description

To provide office support services to staff and to visitors by serving appropriate beverages and refreshments and ensuring the common areas, meetings rooms and kitchen is clean, tidy and fully provisioned at all times.

To provide/set up refreshments for meetings in conference boardrooms and coordinate services with catering and IT support.

• Ensure daily cleanliness of work environment including offices, kitchens and relevant equipment.
• Establish efficient work procedures and schedules that allow for optimisation and tracking of own work and deliverables.
• Prepare trolleys and boardrooms by laying out clean cups, sugar, milk, hot water, coffee, and tea sachets.
• Collect cups in the boardrooms after each meeting and ensure there are clean cups for the next meeting.
• Move around with the trolley and collect dirty cups on desks.
• Serve employees and guests tea or coffee in accordance with their specific preferences.
• Keep photocopier and printer(s) stocked with paper.
• Engage in ad-hoc filing activities for employees.
• Assist with reception duties on the relevant floor when required.
• Assist business unit with ad hoc administration and mail deliveries.
• Prepare boardrooms and meeting rooms by laying out clean crockery cutlery and refreshments.
• Collect and clean crockery after each meeting and refresh board and meeting rooms in preparation for upcoming meetings in line with agreed standards.
• Fetch milk from the main kitchen on arrival each morning, and clean and restock the milk container in coffee machines.
• Keep the kitchen clean and tidy including fridges, microwaves and tables and ensure all equipment is clean and in good working order; report machines or equipment that do not seem to be working.
• Pack and unload the dishwasher.
• Stock fridges with water and cold drinks as per deliveries
• Liaise with Food and Beverage Storeman to order and fetch stock as required in line with agreed procedures
• Order biscuits from the canteen or liaise with the secretaries to order them.
• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained.
• Plan and manage own workflow anticipating obstacles juggling priorities and following through on objectives within agreed time frames and according to quality standards.
• Take ownership of personal career development leveraging formal and informal opportunities.
• Read situations and organisational realities.
• Set aside personal agenda for the greater good.
• Deliver physical mail to its recipients, between floors and across buildings.
• Take responsibility for the monthly ordering of groceries such as milk, tea, coffee, etc., from designated external catering company and manage the daily or monthly issuing thereof.
• Liaise with internal storekeeper on a monthly basis to order and fetch groceries.
• Promote a friendly cooperative climate.

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

17/10/25

All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

JOB DUCK IS HIRING A LEGAL OFFICE SUPPORT SPECIALIST

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification for 4 years

Role Overview

We are looking for a reliable and organized person to support our legal team with a blend of administrative and client-facing responsibilities. This hybrid role is ideal for someone who thrives in a structured environment, enjoys multitasking, and is comfortable handling a low volume of client phone calls while maintaining a high level of professionalism.

Schedule:

Monday to Friday from 8:00 AM to 5:00 PM EST (USA)

Your Responsibilities Will Include but Are Not Limited To:

• Drafting and formatting legal correspondence, including letters and basic legal documents
• Managing electronic filing systems and maintaining accurate physical and digital case files
• Handling a limited number of incoming and outgoing phone calls, ensuring courteous and efficient communication
• Scheduling client consultations and coordinating attorney calendars
• Serving as a point of contact for clients, providing updates and support primarily via email and scheduled calls
• Communicating with opposing counsel regarding scheduling and case-related matters
• Assisting with general office operations and contribute to a collaborative team environment

What We're Looking For:

• At least one year of experience in a legal or administrative support role is preferred
• Strong written and verbal communication skills
• Excellent organizational and time management abilities
• Proficiency in office software and legal filing systems
• Professional demeanor and a client-service mindset
• Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)
• Quiet, distraction-free remote work environment

What's In It for You?

• Monthly compensation starting from
  1150 USD to 1220 USD
• Paid time off
  and holiday pay.
• Referral and annual
  bonuses.
• 100% Remote,
  Full-Time, Long-Term Career Opportunity.
• Parental leave.
• Opportunities for professional development and training
• Dedicated support from our team.
• A chance to work with clients who share our values.

Ready to dive in?
Apply now and make sure to follow all the instructions

DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.

ISTA Personnel Solutions South Africa is a dynamic and fast-growing BPO company based in South Africa, specializing in providing top-tier operational support to U.S.-based companies. We are not a recruitment agency—we are a dedicated extension of our clients' teams, delivering high-quality service with precision, efficiency, and a personal touch.

We are hiring

We are currently looking for a perceptive and intuitive individual for a Remote Office Support Administrator role to our client providing Applied Behaviour Analysis (ABA) Therapy services in the USA . This role requires a minimum of 6 months to 1 year of experience/knowledge in the Healthcare Industry (ABA preferred).

• Working Hours: This role requires you to work USA hours, Mon – Fri from 9am to 6pm EST (15h00 to midnight South African time; subject to change based on daylight savings)
• Work Environment: This is a fully remote working role.
• Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and support for a wired Ethernet connection is mandatory
• Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered

• Provide day-to-day administrative and operational support to healthcare and billing teams
• Perform accurate data entry and maintain up-to-date internal records and systems
• Communicate effectively with internal teams and admin to ensure seamless task execution
• Assist with tracking claims, authorizations, and documentation related to billing workflows
• Use platforms such as HubSpot, CentralReach, ClickUp, and Brillium to manage workflows and updates
• Prepare and maintain reports and trackers using Excel, PDFs, and Outlook
• Flag and resolve process delays or inefficiencies where applicable
• Ensure compliance with internal policies and industry-specific procedures

• 6 months – 1 year experience in the Healthcare Industry (ABA experience preferred)
• Strong communication skills – able to clearly convey ideas, comprehend and respond to clients or admin, and engage effectively with team members
• High attention to detail – consistent, accurate, and thorough in task execution
• Strong technical proficiency – understands back-office functions and can identify or solve workflow issues
• Effective time management – able to handle multiple tasks, prioritize, and meet deadlines in a fast-paced environment
• Familiarity with HubSpot or a similar CRM is a plus
• Experience using systems such as CentralReach, ClickUp, or Brillium is advantageous
• Proficient in MS Office (Excel, Outlook)

If you are not contacted within 14 working days, please consider your application unsuccessful.

Closing Date:

7 Oct 2025

Location:

Remote (timezone: UTC -1 to UTC +5). 

Working Day:

Flexible working hours throughout the week. Daily collective overlapping hours are 11:00-16:00 UTC. Our Full Time work week is approximately 40 hours.

Division:

Operations

Team

:  GLOSS;
Meet the Peek Team
.

Travel:

up to 15% travel per annum

Salary Range:

Peek benchmarks annual salary based on market ranges per jurisdiction. A selection of our salary ranges for this role are as follows: 

• 3,580,000 - 4,210,000 KES per annum, based on Kenya jurisdiction.
• 2,100,000 - 2,500,000 INR per annum, based on India jurisdiction.
• 582, ,000 ZAR per annum, based on South Africa jurisdiction

Benefits:

Find out more information about the many benefits of working at Peek
. Peek team members often say that working here is
more than just a job
— it's a chance to make a real impact alongside supportive, mission-driven colleagues.

Millions of people worldwide are losing their sight unnecessarily. Join a mission driven
award winning team
who are intent on changing this.

Vision and eye health for all
- Why Peek exists and the problem we solve

What is Peek?
- How our product works

Kiyasi's Story
- a short film about some of the people who use and benefit from our tools

Peek CEO, Dr. Andrew Bastawrous:

• Rolex Awards Laureate
• BBC: The eye doctor who could not see the stars
  By Smitha Mundasad
• The CEO Magazine Social Impact Power List 2025

The Role

We are seeking an experienced and strategic Head of Global Office Services & Support to design and optimization of our global remote office infrastructure. This role will be pivotal in developing the systems, processes and models that support a globally distributed workforce to operate effectively and sustainably at scale. You will lead the Global Office Services & Support (GLOSS) cross-functional team focused on global gatherings, IT systems, services and process design. You'll be both a strategist and a builder - developing the foundational systems that connect people, processes and platforms across regions, and ensuring they remain fit-for-purpose as we grow. This role will be located within the Operations division and will collaborate closely with our other Operations teams (Human Resources, Governance, Risk & Compliance, and Finance).

Peek's culture promotes individual ownership, accountability and collaboration across and within teams, with team leads playing a supportive role in wellbeing, development and prioritisation.
Peek's staff
are distributed internationally around the globe and our customers and software users operate and deliver programmes in multiple countries. Travel to programmes using Peek in different countries will be part of the role (in line with Peek's Travel Safety Policy).

Responsibilities and Attributes

The key responsibilities of the role are:

• Design and embed a scalable global office framework that supports distributed collaboration, productivity and compliance, ensuring our operating principles work for staff regardless of global location.
• Oversee and optimise core operational systems (including IT platforms, knowledge management, project management tools) so they are fit-for-purpose for a globally distributed team, while managing vendor and service provider relationships as needed.
• Create and uphold standards for remote collaboration, enabling teams to connect more easily, build strong working relationships, and experience a sense of shared purpose. This includes leveraging modern technologies and designing thoughtful systems that strengthen both our effectiveness and our mission.
• Ensure timely and effective staff support across IT, processes, and engagement support, partnering closely with HR, Finance, and Governance, Risk & Compliance teams to continuously improve staff experience and cross-functional ways of working.
• Continuously improve our remote operating environment, business processes and workflows by using data, feedback and research to guide scalable improvements, automations and innovations, such as AI.
• Manage the design and delivery of global in-person gatherings, defining requirements, and managing budget implications to ensure impact and value for the whole organisation.
• Manage, mentor and grow the Global Office Services & Support (GLOSS) team, fostering a culture of collaboration, accountability and innovation and supporting engagement systems and content governance for GLOSS that underpins our collective success.

The key attributes we have identified for the role are:

• Demonstrated experience in business operations, process design or remote workplace infrastructure, ideally within a global or remote-first context.
• Strong skills in modeling, analysis and data-informed decision making to support strategic and operational planning.
• A deep understanding of SaaS platforms, remote end-user IT services, digital collaboration platforms  and business systems integration.
• Proven ability to balance immediate staff needs with longer-term improvements, keeping both people and systems in mind.
• Experience designing and implementing scalable systems and workflows that adapt as organisations significantly grow.
• Exceptional communication, interpersonal, and cross-cultural skills, with the ability to work inclusively across diverse teams and contexts.
• Comfort working in a high-autonomy, remote-first environment, bringing initiative and ownership to shared goals.

About Peek

1.1

billion people live with avoidable or preventable vision loss. This number is set to grow to 1.8 billion by 2050. The vast majority (90%) need just a simple pair of glasses or cataract surgery. So why do so many not have access to these simple, life-changing solutions?

Across the world, eye health professionals work tirelessly. But they face huge challenges. Resources are scarce, specialists are in short supply, patients don't arrive at appointments and outcomes can be hard to track. Many people with vision loss don't know a solution exists or struggle to reach care.  They remain invisible to health services.

Peek Vision
is a social enterprise that works with NGOs and governments to bring vision and eye health to everyone. Our software and data intelligence platform strengthens health systems and optimises school, community and workplace eye health services.

With Peek, eye health providers can identify gaps and inequalities in their services. People who would have been invisible to health workers or hard to reach are made visible, so that nobody is left behind.

By 2050, we aim to prevent 1.25 billion people from needlessly losing their eyesight.

We are dynamic, impact-driven and
award-winning
.

Our products have been developed in collaboration with eye health providers, professional bodies and researchers. They reflect global best practices in health systems decision-making. We currently offer eye health providers:

Rapid assessments
: Software and tools to help programme planners understand their populations' eye health needs.

Peek-powered programmes
: Software to implement, optimise and evaluate eye health services in schools and communities.

Peek is powering eye health programmes in multiple countries. Millions of people have their vision screened using Peek each year.  

Why work at Peek?

Our team is united around one goal: vision and eye health for all

. Your work will have tangible impact, creating lasting improvements in eye health worldwide.

We are a team like no other - Our diverse, multidisciplinary team is recruited from a wide range of backgrounds, including technology development, public health, research, eye health, international development and the private sector. Peek promotes a high level of ownership and accountability within each role, with frequent collaboration between team members and across teams.

We are committed to fair and transparent compensation, using independent global benchmarks to ensure roles are paid consistently and competitively in the local context.  To find out more about our approach to compensation and benefit provision, please visit our
Why work at Peek?
page on our website. 

Submitting your application

To apply submit your full application by the closing date noted above.

To streamline our recruitment process, we sometimes use AI tools. These tools never make hiring decisions. We work in a secure, closed system, and no information or personal data is used to train AI systems.

Peek is an equal opportunity employer. Peek will not discriminate and will take measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, promotions, and other conditions of employment against any employee or job applicant on the bases of age, disability, gender, marital status, parenthood, race, religion or belief, sex, sexual orientation, or any other factor which may be deemed discriminatory. Further the diversity of our team is important and crucial to our impact and we seek to ensure our team has affinities or links to the communities where we are most active.

At Peek Vision, we take data protection seriously and are committed to ensuring the security and privacy of personal data. We comply with the UK General Data Protection Regulation (GDPR) and other applicable data protection laws. By submitting your application, you consent to the collection, processing, and storage of your personal data for recruitment purposes. Your personal information will be securely stored and will only be used for the purposes of assessing your suitability for employment opportunities within our organisation. We will retain your data for a reasonable period or until the completion of the recruitment process, whichever is longer. We will not share your information with third parties without your explicit consent, except when required for recruitment or hiring process or by law. If you have any concerns about the handling of your personal data, please view our
privacy policy
for more information, or contact us at the following address

.

• Provide general administrative support, including copying, scanning, and document preparation
• Answer and direct phone calls in a professional manner
• Greet and assist clients and visitors, ensuring a positive first impression
• Coordinate meeting logistics, including room bookings, catering, and attendance
• Manage courier services, deliveries, and office supplies
• Support scheduling of meetings and other office activities
• Handle general office errands and ad hoc administrative tasks
• Maintain a neat and organized reception and common area

• Strong communication and organizational skills
• Professional appearance and demeanour
• Friendly and approachable personality
• Basic computer literacy (MS Office, email, and calendar management)
• High attention to detail and reliability
• Proactive, self-motivated, and able to multitask effectively
• Ability to work independently with minimal supervision

• Matric / Grade 12 (minimum requirement)
• Previous experience in an administrative or office support role is preferred

What being a part of the Sigma Family means for you
Career development and opportunities to apply for internal promotions following your probationary period.

15 days holiday, with additional days accrued the longer you have been a part of the Sigma Family.

Monthly, Quarterly and Annual awards with marvelous prizes.

Resources such as the Employee Assistance Program (EAP) and Mental Health First Aiders to support you when life might not be going quite as you expected.

R1600 bonus for each friend that you refer to join the Sigma Family who passes probation.

Receive a tree in the Sigma Forest when you pass probation. This will allow you to review how your tree is reducing your carbon footprint.

Discounted optional Medical Insurance.

Free and convenient transport options to make travelling a breeze.

Join communities and collaborate with your colleagues on our internal Social Media platform.

The opportunity to be a part of an equal, diverse and inclusive workplace - all amazing people are welcome in the Sigma Family.

What Your Day-to-Day will Look Like
You will be based in the vibrant town of Paarl, our offices offer an exciting opportunity for you to excel in a dynamic environment. This campaign focuses on both inbound and outbound collections, managing various back-office tasks, and handling general inquiries. As a key team member, you will respond to all calls with professionalism, courtesy, and friendliness, adhering closely to campaign guidelines, scripts, and systems.Efficiency is paramount as you manage customer contacts, consistently meeting or exceeding company expectations. Reporting directly to a Team Manager who began their journey as an advisor, you'll benefit from their firsthand experience and dedicated support. Your role will involve striving towards diverse Key Performance Indicators, ensuring both individual and team targets are achieved.If you're ready to thrive in a role that values initiative, teamwork, and commitment to customer satisfaction, this is the ideal opportunity for you. Join us in Paarl and contribute to our success story today

What Amazing People Will Bring to the Role
Join our dynamic team if you're passionate about delivering exceptional customer service With a Matric certificate and valuable experience in a BPO/UK call centre environment, your proficiency in English is top-notch. You're forward-thinking, always striving for excellence, and derive satisfaction from helping others with their challenges. Your outstanding listening skills, clear communication, and empathy make you adept at resolving customer queries and disputes confidently.

You thrive on embracing change and excel both independently and as a team player. Working towards KPIs motivates you, and you eagerly seek feedback to continually improve. Comprehensive training and ongoing coaching ensure your success and growth throughout your career.

While we value your existing skills, we're more interested in your eagerness to learn and your drive to excel. If you're ready to shine and possess the attributes we're looking for, this is the perfect place for you to thrive

What being part of the Sigma Family means for you:

What being a part of the Sigma Family means for you

Career development and opportunities to apply for internal promotions following your probationary period.

15 days holiday, with additional days accrued the longer you have been a part of the Sigma Family.

Monthly, Quarterly and Annual awards with marvelous prizes.

• Resources such as the Employee Assistance Program (EAP) and Mental Health First Aiders to support you when life might not be going quite as you expected.

R1600 bonus for each friend that you refer to join the Sigma Family who passes probation.

Receive a tree in the Sigma Forest when you pass probation. This will allow you to review how your tree is reducing your carbon footprint.

Discounted optional Medical Insurance.

Free and convenient transport options to make travelling a breeze.

Join communities and collaborate with your colleagues on our internal Social Media platform.

The opportunity to be a part of an equal, diverse and inclusive workplace – all amazing people are welcome in the Sigma Family.

A bit more about the Opportunity.:

What Your Day-to-Day will Look Like:

You will be based in the vibrant town of Paarl, our offices offer an exciting opportunity for you to excel in a dynamic environment. This campaign focuses on both inbound and outbound collections, managing various back-office tasks, and handling general inquiries. As a key team member, you will respond to all calls with professionalism, courtesy, and friendliness, adhering closely to campaign guidelines, scripts, and systems.Efficiency is paramount as you manage customer contacts, consistently meeting or exceeding company expectations. Reporting directly to a Team Manager who began their journey as an advisor, you'll benefit from their firsthand experience and dedicated support. Your role will involve striving towards diverse Key Performance Indicators, ensuring both individual and team targets are achieved.If you're ready to thrive in a role that values initiative, teamwork, and commitment to customer satisfaction, this is the ideal opportunity for you. Join us in Paarl and contribute to our success story today

What amazing People will bring to the role:

What Amazing People Will Bring to the Role:

Join our dynamic team if you're passionate about delivering exceptional customer service With a Matric certificate and valuable experience in a BPO/UK call centre environment, your proficiency in English is top-notch. You're forward-thinking, always striving for excellence, and derive satisfaction from helping others with their challenges. Your outstanding listening skills, clear communication, and empathy make you adept at resolving customer queries and disputes confidently.

You thrive on embracing change and excel both independently and as a team player. Working towards KPIs motivates you, and you eagerly seek feedback to continually improve. Comprehensive training and ongoing coaching ensure your success and growth throughout your career.

While we value your existing skills, we're more interested in your eagerness to learn and your drive to excel. If you're ready to shine and possess the attributes we're looking for, this is the perfect place for you to thrive

About us

The Created is a rapidly growing South African online jewellery company with a strong social media presence. We specialise in high-quality, waterproof, and tarnish-resistant pieces for everyday wear.

We operate across B2C, B2B, corporate gifting, and events.

Founded by Marlise, a qualified accountant who started the business while completing her articles, The Created began as a side hustle in a single garage. Today, it has grown into a full-time venture with a dedicated team of full-time employees and a warehouse in Stellenbosch.

We are driven by excellence in customer service, operational efficiency, and a people-first culture.

Rooted in Christian values, The Created is committed to building a business that reflects integrity, stewardship, and care - for our customers, our team, and our partners.

Responsibilities

• Provide customer service via email, Instagram DMs, and WhatsApp Business

• Receive and process online orders

• Pack, ship, and perform quality control on products

• Assist with general admin tasks and day-to-day responsibilities as needed

Requirements

• Strong written communication skills

• Computer literacy

• Excellent organisational skills

• Experience in customer service and/or Shopify would be beneficial

Personality / Culture Fit

• Positive, "yes" mentality

• Team player

• Strong alignment with Christian values

We are rapidly growing and in the process of building and improving our systems. You will have the opportunity to play an active role in shaping how things are done. This is a dynamic position, with responsibilities that can change from week to week, so adaptability, initiative, and a willingness to grow with the business are essential.

Compensation

Market-related salary.

How to Apply

Contact Marlise at or send your CV to