23 Office Software jobs in Pretoria

The Technical Support Consultant is responsible for the day-to-day IT operations within the office, providing technical support to 60+ users. This role ensures the smooth functioning of IT systems, resolves desktop support queries, and assists with troubleshooting hardware, software, and network issues. The candidate should have knowledge of cloud environments such as Microsoft 365 & Azure, basic networking skills, and the ability to manage and maintain IT infrastructure.

RESPONSIBILITIES

Desktop Support & IT Operations

• Provide first-line support to users for hardware, software, and networking issues.
• Install, configure, and maintain desktops, laptops, and peripheral devices.
• Support users with Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.
• Troubleshoot and resolve software and hardware-related issues promptly.
• Maintain an up-to-date inventory of IT equipment and software licenses.
• Monitor ticket box and assign tickets correctly and accurately and in a timely manner.

AI & Emerging Technology Support

• Learn about and support the use of AI tools and automation technologies in daily workflows.
• Provide basic guidance to users on how to leverage AI applications to improve efficiency.

Networking & Connectivity

• Assist in troubleshooting network connectivity issues (LAN/WAN/Wi-Fi).
• Ensure proper network configuration and support VPN and remote access users.
• Work with the IT team to diagnose and resolve network-related problems.

Cloud & Security Management

• Support and manage user accounts and permissions within Microsoft Azure.
• Assist with cybersecurity measures, including antivirus updates and endpoint protection.
• Enforce IT security best practices and company policies.

User Support & Training

• Provide user training and support on IT systems and tools.
• Maintain IT documentation, including user guides and troubleshooting steps.
• Assist in onboarding new employees with IT setup and training.

COMPUTER SKILLS

• Experience in desktop support and IT troubleshooting.
• Proficiency in Microsoft 365 (Outlook, Teams, SharePoint, OneDrive).
• Basic networking knowledge (IP addressing, DHCP, DNS, VPN, Wi-Fi troubleshooting).
• Experience with Windows operating systems (Windows 10/11) and MacOSX.
• Familiarity with cloud-based IT environments and remote desktop tools.

EDUCATION and/or EXPERIENCE

• Relevant IT diploma or degree (e.g., Information Technology, Computer Science).
• Certifications such as CompTIA A+, Microsoft 365 Fundamentals, or CCNA (advantageous).
• 1-3 years of experience in a desktop support or IT helpdesk role.

The list of Key responsibilities and job activities are not exhaustive. TreasuryOne Group of companies may instruct the employee at any time to carry out additional duties or responsibilities, which fall reasonably within the ambit of the job, or in accordance with operational requirements.

• BSc Agric or Equivalent qualification
• Valid Drivers License
• Experience in Animal Production will be an advantage
• Excellent communication skills
• Good computer literacy

• Manage genetic programs
• Production management
• Cost management
• Technical support
• Key Accounts management
• Customer services & support
• Admin and reporting
• Semen marketing and sales
• Market analysis and strategy
• Software support

Job Description
We're looking for a Technical Support Engineer to join the team and provide dealers with prompt and accurate diagnostic information to support vehicle repair.

It's an onsite role, based at our client's site in Irene, Centurion, 0178.

Responsibilities Include

• Record electronically all details of cases and interactions to support quality / manufacturing process improvements.
• Manage the timely escalation of aged cases where required, proactively contacting the dealer to aid case closure if necessary
• Highlight the requirement for field visits where necessary and escalate issues to the team leader.
• Travel to markets to support in market vehicle diagnostics and repair for escalated cases. Provide feedback in a weekly review.
• Support new product launches as and when required and increase the frequency of market visits to ensure a smooth launch period (90 days).
• Hold a weekly aged case review with Regional CS Managers to promote a timely fix. Escalate where issue is technical, process or parts related.
• Work with the Regional CS Managers to manage the quality of the hotline interactions from the dealer regarding unnecessary hotline contacts or where process improvement at dealer level is required.
• Attend product update training programmes and maintain a minimum of Level 4 certification.
• Liaise with dealer staff on all issues directly related to fix right enhanced diagnostics / warranty prior approval where the programme exists.
• Conduct trend analysis to using KPIs to identify opportunities for process improvement e.g. RFTF. Share best practice and lessons learned with internal departments and where relevant the dealer network.

Skills And Experience Needed
You'll have some previous, relevant experience and be a strong communicator with excellent attention to detail.

• Bachelor's or equivalent Technical Qualification
• Previous relevant experience
• Up-to-date technical / diagnostic experience including all major systems and subsystems, particularly engine management, electronic equipment and vehicle emissions
• Experience to carry out vehicle repairs at master technician level
• Level 4 Technician Level would be advantageous
• Experience of repair process and current technical bulletins etc

About Us
GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally.
From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at

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With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter.
GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.

The Company is a full-service Internet Service Provider (ISP) and Fibre Network Operator (FNO). We design, implement, manage and maintain business and residential connectivity solutions. The Technical Support Agents are the central point of contact for all customer incidents and service requests. The role of our agents is to provide first and second-line support for all our residential and business customers. Assisting our clients, and logging their requests are imperative to providing customer satisfaction and continuous service delivery demands. Technical Support Agents work in a dynamic, fast-paced environment that provides services via the phone, e-mail, remote desktop, etc.

Responsibilities:

• Assist our clients with logging any IT/Internet-related incidents when called upon.
• Responsible for troubleshooting and supporting all The Company's LAN, WAN network & user devices.
• Assist our clients telephonically or remotely with connectivity issues.
• Escalate any unresolved queries to higher-level support.
• Responsible for installing and configuring new devices and supporting technical teams in the field.
• Maintain a first-class/professional level of customer service, ensuring that all customers are treated efficiently and appropriately.
• Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non-technical clients.
• Accurately record, update, and document requests using the IT service desk system.
• Be willing to attend internal training, if and when necessary, to keep up to date with the latest technology and internal system processes.
• Work well in a team and remain highly motivated and driven to accomplish your roles and responsibilities.
• Might be required to work shifts outside working hours. (nights & weekends when necessary)
• Any other duties that may be required by The Company.

Requirements:

• Grade 12
• Minimum of 6 months to 2 Years of professional experience within ISP Industry.
• Extremely customer service oriented.
• A+, N+, MikroTik (MTCNA), beneficial but not a requirement
• Background in telecommunications (Internet Service Provider)
• Any other IT qualifications will be beneficial but not a requirement.
• Drivers Licence
• Own vehicle/transport

Remuneration: Market-related

Job Type: Full-time

Work Location: In person

An educational company in Centurion is currently looking to hire an individual with exceptional communication and analytical skills to join our team for a 12-month contract (January – December 2026) as a Technical Support Assistant. The ideal candidate should display the desired level of technical competency and eager to learn.

REQUIREMENTS

• Bachelor's degree or final year in IT, Engineering and/or related field (with limited subjects in 2025).
• Proficient in MS Excel, SQL Server, MS Word & MS Projects.
• Well-spoken with a good command of English and Afrikaans verbally and in written communication.
• Must be detail-orientated and analytical.

DUTIES

• Diagnose system related problems and where necessary escalate the problem to the relevant system providers.
• Support departments with system-related queries.
• Provide ongoing support on project solutions to operational teams.
• Work closely with the business analysts, devops team and developers to ensure the efficient resolution of problems.
• Identify areas for project requirements to address ongoing issues.
• Identify areas for upskilling of operational teams to handle support queries, training of champions and automating resolutions.
• Provide general reporting on trends and productivity.
• Assist with report creation, interpretation and, where necessary, restructuring of data.
• Prioritize tasks.
• Apply a systematic approach to problem solving.
• Coordinate the required resources in the respective team to resolve issues effectively.

The position is based in Centurion.

The candidate will be required to work 25 hours per week.

Should you not receive a call from us in 14 days, please consider your application unsuccessful.

Job Description

We’re looking for a Level 4 Technician to join the team as a Technical Support Engineer to provide dealers with prompt and accurate diagnostic information to support vehicle repair.

It’s an onsite role, based at our client’s site in Irene, Centurion, 0178.

• Record electronically all details of cases and interactions to support quality / manufacturing process improvements.
• Manage the timely escalation of aged cases where required, proactively contacting the dealer to aid case closure if necessary.
• Highlight the requirement for field visits where necessary and elevate issues to the team leader.
• Travel to markets to support in market vehicle diagnostics and repair for escalated cases. Provide feedback in a weekly review.
• Support new product launches as and when required and increase the frequency of market visits to ensure a smooth launch period (90 days).
• Hold a weekly aged case review with Regional CS Managers to promote a timely fix. Escalate where issue is technical, process or parts related.
• Work with the Regional CS Managers to manage the quality of the hotline interactions from the dealer regarding unnecessary hotline contacts or where process improvement at dealer level is required.
• Attend product update training programmes and maintain a minimum of Level 4 certification.
• Liaise with dealer staff on all issues directly related to fix right enhanced diagnostics / warranty prior approval where the programme exists.
• Conduct trend analysis using KPIs to identify opportunities for process improvement e.g. RFTF. Share best practice and lessons learned with internal departments and where relevant the dealer network.

• Bachelor’s or equivalent Technical Qualification
• Previous relevant experience
• Up-to-date technical / diagnostic experience including all major systems and subsystems, particularly engine management, electronic equipment and vehicle emissions
• Experience to carry out vehicle repairs at master technician level
• Level 4 Technician
• Experience of repair process and current technical bulletins etc

GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.

Bupo Animal Health (Pty) Ltd a market leader in the supply and marketing of top quality Animal Health- products, solicits applications for the following position:

The main output of the position is to provide technical support to our customers in the Animal Health industry.

This position is primarily a sales role. Sales would be obtained from current and prospective customers through technical support. The applicant would also support various areas of the distribution chain, including agricultural merchants/co-ops, nutritionists and veterinarians with activities such as trade shows and open days.

• Animal Science degree or similar
• Experience in the animal health / agricultural sector
• At least three (3) years of strong established relationships within the agricultural sector
• Excellent communication, interaction and organization skills
• Strong work ethic, positive attitude and self-motivated
• Valid Driver’s License
• Own Transport

ERP Technical Support Consultant
Pretoria East
Market related, based on experience and qualifications

• Bachelor's degree in Finance or Information Technology / Computer Science
• At least 2 years of experience in a customer support role
• Knowledge or experience in dealing with a ticketing system
• Understanding of treasury management systems and treasury operations will be beneficial
• Previous experience or knowledge about H2H connections, SFTP/FTP, SWIFT, SQL, Crystal Reporting, Scripting

• Develop and maintain process documentation, including user guides, technical specifications, and standard operating procedures
• Escalate complex queries to subject matter experts as needed
• Participate in continuous system testing, validation, and quality assurance to ensure accurate functionality and data integrity
• Ensure continuous improvement and effective usage of the system and internal procedural steps to maximise the system’s output
• Liaise with clients to ensure that their usage and output of the system flows smoothly
• Provide technical support to end-users by addressing Treasury Management System (TMS) issues and optimising system performance

Consultant: Dani Christian - Dante Personnel Pretoria Faerie Glen
Apply via our website
Or Directly via the following link:
Apply Here
If you do not hear from us within 5 days, please accept that your application was unsuccessful.

Reference: Cen -E-1

Requirements

• 2 Years experience in similar position
• Windows 10 / 11 Experience
• MS Office Experience
• Windows Active Directory

• Networking
• ArcServe
• Windows Group Policies
• Fortinet/Firewall
• Office 365 Admin
• Degree or Diploma

Technical Support Duties
Manage, maintain, and repair IT systems. Responsibilities include diagnosing and repairing faults, resolving network issues, and installing and configuring hardware and software.

Technical Support Responsibilities

• Identifying hardware and software solutions.
• Troubleshooting technical issues.
• Diagnosing and repairing faults.
• Resolving network issues.
• Installing and configuring hardware and software.
• Speaking to customers to quickly get to the root of their problem.
• Providing timely and accurate customer feedback.
• Talking customers through a series of actions to resolve a problem.
• Following up with clients to ensure the problem is resolved.
• Replacing or repairing the necessary parts.
• Supporting the roll-out of new applications.
• Providing support in the form of procedural documentation.
• Managing multiple cases at one time.
• Testing and evaluating new technologies.

R 2000 - Monthly