183 Office Management jobs in South Africa

Job Summary:
The Workplace Specialist supports the daily operation, maintenance, and improvement of the organization's physical infrastructure and facilities. This role ensures facilities are safe, functional, efficient, and compliant with regulatory standards. The specialist works closely with internal teams, suppliers, and contractors to coordinate maintenance activities, oversee facility projects, and resolve facility-related issues.

They oversee and manage Office-related projects in a manner consistent with the Company's financial and operational objectives, while assuring quality and efficient service.

Key Responsibilities:- Plan, manage, monitor and control multiple FM processes, budgets and policies to meet business objectives.
- Account for results of work and customer satisfaction across areas of responsibility.
- Lead and manage a team
- Participate in the strategic review of business operations and implement subsequent outsourcing decisions.
- Develop and manage contract relationships with external service providers (negotiate and manage contracts, review performance against strategy and budget).
- Evaluate direct reports and provide formal counseling and mentoring to staff.
- Contribute to department's strategic plans.
- Develop and lead programs/projects with high complexity.
- Design and implement programs and processes to deliver operational effectiveness targets.
- Actively participate in sharing best practices across departments.
- Manage budgets ($1M).
- Manage and ensure consistent application of human resource processes including career development, salary review, recruiting and performance management within area of responsibility and in accordance with local legislations and rules.
Knowledge and Skill Requirements:- Knowledge of facility operations and/or customer service delivery.
- Strong commercial skills
- Superior interpersonal and customer relationship skills.
- Strong leadership and motivational skills.
- Strong written and oral communication skills.
- Excellent problem solving and decision-making skills.
- Ability to manage operating and capital budgets.
- Strong time management skills.
- Strong program/project management skills.
- Knowledge and experience using various computer systems.
- Strong contract management skills.
Work Environment:- Primarily on-site role.
- May require lifting, standing, or walking for extended periods.
- Occasional evening or weekend work for emergencies or special projects
Qualifications:- Education: Associate's or Bachelor's degree in Facilities Management, Business Administration, or related field preferred.
- Experience: 5 years of experience in facilities operations or building maintenance.
- Skills:
- Strong problem-solving and organizational skills.
- Familiarity with building systems (HVAC, electrical, plumbing).
- Proficiency with facility management software (e.g., CMMS).
- Basic knowledge of OSHA and local building codes.
- Excellent communication and interpersonal skills.
- Certifications (preferred):
- Facilities Management Professional (FMP)
- Certified Facility Manager (CFM)
- OSHA 10/30 Certification
- Project Management

Please Note: This is a Contract Position and it is based in Riyadh (Saudi Arabia)

Job Summary

This role is responsible for establishing and managing the Project Management Office (PMO) for the Data Management Office, this role focuses on overseeing project governance, ensuring alignment with organizational goals, and optimizing the delivery of data strategy initiatives through effective monitoring, control, and change management.

Key Responsibilities

• Develop and implement PMO frameworks, processes, and standards tailored for data management initiatives.
• Lead and mentor project managers within the Data Management Office, ensuring effective execution of data strategy initiatives.
• Monitor project performance and provide regular status reports to senior management, focusing on data-related projects and their alignment with strategic goals.
• Ensure compliance with budget, timelines, and quality standards for data management projects.
• Facilitate communication between stakeholders, including IT, compliance, and data governance teams.
• Conduct risk assessments specific to data management projects and develop mitigation strategies.
• Oversee the monitoring and control of data strategy initiatives to ensure objectives are met and deliverables achieved.
• Implement and manage change management processes to facilitate smooth transitions and adoption of new data management practices.
• Coordinate training and development programs for project managers, emphasizing data governance and management best practices.
• Foster a culture of continuous improvement within the PMO, specifically in the context of data management.

Qualifications

• Bachelor's degree in Business Administration, Project Management, or a related field.
• PMP or equivalent project management certification preferred.
• 10+ years of experience in project management roles within the banking domain.
• Proven experience in setting up and operating a PMO for a Data Management Office.
• Strong knowledge of monitoring and control practices for data strategy initiatives.
• Change management experience, with a track record of successfully implementing culture change.
• Proficiency in various PMO tools such as MS Project, JIRA, ServiceNow, and others.

Skills

• Strategic thinking and problem-solving abilities specific to banking data management.
• Excellent leadership and team management skills.
• Strong communication and interpersonal skills, with the ability to engage stakeholders at all levels.
• Ability to adapt to changing environments and lead teams through transitions.

ELIGIBILITY

Suitably Qualified

Candidates

CLOSING DATE

REFERENCE NUMBER

SPE 60/25 Ext

SALARY

TCOE: R p.a

DEPARTMENT

Project Management Office:

(SPE)

DIRECTORATE

SPATIAL PLANNING AND

ENVIRONMENT

Manager- Project Management Office

Requirements

• Appropriate professional/technical degree plus a recognised

project/programme management qualification

• At least eight (8) years' relevant experience, of which four (4) years

must be in a senior management/leadership role

• Proven experience in both project implementation and portfolio

monitoring within a complex, matrix organisation

• Strong track record in stage-gate governance, project delivery

assurance, and driving programme execution

• Registration with a relevant professional body (e.g. SACPCMP,

ECSA, PMI, IPMA)

• Demonstrated competence in change management, stakeholder

engagement, strategic problem-solving, and relationship building

• Proficiency in MS Project, Excel, and portfolio analytics, with broad

MS Office literacy. SAP, PM and PowerBI will be beneficial

• Valid Code 8 driver's licence.

Key Performance Areas

• Directive Leadership: Lead the implementation and monitoring

functions of the Directorate PMO and Contract Management Unit to

ensure delivery of strategic priorities

• Implementation Enablement: Provide direct support to line

departments in project preparation, execution, and recovery where

required, embed project, programme, portfolio, contract and

engineering management practices and tools

• Monitoring and Evaluation: Drive project and contract delivery

tracking, stage-gate governance, portfolio monitoring, quarterly

reviews, and reporting against KPls

• Lifecycle Management: Manage full contract lifecycles, including

renewals and variation orders, to prevent irregular expenditure and

service interruptions

• Performance Management: Monitor and evaluate contractor

performance; escalate disputes, poor performance, or claims, and

recommend corrective actions

• Stage-Gate Oversight: Chair the Project Stage-Gate Review

Committee and ensure compliance with the City's PPM SOP

• Framework Implementation: Implement and uphold the

Directorate's contract management framework; ensure SLAs and KPls

Join Exxaro Resources as the Head of the Portfolio Management Office in Lephalale, Limpopo, where you will lead and manage the PMO. This permanent IT role at Grootegeluk Coal requires a visionary leader to direct project development, create strategic project plans, and ensure the delivery of high-quality outcomes that support business goals. With a dynamic work environment, Exxaro offers opportunities for continuous learning and career growth, emphasising creativity, collaboration, and excellence. You will oversee information management project portfolios, manage operational challenges, and ensure compliance with industry regulations. This role demands a proven background in IT project management within a mining or heavy industry environment, complemented by robust leadership skills. Exxaro Resources values diversity and innovation, making it a top choice for driven professionals seeking to contribute to a sustainable and safe industrial future.

Join Exxaro Resources as the Head of the Portfolio Management Office in Lephalale, Limpopo, where you will lead and manage the PMO. This permanent IT role at Grootegeluk Coal requires a visionary leader to direct project development, create strategic project plans, and ensure the delivery of high-quality outcomes that support business goals. With a dynamic work environment, Exxaro offers opportunities for continuous learning and career growth, emphasising creativity, collaboration, and excellence. You will oversee information management project portfolios, manage operational challenges, and ensure compliance with industry regulations. This role demands a proven background in IT project management within a mining or heavy industry environment, complemented by robust leadership skills. Exxaro Resources values diversity and innovation, making it a top choice for driven professionals seeking to contribute to a sustainable and safe industrial future.

• Bachelor's Degree in Information Technology or a relevant field (Essential/Minimum).
• Management Development Programme (Essential/Minimum).
• At least 6-8 years of proven experience in managing IT/Information Management projects within the mining, production, or heavy industry sectors (Essential/Minimum).
• Recommended possession of Project Management Professional (PMP) certification.
• Certificate of Fitness (Essential/Minimum) (To be conducted by Exxaro)
• Psychometric Assessment (Essential/Minimum) (To be conducted by Exxaro)
• Strong leadership skills with the ability to manage and develop a project team.
• Proficiency in compliance, governance, and assurance responsibilities related to industry standards and regulations.
• Strong financial management abilities to ensure optimal use of allocated budgets.
• Excellent knowledge of best practices and frameworks in project management and knowledge management.

• Lead and manage the Portfolio Management Office (PMO) to drive strategic alignment and deliver high-quality projects within the mining industry.
• Develop and oversee project plans, ensuring optimal resource allocation to achieve project objectives.
• Ensure compliance with legal requirements and industry standards, applying robust controls to manage operational challenges and risks.
• Conduct regular audits on project progress and support offices to maintain adherence to corporate governance and best practices.
• Facilitate knowledge management initiatives, updating and implementing project management best practices to support business strategies.
• Manage and develop the project team, fostering a culture of collaboration, safety, and excellence in all operations.
• Oversee the financial management of project budgets, ensuring efficient utilization of resources and optimal outcomes.
• Promote a safe and healthy work environment by implementing effective SHE (Safety, Health, and Environment) management systems.
• Engage in effective stakeholder management, providing strategic input and facilitating project recovery and performance improvements.

Brief description

The main purpose of this position is to manage the Group Security Management Department's (GSMD) Programme Management Office (PMO), ensuring a consistent and professional approach to security project management within the South African Reserve Bank (SARB) Group.

The successful candidate will be responsible for the following key performance areas:

• Lead the PMO, ensuring effective resource planning and management to maintain professionalism in project management.
• Establish and maintain the project management methodologies (including policies and framework) and investment management approach, anchored in best practices and organisational strategy, thereby ensuring continuous improvement.
• Lead and facilitate project investment management by prioritising initiatives aligned with strategic goals, financial considerations, process efficiencies and risk mitigation, optimising returns from technology investments.
• Oversee the execution of programmes and projects with a focus on key deliverables, milestones and budgets, regularly tracking actual progress against planned objectives.
• Manage the overall project portfolio budget, providing process guidance for programmes and projects and supporting governance structures to ensure effective cost and benefit management.
• Serve as the custodian of project management, acting as the central point of contact for project expertise and information to enhance professionalism and stakeholder relationships.
• Perform the line management function for the PMO team, supporting their development and performance.
• Lead the integration of change management practices into all programmes and projects, ensuring stakeholder engagement, communication planning and readiness assessments are built into delivery frameworks.
• Champion organisational awareness and promote clear communication, ensuring that project and programme outcomes are well-communicated and understood with GSMD and the broader SARB Group.

Application Deadline:
10 October 2025

Department:
BizTX

Location:
South Africa

Description
Great People Work Here
BizTX: Co-Creating WOW Through Digital Innovation
It's an exciting time to be part of BizTX at Twinings Ovaltine. At the heart of this iconic brand, we're on a mission to drive exponential growth and productivity through cutting-edge technology to transform the business globally.

We're not here to simply provide IT services. We're technology leaders and strategic partners, co-creating innovative solutions that help the business run, grow, and transform. Everything we do is guided by our commitment to 'WOW' our consumers, customers and colleagues. WOW experiences, WOW solutions, and WOW impact.

Our people think differently. We have an exponential mindset that helps us push boundaries and shape what's next. The future at Twinings Ovaltine is full of possibility and we'd love you to be a part of it.

ROLE PURPOSE
The
Director – Project & Portfolio Management Office
is responsible for overseeing and developing our IT PMO capability.

Twinings Ovaltine is investing heavily technology driven transformation. We are part way through our SAP S/4Hana Transformation Programme and have several other major business transformation programmes in early phases of development. We also have a large portfolio of smaller projects that are in flight or in planning stages and which cover the full range of technology led projects, covering everything from SAP to infrastructure, cyber security & marketing technology.

Our PMO function has a good foundation but needs to rapidly expand from an SAP centric capability based on a waterfall methodology, to one that can deploy our project managers to lead smaller IT projects and agile projects & programmes in the marketing technology & other areas. We also need to establish the PPM capabilities required to effectively prioritise, plan and monitor the execution of this diverse portfolio of digital transformation initiatives.

We need a capable and experienced Programme Management professional to lead our team of project managers and PMO professionals and further develop our PMO function into a world class capability. Provide our executive team with the visibility & control they need to effectively manage & prioritise our transformation agenda.

Location & Travel:
The role is ideally a Cape Town based role, although Hybrid/Remote working may be considered for the right candidate. Infrequent international travel will be required.

Key Responsibilities

• Define and communicate a clear vision, strategy, and roadmap for the PMO function
• PMO
• Methodology and Framework
  – Define, maintain, and continuously improve the project and program delivery methodology to ensure alignment with enterprise standards.
• Governance and Controls
  – Ensure all programs and projects adhere to the defined controls, including stage gates, reporting cadences, and exception management.
• Tooling and Process – Own the configuration, management, and training for program delivery tools (e.g. Smartsheet, HarvestApp, SharePoint, Teams, etc.)
• Audit Assurance
  – Conduct or support internal and external audits to ensure compliance with delivery processes, documentation, and governance standards.
• Project & Programme Management
• Lead the team of project managers to ensure consistent and effective project management disciplines are deployed across our project portfolio
• Ensure the team manages the delivery of individual projects to defined scope, timeline, quality, and budget, while managing risks, issues, and stakeholders
• Coordinate the delivery of interrelated projects and programmes to achieve overarching strategic outcomes, benefits, and business change.
• Portfolio Management
• Establish and manage an effective portfolio management process & capability
• Engage with senior business & IT leaders to obtain buy-in to establish PPM principles & procedures
• Monitor compliance with the PPM processes & ensure accuracy of information
• Provide visibility and control over all active projects and programs, supporting prioritization, resource allocation, value alignment, and effective organisational risk management.
• Plan, monitor, and control financials across the delivery portfolio, ensuring accuracy of forecasts and alignment with approved funding.

Skills, Knowledge and Expertise

• Excellent communication skills and the ability to challenge and influence senior business & IT stakeholders will be critical to succeed in this role.
• Demonstrable Project & Programme delivery experience including SAP programmes
• Experience in setting up and running PMO functions
• In depth knowledge of Project, Programme & Portfolio management disciplines & methodologies
• Deep understanding of both the operational and strategic elements of PMO functions
• Up to date knowledge on the latest thinking and innovations in this space and the vision and leadership skills required to build these into our organisation
• Capable communicator across technical and non-technical audiences, including senior leadership.
• Adept in managing diverse, global teams within complex and challenging environments.
• Relationship builder – internal and external.
• Effective communication, presentation, and stakeholder engagement.
• Dynamic, resolute, and effective in producing cross-departmental outcomes.

Behaviours

• Committed to the company's vision.
• Exudes credibility and initiative.
• Values ongoing development and promotes a mindset geared toward growth.
• Capable of managing ambiguity and competing priorities.
• Challenges norms with a forward-thinking mindset.
• Skilled, motivated, and culturally aware.

LEADERSHIP MINDSET – OUR NON-NEGOTIABLES
We are…

• Lifelong learners – we learn, always:
  Curiosity is our superpower. We grow through reflection, feedback, and a hunger to improve.
• Safe, not soft – we lead with courage and care: We
  foster psychological safety without lowering the bar. We challenge, support, and hold each other to high standards.
• Accountable to our word – we do what we say:
  Our promises are not just intentions – they're commitments. We act with integrity, even when no one is watching.
• Empowered voices – we speak up and listen deeply:
  Everyone has a voice here. We value diverse perspectives and honest conversations that move us forward.
• Intentional and structured – We move with purpose:
  We think clearly, plan deliberately, and execute with discipline. Structure gives our ideas power.
• Agile and decisive – we act fast and smart:
  We adapt quickly, make clear decisions, and move forward with confidence, knowing progress favours the bold.
• WOW makers – we create magic, together:
  We push boundaries, dream big, and co-create extraordinary experiences through digital innovation.
• Better than yesterday – progress is personal:
  grow every day. I reflect, improve, and raise my bar – because excellence begins with me.

Underpinned by…

• The Exponential Mindset - How we think shapes how we work:
  We operate with an exponential mindset – bold, curious, and 10X-driven.

Great People Work Here

BizTX: Co-Creating WOW Through Digital Innovation

It's an exciting time to be part of BizTX at Twinings Ovaltine. At the heart of this iconic brand, we're on a mission to drive exponential growth and productivity through cutting-edge technology to transform the business globally.

We're not here to simply provide IT services. We're technology leaders and strategic partners, co-creating innovative solutions that help the business run, grow, and transform. Everything we do is guided by our commitment to 'WOW' our consumers, customers and colleagues. WOW experiences, WOW solutions, and WOW impact.

Our people think differently. We have an exponential mindset that helps us push boundaries and shape what's next. The future at Twinings Ovaltine is full of possibility and we'd love you to be a part of it.

ROLE PURPOSE

The Director – Project & Portfolio Management Office is responsible for overseeing and developing our IT PMO capability.

Twinings Ovaltine is investing heavily technology driven transformation. We are part way through our SAP S/4Hana Transformation Programme and have several other major business transformation programmes in early phases of development. We also have a large portfolio of smaller projects that are in flight or in planning stages and which cover the full range of technology led projects, covering everything from SAP to infrastructure, cyber security & marketing technology.

Our PMO function has a good foundation but needs to rapidly expand from an SAP centric capability based on a waterfall methodology, to one that can deploy our project managers to lead smaller IT projects and agile projects & programmes in the marketing technology & other areas. We also need to establish the PPM capabilities required to effectively prioritise, plan and monitor the execution of this diverse portfolio of digital transformation initiatives.

We need a capable and experienced Programme Management professional to lead our team of project managers and PMO professionals and further develop our PMO function into a world class capability. Provide our executive team with the visibility & control they need to effectively manage & prioritise our transformation agenda.

Location & Travel: The role is ideally a Cape Town based role, although Hybrid/Remote working may be considered for the right candidate. Infrequent international travel will be required.

• Define and communicate a clear vision, strategy, and roadmap for the PMO function
• PMO
• Methodology and Framework– Define, maintain, and continuously improve the project and program delivery methodology to ensure alignment with enterprise standards.
• Governance and Controls– Ensure all programs and projects adhere to the defined controls, including stage gates, reporting cadences, and exception management.
• Tooling and Process – Own the configuration, management, and training for program delivery tools (e.g. Smartsheet, HarvestApp, SharePoint, Teams, etc.)
• Audit Assurance– Conduct or support internal and external audits to ensure compliance with delivery processes, documentation, and governance standards.
• Project & Programme Management
• Lead the team of project managers to ensure consistent and effective project management disciplines are deployed across our project portfolio
• Ensure the team manages the delivery of individual projects to defined scope, timeline, quality, and budget, while managing risks, issues, and stakeholders
• Coordinate the delivery of interrelated projects and programmes to achieve overarching strategic outcomes, benefits, and business change.
• Portfolio Management
• Establish and manage an effective portfolio management process & capability
• Engage with senior business & IT leaders to obtain buy-in to establish PPM principles & procedures
• Monitor compliance with the PPM processes & ensure accuracy of information
• Provide visibility and control over all active projects and programs, supporting prioritization, resource allocation, value alignment, and effective organisational risk management.
• Plan, monitor, and control financials across the delivery portfolio, ensuring accuracy of forecasts and alignment with approved funding.

• Excellent communication skills and the ability to challenge and influence senior business & IT stakeholders will be critical to succeed in this role.
• Demonstrable Project & Programme delivery experience including SAP programmes
• Experience in setting up and running PMO functions
• In depth knowledge of Project, Programme & Portfolio management disciplines & methodologies
• Deep understanding of both the operational and strategic elements of PMO functions
• Up to date knowledge on the latest thinking and innovations in this space and the vision and leadership skills required to build these into our organisation
• Capable communicator across technical and non-technical audiences, including senior leadership.
• Adept in managing diverse, global teams within complex and challenging environments.
• Relationship builder – internal and external.
• Effective communication, presentation, and stakeholder engagement.
• Dynamic, resolute, and effective in producing cross-departmental outcomes.

Behaviours

• Committed to the company's vision.
• Exudes credibility and initiative.
• Values ongoing development and promotes a mindset geared toward growth.
• Capable of managing ambiguity and competing priorities.
• Challenges norms with a forward-thinking mindset.
• Skilled, motivated, and culturally aware.

We are…

• Lifelong learners – we learn, always: Curiosity is our superpower. We grow through reflection, feedback, and a hunger to improve.
• Safe, not soft – we lead with courage and care: We foster psychological safety without lowering the bar. We challenge, support, and hold each other to high standards.
• Accountable to our word – we do what we say: Our promises are not just intentions – they're commitments. We act with integrity, even when no one is watching.
• Empowered voices – we speak up and listen deeply: Everyone has a voice here. We value diverse perspectives and honest conversations that move us forward.
• Intentional and structured – We move with purpose: We think clearly, plan deliberately, and execute with discipline. Structure gives our ideas power.
• Agile and decisive – we act fast and smart: We adapt quickly, make clear decisions, and move forward with confidence, knowing progress favours the bold.
• WOW makers – we create magic, together: We push boundaries, dream big, and co-create extraordinary experiences through digital innovation.
• Better than yesterday – progress is personal: grow every day. I reflect, improve, and raise my bar – because excellence begins with me.

Underpinned by…

• The Exponential Mindset - How we think shapes how we work: We operate with an exponential mindset – bold, curious, and 10X-driven.

Twinings has become one of the world's most renowned tea companies over its 300-year history because we never stop learning, never stop experimenting and never stop inventing. We take pride in our tea from bud to cup and have been working with some of our tea estates around the world since the early 18th Century.

More than 300 years later, the love of tea is still here - and so are we We still sell tea from Thomas's shop, and we still work hard to bring the most innovative new blends to tea lovers around the world. Now, we have over 500 varieties and our teas are cherished all over the world. Our expert master blenders taste more than 3,000 cups of tea every week. So you can be sure the next cup you taste will be every bit as good as the one yesterday or the day before.

Our approach to Diversity, Equity & Inclusion

At TwiningsOvo, we believe in the power of diversity to drive innovation and meaningful work. We are committed to building a workplace where people from all backgrounds, identities, and experiences feel safe, valued, have a sense of belonging and are empowered to thrive. Inclusion is more than a goal, it's how we work together every day. As an equal opportunity employer, we prohibit any unlawful discrimination against an applicant on the basis of their ethnicity, colour, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, neurodiversity, age, socioeconomic background or any other status protected by law and are committed to promoting diversity across our workplace.

Applicants may be entitled to reasonable adjustments under the terms of the Equality Act. A reasonable adjustment is a change in the way things are typically done which will ensure an equal employment opportunity.

Please inform our Talent Acquisition or HR Shared Services team if you need any assistance completing your application or to otherwise participate in the application process.

Role Purpose

Leads and oversees the PMO function to ensure effective governance, consistent delivery, and strategic alignment of strategic important, cross planning and support unit, projects, and programmes. This role drives project management standards, execution and prioritisation, support project teams, and collaborates with stakeholders to optimize resources, pivot where needed and deliver business value. In addition, driving digital transformation in supporting operationalising data use cases, technology and business process implementation will be a key output. This role reports to the COO.

Requirements
Qualifications
At minimum, a bachelor's degree in business management, Project Management, Operations, or a related field and a postgraduate qualification or studying towards (e.g., MBA or equivalent) is advantageous.

Certification in Agile, Lean, or Change Management is beneficial.

Experience
10 years of Business management experience combined with exposure to project and programme management, including at least 3–5 years in a leadership role.

Financial Services Industry Experience (essential).
Strong leadership skills with a record of accomplishment of successfully delivering complex projects.

Duties and Responsibilities

Responsibilities, Work Outputs, And Individual Contribution
Project Portfolio Oversight (Programme management)
Design and implement programme management methodologies, standards, and best practices aligned with current and best practice principles across business areas.

Establish governance frameworks ensuring compliance and consistency in project planning, execution, and delivery.

Drive project execution with a clear mandate to ensure delivery within business case time and budget.

Support the development of group wide strategy outcomes and specifically, OKR's and prioritise and align execution with stakeholders.

As key part of driving digital transformation, drive data use cases implementation and delivery, technology and business process adoption within the operating environment and ecosystem together with stakeholders.

Provide support in project feasibility to support business objectives and approve business cases.

Priorities projects aligned to OKR's and business outcomes.

Define and document project scope, objectives, success measures, and dependencies, ensuring clear alignment with organizational goals.

Foster a culture of continuous improvement and innovation within the programme management function.

Identify, assess, and manage risks collaboratively with stakeholders, ensuring mitigation strategies are in place.

Oversee project documentation, including meeting minutes, status reports, risk logs, and action logs, facilitating informed decision-making.

Approve project plans, resource schedules, budgets, and expenditures while managing project close-out and post-project assessments for continuous improvement.

Client Engagement and Relationship Management
Build and maintain strategic relationships with business leaders, executive committees, external partners, and stakeholders (including cell owners and binders).

Ensure project delivery meets client needs by translating requirements into clear project scopes in line with best practices.

Manage service level agreements to uphold client expectations and recommend improvements to client service and fairness.

Promote a culture of rewarding client relationships through effective communication, feedback, and exceptional service.

Engage with key stakeholders to prioritize projects, address challenges, and maintain alignment.

Ensure transparent, effective communication throughout the project lifecycle.

Leadership and People Management
Lead and mentor a team of Programme and Project Managers and appropriate staff to deliver on the office objectives fostering collaboration and productivity.

Develop strong, productive relationships with peers and stakeholders, positively influencing change initiatives.

Develop team and resource balanced scorecards aligned to priorities. Ensure alignment of stakeholder scorecards.

Continuously enhance professional and industry knowledge, encouraging innovation and career development within the team.

Process Improvement and Change Management
Promote continuous improvement of project management processes and tools.

Support change management efforts to facilitate smooth transitions and maximize project benefits.

As an applicant, please verify the legitimacy of this job advert on our company career page