29 Office Communications jobs in South Africa

Roles and Responsibilities:

Front Desk Management

• Greet and assist visitors in a professional and courteous manner.
• Manage incoming calls, emails, and general inquiries, directing them appropriately.
• Ensure compliance with office security protocols.

Administrative Support

• Provide general administrative assistance to management and staff when needed.
• Maintain filing systems for operations documentation.
• Coordinate courier services and handle incoming/outgoing mail.

Office Coordination

• Monitor and order basic office supplies.
• Coordinate courier services and handle incoming/outgoing mail.
• Process purchase requisitions and supplier invoices for office-related expenses.
• Track petty cash usage of stores.

Support to Retail Stores

• Assist stores by providing stationery and basic paperwork support as needed.
• Coordinate document flow between head office and stores.

General Support

• Assist with minor ad hoc tasks assigned by supervisors or management.

• Learn and follow office policies and procedures.

• Matric / Grade 12 or equivalent qualification.

• Basic knowledge of Microsoft Office (Word, Excel, Outlook).
• Strong communication and interpersonal skills.
• Ability to organize and prioritize tasks effectively.
• Professional, friendly, and approachable demeanour.
• Attention to detail and willingness to follow instructions carefully.
• Previous experience in administration, reception, or retail office support is an advantage but not essential.

• Application Deadline: 12 November 2025
• Job Location: Somerset West, Western Cape
• Job Title: Practice Office Administration Manager
• Education Level: Certificate
• Job Level: Senior
• Minimum Experience: 5- 7 Years

Duties and Responsibilities:

• Client Experience, Relationship Management, Workflow & Internal Systems
• Serve as key contact for clients (calls, email, in person) in a friendly, professional manner, building and maintaining client relationships
• Client onboarding: collecting necessary documents, explaining what's expected, ensuring paperwork is complete, serve as liaison between departments
• Assisting with automation of onboarding process including forms
• Schedule meetings / follow-ups between clients and staff.
• Respond to client queries: status of work, billing, deliverables, deadlines.
• Maintain client database / CRM; update client records (eg. contacts, relevant documents).
• Billing, documents & admin
• Prepare and send invoices; follow up on outstanding payments.
• Manage all client documentation: engagement letters, signed agreements, forms.
• Maintain both digital and physical filing systems.
• Assist with report preparation: receivables, billing ageing, client status.
• Timesheet reporting and analysis
• Oversee front-office administration: reception, greeting clients, handling mail/emails, tracking office supplies, liaison for office matters and switchboard management
• Assist with marketing aspects and client communication list management
• Organize events and activities that strengthen team culture.
• Internal systems
• Coordinate with accountants / staff to track status of jobs (e.g. tax returns, financials, bookkeeping tasks).
• Ensure deadlines are met; remind/accountability to staff where needed.
• Work with software tools used by the firm
• Computer & technical skills
• Proficiency in Microsoft Office, especially Excel: spreadsheets for tracking, simple reporting.
• Comfortable learning internal admin/financial software (billing systems, client management)
• Email & calendar management skills
• Soft skills
• Extremely detail-oriented; accuracy is very important.
• Strong communication skills – both written and spoken (English; any other languages like Afrikaans are a plus).
• Systems thinker, problem-solver, and proactive communicator.
• Customer-oriented, friendly and professional.
• Good organisational skills and able to multitask.
• Adaptive and willing to learn new systems
• High integrity, confidentiality (handling sensitive financial/client info).

Minimum Requirements:

• Matric (Grade 12)
• Certificate / diploma in Office Administration, Business Admin, Bookkeeping, or similar. Not essential but preferred.
• Experience in a client-facing role, preferably in accounting / financial services or professional services.
• Demonstrable experience in billing / invoicing, document handling, admin coordination.
• Strong computer literacy, especially Excel, and the ability to manage and utilise further office management systems – experience proficient
• Good written and verbal communication skills

Position: Practice and Office Administration Manager (Client focus) Industry: Accounting Location: Somerset-West Remuneration: R16000 – R25000 neg on exp (CTC) (Benefits offered) Type: Onsite – Full-time position Start date: ASAP Overall role To ensure the daily operations of the accounting practice, in terms of client relations, administration, billing, systems and documentation, while driving continuous improvement, technology adoption, and client experience. Sufficient accounting knowledge to liaise with staff, understand client needs / queries and manage documents will be required although core accounting functions (eg. financial statements, taxation etc.), will not be part of this role. Qualifications & experience

• Matric (Grade 12)
• Certificate / diploma in Office Administration, Business Admin, Bookkeeping, or similar. Not essential but preferred.
• Experience in a client-facing role, preferably in accounting / financial services or professional services.
• Demonstrable experience in billing / invoicing, document handling, admin coordination.
• Strong computer literacy, especially Excel, and the ability to manage and use further office management systems – experience proficient
• Good written and verbal communication skills.

• Serve as key contact for clients (calls, email, in person) in a friendly, professional manner, building and maintaining client relationships
• Client onboarding: collecting necessary documents, explaining what’s expected, ensuring paperwork is complete, serve as liaison between departments
• Assist with automation of onboarding process including forms
• Schedule meetings / follow-ups between clients and staff.
• Respond to client queries: status of work, billing, deliverables, deadlines.
• Maintain client database / CRM; update client records (e.g. contacts, relevant documents).

• Prepare and send invoices; follow up on outstanding payments.
• Manage all client documentation: engagement letters, signed agreements, forms.
• Maintain both digital and physical filing systems.
• Assist with report preparation: receivables, billing ageing, client status.
• Timesheet reporting and analysis
• Oversee front-office administration: reception, greeting clients, handling mail/emails, tracking office supplies, liaison for office matters and switchboard management
• Assist with marketing aspects and client communication list management
• Organize events and activities that strengthen team culture.

• Coordinate with accountants / staff to track status of jobs (e.g. tax returns, financials, bookkeeping tasks).
• Ensure deadlines are met; remind/accountability to staff where needed.
• Work with software tools used by the firm

• Proficiency in Microsoft Office, especially Excel: spreadsheets for tracking, simple reporting.
• Comfortable learning internal admin/financial software (billing systems, client management
• Email & calendar management skills

• Extremely detail-oriented; accuracy is very important.
• Strong communication skills – both written and spoken (English; any other languages like Afrikaans are a plus).
• Systems thinker, problem-solver, and proactive communicator.
• Customer-oriented, friendly and professional.
• Good organizational skills and able to multitask.
• Adaptive and willing to learn new systems
• High integrity, confidentiality (handling sensitive financial/client info).

Responsibilities:

• Ensure that all details are in line with policy rules.

• Refer to marketers and/or broker if it is established that the policy details are not correct, or

an endorsement is required.

• Activate and load policies.

• Ensure clients receive the amended or new contracts timeously and that all details are

• correct.

• Assist client with queries once policy has been issued, e.g. regarding premiums, debit orders

and general policy wording issues

• Keep up to date with the various insurance products and product wording.

• Deal with queries timeously followed by written communication.

• Amend policies where new items are added or changed.

• Keep client fsp profile updated.

• Ensure all relevant correspondence sent to client/sub broker.

• Update electronic file with schedule and any other relevant documents.

• New business. Get all the required information and quote at different insurance companies.

• Ensure professional client service relations with various clients & sub brokers.

• Do amendments on current policies, either on various systems or inform the insurer of

changes

• Review amended schedules received from insurers before sending to client/sub broker.

• Attending to daily incoming calls and emails.

• Send confirmations/border letters/tax certificates to clients or sub brokers.

• Develop relationships with clients and use the opportunity to "upsell" other products.

• Prepare renewals and look up vehicle values where possible.

• Post welcome packs for new policies, where needed.

• Deal with Sub broker/client queries.

• Ensure professional client service relations with various clients & brokers.

Office-based position, Mondays – Fridays from 08h00 – 17h00.

Qualifications: Must have Matric, Class of Business and Regulatory Examination for Representatives Certification.

Send your CV to

Job description:

Job Description

Westville Durban, KwaZulu-Natal

MyHealthcare Clinic ) is a fast-growing UK healthcare company that provides private integrated healthcare services (private doctor, dentist and specialists, all 'under-one-roof') to a client base that values high quality healthcare. The company has multiple clinic sites in London and is rapidly expanding.

Purpose of the Role

To provide high-quality administrative support, ensuring smooth day-to-day operations and consistent delivery of processes within the organisation. This role contributes to efficiency, compliance with internal standards, and supports management in meeting business objectives.

Key Responsibilities

• Support the delivery of administrative processes and ensure accurate record-keeping.
• Monitor, update, and maintain departmental systems and databases.
• Assist with the preparation of reports, documentation, and templates for management use.
• Coordinate communications between teams and escalate issues where appropriate.
• Provide support during recruitment, training, or onboarding processes.
• Help implement and maintain standardised processes across the organisation.

Skills & Experience

Essential:

• Strong organisational and administrative skills.
• Proficiency with standard office software and digital tools.
• High attention to detail and accuracy in documentation.
• Ability to manage multiple tasks and prioritise effectively.
• Good written and verbal communication skills.

Desirable:

• Experience in an administrative or office-based role.
• Understanding of compliance and quality assurance processes.
• Ability to work across different departments or sites.
• Medical or nursing background
• Knowledge of HR processes and documentation management.

Attributes

• Methodical and process-driven approach.
• Reliable, proactive, and able to work independently.
• Positive team player with strong interpersonal skills.
• Adaptable to changing priorities and business needs.

Role Type

• Full-time, permanent (flexible working arrangements may be considered).
• Based within the organisation, with potential for hybrid or multi-site support.

Job Type: Temp to perm

Contract length: 3 months

Pay: R8 000,00 per month

Work Location: In person

Who We Are
We are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory & transaction services, project management. We support predominantly corporate clients who buy services on a contracted basis all across the Middle East and Africa - even globally, depending on their portfolio.

Why choose us
Imagine more than just the future of work; with CBRE Excellerate, you can create it. As part of our global powerhouse, you'll find a culture that fosters an entrepreneurial mindset, where your best work is not just encouraged but celebrated. Collaborate with talented individuals, harness the support of unparalleled resources, and enjoy the journey as you grow both personally and professionally.

About The Role
The primary purpose of this role is to provide efficient and professional administrative support to the Account Team, ensuring smooth coordination of daily operations, meetings, communications, and document management. The role contributes to the overall effectiveness of the account

What You Will Bring
Inherent requirements for the position:

• Matric (required)
• Diploma or Certificate in Office Administration, Business Support, or related field (preferred).
• 2–3 years of administrative or office coordination experience.
• Experience in a professional services, real estate, or facilities management environment advantageous.

Competencies:

• Strong organizational and planning skills
• Excellent written and verbal communication abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience with document management tools is advantageous.
• Attention to detail, accuracy, and ability to meet tight deadlines.
• Professional demeanour, discretion, and service-oriented approach.
• Ability to multitask and adapt in a fast-paced corporate environment.

Additional Demonstrable Requirements

• Positive attitude
• Ability to create working relationships
• Results orientation and achieving deadlines
• Drive, will power and consistency
• Attention to detail and strong organizing skills
• Ability to work under pressure
• Initiative and problem solving
• Client Service Orientation
• Quality Assurance

What Will You Be Doing
General Account Support

• Support the Account Executive and team with administrative tasks.
• Maintain accurate filing systems for correspondence, reports, and approvals.
• Track and manage document circulation for review, approval, and submission to the client.
• Support onboarding and access requests for new staff joining the account.
• Take detailed minutes during governance and operational meetings.
• Follow up on action items and update action logs for accountability and reporting.
• Manage and prioritize incoming communication, ensuring professional and timely responses.
• Maintain and update trackers for reports, deliverables, and correspondence.
• Archive and retrieve historical documentation as needed for audits or reference.
• Coordinate logistics for site meetings, training sessions, team building sessions and stakeholder engagements.
• Manage travel bookings, requisitions, and expense submissions when required.
• Support procurement processes (e.g. raising requests, following up on POs or invoices).
• Liaise with internal departments for account-related administrative tasks.
• Assist in daily office needs and managing general administrative activities

Workstreams Support

• Manage the assignment and resolution of Estate Management queries.
• Administer stakeholder satisfaction feedback/surveys
• Support Transaction Managers with FICA checks, uploading of leases for signature etc.

Decision Making Authority
The position has the authority to:

• Execute all Key Performance Areas as stated on this form and in line with the Company approval framework and client policies and procedures.

CBRE Excellerate is committed to striving for diversity and equitable representation in our workforce. Preference may thus be given to suitably qualified candidates as identified in our employment equity plan. Persons with disabilities are encouraged to apply.

Job Title:
 Support Officer: Value-Added Programme and Services

Location:
Centurion

Employment Type:
Fixed term

AGILE is seeking an energetic, detail-oriented and proactive individual to join our team as a support officer for our Value-added Programme. The ideal candidate will have a strong customer-focused approach, organisational skills, and a keen eye for accuracy. The role requires strong skills in Excel, data analysis and organisation to support this initiative.

Key responsibilities

The role involves:

·   To provide operational, administrative and analytical support, ensuring efficient coordination of partner promotions and accurate data handling.

·   Extract and clean data for analysis and operational use.

·   Maintain accurate and up-to-date records in relevant systems.

·   Assist with preparing routine and ad-hoc reports on programme performance.

·   Manage the value-added programme inbox and other communication channels, ensuring prompt and professional responses.

·   Assist with the liaison with partners to coordinate promotions, updates, and special campaigns.

·   Order and track promotional materials, ensuring timely distribution.

·   Schedule and arrange internal and external meetings, where required.

·   Maintain filing systems and documentation for programme activities.

Requirements

• Grade 12 / Matric (tertiary qualification in administration, marketing, or data analysis advantageous).
• Proficiency in Microsoft Office Suite (Excel (pivot tables, lookups, formulas, charts, dashboards), Word, Outlook, PowerPoint).
• At least two years of relevant work experience.
• Strong attention to detail and accuracy in data handling.
• Excellent organisational and time management skills.
• Excellent communication skills (verbal and written).
• Ability to work independently as well as in a team.
• Flexible and adaptable to changing priorities.
• Able to work under pressure, meet deadlines and manage multiple tasks and deadlines.
• Positive, solutions-focused attitude.

Please submit your CV to by 1 October 2025.

We are hiring an
Administrative Support Specialist
at Lighthouse Finance. Based in Durban, this role is a broad role touching on almost every aspect of the firm and supports both the team as well as our clients. This is a great role for somebody who loves organizing and process management, and provides a springboard to grow into any one of a number of areas within Lighthouse as we continue to grow each year.

KEY AREAS OF RESPONSIBILITY & RELATED TASKS

Client Onboarding & Ongoing Maintenance

• Act as one of the first points of contact for new clients, ensuring a professional and welcoming experience.
• Prepare engagement documents, liaise with clients regarding queries or amendments, and arrange required signatures.
• Collect, verify, and maintain client information and documents for Know Your Client (KYC) and due diligence requirements.
• Support the preparation and updating of KYC checks on internal systems.
• Add new clients to internal boards, workflows, and timesheet systems.
• Prepare and update engagement letters for new and ongoing services.
• Monitor and support timely updates of client due diligence when changes occur or reviews fall due.

CIPC Secretarial (South Africa)

• Assist with the incorporation of new companies (Pty) Ltd.
• Maintain client company records on CIPC (directors, company details, beneficial ownership declarations).
• File annual returns and ensure timely compliance.
• Maintain statutory registers:
• Shareholders
• Directors
• Share certificates & register of certificates
• Allotments
• Prepare company secretarial documents, minutes, and resolutions as required.
• Monitor compliance filing deadlines and ensure compliance to all deadlines
• Ensure all tasks are accurately completed using CIPC-integrated software tools.

SARS & Department of Labour Support

• Support accountants with SARS-related tasks:
• Follow up on cases with SARS and report back to accountants.
• Collect and prepare documents for applications (POAs, board resolutions, proof of address).
• Arrange appointments with SARS offices.
• Perform compliance checks on SARS eFiling.
• Assist with registrations, deregistrations, and maintenance of tax accounts.
• Support accountants with Department of Labour tasks:
• Assist with UIF and Workman's Compensation registrations and compliance.
• Prepare, collect, and arrange documents and signatures.
• Liaise with the Department of Labour via phone, online portals, and in person.
• Create and follow up on cases relating to UIF and Workman's Compensation.
• Assist with preparation of annual returns for Workman's Compensation.

UK Secretarial

• Assist with incorporations, director updates, and shareholder changes at Companies House.
• Maintain statutory records: shareholders, directors, share certificates, allotments, persons of significant control (PSC).
• Assist with preparation and submission of annual Confirmation Statements.
• Support with share allotments, issuance updates, and filing at Companies House.
• Prepare board resolutions and secretarial documents (e.g., dividends, approval of accounts, director appointments/resignations, share issues).
• Monitor compliance filing deadlines and ensure compliance to all deadlines
• Ensure all tasks are accurately completed using Companies House-integrated software tools.

Tax Office & Compliance Support

• Monitor and download correspondence from tax office portals and forward to accountants.
• Maintain a tax letter register for tracking and timely follow-up.

Administrative & Reception Support

• Act as primary receptionist: answer, screen, and direct incoming calls.
• Arrange signatures of documents across teams.
• Prepare, format, and proofread tax questionnaires, corporate reports, and client-facing documents.
• Schedule meetings, appointments, and internal sessions for colleagues.
• Provide general office support and handle ad hoc administrative requests from the leadership team.
• Update and distribute internal dashboards and compliance reports (daily, weekly, monthly).

Employee Onboarding Support

• Liaise with potential candidates to arrange interviews.
• Coordinate onboarding for new hires with managers and team members.
• Prepare and maintain new hire onboarding checklists and documentation.

Other Client & Administrative Support

• Collect client information for Netherlands personal income tax returns.
• Maintain accurate digital and physical filing systems for client and company records.
• Assist in developing and standardizing templates, registers, and checklists for consistent operations.
• Ensure confidentiality and secure handling of sensitive information in compliance with company policies.

KEY SKILLS & COMPETENCIES

• Strong organizational skills with excellent attention to detail.
• Effective communicator, both written and verbal.
• Ability to manage multiple priorities and meet deadlines.
• Proactive problem-solving and follow-up skills.
• Proficiency with Microsoft Office Suite, cloud-based collaboration tools, and intuitive compliance/secretarial software.
• Basic knowledge of SARS eFiling, CIPC, Companies House, and Department of Labour portals (training can be provided).
• Professional, client-focused, and adaptable in a dynamic work environment.

WHAT WE OFFER

We are a relaxed firm with close-knit relationships between colleagues. The role offers the chance to gain both local and international experience, and the successful candidate will gain a broad understanding of 'how things work' in business in the UK, the Netherlands and SA. The salary range for this role is between R8k and R12k per month, depending on experience.

WHO WE ARE

Lighthouse Finance is 'the smallest international accounting firm you've never heard of'. The firm was founded in 2016 in Amsterdam, the Netherlands, and has grown in leaps and bounds year on year. Our staff are based in the Netherlands as well as dotted around South Africa. We are an all-round accounting, tax and payroll firm that supports our clients from A-Z (which is why this role is so important).