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• Innovative/ critical thinking/ and problem solving skills
• Good attention to detail and levels of accuracy
• Sets high standards for quality and quantity and works in a systematic, methodical and orderly manner.
• Time management and planning skills
• Ability to effectively prioritize and execute tasks in a high pressure environment
• Ability to work independently and in a team orientated environment
• Service driven, a sense of urgency and a team player.
• Adapts to changing circumstances and handles criticism well and learns from it.
  
  

• Maths (Minimum Level 4 – 50%)
• English (Minimum Level 4 – 50%)
• Maths Literacy (Minimum Level 5 - 60% )
• 2nd language (Minimum Level 4 – 50%)
  
  

• Not be engaged in post Matric studies or formal employment;
• Not have completed any previous Learnership.
• Be between the ages of 18 and 25 years;
• Have effective communication skills in the written & verbal English language;
• Possess basic computer skills mainly MS Excel & MS Outlook
  
  

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TWK Agri has the following vacancy available: Broker (Long-Term Insurance) within the Insurance department in the Midlands, KwaZulu-Natal.

We are looking to recruit a Long-Term Insurance Broker who is dedicated and specialized in selling long-term insurance (risk and investment). The broker will be responsible for understanding client needs, providing expert advice, and finding the right insurance solutions to fulfill the needs of the client. The role requires building and maintaining client relationships, staying informed about industry trends, and ensuring compliance with all regulatory requirements.

• Identify client financial goals and risk tolerance to advise suitable products
• Conduct individual risk assessments related to the suitability of products for clients
• Promote business to increase customer base and grow revenue
• Develop new business and maintain existing client relationships
• Stay up-to-date with industry trends, regulatory requirements, and insurance products
• Ensure all transactions comply with regulatory and company standards
• Maintain accurate records of client interactions and policy details

• Relevant qualification
• 2+ years industry experience
• RE Qualification and industry certificates
• Strong understanding of the long-term insurance industry
• Experience working with various insurance companies
• Own vehicle
• Valid driver’s license

Take the next step in your career with TWK Agri, a trusted leader in agriculture and beyond.

• The company can expire job adverts at any time at their own discretion.
• TWK Agri supports the principles of Employment Equity and reserves the right to prioritize candidates in line with our Employment Equity targets.

• Entry level

• Full-time

• Sales and Business Development

• Paper and Forest Product Manufacturing

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TWK Agri has the following vacancy available: Broker (Long-Term Insurance) within the Insurance department at Pretoria, Gauteng.

Job Summary

We are looking to recruit a Long-Term Insurance Broker who is dedicated and specialized in selling long-term insurance (risk and investment). The broker will be responsible for understanding client needs, providing expert advice, and finding the right insurance solutions to fulfill the needs of the client. The role requires building and maintaining client relationships, staying informed about industry trends, and ensuring compliance with all regulatory requirements.

Responsibilities And Duties

1. Identify client financial goals and risk tolerance to advise suitable products
2. Conduct individual risk assessments related to the suitability of products for the client
3. Promote business to increase customer base and grow revenue
4. Develop new business and maintain existing client relationships
5. Stay up-to-date with industry trends, regulatory requirements, and insurance products
6. Ensure all transactions comply with regulatory and company standards
7. Maintain accurate records of client interactions and policy details

Qualifications And Skills

1. Relevant qualification
2. 2+ years industry experience
3. RE Qualification and industry certificates
4. Strong understanding of the long-term insurance industry
5. Experience working with a variety of insurance companies
6. Own vehicle
7. Valid driver’s license

*The company can expire jobs at any time at their own discretion.

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Business Unit: Discovery Central Services

Date: 4 Aug 2025

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

Key Purpose of the role

This Learnership leads to a nationally recognised FETC: Long Term Insurance NQF Level 4 qualification; which consists of structured learning components combined with practical/workplace experience in the Financial Services industry.

Areas of responsibility may include but not limited to

Long Term Insurance – Discovery Health:

Call Centre: Medical Aid client servicing, claims, new business and health benefits administration

Personal Attributes and Skills

• Innovative/ critical thinking/ and problem solving skills
• Good attention to detail and levels of accuracy
• Sets high standards for quality and quantity and works in a systematic, methodical and orderly manner.
• Time management and planning skills
• Ability to effectively prioritize and execute tasks in a high pressure environment
• Ability to work independently and in a team orientated environment
• Service driven, a sense of urgency and a team player.
• Adapts to changing circumstances and handles criticism well and learns from it.

Education and Experience

• 2nd language (Minimum Level 4 – 50%)

May have an incomplete tertiary qualification (advantage)

Specific Requirements:

• Not be engaged in post Matric studies or formal employment;
• Not have completed any previous Learnership.
• Be between the ages of 18 and 25 years;
• Have effective communication skills in the written & verbal English language;
• Possess basic computer skills mainly MS Excel & MS Outlook

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

TWK Agri has the following vacancy available: Broker (Long-Term Insurance) within the Insurance department in the Midlands, KwaZulu-Natal.

Job Summary
We are looking to recruit a Long-Term Insurance Broker who is dedicated and specialized in selling long-term insurance (risk and investment). The broker will be responsible for understanding client needs, providing expert advice, and finding the right insurance solutions to fulfill the needs of the client. The role requires building and maintaining client relationships, staying informed about industry trends, and ensuring compliance with all regulatory requirements.
Responsibilities and Duties

• Identify client financial goals and risk tolerance to advise suitable products
• Individual risk assessment – relation to suitability of products for the client
• Promote business to increase customer base and grow revenue
• Develop new business and maintain existing client base
• Stay up-to-date with industry trends, regulatory requirements and insurance products
• Ensure all transactions comply with regulatory and company standards
• Maintain accurate records of client interactions and policy details

• Relevant qualification
• 2+ years industry experience
• RE Qualification and industry certificates
• Strong understanding of the long-term insurance industry
• Experience working with a variety of insurance companies
• Own vehicle
• Valid driver’s license

TWK Agri has the following vacancy available: Broker (Long-Term Insurance) within the Insurance department at Pretoria, Gauteng.

Job Summary
We are looking to recruit a Long-Term Insurance Broker who is dedicated and specialized in selling long-term insurance (risk and investment). The broker will be responsible for understanding client needs, providing expert advice, and finding the right insurance solutions to fulfill the needs of the client. The role requires building and maintaining client relationships, staying informed about industry trends, and ensuring compliance with all regulatory requirements.
Responsibilities and Duties

• Identify client financial goals and risk tolerance to advise suitable products
• Individual risk assessment – relation to suitability of products for the client
• Promote business to increase customer base and grow revenue
• Develop new business and maintain existing client base
• Stay up-to-date with industry trends, regulatory requirements and insurance products
• Ensure all transactions comply with regulatory and company standards
• Maintain accurate records of client interactions and policy details

• Relevant qualification
• 2+ years industry experience
• RE Qualification and industry certificates
• Strong understanding of the long-term insurance industry
• Experience working with a variety of insurance companies
• Own vehicle
• Valid driver’s license

Nedbank Wealth Cluster | Nedbank Insurance Division

Employment Equity Statement: Preference will be given to individuals from underrepresented group.

Sales And Services

Call Centre (Service)

Manage Others

FAIS Affected - Yes

To manage and lead call centre agents to enable them to achieve their deliverables in line with Nedbank strategy.

1. Ensure that call centre agents are meeting the requirements and service level agreements of the stakeholders and clients by measuring quality and productivity.
2. Maintain relationships with clients and stakeholders by living the Nedbank values.
3. Ensure transformational targets are met for own team through consideration of targets during the staff recruitment, retention and training process and utilising suppliers listed on the preferred supplier list.
4. Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.
5. Participate in the development and implement action plans to address issues raised in culture surveys to improve results.
6. Create a client service culture through various required interventions.
7. Support and encourage staff to participate and support corporate responsibility initiatives.
8. Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
9. Encourage team to generate innovative ideas and share knowledge.
10. Follow-up on work activities that result from the calls to ensure business processes are followed; resource plans are in place; work is allocated and client requirements are met.
11. Listen to calls to ensure that call centre agents comply with business rules and processes in compliance with legislation.
12. Manage all queues to ensure that service level agreements are met and client expectations are managed effectively.
13. Resolve issues by making decisions within mandate that meet business requirements and client needs.
14. Manage achievement of monthly targets by monitoring daily targets and daily productivity of call centre agents; providing feedback and identifying and implementing corrective action.
15. Listen to calls to ensure that a quality conversation is conducted by call centre agents to maximise productivity and minimise losses.
16. Adhere to budget by managing and minimising day to day costs e.g. overtime, stationery, telephone.
17. Manage performance of staff by implementing performance agreements; ensuring a clear vision; agreeing on goals and objectives; providing regular feedback on performance; recognising and rewarding achievement and taking appropriate corrective action where required.
18. Mentor and coach staff on identified performance gaps by discussing these performance gaps and agreeing on appropriate action to be taken.
19. Motivate staff to perform and contribute to the success of the business by creating an environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes.
20. Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs.
21. Contribute to team effectiveness by following the recruitment process when recruiting talent.
22. Maintain a capable high performing team and ensure an environment for optimal performance is created by identifying talent pool through conducting career conversations, utilising the talent grid principles and developing talent retention programmes.
23. Manage the onboarding process of new employees by ensuring execution of preparations according to the onboarding checklist.

1. Matric / Grade 12 / National Senior Certificate
2. Regulatory Examination 5 Qualification

At Nedbank, we see ourselves as money experts who do good. And by doing good, we strive to be the difference that impacts our world for the better.