610 No Experience Needed jobs in South Africa

• To change peoples, lives for the better through wellness, through delivering on OUR PROMISE, which is to welcome and know our members. Be the host whilst owning every interaction and make the member experience memorable

• To drive a social wellness club by having a natural service orientation with a deep passion for wellness and desire to make a positive difference every day

• The Club Experience Manager is a dynamic and customer experienced focused person who will be responsible for ensuring an exceptional experience at Virgin Active. The role involves leading customer experiences, executing strategies that will enhance members satisfaction, and leading a team dedicated to providing outstanding service.

• Monitor and enhance all aspects of the member experience, ensuring they meet established business standards.
• Analysing member feedback and ensuring corrective action plans are put in place to enhance member experience
• Address member feedback proactively to continuously improve service delivery, actively managing complaints and resolutions times in club.
• Manage access and usage of the facilities in all areas

• Be the custodian of escalated member queries and complaints, and ensure that queries and complaints are dealt with effectively and timeously, keeping in mind Our Promise pillar of "own every interaction"
• Facilitate effective communication channels for member inquiries and concerns.
• Ensure collaboration across all functions within the club and regional support teams to ensure effective resolution of delivery of club experience expectations.

• Implement the established wellness philosophy and ensure all member experiences reflect this vision.
• Communicate the importance of wellness to both staff and members, promoting a culture of health and vitality.

• Oversee the maintenance and presentation of physical spaces and facilities, ensuring they are welcoming and conducive to wellness activities.
• Collaborate with facilities management to address any issues affecting member experience.

• Execute wellness programs, events, and initiatives that engage members and promote healthy lifestyles whilst ensuring this drives member retention.
• Collaborate with facilities management to address any issues affecting member experience.

• Encourage social interaction among members to build a strong community within the club.
• Identify opportunities for partnerships with local wellness organizations to enhance member offerings.

• Monitor Service delivery through setting performance standards.
• Track member satisfaction and engagement metrics, using data to inform continuous improvement efforts.
• Report regularly on the success of implemented initiatives to leadership.

• Recruit, develop and foster a culture of community and service by ensuring everyone has exceptional service and hosting skills.
• Onboarding and retention of people.
• Create an engaging and inspiring environment by living our People Promise (Be Yourself, Go Together, Work Hard, & Dream Big) as a leader.

• Matricgrade 12 qualification
• Qualification in sports management, health and wellness, business administration or related field advantageous
• Minimum of 2-4 years in a management role with the health and fitness industry or customer focused environment
• Proven experience in digital engagement platforms
• Proven experience in managing member experiences, activations and events
• Background in wellness programs, community engagement or similar initiatives
• VASA Product Academy or Product Qualification
• Proactive Solution orientation
• Train the Trainer VASA

We’d like you to have.

• Adaptability (must be able to adapt to a fast paced, changing environment)
• Be curious (must be willing to succeed, seek opportunities to learn and grow)
• Have a winning mentality (must be willing to go over and above to achieve success)
• Must be motivated to achieve success.
• A commitment to making a difference in people’s lives.
• A Growth mindset
• The ability to work independently.
• Trustworthiness (must always act in doing the right thing)
• A drive to create moments of magic for our members.
• The ability to make decisions and take ownership and responsibility for the decision.
• Action orientation

• Wellness knowledge, beyond the health club
• The ability to make quick and bold decisions.
• The ability to be agile.
• The ability to be collaborative.
• High Interpersonal skills (EQ)

• The Exercise Experience Manager is all about building dynamic, inclusive communities where our members feel inspired and supported to achieve their wellness goals. You’ll be the guide, ensuring every member finds the right products, services, and fitness tribes that suit them perfectly. It’s about creating fun, personalized experiences that keep our members engaged and coming back for more, all while embracing the bold, adventurous Virgin spirit we’re known for. Let’s make wellness more than just a gym—it’s a social lifestyle!

• Recruitment, Onboarding & Retention: You’re at the heart of curating a team of passionate fitness pros. You’ll scout, attract, and recruit the most talented Fitness and Group Exercise Instructors, both within and outside the club, ensuring they fit right into our vibrant community. Using the Online Hiring Assessment process, you’ll measure success and help build a powerhouse of instructors. Once onboard, you’ll guide them through an exciting, thorough induction, introducing everything from conduct guidelines to operational essentials like studio setup, sound systems, and salary processes.
• Team Management & Development: Creating an unstoppable team is key. You’ll develop and nurture an all-star squad of Fitness and Group Exercise Instructors, aligning with club FTE and budget needs. As their leader, you’ll provide regular coaching, feedback, and opportunities for growth, making sure they stay inspired and driven. By championing CPD (Continuing Professional Development) training, you’ll ensure that our team is always ahead of the curve, mastering the latest in wellness & fitness innovation and standards.
• Community Building & Instructor Support: Building dynamic, thriving fitness tribes is what it’s all about. You’ll foster a sense of belonging among our Group Exercise Instructors through strong communication—whether it’s in one-on-one chats, newsletters, or team meetings. You’ll also make sure they are continuously growing by managing their CPD points and scheduling development opportunities. With a laser focus on the STOP, LOOK & LISTEN strategy, you’ll ensure every class is prepped and every instructor is supported—from studio setups to assisting with member bookings.
• Delivering Exceptional Group Exercise Experiences: You’ll lead by example, stepping into the studio and delivering unforgettable group exercise experiences that keep members coming back for more. Your role doesn’t stop at teaching—you’ll maintain the highest standards of cleanliness, organization, and studio functionality, ensuring that everything from sound systems to equipment is in tip-top shape. You’ll also oversee class timetables across digital platforms, ensuring they’re always spot on and ready to wow members while managing any last-minute no-show plans like a pro.
• Group Exercise Focus: Your main focus is managing the group exercise timetable to deliver high-energy, engaging classes that leave a lasting impact. You’ll boost participation through events like FITFEST and DJ nights, creating memorable experiences for members. Using data from GEX reports and collaborating with your regional team, you'll identify opportunities to adjust class types, schedules, or instructor performance for maximum impact. Expanding and optimizing Group Exercise offerings is key—you’ll ensure the timetable aligns perfectly with what our members want, consistently delivering exceptional experiences.
• Member Social Wellness: We’re all about creating welcoming environments for every member that walks through our doors. You’ll offer comprehensive inductions that set the stage for success, showcasing everything the club has to offer. Whether it’s group exercise, personal training, or event-driven experiences, you’ll actively promote all our offerings to support each member on their unique wellness journey. You’ll also manage our GEX Invitation system to ramp up class participation, increase mobile app engagement, and keep the buzz alive through epic events and demos.
• Operational Excellence: You’ll ensure that every group exercise space is not only functional but inspiring. Cleanliness, top-tier equipment, and flawless sound systems are non-negotiable under your watch. You’ll also uphold all Health & Safety and Operational Standards to create a safe and empowering environment for both instructors and members. With a focus on seamless experiences, you’ll also craft optimal staffing schedules to make sure the club floor is always buzzing with energy and engagement.
• Marketing & Community Building: You’ll be the energy behind every in-club marketing campaign, executing strategies that get people talking and members signing up. Leveraging the business tools and resources, you’ll promote everything from Group Exercise to Personal Training, ensuring both new and existing members are drawn in. By tapping into digital platforms and in-club marketing opportunities, you’ll keep our community engaged and excited about the fitness journey they’re on.
• Data Analysis & Performance Tracking: Data-driven and performance-focused, you’ll monitor and analyse class attendance and engagement, identifying trends and opportunities to optimize our offerings. With your eye on the numbers, you’ll implement action plans to fill any gaps, ensuring our classes are always hitting the mark. Whether it’s boosting mobile app usage or maximizing class bookings, your drive and focus will ensure every Group Exercise offering meets or exceeds expectations.

• Matric qualification
• A Recognized Fitness Qualification
• A minimum of 5 years’ experience within the Fitness Industry
• A minimum of 3 years’ experience in managing exercise experiences within in a health club or similar role
• A minimum of 2-3 years of experience in managing people / teams
• Exceptional people leadership skills
• Experience in teaching a variety of Group Exercise classes
• be passionate about wellness industry
• Strong team player & collaborator
• Exhibit the VA brand values

• Experience within a health club or wellness club
• Management experience
• Great communication skills
• Great relationship building skills
• Adaptability (must be able to adapt to a fast paced, changing environment)
• Be curious (must be willing to succeed, seek opportunities to learn and grow)
• Have a winning mentality (must be willing to go over and above to achieve success)
• Must be motivated to achieve success.
• A commitment to making a difference in people’s lives.
• A Growth mindset
• The ability to work independently.
• Trustworthiness (must always act in doing the right thing)
• A drive to create moments of magic for our members.
• The ability to make decisions and take ownership and responsibility for the decision.
• Action orientation

• Organizational & coordinating skills
• Excellent facilitation and presentation skills
• Wellness knowledge, beyond the health club
• The ability to make quick and bold decisions.
• The ability to be agile.
• The ability to be collaborative.
• High Interpersonal skills (EQ)

• To inspire people to live active lives
• To drive our purpose by providing exceptional experiences for our members
• To provide exceptional in-club experiences using available tools, digital resources, and platforms across digital, reception, floor, pool, studios, and extended leisure areas

• Deliver the digital strategy, including App and rewards programme
• Support members on issues related to social media platforms
• Assist and train staff and members on new technology/platform rollouts
• Assist with GEX queries, timetables, online bookings, and cancellations
• Assist members with PT platforms
• Educate members and staff on digital platforms
• Act as a liaison between the business, members, and staff
• Engage, attract, and retain members through various platforms
• Connect and engage with members daily
• Promote, assist, and communicate product launches
• Drive engagement on social media, grow followings, and involve staff on Tribe
• Host when necessary and be a member retention agent
• Proactively manage and track member experiences
• Create and implement retention strategies
• Create member communities
• Offer alternatives to cancellations
• Track and manage queries within a reasonable timeframe
• Improve service performance
• Conduct new staff inductions
• Train staff and tenants on new launches and technology
• Provide service training for staff
• Manage staff on Product Academy
• Manage club activities and engagement through a monthly activity calendar
• Ensure full Mtwana box compliance
• Manage compliance with children safety systems and training
• Optimize rostering for member engagement and BCEA alignment
• Ensure compliance with H&S and brand standards

We can’t live without…

• Matric
• Knowledge of VASA app
• VASA Product Academy or Product Qualification
• Proactive solution orientation
• Train the Trainer VASA certification

We'd like you to have.

• Adaptability to a fast-paced, changing environment
• Curiosity and willingness to learn and grow
• Winning mentality and motivation to succeed
• Commitment to making a difference in people's lives
• Growth mindset
• Ability to work independently
• Trustworthiness and integrity
• Drive to create memorable moments for members
• Decision-making skills and ownership
• Action-oriented approach

• Customer relationship experience
• Energy, resourcefulness, and structure
• Exceptional conflict resolution skills
• Adaptability and flexibility
• Ability to build positive relationships
• Leadership qualities to inspire a team
• Wellness knowledge beyond the health club
• Quick and bold decision-making ability
• Agility and collaboration skills
• High interpersonal skills (EQ)

Cape Town, South Africa | Posted on 07/15/2025

The Client Experience Administrator will process ourindividual and corporate client registrations. They will be responsible foridentifying the client’s requirements and supporting first-time clientsthroughout the sign-up process as well as assisting existing clients with newfunctionalities, including handling different client queries. They will berequired to conduct transactional and ongoing due diligence on all clients. Asuccessful candidate will have a keen mind for compliance and administration.This includes working in accordance with the FICA Act to mitigate risk of moneylaundering and terrorist financing. They will have excellent interpersonalskills and impeccable written and oral communication ability.

Responsibilities and Duties

· KYC “Know Your Customer”–FICA, risk rating, PEPs & due diligence

· Opening of accounts withbanking partners

· Compliance checks andcreation of documents sent to clients

· Process flow management onthe CRM system

· Conversion ofregistrations and new FTCCs

· Management of bank auditsand remediation

· Liaising with banks AMLdepartment and reporting of any unusual or suspicioustransactions

· Taking of incoming callsfor new client queries

· Filing and otheradministrator task as and when they are required

· Liaise with relevantbanking partners’ Exchange Control Departments for all SouthAfricanReserve Bank related queries

· Principlesand ethics: Adhering to good practice and ethical principles and values.

· Goodwork ethic with a willingness to go the extra mile and work as a teamplayer.

· Mustbe motivated, energetic and committed to the role.

· Meticulous:Impeccably accurate with a keen eye for detail.

· Servicedelivery: Delivering results and exceeding customer expectations.

· Excellentinterpersonal skills and the ability to work effortlessly withclients andthe team. Displays gravitas & emotional maturity.

· Adaptability:Modifies approach in the face of new demands. Supports changeinitiatives,adjusting their actions appropriately when presented withadditionalinformation. Rises to new challenges.

· Efficiency:Organised with excellent diary and time management skills. Makestimelydecisions and accepts accountability for own actions, working wellunder pressure.

· Committedto targets and deadlines and able to multitask efficiently.

· Presentable:Neat, tidy, presentable and professional in appearance and manner.

· Communication:Excellent written and oral communication ability. Impeccabletelephoneetiquette. Able to handle difficult client queries politely and effectively.

Qualifications & Experience

Qualifications: Matric. Relevant tertiary degree /diploma advantageous.

As a Guest Experience Manager at Mount Nelson, you are part of a collective that crafts memorable guest experiences through exceptional customer service and personalized assistance. If you're looking to develop your skills and be part of the future of luxury, this is your moment!

Primary Responsibilities Include:

• Provide exceptional experiences for guests throughout their stay
• Act as a ‘One Point Contact' for the guests and constantly interact with guests in order to gain feedback
• Monitor daily bookings and ensure assigned rooms are prepared and checked prior to check-in
• Coordinate and manage communication between guests and the team and follow up to ensure we resolve guest concerns
• Inform guests of our Hotel services, including facilities and dining options
• Promote all Hotel amenities, conveniences and programs offered
• Liaise with Housekeeping and Food & Beverage teams to enhance the guest experience
  
  

• Diploma / Degree from a reputable institution
• Minimum of 3-4 years' experience in a similar role in luxury hospitality sector
• Proven work experience at a mid to senior level in hospitality management
• Proficiency in English; knowledge of other languages is a plus
• Strong sense of responsibility and a professional presentation
• Familiarity with hospitality industry luxury standards
  
  

• Competitive basic salary
• Loyalty and recognition rewards programs
• Employee Assistance & Wellness programs
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Other
• Industries IT Services and IT Consulting

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

As a Guest Experience Manager at Mount Nelson, you are part of a collective that crafts memorable guest experiences through exceptional customer service and personalized assistance. If you’re looking to develop your skills and be part of the future of luxury, this is your moment!

Primary Responsibilities Include:

• Provide exceptional experiences for guests throughout their stay
• Act as a ‘One Point Contact’ for the guests and constantly interact with guests in order to gain feedback.
• Monitor daily bookings and ensure assigned rooms are prepared and checked prior to check-in
• Coordinate and manage communication between guests and the team and follow up to ensure we resolve guest concerns.
• Inform guests of our Hotel services, including facilities and dining options.
• Promote all Hotel amenities, conveniences and programs offered.
• Liaise with Housekeeping and Food & Beverage teams to enhance the guest experience.

Requirements

What You Bring:

• Diploma / Degree from a reputable institution.
• Minimum of 3-4 years’ experience in a similar role in luxury hospitality sector.
• Proven work experience at a mid to senior level in hospitality management.
• Proficiency in English; knowledge of other languages is a plus
• Strong sense of responsibility and a professional presentation.
• Familiarity with hospitality industry luxury standards.

What We Offer:

At Mount Nelson, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

• Competitive basic salary
• Loyalty and recognition rewards programs
• Employee Assistance & Wellness programs

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry.

Cape Town, South Africa | Posted on 21/08/2025

We’re hiring! We’re looking for a smart, innovative Customer Experience Agent to join our team and help us ensure that our customers have a consistently excellent and delightful experience whenever they engage with us. Join us and be part of a fast-growing business that is disrupting the e-commerce delivery landscape in South Africa.

You will be part of the Customer Experience team who is the first line of communication in and out of the company.

Your role as a customer experience agent at Pargo is to add support to the Customer Experience team, assist with client queries coming in from various communication channels, and support the operation’s team to follow up on our partners or customer parcels.

• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Keeping records of customer interactions, transactions, comments and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support.
  

Someone who is aligned to our values and approach, and is a detail-oriented, energetic execution machine with the following requirements:

• National Senior Certificate (Gr 12) or equivalent
• Ability to stay calm when customers are stressed or upset
• Comfortable using computers, and CRM software, and other office tools like Google Sheets
• Experience working with a customer support environment

Our vision is to create access for anybody in Africa. Our approach to achieving this is to:

• Take action
• Execute exceptionally
• Be transparent
• Prioritise our customers and lastly and most importantly
• Dream BIG
  
  

• Valuable learning opportunities from seasoned professionals with an entrepreneurial spirit
  
• Insight into the runnings of a high growth, innovative start-up
  
• Competitive remuneration
  
• Encouragement of own initiatives
  
• Space for self-growth
  
• Fun activities with a cool team that regularly get together to do things like action cricket, paddle and runs
  

At Pargo, you’ll join a team of bold innovators reshaping logistics. We empower relentless problem-solvers to own their work, tackle tough challenges, and build a career with impact. You’ll thrive in a fast-paced, high-performance culture that rewards initiative, collaboration, and results. With a competitive base salary (no commission) and benefits, plus unmatched purpose and momentum, Pargo is where you’ll shape the future of last-mile delivery, and your own path to leadership.

Ready to take charge and make a difference? Join Pargo and become the relentless trailblazer our clients and team need.

Job Description
As a Bookkeeper in our Cloud Accounting team, you will play a key role in managing day-to-day financial processes for a portfolio of clients. From accurate transaction recording to preparing reports and reconciliations, your attention to detail will ensure that our clients' financial affairs are always in order.

Beyond the numbers, you will help maintain strong client relationships, support your team, and contribute to the smooth delivery of our accounting services.

Key responsibilities:

Client Accounting

• Record, process, and reconcile cashbook, debtors, creditors, fixed assets, and inventory.
• Perform balance sheet reconciliations, including loan accounts and prepayments.
• Prepare supporting schedules and documentation under supervision.
• Ensure transactions are accurately captured in the supplier, customer, and general ledgers.
• Process journal entries as needed.
• Assist with payroll tasks: processing, reconciliations, EMP201/EMP501, and COIDA/WCA submissions.
• Perform VAT calculations and reconciliations, and submit VAT201 returns in line with SARS requirements.

• Engage directly with clients to build strong working relationships.
• Work closely with POD team members to ensure accurate recording and handling of client data.
• Maintain up-to-date and accurate client information on the CRM system.
• Assist with client onboarding and offboarding processes.

• Plan monthly deliverables within your assigned client portfolio.
• Ensure timely submission of weekly timesheets (by COB Fridays).
• Completed tasks and projects within your portfolio to be signed-off daily.

• Complete all scheduled training.
• Stay current with changes and trends in the accounting industry.
• Seek guidance from your POD leader where needed to ensure effective task delivery.

• Diploma in Accounting or equivalent qualification.
• Minimum of 2 years' proven experience in a similar bookkeeping or accounting role.
• Strong working knowledge of Excel - must be proficient in formulas, data formatting, and using tools like "Text to Columns".
• Able to convert and clean up data from PDFs into Excel format.
• Experience with cloud accounting software (e.g. Xero, QuickBooks, or similar) is advantageous.
• Prior experience working in an accounting firm or servicing multiple clients is a plus.
• Flexibility to work USA hours when required / for meetings (from 17h00 onwards)

• Strong initiative and independence
• Ability to multitask in a fast-paced environment
• Excellent interpersonal and communication skills
• Team player with strong collaboration skills
• Analytical thinker with strong problem-solving ability
• High attention to detail and accuracy
• Reliable, dependable, and professional
• Ability to handle stress and adapt to change
• Strong planning and time management
• Fast learner with a proactive attitude

Annually Cost To Company (Market related)

Customer Experience Executive - Automotive Industry Create Magical Customer Moments in South Africa's Most Innovative Automotive Environment Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments where every interaction matters? Join our client's revolutionary automotive group that's transforming how South Africans buy and sell vehicles through cutting-edge digital innovation.

This is your chance to be the face of exceptional customer service in a digitally advanced automotive environment. You'll ensure every customer interaction exceeds expectations while supporting seamless operations across our client's innovative platforms.
What You'll Be Doing Delivery Excellence

• Coordinate weekly delivery logistics and manage comprehensive delivery boards
• Monitor and respond to customer communications across digital platforms
• Conduct thorough vehicle quality inspections to maintain premium standards
• Ensure no defective vehicles reach customers - maintaining the highest quality standards
• Coordinate driver logistics for customer pickups and deliveries
• Prepare vehicles for handover with meticulous attention to detail

• Provide warm, professional meet-and-greet services for all customers
• Coordinate hospitality services to ensure customer comfort during visits
• Manage trade-in vehicle evaluations and VIN verification processes
• Complete comprehensive FICA and insurance administration
• Conduct detailed test drives demonstrating vehicle features and confirming mechanical integrity
• Execute thorough Customer Protection Act (CPA) compliance procedures
• Handle all delivery documentation with precision and professionalism
• Provide branded gifts and ensure customers receive all promised items

• Conduct 24-hour follow-up calls to ensure customer satisfaction
• Manage the comprehensive 21-day customer care process
• Handle comeback management with solution-focused approaches
• Coordinate rental vehicles when required (with management approval)
• Oversee license and registration processes to completion
• Ensure all promised deliverables reach customers (number plates, documentation, refunds)

• Maintain showroom presentation to premium standards
• Coordinate vehicle displays with perfect pricing alignment and branding
• Manage car cleaning standards and quality control
• Oversee security protocols for building and facility lock-up
• Administer fuel management systems and driver coordination
• Conduct weekly vehicle inspection quality checks

• Perform accurate vehicle assessments using industry-standard tools
• Determine vehicle retention value through comprehensive inspections
• Utilize pricing platforms to ensure competitive market positioning

• Grade 12 qualification (non-negotiable)
• Customer service certification or diploma
• Minimum 2 years customer-facing experience
• Leadership capabilities and team collaboration skills

• Advanced Microsoft Office Suite (Word, Excel, PowerPoint)
• Automotive platform experience advantageous
• CRM system familiarity preferred

• Superior customer engagement - you genuinely care about creating exceptional experiences
• Pressure management - maintain excellence even during busy periods
• Transparency and integrity - honest communication builds lasting relationships
• Administrative excellence - meticulous attention to detail in all processes
• Process-driven mindset - you thrive with structured procedures and protocols
• Deadline focused - able to prioritize workloads and meet critical timelines
• Instruction execution - reliable follow-through on all directives
• Team collaboration - supportive team player who elevates others