128 Network Member jobs in South Africa

We're Hiring: Internal IT Senior Network and Desktop Support Technician | Alberton, Johannesburg (On-site)

Are you a tech-savvy professional passionate about keeping systems running smoothly and teams connected? We're looking for a skilled
Internal IT Senior Network and Desktop Support Technician
to join a leading telecommunications company specializing in high-speed fiber and wireless networks.

In this role, you'll provide
Tier 1 and Tier 2 IT support
across hardware, software, and network systems — ensuring the reliability of both head office and remote operations. You'll handle everything from user setup and troubleshooting to maintaining the company's internal network and ensuring IT security best practices are followed.

Key Responsibilities:

Desktop & application support for internal users (Windows, macOS, Microsoft 365)

Network monitoring and troubleshooting (LAN/WAN, Wi-Fi, VPN, VoIP)

Implementing IT security measures and managing user accounts (Active Directory, MFA, antivirus)

Supporting mobile and remote field teams across multiple locations

Assisting in server and infrastructure maintenance

What You'll Need:

2–4 years' experience in IT support, desktop support, or help desk roles

Strong knowledge of Windows 10/11, Microsoft 365, and TCP/IP networking

Excellent troubleshooting, communication, and documentation skills

Relevant IT certifications (A+, Network+, or Microsoft Certified) are a plus

This is an
on-site role
based in
Alberton, Johannesburg
, offering a dynamic environment within a growing telecoms infrastructure company.

Role Purpose

The Network Support Engineer L1 is a key member of the Westbase 247 NOC team, responsible for the initial handling and triage of customer and network-related incidents. This role supports the delivery of consistent technical assistance to customers, assists with first-line diagnostics, and provides a clear escalation path to higher-level engineers. The L1 Engineer plays a critical role in maintaining high levels of customer satisfaction by ensuring efficient, accurate, and timely support responses across communication channels.

Key Responsibilities

Technical Support and Incident Handling

• Provide first-line technical support to customers via phone, email, and internal platforms.
• Triage incoming incidents by gathering necessary technical details and classifying issues according to impact and urgency.
• Perform basic troubleshooting on network-related faults and escalate unresolved or complex cases to Level 2 or Level 3 support as appropriate.
• Log faults with upstream service providers or external vendors as necessary.
• Ensure that all issues are accurately documented and tracked in the internal ticketing system.

Communication and Customer Engagement

• Maintain regular communication with customers, providing clear, concise, and professional updates on issue status.
• Reinforce service level agreements (SLAs) and manage customer expectations effectively.
• Support the wider operations team by acting as the first point of contact for basic technical and service-related queries.

Collaboration and Escalation Support

• Work closely with Level 2 Engineers, Network Engineers, and Administration teams to escalate and resolve complex incidents.
• Participate in team discussions and troubleshooting sessions to further develop practical knowledge and skills.
• Assist in collecting relevant technical data (e.g., screenshots, logs, trace routes) to support escalated investigations.

Documentation and Knowledge Base Contribution

• Contribute to internal documentation by recording recurring issues, troubleshooting steps, and known workarounds.
• Update tickets with all relevant actions, timelines, and outcomes to ensure proper incident history.
• Support continuous improvement by flagging gaps or inconsistencies in processes or knowledge articles.

Role Requirements

• Minimum Certifications: CCNA, MTCNA, or JNCIA (or actively studying toward one of these).
• Experience: 1–3 years working within a WISP/FISP environment or Network Operations Centre.
• Fluent in English with excellent verbal communication and a professional phone manner.
• Calm, methodical, and process-driven when operating under pressure.
• Ability to work independently while adhering to established procedures and escalation paths.
• Enthusiastic about learning new technologies and committed to self-improvement beyond the formal work environment.

Job Type: Full-time

Pay: From R15 000,00 per month

Location:

• Century City, Western Cape (Required)

Work Location: In person

Visit for application

Closing date

We are seeking a versatile Network Engineer / Team Lead with strong Cisco ACI expertise and the ability to operate as a generalist across all areas of the network environment. This role combines technical delivery, team leadership, and end-to-end responsibility for maintaining and enhancing a complex enterprise and data centre network. The successful candidate will lead a team of 5 network engineers, 3 network interns, provide escalation support, and ensure seamless day-to-day operations while driving forward ACI-focused initiatives. The Required Tasks and Candidate Requirements are including, but not limited to

Required Tasks:

Monitor, troubleshoot, and resolve incidents across the entire network environment including LAN, WAN, Wi-Fi, firewalls, load balancers, and data centre infrastructure.

Provide ACI-specific support: APIC management, spine/leaf troubleshooting, and tenant policy administration.

Perform root cause analysis of recurring network issues and implement corrective actions.

Support change management processes including configuration changes, upgrades, and patching across all network platforms.

Cisco ACI Focus: Design and implement scalable ACI policies (tenants, VRFs, bridge domains, EPGs, contracts) aligned with business and security requirements.

Drive ACI fabric expansion, migrations, and multi-site or hybrid cloud integrations.

General Networking: Contribute to projects involving routing/switching, wireless, firewalls, WAN optimization, and load balancing.

Create and maintain technical documentation, standards, and network diagrams.

Requirements:

5 years of professional networking experience, with at least 2–3 years in Cisco ACI.

Strong generalist background across LAN/WAN, routing/switching, firewalls (Cisco/Checkpoint), wireless, load balancers (F5), and VPN technologies.

Proven expertise with Cisco ACI fabric (APIC, spines, leaves), tenants, VRFs, bridge domains, EPGs, and contracts.

Familiarity with Layer 2/3 protocols (VLANs, VXLAN, OSPF, BGP, MP-BGP EVPN).

Demonstrated leadership or team lead experience managing small to medium-sized teams

Structural Information
Job number:

Job title:
Specialist: Access Network Support (MN)

Job grade:
S5

Group/ BU:
CSB

Division:
Mobile Networks

Span of control:
0-5

Reports to:
Senior Management

Core Description
Responsible for operational service support to network operations role-players on access and core networkelements deployed and circuits provisioned with the view of meeting all specifi ed and desired companytargets and objectives. Interfacing and management of service providers as well as network assurance andcustomer satisfaction. Act as a subject matter expert on network and product performance to ensure apositive customer experience.

Job Responsibilities

• Manage and interface with service suppliers/ vendors on SLA/ KPI/ compliance/ for current and newtechnology introductions
• Advise on access network technology related assurance/ fulfi llment issues
• Analyse and advise on the current network design/ optimization
• Act as subject matter expert on access network/ core technology and products and services
• Evaluation of network design changes and manage/ advise on software patches
• Ensure all the network equipment installed are functional and comply with operational readiness standards
• Advise on and compile processes, work fl ow diagrams and design procedures
• Identify which services need to be improved on and how
• Evaluate network performance and provide directives to improve the network performance and customerexperience
• Manage new services/ products and support integrations into the network
• Manage and control change requests into the network
• Coordinate all network stakeholders and provide cross functional support
• Manage the currently deployed network capacity and dimensioning
• Report on network and product performance and improvement.

Core Competencies
FUNCTIONAL KNOWLEDGE

Customer experience; All access network technology types; Core/ Mobile technologies; Wireless technology; New generation network technology; Customer premises equipment; Business Processes; Project Management; Monitoring Systems; Contractor Management/ interface

Functional Skills
Analytical Thinking; Team player; Technical Problem Solving; Cross Functional Teamwork; Report WritingTechniques; Ability to communicate through all management levels; Trend Analysis; Persuasion; Presentation; Customer experience

ATTITUDES/ LEADERSHIP COMPETENCIES

Thought Leadership: Developing strategies/ Providing insights; Generating ideas; Exploring possibilities;Examining information; Adopting practical approaches

Market Leadership: Developing expertise; Challenging ideas; Interacting with people; Understanding people; Seizing opportunities; Managing tasks

Business Leadership: Pursuing goals; Taking action; Upholding standards; Managing tasks; Seizing opportunities

People Leadership: Making decisions; Empowering individuals; Challenging ideas; Directing people;Convincing people; Interacting with people

Personal Leadership: Embracing change; Thinking positively; Showing composure; Understanding people;Valuing individuals; Team working; Values Aligned with company Values

Certifications

• None

Education

• NQF 6: 3 year Diploma/ National Diploma in Telecommunication or Engineering

Experience

• 5 Years relevant experience

Additional Information
Special Requirements

• None

Physical Requirements

• None

Key Stakeholders

• Customers
• Suppliers/ Service Providers
• Partners
• Internal customers
• External customers

Main Purpose of the Role

The Desktop Technician is responsible for troubleshooting, identifying and resolving recurring operational issues, setting up hardware and software, and providing exceptional customer service. The role requires maintaining strong customer relationships and ensuring a positive experience for all users.

Key Responsibilities

• Install, configure, and maintain hardware and software applications as required.
• Provide general IT support to end-users.
• Assist users with the operation and repair of computer systems, network infrastructure, and other technical equipment.
• Collaborate effectively as a member of the IT support team, participating in technical discussions and knowledge sharing.

Requirements

• A+ certification.
• Minimum of 1 year of experience in an IT support role.
• Valid driver's license and own reliable transport.
• Strong verbal and written communication skills in both English and Afrikaans.

This position is ideal for candidates who are passionate about IT support and customer service, and who are eager to work in a collaborative and dynamic environment.

Please submit your CV with salary expectations to

Should your application be successful, we will be in contact with you. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.

Job Type: Full-time

Pay: R10 000,00 - R14 000,00 per month

Work Location: In person

Company Description

Ndio, trading as Wennze, is a pan-African Internet Service Provider (ISP) and Managed Services Provider (MSP), delivering reliable internet connectivity and comprehensive technology management solutions for homes, businesses, and enterprises across Africa. Our core services include high-speed fiber internet, LTE-based wireless broadband, VoIP and cloud telephony, IT infrastructure setup and maintenance, cybersecurity, cloud services, and 24/7 technical support. We serve a diverse market ranging from households and SMEs to large enterprises, and NGOs. Ndio stands out with its Africa-wide reach, partnerships with top ISPs and mobile operators, and a digital-first support approach.

Role Description

This is a full-time on-site role for a Network Engineer based in Western Cape, South Africa. The Network Engineer will be responsible for designing, implementing, and managing network infrastructure to ensure optimal performance and security. Day-to-day tasks include network administration and engineering, troubleshooting network issues, and maintaining network security. The role also involves creating and implementing network designs and collaborating with other teams to support the company's connectivity and managed services.

Qualifications

• Network Administration and Network Engineering skills
• Experience in troubleshooting network issues and maintaining network security
• Competence in Network Design
• Excellent problem-solving and analytical skills
• Strong attention to detail and ability to work in a fast-paced environment
• Possession of relevant certifications (e.g., CCNA, CCNP) is a plus
• Bachelor's degree in Computer Science, Information Technology, or related field

We run critical business systems across multiple brands, reliable, secure and well-architected networks are the backbone. You'll design, deploy and optimise the connectivity architecture that keeps people selling, factories running and customers served. If you enjoy solving thorny issues, improving systems and sharing knowledge, this is a role with impact.

What you'll own

• Design, deploy and optimise enterprise LAN/WLAN/WAN and Data Centre switching platforms.
• Provide third-line operational support for complex incidents and ensure network stability and performance (target: 98% SLA).
• Maintain and upgrade systems (patching, firmware, lifecycle planning) according to governance schedules.
• Collaborate with Infrastructure, Security and Systems teams to drive operational excellence and share knowledge.
• Research and advise on strategic network decisions and emerging technologies that deliver business value.

What success looks like

• Stable, well-documented network platforms with measured improvements in availability and performance.
• Proactive identification and remediation of risk and degradation, measured against SLAs and monitoring alerts.
• Clear technical input into IT strategy and successful delivery of projects aligned to business needs.

Essential qualifications & Certs:

• CCNP
  : Cisco Certified Network Professional (Enterprise Infrastructure)
• CCNA
  : Cisco Certified Network Associate
• NSE4
  : FortiNet Network Security Expert

Desirable Certs:

• CCIE/CCNP
  (Data Centre, Wireless, Security)
• NSE7
  or equivalent design certifications

Your Experience & technical strengths:

• Minimum 3 years' hands-on experience
  designing and managing enterprise-scale networking, Wi-Fi, security and data-centre networks (5 years desirable for senior hires).
• Strong protocol & platform knowledge: STP, VRF, vPC, BGP, MPLS/SD-WAN, VLANs, QoS, NetFlow, SNMP and modern Wi-Fi standards a/b/g/n/ac/ax).
• Practical security experience: zone-based firewalling, IPS, IPSec VPNs, web filtering and Fortinet platforms.
• Data-centre skills: iSCSI, Fibre-Channel concepts, high-availability switching topologies.

Other practicals

• On-site presence is required and travel in South Africa and to regional sites (Namibia, Botswana, Zambia) may be required from time to time
• Manager
  : Networks Team Lead; this role does not carry direct reports but offers opportunities for cross-skilling and leadership in projects.

What we offer

• A stable, brand-diverse employer with development opportunities, certification support and clear career pathways.
• Competitive package (negotiable by experience), study leave for certifications and a practical, supportive IT team that values craftsmanship over buzzwords.

Take the Next Step with Us

At the heart of our
AVI Shared Services Divisions
is a commitment to excellence, collaboration, and continuous improvement. If reliable, well-engineered networks are your thing (and yes, we mean that in the neat-rack, zero-downtime way) this is the place for you.
Apply today to become a key player in our Infrastructure Network Team

About AVI Limited & IT Shared Services Division

At our company, we believe in collaboration and innovation to drive exceptional results. Our Shared Services departments, spanning IT, Finance, HR, Logistics, Digital, Marketing, and Field Marketing are essential to the growth of our industry-leading brands. We foster a high-performance culture where teamwork, accountability, and creative problem-solving are celebrated.

Our
AVI IT Shared Services Division
is the backbone of AVI's operational efficiency. As a proud SAP house, we utilise world-class ERP solutions to streamline operations and ensure seamless integration of technology across our businesses. The team is dedicated to maintaining robust systems and infrastructure, driving automation, improving processes, and safeguarding cybersecurity. By leveraging SAP and other cutting-edge tools, IT empowers our teams to work smarter, innovate, and deliver exceptional results.

Network Engineer

Recruiter:
Data Centrix

Job Ref:
JHB /MS

Date posted:
Wednesday, October 15, 2025

Location:
Johannesburg, South Africa

SUMMARY:
Managed Talent Solutions' client in the Aviation sector is looking for a Network Engineer to be based at their offices in the East Rand on contract. The successful candidate should have strong Cisco experience and must have a CCNP certification. Strong firewall experience using Fortinet/Sophos is essential along with a solid foundation in troubleshooting. The contract role

POSITION INFO:

• Review client requirements and collaborate with other IT engineers to define the optimal networking and firewalling solutions in accordance with organisational policies.
• Design and implement new network solutions and/or improve the efficiency of current networks.
• Configure firewalls for usage, manage their day-to-day operations and perform regular maintenance through upgrades and patches to ensure optimal performance, maximise network efficiency and security.
• Configure, manage and maintain secure intra- and inter-organisational communication channels, such as VPNs and IPSec tunnels.
• Perform quarterly firewall health checks removing unnecessary rules, interfaces, etc. and optimising rules where possible.
• Assist with the installation, configuration and support of network equipment across the LAN, WLAN, WAN and SD-WAN, both wired and wireless.
• Participate in cross-functional troubleshooting support for internal and external clients and network fault investigations.
• Liaise with network service providers and vendors, ensuring service level agreements are met and organisational policies and principles adhered to.
• Maximise network performance through ongoing monitoring and optimisation.
• Ensure supporting documentation and diagrams remain up to date.
• Ensure all network equipment is sufficiently secured (logically and physically), so that no unauthorised access can be gained.
• Provide monthly reporting as required.
• Maintain Network Monitoring Tools
• Configure, Manage and Support Network Access Control (NAC) Systems

The role of the Specialist Network Engineer encompasses many activities, including (but not limited to):

• Designing and managing complex network architectures, including cloud networking.
• Leading the troubleshooting of network issues to ensure high availability.
• Implementing and managing network security solutions, including firewalls and VPNs.
• Developing policies and best practices for network management.
• Collaborating with Senior Engineers to transfer research findings into scalable, production-ready solutions.
• Providing expert insights on specific tools, frameworks, or algorithms, ensuring the organization stays ahead in innovation.

• NQF 6 or a Degree in Information Communication Technology (ICT) field incorporating (but not limited to) Information Systems;
• Microsoft certification or Cisco Certification or AWS certification, and
• Minimum of 6 years' experience as a Network Engineer or Data Centre.