64 Network Manager jobs in South Africa

Network Manager

RSAWEB

Posted 24 days ago

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Job Description

The Network Manager role for the Group (comprising Octotel & RSAWEB) presents an enticing opportunity. The chosen candidate will have the chance to leverage their skillset across a wide array of products supported by two robust, carrier-grade networks.

Both Octotel and RSAWEB have firmly established themselves in the telecommunications sector:

RSAWEB:

Established in 2001, RSAWEB is a fast-growing and highly innovative Internet Service Provider. We specialize in Cloud infrastructure, Enterprise Connectivity, Mobile Data Management, Fibre To The Home and Fibre To The Business. Our focus is on helping customers succeed online by leveraging technology to increase revenue, manage risk and contain costs.

Octotel:

Established in 2016, Octotel is a fast growing and highly innovative Fibre Network Operator. We specialize in the build of FTTx networks across South Africa. Our focus is on providing our customers with the best possible internet experience through a stable and high-speed fibre connection.

A day in your life as the Network Manager:

• Ensure daily operational duties are fulfilled

• Managing a team of Network and Net-SysAdmin engineers

• Ongoing maintenance and improvement of the RSAWEB network

• Overall planning of network rollout and associated tasks

• Managing of the RSAWEB network within budget parameters

• Maintain network stability and uptime of the RSAWEB network

• Network product support and ongoing development

• Security of the overall network

• Execution of the group network strategy

• Internal customer support

• And any other reasonable task

•This role requires managing a team of highly skilled engineers and providing the necessary direction to ensure operational or project success.

•Providing leadership to the team which includes day-to-day management, cultivating the company culture and ensuring the team is successful

•We encourage internal learning and on-the-job training. Engineering managers are required to provide coaching and necessary guidance to technical and non-technical staff.

Requirements

• CCNP/CCSP certification with official CSCO number

• 10+ years working within an ISP based environment

• Experience and knowledge of Cisco routers and switches (IOS)

• Experience and knowledge of Juniper routers and switches (JUNOS)

• Experience and knowledge of Extreme Networks switches (EXOS)

• Experience and knowledge of IP addressing and subnetting (IPv4 &IPv6)

• Experience and knowledge of Routing protocols including BGP and OSPF

• Experience and knowledge of MPLS and Metro Ethernet protocols

• Excellent analytical and troubleshooting ability

• Experience and knowledge of of Linux Servers

• Experience and knowledge of Radius (AAA)

• Experience and knowledge of VMWare and virtualization

• Proficiency with source-control tools (GitHub, Bitbucket, etc.)

• Familiar with monitoring systems/tools e.g. Netdata/Zabbix/Iris

• Experience leading a engineering team

• Knowledge of a wide variety of network solutions, standards and protocols

• Experience in working with multi-cultured employees

• Excellent communication and presentation skills

• Ability to take ownership of projects and initiatives with minimal supervision

• Ability to work under pressure and is stress tolerant

• Capacity planning and network optimization experience

• Valid driver license and own transport

• Experience working in an entrepreneurial environment

• Company contribution to Medical Aid

• Retirement Annuity contribution

• Discounted Internet Connectivity

• Free Barista prepared coffee, breakfasts and snacks.

• Employee Wellness Programme (ICAS). Providing free 24/7/365 counselling for you and your family in your household, as well as other health and wellbeing resources, provided by registered professionals.

• Exposure to latest industry technologies and standards

• Lastly, a work environment that rivals the very best!

• Flexible working hours

If you have not heard from us within 2 weeks of submitting your application, please consider your application as unsuccessful.

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Network Manager

R900000 - R1200000 Y CapConnect

Posted today

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Job Description

Location:
Cape Town (Onsite)

Department:
IT

About the Role

We are seeking a
hands-on Network Manager
to oversee and optimise both the
ISP network
and the
corporate IT network
that supports diverse business operations. This is a leadership role requiring strong technical expertise, project planning skills, and the ability to manage a small, skilled team in a collaborative environment.

The successful candidate will be responsible for
project delivery, ongoing maintenance, and strategic improvements
to ensure the highest levels of availability, performance, and reliability. This role includes leading critical projects such as
network migrations
—ensuring detailed planning, minimal downtime, and smooth execution.

Key Responsibilities

  • Manage, mentor, and support a small team of
    Network Engineers
    .
  • Lead
    project planning, execution, and delivery
    for network-related initiatives (e.g., migrations, upgrades, expansions).
  • Draft and maintain
    physical and logical network documentation
    (charts, diagrams, inventories).
  • Ensure high uptime, stability, and security of both
    ISP infrastructure
    and
    internal corporate networks
    .
  • Work closely with the broader
    IT team (small team, onsite)
    to align network operations with organisational goals.
  • Collaborate with business leaders on
    IT strategy and growth initiatives
    .
  • Monitor performance, identify bottlenecks, and implement improvements.
  • Manage vendor relationships and ensure compliance with service-level agreements.
  • Lead incident response and troubleshooting for critical network issues.

Requirements

  • Proven experience in
    network management
    (ISP and corporate environments advantageous).
  • Hands-on technical expertise with
    routing, switching, firewalls, and ISP-grade technologies
    .
  • Strong
    project management skills
    —able to draft, plan, and deliver large migration/upgrade projects with minimal disruption.
  • Experience creating and managing
    network documentation and diagrams
    .
  • Ability to balance
    technical execution
    with
    strategic business alignment
    .
  • Excellent
    people management and communication skills
    —able to lead and motivate teams.
  • A collaborative mindset and ability to work closely with cross-functional teams.
  • Based in
    Cape Town
    and available for
    onsite work
    .

Nice-to-Have

  • Exposure to
    ISP service delivery
    and customer-facing operations.
  • Knowledge of
    business continuity planning
    in network operations.
  • Interest in developing toward
    business and IT strategy leadership
    .

Why Join?

  • Opportunity to shape and grow
    ISP and IT network infrastructure
    .
  • Be part of a
    tight-knit onsite IT team
    with strong collaboration.
  • Hands-on role with
    career growth into business strategy and leadership
    .
  • Work on
    high-impact projects
    such as organisation-wide migrations.
This advertiser has chosen not to accept applicants from your region.

Network Manager

RSAWEB

Posted today

Job Viewed

Tap Again To Close

Job Description

The Network Manager role for the Group (comprising Octotel & RSAWEB) presents an enticing opportunity. The chosen candidate will have the chance to leverage their skillset across a wide array of products supported by two robust, carrier-grade networks.

Both Octotel and RSAWEB have firmly established themselves in the telecommunications sector:

RSAWEB:

Established in 2001, RSAWEB is a fast-growing and highly innovative Internet Service Provider. We specialize in Cloud infrastructure, Enterprise Connectivity, Mobile Data Management, Fibre To The Home and Fibre To The Business. Our focus is on helping customers succeed online by leveraging technology to increase revenue, manage risk and contain costs.

Octotel:

Established in 2016, Octotel is a fast growing and highly innovative Fibre Network Operator. We specialize in the build of FTTx networks across South Africa. Our focus is on providing our customers with the best possible internet experience through a stable and high-speed fibre connection.

A day in your life as the Network Manager:

• Ensure daily operational duties are fulfilled

• Managing a team of Network and Net-SysAdmin engineers

• Ongoing maintenance and improvement of the RSAWEB network

• Overall planning of network rollout and associated tasks

• Managing of the RSAWEB network within budget parameters

• Maintain network stability and uptime of the RSAWEB network

• Network product support and ongoing development

• Security of the overall network

• Execution of the group network strategy

• Internal customer support

• And any other reasonable task

•This role requires managing a team of highly skilled engineers and providing the necessary direction to ensure operational or project success.

•Providing leadership to the team which includes day-to-day management, cultivating the company culture and ensuring the team is successful

•We encourage internal learning and on-the-job training. Engineering managers are required to provide coaching and necessary guidance to technical and non-technical staff.

Requirements

• CCNP/CCSP certification with official CSCO number

• 10+ years working within an ISP based environment

• Experience and knowledge of Cisco routers and switches (IOS)

• Experience and knowledge of Juniper routers and switches (JUNOS)

• Experience and knowledge of Extreme Networks switches (EXOS)

• Experience and knowledge of IP addressing and subnetting (IPv4 &IPv6)

• Experience and knowledge of Routing protocols including BGP and OSPF

• Experience and knowledge of MPLS and Metro Ethernet protocols

• Excellent analytical and troubleshooting ability

• Experience and knowledge of of Linux Servers

• Experience and knowledge of Radius (AAA)

• Experience and knowledge of VMWare and virtualization

• Proficiency with source-control tools (GitHub, Bitbucket, etc.)

• Familiar with monitoring systems/tools e.g. Netdata/Zabbix/Iris

• Experience leading a engineering team

• Knowledge of a wide variety of network solutions, standards and protocols

• Experience in working with multi-cultured employees

• Excellent communication and presentation skills

• Ability to take ownership of projects and initiatives with minimal supervision

• Ability to work under pressure and is stress tolerant

• Capacity planning and network optimization experience

• Valid driver license and own transport

• Experience working in an entrepreneurial environment

• Company contribution to Medical Aid

• Retirement Annuity contribution

• Discounted Internet Connectivity

• Free Barista prepared coffee, breakfasts and snacks.

• Employee Wellness Programme (ICAS). Providing free 24/7/365 counselling for you and your family in your household, as well as other health and wellbeing resources, provided by registered professionals.

• Exposure to latest industry technologies and standards

• Lastly, a work environment that rivals the very best!

• Flexible working hours

If you have not heard from us within 2 weeks of submitting your application, please consider your application as unsuccessful.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Network manager

RSAWEB

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent
The Network Manager role for the Group (comprising Octotel & RSAWEB) presents an enticing opportunity. The chosen candidate will have the chance to leverage their skillset across a wide array of products supported by two robust, carrier-grade networks. Both Octotel and RSAWEB have firmly established themselves in the telecommunications sector: RSAWEB: Established in 2001, RSAWEB is a fast-growing and highly innovative Internet Service Provider. We specialize in Cloud infrastructure, Enterprise Connectivity, Mobile Data Management, Fibre To The Home and Fibre To The Business. Our focus is on helping customers succeed online by leveraging technology to increase revenue, manage risk and contain costs. Octotel: Established in 2016, Octotel is a fast growing and highly innovative Fibre Network Operator. We specialize in the build of FTTx networks across South Africa. Our focus is on providing our customers with the best possible internet experience through a stable and high-speed fibre connection. A day in your life as the Network Manager: • Ensure daily operational duties are fulfilled • Managing a team of Network and Net-Sys Admin engineers • Ongoing maintenance and improvement of the RSAWEB network • Overall planning of network rollout and associated tasks • Managing of the RSAWEB network within budget parameters • Maintain network stability and uptime of the RSAWEB network • Network product support and ongoing development • Security of the overall network • Execution of the group network strategy • Internal customer support • And any other reasonable task •This role requires managing a team of highly skilled engineers and providing the necessary direction to ensure operational or project success. •Providing leadership to the team which includes day-to-day management, cultivating the company culture and ensuring the team is successful •We encourage internal learning and on-the-job training. Engineering managers are required to provide coaching and necessary guidance to technical and non-technical staff.Requirements • CCNP/CCSP certification with official CSCO number • 10+ years working within an ISP based environment • Experience and knowledge of Cisco routers and switches (IOS) • Experience and knowledge of Juniper routers and switches (JUNOS) • Experience and knowledge of Extreme Networks switches (EXOS) • Experience and knowledge of IP addressing and subnetting (IPv4 &IPv6) • Experience and knowledge of Routing protocols including BGP and OSPF • Experience and knowledge of MPLS and Metro Ethernet protocols • Excellent analytical and troubleshooting ability • Experience and knowledge of of Linux Servers • Experience and knowledge of Radius (AAA) • Experience and knowledge of VMWare and virtualization • Proficiency with source-control tools (Git Hub, Bitbucket, etc.) • Familiar with monitoring systems/tools e.g. Netdata/Zabbix/Iris • Experience leading a engineering team • Knowledge of a wide variety of network solutions, standards and protocols • Experience in working with multi-cultured employees • Excellent communication and presentation skills • Ability to take ownership of projects and initiatives with minimal supervision • Ability to work under pressure and is stress tolerant • Capacity planning and network optimization experience • Valid driver license and own transport • Experience working in an entrepreneurial environment• Company contribution to Medical Aid • Retirement Annuity contribution • Discounted Internet Connectivity • Free Barista prepared coffee, breakfasts and snacks. • Employee Wellness Programme (ICAS). Providing free 24/7/365 counselling for you and your family in your household, as well as other health and wellbeing resources, provided by registered professionals. • Exposure to latest industry technologies and standards • Lastly, a work environment that rivals the very best! • Flexible working hours If you have not heard from us within 2 weeks of submitting your application, please consider your application as unsuccessful. #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

IOT / Network Manager

Randburg, Gauteng 60 Degrees Ltd

Posted 11 days ago

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Job Description

Overview

Our client is transforming public transport by delivering rich digital experiences through a connected WiFi platform. Their custom hardware powers connectivity in thousands of taxis across South Africa. As they scale, uptime, network performance, and device reliability are critical to delivering uninterrupted value to commuters and partners.

Role

We’re looking for an IoT / Networking Manager to take full ownership of the hardware ecosystem and network infrastructure. You will manage a distributed fleet of routers, oversee firmware integrity, maintain connectivity layers, and ensure uptime across all deployed devices. This role requires hands-on technical depth across embedded systems, Linux environments, and networking principles. You’ll also interface with third-party vendors, ISPs, and internal stakeholders to drive consistent delivery and technical excellence.

Responsibilities
  • Manage and monitor our national fleet of routers (OpenWRT-based).
  • Maintain and deploy firmware updates, working with developers to QA and release changes.
  • Track firmware versions, debug devices in the field, and ensure seamless rollouts.
  • Ensure consistent uptime of WiFi services and router heartbeat signals.
  • Configure and maintain APNs, VPNs, and other connectivity channels.
  • Optimise networking parameters for throughput, security, and latency.
  • Deep familiarity with the router stack:
    • OpenWRT firmware
    • Bash and Lua scripts
    • Chilli query for captive portal and access control
  • Coordinate with our networking partner to ensure VPN connectivity with L2TP and TINC protocols
  • Interface with SIM/APN/VPN partners, network providers, and firmware vendors.
  • Collaborate with internal teams (Product, Ops, Customer Success) to surface and resolve fleet issues.
  • Act as a technical escalation point for device and connectivity-related challenges.
  • Set up alerting, uptime monitoring, and fleet health dashboards.
  • Track key KPIs (router uptime, firmware coverage, connectivity success rate).
  • Report on partner SLA performance and recommend improvements.
Requirements
  • Proven experience managing IoT devices or embedded Linux systems at scale.
  • Strong Linux CLI fluency; certifications (e.g., LPIC-1, RHCSA) are a plus.
  • Proficiency in Bash/shell scripting and network diagnostics tools.
  • VPN configuration
  • Lua and uhttpd web stacks (Not required but a bones)
  • Chilli Query or similar captive portal systems
  • Excellent problem-solving and debugging skills.
  • Proactive, detail-oriented, and operationally rigorous.
  • Clear communicator able to translate technical issues to non-technical stakeholders.
  • Comfortable managing third-party relationships and vendor SLAs.
  • Router uptime consistently >98% across the fleet.
  • Resolution of field issues within SLA targets
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Regional Network Manager

R900000 - R1200000 Y Beijing Foreign Enterprise Management Consultants Co.,Ltd.

Posted today

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Job Description

About the Company
: Our trusted Partner, A Global Leader in ICT solutions and technology innovator, is hiring an experienced Regional Manager to join the team in Durban, Westville on a
12-Month Fixed-Term Contract.

The desired Candidate will be responsible for
Managing Network Operations (Optimize Performance, Network Expansion, Multi-Site Upkeep, Ensuring availability and quality) and Staff Performance at various BTS Sites across the KZN Region.

Summary of Duties and Responsibilities:

Operations:
Ensure an ongoing routine maintenance program with adequate availability of resources and equipment.

Staff Management:
Daily work planning, Task Allocation, Shifts, Leave, Individual performance management.

Budget Management:
Prepare Annual Budget and Manage Budget Allocation.

Reporting:
Create and present various kinds of reports to management.

QA & Environmental Management:
Ensure adherence to ISO 9001, & QM Standards.

Ensure resource and equipment availability.

Requirements:

Degree/Diploma in Electrical Engineering / Telecoms / Light Current

+6 Years' Experience in Telecommunications (Technical Engineering & Build vs Leadership & Oversight)

Strong Management / Leadership Expertise | +2 Years Technical Radio Network Engineering & Build.

Knowledge of Technical Domains / Infrastructure Elements (Transmission, Microwave, Direct Current, Copper & Fiber Access)

This advertiser has chosen not to accept applicants from your region.

IOT / Network Manager

Bryanston, Gauteng R400000 - R800000 Y 60 Degrees Ltd

Posted today

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Job Description

About: Our client is on a mission to transform public transport by delivering rich digital experiences through a connected WiFi platform. Their custom hardware fleet powers connectivity in thousands of taxis across South Africa. As they scale, uptime, network performance, and device reliability are critical to delivering uninterrupted value to commuters and partners.

Summary: We're looking for an
IoT / Networking Manager
to take full ownership of our client's hardware ecosystem and network infrastructure. You will manage a distributed fleet of routers, oversee firmware integrity, maintain connectivity layers, and ensure uptime across all deployed devices. This role requires hands-on technical depth across embedded systems, Linux environments, and networking principles. You'll also interface with third-party vendors, ISPs, and internal stakeholders to drive consistent delivery and technical excellence.

Responsibilities:

  • Manage and monitor our national fleet of routers (OpenWRT-based).
  • Maintain and deploy firmware updates, working with developers to QA and release changes.
  • Track firmware versions, debug devices in the field, and ensure seamless rollouts.
  • Ensure consistent uptime of WiFi services and router heartbeat signals.
  • Configure and maintain APNs, VPNs, and other connectivity channels .
  • Optimise networking parameters for throughput, security, and latency.
  • Deep familiarity with the router stack:
  • OpenWRT
    firmware
  • Bash and Lua
    scripts
  • Chilli query
    for captive portal and access control
  • Coordinate with our networking partner to ensure VPN connectivity with L2TP and TINC protocols
  • Interface with SIM/APN/VPN partners, network providers, and firmware vendors.
  • Collaborate with internal teams (Product, Ops, Customer Success) to surface and resolve fleet issues.
  • Act as a technical escalation point for device and connectivity-related challenges.
  • Set up alerting, uptime monitoring, and fleet health dashboards.
  • Track key KPIs (router uptime, firmware coverage, connectivity success rate).
  • Report on partner SLA performance and recommend improvements.

Requirements:

  • Proven experience managing IoT devices or embedded Linux systems at scale.
  • Strong Linux CLI fluency; certifications (e.g., LPIC-1, RHCSA) are a plus.
  • Proficiency in bash/shell scripting and network diagnostics tools.
  • Familiarity with:
  • VPN configuration
  • Mobile networking (APNs, SIM provisioning)
  • Lua and uhttpd web stacks (Not required but a bones)
  • Chilli Query or similar captive portal systems
  • Excellent problem-solving and debugging skills.
  • Proactive, detail-oriented, and operationally rigorous.
  • Clear communicator able to translate technical issues to non-technical stakeholders.
  • Comfortable managing third-party relationships and vendor SLAs.
  • Router uptime consistently >98% across the fleet.
  • VPN / APN failure rate <1%.
  • Resolution of field issues within SLA targets

For more roles, please have a look at our website ). or follow us on LinkedIn ) and Instagram (@60d_sixtydegrees).

This advertiser has chosen not to accept applicants from your region.
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Junior Network Manager

R600000 - R1200000 Y Centracom

Posted today

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Job Description

Job Responsibilities: -

Takes escalations from General Support requiring further Data specific technical assistance

Proficient with technical escalations from clients, wholesalers, interconnect partners, internal teams and service providers.

Ensures a work ticket is opened on the internal logging system if not already open for escalation from Resellers / customers

Applies/uses diagnostic techniques and tools to identify problems, investigate causes and recommend/implement solutions to correct common failures

Arranges for on-site technical assistance to be provided where necessary by generating a request to the Centracom Technicians Department

Supports Centracom technicians with specific technical assistance, addressing Data issues

Escalates more complex problems to a higher level of expertise within the organisation

Engages with upstream service providers as part of the issue resolution process

Ensures feedback is given to the customer/wholesaler within an appropriate timeframe

Assists with departmental special projects

Actions ad-hoc requests delegated to him/her by their Senior

Perform Basic Network Troubleshooting

Support Network Installation and Configuration

Ensure Network Security Practices

Provide User Support for Network Connectivity

Learn and Apply New Networking Technologies

Collaborate with the Voice Team for quicker resolutions to certain voice/link related issues

Accountabilities and Performance Measures: -

Incident Management & Troubleshooting

Skills Knowledge and Experience

At least one years' experience

Basic Networking Concepts

Switching and Routing

Network Troubleshooting

Firewall and Security Basics

Wireless Networking

Basic knowledge of Mikrotiks and Cisco Technologies

Telecomms environment essential

Own car and reliable transport desirable.

Salary market related : 1-2 years experience

This advertiser has chosen not to accept applicants from your region.

Truck Dealer Network Manager

R300000 - R350000 Y Simplex Africa pea

Posted today

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Job Description

he Dealer Network Manager will be responsible for developing, managing, and optimizing the performance of the dealer network to drive truck sales, aftersales service excellence, and brand growth. Ensuring that dealers meet sales targets, deliver exceptional customer experiences, and adhere to brand standards while expanding market coverage.

Duties & Responsibilities

1. Dealer Network Development & Management

  • Build, maintain, and enhance relationships with the dealer network to ensure alignment with the brand's vision, values, and sales objectives.
  • Identify and appoint new dealers in strategic locations to grow market presence.
  • Oversee dealer onboarding, training, and integration into the brand network.
  • Monitor dealer facilities, resources, and capabilities to meet operational standards.

2. Sales & Performance Management

  • Set and communicate dealer sales targets and business objectives.
  • Monitor dealer sales performance, market share, and profitability.
  • Analyze market trends, competitor activities, and customer needs to support dealers in achieving targets.
  • Implement dealer incentive and reward programs to drive performance.

3. Marketing & Brand Support

  • Work with dealers to plan and execute local marketing campaigns and events.
  • Ensure dealers maintain brand identity in showrooms, advertising, and customer interactions.
  • Coordinate product launches, demonstrations, and customer engagement activities with dealers.

4. Aftersales & Service Excellence

  • Collaborate with service and parts departments to ensure aftersales support meets customer expectations.
  • Monitor warranty claims, parts availability, and service turnaround times across the dealer network.
  • Support dealers in improving service quality and customer retention.

5. Compliance & Standards

  • Ensure dealers comply with legal, financial, and operational requirements.
  • Conduct regular dealer audits on sales, service, and operational processes.
  • Uphold ethical business practices across the network.

Desired Experience & Qualification

  • Bachelor's degree in business, Sales, Marketing, or related field (preferred).
  • Minimum 5–7 years' experience in dealer management, sales, or network development in the automotive or truck industry.
  • Proven track record in achieving sales growth and managing dealer relationships.
  • Strong understanding of truck product lines, fleet sales, and commercial vehicle markets.

Job Types: Full-time, Permanent

Pay: R30 000,00 - R35 000,00 per month

Work Location: In person

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Portuguese Speaking Provider Network Manager

Eastern Cape, Eastern Cape The Cigna Group

Posted 16 days ago

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Job Description

As a Provider Network Manager you will be part of the Provider Services Organization, being responsible for developing and managing relationships with Health Care Providers in Africa. You will work very closely with peers and stakeholders strategically positioned across the globe to deliver best in class service to CGHB's providers, customers and clients.
Key to the role will be managing providers' end-to-end journey, from on-boarding, enquiries, training, performance monitoring, complaints resolution and driving engagement initiatives.
**Key Responsibilities:**
+ Manages contracting and relations with healthcare providers including but not limited to Hospitals, clinics, pharmacies and physicians.
+ Collaborates with respective teams in performing service area analysis and cost analysis to identify network development and renegotiation opportunities.
+ Acts as an expert with regards to the medical landscape in the countries within your region and continuously monitor evolutions in that respect.
+ Conducts smooth on-boarding and all aspects of health care professional education for existing and newly contracted health care professionals in the region.
+ Manages day-to-day operational maintenance of provider relationships including resolution of potential complaints, escalations, suspensions or threats.
+ Monitors and analyzes data such as Operations KPIs and reconciliation results to provide a comprehensive support to providers on their interpretation.
+ Strive for continuous service improvement via analyses of root causes and proactive implementation of data-driven initiatives.
+ Proactive communication with providers and maintenance of provider communications channels taking into consideration the local habits and practices.
+ Provide consolidated feedback to PSO management team
+ Conduct provider visits as applicable and regular meetings with your dedicated health care providers.
**Your profile**
+ If internal 2 years of Cigna experience, relevant experience in other functions, and a strong performance track record.
+ If external, at least 3 years of experience in provider relations, network management or network operations with a customer/provider-facing experience profile.
+ **Proficient in English and Portuguese.** Any other additional language is a plus.
+ Strong analytical and problem-solving skills.
+ International mind-set able to work remotely with colleagues, partners and providers across the globe.
+ Striving for excellent service to our members, clients and providers is part of your DNA.
+ Strong can-do attitude, and high qualification in relationship management, including broad understanding of multicultural behaviors.
+ Action-oriented, problem-solving attitude
+ Excellent organization, planning and prioritization skills to meet deadlines.
+ Experience in complaints management - with a proven track record in improving customer service standards.
+ Ability to assess the situation/issue, carry out appropriate research, gather the relevant data and provide constructive feedback on the outcome.
+ Accountability - to assume ownership for achieving personal results and to contribute for collective team goals.
+ Excellent communication skills - verbal, written and presentation.
+ Be a positive role model and be able to work independently and in conjunction with co-workers of all levels.
+ Experience interpreting data, drafting reports.
+ Strong practical knowledge of MS Office applications, including Excel.
+ Availability to travel 10% of your time (estimation).
**About Cigna Healthcare**
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._
_If_ _you require reasonable accommodation in completing the online application process, please email:_ _for support. Do not email_ _for an update on your application or to provide your resume as you will not receive a response._
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  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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