439 Network Administration jobs in South Africa
Network Support Engineer
Posted today
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Company Description
Brilliant Computers Citadel and Information Technology provides 24/7 IT Maintenance Services across the globe, managed by a dedicated team of vibrant young professionals. We specialize in enhancing business performance through flexible and cost-effective IT solutions and ensuring exceptional customer experience.
Role Description
This is a part-time on-site role for a Network Support Engineer located in Voat Phnum. The Network Support Engineer will be responsible for daily network administration, network engineering tasks, technical support, troubleshooting network issues, and ensuring network security. The role includes maintaining and optimizing IT infrastructures to ensure seamless operation.
Qualifications
- Network Administration and Network Engineering skills
- Technical Support and Troubleshooting skills
- Network Security knowledge
- Excellent problem-solving and analytical skills
- Ability to work independently and as part of a team
- Bachelor's degree in Computer Science, Information Technology, or related field
- Relevant certifications such as CCNA, CompTIA Network+, or equivalent are a plus
- Experience in managing IT infrastructures is advantageous
Network Support Engineer Johannesburg
Posted 25 days ago
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Reference: JHB -DS-1
Location: Illovo, Johannesburg
A dynamic and successful ISP is looking for a Super-star Network Support Engineer to join their awesome team. Support Engineers are their professional technical resources responsible for providing first-class support to a wide range of customers, across multiple platforms. It is a busy and exciting working environment and they offer lots of growth and development.
Duties & ResponsibilitiesRequirements:
- Proficiency in network routing and switching protocols (e.g., BGP, OSPF, VLANs, STP) and voice technologies such as VoIP, SIP, and unified communications.
- Strong understanding of network security principles and best practices, including firewall configuration, VPN implementation, and threat mitigation strategies.
- Hands-on experience with network and voice hardware and software from leading vendors, such as Cisco, Juniper, Avaya, Microsoft, and others.
- Excellent analytical and problem-solving skills, with the ability to troubleshoot complex network and voice issues and drive resolution to completion.
- Outstanding communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical stakeholders and influence decision-making.
- Demonstrated leadership abilities, with a proven track record of successfully leading network and voice projects and delivering exceptional results for clients.
- Ability to work independently, manage multiple client engagements concurrently, and thrive in a dynamic, client-focused environment.
- Availability for occasional travel to client sites and participation in after-hours support and on-call rotations as needed.
Qualifications:
- Tertiary qualification: Degree/Diploma
- Relevant certifications such as CCNP (Cisco Certified Network Professional) is highly desirable
- CCVP (Cisco Certified Voice Professional), or equivalent is highly desirable
R 20 000 - R 30 000 - Monthly
#J-18808-LjbffrACI Network Support Engineer
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We are seeking a versatile Network Engineer / Team Lead with strong Cisco ACI expertise and the ability to operate as a generalist across all areas of the network environment. This role combines technical delivery, team leadership, and end-to-end responsibility for maintaining and enhancing a complex enterprise and data centre network. The successful candidate will lead a team of 5 network engineers, 3 network interns, provide escalation support, and ensure seamless day-to-day operations while driving forward ACI-focused initiatives. The Required Tasks and Candidate Requirements are including, but not limited to
Required Tasks:
Monitor, troubleshoot, and resolve incidents across the entire network environment including LAN, WAN, Wi-Fi, firewalls, load balancers, and data centre infrastructure.
Provide ACI-specific support: APIC management, spine/leaf troubleshooting, and tenant policy administration.
Perform root cause analysis of recurring network issues and implement corrective actions.
Support change management processes including configuration changes, upgrades, and patching across all network platforms.
Cisco ACI Focus: Design and implement scalable ACI policies (tenants, VRFs, bridge domains, EPGs, contracts) aligned with business and security requirements.
Drive ACI fabric expansion, migrations, and multi-site or hybrid cloud integrations.
General Networking: Contribute to projects involving routing/switching, wireless, firewalls, WAN optimization, and load balancing.
Create and maintain technical documentation, standards, and network diagrams.
Requirements:
5 years of professional networking experience, with at least 2–3 years in Cisco ACI.
Strong generalist background across LAN/WAN, routing/switching, firewalls (Cisco/Checkpoint), wireless, load balancers (F5), and VPN technologies.
Proven expertise with Cisco ACI fabric (APIC, spines, leaves), tenants, VRFs, bridge domains, EPGs, and contracts.
Familiarity with Layer 2/3 protocols (VLANs, VXLAN, OSPF, BGP, MP-BGP EVPN).
Demonstrated leadership or team lead experience managing small to medium-sized teams
Network support engineer johannesburg
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Network Support Specialist
Posted today
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Job Description
Job Description:
Join Intelligent Technical Solutions, a dynamic and growing company, as our
Network Administrator.
We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.
Job Responsibilities:
This role is expected to be able to resolve the following technical issues with little or no assistance:
- Workstation operating system issues of any kind.
- Printer issues of any kind.
- Standard business application (Office, etc.) issues of any kind.
- Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance.
- Server issues of any kind.
- Networking issues of any kind.
- Escalation point for technicians
Job Qualifications:
- Experience with Windows and Mac OS troubleshooting.
- Experience with Server 2012 to 2022.
- Experience with VMWare and Hyper V Virtualization.
- Experience supporting M365 and Azure.
- Proficient in Firewall rules, VLAN configuration, access point support and administration, VPN tunnels,
- Minimum of five years experience in IT Support or a similar role.
- Advanced knowledge of Firewalls, Switches, Network architecture, and troubleshooting.
- Advanced understanding of managing, and troubleshooting networks.
- Advanced understanding of virtualized environments.
- Experience with Managed Service Providers (MSPs) is highly desirable.
- Active Network Certifications are preferred.
Job KPI's:
- First-touch closed: Each ticket that is completed with only one time entry contributes to this number
- Utilization: The percentage of time that you are on the clock and billing time to client tickets
- CSAT: Scores filled out by clients using the rating system in tickets
Job Requirements:
- A home office set up that meets the following:
- Computer: A working computer with a minimum of 8GB RAM and one of the following:
- Windows 11 with an Intel i5 or i7 (8th generation or newer), or
- AMD Ryzen 5 or series or newer), or
- macOS 12 or newer.
- Internet: Stable internet connection with at least 5 Mbps download and upload speeds.
- Audio Equipment: A quality headset with a noise-cancellation feature for meetings.
- Mobile Device: A smartphone capable of installing the Microsoft Authenticator app.
- Webcam: An HD webcam for video calls.
- 2nd Monitor
UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop)
A very strong cultural fit the ITS way (Our core values will be discussed during the interview)
- Excellent command of the English language both spoken and written
- Able to work full time 40 hours a week -
8:00AM to 5:00PM, Pacific Standard Time (PST) from Monday to Friday. - Able to pass our online behavior and cognitive assessments.
- Preferably have at least 2 of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, 3cx Basic Certified Engineer.
- Able to provide NBI Clearance (for PH applicants).
Compensation:
Pay rate starts at
$18.89/hr
and vary by experience and location.
Benefits:
- Comprehensive Health Plans / HMO (Employee & Dependent/s)
- Life Insurance
- Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions)
- Paid Time Off (starts at 15 days per year)
- Maternity/Paternity Leave
- Paid US Holiday
- Night Shift Bonus
- Salary Advancement/Loan
- Health & Wellness Program
- Company-paid training and certification
Network Support Specialist
Posted today
Job Viewed
Job Description
Job Description:
Join Intelligent Technical Solutions, a dynamic and growing company, as our
Network Administrator.
We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.
Job Responsibilities:
This role is expected to be able to resolve the following technical issues with little or no assistance:
- Workstation operating system issues of any kind.
- Printer issues of any kind.
- Standard business application (Office, etc.) issues of any kind.
- Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance.
- Server issues of any kind.
- Networking issues of any kind.
- Escalation point for technicians
Job Qualifications:
- Experience with Windows and Mac OS troubleshooting.
- Experience with Server 2012 to 2022.
- Experience with VMWare and Hyper V Virtualization.
- Experience supporting M365 and Azure.
- Proficient in Firewall rules, VLAN configuration, access point support and administration, VPN tunnels,
- Minimum of five years experience in IT Support or a similar role.
- Advanced knowledge of Firewalls, Switches, Network architecture, and troubleshooting.
- Advanced understanding of managing, and troubleshooting networks.
- Advanced understanding of virtualized environments.
- Experience with Managed Service Providers (MSPs) is highly desirable.
- Active Network Certifications are preferred.
Job KPI's:
- First-touch closed: Each ticket that is completed with only one time entry contributes to this number
- Utilization: The percentage of time that you are on the clock and billing time to client tickets
- CSAT: Scores filled out by clients using the rating system in tickets
Job Requirements:
- A home office set up that meets the following:
- Computer: A working computer with a minimum of 8GB RAM and one of the following:
- Windows 11 with an Intel i5 or i7 (8th generation or newer), or
- AMD Ryzen 5 or series or newer), or
- macOS 12 or newer.
- Internet: Stable internet connection with at least 5 Mbps download and upload speeds.
- Audio Equipment: A quality headset with a noise-cancellation feature for meetings.
- Mobile Device: A smartphone capable of installing the Microsoft Authenticator app.
- Webcam: An HD webcam for video calls.
- 2nd Monitor
UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop)
A very strong cultural fit the ITS way (Our core values will be discussed during the interview)
- Excellent command of the English language both spoken and written
- Able to work full time 40 hours a week -
8:00AM to 5:00PM, Pacific Standard Time (PST) from Monday to Friday. - Able to pass our online behavior and cognitive assessments.
- Preferably have at least 2 of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, 3cx Basic Certified Engineer.
- Able to provide NBI Clearance (for PH applicants).
Compensation:
Pay rate starts at
$18.89/hr
and vary by experience and location.
Benefits:
- Comprehensive Health Plans / HMO (Employee & Dependent/s)
- Life Insurance
- Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions)
- Paid Time Off (starts at 15 days per year)
- Maternity/Paternity Leave
- Paid US Holiday
- Night Shift Bonus
- Salary Advancement/Loan
- Health & Wellness Program
- Company-paid training and certification
Network Support Engineer (ISP - 2nd Line)
Posted 25 days ago
Job Viewed
Job Description
Reference: JHB -DS-1
Location: Illovo, Johannesburg
A dynamic and successful ISP is looking for a Super-star Network Support Engineer to join their awesome team. Support Engineers are their professional technical resources responsible for providing first-class support to a wide range of customers, across multiple platforms. It is a busy and exciting working environment and they offer lots of growth and development.
Duties & ResponsibilitiesRequirements:
- Proficiency in network routing and switching protocols (e.g., BGP, OSPF, VLANs, STP) and voice technologies such as VoIP, SIP, and unified communications.
- Strong understanding of network security principles and best practices, including firewall configuration, VPN implementation, and threat mitigation strategies.
- Hands-on experience with network and voice hardware and software from leading vendors, such as Cisco, Juniper, Avaya, Microsoft, and others.
- Excellent analytical and problem-solving skills, with the ability to troubleshoot complex network and voice issues and drive resolution to completion.
- Outstanding communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical stakeholders and influence decision-making.
- Demonstrated leadership abilities, with a proven track record of successfully leading network and voice projects and delivering exceptional results for clients.
- Ability to work independently, manage multiple client engagements concurrently, and thrive in a dynamic, client-focused environment.
- Availability for occasional travel to client sites and participation in after-hours support and on-call rotations as needed.
Qualifications:
- Tertiary qualification: Degree/Diploma
- Relevant certifications such as CCNP (Cisco Certified Network Professional) is highly desirable
- CCVP (Cisco Certified Voice Professional), or equivalent is highly desirable
R 20 000 - R 30 000 - Monthly
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Network support engineer (isp - 2nd line)
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Specialist: Access Network Support
Posted today
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Job Description
Structural Information
Job number:
Job title:
Specialist: Access Network Support (MN)
Job grade:
S5
Group/ BU:
CSB
Division:
Mobile Networks
Span of control:
0-5
Reports to:
Senior Management
Core Description
Responsible for operational service support to network operations role-players on access and core networkelements deployed and circuits provisioned with the view of meeting all specifi ed and desired companytargets and objectives. Interfacing and management of service providers as well as network assurance andcustomer satisfaction. Act as a subject matter expert on network and product performance to ensure apositive customer experience.
Job Responsibilities
- Manage and interface with service suppliers/ vendors on SLA/ KPI/ compliance/ for current and newtechnology introductions
- Advise on access network technology related assurance/ fulfi llment issues
- Analyse and advise on the current network design/ optimization
- Act as subject matter expert on access network/ core technology and products and services
- Evaluation of network design changes and manage/ advise on software patches
- Ensure all the network equipment installed are functional and comply with operational readiness standards
- Advise on and compile processes, work fl ow diagrams and design procedures
- Identify which services need to be improved on and how
- Evaluate network performance and provide directives to improve the network performance and customerexperience
- Manage new services/ products and support integrations into the network
- Manage and control change requests into the network
- Coordinate all network stakeholders and provide cross functional support
- Manage the currently deployed network capacity and dimensioning
- Report on network and product performance and improvement.
Core Competencies
FUNCTIONAL KNOWLEDGE
Customer experience; All access network technology types; Core/ Mobile technologies; Wireless technology; New generation network technology; Customer premises equipment; Business Processes; Project Management; Monitoring Systems; Contractor Management/ interface
Functional Skills
Analytical Thinking; Team player; Technical Problem Solving; Cross Functional Teamwork; Report WritingTechniques; Ability to communicate through all management levels; Trend Analysis; Persuasion; Presentation; Customer experience
ATTITUDES/ LEADERSHIP COMPETENCIES
Thought Leadership: Developing strategies/ Providing insights; Generating ideas; Exploring possibilities;Examining information; Adopting practical approaches
Market Leadership: Developing expertise; Challenging ideas; Interacting with people; Understanding people; Seizing opportunities; Managing tasks
Business Leadership: Pursuing goals; Taking action; Upholding standards; Managing tasks; Seizing opportunities
People Leadership: Making decisions; Empowering individuals; Challenging ideas; Directing people;Convincing people; Interacting with people
Personal Leadership: Embracing change; Thinking positively; Showing composure; Understanding people;Valuing individuals; Team working; Values Aligned with company Values
Certifications
- None
Education
- NQF 6: 3 year Diploma/ National Diploma in Telecommunication or Engineering
Experience
- 5 Years relevant experience
Additional Information
Special Requirements
- None
Physical Requirements
- None
Key Stakeholders
- Customers
- Suppliers/ Service Providers
- Partners
- Internal customers
- External customers
Snr Network Support Engineer (Voice) (Level 3)
Posted 25 days ago
Job Viewed
Job Description
Reference: JHB -HLG-3
Location: Illovo, Johannesburg
A leading ISP is looking for an experienced Snr Network/Voice Support Engineer to join their dynamic team. Support Engineers are their professional technical resources responsible for providing first-class support to a wide range of customers, across multiple platforms. It is a busy and exciting working environment, and they offer lots of growth and development.
Duties & ResponsibilitiesExperience required:
- Proficiency in network routing and switching protocols (e.g., BGP, OSPF, VLANs, STP) and voice technologies such as VoIP, SIP, and unified communications.
- Strong understanding of network security principles and best practices, including firewall configuration, VPN implementation, and threat mitigation strategies.
- Hands-on experience with network and voice hardware and software from leading vendors, such as Cisco, Juniper, Avaya, Microsoft, and others.
- Excellent analytical and problem-solving skills, with the ability to troubleshoot complex network and voice issues and drive resolution to completion.
- Outstanding communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical stakeholders and influence decision-making.
- Demonstrated leadership abilities, with a proven track record of successfully leading network and voice projects and delivering exceptional results for clients.
- Technical Support: Provide expert-level technical support and troubleshooting assistance to clients or internal teams on networking infrastructure components, including routers, switches, firewalls, and wireless access points.
- Diagnose and resolve network connectivity issues, performance problems, and security vulnerabilities promptly and efficiently.
- Analyze network traffic patterns and performance metrics to identify potential bottlenecks, anomalies, or areas for optimization.
- Collaborate with clients, network administrators, and other stakeholders to understand requirements, troubleshoot problems, and implement effective solutions.
- Availability for occasional travel to client sites and participation in after-hours support and on-call rotations as needed.
- Tertiary qualification: Degree/Diploma
- CCNP (Cisco Certified Network Professional) preferred
- CCVP (Cisco Certified Voice Professional), or equivalent preferred
R 30 000 - R 40 000 - Monthly
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