5 Netcare jobs in South Africa

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STA Personnel Solutions in South Africa is a global BPO call center company partnering with a private medical transportation company specializing in behavioral health transport in the United States.

We are seeking a fast-paced, detail-oriented Emergency Medical Services (EMS) Controller to join our high-performance team. This role is not a traditional dispatcher role—you won't be taking calls. Instead, you will focus on bidding for ambulance runs in real time and coordinating with crews to ensure each job is completed efficiently. Think of it as EMS meets air traffic control—every second counts.

• Working Hours: EST hours, Monday - Friday
• Work Environment: Remote role for South African citizens only
• Internet Requirements: Fixed fiber line with minimum 25 Mbps upload/download speed and wired Ethernet connection
• Power Backup: Reliable power backup required to handle load shedding and outages

• Prior experience in EMS dispatch, operations coordination, or logistics (preferred)
• Exceptional speed, attention to detail, and ability to perform under pressure
• Strong computer navigation skills, including MS Office and Outlook
• Organized and resilient—able to stay calm and focused in a fast-paced environment
• Communication skills are less critical than precision, reaction time, and follow-through

• Monitor and bid on live ambulance runs within 5 seconds to maximize dispatches
• Calculate ETA and crew availability in real time
• Coordinate with EMS crews to ensure successful execution of runs
• Maintain detailed records of bids and calls

If you are not contacted within 14 working days, please consider your application unsuccessful.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Customer Service
• Industries: IT Services and IT Consulting

Referrals can double your chances of interview success with ISTA Solutions.

Locations recently posted: Bryanston, Gauteng; City of Cape Town, Western Cape, South Africa

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Food Services Manager (Medical Facility), Pretoria

Our client, a Medical Facility, based in Pretoria East, is seeking to recruit an experienced and dedicated Food Services Manager to lead their food and kitchen department, coffee shop and housekeeping department.

Duties and Responsibilities

• Manage & oversee all aspects of the food services, coffee shop, and housekeeping departments.
• Knowledge of finances, budgeting, procurement and stock control.
• Relevant Clinical knowledge and experience in special diets & menu planning.
• Relevant knowledge in Occupational Health and Safety regulations.

Qualification & Requirements

• A relevant tertiary qualification such as a Diploma in Hospitality Management/Food Technology or a BSc in Food Science.
• A minimum of 5 years of experience in a management role, preferably within a hospital / therapeutic environment.
• Proven expertise in financial reporting, stock control, and staff management.
• In-depth knowledge of health, hygiene, and safety regulations.
• Excellent communication and interpersonal skills.
• Must have a valid driver's license and own transport.

Hours

• Monday - Friday, 08h00 - 17h00
  
• Overtime as required
  

Appointment

ASAP

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful

To provide leadership and strategic direction to the Governance, Compliance & Legal Services Department with regard to duties, functions and responsibilities associated with legal, governance and organizational compliance to legislative, regulatory and policy requirements, as well as any other instructions, duties and responsibilities as may be allocated to the Executive by the Executive's superior or the Board of Trustees (Board).

Strategy, planning and execution

• Contribute to the development and review of the Scheme's strategic plan
• Develop the unit's operational plans in order to align them with the Scheme's strategic goals and objectives
• Develop the compliance management strategy and framework, governance framework and related policies for the Scheme
• Develop compliance plan for the Scheme
• Direct implementation to the strategy, policy and plans for leagal and compliance governance across the scheme
• Participate as a member of the Executive team in the development of the long-term integrated and cross-fnctional operations plans
  
  

• Facilitate and provide legal advisory services across business units of the Scheme including the Principal Officer (PO), Board, and its committees
• Deal with legal tasks, litigation, and legal disputes between the Scheme and third parties, and advise on appropriate action
• Review legal documents and correspondences and collect evidence on legal matters, and conduct the necessary legal research and provide solutions
• Monitor and direct contract drafting and negotiation services to the Scheme
• Oversee the development of contract management systems including contract registers
• Provide advice on contractual matters
• Initiate and review the Scheme rule amendments and manage amendments thereto
• Provide advice on policy compliance matters
• Lead and facilitate litigation management for the Scheme
• Appear for the Scheme at regulatory authorities and CCMA
• Provide legal support in projects initiated by other departments
• Generate reports for the Board and its committees
  
  

• Maintain the effective, ef?cient, and transparent system of regulatory and ethical compliance within the Scheme
• Define the Scheme compliance and policy universe, and facilitate ongoing reviews
• Identify risks associated with compliance to laws and regulations, and develop mitigation strategies
• Monitor compliance to the Scheme compliance frameworks, policies and procedures
• Monitor compliance to regulatory requirements including areas of non-compliance, address non-compliance and track improvements as required
• Monitor legislative and regulatory changes and integrate changes into the policies and frameworks
• Report on non-compliance issues to management and the governance structures, such as the Board and its committees
• Conduct training on compliance to stakeholders by identifying gaps or issues within the organization
• Facilitate and sustain compliance culture within the Scheme
• Provide input in the amendments of the Scheme rules, review, and draft the rules
• Act as a liaison between the Board and external stakeholders of the Scheme on compliance matters
• Report on compliance and ethical maturity of the Scheme
  
  

• Participate in Board and its committees, prepare reports, and tracking implementation of decisions taken
• Develop and review governance documents such as frameworks and charters, and ensure alignment with best practice
• Conduct training on governance to the governance structures of the Scheme
• Assist in the preparation and related logistics for the Annual General Meeting (AGM)
• Manage the provision of secretariat services to the Board and its committees
  
  

• Plan, coordinate, and monitor the business unit's operational budget to ensure effective allocation and optimisation of resources in meeting corporate objectives
• Analyse expenditure and cash management to ensure operations are within budget
• Provide the Chief Financial Officer (CFO) with variance reports and other financial information
• Ensure compliance with the Scheme's budget guidelines and corporate objectives
  
  

• Liaise with regulators on regulatory documents and/or processes
• Participate in and provide the necessary input to Board and its committees
• Represent the Scheme at regulatory tribunals such as Council for Medical Schemes (CMS)
• Provide legal and compliance support to the Scheme's business units
  
  

• Provide leadership and direction to the business unit
• Manage and develop staff to ensure that the required efficiencies and effectiveness are achieved
• Manage talent and succession planning within the Compliance unit
• Determine staffing requirements and ensure that positions are filled promptly
• Manage the performance and development of direct reports
• Create and maintain a high-performance culture within the business unit
  
  

• LLB/BA Law
• Post Graduate qualification in compliance and/or governance will be an added advantage
  
  

• Minimum of 10 years in Legal, Risk and Compliance with at least 5 years in a senior management role
• A minimum of 5 years experience within the Medical Aid/Financial Services Industry
  
  

• Legal Degree
• A minimum of 10 years in Legal Risk and Compliance with at least 5 years senior management experience
• Extensive knowledge of the Medical Aid Industry

To provide leadership and strategic direction to the Governance, Compliance & Legal Services Department regarding legal, governance, and organizational compliance with legislative, regulatory, and policy requirements, as well as other duties assigned by the Executive or Board of Trustees.

• Contribute to the development and review of the Scheme's strategic plan.
• Develop operational plans aligned with the Scheme's strategic goals.
• Develop compliance management strategies, governance frameworks, and related policies.
• Create compliance plans and oversee their implementation.
• Participate in the development of long-term operational plans as a member of the Executive team.

• Provide legal advisory services to various units, including the Board and its committees.
• Handle legal tasks, litigation, and disputes, advising on appropriate actions.
• Review legal documents, conduct legal research, and provide solutions.
• Manage contract drafting, negotiation, and contract management systems.
• Advise on contractual and policy compliance matters.
• Lead litigation management, including representation at regulatory authorities and CCMA.
• Support legal aspects of projects initiated by other departments.
• Generate reports for the Board and committees.

• Maintain an effective compliance system within the Scheme.
• Define and review the Scheme's compliance policies and universe.
• Identify risks, develop mitigation strategies, and monitor compliance.
• Report non-compliance issues and facilitate training to promote a compliance culture.
• Assist in amendments of Scheme rules and liaise with external stakeholders on compliance matters.

• Participate in Board activities, prepare reports, and track decision implementation.
• Develop and review governance documents and conduct governance training.
• Assist in organizing the Annual General Meeting and manage secretariat services.

• Manage the department's operational budget and monitor expenditures.
• Provide financial reports and ensure budget compliance.

• Liaise with regulators and represent the Scheme at tribunals.
• Support the Scheme's business units with legal and compliance expertise.

• Lead and develop the team, manage staffing and succession planning.
• Oversee performance management and foster a high-performance culture.

• LLB/BA Law; postgraduate qualification in compliance or governance is advantageous.
• At least 10 years in Legal, Risk, and Compliance, with 5+ years in senior management.
• Minimum 5 years' experience in the Medical Aid or Financial Services Industry.

• Legal Degree
• Extensive knowledge of the Medical Aid Industry and Legal Risk and Compliance.