56 Municipal Services jobs in South Africa
SENIOR ADVISOR: MUNICIPAL ICT SERVICES
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JOB PURPOSE:
To design and develop programs aimed at improving municipal ICT capability maturity iro of platform applications.
This position is necessary to support the ICT Specialist in the execution of his/her role. Although the role is to support, the Manager must also be able to function independently and be able to represent the organization in various ways.
ROLE CONTEXT:
To provide advice and guidance to municipalities on how to improve their capabilities iro line of business applications, collaboration systems, data and systems integration, data warehousing and business intelligence.
Key Portfolio and Performance Focus Areas
Stakeholder Engagement and Business Relationship Management
- Identify opportunities for partnerships and collaboration between the company, Local Government and ICT Industry players
- Facilitate and negotiate business partnerships necessary for enhancement of ICT capacity and capability in Local Government
- Galvanise support for the development of a Municipal ICT development agenda
- Solicit and obtain funding for Municipal ICT related programmes
- Give presentations at various forums on The company's position in relation to Local Government ICT development
Support and Advisory for Business Productivity and Process Automation
- Define and map process improvement initiatives to be used by Municipalities in organisational development and modernisation efforts
- Promote and advice municipalities on the use of Business Intelligence and analytics to ensure line of sight (dash board) in business operations
- Support Municipalities in aligning IT solutions architecture to organisational strategy
- Assist municipalities with the implementation of an Information Systems (IS) Demand Management Process to govern, review and approve investments and programmes
- Assist municipalities with the development of a Systems development methodology and IS project management framework
- Assist municipalities with the development of Standards for systems development
Applications Platform Optimisation
- Support and guide Municipalities in the implementation ERP systems
- Assist Municipalities with software audits on ERP systems
- Promote and facilitate enterprise change and identify gaps and associated risks in the implementation of ERP systems
- Assist Municipalities with systems and data integration programmes
Support Advice and capacity building.
- Guide, support and provide professional advice to municipalities in the areas of focus/ professional discipline - refer issues of strategic importance to the Senior Manager
- Provide hands-on support to strengthen municipal capacity/ improve programme implementation
- Facilitate the implementation of the capacity building strategy and associated programmes in municipalities
- Represent municipalities as the "employer" on national/ provincial LGSETA structures
- Facilitate training programmes/ peer learning sessions in the areas of focus/ professional discipline.
Innovation, Research and Analysis
- Identify trends within the specific area of speciality through data collection, literature reviews, networking and participation in learning platforms
- Analysing and interpreting data and the impact of trends in Local Government
- Utilising available data and researching findings to benchmark and continuously improving practices, processes and standards within Local Government ICT
- Researching and identifying tools/ models/ methodology to simplify and enhance the practices, processes and standards within Local Government ICT
- Adapting and influencing the attitude of Municipalities with regard to new developments in improving service delivery
- Monitoring and interpreting legislative requirements related to the area of Local Government ICT and determining the impact and actions required from municipalities
Programme / Project Management
- Implement appropriate project management methodologies and disciplines; and manage full project cycle on assigned projects including M&E
- Plan and integrate programme roll-out to municipalities
- Develop terms of reference for identified programmes
- Ensure that projects are implemented against contract specification and payments are based on agreed milestone
- Identify spin-off projects and opportunities from the programme
Establishment of Enterprise Architecture Capability
- Drive and position a standardised vision for Enterprise Architecture, which includes the alignment of current and future solutions
- Design, document, evangelise and govern an Enterprise Architecture that is viable, sustainable and aligned to the needs of Local Government
Qualifications And Experience
- The successful candidate must be in possession of a relevant Honours's degree
- At least 7 years work experience of which 4 must have been in a role responsible for strategic planning, implementation and or driving strategic programmes
- Experience in Local Government and/or the public sector will be an added advantage
- Knowledge of financial management & budgeting process
Position challenges
- Internally: Obtaining buy-in and funding support for identified flagship programmes from Executive Management
- Externally: Negotiating and concluding on partnerships and agreements with various stakeholders
Decision making
- The incumbent will have to interpret and analyse information and make recommendations for approval by the Specialist: Municipal ICT
- The incumbent is free to operate within the parameters of the approved policies, procedures and budget.
- The incumbent must be able to take a decision in the absence of the responsible Specialist: Municipal ICT
- The incumbent may interpret the application of policies by applying the values of the company and ensuring that policies are implemented within the spirit in which they were intended.
Desired Skills:
- ICT Governance and Compliance Frameworks
- Governance and Enterprise architecture processes
- Business and process modelling
- Presentation & Public Speaking skills
- Coordination
- planning & organising skills
- Communication
- Data modelling
- Requirements management
- Extensive knowledge fundamental analysis methodologies
- Information flows
- Knowledge of ITIL
- Knowledge of the Corporate Governance of ICT framework (but national government)
- Understanding of COBIT
- Knowledge of Cyber/Information security management frameworks
- Exposure to Digital Transformation projects and developing Digital Strategies
Desired Work Experience:
- 5 to 10 years
Desired Qualification Level:
- Honours
Community Services & Development
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Location: Alice Springs, Alice Springs & Central Australia NT (Hybrid)
Classification: Child Welfare, Youth & Family Services
Employment Type: Contract/Temp
This role allows you to make a tangible difference in community life. Your ability to communicate and develop strong relationships will have a real impact in the community.
Key Responsibilities:
- Work flexibly in the community or Alice Springs.
- Engage with local stakeholders to promote justice reinvestment initiatives.
- Develop and implement programs that address community needs.
Minimum Requirements:
- Experience in community services, particularly in child welfare and youth services.
- Strong communication and relationship-building skills.
- Ability to work collaboratively within a team.
Benefits:
- Competitive salary with salary packaging options.
- Flexible working arrangements.
- Opportunity to make a significant impact in remote Indigenous communities.
Municipal Finance Trading Services Head
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To lead, direct and manage a multi-disciplinary team to design, implement and evaluate best fit solutions to critical municipal challenges in basic service delivery; to ensure effective representation of the Local Government Sector in IGR and other fora as the voice of Local Government; and to develop municipal capacity in delivering on the developmental mandate of municipalities.
Key focus areas include:
- Driving the implementation of the Organisations' Energy Efficiency and Renewable Energy Strategy
- Driving the conceptualisation and development of Technology and Innovation Projects to improve basic service delivery in municipalities, including support on the roll-out of Broadband as a 5th utility at local government level.
- Driving water supply and sanitation management solutions to deal with the demand for water
- Driving the development of waste management solutions
Minimum qualifications and experience:
- Relevant Post-graduate degree. MBA will be preferred.
- Valid Driver's Licence; extensive travel
- At least 10 years' experience operating at a senior management level within a medium to large sized organisation; Previous management experience in a multidisciplinary unit is essential;
- Proven track-record in successful Lobbying and Advocacy of critical issues
Desired Skills:
- Innovation Projects
- Municipal Finance
- Fiscal Policy
- Local Government
- Portfolio
- Trading Services
Desired Work Experience:
- More than 10 years
Desired Qualification Level:
- Honours
Community Development Practitioner: Community Development Services (3 posts available in West C[...]
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Join to apply for the Community Development Practitioner: Community Development Services (3 posts available in West Coast), Ref. No. DSD 17/2025 role at Western Cape Government .
Job DescriptionThe Department of Social Development, Western Cape Government, is seeking two (2) suitably qualified and competent individuals to facilitate the identification, planning, and implementation of integrated and transformative social development programs. These programs will be developed in partnership with key stakeholders to effectively empower human and social capital through a community development approach aimed at sustainable livelihoods.
Position Details- Seniority level: Entry level
- Employment type: Full-time
- Job function: Other
- Industry: Government Administration
Account Executive: Public Sector
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The number 1 Top Employer in South Africa.
Certified by the Top Employer Institute 2025.
Role Purpose/Business Unit:
To manage strategic key accounts, maintain a long term & healthy relationship with key internal and external stakeholders, with the primary objective to drive profitable and long-term revenue growth, customer experience & satisfaction and increased market share on the respective portfolio, through effective service delivery, protection/renewal of existing business and identifying new sales opportunities across the different product and solution offerings.
Your responsibilities will include:
Sales & Stakeholder Management
- Responsible for developing and implementing account strategy to ensure delivery of all financial targets including revenue, connections for voice and data, market share and net margin contribution, as well as responsible for the delivery of the P&L
- Primary relationship owner for portfolio, responsible for developing strong one-to-one long term relationships with key decision makers/ influencers up to C Level, leverages those relationships to create new value, opportunities and win new business
- Acquire a thorough understanding of key customer needs and requirements
- Drives accelerated revenue growth by identifying potential markets for new and existing products and services in targeted accounts
- Retaining and growing business by identifying major new sales opportunities
- Key company liaison responsible for developing strong one-to-one long term relationships with key decision makers/ influencers up to C Level
- Influences Vodacom SA/Group Account sponsors and decision makers to secure appropriate resource and delivery to nominated customers within milestones and timeframes
- Ensuring effective service delivery and customer satisfaction
- Ensures (virtual) team works collaboratively with all other functions within Vodacom to drive the Premier client network agenda and ensure alignment
- Prepare an Account Plan which is shared with both internal and external stakeholders
- Ensure there is Complex Sales road map for each relevant opportunity
- Own escalated customer complaints for the channel from a service perspective
- Ensure that sales and pricing claims on their debtors trading accounts are proactively resolved
- To support finance in recovering overdue and non-payment by clients
- Ensure the correct products and services are delivered to customers in a timely manner as per the customer needs and objectives
- Serve as the link of communication between key customers and internal teams
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust
- Play an integral part in generating new sales that will turn into long-lasting relationships
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Assesses customer and market trends and provides timely and accurate revenue forecasting
- Prepare monthly/ Weekly Run Rate and Demand Management
- Perform Sales Analysis by product
- Annual Sales Strategy & Budget Planning
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
- Forecast and track key account metrics
- Prepare reports on account status, give recommendations to maximize sales as per the identifying trends, gaps and opportunities. (Strategic Account Plan / Joint Account Planning)
- Regular Revenue Assurance to ensure all customer’s global revenues from all it’s subsidiaries are correctly reported
- B Degree/Equivalent
- A Post Graduate Degree in Sales/Marketing/Business Commerce or related field advantageous
- A minimum of 7 years’ work experience in a Sales and Service experience in the telecommunications or technology related environments e.g. (ICT) with demonstrated experience in:
- Portfolio management
- Ability to increase NPS results and reduce administrative expense
- Ability to build relationships
- Experience in solution selling within enterprise customers
- Deep understanding of the customer’s business, it’s market and industry alongside key decision-makers and influencers in account organisation
- Ability to translate customer’s objectives and strategy into relevant Vodacom Business propositions
- Successful track record of managing multi- industry and multi-tower sales and demonstrate profitable revenue growth
- Demonstrated ability to influence at c-level
- Customer Focus: Prioritizing customer needs and delivering excellent service
- Accountability: seeks feedback and identifies opportunities for improvement or innovation
- Collaboration: Actively fosters collaboration, seeks input and effectively partners
- Resilience: Actively seeks opportunities for growth, demonstrates a strong commitment to self-improvement and has a growth mindset
- Flexibility: uses various techniques to influence others (lobbies, approaches decision makers, finds sponsors)
- Organizational Savvy: Demonstrates strong understanding of assigned strategy for the Business/ Function and creates strong team alignment to the strategy
- Enticing incentive programs and competitive benefit packages
- Retirement funds, risk benefits, and medical aid benefits
- Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies
The base location for this role is Vodacom, Midrand Campus.
The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion. #J-18808-Ljbffr
Legal Manager (Public sector)
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One of our public sector clients is looking for an experienced and admitted Attorney / Advocate to join their team.
Qualifications and Experience:- LLB / BJuris / BProc / BCom LAW
- 8 years' post-admission experience in a similar or related role, with at least 5 years in a Supervisory / Managerial position
- Minimum 2 years' experience working as an Attorney in the public sector, providing legal services
- At least 1 year of experience in labour and litigation (post-admission as an Attorney)
- Own reliable transport and a valid driver’s license
- Excellent track record; reference checks will be conducted
- Procurement
- Employee relations
- Legal risk assessments
- Contract drafting
- Relevant legislation (e.g., PFMA, MFMA)
- Time management
- Conflict management
- Research and analysis
- Presentation and interpretation
- Drafting and negotiation
- Effective communication
- Ability to work under pressure
- Training and managing staff
- Corporate governance
- Legal research and document recordkeeping
- Managing legal budgets and costings
- Promoting legal compliance through training
- Stakeholder engagement for litigation matters, including external counsel
- Keeping abreast of industry trends, laws, and regulations
- Contract management
- Providing legal guidance on employment law, intellectual property, regulatory compliance, and contracts
Legal Manager (Public Sector)
Posted today
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Job Description
One of our public sector clients is looking for an experienced and admitted Attorney / Advocate to join their team.
Qualifications and experience:
- LLB / BJuris / BProc / BCom LAW
- 8 years' post admission experience in a similar or related role, of which 5 years must have been within a Supervisory / Managerial role
- At least 2 years' experience within the public sector, working as an Attorney (rendering legal services to the public sector)
- No less than 1 year experience within labour and litigation (post admission as an Attorney)
- Must have own reliable transport and valid drivers' license
- Great track record as reference checks will be conducted upfront
Knowledge:
- Procurement
- Employee relations
- Legal risk assessments
- Contract drafting
- Relevant legislation
- PFMA, MFMA
Skills:
- Time management
- Conflict management
- Research
- Presentation
- Interpretation
- Drafting
- Negotiation
- Communication
- Able to work under pressure
Key performance areas:
- Training and managing staff
- Corporate governance
- Legal research
- Legal document recordkeeping
- Responsible for legal budget and costings
- Drive legal compliance amongst staff - constant awareness training
- Stakeholder engagement for litigation matters - External counsel and stakeholders
- Keep abreast of industry trends, laws and regulations
- Contract management
- Legal guidance: employment law, intellectual property, regulatory compliance and contracts
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Account Executive - Public Sector
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- Customer Advocate – Develops and oversees the execution of account plan(s) to ensure Microsoft revenue targets and customer outcomes are met.
- Engages with internal and external stakeholders on business planning to promote mutually beneficial customer digital transformation strategies.
- Orchestrates full customer team across all areas of Microsoft to focus on delivering customer outcomes across the customer lifecycle, building deep trust with Microsoft.
- Industry Relevant Trusted Seller – Proactively develops a strong understanding of the customer’s business and industry priorities to drive new business opportunities and growth.
- Advocates on behalf of the customer internally, ensuring requests and needs of assigned accounts are addressed.
- Deliver Sales Excellence – Leads and orchestrates extended virtual teams across our solution areas to achieve growth in revenue and market share.
- Industry Knowledge – Builds and maintains a strong knowledge of customers’ industry, business strategy, and key industry partners and solutions, gaining deeper insights through direct engagement.
Required Qualifications (RQs)
- 9+ years of experience in an industry (e.g., Financial Services, Retail, Manufacturing, Healthcare, Energy, Government, Education), or relevant work experience (e.g., consulting, technology).
- OR Bachelor’s Degree in Business, Technology, or related field AND 7+ years of relevant experience.
- OR Master’s Degree in Business Administration AND 6+ years of relevant experience.
- OR equivalent experience.
Preferred Qualifications (PQs)
- Bachelor’s Degree in Business, Technology, or related field AND 10+ years of relevant experience.
- OR Master’s Degree in Business Administration AND 8+ years of relevant experience.
- 10+ years of account management experience or equivalent.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by law.
If you need assistance or a reasonable accommodation due to a disability during the application process, please send a request via the Accommodation request form.
Benefits and perks listed may vary depending on employment nature and country.
#J-18808-LjbffrPublic Sector Team Leader
Posted 14 days ago
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Our client is seeking a highly motivated and experienced Public Sector Team Leader to join their team, based in East London.
Candidate will be responsible for a portfolio of buildings which will encompass the full function from lease onboarding to reconciling cash books.
Minimum Requirements:- Matric
- Relevant Property Qualification
- Diploma in Accounting / Finance advantageous
- 2 years’ experience in Team Management / Supervisory (Non-negotiable)
- Property experience (Non-negotiable)
- Collections experience (Non-negotiable)
- SAGE experience
- MDA experience
- Must be willing to travel
- Leasing administration, billing, and receipts / refunds
- Accounts payable (debtors and creditors)
If you wish to apply for this position, please email your CV + supporting documentation to (Email Disabled) . If you have not been contacted within 2 weeks, consider your application unsuccessful.
#J-18808-LjbffrAccount Executive - Public Sector
Posted today
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Job Description
- Customer Advocate – Develops and oversees the execution of account plan(s) to ensure Microsoft revenue targets and customer outcomes are met.
- Engages with internal and external stakeholders on business planning to promote mutually beneficial customer digital transformation strategies.
- Orchestrates full customer team across all areas of Microsoft to focus on delivering customer outcomes across the customer lifecycle, building deep trust with Microsoft.
- Industry Relevant Trusted Seller – Proactively develops a strong understanding of the customer’s business and industry priorities to drive new business opportunities and growth.
- Advocates on behalf of the customer internally, ensuring requests and needs of assigned accounts are addressed.
- Deliver Sales Excellence – Leads and orchestrates extended virtual teams across our solution areas to achieve growth in revenue and market share.
- Industry Knowledge – Builds and maintains a strong knowledge of customers’ industry, business strategy, and key industry partners and solutions, gaining deeper insights through direct engagement.
Required Qualifications (RQs)
- 9+ years of experience in an industry (e.g., Financial Services, Retail, Manufacturing, Healthcare, Energy, Government, Education), or relevant work experience (e.g., consulting, technology).
- OR Bachelor’s Degree in Business, Technology, or related field AND 7+ years of relevant experience.
- OR Master’s Degree in Business Administration AND 6+ years of relevant experience.
- OR equivalent experience.
Preferred Qualifications (PQs)
- Bachelor’s Degree in Business, Technology, or related field AND 10+ years of relevant experience.
- OR Master’s Degree in Business Administration AND 8+ years of relevant experience.
- 10+ years of account management experience or equivalent.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by law.
If you need assistance or a reasonable accommodation due to a disability during the application process, please send a request via the Accommodation request form.
Benefits and perks listed may vary depending on employment nature and country.
#J-18808-Ljbffr