350 Mtn Group jobs in South Africa

Responsibilities

• Day to day Operational administration of network infrastructure, this includes but not limited to.
• Routers, Switches and Wireless infrastructure
• Network and patch rooms and areas
• Internet Access
• Wide Area Network (WAN) infrastructure and services
• Local Area Networks (LAN) Infrastructure and services
• DMZ, Firewall, VPN, APN and Proxy infrastructure and services
• Fixed infrastructure (Fibre and Ethernet cabling)
• Ensure system performance and service level agreements (SLA) are achieved.
• Effective monitoring of related infrastructure (Network Operations Centre (NOC))
• Work with third party service providers to ensure efficient operations.
• Work with Impala BIIS team for successful operation and integration of network infrastructure
• Dealing with users and network related calls daily.
• Effective documentation of areas of responsibility.
• Standard operating procedures (SOP) creation and maintenance
• Creation and maintenance of Architectural drawing for all OT installations.
• Creation and maintenance of Logical drawings for all OT related installations within
• area of responsibility will be limited to the OT environment and ICT integration.
• Project management within area or responsibility (small network projects and additions)

• Matric
• CompTIA A+ N+
• 5 years in an operational role with a strong background on Cisco administration and
• equipment
• 5 years network infrastructure experience
• 5 years network operations management
• 5 years vendor management
• 5 years understanding of Firewall integration into network services
• In depth knowledge of L2 and L3 routing as well as routing protocols with emphasis on OSPF

It’s not just IT solutions, It’s IT global know-how! Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes.

Our customers span industries and geographical regions; and our focus is to engage in the dynamics of our customers’ vertical markets; including financial services, TMT (telecommunications, media and technology), education, healthcare, retail, government, manufacturing and professional services, and apply the skills of our 4,500 employees in modernising key digital pillars; data centre and cloud services, security and network infrastructure, workspace communications and collaboration, data and information strategies, and IT operation modernisation. We are the advocates for our customers for some of the world’s leading technology companies including Cisco, HPE, IBM, CA Technologies, NetApp, Microsoft, Oracle, VMware and ServiceNow

Logicalis employees are innovative, smart, entrepreneurial and customer centric, with a shared ambition of making Logicalis the worlds leading IT Solutions provider!

We offer speedy decision-making, opportunities for personal development, and a supportive, inclusive environment that celebrates our diversity.

Join us and become a part of something epic!

ROLE PURPOSE

The Logicalis South Africa (LSA) Networks Team has responsibilities focused on the smooth running of our customer’s network environments, ensuring LAN and WAN availability is maintained at the highest level. This is achieved by performing routine maintenance and implementing best practices on routers, switches, access points, wireless LAN controllers, and firewalls.

As part of the Networks team, you will be responsible for working on incidents, problems, and changes, always adhering to ITIL principles. You will also be required to support a 24/7 Shift Team out of hours as needed on standby rotation. You might be required to work on a staggered shift schedule to cover support for offshore customers in different time zones. You will work alongside Project, Transition, and Service Delivery management teams to assist in the smooth transition and acceptance of new customers and technologies into support.

As an Engineer in the team, you are expected to perform routine assignments and first contact most of the incoming tasks for the team. You are encouraged not to vary from established procedures by performing assignments according to the structure. You will use existing procedures to solve routine or standard problems. You will receive instruction, guidance, and direction from more senior engineers.

ROLE RESPONSIBILITIES:

• Maintain network availability for customers by performing routine maintenance, failover testing, implementing best practices, etc.
• Perform project-related duties regarding new and changing infrastructure deployments required by LSA customers.
• Provide prompt technical assistance on customer incidents when the Shift team and Service desk have exhausted all possible avenues.
• Regularly update customers on progress of incidents, problems, and changes by telephone and email.
• Regularly update Logicalis ticketing systems Service Now / Autotask with quality notes detailing progress and actions completed on open incidents, problems, and change requests.
• Completing customer Change Requests, including impact and risk analysis, and implementing out-of-hours where required.
• Provide technical consultancy to all other areas of the business to ensure the integrity, performance, and support of new opportunities that involve network support.
• Find technical solutions to problems where necessary and practical, without compromising the commercial viability of a new product.
• Where required perform the ‘Lead Engineer’ role for some of LSA’s clients - for support and projects.
• To stay up to date and accredited with the current technologies.
• Capturing repeat faults and undertaking root cause analysis.
• Proactive identification of fault trends.
• Capturing time and maintaining a timesheet.

QUALIFICATIONS

• National High School Senior Certificate (or equivalent)
• Graduate or qualified by experience.
• Cisco CCNP, Huawei HCIP, or Fortinet NSE 4/5/6 – preferred, but not mandatory
• ITIL v3 Foundation - preferred, but not mandatory

EXPERIENCE

• Minimum 2 years of general IT support experience.
• Minimum 2 years of dedicated networking/security experience.
• LAN, WAN, and network security experience.
• Strong understanding of network infrastructure, network hardware, and networking protocols.
• Ability to implement, administer, and troubleshoot network infrastructure devices, including but not limited to routers, switches, access points, wireless controllers, and firewalls.
• Knowledge of application transport and network infrastructure protocols.
• Ability to create accurate network diagrams and documentation for design and planning networks.
• Ability to think through problems and visualize solutions.
• Capable of providing specific and detailed information for hardware and software selection.
• Ability to quickly learn new or unfamiliar technology using documentation and internet resources.

PERSON REQUIREMENTS:

• A high command of the English language both written and verbal is essential.
• Self-motivated with the ability to work unsupervised.
• Good communicator with the user environment.
• Ability to work in a very busy and highly pressurized environment and deal with high-impact, high-profile incidents, problems, and changes.
• A structured and organized approach to complex problem determination and solving.
• Numerate and literate with an eye for detail.
• Punctuality.
• Excellent verbal and written communication skills.
• Ability to remain flexible and adapt to changing priorities with promptness, efficiency, and ease.
• Possess proficient analytical and decision-making skills.
• Capacity for gathering and scrutinizing data to identify issues, opportunities, and patterns.
• A good listener, with the ability to communicate technical issues and resolutions to people of varying technical levels.
• Proficient relationship-building skills – predict customer behaviour and respond accordingly.
• A strong service-oriented (‘can-do’) culture, with a strong focus on the ‘internal customer’ approach, committed to exceeding customer expectations.
• Dynamic but aware of the views and feelings of others.
• Professional & diligent team player but able to work independently and be self-motivated.
• Enthusiastic, energetic, and confident.
• Demonstrate clear purpose, enthusiasm, and commitment.
• Ability to train users effectively.
• Code B driving license (or code that includes B) and own transport.

Disclaimer : Strictly fair and non-discriminatory selection procedures will be followed. We use Employment Equity (EE) and Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with Logicalis SA’s Employment Equity plans

If you’re interested in career opportunities, but not ready to apply, join our Talent Network to stay connected to us and receive updates on the latest job opportunities and company news.

Qualifications

• Matric
• Certification in GPON Networks (Huawei / Calix, etc.)
• Professional-level to Expert Cisco Certifications
• Degree in Networking or BSC (not essential but advantageous)
• ITIL Certification.

• Minimum 10 years of L2 and L3 networking experience.
• Preferably with ISP or large-scale campus-type networks
• Sage Exposure would be advantageous.
• LibreNMS knowledge is advantageous.
• Remote tools (RDP,Teamviewer and Anydesk).
• Office 365 setup and maintenance experience.
• Familiar with backup technologies and backup maintenance.
• SolarWinds suite.
• Knowledge and experience in ticket logging and support applications
• Windows Server 2008 to 2025 working knowledge, installation and configuration.
• Troubleshooting is a requirement. (MCSA or MCSE would be advantageous).
• VMware ESX working knowledge or some version of Hypervisor would be advantageous.
• Internet user management and Proxy management, and deployment skills.
• Management and maintenance of HyperV.
• Exchange working knowledge and troubleshooting is advantageous.
• Setup, configuration and troubleshooting will be required.
• SQL working knowledge and troubleshooting are advantageous. Set up, configure, and troubleshoot will be required
• Knowledge of GPON networks is essential.
• Strong fundamental networking knowledge of routing and switching.
• Extensive knowledge of Dot1Q trunking.
• Profound with link aggregation protocols such as LACP and PAGP.
• Arista MLAG experience.
• Excellent layer 2 and 3 troubleshooting skills.
• Strong networking design skills.
• Be able to draw professional physical and logical topology diagrams.
• The ability to draw lower and high level network designs and documentation.
• Strong knowledge of L3 routing protocols such as OSPF and BGP.
• MPLS troubleshooting and design skills are essential.
• Strong knowledge of Cisco and Fortinet firewalls.
• Strong Knowledge of all spanning-tree protocols.
• Switch virtualisation experience.
• Familiar with cloud security, troubleshooting and maintenance
• Strong Knowledge of VPN technologies
• Knowledge of fibre and OTDR troubleshooting.
• CPE mass provisioning.
• Network monitoring protocols and software
• Bulk switch updates and provisioning
• Broadcast troubleshooting skills are essential
• Strong knowledge of all multi-vendor protocols
• Strong setup and troubleshooting skills in COS and QOS
• Knowledge of L3 policy maps with policing and shaping
• Netflow / Sflow experience.
• The ability to capture and read Wireshark data and port spanning

Job Description

Why choose Logicalis?

It’s not just IT solutions, It’s IT global know-how! Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes.

Our customers span industries and geographical regions; and our focus is to engage in the dynamics of our customers’ vertical markets; including financial services, TMT (telecommunications, media and technology), education, healthcare, retail, government, manufacturing and professional services, and apply the skills of our 4,500 employees in modernising key digital pillars; data centre and cloud services, security and network infrastructure, workspace communications and collaboration, data and information strategies, and IT operation modernisation. We are the advocates for our customers for some of the world’s leading technology companies including Cisco, HPE, IBM, CA Technologies, NetApp, Microsoft, Oracle, VMware and ServiceNow.

Logicalis employees are innovative, smart, entrepreneurial and customer centric, with a shared ambition of making Logicalis the worlds leading IT Solutions provider!

We offer speedy decision-making, opportunities for personal development, and a supportive, inclusive environment that celebrates our diversity.

Join us and become a part of something epic!

The Logicalis South Africa (LSA) Networks Team has responsibilities focused on the smooth running of our customer’s network environments, ensuring LAN and WAN availability is maintained at the highest level. This is achieved by performing routine maintenance and implementing best practices on routers, switches, access points, wireless LAN controllers, and firewalls.

As part of the Networks team, you will be responsible for working on incidents, problems, and changes, always adhering to ITIL principles. You will also be required to support a 24/7 Shift Team out of hours as needed on standby rotation. You might be required to work on a staggered shift schedule to cover support for offshore customers in different time zones. You will work alongside Project, Transition, and Service Delivery management teams to assist in the smooth transition and acceptance of new customers and technologies into support.

As an Engineer in the team, you are expected to perform routine assignments and first contact most of the incoming tasks for the team. You are encouraged not to vary from established procedures by performing assignments according to the structure. You will use existing procedures to solve routine or standard problems. You will receive instruction, guidance, and direction from more senior engineers.

• Maintain network availability for customers by performing routine maintenance, failover testing, implementing best practices, etc.
• Perform project-related duties regarding new and changing infrastructure deployments required by LSA customers.
• Provide prompt technical assistance on customer incidents when the Shift team and Service desk have exhausted all possible avenues.
• Regularly update customers on progress of incidents, problems, and changes by telephone and email.
• Regularly update Logicalis ticketing systems Service Now / Autotask with quality notes detailing progress and actions completed on open incidents, problems, and change requests.
• Completing customer Change Requests, including impact and risk analysis, and implementing out-of-hours where required.
• Provide technical consultancy to all other areas of the business to ensure the integrity, performance, and support of new opportunities that involve network support.
• Find technical solutions to problems where necessary and practical, without compromising the commercial viability of a new product.
• Where required perform the ‘Lead Engineer’ role for some of LSA’s clients - for support and projects.
• To stay up to date and accredited with the current technologies.
• Capturing repeat faults and undertaking root cause analysis.
• Proactive identification of fault trends.
• Capturing time and maintaining a timesheet.

• National High School Senior Certificate (or equivalent)
• Graduate or qualified by experience.
• Cisco CCNA, Huawei HCIA, or Fortinet NSE 4 certified - mandatory
• Cisco CCNP, Huawei HCIP, or Fortinet NSE 4/5/6 – preferred, but not mandatory
• ITIL v3 Foundation - preferred, but not mandatory

• Minimum 2 years of general IT support experience.
• Minimum 2 years of dedicated networking/security experience.
• LAN, WAN, and network security experience.
• Strong understanding of network infrastructure, network hardware, and networking protocols.
• Ability to implement, administer, and troubleshoot network infrastructure devices, including but not limited to routers, switches, access points, wireless controllers, and firewalls.
• Knowledge of application transport and network infrastructure protocols.
• Ability to create accurate network diagrams and documentation for design and planning networks.
• Ability to think through problems and visualize solutions.
• Capable of providing specific and detailed information for hardware and software selection.
• Ability to quickly learn new or unfamiliar technology using documentation and internet resources.

• A high command of the English language both written and verbal is essential.
• Self-motivated with the ability to work unsupervised.
• Good communicator with the user environment.
• Ability to work in a very busy and highly pressurized environment and deal with high-impact, high-profile incidents, problems, and changes.
• A structured and organized approach to complex problem determination and solving.
• Numerate and literate with an eye for detail.
• Punctuality.
• Excellent verbal and written communication skills.
• Ability to remain flexible and adapt to changing priorities with promptness, efficiency, and ease.
• Possess proficient analytical and decision-making skills.
• Capacity for gathering and scrutinizing data to identify issues, opportunities, and patterns.
• A good listener, with the ability to communicate technical issues and resolutions to people of varying technical levels.
• Proficient relationship-building skills – predict customer behaviour and respond accordingly.
• A strong service-oriented (‘can-do’) culture, with a strong focus on the ‘internal customer’ approach, committed to exceeding customer expectations.
• Dynamic but aware of the views and feelings of others.
• Professional & diligent team player but able to work independently and be self-motivated.
• Enthusiastic, energetic, and confident.
• Demonstrate clear purpose, enthusiasm, and commitment.
• Ability to train users effectively.
• Code B driving license (or code that includes B) and own transport.

Disclaimer : Strictly fair and non-discriminatory selection procedures will be followed. We use Employment Equity (EE) and Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with Logicalis SA’s Employment Equity plans

Why choose Logicalis? It’s not just IT solutions, It’s IT global know-how! Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes.

Our customers span industries and geographical regions; and our focus is to engage in the dynamics of our customers’ vertical markets; including financial services, TMT (telecommunications, media and technology), education, healthcare, retail, government, manufacturing and professional services, and apply the skills of our 4,500 employees in modernising key digital pillars; data centre and cloud services, security and network infrastructure, workspace communications and collaboration, data and information strategies, and IT operation modernisation. We are the advocates for our customers for some of the world’s leading technology companies including Cisco, HPE, IBM, CA Technologies, NetApp, Microsoft, Oracle, VMware and ServiceNow.

Logicalis employees are innovative, smart, entrepreneurial and customer centric, with a shared ambition of making Logicalis the worlds leading IT Solutions provider! We offer speedy decision-making, opportunities for personal development, and a supportive, inclusive environment that celebrates our diversity.

Join us and become a part of something epic!

The Logicalis South Africa (LSA) Networks Team has responsibilities focused on the smooth running of our customer’s network environments, ensuring LAN and WAN availability is maintained at the highest level. This is achieved by performing routine maintenance and implementing best practices on routers, switches, access points, wireless LAN controllers, and firewalls.

As part of the Networks team, you will be responsible for working on incidents, problems, and changes, always adhering to ITIL principles. You will also be required to support a 24/7 Shift Team out of hours as needed on standby rotation. You might be required to work on a staggered shift schedule to cover support for offshore customers in different time zones. You will work alongside Project, Transition, and Service Delivery management teams to assist in the smooth transition and acceptance of new customers and technologies into support.

As an Engineer in the team, you are expected to perform routine assignments and first contact most of the incoming tasks for the team. You are encouraged not to vary from established procedures by performing assignments according to the structure. You will use existing procedures to solve routine or standard problems. You will receive instruction, guidance, and direction from more senior engineers.

• Maintain network availability for customers by performing routine maintenance, failover testing, implementing best practices, etc.
• Perform project-related duties regarding new and changing infrastructure deployments required by LSA customers.
• Provide prompt technical assistance on customer incidents when the Shift team and Service desk have exhausted all possible avenues.
• Regularly update customers on progress of incidents, problems, and changes by telephone and email.
• Regularly update Logicalis ticketing systems Service Now / Autotask with quality notes detailing progress and actions completed on open incidents, problems, and change requests.
• Completing customer Change Requests, including impact and risk analysis, and implementing out-of-hours where required.
• Provide technical consultancy to all other areas of the business to ensure the integrity, performance, and support of new opportunities that involve network support.
• Find technical solutions to problems where necessary and practical, without compromising the commercial viability of a new product.
• Where required perform the ‘Lead Engineer’ role for some of LSA’s clients - for support and projects.
• To stay up to date and accredited with the current technologies.
• Capturing repeat faults and undertaking root cause analysis.
• Proactive identification of fault trends.
• Capturing time and maintaining a timesheet.

• National High School Senior Certificate (or equivalent)
• Graduate or qualified by experience.
• Cisco CCNA, Huawei HCIA, or Fortinet NSE 4 certified - mandatory
• Cisco CCNP, Huawei HCIP, or Fortinet NSE 4/5/6 – preferred, but not mandatory
• ITIL v3 Foundation - preferred, but not mandatory

• Minimum 2 years of general IT support experience.
• Minimum 2 years of dedicated networking/security experience.
• LAN, WAN, and network security experience.
• Strong understanding of network infrastructure, network hardware, and networking protocols.
• Ability to implement, administer, and troubleshoot network infrastructure devices, including but not limited to routers, switches, access points, wireless controllers, and firewalls.
• Knowledge of application transport and network infrastructure protocols.
• Ability to create accurate network diagrams and documentation for design and planning networks.
• Ability to think through problems and visualize solutions.
• Capable of providing specific and detailed information for hardware and software selection.
• Ability to quickly learn new or unfamiliar technology using documentation and internet resources.

• A high command of the English language both written and verbal is essential.
• Self-motivated with the ability to work unsupervised.
• Good communicator with the user environment.
• Ability to work in a very busy and highly pressurized environment and deal with high-impact, high-profile incidents, problems, and changes.
• A structured and organized approach to complex problem determination and solving.
• Numerate and literate with an eye for detail.
• Punctuality.
• Excellent verbal and written communication skills.
• Ability to remain flexible and adapt to changing priorities with promptness, efficiency, and ease.
• Possess proficient analytical and decision-making skills.
• Capacity for gathering and scrutinizing data to identify issues, opportunities, and patterns.
• A good listener, with the ability to communicate technical issues and resolutions to people of varying technical levels.
• Proficient relationship-building skills – predict customer behaviour and respond accordingly.
• A strong service-oriented (‘can-do’) culture, with a strong focus on the ‘internal customer’ approach, committed to exceeding customer expectations.
• Dynamic but aware of the views and feelings of others.
• Professional & diligent team player but able to work independently and be self-motivated.
• Enthusiastic, energetic, and confident.
• Demonstrate clear purpose, enthusiasm, and commitment.
• Ability to train users effectively.
• Code B driving license (or code that includes B) and own transport.

Disclaimer : Strictly fair and non-discriminatory selection procedures will be followed. We use Employment Equity (EE) and Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with Logicalis SA’s Employment Equity plans

Reference: NWA -Njabu-3
If you are an experienced Network Engineer who wants to make a difference in a continuously growing company, then APPLY NOW!

The Network Engineer role is responsible for designing, building, maintaining, and documenting the network security infrastructure.

• Relevant IT Networking and Security Certifications, plus appropriate Diploma
• Experience and product-specific training
• 5 Years’ experience
• Willing to work extended hours/shifts
• Willing to travel
• ITIL or Networking certificates (advantageous)
• Administration of Firewalls, Routers, Switches, Intrusion Prevention Systems, Intrusion Detection Systems, Network Access Control (NAC), and Virtual Private Networks (VPN)

If you are interested in this opportunity, please apply directly. If you wish to send your CV via email, forward your CV to and copy the reference number in the subject line of your e-mail.

If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other opportunities that appear for which you might be more suitable.

For more information contact:
Njabulo Ndzimande on
IT Recruitment Consultant

• Review client requirements and collaborate with other IT engineers to define the optimal networking and firewalling solutions in accordance with organisational policies.
• Design and implement new network solutions and/or improve the efficiency of current networks.
• Configure firewalls for usage, manage their day-to-day operations and perform regular maintenance through upgrades and patches to ensure optimal performance, maximise network efficiency and security.
• Configure, manage and maintain secure intra- and inter-organisational communication channels, such as VPNs and IPSec tunnels.
• Perform quarterly firewall health checks removing unnecessary rules, interfaces, etc. and optimising rules where possible.
• Assist with the installation, configuration and support of network equipment across the LAN, WLAN, WAN and SD-WAN, both wired and wireless.
• Participate in cross-functional troubleshooting support for internal and external clients and network fault investigations.
• Liaise with network service providers and vendors, ensuring service level agreements are met and organisational policies and principles adhered to.
• Maximise network performance through ongoing monitoring and optimisation.
• Ensure supporting documentation and diagrams remain up to date.
• Ensure all network equipment is sufficiently secured (logically and physically), so that no unauthorised access can be gained.
• Provide monthly reporting as required.
• Maintain Network Monitoring Tools
• Configure, Manage and Support Network Access Control (NAC) Systems

• Proven track record in network design within industries such as telecommunications (Telkom, MTN, Vodacom), telcos, data centres (Teraco), or similar environments.

• Strong background in Network Design & Architecture
• Advantageous: SD-WAN and Multicast experience

• Network Design
• Network Architect
• Multicast
• SD-WAN