403 Microsoft Server jobs in South Africa

Network Engineer

Cape Town, Western Cape Logicalis

Posted 1 day ago

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Job Description

Job Description

Why choose Logicalis?

It’s not just IT solutions, It’s IT global know-how! Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes.

Our customers span industries and geographical regions; and our focus is to engage in the dynamics of our customers’ vertical markets; including financial services, TMT (telecommunications, media and technology), education, healthcare, retail, government, manufacturing and professional services, and apply the skills of our 4,500 employees in modernising key digital pillars; data centre and cloud services, security and network infrastructure, workspace communications and collaboration, data and information strategies, and IT operation modernisation. We are the advocates for our customers for some of the world’s leading technology companies including Cisco, HPE, IBM, CA Technologies, NetApp, Microsoft, Oracle, VMware and ServiceNow.

Logicalis employees are innovative, smart, entrepreneurial and customer centric, with a shared ambition of making Logicalis the worlds leading IT Solutions provider!

We offer speedy decision-making, opportunities for personal development, and a supportive, inclusive environment that celebrates our diversity.

Join us and become a part of something epic!

Role Purpose

The Logicalis South Africa (LSA) Networks Team has responsibilities focused on the smooth running of our customer’s network environments, ensuring LAN and WAN availability is maintained at the highest level. This is achieved by performing routine maintenance and implementing best practices on routers, switches, access points, wireless LAN controllers, and firewalls.

As part of the Networks team, you will be responsible for working on incidents, problems, and changes, always adhering to ITIL principles. You will also be required to support a 24/7 Shift Team out of hours as needed on standby rotation. You might be required to work on a staggered shift schedule to cover support for offshore customers in different time zones. You will work alongside Project, Transition, and Service Delivery management teams to assist in the smooth transition and acceptance of new customers and technologies into support.

As an Engineer in the team, you are expected to perform routine assignments and first contact most of the incoming tasks for the team. You are encouraged not to vary from established procedures by performing assignments according to the structure. You will use existing procedures to solve routine or standard problems. You will receive instruction, guidance, and direction from more senior engineers.

Role Responsibilities
  • Maintain network availability for customers by performing routine maintenance, failover testing, implementing best practices, etc.
  • Perform project-related duties regarding new and changing infrastructure deployments required by LSA customers.
  • Provide prompt technical assistance on customer incidents when the Shift team and Service desk have exhausted all possible avenues.
  • Regularly update customers on progress of incidents, problems, and changes by telephone and email.
  • Regularly update Logicalis ticketing systems Service Now / Autotask with quality notes detailing progress and actions completed on open incidents, problems, and change requests.
  • Completing customer Change Requests, including impact and risk analysis, and implementing out-of-hours where required.
  • Provide technical consultancy to all other areas of the business to ensure the integrity, performance, and support of new opportunities that involve network support.
  • Find technical solutions to problems where necessary and practical, without compromising the commercial viability of a new product.
  • Where required perform the ‘Lead Engineer’ role for some of LSA’s clients - for support and projects.
  • To stay up to date and accredited with the current technologies.
  • Capturing repeat faults and undertaking root cause analysis.
  • Proactive identification of fault trends.
  • Capturing time and maintaining a timesheet.
Qualifications
  • National High School Senior Certificate (or equivalent)
  • Graduate or qualified by experience.
  • Cisco CCNA, Huawei HCIA, or Fortinet NSE 4 certified - mandatory
  • Cisco CCNP, Huawei HCIP, or Fortinet NSE 4/5/6 – preferred, but not mandatory
  • ITIL v3 Foundation - preferred, but not mandatory
Experience
  • Minimum 2 years of general IT support experience.
  • Minimum 2 years of dedicated networking/security experience.
  • LAN, WAN, and network security experience.
  • Strong understanding of network infrastructure, network hardware, and networking protocols.
  • Ability to implement, administer, and troubleshoot network infrastructure devices, including but not limited to routers, switches, access points, wireless controllers, and firewalls.
  • Knowledge of application transport and network infrastructure protocols.
  • Ability to create accurate network diagrams and documentation for design and planning networks.
  • Ability to think through problems and visualize solutions.
  • Capable of providing specific and detailed information for hardware and software selection.
  • Ability to quickly learn new or unfamiliar technology using documentation and internet resources.
Person Requirements
  • A high command of the English language both written and verbal is essential.
  • Self-motivated with the ability to work unsupervised.
  • Good communicator with the user environment.
  • Ability to work in a very busy and highly pressurized environment and deal with high-impact, high-profile incidents, problems, and changes.
  • A structured and organized approach to complex problem determination and solving.
  • Numerate and literate with an eye for detail.
  • Punctuality.
  • Excellent verbal and written communication skills.
  • Ability to remain flexible and adapt to changing priorities with promptness, efficiency, and ease.
  • Possess proficient analytical and decision-making skills.
  • Capacity for gathering and scrutinizing data to identify issues, opportunities, and patterns.
  • A good listener, with the ability to communicate technical issues and resolutions to people of varying technical levels.
  • Proficient relationship-building skills – predict customer behaviour and respond accordingly.
  • A strong service-oriented (‘can-do’) culture, with a strong focus on the ‘internal customer’ approach, committed to exceeding customer expectations.
  • Dynamic but aware of the views and feelings of others.
  • Professional & diligent team player but able to work independently and be self-motivated.
  • Enthusiastic, energetic, and confident.
  • Demonstrate clear purpose, enthusiasm, and commitment.
  • Ability to train users effectively.
  • Code B driving license (or code that includes B) and own transport.

Disclaimer : Strictly fair and non-discriminatory selection procedures will be followed. We use Employment Equity (EE) and Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with Logicalis SA’s Employment Equity plans

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Network Engineer

Cape Town, Western Cape All jobs

Posted 8 days ago

Job Viewed

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Job Description

Why choose Logicalis? It’s not just IT solutions, It’s IT global know-how! Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes.

Our customers span industries and geographical regions; and our focus is to engage in the dynamics of our customers’ vertical markets; including financial services, TMT (telecommunications, media and technology), education, healthcare, retail, government, manufacturing and professional services, and apply the skills of our 4,500 employees in modernising key digital pillars; data centre and cloud services, security and network infrastructure, workspace communications and collaboration, data and information strategies, and IT operation modernisation. We are the advocates for our customers for some of the world’s leading technology companies including Cisco, HPE, IBM, CA Technologies, NetApp, Microsoft, Oracle, VMware and ServiceNow.

Logicalis employees are innovative, smart, entrepreneurial and customer centric, with a shared ambition of making Logicalis the worlds leading IT Solutions provider! We offer speedy decision-making, opportunities for personal development, and a supportive, inclusive environment that celebrates our diversity.

Join us and become a part of something epic!

ROLE PURPOSE

The Logicalis South Africa (LSA) Networks Team has responsibilities focused on the smooth running of our customer’s network environments, ensuring LAN and WAN availability is maintained at the highest level. This is achieved by performing routine maintenance and implementing best practices on routers, switches, access points, wireless LAN controllers, and firewalls.

As part of the Networks team, you will be responsible for working on incidents, problems, and changes, always adhering to ITIL principles. You will also be required to support a 24/7 Shift Team out of hours as needed on standby rotation. You might be required to work on a staggered shift schedule to cover support for offshore customers in different time zones. You will work alongside Project, Transition, and Service Delivery management teams to assist in the smooth transition and acceptance of new customers and technologies into support.

As an Engineer in the team, you are expected to perform routine assignments and first contact most of the incoming tasks for the team. You are encouraged not to vary from established procedures by performing assignments according to the structure. You will use existing procedures to solve routine or standard problems. You will receive instruction, guidance, and direction from more senior engineers.

ROLE RESPONSIBILITIES:
  • Maintain network availability for customers by performing routine maintenance, failover testing, implementing best practices, etc.
  • Perform project-related duties regarding new and changing infrastructure deployments required by LSA customers.
  • Provide prompt technical assistance on customer incidents when the Shift team and Service desk have exhausted all possible avenues.
  • Regularly update customers on progress of incidents, problems, and changes by telephone and email.
  • Regularly update Logicalis ticketing systems Service Now / Autotask with quality notes detailing progress and actions completed on open incidents, problems, and change requests.
  • Completing customer Change Requests, including impact and risk analysis, and implementing out-of-hours where required.
  • Provide technical consultancy to all other areas of the business to ensure the integrity, performance, and support of new opportunities that involve network support.
  • Find technical solutions to problems where necessary and practical, without compromising the commercial viability of a new product.
  • Where required perform the ‘Lead Engineer’ role for some of LSA’s clients - for support and projects.
  • To stay up to date and accredited with the current technologies.
  • Capturing repeat faults and undertaking root cause analysis.
  • Proactive identification of fault trends.
  • Capturing time and maintaining a timesheet.
Qualifications
  • National High School Senior Certificate (or equivalent)
  • Graduate or qualified by experience.
  • Cisco CCNA, Huawei HCIA, or Fortinet NSE 4 certified - mandatory
  • Cisco CCNP, Huawei HCIP, or Fortinet NSE 4/5/6 – preferred, but not mandatory
  • ITIL v3 Foundation - preferred, but not mandatory
Experience
  • Minimum 2 years of general IT support experience.
  • Minimum 2 years of dedicated networking/security experience.
  • LAN, WAN, and network security experience.
  • Strong understanding of network infrastructure, network hardware, and networking protocols.
  • Ability to implement, administer, and troubleshoot network infrastructure devices, including but not limited to routers, switches, access points, wireless controllers, and firewalls.
  • Knowledge of application transport and network infrastructure protocols.
  • Ability to create accurate network diagrams and documentation for design and planning networks.
  • Ability to think through problems and visualize solutions.
  • Capable of providing specific and detailed information for hardware and software selection.
  • Ability to quickly learn new or unfamiliar technology using documentation and internet resources.
PERSON REQUIREMENTS:
  • A high command of the English language both written and verbal is essential.
  • Self-motivated with the ability to work unsupervised.
  • Good communicator with the user environment.
  • Ability to work in a very busy and highly pressurized environment and deal with high-impact, high-profile incidents, problems, and changes.
  • A structured and organized approach to complex problem determination and solving.
  • Numerate and literate with an eye for detail.
  • Punctuality.
  • Excellent verbal and written communication skills.
  • Ability to remain flexible and adapt to changing priorities with promptness, efficiency, and ease.
  • Possess proficient analytical and decision-making skills.
  • Capacity for gathering and scrutinizing data to identify issues, opportunities, and patterns.
  • A good listener, with the ability to communicate technical issues and resolutions to people of varying technical levels.
  • Proficient relationship-building skills – predict customer behaviour and respond accordingly.
  • A strong service-oriented (‘can-do’) culture, with a strong focus on the ‘internal customer’ approach, committed to exceeding customer expectations.
  • Dynamic but aware of the views and feelings of others.
  • Professional & diligent team player but able to work independently and be self-motivated.
  • Enthusiastic, energetic, and confident.
  • Demonstrate clear purpose, enthusiasm, and commitment.
  • Ability to train users effectively.
  • Code B driving license (or code that includes B) and own transport.

Disclaimer : Strictly fair and non-discriminatory selection procedures will be followed. We use Employment Equity (EE) and Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with Logicalis SA’s Employment Equity plans

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This advertiser has chosen not to accept applicants from your region.

Network Engineer

Cape Town, Western Cape Logicalis Group (DE)

Posted 8 days ago

Job Viewed

Tap Again To Close

Job Description

Network Engineer in Cape Town at Logicalis

It’s not just IT solutions, It’s IT global know-how! Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes.

Our customers span industries and geographical regions; and our focus is to engage in the dynamics of our customers’ vertical markets; including financial services, TMT (telecommunications, media and technology), education, healthcare, retail, government, manufacturing and professional services, and apply the skills of our 4,500 employees in modernising key digital pillars; data centre and cloud services, security and network infrastructure, workspace communications and collaboration, data and information strategies, and IT operation modernisation. We are the advocates for our customers for some of the world’s leading technology companies including Cisco, HPE, IBM, CA Technologies, NetApp, Microsoft, Oracle, VMware and ServiceNow

Logicalis employees are innovative, smart, entrepreneurial and customer centric, with a shared ambition of making Logicalis the worlds leading IT Solutions provider!

We offer speedy decision-making, opportunities for personal development, and a supportive, inclusive environment that celebrates our diversity.

Join us and become a part of something epic!

ROLE PURPOSE

The Logicalis South Africa (LSA) Networks Team has responsibilities focused on the smooth running of our customer’s network environments, ensuring LAN and WAN availability is maintained at the highest level. This is achieved by performing routine maintenance and implementing best practices on routers, switches, access points, wireless LAN controllers, and firewalls.

As part of the Networks team, you will be responsible for working on incidents, problems, and changes, always adhering to ITIL principles. You will also be required to support a 24/7 Shift Team out of hours as needed on standby rotation. You might be required to work on a staggered shift schedule to cover support for offshore customers in different time zones. You will work alongside Project, Transition, and Service Delivery management teams to assist in the smooth transition and acceptance of new customers and technologies into support.

As an Engineer in the team, you are expected to perform routine assignments and first contact most of the incoming tasks for the team. You are encouraged not to vary from established procedures by performing assignments according to the structure. You will use existing procedures to solve routine or standard problems. You will receive instruction, guidance, and direction from more senior engineers.

ROLE RESPONSIBILITIES:

  • Maintain network availability for customers by performing routine maintenance, failover testing, implementing best practices, etc.
  • Perform project-related duties regarding new and changing infrastructure deployments required by LSA customers.
  • Provide prompt technical assistance on customer incidents when the Shift team and Service desk have exhausted all possible avenues.
  • Regularly update customers on progress of incidents, problems, and changes by telephone and email.
  • Regularly update Logicalis ticketing systems Service Now / Autotask with quality notes detailing progress and actions completed on open incidents, problems, and change requests.
  • Completing customer Change Requests, including impact and risk analysis, and implementing out-of-hours where required.
  • Provide technical consultancy to all other areas of the business to ensure the integrity, performance, and support of new opportunities that involve network support.
  • Find technical solutions to problems where necessary and practical, without compromising the commercial viability of a new product.
  • Where required perform the ‘Lead Engineer’ role for some of LSA’s clients - for support and projects.
  • To stay up to date and accredited with the current technologies.
  • Capturing repeat faults and undertaking root cause analysis.
  • Proactive identification of fault trends.
  • Capturing time and maintaining a timesheet.

QUALIFICATIONS

  • National High School Senior Certificate (or equivalent)
  • Graduate or qualified by experience.
  • Cisco CCNP, Huawei HCIP, or Fortinet NSE 4/5/6 – preferred, but not mandatory
  • ITIL v3 Foundation - preferred, but not mandatory

EXPERIENCE

  • Minimum 2 years of general IT support experience.
  • Minimum 2 years of dedicated networking/security experience.
  • LAN, WAN, and network security experience.
  • Strong understanding of network infrastructure, network hardware, and networking protocols.
  • Ability to implement, administer, and troubleshoot network infrastructure devices, including but not limited to routers, switches, access points, wireless controllers, and firewalls.
  • Knowledge of application transport and network infrastructure protocols.
  • Ability to create accurate network diagrams and documentation for design and planning networks.
  • Ability to think through problems and visualize solutions.
  • Capable of providing specific and detailed information for hardware and software selection.
  • Ability to quickly learn new or unfamiliar technology using documentation and internet resources.

PERSON REQUIREMENTS:

  • A high command of the English language both written and verbal is essential.
  • Self-motivated with the ability to work unsupervised.
  • Good communicator with the user environment.
  • Ability to work in a very busy and highly pressurized environment and deal with high-impact, high-profile incidents, problems, and changes.
  • A structured and organized approach to complex problem determination and solving.
  • Numerate and literate with an eye for detail.
  • Punctuality.
  • Excellent verbal and written communication skills.
  • Ability to remain flexible and adapt to changing priorities with promptness, efficiency, and ease.
  • Possess proficient analytical and decision-making skills.
  • Capacity for gathering and scrutinizing data to identify issues, opportunities, and patterns.
  • A good listener, with the ability to communicate technical issues and resolutions to people of varying technical levels.
  • Proficient relationship-building skills – predict customer behaviour and respond accordingly.
  • A strong service-oriented (‘can-do’) culture, with a strong focus on the ‘internal customer’ approach, committed to exceeding customer expectations.
  • Dynamic but aware of the views and feelings of others.
  • Professional & diligent team player but able to work independently and be self-motivated.
  • Enthusiastic, energetic, and confident.
  • Demonstrate clear purpose, enthusiasm, and commitment.
  • Ability to train users effectively.
  • Code B driving license (or code that includes B) and own transport.

Disclaimer : Strictly fair and non-discriminatory selection procedures will be followed. We use Employment Equity (EE) and Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with Logicalis SA’s Employment Equity plans

If you’re interested in career opportunities, but not ready to apply, join our Talent Network to stay connected to us and receive updates on the latest job opportunities and company news.

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Network Engineer

Cape Town, Western Cape DataTech Recruitment

Posted 10 days ago

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Job Description

Network Engineer position available in Cape Town

We’re hiring a Network Engineer to design and manage advanced networking solutions that support large-scale, autonomous applications.

The role involves building networks in complex environments, supporting projects across multiple regions, and working with both wired and wireless technologies.

Location: Century City, Cape Town – Onsite.

Salary: R720,000 – R960,000 CTC per annum.

Key Responsibilities
  • Design and implement enterprise networks, including wired (Cisco/UBNT) and private wireless/5G/LTE.
  • Configure and support user equipment and networking hardware.
  • Provide 2nd and 3rd line support, ensuring systems meet SLA standards.
  • Develop processes, documentation, and automated reports on network performance.
  • Collaborate with RF Engineers to optimise coverage.
  • Attend customer and partner meetings, including occasional travel.
Requirements
  • 5+ years’ experience in network engineering.
  • Relevant degree or certification.
  • Hands-on experience with wired, wireless, and 5G/LTE networking.
  • Strong troubleshooting and communication skills.
  • Ability to work across global teams and provide high-level support.
What’s on offer
  • R720k – R960k annual CTC
  • Medical aid contribution
  • Occasional travel, including international exposure

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Network Engineer

Burgersfort, Limpopo NTT Data

Posted 11 days ago

Job Viewed

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Job Description

Responsibilities

  • Day to day Operational administration of network infrastructure, this includes but not limited to.
  • Routers, Switches and Wireless infrastructure
  • Network and patch rooms and areas
  • Internet Access
  • Wide Area Network (WAN) infrastructure and services
  • Local Area Networks (LAN) Infrastructure and services
  • DMZ, Firewall, VPN, APN and Proxy infrastructure and services
  • Fixed infrastructure (Fibre and Ethernet cabling)
  • Ensure system performance and service level agreements (SLA) are achieved.
  • Effective monitoring of related infrastructure (Network Operations Centre (NOC))
  • Work with third party service providers to ensure efficient operations.
  • Work with Impala BIIS team for successful operation and integration of network infrastructure
  • Dealing with users and network related calls daily.
  • Effective documentation of areas of responsibility.
  • Standard operating procedures (SOP) creation and maintenance
  • Creation and maintenance of Architectural drawing for all OT installations.
  • Creation and maintenance of Logical drawings for all OT related installations within
  • area of responsibility will be limited to the OT environment and ICT integration.
  • Project management within area or responsibility (small network projects and additions)
Experience
  • Matric
  • CompTIA A+ N+
  • 5 years in an operational role with a strong background on Cisco administration and
  • equipment
  • 5 years network infrastructure experience
  • 5 years network operations management
  • 5 years vendor management
  • 5 years understanding of Firewall integration into network services
  • In depth knowledge of L2 and L3 routing as well as routing protocols with emphasis on OSPF

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Network Engineer

Randburg, Gauteng Network IT

Posted 11 days ago

Job Viewed

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Job Description

Network Engineer

Reference: NWA -Njabu-3
If you are an experienced Network Engineer who wants to make a difference in a continuously growing company, then APPLY NOW!

Duties & Responsibilities

The Network Engineer role is responsible for designing, building, maintaining, and documenting the network security infrastructure.

Job Experience & Skills Required:
  • Relevant IT Networking and Security Certifications, plus appropriate Diploma
  • Experience and product-specific training
  • 5 Years’ experience
  • Willing to work extended hours/shifts
  • Willing to travel
  • ITIL or Networking certificates (advantageous)
  • Administration of Firewalls, Routers, Switches, Intrusion Prevention Systems, Intrusion Detection Systems, Network Access Control (NAC), and Virtual Private Networks (VPN)

If you are interested in this opportunity, please apply directly. If you wish to send your CV via email, forward your CV to and copy the reference number in the subject line of your e-mail.

If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other opportunities that appear for which you might be more suitable.

For more information contact:
Njabulo Ndzimande on
IT Recruitment Consultant

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Network Engineer

Cape Town, Western Cape RareCruit

Posted 18 days ago

Job Viewed

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Job Description

This is not a maintenance or support role were specifically after a true Network Architect.

What were looking for:

Qualification:
Bachelors degree (essential) preference for candidates who studied Data Networking Communications.

Experience:

  • Proven track record in network design within industries such as telecommunications (Telkom, MTN, Vodacom), telcos, data centres (Teraco), or similar environments.
Technical exposure:
  • Strong background in Network Design & Architecture
  • Advantageous: SD-WAN and Multicast experience
Key Skills & Keywords:
  • Network Design
  • Network Architect
  • Multicast
  • SD-WAN

Contact Robin for more information:
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Network Engineer

New
Cape Town, Western Cape

Posted today

Job Viewed

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Job Description

This is not a maintenance or support role were specifically after a true Network Architect. What were looking for: Qualification: Bachelors degree (essential) preference for candidates who studied Data Networking Communications. Experience: Proven track record in network design within industries such as telecommunications (Telkom, MTN, Vodacom), telcos, data centres (Teraco), or similar environments. Technical exposure: Strong background in Network Design & Architecture Advantageous: SD-WAN and Multicast experience Key Skills & Keywords: Network Design Network Architect Multicast SD-WAN Contact Robin for more information:
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Network Engineer

New
Cape Town, Western Cape

Posted today

Job Viewed

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Job Description

Youll design, implement, and support advanced networks that keep mission-critical systems online, from open-pit mines to state-of-the-art automated construction sites. What Youll Bring Network certification (Cisco, Nokia, or similar). 5 years hands-on network engineering experience. Strong background in wired, wireless, LTE/5G network design and support. Excellent communication and teamwork skills, with a proactive and problem-solving mindset. What Youll Be Doing Network Design & Implementation Deploy robust wired and wireless networks (Cisco, UBNT, Nokia NDAC, Celona, LTE/5G, OpenWrt devices) Support & SLA Management Develop processes for 1st/2nd level support, provide 3rd level expertise and ensure SLA compliance Automation & Reporting Create automated reports on network performance and uptime Optimization Work with RF Engineers to fine-tune coverage and performance Collaboration Support project teams and attend customer/partner meetings to ensure flawless delivery Why Work Here Innovation in Action Build networks that power robotics, automation, and future-focused technologies. Collaborate with Experts Work alongside world-class engineers, system integrators, and technology specialists. Hands-On Impact See your designs deployed in real-world environments where reliability and performance are critical. Global Reach, Local Roots Join a company with South African origins and US headquarters, delivering solutions across continents. Ready to Apply? If youre passionate about building and supporting networks that power automation and robotics on a global scale, we want to hear from you.
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Network Engineer

New
Plattekloof, Western Cape R90000 - R120000 Y Herotel

Posted today

Job Viewed

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Job Description

Plattekloof, ZA

Full-Time

Networks

Job Openings

Network Engineer - Tier 3

Applications are invited for the Network Engineer - Tier 3 position to be based in Plattekloof, Cape Town.

PURPOSE OF THE ROLE:

As a Network Engineer – Tier 3, you will work with both hardware and software to ensure the smooth operation of network systems. This includes installing and maintaining network components such as routers, switches, and data centre equipment. You will monitor and optimize core network performance and troubleshoot any issues that arise.

Key Performance Areas would include, but are not limited to:

  • Escalation to Network Engineers Tier 4 as required.
  • Responsible to monitor and troubleshoot all systems and/or escalate to the relevant departments as required.
  • Keep network related documentation up to date.
  • Assist Tier 4 Engineers during emergencies or outages.
  • Implementation of approved change plans.
  • Attend to technical escalation from Helpdesk Agent - Tier 2.
  • Incident management & communication to relevant departments.
  • Program network equipment according to standards RFC's.
  • Maintain and support:
  • OSPF Routing Intermediate +
  • Mikrotik Routers Intermediate +
  • L2 Switching Intermediate +
  • Networking Intermediate +
  • Router setup, installation and management.
  • IP setup, planning and management.
  • Firewall setup, planning and management.
  • Maintanence of core functionality of VAS products and systems.
  • Reporting monthly/weekly on network backhaul capacity.
  • Tier 3 Engineer directly supports VIP and offnet clients.
  • Assist RF & access network with site planning and development.
  • Any adhoc duty as per the operational requirement of the business.
  • Operate standard working hours with potential adhoc afterhours availability as per operational requirements.

The successful candidate must have the following experience/skills:

  • 3 Years network experience.
  • Working knowledge in BGP, OSPF, MPLS, Routing, Switching and Mikrotik Hardware.
  • Experience with TCP/IP, DNS, DHCP, routers, IP routing, and switches.
  • Ability to work independently and under pressure.
  • Good customer service skills.
  • Good communication and reporting skills.
  • Good problem solving & analytic skills.
  • Good time management skills.
  • Good admin skills.
  • Ability to function in a team.
  • Juniper knowledge is advantageous.

Education Requirements:

  • Minimum MTCNA Certification.
  • MTCRE Certification recommended.
  • N+ is advantageous.
  • A+ is advantageous.
  • Other diplomas in the relevant field is advantageous.

PLEASE NOTE:

  • Preference will be given to Previously Disadvantaged Individual candidates in line with Herotel's Employment Equity Plan.
  • Submission of your CV provides Herotel with your express consent for us to process your personal information contained therein, for purposes of processing your application. Please refer to our Privacy Policy on our website for further information on how we process personal information.
  • Kindly note that should you not receive feedback from us within 4 weeks of applying, you should consider yourself unsuccessful for the role.
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  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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