20 Microsoft Dynamics Consultant jobs in South Africa

Role : Dynamics 365 CRM Developer

Location : Johannesburg

Duration : 6 Months Renewal

About Zensar Technologies

We are a technology consulting and services company with 11, 800+ associates in 33 global locations. More than 130 leading enterprises depend on our expertise to be more disruptive, agile, and competitive. Our success in South Africa for 24 years comes from our people-first focus that emphasizes empowerment from the ground up.

Zensar is recognized as proudly South African in 2022 and are the Top Employer in 2024,2023 and 2022 in South Africa by the Top Employer Institute. Zensar is a certified B-BBEE Level 2 contributor and partners with MICT, SETA, Education Africa, and Tomorrow Trust. We strongly believe in the power of communities and leveraging diversity to solve problems together.

Zensar is a place where you are free to express yourself in an environment that values individuality, nurtures development and is mindful of wellbeing. We put our people and customers at the center of everything that we do. Our core values include:

• Putting people first
• Client-centricity
• Collaboration

Grow. Own. Achieve. Learn. with Zensar. To know more about our Employee Value Proposition

Job Spec

We're looking for a hands-on
Dynamics 365 CRM Developer
to help build and enhance a
lead management platform
using
Microsoft Dynamics 365
. The candidate will work closely with other developers, analysts, and business stakeholders to implement automation, streamline integrations, and ensure a seamless lead lifecycle experience. The ideal candidate will have a strong background in
CRM automation
,
workflow orchestration
,
BI reporting
, and
system integration
, with a passion for driving business outcomes through intelligent customer engagement.

Key Responsibilities

• Design and implement
  lead capture, scoring, routing, and nurturing workflows
  in Dynamics 365.
• Configure and customize
  Dynamics 365 Sales and Marketing modules
  to align with business processes.
• Develop
  automated workflows
  using Power Automate and Dynamics 365 process flows.
• Integrate CRM with external systems (e.g., marketing platforms, ERP, web forms, APIs).
• Ensure
  data integrity
  ,
  compliance
  , and
  security
  across the CRM ecosystem.
• Provide documentation, training, and support to end-users and business teams.
• Monitor system performance and continuously optimize for scalability and usability.

Required Skills & Experience

• Hands-on experience with
  Microsoft Dynamics 365 CRM
  (Sales, Marketing, and Customer Insights).
• Strong knowledge of
  Power Platform
  (Power Automate, Power Apps, Dataverse).
• Experience with
  CRM integrations
  (REST APIs, Azure Logic Apps, middleware like KingswaySoft or Zapier).
• Proficiency in
  workflow automation
  ,
  lead lifecycle management
  , and
  data modeling
  .
• Familiarity with
  JavaScript
  ,
  C#
  , or
  TypeScript
  for CRM customizations.
• Experience with
  data migration
  ,
  ETL
  , and
  reporting tools
  (Power BI, SSRS).

• Excellent communication skills.

• Experience supporting and enhancing existing Dynamics 365 CRM solutions

• Hands-on experience with
  Power Platform Pipelines
  and
  CI/CD
• Strong knowledge of
  model-driven app
  development
• Proven ability to design, develop, and support enterprise-grade CRM solutions

Preferred Qualifications

• Information Technology or Bsc Computer Science Degree
• Microsoft Certified: Dynamics 365 Fundamentals or Functional Consultant Associate.
• Experience with
  marketing automation tools
  Dynamics 365 Marketing.
• Background in
  lead generation
  ,
  sales funnel optimization
  , or
  customer journey mapping
  .
• Exposure to
  Agile methodologies
  and cross-functional collaboration.

Why Join Us?

• Be at the forefront of a
  digital transformation initiative
  .
• Work with a forward-thinking team focused on
  automation, integration, and customer experience
  .
• Opportunity to shape a scalable, intelligent lead management platform from the ground up.

We are seeking a detail-oriented and experienced
Microsoft Dynamics Supply Chain Support Consultant
to join our ERP support team. This role involves supporting end-users, maintaining and optimizing supply chain processes within Dynamics 365 (Finance & Operations or Business Central), and resolving functional issues to ensure smooth operations.

Who Are We?
Decision Inc. is a global digital partner that enables businesses to reinvent themselves to realise their full potential.
We deliver agility, resilience, and intelligence to any enterprise, enabling them to adapt quickly and thrive through innovation and opportunity. Our teams have engaged with more than 400 clients globally over the past 15 years, providing them with the expertise to build, operate, and optimise their digital businesses.

We achieve this by leveraging the worlds best technology to drive our clients business ambitions forward into tomorrow's reality. These technologies include but are not limited to: Microsoft, SAP, Qlik, Snowflake, Alteryx, Automation Anywhere, and Workday Adaptive Insights.

Our success is ultimately driven by our entrepreneurial culture, industry exposure, and the passion of our people. We have three key cross-functional teams Functional and Specialist Consulting, Development, and Engineering teams. Based in four global offices, our exceptional consultants focus on delivering value to clients by keeping them at the centre of our service delivery. To find out more about our exciting fast-paced culture visit: Careers at Decision Inc.

What Will You Do?
Key Responsibility:

Functional Support & Issue Resolution

• Provide 1st and 2nd line support for supply chain management (SCM) modules, including Procurement, Inventory, Sales Order Management, Warehouse Management, and Transportation.
• Troubleshoot and resolve functional issues reported by users within Dynamics 365 SCM.
• Document issues, root causes, and solutions in the ticketing system (e.g., ServiceNow, Zendesk, Jira).

User Assistance & Training

• Guide users on Dynamics SCM processes and best practices.
• Support end-user training and onboarding on new SCM features or processes.
• Create and maintain user guides, SOPs, and knowledge base articles.

System Maintenance & Process Optimization

• Assist with testing and deploying SCM-related updates, patches, and configuration changes.
• Analyze existing supply chain processes in the system and suggest improvements for efficiency and accuracy.
• Collaborate with developers and functional consultants to resolve escalated tickets or complex issues.

Data & Reporting

• Assist with data cleansing, data imports, and validating supply chain data accuracy.
• Generate and maintain SCM-related reports using embedded tools (e.g., Power BI, SSRS, or Excel add-ins).
• Ensure data integrity across purchase orders, sales orders, stock levels, and vendor information.

Collaboration & Project Support

• Work closely with the IT, Finance, and Operations teams to align SCM functionality with business needs.
• Participate in small enhancements, upgrades, or rollout projects as a support lead or tester.
• Assist in UAT and coordinate feedback collection from supply chain users.

Who Do You Need to Be?

• 2+ years of experience supporting Microsoft Dynamics 365 F&O or Business Central (focus on SCM modules).
• Strong understanding of supply chain operations: procurement, logistics, inventory, and sales fulfillment.
• Experience using or supporting systems such as Product Information Management (PIM), WMS, or vendor portals.
• Excellent troubleshooting and communication skills.
• Comfortable working with technical and non-technical stakeholders.

We are looking for a strong Functional Financial Consultant to join our projects team within Decision Inc.

Our functional consultant will provide functional and technical consulting services, deliver successful implementation and support for Microsoft software projects with a high level of client satisfaction, therefore good communication skills are a must, and great technical ability is advantageous. There will be exposure to a wide range of industries, so the ability to quickly understand new business environments is essential.

Who are we?
Decision Inc. is a management and technology consulting organization. The Company's foundation is built in technology; however, what makes us unique is our understanding of how to unleash the potential locked in our clients business and their people. We help companies to run better, grow faster and change what they do.

We represent the following leading global technology brands and are experts in the implementation, support and execution of these technologies: SAP, QlikView, Microsoft, SharePoint and Adaptive Insights.

What Will You Do?
Responsibilities Include, But Are Not Limited To
Provide sales support when needed:

• Work closely with the sales team in assisting prospective companies in their Microsoft technology assessment by obtaining information about their business strategies, processes, desired outcomes and critical success factors and evaluate technology tools to enable them to carry out their objectives
• Present tailored demonstrations of the technology solution
• Develop statement of work and scope documents
• Participate in a team completing a Request for Information (RFI), Request for Proposal (RFP) or Request for Quote (RFQ)

Perform on-site consulting services for implementation projects, including but not limited to

• Implement Microsoft Software
• Lead and or participate in the requirement analysis workshops
• Understand, communicate, interpret, and document business processes and requirements
• Utilize Microsoft implementation standards and tools/documents as defined by Decision Inc.s chosen methodology
• Create and develop design specifications including gap/fit analysis documentation
• Work with the technical team to design, test, and implement customisations and conduct prototype testing with the client
• Participate in project quality assurance processes as appropriate
• Provide end-user training and end-user support throughout the implementation
• Assist Project Manager as required

Perform ongoing support services to existing clients

• Via email/phone/remote support and on-site visits
• Proactively participate in strategic way forward discussions/meetings with clients, prepare scoping documentation and quotations, and implement proposals on acceptance by the client
• Fulfil SLA requirements

Upgrades

• Provide customers with information regarding upgrades
• Assist in preparation of costing and timelines
• Perform upgrade consulting services in accordance with upgrade principles and approved methodologies
• Perform admin functions
• Document services rendered using Decision Inc. time and expense billing system and other project management templates in a timeous fashion
• Meet productivity and efficiency standards (billable hours)
• Develop and continually refine Microsoft implementation standards, tools and documents
• Use internal systems and processes to record client interactions
• Interface with Account manager to ensure Decision Inc./customer documentation is correct and up to date

Product knowledge

• Attain product certifications as deemed necessary by Microsoft and/or Decision Inc.
• Maintain product knowledge on upcoming product releases
• Investigate and make recommendations on appropriate new technologies and products (including 3rd party products)
• Provide mentoring to team members, as required

Who Do You Need to Be?
Relevant Degree

• Minimum 5 years consulting experience and 3 years product experience
• Must have participated in at least 3 go-live data conversions, and/or upgrades, and/or full cycle implementations
• Experience within consulting service environment
• Knowledge of and experience in one of our service offerings, such as Business Intelligence, Enterprise Performance Management, Business Productivity Solutions etc.
• Strong problem-solving skills and good communication skills, both written and verbal
• Ability to explain technical concepts to business people in a language they understand, and business requirements to technical people
• Ability to successfully manage and maintain strong relationships with a team and clients
• Effective planning and organizational skills
• Passionate and ambitious to deliver on the companys strategic plan
• Understanding how to enhance business with technology
• Relational thinking (How elements of a solution / program / system fit together)
• Experience in Customer and Employee Engagement added benefit
• Well groomed, pro-active, enthusiastic, upbeat peoples person with strong relationship building skills
• Excellent organisational skills, attention to detail, self-motivation and a desire to succeed
• Possess business consulting, project definition and planning skills
• Professional and ethical
• The ability to work under pressure as part of a highly motivated team

We are looking for a strong Functional Consultant to join our Business Applications team within Decision Inc. Our Microsoft Dynamics Business Central Consultant will provide functional and technical consulting services, deliver successful implementation and support for Microsoft Dynamics ERP software projects with a high level of client satisfaction, therefore good communication skills are a must, and great technical ability is advantageous. There will be exposure to a wide range of industries, so the ability to quickly understand new business environments is essential.

Who Are We?
Decision Inc. is a global digital partner that enables businesses to reinvent themselves to realise their full potential.
We deliver agility, resilience, and intelligence to any enterprise, enabling them to adapt quickly and thrive through innovation and opportunity. Our teams have engaged with more than 400 clients globally over the past 15 years, providing them with the expertise to build, operate, and optimise their digital businesses.

We achieve this by leveraging the worlds best technology to drive our clients business ambitions forward into tomorrow's reality. These technologies include but are not limited to: Microsoft, SAP, Qlik, Snowflake, Alteryx, Automation Anywhere, and Workday Adaptive Insights.

Our success is ultimately driven by our entrepreneurial culture, industry exposure, and the passion of our people. We have three key cross-functional teams Functional and Specialist Consulting, Development, and Engineering teams. Based in four global offices, our exceptional consultants focus on delivering value to clients by keeping them at the centre of our service delivery. To find out more about our exciting fast-paced culture visit: Careers at Decision Inc.

What Will You Do?
Responsibilities include, but are not limited to:

Provide sales support when needed:

• Work closely with the sales team in assisting prospective companies in their Microsoft technology assessment by obtaining information about their business strategies, processes, desired outcomes and critical success factors and evaluate technology tools to enable them to carry out their objectives
• Present tailored demonstrations of the technology solution
• Develop statement of work and scope documents
• Participate in a team completing a Request for Information (RFI), Request for Proposal (RFP) or Request for Quote (RFQ)
• Implement Microsoft Software (Microsoft Dynamics Business Central)
• Lead and or participate in the requirement analysis workshops
• Understand, communicate, interpret, and document business processes and requirements
• Utilize Microsoft implementation standards and tools/documents as defined by Decision Inc.s chosen methodology
• Create and develop design specifications including gap/fit analysis documentation
• Work with the technical team to design, test, and implement customisations and conduct prototype testing with the client
• Participate in project quality assurance processes as appropriate
• Provide end-user training and end-user support throughout the implementation
• Assist Project Manager as required
• Via email/phone/remote support and on-site visits
• Proactively participate in strategic way forward discussions/meetings with clients, prepare scoping documentation and quotations, and implement proposals on acceptance by the client
• Fulfil SLA requirements
• Provide customers with information regarding upgrades
• Assist in preparation of costing and timelines
• Perform upgrade consulting services in accordance with upgrade principles and approved methodologies
• Document services rendered using Decision Inc. time and expense billing system and other project management templates in a timeous fashion
• Meet productivity and efficiency standards (billable hours)
• Develop and continually refine Microsoft implementation standards, tools and documents
• Use internal systems and processes to record client interactions
• Interface with Account manager to ensure Decision Inc./customer documentation is correct and up to date
• Attain product certifications as deemed necessary by Microsoft and/or Decision Inc.
• Maintain product knowledge on upcoming product releases
• Investigate and make recommendations on appropriate new technologies and products (including 3rd party products)
• Provide mentoring to team members, as required
• Perform on-site consulting services for implementation projects, including but not limited to
• Perform ongoing support services to existing clients

Perform admin functions:

Product knowledge:

Who Do You Need to Be?

• Relevant Degree
• Minimum 5 years consulting experience and 4 years Microsoft Dynamics BC implementation experience
• Must have participated in at least 3 go-live data conversions, and/or upgrades, and/or full cycle implementations
• Experience within consulting service environment
• Knowledge of and experience in one of our service offerings, such as Business Intelligence, Enterprise Performance Management, Business Productivity Solutions etc.
• Strong problem-solving skills and good communication skills, both written and verbal
• Ability to explain technical concepts to businesspeople in a language they understand, and business requirements to technical people
• Ability to successfully manage and maintain strong relationships with a team and clients
• Effective planning and organizational skills
• Passionate and ambitious to deliver on the companys strategic plan
• Understanding how to enhance business with technology
• Relational thinking (How elements of a solution / program / system fit together)
• Experience in Customer and Employee Engagement added benefit
• Well groomed, pro-active, enthusiastic, upbeat peoples person with strong relationship building skills
• Excellent organisational skills, attention to detail, self-motivation and a desire to succeed
• Possess business consulting, project definition and planning skills
• Professional and ethical
• The ability to work under pressure as part of a highly motivated team

Introduction

The D365 Functional Consultant will provide in-depth knowledge of the Microsoft Dynamics D365 application and serve as a SME by evaluating the customers' requirements, business processes and current issues to develop models and provide effective solutions offered by EY. We are looking to add a strong professional to our team that can bring an in-depth understanding of manufacturing which includes experience in production execution (production and T&L) and planning (master planning) within the areas of concentration such as discrete and process manufacturing, food and beverage, financial services, and wholesale distribution.

The successful candidate will be an experienced, ambitious, energetic and self-driven D365 implementation consultant with a proven track record of experience in implementing Finance & Operations (F&O) solutions. If you have a keen interest in technological advancement, consulting and the implementation of software business solutions, this might just be the ideal opportunity for you.

Duties & Responsibilities

• Participate in discovery meetings with the client to understand current business processes that need to be incorporated into D365 FSC
• Work with the client to understand legacy data components and identify the appropriate location for such data in D365. Document mapping of that data for conversion by technical staff
• Validation of business practices and processes in Dynamics based on discovery analysis
• Conducting GAP analysis to determine the difference between application and business processes
• Identify creative solutions for processes that aren't fully accomplished by standard D365
• Develop and deliver presentations to customers by outlining findings and recommendations to guide the implementation of the identified solution
• Translate functional business objectives and critical success factors into functional documents
• Configure application as appropriate to conform to business process definition
• Train users in a hands-on methodology and develop training documentation
• Provide on-going support to end users, assisting with trouble shooting or additional training via email, phone or site visits
• Maintain and expand client relationships through delivery of high-quality services
• Fully utilize Microsoft Technology and the Microsoft Azure Stack (LCS, BPM, VSTS, Task guides, PowerApps, Office 365, etc.)

Experience And Qualifications

• 5+ years of significant industry experience
• 5+ years of D365 FSC/AX implementation experience required
• Minimum of 3 or more Dynamics full life cycle implementations
• Microsoft certifications in Dynamics D365 FSC/AX – highly desirable
• BA/BSc/BCom in Computer Science, or Accounting preferred
• Experience in product creation and management, trade agreements, procurement and sales
• Experience with intercompany activities
• Experience with multiple legal entries management
• Ability to guide workflow procurement process
• Experience with associated tools and technologies such as SQL Reporting Services are highly desirable
• Exceptional interpersonal, communication and relationship building skills
• Ability to work in a fast-paced environment and effectively meet deadlines
• Excellent demonstration and presentation skills
• A passion for client success and enthusiasm for the products we implement
• Ability to travel to provide services to clients

Additional requirements (required):

• Strong interpersonal/relationship building skills
• Advanced level of experience in warehouse and or retail industry
• Desire to constantly assess and incorporate new technologies and software into their skillset
• Strong project implementation skills (planning, data conversion, module setups, training, project management, reporting)
• Ability to recognize and incorporate client needs at a worker level
• Proactive approach in communicating project status and project risks to all parties, internal and external
• Ability to work in a fast-paced environment and meet deadlines under pressure (conscientious)
• Ability to work independently as well as perform in a matrix project environment with cross-functional teams
• Structured approach to problem-solving and project execution. Good time management, well organised, consistently meeting commitments and creating high level deliverables.

Remuneration

Remuneration will be market related and based on qualifications and experience.

Xiquel Group is seeking a highly skilled and experienced Senior D365 CRM Developer to join our team. The successful candidate will play a key role in the design, development, and support of Dynamics 365 CRM solutions, focusing primarily on the Sales and Service modules. You will work closely with business stakeholders to translate requirements into innovative technical solutions that drive efficiency and enhance client experience within the banking sector.

Roles and Responsibilities

· Design, develop, and customize Microsoft Dynamics 365 CRM (Sales & Service modules).

· Build and deploy custom plugins, workflows, scripts, and integrations.

· Collaborate with business analysts, solution architects, and end-users to interpret requirements into scalable technical solutions.

· Develop and maintain integrations using SSIS and other ETL tools.

· Create and manage reports and dashboards using SSRS and Power Platform tools.

· Implement and support automation processes using Power Automate (Flow).

· Write efficient SQL queries and manage CRM-related data operations.

· Ensure solutions are secure, scalable, and compliant with banking sector standards.

· Provide technical guidance and mentorship to junior developers where required

· Troubleshoot, debug, and resolve CRM-related issues.

Qualifications and education requirements

· University degree in software development area

· Proven experience as a D365 CRM Developer (minimum 5+ years).

· Strong knowledge of Dynamics 365 Sales and Service modules.

· JavaScript (for form customizations and client-side scripting)

· C# (for plugins, custom workflows, and backend logic)

· SQL (querying, optimization, database management)

· HTML (form design and UI customization)

· SSIS (data integration)

· SSRS (report development)

· Power Automate (workflow automation)

· Experience working in the banking or financial services sector.

· Ability to interpret complex business requirements and translate them into technical solutions.

· Excellent problem-solving, analytical, and communication skills.

· Preferred skills

Job Type: Permanent

Work Location: In person

Calling All Microsoft Dynamics 365 Contractors in South Africa

Are you a skilled
Microsoft Dynamics 365
contractor looking for your next exciting opportunity? Whether you specialise in
Finance & Operations
,
Customer Engagement or
Business Central
– we're actively connecting top local talent with high-impact projects across South Africa and beyond.

What We're Looking For:

• Experienced D365 consultants, developers, solution architects & functional experts
• Expertise in any Dynamics 365 module (F&O, BC, CE, SCM, etc.)
• Freelancers and contractors open to short-term or long-term engagements
• Strong communication and client-facing skills

What We Offer:

• Access to exclusive D365 projects with leading clients
• Flexible contract durations tailored to your availability
• Local and remote project opportunities
• Competitive daily/hourly rates

Let's connect you with opportunities that match your skills, interests, and lifestyle. Whether you're a seasoned contractor or new to freelancing, we're here to support your journey.

I
nterested?

Apply below

Join a Growing Network of Microsoft Dynamics 365 Professionals (F&O, CRM/CE, Business Central) – Permanent & Contract Opportunities Available

Are you a
Microsoft Dynamics 365
specialist looking for your next big move? Whether you're focused on
Finance & Operations
,
Customer Engagement (CRM)
, or
Business Central
, we want to connect with you

We're partnering with a diverse range of clients across industries — from innovative start-ups to established enterprises — and we're building a dynamic talent pipeline to match these businesses with
top-tier D365 experts
.

Why Join Our D365 Talent Community?

• Flexible opportunities
  : Choose from
  permanent positions
  ,
  short-term gigs
  , or
  long-term contracts
  — your call.
• Remote-first roles
  with the option to travel or work on-site (if that's your thing).
• Access exclusive roles
  before they hit the open market.
• Work with companies
  investing in the full Microsoft stack
  — including Azure, Power Platform, and beyond.
• Join a
  community of like-minded D365 professionals
  – network, upskill, and grow.

We're looking for specialists with experience in
:

• Microsoft Dynamics 365
  Finance & Operations (F&O)
• Microsoft Dynamics 365
  Customer Engagement / CRM
• Microsoft Dynamics 365
  Business Central (BC)
• System configuration, implementation, migration, and integration.
• Process improvement and business analysis within the Dynamics suite.
• Working across industries such as retail, manufacturing, professional services, supply chain, and more.

The D365 Senior Functional Consultant will act as a subject matter expert (SME) in Microsoft Dynamics 365 Finance and Operations, with a focus on Supply Chain. This role involves evaluating client requirements, analysing business processes, and identifying operational challenges to design and implement effective, value-driven solutions using the D365 platform.

We are looking for a dynamic and experienced professional who combines deep technical expertise with strong business acumen. The ideal candidate will have a successful track record in industries such as manufacturing, food and beverage, FMCG, financial services, retail, and wholesale distribution. This role is well-suited to someone who thrives in fast-paced environments, enjoys solving complex business problems, and is passionate about leveraging technology to drive transformation and efficiency.

Duties & Responsibilities

• Lead in discovery meetings with the client to understand current business processes that need to be incorporated into D365 FSC
• Lead in design sessions with formulate the to be D365 solution.
• Work with the client to understand legacy data components and identify the appropriate location for such data in D365.
• Validation of business practices and processes in Dynamics based on discovery analysis
• Conducting GAP analysis to determine the difference between application and business processes Lead end-to-end implementations of D365 F&O Supply Chain modules.
• Configure D365 modules including Inventory, Master Planning, Production, Demand Planning, Procurement, Warehousing, transportation and asset management.
• Mentor junior consultants and support knowledge transfer.
• Manage stakeholder expectations and ensure project milestones are met.
• Support pre-sales efforts with solution design and proposal development.
• Identify creative solutions for processes that aren't fully accomplished by standard D365
• Develop and deliver presentations to customers by outlining findings and recommendations to guide the implementation of the identified solution
• Translate functional business objectives and critical success factors into functional documents
• Configure application as appropriate to conform to business process definition
• Train users in a hands-on methodology and develop training documentation
• Provide on-going support to end users, assisting with trouble shooting or additional training via email, phone or site visits
• Maintain and expand client relationships through delivery of high-quality services
• Fully utilize Microsoft Technology and the Microsoft Azure Stack (LCS, BPM, VSTS, Task guides, PowerApps, Office 365, etc.)