24 Mental Health Nursing jobs in South Africa
Nursing Unit Manager (Mental Health Clinic) - Pretoria
Posted 1 day ago
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Nursing Unit Manager, Mental Health Clinic - Pretoria
Our client, a Mental Health Clinic, based in Pretoria, is seeking to recruit a Senior Unit Manager who can also act as the 2IC Nursing Services Manager.
The Unit Manager will be responsible for coordinating improved quality nursing care by ensuring compliance to a professional and ethical practice.
As the 2IC Nursing Services Manager, the incumbent will also be responsible for assisting with general management as well as to manage and oversee all operational matters particularly pertaining nursing operations.
Responsibilities:
Unit Manager:
- Manage acuities and skill mix to ensure cost effective quality care.
- Manage costs emanating from Department.
- Ensure correct billing, stock management and purchasing.
- Manage timeous and accurate compilation of files.
- Identify quality improvement opportunities, ensure appropriate strategy and quality improvement.
- Professional development to maintain a satisfactory level of skill and knowledge.
- Keep abreast of current research in the applicable discipline.
- Assign decision making, authority, tasks and responsibility to appropriate persons in order to maximize organization and employee effectiveness.
- Monitor staff attendance/absenteeism.
- Enforce dress code.
- Facilitate effective change and conflict management.
- Orientation of new staff and students.
- Create a positive environment.
- Build strategic inter-departmental relationships to help achieve business goals.
- Manage effective working relationships with service providers and public liability.
General Management:
- Laisse with clinic management and other associated external management structures associated with the clinic.
- Laisse with all regulatory bodies.
- Oversee and laisse with all operational unit managers.
Nursing Services:
- Assist with the developing of SOPs & General Policies pertaining the nursing services of the clinic.
- Manage the total quality of the nursing care of the hospital.
- Manage the administrative policies, procedures and protocols that support the nursing services.
- Coordinate and lead shift handover meetings with senior RNs.
- Oversee, monitoring and managing sufficient nursing staff planning.
- Provide ongoing training and monitoring of skills obtained.
- Compile and implement yearly training schedule.
- Performance evaluation of nursing staff.
- Promote mentorship and training in the Nursing Unit.
- Overseeing, monitoring, and maintaining accurate patient- and other records.
- Overseeing, monitoring, and maintaining compile shift reports.
- Provide high-quality and safe patient care.
- Manage and record all incidents and near misses.
- Overseeing infection prevention and control.
- Overseeing, management of all medical, non-medical stock and equipment in the Nursing Unit.
- Medication Oversee and Laisse with Medical Management RN and Hospital board.
- ECT Oversee, monitoring and laisse with ECT RN.
- OHSA Manage and oversee the Occupational Health & Safety, Quality Control
General Operational:
- Managing and ensure compliance with all regulatory documents and protocols.
- Organization and planning with respect to all units of Hospital and initiative to develop updated protocols within the framework of a company.
- Managing and assisting in developing and implementing skills development program in conjunction with other unit managers.
- Managing and assisting in compiling sufficient BBB -EE compliancy in conjunction with relevant service provider
- Managing and assisting in HR practices for the nursing staff in conjunction with relevant service
- Oversee and laisse in HR practices with unit managers of different units and other staff members as needed provider in conjunction with relevant service provider.
- Managing and assisting in occurring legal matters in co -operation and conjunction with legal team.
- Managing and assisting with patient, and patient-related matters and complaints in accordance with hospital protocols and coordinating with outsourced service providers as needed.
- Manage and oversee the total quality and operational housekeeping services of the facility in conjunction with unit managers.
- Manage and oversee adhering to financial management guidelines provider in conjunction with relevant service provider.
- Manage and oversee efficient staff planning, leave planning and assist with payroll functions (e.g. compiling timesheets,) in conjunction with other unit managers.
- Manage and oversee effective storing of all confidential and relevant and confidential documents.
- Structured and effective organizing of electronic working files and documents.
- Prompt and effective feedback communication electronic & telephonically.
- Prompt and effective handling of high acuity matters.
- Good liaison between patients, psychiatrists, MDT Members, ward staff and if needed with family members.
- To assist in all managerial tasks as a deputy manager (2IC) when required and assume hospital management responsibilities if necessary.
Qualifications and requirements:
- Matric
- Diploma in General Nursing at NQF Level 6 or B Cur Degree at NQF Level 7
- Management or related NQF 6 or 7 qualification
- Valid registration with SANC
- Experience in a general ward is essential
- Senior Unit Manager experience is essential
- Psychiatric experience would be advantageous
- Computer literate (compiling of messages, emails and training documents)
- Proficient in Microsoft Word and Excel.
- Proficient in Medical administration programs.
- Fluent in English & Afrikaans (verbal & written) is required
Skills and Attributes:
- Energetic within a fast-paced environment.
- Excellent overall clinical competence.
- Excellent leadership abilities, effective conflict handling skills as well as excellent interpersonal/ communication skills with people at all levels.
- Mentoring skills to develop the skills and competencies of staff through development and training activities related to their current and future role.
- High sense of responsibility, well organized and the ability to organize effectively.
- Excellent nursing capabilities with a disposition towards quality and excellent patient care.
- Ability regarding accuracy and to focus on detail.
- Ability to work fast, effective, and accurately under pressure.
- Excellent problem solving, conflict management as well as proactive skills.
- Sound administrative skills and being well organized
- Financial management and business skills will be an advantage.
- Creativity and initiative within the framework of a company.
- Maintain a professional image and character.
- Must be client service orientated.
- Good communication & interpersonal skills.
- Creativity and initiative within the operational characteristics of a private company.
Working hours:
- As per work schedule with variations and in accordance with your contract of employment. 182H / month
- 08h00 17h00
- Once a week 11h00 22h00
- On call every 3rdweekend
- Overtime if needed to address serious matters.
Appointment:
ASAP
Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.
#J-18808-LjbffrRN - Mental Health
Posted 1 day ago
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Mental Health RN’s– Northern Territory (NT)
2XM healthcare is looking to fill a variety ofMental Health (RN)roles available across NT. We are seeking passionate RN's to gain some invaluable experience in a remote location.
What is on offer:
Fixed-term contract from 6-12 weeks with revision to extend
ASAP start or can be flexible
Above award rates with appropriate penalties
Travel and accommodation subsidies
Community and In-Patient
What is required:
Unrestricted AHPRA Registration
Full Working Rights
National Police Clearance (within the last 3 months)
Working With Childrens Check (NT)
Minimum 1 year experience
If you would like to discuss the role further, please click APPLY and send through an up-to date CV. We can schedule in a time to discuss the positions available and what will be best suited to you.
Contact : Juliana
E:
Mental Health Specialist Mentor
Posted 1 day ago
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Job Description
University of East London
£28 + £.38 accrued holiday pay
Part-time, flexible hours.
Relevant professional body memberships BACP, BPS, HCPC, NCPS, NMC, SWE, SCW, UMHAN, or COSCA
Randstad Student Support seeks a dedicated Mental Health Specialist Mentor to provide individualized support to neurodiverse learners at University Of East London. This part-time, flexible role offers a competitive salary ( 8 + .38 accrued holiday pay) and the opportunity to make a significant contribution to student well-being.
Tasks* Develop and implement personalized support plans.* Provide mental health guidance and counseling.* Collaborate with university support staff.* Guide students through academic and personal challenges.* Maintain accurate and confidential student records.* Participate in team meetings and contribute to service improvement.* Stay updated on best practices in mental health support for neurodiverse individuals.* Foster a positive and inclusive learning environment.
Skills* Relevant professional body registration (BACP, BPS, HCPC, etc.).* Proven experience supporting students' mental health needs.* Excellent communication and interpersonal skills.* Bachelor's degree (advantageous).* Strong organizational and time-management skills.* Experience working/supporting students with special needs. * Proficiency in counseling and mentoring.* Knowledge of mental health support for neurodiverse individuals and student support services.
We offer you* Competitive salary: 8 + .38 accrued holiday pay.* Part-time, flexible work schedule.* Supportive and collaborative work environment.* Opportunities for professional development.* Comprehensive training.* Access to employee assistance programs.
Apply now to make a real difference! Contact 0161 247 8800 for inquiries.
#J-18808-LjbffrOutpatient Mental Health Therapist
Posted 1 day ago
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Job Description
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Training & development
Clinic Description
As an Outpatient Therapist at Ellie Mental Health, you'll share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination.
Ellie Mental Health was founded in 2015 by Erin Pash, LMFT and Kyle Keller, LICSW when they opened the first Ellie clinic in Minneapolis. Since then, the Ellie Fam has continued to grow with multiple clinics in Minnesota and a growing number of locally owned and operated franchises across the country.
Ellie was proudly founded on the principle of destigmatizing mental health. The mental health industry is full of barriers, and we’ve made it our goal to fill the gap and find innovative ways to break down these barriers for the communities we serve.
We Offer:
- Unique pay model with industry leading compensation
- Comfortable, furnished offices and clinic environment
- A company rooted in values of creativity, humor, compassion, acceptance, determination, and authenticity
- Additional benefits and perks
Responsibilities Include:
- Evaluate mental health diagnosis, create, and implement a treatment plan, complete ongoing documentation including further diagnosis, treatment plan reviews, and case notes according to company policy
- Provide excellent customer service for clients and collaborate with a dynamic team to further the mission of filling gaps in our community
- Utilize creativity in interventions to help clients achieve and exceed goals
- Prepare and submit individual documentation for each session per company guidelines and protocol
- For Full-Time status clinicians must maintain a caseload of a minimum of 25 client visits per week
- Coordinate services with case managers, families, work personnel, medical personnel, other Ellie staff, and school staff as needed
- Attend and participate in all clinical staff meetings and trainings
- Other meaningful responsibilities as required.
Required Qualifications and Skills:
- Candidates are required to have a master’s degree in one of the behavioral sciences or related fields from an accredited college or university and on track to obtain licensure in their designated field
- Candidates should have clinical licensure (LMFT, LPCC, LICSW, LP etc.)
- Required experience with completing DAs, treatment plans and clinical case notes
- Effective written and verbal communication skills
- Ability to demonstrate and model stable, appropriate boundaries with clients
- Ability to complete and submit documentation of services and other documents in a timely manner
- Comfort and familiarity working with a diverse client base
- Proficient in the use of Office 365 and Electronic Health Record systems (Valant experience a plus!)
- Fully Licensed Clinicians will ideally be credentialed with insurance panels.
Independent franchisees are Equal Opportunity employers committed to diverse and inclusive workforces. Franchisees are independent business people and not employed by Ellie Family Services, PLLP, d/b/a “Ellie Mental Health”, Ellie MSO, LLC, or Ellie FAM LLC. Thus, each franchisee and each franchisee clinic is unique and the franchisee is alone responsible for all employment matters in their clinic, including the terms and conditions of employment for their employees, such as hiring, firing, discipline, supervision, staffing and scheduling. Depending on the clinic location you select, the job for which you apply may be in a clinic owned and operated by an independent franchisee, and not with the corporate-owned clinics, which are based in Minnesota. This means the franchisee, not Ellie Family Services, PLLP, is responsible for all employment matters at the clinic. If you are hired for the job, the franchisee will be your employer, not Ellie Family Services, PLLP or any of its affiliated entities. For franchisee clinic locations, please contact the franchisee organization directly to the extent you need assistance in completing forms or otherwise participating in that franchisee’s application process.
Ellie Mental Health is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, sex, religion, national origin, citizenship status, age, disability, veteran or military status, sexual orientation, gender identity/expression, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change or adjustment to a job or work environment that will ensure an equal employment opportunity without imposing an undue hardship on the operation of the business.
#J-18808-LjbffrHealth Care Assistant
Posted today
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Job Description
Thistle Care Solutions Ltd is currently recruiting Health Care Assistants to join our team in the Fife area. If you are committed to making a meaningful difference in people's lives, we would love to hear from you!
As a Health Care Assistant, you will play a vital role in supporting the personal care and overall well-being of elderly and infirm individuals—our valued Service Users—within the familiarity and comfort of their own homes.
What we are looking for:
• Caring and compassionate individuals
• Experience preferred but not essential as full training given
• Reliable and trustworthy team players
• Able to accommodate shift-based work
• Strong communication skills
• A passion for helping others
• Full UK Driving Licence and access to your own vehicle (essential)
Successful candidates will be required to join the PVG Scheme, and it is an essential requirement to register with the SSSC.
Responsibilities Include:
• Encouraging Independence
• Support with all personal care needs such as washing/dressing
• Medication Support
• Assisting with meals
What we offer:
• Various Permanent Contracts - part-time, full-time, bank
• Enhanced Weekend Rate
• Free PVG check
• Full comprehensive Induction and training support
• Training and Development opportunities
• Paid shadow shifts
• Mileage and Travel allowance (where applicable)
• Free uniform
• Carer of the Month Incentive
• Pension scheme with Nest
Work Location: On the road
Join our team today - apply via our website now!
Health Care Recruiter
Posted 1 day ago
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Job Description
Recruiter (Remote, 3pm-11pm SA time)
We are seeking a friendly, charismatic, and tech-savvy recruiter to join our mission-driven team. In this role, you will source and match top talent to support our clients, while embodying our values of compassion and excellence. The ideal candidate is highly organized, efficient, and empathetic, with a proven ability to manage high volumes of candidates while ensuring a seamless hiring process.
Key Responsibilities:
- Effectively communicate and promote our mission and values to attract top candidates.
- Leverage strong tech skills to utilize our ATS, LinkedIn, Monday.com, email, and interview scheduling tools.
- Manage and organize a large volume of candidates, ensuring all details and interviews are tracked and updated accurately.
- Collaborate with the operations team to match candidates with clients specific needs and schedules.
- Maintain a compassionate and understanding approach, addressing therapists' needs for work-life balance and alignment with a mission-driven culture.
- Provide clear and concise updates to senior leadership on recruitment progress.
Qualifications:
Stable work history with 3+ years of recruitment experience.
Strong technical proficiency in ATS, LinkedIn, Monday.com, and other relevant platforms.
Excellent organizational and time-management skills.
Outstanding communication skills and the ability to build rapport with candidates.
Compassionate and empathetic, with a deep understanding of candidate needs.
Intelligent decision-maker with a collaborative mindset for hiring solutions.
Requirements:
Stable Wi-Fi or fiber internet connection.
Own laptop with reliable performance.
Join our team and make a difference in creating a compassionate and balanced work environment for talented professionals.
#J-18808-LjbffrSenior Mental Health Crisis Nurse Practitioner
Posted 1 day ago
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An opportunity has arisen within the Mental Health Assessment Unit. We are looking for a highly motivated nurse to join our team.
Crisis services (including Braeside, MHAT, OOH's triage, night NTL's, and OOH's CPN's) are currently undergoing organisational change. You will be part of service developments aimed at enhancing crisis services. Some developments include on-site assessments within persons' localities/homes and joint working with SAS and Police Scotland for joint response and assessments.
The ideal candidate will have extensive knowledge of assessing major mental illness or distress. You must be able to work autonomously and as part of a multidisciplinary team, demonstrating sound clinical decision-making skills.
The post involves assessing mental state and risks such as suicide, self-harm, and violence within a holistic assessment framework. Some assessments may be nurse-led, others conducted jointly with medical colleagues, including police S297 assessments. The team provides a 24/7 triage service to Police Scotland, Scottish Ambulance Service, and NHS24.
You will be expected to work a 24-hour shift pattern. Part-time work will be considered.
For informal enquiries, contact Lesley Smith, Clinical Area Manager, via email.
NHS Scotland is committed to promoting equality and diversity, encouraging applications from all sections of society.
Additional Information for Candidates:
- Apply through the Jobtrain application process.
- Do not upload a CV; it will not be used for shortlisting.
- Applications close at midnight on the specified date.
- For assistance with the application process, follow the provided link.
- To view our accessibility statement, follow the link.
- Ensure your email address is entered correctly, as correspondence will be via email.
- Check your email regularly, including junk folders, and your Jobtrain account for updates.
- Contact Jobtrain Candidate Support Hub for system support.
- Use Google Chrome or Microsoft Edge for the best experience on Jobtrain.
- Once submitted, applications cannot be amended.
- Internal candidates should update their Jobtrain profile to reflect NHS Highland employment.
NHS Highland is the largest of the 14 NHS Scotland regional boards, covering 12,500 square miles across Highland and Argyll & Bute. We aim to foster a positive, supportive environment for all staff.
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Mental Health Worker - Indigenous Wellness and Outreach
Posted today
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Position Details
Posting #: 31767
Department: Concurrent Disorders - Outpatient Services
Employee Type: Temporary, Full Time
If Temporary, Number of Weeks: 156
Union: OPSEU
Openings Remaining: 1
Schedule
Work Days: Monday to Friday
Time of Day: Days
Shift: 7.5 hour
Shift Start: Hours are subject to change based on operational requirements.
This position may be scheduled at any of the following sites: Charlton Campus (Hamilton Downtown), West 5th Campus (Hamilton Mountain), Hybrid - On-site/Remote
Application Dates
Opening Date: 17/07/2025
Closing Date: 15/08/2025 Applications must be received online by 12:00 midnight on the Closing Date
Position Description
Position Summary
The primary responsibility of the Mental Health Worker will be to contribute to the achievement of the following core program functions: engagement and relationship-building; intake and screening; specialized assessment; care planning, clinical intervention and follow up; transition support, system navigation, advocacy and referral; consultation, education and support; program and system development; and service and program evaluation which are grounded in Indigenous knowledge systems, cultural safety, and trauma-informed practice.
The Mental Health Worker plays a key role in supporting the mental, emotional, physical and spiritual well-being of Indigenous individuals, families, and communities. This position supports wholistic mental wellness through engagement, relationship building, and community-based outreach.
This is a mobile outreach role that meets Indigenous clients, particularly those experiencing mental health and/or substance use challenges, in community settings, including homes, cultural spaces, and non-traditional environments. The worker supports individuals who may face systemic barriers to accessing mainstream mental health and addictions (MHA) services with compassion and works to build trust, increase access, and promote wellness through culturally grounded approaches.
Qualifications
- Degree/Diploma in Nursing (RN) or Degree in Social Work (BSW or MSW) or Occupational TherapyORcurrent registration in good standing with the College of Psychotherapists with a Degree in a health-related discipline
- Current registration with your college in good standing: College of Nurses (RN), Ontario College of Social Workers & Social Service Workers, College of Occupational Therapists of Ontario or College of Registered Psychotherapists of Ontario
- Minimum 3-5 years experience in a comparable role working with the defined population required ( e.g. Indigenous communities)
- Practical and related experience working with Indigenous communities and providing support and care to individuals for assessment and coordination of services
- Lived experience of anti-Indigenous racism and impacts of colonization is required
- Preference will be given to candidates with lived experience of Indigeneity with an understanding of barriers faced by Indigenous populations in the Hamilton, Six Nations, and Mississauga of the Credit areas.
- Experience in identifying and addressing Indigenous patient health equity barriers.
- CPI-Crisis Prevention Training (or successful completion as part of clinical orientation) is required
- Demonstrated knowledge and practiced skills in working with mental health and addiction difficulties.
- Knowledge and experience with anti-racist and anti-oppressive practice.
- Knowledge of and experience with clinical interventions and approaches to promote mental wellness with Indigenous Peoples.
- Understands the principles of Indigenous Health and can design, develop, implement and evaluate the effectiveness of coordinated treatment recommendations addressing mental wellness from a wholistic trauma-informed lens.
- Demonstrated experience working with Indigenous communities, navigating institutional resistance and leading health equity and anti-oppression work and/or demonstrated experience supporting positive change in Indigenous inclusion
- Proven ability to perform comprehensive mental health and addiction assessment and establish rapport with target population ( e.g. Indigenous communities)
- Ability to assess client and staff education needs, develop and deliver appropriate Indigenous Health education interventions and/or referral connections for further supports
- Ability to coach and support on matters of Indigenous Health, education, and motivational development
- Understanding of the United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Truth and Reconciliation Commissions Calls to Action, MMIWG Calls for Justice, and other related community developed guidelines, recommendations, and frameworks for equitable healthcare for Indigenous Peoples
- Demonstrated ability in conflict resolution and crisis intervention
- Demonstrated successful experience in effecting change and transformation in a unionized environment
- Proven ability to work collaboratively and in partnership with a transdisciplinary team and partner agencies/organizations both on the team and in the community
- Ability and willingness to travel (e.g. be mobile) and work in various settings/environments throughout the day (e.g. office, schools, community, home, etc.)
- Has strong verbal and written communication skills combined with the ability to work with minimal supervision and an ability to prioritize work demands.
- Excellent organizational, problem-solving and systems thinking skills.
- Skilled in the use of Microsoft Office suite of tools (Word, Excel and PowerPoint) and familiarity in the Microsoft Teams environment
- Demonstrates a solution-focused mindset with strong adaptability and flexibility, fostering resilience in dynamic and fast-paced environments.
- Demonstrates compassion, patience, and emotional intelligence when addressing misunderstandings or resistance, fostering growth through respectful dialogue and encouraging stronger, more inclusive relationships through education and constructive accountability development.
Monday-Friday; days with some extended hours as required.
Preference for this role will be given to qualified Indigenous candidates in accordance with Section 16(1) of the Canadian Human Rights Act.
Candidates are encouraged to self-identify their First Nations, Inuit, and/or Métis ancestry.
The assessment of Indigenous Identity will be conducted by an Indigenous-led review process, grounded in principles of respect, inclusion, and reconciliation, with the intention to support meaningful representation rather than create barriers or marginalization.
St. Joe’s fosters an environment where we celebrate diversity, where teams reflect the diversity of the community in which we serve, enhancing the connection to patients, clients, community, and each other.
St. Joseph’s Healthcare Hamilton (SJHH) is an equal opportunity employer and strives for equity, inclusiveness, and diversity in all our programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values of SJHH.
We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHH is committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process. #J-18808-Ljbffr
Psychiatric Registered Nurse (Mental Health Clinic) - Pretoria
Posted 1 day ago
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Registered Nurse with ECT experience (Mental Health Clinic) - Pretoria
Our client, a Mental Health Clinic, based in Pretoria, is seeking to recruit a Senior Registered Nurse with experience in electroconvulsive therapy and dispensing.
Responsibilities:
- Assist patients in a psychiatric healthcare environment
- Assess and monitor patient conditions, medical situations and vital signs as needed
- Accurate clinical evaluation of patient complaints, including initial history taking, clinical assessment, diagnosis and treatment
- Prepare patients for and assist with examinations or treatments
- Maintain accurate reporting and record keeping
- Deliver appropriate information to healthcare users in a manner that is sensitive to their conditions and level of understanding
- Explain the potential side effects of medication and provide patients with information and advice on prescribed medication
- Obtaining a patient history and performing physical examinations
- Interpreting findings and formulating a diagnosis for common and emergency conditions
- Stock control
Qualifications & Requirements:
- Relevant Nursing qualification (BCur / Diploma)
- Dispensing license (preferred)
- Minimum 3-5 years' experience as Registered Nurse
- Psychiatric experience is essential
- Electroconvulsive therapy experience is essential
- Dispensing experience is essential
- SANC registered
- Valid driver's license and own reliable transport
- Fluent in Afrikaans & English (verbal & written)
Skills & Attributes:
- Energetic within a fast-paced environment.
- Excellent overall clinical competence.
- Excellent leadership abilities, effective conflict handling skills as well as excellent interpersonal/ communication skills with people at all levels.
- Mentoring skills to develop the skills and competencies of staff through development and training activities related to their current and future role.
- High sense of responsibility, well organized and the ability to organize effectively.
- Excellent nursing capabilities with a disposition towards quality and excellent patient care.
- Ability regarding accuracy and to focus on detail.
- Ability to work fast, effective, and accurately under pressure.
- Excellent problem solving, conflict management as well as proactive skills.
- Sound administrative skills and being well organized
- Financial management and business skills will be an advantage.
- Creativity and initiative within the framework of a company.
- Maintain a professional image and character.
- Must be client service orientated.
- Good communication & interpersonal skills.
- Creativity and initiative within the operational characteristics of a private company.
Working hours:
- As per work schedule with variations and in accordance with your contract of employment. 182H / month
- Willing to be on standby and work overtime / shifts in case of emergencies.
Appointment:
ASAP
Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.
#J-18808-LjbffrSanlam Health Care Adviser
Posted 1 day ago
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Job Description
The purpose of the role is to provide new and existing clients with professional and relevant financial advice, planning and products (sales) that are suited to their needs and requirements. Undertake the procurement of sustainable business of a high quality, in accordance with the business targets set. Maintain and service these clients as part of a long-term relationship which builds loyalty to the brand and generates ongoing advice and sales. Undertake these activities within a compliant and ethical manner which results in the building and sustaining the Sanlam Group business and brand.
What will make you successful in this role?1. Assist in growing the Sanlam Adviser Business
- Be committed to the marketing plans and targets set for growing and developing the business as set forward by the distribution strategy.
- Apply knowledge and understanding of market segmentation and customer profiles to support sales and growth within the defined market.
Undertake relevant behaviours to attain targets relating to:
- Revenue generation (Single and recurring premiums)
- Activity quotas
- Promote the Sanlam brand
- Treating customers fairly to be applied to all client engagements
- Role is aligned to your personal career aspirations
2. Networking, prospecting and leads generation
- Face to face interactions, social or business, to create business opportunities.
- Prospecting of new clients through creative opportunities such as business/social networks, associations or ad hoc presentations.
- Turning trusted relationships into business relationships.
- Strengthening existing relationships by increasing the current service.
- Use existing sources to establish opportunities across Sanlam businesses.
- Personalised client value propositions.
- Marketing on social media.
- Undertake selected client focused activities to generate leads and informal prospecting opportunities.
- Mining of existing client base to identify marketing gaps and sales opportunities within the middle-high and affluent market.
- Structuring and implementing focused campaigns with new or existing clients in the defined market.
- Requesting active and ongoing leads and referrals from others.
- Monitoring and respond to client activities such as maturities, cancellations or surrenders within the defined market.
3. Client consultations and sales
- Ensure all client interactions are compliant in terms of disclosures and advice given (provide written/ electronic information required for compliance).
- Undertake comprehensive fact finding with each client to lift needs and priorities. Document these findings.
- Conduct a financial needs analysis, using the relevant e-tools / instruments or systems, to ascertain the clients full financial situation; or utilise the services of a Para-Planner for this. (Draw policy history).
- Provide sound personal financial planning advice.
- Apply financial knowledge in putting together a plan that meets the needs of the client for a balanced portfolio.
- Present financial solutions to the client in a professional and competent manner aligned to Treating Customers Fairly.
- Use relevant processes and system tools to capture analysis information and update records accordingly.
- Review client’s portfolio annually by undertaking the above steps.
4. Client Service
- Ensure all client interactions are ethical, courteous and professional.
- Follow-up or refer all existing business queries to be resolved timeously through support.
- Strive for excellent, value-added service to clients so that they do not seek competitor products or services.
- Undertake continuous learning in terms of knowledge, skills and market/industry issues so as to service clients within the defined market.
- Initiate long term client relationships and maintain a relational focus.
5. Monitor, update and reporting (weekly/monthly)
Document and present the following activities:
- Number and profile of contacts, appointments, consultations.
- Issued business and revenue against targets.
- Update client details on records.
- Appropriate workflow and activity monitor system entries.
Grade 12 Financial Advisory and Intermediary Services Act (FAIS) "Fit and Proper" requirements and Regulatory Examination successfully completed if registered with Financial Sector Conduct Authority (FSCA) for more than 24 months.
Knowledge and SkillsFinancial advice and support, Production target achievement and budgeting, Compliance and risk management, Client relationship management, Financial planning and recommendations.
Personal AttributesCommunicates effectively - Contributing independently, Tech savvy - Contributing independently, Action orientated - Contributing independently, Interpersonal savvy - Contributing independently, Persuades - Contributing independently.
Build a successful career with usWe’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.
Core CompetenciesCollaborates - Contributing independently, Being resilient - Contributing independently, Drives results - Contributing independently, Cultivates innovation - Contributing independently, Customer focus - Contributing independently.
Turnaround timeThe shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
Our commitment to transformation #J-18808-Ljbffr