341 Medical Receptionist jobs in South Africa

Temp position available for an experienced Medical Receptionist with working experience within a Medical Practice. Candidates must have knowledge (experience) with Elixir Dates needed: * 24 & 25 April Orientation * 26 April 08H00 - 12H00/13H00 * 29 & 30 April 07:30 to 17:00 Interested candidates can forward a full detailed CV to Elixir

Medical Receptionist We are looking for a qualified Medical Receptionist who would like to register with us as an agency. Please send us your updated Cv to . Excellent communication skills, both verbal and written. Candidate must be fully bilingual. Familiar with point-of-sale systems. Administrative duties. Proficiency in Microsoft Office Suite and good computer skills Previous experience in a similar role, preferably in a medical or healthcare setting. Experience with medical aids is beneficial. Ability to multitask.

Medical Receptionist We are looking for a qualified Medical Receptionist who would like to register with us as an agency. Please send us your updated Cv to . Excellent communication skills, both verbal and written. Candidate must be fully bilingual. Familiar with point-of-sale systems. Administrative duties. Proficiency in Microsoft Office Suite and good computer skills Previous experience in a similar role, preferably in a medical or healthcare setting. Experience with medical aids is beneficial. Ability to multitask.

Responsible for interacting with guests in a healthcare setting and managing administrative tasks for the medical team.

• Greeting patients professionally both in person and on the phone
• Quickly answering or properly referring questions and issues
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Notifying providers of patient arrivals
• Comforting patients by anticipating anxieties and effectively answering questions
• Ensuring availability of treatment information by retrieving and updating patient records
• Verifying financial records and collecting patient charges while filing and expediting third-party claims
• Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders

Personal Assistant & Medical Receptionist (Junior) - Johannesburg

Our client, a specialist physician in Johannesburg, is seeking to recruit a personal assistant & medical practice support. This is a junior role and will essentially be assisting the main receptionists within the practice as well as the doctor with personal errands. You will be required to travel/drive, so a valid driver's license is essential. Vehicle will be provided for travelling.

Requirements:

• Diary management
• Email correspondence management
• Organise and update patient files
• Draft reports and maintain records
• Record patient vitals (blood pressure, height, weight etc.)
• Assist with patient check-ins & administration
• Maintain vehicle cleanliness and readiness
• Handle personal errands for the doctor
• Occasional au pair duties
• Occasional pick-up and drop-off tasks

Qualification:

• Matric
• Valid driver's license is essential (vehicle provided for all work-related travelling)
• Medical admin or PA experience is advantageous
• Computer literate (MS Word, Excel & email proficient)

Skills and attributes:

• Strong interpersonal and organisational skills
• Discreet
• Excellent communication skills
• Hardworking
• Reliable
• Computer literacy and high attention to detail
• Must be able to multitask

Working hours:

Monday to Friday, 08h00 17h00 (Occasional overtime on consultation days)

Appointment:

ASAP

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.

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(eng= Medical Receptionist Job Title : Medical Receptionist Location : Alberton Salary : Negotiable Start Date : As soon as possible Working Hours : 08:00 16:30, Monday to Friday,08:00-13:00 Saturday More About the Company : The healthcare facility where you will work is renowned for its commitment to providing exceptional patient care. With state-of-the-art medical technologies and a dedicated team of professionals, it is a leader in the healthcare sector, offering specialized treatments in a supportive and compassionate environment. The hospital prides itself on creating a welcoming atmosphere for both patients and staff, ensuring a positive experience for all involved. Position Overview : We are looking for a compassionate, organized, and professional Medical Receptionist to join our team As the first point of contact for our patients, you will play a crucial role in providing exceptional service, supporting clinical efficiency, and ensuring smooth daily operations. Your calm demeanor and attention to detail will ensure a welcoming environment for patients receiving complex neurological care. Key Responsibilities : Front Desk Management : Greet patients warmly, answer calls, respond to inquiries, and manage daily appointment schedules. Patient Coordination : Schedule, confirm, and manage patient appointments, follow-ups, and referrals. Medical Records : Maintain and update patient files, including confidential health information, accurately and in compliance with POPIA. Billing and Payments : Process invoices, collect co-payments, handle medical aid claims and documentation. Communication : Liaise professionally with patients, family members, specialists, referring doctors, and allied health professionals. Support to Neurologist : Prepare consultation rooms, assist with documentation and typing of reports if required, and ensure time efficiency in the doctors schedule. Administrative Duties : Handle emails, scan documents, manage stock of front office supplies, and ensure a clean, orderly reception area. Minimum Requirements : Previous experience as a medical receptionist Strong administrative and organizational skills. Excellent communication and interpersonal skills. Ability to manage sensitive patient interactions with empathy and professionalism. Fluent in English. High attention to detail and ability to multitask in a fast-paced environment. What We Offer : The opportunity to work in a specialized, professional medical setting. A supportive and respectful team environment. Exposure to a rewarding and meaningful field of patient care. Ongoing professional development opportunities. ) (afr= Mediese Ontvangsdame Pos Titel : Mediese Ontvangsdame Lokaal : Alberton Salaris : Onderhandelbaar Begindatum : So gou moontlik Werksure : 08:00 16:30, Maandag tot Vrydag,08:00-13:00 Saterdae Meer Oor Die Hospitaal : Die gesondheidsorgfasiliteit waar jy gaan werk, is bekend vir sy verbintenis tot die verskaffing van uitsonderlike pasiënte sorg. Met moderne mediese tegnologieë en 'n toegewyde span van professionele mense, is dit 'n leier in die gesondheidsorgbedryf, wat gespesialiseerde behandelings in 'n ondersteunende en medelydende omgewing bied. Die hospitaal is trots op die skep van 'n verwelkomende atmosfeer vir sowel pasiënte as personeel, wat 'n positiewe ervaring vir alle betrokke verseker. Pos Oorsig : Ons is op soek na 'n mediese ontvangsdame wat kompassievol, georganiseerd en professioneel is om by ons span aan te sluit As die eerste kontakpunt vir ons pasiënte, sal jy 'n belangrike rol speel in die verskaffing van uitsonderlike diens, die ondersteuning van kliniese doeltreffendheid, en die verseker van gladde daaglikse bedrywighede. Jou kalm en aandagsaam houding sal 'n verwelkomende omgewing vir pasiënte verseker wat komplekse neurologiese sorg ontvang. Hoof Verantwoordelikhede : Ontvangsbestuur : Begroet pasiënte vriendelik, antwoord oproepe, beantwoord navrae en bestuur daaglikse afspraakroosters. Pasiënt Koordinasie : Skeduleer, bevestig en bestuur pasiënte se afsprake, opvolg- en verwysings. Mediese Rekords : Hou pasiënte se lêers op datum, insluitend vertroulike gesondheidsinligting, akkuraat en in ooreenstemming met POPIA. Rekeningkunde en Betalings : Verwerk fakture, versamel co-betalings, hanteer mediese hulpaansoeke en dokumentasie. Kommunikasie : Skakel professioneel met pasiënte, familielede, spesialiste, verwysdokters en ander gesondheidsprofessionals. Ondersteuning aan Neurolog : Berei konsultasiekamers voor, help met dokumentasie en die tik van verslae indien nodig, en verseker tydsdoeltreffendheid in die dokter se rooster. Administratiewe Take : Hanteer e-posse, skandeer dokumente, bestuur voorste kantoorvoorrade en verseker 'n skoon, netjiese ontvangsarea. Minimum Vereistes : Vorige ondervinding as 'n mediese ontvangsdame Sterke administratiewe en organisatoriese vaardighede. Uitstekende kommunikasie- en interpersoonlike vaardighede. Vermoë om sensitiewe pasiënte-interaksies met empatie en profesionalisme te bestuur. Vloeiend in Engels. Goeie aandag aan detail en die vermoë om in 'n vinnige werksomgewing te multitask. Wat Ons Bied : Die geleentheid om in 'n gespesialiseerde, professionele mediese omgewing te werk. 'n Ondersteunende en respekvolle spanomgewing. Blootstelling aan 'n lonende en betekenisvolle veld van pasiënte sorg. Deurlopende professionele ontwikkelingsgeleenthede. )

Job Title: Medical Secretary Location: Hazelwood, Pretoria Reports to: Medical office manager/Physician Job Summary: We are seeking a highly organised and experienced Medical Secretary to join our healthcare team. The Medical Secretary will be responsible for providing administrative support to healthcare professionals and ensuring the smooth operation of the medical office. This role requires excellent communication skills, attention to detail, and the ability to prioritise tasks effectively in a fast-paced environment. Key Responsibilities: 1. Schedule and confirm patient appointments, consultations, and follow-up visits. 2. Maintain and update patient records, including medical histories and insurance information. 3. Answer phones, route calls, and take messages for healthcare providers. 4. Coordinate and process medical billing and insurance claims. 5. Prepare and maintain medical reports, correspondence, and other documents. 6. Assist healthcare providers with patient examinations and procedures. 7. Order and maintain office and medical supplies. 8. Follow up on patient referrals and test results. 9. Maintain confidentiality of patient information and comply with all HIPAA regulations. 10. Perform other administrative tasks as assigned by the medical office manager. Qualifications: 1. Matric certificate; diploma in medical office administration or related field preferred. 2. Minimum of 2 years of experience working as a Medical Secretary in a healthcare setting (NOT NEGOTIABLE). 3. Proficient in medical terminology and basic billing procedures. 4. Strong computer skills, including knowledge of electronic health record system (Goodx). 5. Excellent communication and interpersonal skills. 6. Ability to multitask and prioritise tasks effectively. 7. Detail-oriented and able to work independently and as part of a team. 8. Familiarity with basic medical coding and billing practices preferred.

We are looking for a Customer Service Agent to join our team. Your responsibilities will include:

1. Building and maintaining long-term customer relationships.
2. Identifying and contacting potential clients.
3. Communicating with clients to understand their advertising requirements and concerns.
4. Participating in sales meetings and trade shows.
5. Coordinating with the Marketing and Design teams to create promotional campaigns.
6. Conducting in-depth research and being willing to travel to different locations.

To succeed in this role, you should be highly motivated with excellent marketing skills and familiarity with various advertising techniques. The ability to handle stressful situations and provide excellent customer service professionally and promptly will be advantageous.

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• At least 2 years of experience in a Customer Service Agent role
• Ability and willingness to work shift work

Overview & Purpose

We are seeking a proactive, enthusiastic Customer Service Agent to join our dynamic team in the iGaming industry. This individual will provide excellent customer support to ensure players have seamless gaming experience, answering queries, resolving issues, and maintaining high standards of service. The ideal candidate has a passion for helping others, thrives in fast-paced environments, and is excited to be part of a vibrant, customer-centric team.

Key Responsibilities:

• Provide World-Class Service: Deliver exceptional customer service to players across agreed communication channels including email and live chat.
• First Contact Resolution: Strive for immediate resolution of all player queries and concerns, aiming for satisfaction on first contact.
• Handle Player Queries: Manage incoming player queries, ensuring responses are timely, professional, and aligned with company service standards.
• Monitor Player Satisfaction: Keep track of player engagement and satisfaction, ensuring their experience is continually enhanced by identifying improvements and making recommendations to the CS Manager and/or Team Lead.
• Internal Collaboration: Work closely with senior agents, managers, and other departments to resolve player-related issues and escalate when necessary.
• Real-time Systems: Awareness of internal systems and notify management of any potential issues, ensuring all systems run smoothly during each shift.
• Competitor Analysis: Conduct competitor analysis on customer service practices and propose improvements to maintain the company’s competitive edge.
• Quality Assurance: Ensure all communications with players meet the highest quality standards and comply with company policies and procedures.
• Documentation and Reporting: Ensure all player interactions and feedback are accurately documented and reported in internal systems, following company protocols.

This job description is not intended to be an exhaustive list of responsibilities. The job holder may be required to complete any other reasonable duties to achieve business objectives.

• Experience within Customer Service.
• Flexibility: Ability to work shifts, weekends, and holidays as required, ensuring 24/7 support coverage
• Team player: Collaborative mindset, with experience working with cross-functional teams (e.g., product, marketing, and compliance teams).
• Fluent English – both written and spoken.
• Proven planning and organisational skills.
• Experience in customer service within a large volume call center environment, experience in gaming or a related industry is an advantage.
• Strong passion for customer service and creating lasting relationships with players
• Ability to stay informed about industry trends and competitors
• Energetic, dynamic, and enthusiastic about providing excellent service
• Familiarity with CRM software, live chat platforms, and basic troubleshooting; experience with iGaming platforms is advantageous

Person Specification:

• The ideal candidate will be a self-motivated energetic individual
• Requires a target driven individual
• Effective and well-developed communication skills are a prerequisite for the role, both written and verbal
• Innovation and ability to think “outside the box”
• Strong work ethic
• Ability to thrive in a fast-paced environment and value attention to detail
• Candidates have a level of understanding people maintaining a positive, empathetic attitude toward players and team members
• Change management: Ability to deal with high levels of change and continuing to stay motivated, focused and results driven
• FUN and high energy!

Reporting:

• Managerially Accountable to: Customer Service Manager and CS Team Leads

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