14 Medical Intake jobs in South Africa

MEDICAL RECEPTIONIST & PERSONAL ASSISTANT

Location: BLOUBERGSTRAND, West Coast | Western Cape (South Africa)

STARTING DATE: ASAP / 01 August (urgent hire)

REPORTS TO: Practice Manager / Doctor

EMPLOYMENT TERMS: Full-Time Employment

TRADING HOURS & SHIFTS:

• Monday to Friday: 08:00 - 17:00
• Saturday: Based on operations / appointment only
• Closed on Sundays & major public holidays
• Closed over Christmas / New Year's holiday

SALARY & COMPANY BENEFITS: R12,000 - R15,000 per month (based on relevant experience)

MINIMUM REQUIREMENTS:

• Certificate in Administration / Secretary Diploma
• Experience working in Medical Reception
• Personal Assistant experience - BONUS
• Must be based around Bloubergstrand for ease of travel & flexibility
• Computer confident including Microsoft Office, WhatsApp & Social Media
• Highly presentable & professionally groomed
• Prior experience working in Plastic Surgery / Aesthetics or Dermatology - favorable

SUMMARY OF DUTIES:

• Administration / Reception
• Filing
• Patient communication (WhatsApp / Reminders / Birthday wishes / Marketing)
• Preparing patient files for the next day
• Prepare refreshments for reception / staff
• Collect patient where operationally required

MEDICAL RECEPTIONIST & PERSONAL ASSISTANT

Location: BLOUBERGSTRAND, West Coast | Western-Cape (South Africa)

Starting Date: ASAP / 01 August 2025 (urgent hire)

Reports To: Practice Manager / Doctor

Employment Terms: Full-Time Employment

Trading Hours & Shifts:

• Monday to Friday 08:00 - 17:00
• Saturday - based on operations / appointment only
• Closed Sundays & major public holidays
• Closed over Christmas / New Year holidays

Salary & Company Benefits: R12,000 - R15,000 per month (based on relevant experience)

Minimum Requirements:

• Certificate in Administration / Secretary Diploma
• Experience working in Medical Reception
• Personal Assistant experience - BONUS
• Must be based around Bloubergstrand for ease of travel & flexibility
• Strong admin skills - meticulous
• Computer confident including Microsoft Office, WhatsApp & Social Media
• Highly presentable & professionally groomed
• Prior experience working in Plastic Surgery / Aesthetics or Dermatology - favorable

Summary of Duties:

• Administration / Reception: Filing, scheduling & updating online diary, patient communication (WhatsApp / reminders / birthday wishes / marketing), preparing patient files for next day, welcoming patients, general admin duties, preparing refreshments for reception / staff, collecting patients when operationally required
• Personal Assistance: Preparing doctor’s room for the day (open & close), booking flights & itineraries for doctor’s travels, coordinating training, liaising with reps & service providers, running errands

The Quro Medical invites interested and suitably qualified candidates to apply for the position of Receptionist to be based in Johannesburg, Gauteng.

Department: Office

Employment Type: Full-Time

Location: Johannesburg, Gauteng

Quro Medical is a pioneering digital health company that leverages innovative technologies and advanced analytics to deliver accessible, high-quality healthcare in emerging markets. Our approach combines cutting-edge technologies with personalised care to create unique healthcare solutions.

Our flagship offerings, including the tech-driven Hospital-at-Home and Remote Patient Monitoring services, are at the forefront of reimagining healthcare delivery, saving lives, and enhancing patient care.

What makes us different?

Our care model prioritises quality, allowing our healthcare providers to deliver exceptional care.We provide unparalleled opportunities for professional growth.Our culture thrives on innovation and transformation, fostering an environment where new ideas and approaches are embraced.Exceptional performance is rewarded and recognised.

We offer an environment that is stimulating and challenging while providing clear guidance for success in your role.

We are looking for an Entry-level Receptionist to join our amazing team.

Role Overview:

The Entry-Level Receptionist plays a crucial role in creating a welcoming environment for clients, visitors, and staff at Quro Medical. This position is responsible for managing the front desk operations, ensuring smooth communication between departments, and providing excellent customer service. The receptionist will be the first point of contact for individuals entering the company and will support various administrative functions to contribute to the overall efficiency of the office.

Key Responsibilities

Front Desk Management: Welcome and assist visitors, drivers, and staff with professionalism and courtesy, ensuring a positive and impactful first impression of the company.

Meeting Room Management: Oversee and coordinate meeting room appointmentsscheduling, ensuring each room is prepared and ready for use.

Manage Main Switchboard :Receive and manage inbound calls, emails, and other inquiries, directing them to the relevant departments as appropriate. Provide precise and comprehensive information concerning services, appointments, and organisational procedures.

Administrative Support: Assisting the Office Manager by performing any office related tasks, including the maintenance of office supplies.

Visitor Management :Oversee and regulate visitor access to the facility, ensuring all visitors are appropriately screened.Manage access to the office via the intercom and main door surveillance camera.

Collaboration: Assist line managers with recruitment by scheduling interviews and calling candidates. Assist Office Manager and Marketing team with office parties and preparation for in-person Board Meetings.Assist the Operations team with administrative tasks as directed by the Compliance Officer/Operations Coordinator. Receive, sort, and verify all monitoring equipment delivered to HQ and ensure accuracy of deliveries.

Problem Solving: Address and resolve any patient or visitor concern promptly and professionally, escalating issues as necessary.

Company Culture: Contribute positively to the culture of the organisation by always maintaining a positive and professional attitude.

Requirements

Education: Matric or NQF4 equivalent; additional certification in call center/customer service or related field is a plus.

Experience: Previous experience as a receptionist or administrative role in a healthcare setting is preferred. Proven experience operating a switchboard.

Technical Skills: Knowledge of Microsoft Office Suite (Word and Outlook) and experience with digital scheduling and record-keeping systems.

Communication Skills: Telephone etiquette, excellent verbal, and written communication skills; ability to interact effectively with a diverse range of people. Proficiency in multiple languages is an advantage.

Organisational Skills: Strong organisational skills with the ability to manage multiple tasks efficiently and maintain accurate

Customer Service: Demonstrated commitment to providing excellent customer service and positive patient experience.

Interpersonal Skills: Must be presentable, friendly, approachable, and able to maintain composure and professionalism in high-pressure situations.

Problem -Skills: Strong problem-solving abilities to address and resolve issues efficiently.

Adaptability: Flexibility to adapt to changing priorities and work conditions in a dynamic healthcare setting.

Confidentiality: Understanding of and commitment to maintaining patient confidentiality and handling sensitive information with discretion.

Personal Qualities: Positive attitude with a strong work ethic and reliability.

Working Conditions:

• Full-time position, with standard working hours from 8h00 to 16h30.
• Office based within a healthcare setting.
• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• A positive and inclusive workplace culture.

Medical Receptionist (Oncology Practice), Pretoria

Our client, an Oncologist Specialist based in Pretoria, is seeking to employ a medical receptionist. Experience within a private medical practice is essential.

Requirements:

• Greet and assist patients in a courteous and kind manner, whether in person or telephonically
• Schedule appointments
• Create and update patient files
• Upload documents, results & reports to patient files
• Attend to patient enquiries
• Run an efficient diary and appointment schedule
• Uphold the ethos and vision of the practice
• Keep reception area tidy and clean
• Attend to medical aid authorisations, PMB & chronic applications
• General administration

Qualification:

• Matric
• At least 2 years' experience in a similar medical receptionist position
• Experience within an oncology practice will be advantageous
• Computer literate
• Afrikaans & English

Skills and attributes:

• Deliver a high standard of work
• Excellent attention to detail
• Ability to multitask
• Extremely high work ethic
• Extremely organised
• Exceptionally diligent
• Passionate, kind and empathetic
• Excellent communication skills (verbal and written)
• Excellent time management
• Professionalism
• Quality focussed
• Passionate about patient care

Working hours:

Monday to Friday, 08h00 - 17h00 with overtime as required

Appointment:

ASAP

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.

Medical Receptionist (Dispensing Practice), Pretoria

Our client, a holistic medical practice which specialises in hormone balancing, sport nutrition, weight loss and aesthetic treatments is seeking to recruit a mature medical receptionist.

Experience within a dispensing practice will be an added advantage however is not essential.

Afrikaans is essential and non-negotiable.

Duties & Responsibilities:

• Manage the switchboard
• Attend to patient appointments
• Answer and respond accordingly to calls, emails and text messages
• Receive patients in a courteous and professional manner
• Capture patient information and scan and file documentation accordingly
• Attend to body stat analysis for patients
• Assist with the dispensing of prescribed medication and supplements
• Attend to stocktake requirements and orders
• In-room invoicing and taking payments
• Data capturing
• Maintain a clean and professional reception area

Qualification & Requirements:

• Matric
• At least 2 years' experience in a similar medical receptionist position or in a medical environment with dispensing experience
• Exceptional Microsoft office suite experience and computer literate
• Afrikaans & English

Skills & Attributes:

• Health conscious
• Attention to detail
• Deliver a high standard of patient service
• Excellent administrative and problem-solving skills
• Professional, compassionate and friendly demeanour
• Good time management and prioritisation of tasks

Working hours:

• Monday to Thursday, 07h30 - 17h00
• Friday 07h30 - 16h00

Start Date:

ASAP

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.

Our client, a Specialist Doctor based in Johannesburg is seeking to recruit an experienced medical receptionist. Nursing experience will be advantageous to assist with minor in-room procedures.

Duties and Responsibilities:

• Answering of all calls in a professional, courteous and efficient manner.
• Take messages and ensure they are actioned by relevant person.
• Assist with phone, email or SMS to patients with feedback from doctor regarding messages left.
• Managing the diary booking patient appointments, communicate billing policy to all new patients.
• Preparing all files for following days appointments.
• Welcome patients arriving in a friendly and professional manner, communicate time delays to manage client expectations.
• Check that all patient details on file are still up to date and obtain new details if relevant.
• Open accounts and capture all relevant information accurately on system for new patients.
• Assist with contacting external healthcare providers to obtain notes and referral letters if needed for a patients visit.
• Assist with obtaining patient results and related correspondence (lab results, radiology etc).
• Ensuring patients get the relevant information and forms needed when they need to have an in-rooms procedure, an operation and to be hospitalised.
• Prepare the theatre list bookings and pre-authorisations.
• Arranging the Anaesthetist and Assistant for surgeries.
• Assist with doctors reports, thank you letters (where necessary).
• Keeping track of pharmacy accounts and stock.
• Accept money (cash or card) and receipting thereof.
• Liaise with contractors such as medical bureau company, hospital technical department, IT specialists, Suppliers etc.
• Assist the doctor with all office admin related tasks.
• Assist the doctor with minor in-room procedures.

Qualification and Requirements:

• Matric
• At least 2 years' experience in a similar medical receptionist position will be advantageous
• Experience with assisting in minor in-room procedures will be advantageous
• Computer literate
• Experience with medical software (VeriClaim) will be advantageous
• A valid drivers license and own reliable transport (you will be required to travel between 2 locations within Johannesburg, travel compensation will be provided)
• Afrikaans & English (verbal & written)

Skills and attributes:

• Strong interpersonal skills
• Professional communication skills (Afrikaans & English)
• Discreet & considerate
• Ability to work under pressure
• Ability to work independently as well as within a team
• Attention to detail
• Organized
• Ability to multitask
• Dependable & reliable
• Well-presented and professional

Working hours:

• Monday to Friday, 08h00 - 17h00
• Over time as needed for emergency situations

Start Date:

ASAP

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.