24 Medical Intake jobs in South Africa

Job Opening:
Intake/Staffing Coordinator (Healthcare)

Location:
South Africa - KZN(Remote – US Hours)

Type:
Full-Time, Work from Home

Hours:
Monday to Friday: 9am- 5pm (US Hours)

Pay:
Monthly Salary

Responsibilities:

As part of a collaborative team, you will guide individuals and families through a structured onboarding process while ensuring smooth coordination between clients and internal teams. This role involves client intake, documentation handling, CRM tracking, and staffing support — all within a structured system of tools and processes.

Client Intake & Support

• Serve as the first point of contact for incoming client inquiries via phone, email, or web forms
• Conduct structured intake calls, collecting relevant client information and documents
• Guide clients through the onboarding process with professionalism and empathy
• Clearly explain next steps to ensure clients feel supported and informed
• Track client progress through all intake and onboarding stages

Administrative & CRM Management

• Accurately enter and update client information in the CRM (Zoho)
• Monitor task lists to ensure all documentation is received and complete
• Maintain accuracy, confidentiality, and compliance in all data handling
• Provide internal teams with up-to-date client profiles and information

Staffing Support

• Assist with identifying available professionals for open cases using internal mapping tools
• Match professionals to cases based on schedule, location, and certification status
• Conduct outreach via approved templates (calls and text messages)
• Track offers, confirmations, and matches within the CRM and staffing sheets
• Support onboarding coordination by ensuring staffing documentation is complete

Must-Have

• Based in
  Durban or North Coast, KZN
• Comfortable with remote work, with availability for
  weekly in-person team collaboration
• Excellent spoken and written English communication skills
• Strong organizational skills and attention to detail
• Tech-savvy, with the ability to quickly learn new systems (CRM, communication platforms)
• Fluent or neutral English accent
• Reliable internet and backup power

Nice-to-Have

• Prior experience in client coordination, customer service, or administrative support
• Familiarity with CRM platforms (e.g., Zoho, Salesforce, HubSpot)
• Background in onboarding or staffing support

What We Offer

• Full-time, stable
  remote opportunity
• Set weekday schedule aligned with U.S. business hours
• Supportive and collaborative team environment
• Comprehensive training on tools, platforms, and process

To Apply:

Email your CV and to move forward with the next steps, we'd love to learn more about your background and experiences through a short video. Please record a brief video introducing yourself and describing your relevant work experiences.
You may upload your video using Google Drive or Loom
, and then share the link with us by replying to this email.

Please note that
applications submitted without a video will not be processed further
, so we encourage you to complete this step at your earliest convenience.

If you have not heard back from us within 14 days of application, please consider it as unsuccessful.

Receptionist position at busy medical practice in Lakefield Benoni. Must have matriculated, fluent in English and Afrikaans, good communication skills, telephone etiquette, must be able to perform under pressure. Previous working experience in a professional setting, preferably at a medical practice.

This is a fast passed, high pressure environment. working hours are Monday to Friday 07:45-18:00 and one Saturday a month. To start 1 November 2025

Email CV with references to

Job Types: Full-time, Permanent

Pay: R10 000,00 - R13 000,00 per month

Experience:

• Medical receptionist: 3 years (Preferred)

Work Location: In person

Company Description

Welcome to Strathmon House – Your Trusted Partner for Comprehensive Business Consulting. Our mission is to empower businesses of all sizes with tailored strategies and expert guidance. Strathmon House boasts a decade-long track record of delivering impactful business solutions, making us a sought-after consulting firm in the industry. Our dedicated team of seasoned consultants is committed to enhancing business efficiency, compliance, and overall growth. We provide results-oriented strategies that drive tangible and lasting business transformation.

Role Description

This is a full-time, on-site role for a Medical Receptionist located in Johannesburg (Olivedale/Modderfontein/Pinehaven). The Medical Receptionist will be responsible for managing the front desk, scheduling appointments, handling phone calls with proper etiquette, and performing general receptionist duties. Additionally, the role involves maintaining patient records, assisting with billing and coding, and ensuring the smooth operation of the medical office.

Qualifications

• Appointment Scheduling and Receptionist Duties
• Proficiency in Phone Etiquette and Medical Terminology
• Experience with Medical Office procedures
• Strong organizational and multitasking skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Basic knowledge of billing and coding is a plus
• High school diploma or equivalent; additional qualifications in Office Administration or related field preferred

West Med Medical Centre, a multidisciplinary medical and aesthetic clinic based in The Sanctuary Shopping Centre, Somerset West. The services we provide include dermatology, gynaecology, and advanced aesthetic treatments.

We're looking for a professional, well-organised, and patient-focused individual to join our team in a front-line reception and coordination role.

Key Responsibilities:

• Managing patient bookings and scheduling appointments across multiple departments
• Handling all incoming communications (calls, emails, WhatsApp, and text messages) with professionalism
• Assisting with billing, medical invoicing, and ICD-10 code capturing
• Maintaining high accuracy in data entry and patient records
• Supporting day-to-day operational tasks in a busy clinic
• Ensuring patient confidentiality at all times

Requirements:

• Experience in a medical or clinical setting
• Knowledge of MEDEDI practice management system ,or Good X
• Fluent in English and Afrikaans (spoken & written)
• Microsoft Outlook, word and Excel
• Excellent communication, interpersonal, and organisational skills
• Ability to multitask in a fast-paced environment
• Willingness to work weekends on a scheduled basis

West Med Medical Centre, a multidisciplinary medical and aesthetic clinic based in The Sanctuary Shopping Centre, Somerset West. The services we provide include dermatology, gynaecology, and advanced aesthetic treatments.

We're looking for a professional, well-organised, and patient-focused individual to join our team in a front-line reception and coordination role.

Key Responsibilities:

• Managing patient bookings and scheduling appointments across multiple departments
• Handling all incoming communications (calls, emails, WhatsApp, and text messages) with professionalism
• Assisting with billing, medical invoicing, and ICD-10 code capturing
• Maintaining high accuracy in data entry and patient records
• Supporting day-to-day operational tasks in a busy clinic
• Ensuring patient confidentiality at all times

Requirements:

• Experience in a medical or clinical setting
• Knowledge of MEDEDI practice management system
• Fluent in English and Afrikaans (spoken & written)
• Excellent communication, interpersonal, and organisational skills
• Ability to multitask in a fast-paced environment
• Willingness to work weekends on a scheduled basis

Job Type: Full-time

Pay: R8 000,00 - R16 000,00 per month

Experience:

• Mededi: 1 year (Required)
• Practice perfect: 1 year (Required)

Language:

• Afrikaans (Preferred)

Work Location: In person

Medical Receptionist – Southern Paarl (Starting January 2026)

We are two General Practitioners, Drs. Melissa du Plessis and Suzanne Clift, opening a new medical practice in Southern Paarl in
January 2026
. Our practice is built on integrity, empathy, and evidence-based care, with a strong focus on empowering patients through education and shared decision-making.

We are looking for a Medical Receptionist
to join our small team and help us create a welcoming, professional environment for our patients.

Key Responsibilities:

• Warmly welcoming and assisting patients in person and over the phone
• Managing appointment scheduling and patient flow
• Handling billing processes and
  submitting claims to medical aids
• Assisting with basic administrative duties, including record-keeping and correspondence
• Supporting the doctors in ensuring smooth day-to-day operations of the practice

Requirements:

• Previous experience in a medical reception/administrative role
• Experience with medical aid billing and claims processing
  (essential)
• Familiarity with medical practice software (experience working with GoodX is an advantage, but not required)
• Excellent communication and organizational skills
• Compassionate, professional, and reliable demeanor

What We Offer:

• The opportunity to be part of a brand-new practice from the ground up
• A supportive, respectful work environment with a small, close-knit team
• Competitive remuneration based on experience

If you are organised, patient-focused, and experienced, we'd love to hear from you.

• Please send your CV and a short motivation to

Company Description

Private rooms of Neurologist/Epileptologist

Role Description

This is a full-time on-site role for a Medical Receptionist at Dr. AJ Soni Epileptologist Inc., located at Constantiaberg Mediclinic. The Medical Receptionist will be responsible for managing the front desk, including greeting patients, answering phones, and scheduling appointments. Additional duties include handling patient inquiries, managing patient records, coordinating with medical staff, and ensuring the overall smooth operation of the medical office.

Qualifications

• Experience in Appointment Scheduling and Receptionist Duties
• Excellent Phone Etiquette and ability to handle patient inquiries professionally
• Knowledge of Medical Terminology and Medical Office operations
• Strong organizational skills and attention to detail
• Effective communication and interpersonal skills
• Ability to work independently and as part of a team
• High school diploma or equivalent; additional qualifications in office administration or related field are a plus

Personal Assistant / Receptionist – Specialist Paediatric Practice (Durban North)

Durban North | Available Immediately

About the Role:

A specialist paediatric practice in Durban North is seeking a professional, reliable, and organised Personal Assistant/Receptionist to join our team. The role involves front-desk reception, patient coordination, and administrative support.

Requirements:

• Good telephone etiquette and client communication skills
• Ability to work well with children and parents
• Computer literacy (emails, bookings, reports)
• Competence in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Honesty, integrity, and strong values
• Ability to book and manage appointments/follow-ups
• Experience with medical aids beneficial

Working Hours:

• Monday – Friday: 08h00 – 16h00
• Saturday: 09h00 – 13h00

How to Apply:

Please send your CV to

Only shortlisted candidates will be invited for an interview.

Job Type: Temporary

Contract length: 3 months

Pay: R6 500,00 - R7 000,00 per month

Work Location: In person

We are looking for a medical receptionist.

• Energetic and proactive – thrives in a busy environment and takes initiative.
• Highly organised and detail-oriented – able to manage bookings, patient records, and admin accurately.
• Warm and approachable – makes patients feel welcome, comfortable, and cared for.
• Calm under pressure – can handle multiple tasks, phone calls, and walk-ins without getting flustered.
• Professional and discreet – respects patient confidentiality at all times.
• A strong communicator – clear, polite, and confident in person and over the phone.
• A team player – supports colleagues and contributes to a positive practice environment.

Experience: Minimum 1 year experience as a medical receptionist.

Duties: Includes, but are not limited to:

• Booking appointments
• Contacting medical aids
• Ordering stock
• Following up on outstanding payments.

Work hours: 8:30 to 17:30.

Salary: In line with industry standards, based on skills and experience.

Job Type: Full-time

Pay: From R6 500,00 per month

Work Location: In person