3 Medical Coordination jobs in South Africa
Emergency Medical Services (EMS) Dispatcher - US hours (Remote)
Posted 4 days ago
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Job Description
STA Personnel Solutions in South Africa, a global BPO company partnering with a USA-based client offering private medical transportation, is seeking an Emergency Medical Services (EMS) Dispatcher . The ideal candidate will be resilient, able to remain composed in challenging situations, including when dealing with EMTs, and thrive in a fast-paced environment with strong attention to detail and organizational skills.
This position requires flexibility, with shifts spanning from Monday to Sunday, including up to 12-hour shifts across 2 to 3 days and shorter shifts on remaining days.
PLEASE NOTE:
- Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and support for a wired Ethernet connection are mandatory. Applicants without a fixed fibre line cannot be considered.
- Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.
- Work Environment: This is a remote role for South African Citizens only.
Duties may include:
- Answering incoming calls, including administrative, non-emergency, and emergency calls.
- Demonstrating professional etiquette.
- Promptly determining appropriate response levels.
- Triaging calls and entering data into the computer system.
- Data entry with critical attention to detail.
- Monitoring the dispatch system to ensure units are en-route, post moves are timely, and other units are within acceptable distance.
- Communicating routing instructions.
- Investigating and reporting all time exceptions.
- Completing and submitting daily reports.
Requirements:
- Experience in the healthcare industry is beneficial.
- Previous dispatch or coordination experience is an advantage.
- Customer service skills.
- Ability to prioritize multiple tasks and work independently or as part of a team.
- Competent radio communication skills.
- Excellent English communication skills (written and verbal).
If you are not contacted within 14 working days, please consider your application unsuccessful.
Seniority level- Entry level
- Full-time
- Customer Service
- IT Services and IT Consulting
Food Services Manager (Medical Facility), Pretoria
Posted 5 days ago
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Job Description
Food Services Manager (Medical Facility), Pretoria
Our client, a Medical Facility, based in Pretoria East, is seeking to recruit an experienced and dedicated Food Services Manager to lead their food and kitchen department, coffee shop and housekeeping department.
Duties and Responsibilities
- Manage & oversee all aspects of the food services, coffee shop, and housekeeping departments.
- Knowledge of finances, budgeting, procurement and stock control.
- Relevant Clinical knowledge and experience in special diets & menu planning.
- Relevant knowledge in Occupational Health and Safety regulations.
Qualification & Requirements
- A relevant tertiary qualification such as a Diploma in Hospitality Management/Food Technology or a BSc in Food Science.
- A minimum of 5 years of experience in a management role, preferably within a hospital / therapeutic environment.
- Proven expertise in financial reporting, stock control, and staff management.
- In-depth knowledge of health, hygiene, and safety regulations.
- Excellent communication and interpersonal skills.
- Must have a valid driver's license and own transport.
Hours
- Monday - Friday, 08h00 - 17h00
- Overtime as required
Appointment
ASAP
Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful
#J-18808-LjbffrEXECUTIVE - GOVERNANCE COMPLIANCE AND LEGAL SERVICES at MEDICAL SCHEME
Posted 5 days ago
Job Viewed
Job Description
To provide leadership and strategic direction to the Governance, Compliance & Legal Services Department regarding legal, governance, and organizational compliance with legislative, regulatory, and policy requirements, as well as other duties assigned by the Executive or Board of Trustees.
Strategy, Planning, and Execution- Contribute to the development and review of the Scheme's strategic plan.
- Develop operational plans aligned with the Scheme's strategic goals.
- Develop compliance management strategies, governance frameworks, and related policies.
- Create compliance plans and oversee their implementation.
- Participate in the development of long-term operational plans as a member of the Executive team.
- Provide legal advisory services to various units, including the Board and its committees.
- Handle legal tasks, litigation, and disputes, advising on appropriate actions.
- Review legal documents, conduct legal research, and provide solutions.
- Manage contract drafting, negotiation, and contract management systems.
- Advise on contractual and policy compliance matters.
- Lead litigation management, including representation at regulatory authorities and CCMA.
- Support legal aspects of projects initiated by other departments.
- Generate reports for the Board and committees.
- Maintain an effective compliance system within the Scheme.
- Define and review the Scheme's compliance policies and universe.
- Identify risks, develop mitigation strategies, and monitor compliance.
- Report non-compliance issues and facilitate training to promote a compliance culture.
- Assist in amendments of Scheme rules and liaise with external stakeholders on compliance matters.
- Participate in Board activities, prepare reports, and track decision implementation.
- Develop and review governance documents and conduct governance training.
- Assist in organizing the Annual General Meeting and manage secretariat services.
- Manage the department's operational budget and monitor expenditures.
- Provide financial reports and ensure budget compliance.
- Liaise with regulators and represent the Scheme at tribunals.
- Support the Scheme's business units with legal and compliance expertise.
- Lead and develop the team, manage staffing and succession planning.
- Oversee performance management and foster a high-performance culture.
- LLB/BA Law; postgraduate qualification in compliance or governance is advantageous.
- At least 10 years in Legal, Risk, and Compliance, with 5+ years in senior management.
- Minimum 5 years' experience in the Medical Aid or Financial Services Industry.
- Legal Degree
- Extensive knowledge of the Medical Aid Industry and Legal Risk and Compliance.
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