223 Marketing Operations jobs in South Africa
Marketing Operations Manager
Posted today
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Job Description
Company Description
Energy Capital & Power (ECP) provides Africa's leading investment platforms for the energy industry. We connect governments, investors, and industry leaders through high-level conferences and exhibitions, investment reports, and strategic advisory and communications. Our international, passionate, and ambitious team works at the forefront of Africa's energy transformation – an industry with growth, purpose, and impact.
Job Description
The role:
We are seeking a results-driven Marketing Operations Manager to optimise B2B promotional campaigns and strengthen the effectiveness of our marketing function across events, media, and advisory services.
This is a hands-on role, ideal for someone who thrives in a fast-paced environment, loves process optimization, and is passionate about data, automation, and driving measurable results. Working closely with the Marketing Director, Marketing team, and Commercial teams, you will be the operational backbone of marketing execution – ensuring seamless workflows, sharp insights, and systems that scale.
Key responsibilities:
Marketing Automation & CRM
- Own and optimise HubSpot (campaign reporting, workflows, lead scoring, segmentation, data hygiene, and systems administration)
- Design, implement, and maintain marketing automation workflows to drive engagement, lead nurture, and conversion
- Align automation and CRM processes with the full buyer journey – from acquisition to retention
- Ensure seamless system integrations (including registration platforms, event apps, and APIs)
Data, Analytics & Insights
- Act as the guardian of customer data – ensuring data accuracy, compliance, enrichment, and segmentation
- Build and maintain dashboards to track campaign performance, pipeline contribution, and ROI
- Run advanced queries to create highly targeted and segmented campaigns
- Deliver actionable insights to improve conversion rates, audience engagement, and revenue growth
- Support CRO strategies with A/B testing and landing page optimisation
Campaign Operations
- Support the execution of multi-channel marketing campaigns across events, media, and digital platforms
- Collaborate with Sales and Marketing teams to streamline lead management strategies
- Monitor and report on campaign performance, identifying opportunities for process optimisation and scalability
- Reduce manual tasks by implementing automation and system-driven efficiencies
Technology & Systems
- Manage marketing systems (HubSpot, registration platforms, event apps) to ensure they are integrated and fully optimised
- Contribute to website optimisation, platform enhancements, and other technology solutions
- Stay on top of new marketing technologies and best practices, making recommendations for adoption
Qualifications
- 3–5 years' experience in marketing operations, campaign operations, or CRM-focused roles, preferably in B2B events, SaaS, or media
- Based in Cape Town with a valid working permit
- Strong understanding of marketing funnels, CRM systems, automation tools, and data management
- Proficiency in HubSpot (workflows, reporting, automation) essential.
- Proficiency in data visualisation tools (Hubspot Dashboards, Power BI, LookerStudio)
- Strong analytical skills with the ability to translate data into actionable insights
- Excellent project management and organisational skills with the ability to manage multiple priorities
- Knowledge of data privacy regulations (GDPR, PECR, POPIA)
- Experience with event registration platforms and apps (preferred)
- Familiarity with attribution modelling and campaign-level tracking
Additional Information
If you are a passionate professional looking for a role in an innovative and global company and you are based in Cape Town, please send your CV today.
NB: Please note that only applications submitted through our official hiring platform, , will be taken into consideration for this role. We kindly ask that candidates refrain from contacting team members, associated companies, or individuals regarding their application, as these inquiries will not be considered. In order to ensure fair consideration for all applicants, we may not be able to respond to every submission directly. If you have not heard back from us within 21 days, please consider your application unsuccessful. Thank you for your understanding and interest in joining our team
Marketing Operations Specialist
Posted today
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Marketing Operations Specialist
Codekeeper is seeking a methodical and reliable Marketing Operations Specialist who possesses a comprehensive understanding of modern web marketing strategies, with a strong emphasis on content creation and writing. If you value structure and detailed planning in a fast-paced environment where you can make a real impact through your writing, this is the job for you
Our ideal candidate is not only eager to learn and grow within the industry but is also committed to being an active participant in every marketing project. We're looking for a strong writer who is ready to roll up their sleeves, craft compelling content, and contribute diligently to our marketing campaigns.
We're accepting applications for the next two months and will fill the position as soon as we've found the perfect match.
Role DescriptionAs a Marketing Operations Specialist, you will be assigned to work on several projects, focusing on writing and content strategy and be responsible for delivering successful results. Projects will include researching, planning, creating strategies and campaigns, managing them, and evaluating their effectiveness. Thriving in our dynamic, fast-paced environment requires not only overseeing progress but also actively engaging in every aspect of the project lifecycle. Within our dynamic environment, there's always a lot going on where you can jump in and make a difference
Key ResponsibilitiesInnovate and Navigate
- Managing and creating SEO optimized content (website, blog, social media etc.)
- Compiling landing pages
- Managing and creating CTAs
- Writing and analyzing emails (mass, transactional, drips)
- Managing and creating gated content and sales collateral (such as ebooks or infographics)
- Monitor and adjust content to fit our brands' guidelines
- Translate business objectives and strategy into compelling written content for specific audiences
Guide and Achieve
- Set project timelines and ensure they are met by coordinating with various teams
- Track project performance, specifically to analyze the successful completion of short and long-term goals
Communicate and Collaborate
- Act as the main point of contact for all project stakeholders
- Ensure effective internal communication and collaboration between marketing, design, sales, and other departments
Resolve and Propel
- Address project-related issues promptly and come up with effective solutions
- Make critical decisions to ensure project goals are achieved efficiently and effectively
Deliver Excellence
- Ensure all marketing projects are delivered on time, within scope, and within budget
- Maintain high standards of quality in all deliverables, aiming to exceed client or company expectations
Codekeeper was founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art disaster recovery solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our robust app.
- Passionate and fun-loving colleagues
- Startup mindset with ample opportunities for growth
- Regular team activities and gatherings
- Comprehensive onboarding process with a dedicated ramp-up period
- A supportive team that values open communication and direct feedback
- A chance to excel in your career and make a difference
- Strong writing, editing, and proofreading skills
- Able to work pragmatically using available tools (e.g. writing smart ChatGPT prompts for repeated success and generating unique content that really stands out)
- Knowledge of industry trends, best practices, and emerging technologies related to content management and marketing
- Strong project management skills, with the ability to prioritize tasks and meet deadlines
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with a diverse team of writers, designers, and sales professionals
- 3+ years of experience in content and marketing management
- Experience with HubSpot and Figma is a pre
- Proficiency in English, covering both written and verbal communication
- Excellent interpersonal skills
- Strong organizational skills and analytical thinking. A preference for pragmatism over idealism
- Ability to adapt, to manage various tasks and to prioritize effectively
- Job Location: Remote
- Join us to shape the future of software escrow
Please send an application that speaks directly to how you would like to fill this position. There are no right answers or expectations. Show us your role in our company's future and our role in yours. Address some of the work we do. Introduce yourself as a colleague. Feel free to respond in either Dutch or English.
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Marketing Operations Executive
Posted today
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Job Description
Do you want to own end-to-end delivery on global B2B content projects?
High-impact work with real process power?
Love ClickUp, clean ops, and clever content? Let's go.
Content 10x is a tight-knit team, big brands, and zero micromanagement.
Be the ops engine behind content that actually performs.
Take the lead in delivering impactful content that gets real results on a global scale.
The RoleYou'll be responsible for:
- Own end‑to‑end delivery for multiple client projects—from onboarding and scheduling through to final content publication.
- Build and maintain ClickUp boards, SOPs, templates, and an AI prompt library; monitor capacity, dependencies, and deadlines.
- Coordinate internal and freelance teams (writers, designers, video editors), providing clear briefs and enforcing QA checklists.
- Publish approved content on client websites and social channels (WordPress, Buffer, HubSpot, SproutSocial) as well as Content 10x platforms.
- Communicate with clients on status, next steps, and issue‑resolution; cultivate trusted relationships that drive retention.
- Embed AI and automation to streamline workflows without compromising quality.
- Line‑manage one Ops Assistant, providing coaching, feedback, and development pathways.
- 3–5 years' project, operations, or client‑services experience (agency/B2B environment a plus but not essential).
- Advanced user of ClickUp (Trello/Asana transferable). Comfortable with WordPress, Buffer/HubSpot/SproutSocial, Descript/Riverside.
- Proficient with generative AI tools (ChatGPT, Claude, Perplexity) for research, QA, and process automation.
- Detail‑obsessed; spots typos, misaligned images, and broken links before the client does.
- Confident communicator in English—written and verbal—with a knack for building rapport remotely.
Remote-First, Flexible Work Model
Shared Office Space in Cape Town
A Slack Community of Marketing Professionals
Global Visibility
Your Own South African Talent Partner
Social and Training Events
Full-time South African Employment Contract
HR, Payroll & Taxes are taken care of
Please be sure to read our Ts & Cs before submitting your application.
About Marketing ProsWe're a Marketing Recruitment Agency based in South Africa dedicated to connecting top talent with global companies. Join our community today
Marketing Operations Manager
Posted today
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Job Description
We're Hiring: Marketing Operations Manager
Are you obsessed with automation, clean data & HubSpot? Keep reading.
We're looking for a Marketing Ops pro who thrives on streamlining systems, automating campaigns, and delivering insights that drive real growth. You'll be the backbone of the marketing machine, working across events, media, and advisory services. HubSpot expertise is non-negotiable, you should know it inside out.
What you'll do:
• Own and optimise HubSpot (workflows, lead scoring, reporting, segmentation)
• Automate campaigns that convert
• Manage and clean data, build dashboards, deliver insights
• Connect marketing systems and reduce manual work
• Support execution of multi-channel B2B campaigns
You bring:
• 3–5 years in marketing ops or CRM-focus roles, preferably in B2B events or media
• Proven HubSpot experience (must-have)
• Data-driven mindset + project management skills
Marketing Operations Manager
Posted today
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Job Description
Position Overview
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We're looking for a
Marketing Operations Manager
to own and optimize our marketing technology stack, streamline workflows, and provide the insights that power smarter decision-making. This is a hands-on role for someone who thrives on building scalable processes and proving marketing's impact in high-stakes B2B environments.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
Position Responsibilities
*Key Responsibilities: *
- Manage and optimize the marketing tech stack (CRM, automation, analytics).
- Track campaign performance and deliver actionable insights through reporting and dashboards.
- Ensure data quality, lead flow accuracy, and reliable attribution across platforms.
- Design scalable processes to support both mid-market campaigns (hundreds of leads) and enterprise campaigns (fewer, high-value opportunities).
- Align marketing metrics with business outcomes and collaborate closely with Sales Operations.
- Continuously optimize workflows and establish best practices for reporting, data management, and automation.
Candidate Qualifications
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All Positive, And Driven Applicants Are Encouraged To Apply. The Ideal Candidates For This Position Are Highly Motivated And Dedicated And Should Possess The Below Qualities
- Bachelor's degree in Marketing, Business, Data Analytics, or a related field.
- 5+ years in Marketing Operations or Revenue Operations, with proven B2B business services experience.
- Clear Criminal Record
- Background in high-value, low sales velocity environments is strongly preferred.
- Hands-on expertise with marketing automation platforms and Salesforce CRM.
- Strong analytical mindset with experience in campaign performance reporting.
- Track record of building marketing operations from the ground up, not just maintaining existing systems.
- Highly organized, detail-oriented, and process-driven.
- Experience supporting both enterprise and mid-market sales cycles is a plus.
Compensation Details
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect From MCI
We understand the importance of balance and support, which is why we offer a variety of benefits that go beyond Salary. Our team members enjoy:
- Annual Leave: Earn paid time off to rest, recharge, or attend to personal matters.
- Health Benefits:After probation, employees qualify for Medical Insurance. This gives you access to general practitioners, chronic medication, basic dental and optical care, as well as emergency services, ensuring essential healthcare support and peace of mind.
- Career Growth: We prioritize internal promotions and offer clear pathways for advancement across departments.
- Paid Training: Gain valuable skills and knowledge while earning a salary.
- Positive Work Environment: Join a collaborative, team-oriented culture that values engagement and support.
- Casual Dress Code: Enjoy a relaxed dress policy that lets you work comfortably.
Compensation & Benefits That Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today
Physical Requirements
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
CONDITIONS OF EMPLOYMENT
All MCI Locations
- Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
- Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
EQUAL OPPORTUNITY EMPLOYER
At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits , social and recreational programs, and discipline . In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
About Mci (parent Company)
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.
The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
Marketing Operations Lead
Posted today
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Job Description
The Marketing Operations Lead is responsible for building and managing the technology, processes, and data infrastructure that power our sales and marketing demand engine. You will be hands-on in building, executing, and tracking marketing campaigns while optimizing our technology stack, processes and reporting to enable data-driven decision-making across marketing and sales to drive scalable revenue growth.
Key Responsibilities:
Campaign Operations & Execution
Build and execute email marketing campaigns, automation workflows, and nurturing sequences using Pardot/Salesforce integration.
Build conversion optimized landing pages, forms, and campaign assets with comprehensive tracking implementation.
Implement lead scoring models and qualification frameworks to improve funnel conversion.
Set up automated lead routing workflows and tracking infrastructure for multi-channel campaigns.
Monitor campaign performance, optimize conversion rates, and deliver detailed performance reports.
Marketing Technology & Data Management
Manage, administer and optimize the marketing technology stack (Pardot, Salesforce, Google Analytics, WordPress CMS, attribution tools).
Research, evaluate and pilot marketing technologies including AI tools to improve marketing efficiency and effectiveness.
Ensure seamless system integrations and data flow between marketing, sales, and analytics platforms.
Manage 3rd party vendor relationships, contracts, and performance against KPIs.
Ongoing database management, enrichment and segmentation to improve data integrity and lead generation.
Implement data governance, quality standards, and compliance (GDPR, CCPA, POPIA).
Analytics & Performance optimization
Set up comprehensive tracking frameworks using Google Analytics 4, Tag Manager, UTM parameters, and attribution modelling.
Build dashboards using Power BI or similar tools to deliver actionable insights to marketing leadership.
Analyze website and campaign performance and conduct regular CRO reviews to identify optimization opportunities.
Manage website infrastructure, content updates, plugins, and technical SEO implementation.
Work closely with sales operations on lead handoff processes and reporting.
Sales & Marketing Alignment
Manage lead handoff processes and ensure proper qualification and routing.
Work with sales to refine ICP targeting and qualification criteria.
Monitor marketing budget efficiency and ROI across all channels.
Process & Innovation Management
Document and optimize marketing SLAs, processes and workflows.
Manage marketing operations calendar and campaign scheduling.
Stay current with marketing technology trends and evaluate AI/automation tools for potential implementation.
Coordinate technical aspects of ABM campaigns and account targeting.
The Role Holder will be expected to be flexible with day-to-day responsibilities and may be required to undertake other duties in addition to the above as reasonably assigned, in line with the evolving needs of the organization.
Key Performance Indicators:
KPI 1: Campaign Performance: On-time delivery and continuous improvement in conversion rates and lead quality.
KPI 2: System Excellence: Accurate tracking implementation, data quality, and optimal technology ROI.
KPI 3: Revenue Impact: Growth in marketing-qualified leads and improvement in marketing-to-sales conversion rates.
KPI 4: Operational Efficiency: Streamlined processes, vendor performance, and budget adherence.
Requirements5-8 years in marketing operations or B2B marketing with hands-on marketing automation experience.
Bachelor's degree in Marketing, Business, Information Systems, Web Development, or related field (National Diploma with relevant experience considered);
Relevant Salesforce, Pardot and digital marketing certifications viewed favourably.
Proficiency in Microsoft Office suite and project management tools (Jira/Planner etc)
Strong marketing automation platform administration and CRM integration experience (Pardot – Salesforce preferred).
Proven track record building, tracking and optimizing multichannel marketing campaigns.
B2B SaaS, technology, or manufacturing industry experience preferred.
Pardot-Salesforce: Campaign setup, automation workflows, lead management, reporting.
Analytics: Google Analytics 4, Tag Manager, Power BI or other attribution software.
Campaign Tools: Email automation, landing page builders, CRM administration, A/B testing.
Web Development: Basic HTML/CSS, WordPress CMS, technical SEO, conversion optimization.
Critical Competencies:
- Excellent verbal and written English communication skills
- Strong analytical and problem-solving abilities with attention to detail.
- Excellent project management and cross-functional collaboration skills.
- Ability to translate technical concepts for non-technical stakeholders.
- Experience managing campaigns, budgets, and vendor relationships.
- Proactive approach to technology evaluation and innovation adoption.
- Knowledge of lead scoring methodologies and qualification frameworks.
- Experience working in cross functional matrix orientated internal structures.
- Thrives in dynamic multi-cultural environments.
- Ability to work under pressure and manage multiple priorities and stakeholders effectively.
Personal Attributes:
- Strong collaborator able to build relationships with stakeholders at all levels
- Looks for ways to improve current practices, performance, and processes
- Takes initiative and drives results to meet targets
- Professional and credible with high standards of personal presentation
- Lives CCi's Behaviours: Own It, Solve It, Act Now, Diamond Focus.
- Role Model's CCi's Values: Stretch Together, Relentless Ownership, Stay Grounded and Always Hungry.
Marketing Operations Manager
Posted today
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Job Description
Galetti is looking for a
Marketing Operations Manager
to join our
Johannesburg Auction Team
. This is a high-energy role at the heart of our auction operations — perfect for someone who thrives in a fast-paced environment, brings attention to detail, and loves keeping projects running seamlessly.
What you'll do:
- Manage end-to-end marketing operations for auctions, ensuring smooth execution.
- Coordinate auction schedules, marketing materials, and property listings.
- Oversee advertising campaigns, digital content, and targeted mailers.
- Support the team with reporting, documentation, and compliance.
- Drive efficiency across auction-day logistics and communication.
What we are looking for:
- Strong organisational and project management skills.
- Ability to handle multiple priorities under tight deadlines.
- Excellent communication and coordination abilities.
- A proactive problem-solver with a keen eye for detail.
- Experience in marketing operations, property, or events is advantageous.
Send your CV to if you are interested
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Marketing Operations Lead
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Job Description
Are you a experienced Marketing Operations Lead who thrives in a global, fast-paced environment? At CCi, we're looking for a Marketing Operations Lead to play a key role - responsible for building and managing the technology, processes, and data infrastructure that power our sales and marketing demand engine. You will be hands-on in building, executing, and tracking marketing campaigns while optimizing our technology stack, processes and reporting to enable data-driven decision-making across marketing and sales to drive scalable revenue growth.
This is more than just an marketing operations lead role — it's an opportunity to partner with leaders, optimise processes, and help shape the marketing foundation of a business that's transforming supply chains around the world.
Why CCi?
At Competitive Capabilities International (CCi), our mission is to help build efficient and sustainable organisations that empower people to do their best work. With our continuous improvement platform, TRACC, we've supported over 3,000 supply chains in more than 75 countries to achieve world-class performance.
Joining CCi means being part of a global team with a 35-year legacy of innovation, and a future focused on helping people and businesses unlock their full potential.
Key Responsibilities:
Campaign Operations & Execution
Build and execute email marketing campaigns, automation workflows, and nurturing sequences using Pardot/Salesforce integration.
- Build conversion optimized landing pages, forms, and campaign assets with comprehensive tracking implementation.
- Implement lead scoring models and qualification frameworks to improve funnel conversion.
- Set up automated lead routing workflows and tracking infrastructure for multi-channel campaigns.
Monitor campaign performance, optimize conversion rates, and deliver detailed performance reports.
Marketing Technology & Data Management
Manage, administer and optimize the marketing technology stack (Pardot, Salesforce, Google Analytics, WordPress CMS, attribution tools).
- Research, evaluate and pilot marketing technologies including AI tools to improve marketing efficiency and effectiveness.
- Ensure seamless system integrations and data flow between marketing, sales, and analytics platforms.
- Manage 3rd party vendor relationships, contracts, and performance against KPIs.
- Ongoing database management, enrichment and segmentation to improve data integrity and lead generation.
Implement data governance, quality standards, and compliance (GDPR, CCPA, POPIA).
Analytics & Performance optimization
Set up comprehensive tracking frameworks using Google Analytics 4, Tag Manager, UTM parameters, and attribution modelling.
- Build dashboards using Power BI or similar tools to deliver actionable insights to marketing leadership.
- Analyze website and campaign performance and conduct regular CRO reviews to identify optimization opportunities.
- Manage website infrastructure, content updates, plugins, and technical SEO implementation.
Work closely with sales operations on lead handoff processes and reporting.
Sales & Marketing Alignment
Manage lead handoff processes and ensure proper qualification and routing.
- Work with sales to refine ICP targeting and qualification criteria.
Monitor marketing budget efficiency and ROI across all channels.
Process & Innovation Management
Document and optimize marketing SLAs, processes and workflows.
- Manage marketing operations calendar and campaign scheduling.
- Stay current with marketing technology trends and evaluate AI/automation tools for potential implementation.
- Coordinate technical aspects of ABM campaigns and account targeting.
The Role Holder will be expected to be flexible with day-to-day responsibilities and may be required to undertake other duties in addition to the above as reasonably assigned, in line with the evolving needs of the organization.
Key Performance Indicators:
KPI 1: Campaign Performance: On-time delivery and continuous improvement in conversion rates and lead quality.
KPI 2: System Excellence: Accurate tracking implementation, data quality, and optimal technology ROI.
KPI 3: Revenue Impact: Growth in marketing-qualified leads and improvement in marketing-to-sales conversion rates.
KPI 4: Operational Efficiency: Streamlined processes, vendor performance, and budget adherence.
Requirements:
- 5-8 years in marketing operations or B2B marketing with hands-on marketing automation experience.
- Bachelor's degree in Marketing, Business, Information Systems, Web Development, or related field (National Diploma with relevant experience considered);
- Relevant Salesforce, Pardot and digital marketing certifications viewed favourably.
- Proficiency in Microsoft Office suite and project management tools (Jira/Planner etc)
- Strong marketing automation platform administration and CRM integration experience (Pardot – Salesforce preferred).
- Proven track record building, tracking and optimizing multichannel marketing campaigns.
- B2B SaaS, technology, or manufacturing industry experience preferred.
- Pardot-Salesforce: Campaign setup, automation workflows, lead management, reporting.
- Analytics: Google Analytics 4, Tag Manager, Power BI or other attribution software.
- Campaign Tools: Email automation, landing page builders, CRM administration, A/B testing.
- Web Development: Basic HTML/CSS, WordPress CMS, technical SEO, conversion optimization.
Critical Competencies:
- Excellent verbal and written English communication skills
- Strong analytical and problem-solving abilities with attention to detail.
- Excellent project management and cross-functional collaboration skills.
- Ability to translate technical concepts for non-technical stakeholders.
- Experience managing campaigns, budgets, and vendor relationships.
- Proactive approach to technology evaluation and innovation adoption.
- Knowledge of lead scoring methodologies and qualification frameworks.
- Experience working in cross functional matrix orientated internal structures.
- Thrives in dynamic multi-cultural environments.
- Ability to work under pressure and manage multiple priorities and stakeholders effectively.
Personal Attributes:
- Strong collaborator able to build relationships with stakeholders at all levels
- Looks for ways to improve current practices, performance, and processes
- Takes initiative and drives results to meet targets
- Professional and credible with high standards of personal presentation
- Lives CCi's Behaviours: Own It, Solve It, Act Now, Diamond Focus.
- Role Model's CCi's Values: Stretch Together, Relentless Ownership, Stay Grounded and Always Hungry.
Marketing & Operations Assistant
Posted today
Job Viewed
Job Description
Are you a proactive, organised, and creative individual who thrives in dynamic environments and enjoys wearing multiple hats? A fast-growing startup is looking for a talented and driven Marketing & Operations Assistant to join their remote team.
This is not a traditional assistant role. We're looking for someone who takes initiative, keeps things moving, and combines creativity with a strong systems mindset. You'll support daily operations, marketing execution, and content creation while helping the business scale. If you're excited by the idea of working in a fast-paced startup, owning your space, and growing into a more senior role – this is for you.
Key Responsibilities- Support content creation across platforms – including visual design, video editing, and repurposing existing material.
- Collaborate on ideas for content, social engagement, and brand growth.
- Schedule social media posts and manage consistent output across all channels.
- Monitor and respond to comments/messages across platforms, and spot potential leads.
- Set up appointments and follow-ups with identified leads.
- Maintain and improve CRM systems, processes, and task organisation.
- Use AI tools to streamline and automate marketing and admin functions.
- Keep the team accountable with reminders, follow-ups, and clear communication.
- Embrace a flexible, fast-changing environment with evolving responsibilities.
Qualifications and Experience
- A strong interest or background in marketing, content creation, and administrative support.
- Demonstrated ability (through projects, freelance work, internships, or self-led initiatives) is valued just as much as formal experience.
- Proactive mindset – you're not afraid to take initiative, speak up, or drive progress.
- Comfortable with visual content creation, social media platforms, and basic video editing software.
- Interest in learning and applying AI-driven automation tools.
- Exceptionally organised, mentally structured, and able to manage your time well.
- Friendly, direct communicator who enjoys keeping things on track.
- Access to a reliable internet connection and personal laptop.
Marketing Operations Specialist
Posted today
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Job Description
Our Company:
At we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you
, the world's leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company's powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how 's technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L'Oreal and Fanatics, visit
Your Role at Impact:
The marketing department is looking for an experienced marketing operations specialist to join our marketing team in Cape Town. The role plays a vital role in supporting and optimising the operations of the social media, design, seo, publishing, and dev teams.
This role ensures smooth execution of marketing initiatives through rigorous project coordination, effective communication, and process-driven task management. The position enables team efficiency, quality delivery, and strategic alignment with marketing goals in a fast-paced, high-growth B2B SaaS environment.
The position requires someone who enjoys working in a fast-paced environment, is a people person who enjoys working in a large team, prides themselves on being deadline-driven, has a strong background in marketing, and a passion for ops and/or project management.
What You'll Do:
- Manage day-to-day operations of social media, design, seo, publishing and dev teams, including status updates, project plans, and stakeholder communications.
- Administer and optimise task management systems (e.g., Asana) to maintain clear workflow visibility.
- Collaborate with cross-functional stakeholders across time zones to support project delivery.
- Support the publishing team by updating web content, ensuring SEO and design best practices.
- Build and streamline workflows and team communications from the ground up to support the design, social, web dev, and seo teams.
- Build basic reports to gain project-level insights for improvements
- This role reports to the Associate Manager of Marketing Operations.
- Timely delivery and tracking of projects and tasks across multiple marketing functions.
- Well-maintained and transparent task/project management boards with clear ownership and priorities.
- Increased efficiency and reduced blockers across multiple workstreams.
- Clear, actionable reporting on team performance and project status.
Does this sound like you:
Competencies:
- Excellent communicator
- Excited by solving complex problems and streamlining workflows
- Ability to meet weekly and monthly deadlines with ease
- Highly organised, detail-oriented
- Self-starter and self-managed
- Prioritises easily
Required experience:
- 2-4 years of marketing operations or marketing generalist experience, ideally within a large marketing department
- Familiarity with fast-paced SaaS or agency-style workflows
- Proven track record of managing large projects with multiple stakeholders
- Relevant degree or diploma in marketing, communications, or similar
Beneficial experience:
- Experience using Saas tools like Asana to manage teams and projects
- Experience working with social media, design, and web development teams
- Working in a B2B or tech environment
Benefits:
- Unlimited PTO policy
- Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
- Training & Development
- Learning the advanced partnership automation products
- Medical Aid and Provident Fund
- Group schemes with Discovery & Bonitas for medical aid
- Group scheme with 10X provident fund
- Stock Options
- 3-year vesting schedule pending Board approval
- Primary caregiver leave
- Internet Allowance
- Flexible work hours
- Casual work environment
- Technology stipend
- Affiliate & Partnerships Industry Fundamentals Certification by PXA
is proud to be an equal opportunity workplace.
All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.