234 Marketing Campaigns jobs in South Africa
Segment Content Marketing & Campaigns Manager, Data Centers
Posted 4 days ago
Job Viewed
Job Description
**The Segment Content Marketing and Campaigns Manager** has global responsibility for developing the segment positioning, integrated marketing strategy and associated demand generation activities for the Data Centers segment. This is a pivotol role that will work closely with commercial leaders of the segment, business units, sales and field marketing organizations to design and develop integrated marcom campaigns that help position Eaton as a thought leader and preferred partner on the most important power management challenges facing customers. This role will drive measurable and significant improvements to customer preference for Eaton and demand generation for strategic revenue-generating products (hardware, software and services) and will achieve these objectives by delivering tailored and engaging content to support customers, as well as Eaton sellers, at all stages in their buying journey. This role will leverage regional and local input in the development of the campaign strategy and work closely with field teams to drive campaign activation and optimization.
**Main Responsibilities:**
+ Differentiating Eaton with an integrated marketing strategy that build engagement and trust between Eaton and its customers in that segment across all relevant geographies.
+ Development of integrated marketing campaigns that drive demand generation for strategic revenue-generating offers (as defined by segment strategy teams) in the segment (hardware, software and services)
+ Developing the campaign content and audience engagement strategy, as well as GTM approach (working closely with all relevant commercial and CoE leaders)
+ Leading development of the segment message map and buyer journey maps (including definition of scenarios)
+ Orchestrating development and continuous data-informed optimization of integrated campaign journeys
+ Measurably contributing to the achievement of the segment growth plan by supporting buyers across each stage of their buying journey with highly relevant and useful content - accessible both through self-serve digital channels as well as the content used to support customer-to sales agent engagements
+ Defining campaign success metrics and the review cadence with all contributing teams to ensure demand generation objectives realized and continuous optimization of campaign results and customer engagement metrics
+ Working closely with field marcom teams to constantly optimize campaigns based on all available engagement data.
+ Overseeing the identification of all required sales enablement materials for both direct and indirect sellers so they are able to effectively convert demand generated by campaigns.
+ Accountability: Campaigns this role develops must support and be aligned to Eaton's strategic growth objectives for the segment they are responsible for supporting (rigorous standard planning process will be followed to ensure buyer needs at the center)
+ Field marketing collaboration: Essential to closely involve field marketing in every stage of the process to ensure strong alignment and regional/local relevance of all integrated campaigns, field marketing experience a plus
+ Data-informed: Build and optimize campaigns using a data-informed approach at all times
+ Agile: The Segment Content Marketing leader will act as Product Owner of a Scrum team and as such will be responsible for ensuring an agile, customer-centric working methodology adhered to in how the team operates
**Qualifications:**
+ Minimum bachelor level degree from accredited institution
+ 10+ years of marketing communications experience
+ Industry experience from Data Centers
**Skills:**
+ Team Leadership experience
+ Knowledge of agile/scrum; integrated campaign development; storytelling; message map creation
+ Customer/market focus, change leader, business acumen
**This is a remote role with a global exposure and can be performed anywhere in EMEA.**
#LI-OV1
Marketing Operations Manager, Campaigns
Posted 15 days ago
Job Viewed
Job Description
Who We Are Is What We Do. Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.
The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.
Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.
About The Role
We are looking for a Marketing Operations professional to join our growing Marketing Operations team to help manage our campaign execution. As the Marketing Operations Manager, you will be pivotal in driving strategic and operational initiatives that support campaign execution across our marketing teams (in alignment with other functions) to drive performance improvements and continuously enhance the impact of marketing on Deel’s growth.
Our ideal candidate will support our marketing operations campaign execution – working closely with Marketing and Revenue Operations teams to implement processes, templates, best practices, and QA that enable the Deel Marketing team to execute campaigns across owned channels and to move faster and market smarter while maintaining operational excellence.
You will report to our Senior Director of Lifecycle Marketing & Operations.
What You’ll Do At Deel
- Implement processes, templates, and best practices within key marketing technologies such as Hubspot, Braze, Demandbase, and Salesforce to ensure demand generation and nurture programs are running successfully and meeting our lead and conversion goals.
- Build and execute programs within key marketing technologies, as needed, to ensure timely launch of marketing campaigns.
- Execute audience segmentation building within our automation and communication tools.
- Support the traffic management for outbound email and in-app marketing campaigns to ensure an excellent customer experience.
- Support campaign execution including campaign creation architecture, lead management, target list creation, and segmentation, and QA for campaigns, workflows, and data issues.
- Work closely with other GTM Operations teams to maintain the integrity of customer and prospect data by ensuring data cleansing, de-duping, and enrichment programs and processes are implemented and managed.
- Create documentation, training materials, and enablement presentations, as well as train GTM teams when needed.
- Assist with the onboarding of new marketing technologies and ensure they correctly function in our technology stack.
- Provide exemplary service to internal customers such as sales, marketing program managers and executives.
Key Qualifications
- 3-5 years of experience in marketing operations.
- Demonstrated experience managing campaigns in marketing technology systems at fast-paced B2B organizations.
- Advanced experience in marketing automation (preferably HubSpot) and Salesforce – building sophisticated operations at scale.
- Strong understanding of integrated B2B marketing, account-based marketing, product-led growth, marketing technology ecosystems and data infrastructure.
- Experience in supporting large scale projects involving culturally and geographically diverse cross-functional stakeholders.
- Experience with implementing processes and best practices to ensure proper execution and tracking of marketing campaigns to allow analytic teams to deliver end-to-end campaign performance insights and reporting.
- Data-driven approach to marketing and ability to translate reports into actionable insights for stakeholders.
- Impeccable communication skills and ability to work cross-functionally, build relationships and influence in a fully remote set-up.
- Growth mindset with inherent curiosity and personal drive, ability to navigate ambiguity and operate independently in a fast-paced global environment.
Total Rewards
Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.
Some things you’ll enjoy
- Provided computer equipment tailored to your role.
- Stock grant opportunities dependent on your role, employment status and location.
- Additional perks and benefits based on your employment status and country.
- The flexibility of remote work, including WeWork access where available.
At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.
#J-18808-LjbffrMarketing Operations Manager, Campaigns
Posted today
Job Viewed
Job Description
Who We Are Is What We Do. Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.
The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.
Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.
About The Role
We are looking for a Marketing Operations professional to join our growing Marketing Operations team to help manage our campaign execution. As the Marketing Operations Manager, you will be pivotal in driving strategic and operational initiatives that support campaign execution across our marketing teams (in alignment with other functions) to drive performance improvements and continuously enhance the impact of marketing on Deel’s growth.
Our ideal candidate will support our marketing operations campaign execution – working closely with Marketing and Revenue Operations teams to implement processes, templates, best practices, and QA that enable the Deel Marketing team to execute campaigns across owned channels and to move faster and market smarter while maintaining operational excellence.
You will report to our Senior Director of Lifecycle Marketing & Operations.
What You’ll Do At Deel
- Implement processes, templates, and best practices within key marketing technologies such as Hubspot, Braze, Demandbase, and Salesforce to ensure demand generation and nurture programs are running successfully and meeting our lead and conversion goals.
- Build and execute programs within key marketing technologies, as needed, to ensure timely launch of marketing campaigns.
- Execute audience segmentation building within our automation and communication tools.
- Support the traffic management for outbound email and in-app marketing campaigns to ensure an excellent customer experience.
- Support campaign execution including campaign creation architecture, lead management, target list creation, and segmentation, and QA for campaigns, workflows, and data issues.
- Work closely with other GTM Operations teams to maintain the integrity of customer and prospect data by ensuring data cleansing, de-duping, and enrichment programs and processes are implemented and managed.
- Create documentation, training materials, and enablement presentations, as well as train GTM teams when needed.
- Assist with the onboarding of new marketing technologies and ensure they correctly function in our technology stack.
- Provide exemplary service to internal customers such as sales, marketing program managers and executives.
Key Qualifications
- 3-5 years of experience in marketing operations.
- Demonstrated experience managing campaigns in marketing technology systems at fast-paced B2B organizations.
- Advanced experience in marketing automation (preferably HubSpot) and Salesforce – building sophisticated operations at scale.
- Strong understanding of integrated B2B marketing, account-based marketing, product-led growth, marketing technology ecosystems and data infrastructure.
- Experience in supporting large scale projects involving culturally and geographically diverse cross-functional stakeholders.
- Experience with implementing processes and best practices to ensure proper execution and tracking of marketing campaigns to allow analytic teams to deliver end-to-end campaign performance insights and reporting.
- Data-driven approach to marketing and ability to translate reports into actionable insights for stakeholders.
- Impeccable communication skills and ability to work cross-functionally, build relationships and influence in a fully remote set-up.
- Growth mindset with inherent curiosity and personal drive, ability to navigate ambiguity and operate independently in a fast-paced global environment.
Total Rewards
Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.
Some things you’ll enjoy
- Provided computer equipment tailored to your role.
- Stock grant opportunities dependent on your role, employment status and location.
- Additional perks and benefits based on your employment status and country.
- The flexibility of remote work, including WeWork access where available.
At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.
#J-18808-LjbffrSenior Content & Campaigns Marketing Lead
Posted 15 days ago
Job Viewed
Job Description
Team: Growth / Marketing
Type: Full-Time, Remote (Americas Time Zones Preferred)
Reports To: Director of Marketing
Drive growth through content strategy, creative execution, and campaign performance.
We’re hiring a Senior Content & Campaigns Marketing Lead to own and execute our lifecycle content strategy. This includes everything from planning editorial calendars to shipping high-impact campaigns across email, SMS, and paid social. You'll manage production of copy, visuals, and video—while keeping everything on track, on brand, and performance-optimized. This is a hands-on leadership role with a strong focus on growth.
If you love blending creative output with marketing performance, this is your opportunity to lead both message and impact.
What You'll Do
Manage a 90-day content calendar spanning email, in-app messaging, and paid remarketing
Write and delegate high-performing content including copy, visuals (Canva/Figma), and short-form videos (CapCut/Adobe)
Execute campaigns in HubSpot or HighLevel and ensure tracking/reporting is accurate
Collaborate with Product and Sales to align messaging with feature launches and business goals
Track content performance, make data-backed optimizations, and share insights with stakeholders
Mentor two junior marketers; provide regular feedback and conduct skills development sessions
Explore new AI tools to improve creative output, scale content, and drive faster delivery
What You Bring
3+ years of experience in content-driven marketing roles with lifecycle or campaign ownership
Strong portfolio of email, video, and visual content that contributed to measurable marketing goals
Familiarity with HubSpot or HighLevel for launching and tracking campaigns
Proficiency with Canva/Figma, CapCut or Adobe, and Sheets for reporting
Experience managing editorial calendars and junior marketers or freelancers
Exceptional writing and editing skills in English; Spanish or Portuguese is a plus
First 90 Days
Audit content library and identify gaps across the lifecycle
Launch a multi-touch nurture campaign focused on increasing engagement and conversion
Standardize campaign creation workflows and train junior marketers on execution
Deliver a monthly campaign performance report with key learnings and optimization ideas
Senior Marketing Operations Manager, Campaigns
Posted 15 days ago
Job Viewed
Job Description
Who We Are Is What We Do.
Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.
The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.
Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.
About The RoleWe are looking for a senior manager to join our growing Marketing Operations team to lead our campaign execution function. As a Senior Manager of Marketing Operations, you will be pivotal in driving strategic and operational initiatives that support campaign execution across our marketing teams (in alignment with other functions) to drive performance improvements and continuously enhance the impact of marketing on Deel’s growth.
Our ideal candidate will have full ownership over our marketing operations campaign execution – working closely with Marketing and Revenue Operations teams to implement processes, templates, best practices, and QA that enable the Deel Marketing team to execute campaigns across owned channels and to move faster and market smarter while maintaining operational excellence.
You will report to our Senior Director of Lifecycle Marketing & Operations.
What You’ll Do At Deel- Proactively own process improvements and best practices within key marketing technologies such as Hubspot, Braze, Demandbase, and Salesforce to ensure demand generation and nurture programs are running successfully and meeting our lead and conversion goals.
- Own the process for audience segmentation building within our automation and communication tools.
- Own the traffic management for outbound email and in-app marketing campaigns to ensure an excellent customer experience.
- Support campaign execution including campaign creation architecture, lead management, target list creation, and segmentation, and QA for campaigns, workflows, and data issues.
- Build and execute programs within key marketing technologies, as needed, to ensure timely launch of marketing campaigns.
- Work closely with other GTM Operations teams to maintain the integrity of customer and prospect data by ensuring data cleansing, de-duping, and enrichment programs and processes are implemented and managed.
- Create documentation, training materials, and enablement presentations, as well as train GTM teams when needed.
- Assist with the onboarding of new marketing technologies and ensure they correctly function in our technology stack.
- Provide exemplary service to internal customers such as sales, marketing program managers and executives.
- 5+ years of experience in marketing operations.
- Demonstrated experience managing campaigns in marketing technology systems at fast-paced B2B organizations.
- Advanced experience in marketing automation (preferably HubSpot) and Salesforce – building sophisticated operations at scale.
- Strong understanding of integrated B2B marketing, account-based marketing, product-led growth, marketing technology ecosystems and data infrastructure.
- Experience in supporting large scale projects involving culturally and geographically diverse cross-functional stakeholders.
- Experience with implementing processes and best practices to ensure proper execution and tracking of marketing campaigns to allow analytic teams to deliver end-to-end campaign performance insights and reporting.
- Data-driven approach to marketing and ability to translate reports into actionable insights for stakeholders.
- Impeccable communication skills and ability to work cross-functionally, build relationships and influence in a fully remote set-up.
- Growth mindset with inherent curiosity and personal drive, ability to navigate ambiguity and operate independently in a fast-paced global environment.
Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.
Some things you’ll enjoy- Provided computer equipment tailored to your role.
- Stock grant opportunities dependent on your role, employment status and location.
- Additional perks and benefits based on your employment status and country.
- The flexibility of remote work, including WeWork access where available.
At Deel, we’re an equal-opportunity employer that values diversity and positively encourages applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.
#J-18808-LjbffrSenior Content & Campaigns Marketing Lead
Posted today
Job Viewed
Job Description
Team: Growth / Marketing
Type: Full-Time, Remote (Americas Time Zones Preferred)
Reports To: Director of Marketing
Drive growth through content strategy, creative execution, and campaign performance.
We’re hiring a Senior Content & Campaigns Marketing Lead to own and execute our lifecycle content strategy. This includes everything from planning editorial calendars to shipping high-impact campaigns across email, SMS, and paid social. You'll manage production of copy, visuals, and video—while keeping everything on track, on brand, and performance-optimized. This is a hands-on leadership role with a strong focus on growth.
If you love blending creative output with marketing performance, this is your opportunity to lead both message and impact.
What You'll Do
Manage a 90-day content calendar spanning email, in-app messaging, and paid remarketing
Write and delegate high-performing content including copy, visuals (Canva/Figma), and short-form videos (CapCut/Adobe)
Execute campaigns in HubSpot or HighLevel and ensure tracking/reporting is accurate
Collaborate with Product and Sales to align messaging with feature launches and business goals
Track content performance, make data-backed optimizations, and share insights with stakeholders
Mentor two junior marketers; provide regular feedback and conduct skills development sessions
Explore new AI tools to improve creative output, scale content, and drive faster delivery
What You Bring
3+ years of experience in content-driven marketing roles with lifecycle or campaign ownership
Strong portfolio of email, video, and visual content that contributed to measurable marketing goals
Familiarity with HubSpot or HighLevel for launching and tracking campaigns
Proficiency with Canva/Figma, CapCut or Adobe, and Sheets for reporting
Experience managing editorial calendars and junior marketers or freelancers
Exceptional writing and editing skills in English; Spanish or Portuguese is a plus
First 90 Days
Audit content library and identify gaps across the lifecycle
Launch a multi-touch nurture campaign focused on increasing engagement and conversion
Standardize campaign creation workflows and train junior marketers on execution
Deliver a monthly campaign performance report with key learnings and optimization ideas
Senior Marketing Operations Manager, Campaigns
Posted today
Job Viewed
Job Description
Who We Are Is What We Do.
Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.
The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.
Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.
About The RoleWe are looking for a senior manager to join our growing Marketing Operations team to lead our campaign execution function. As a Senior Manager of Marketing Operations, you will be pivotal in driving strategic and operational initiatives that support campaign execution across our marketing teams (in alignment with other functions) to drive performance improvements and continuously enhance the impact of marketing on Deel’s growth.
Our ideal candidate will have full ownership over our marketing operations campaign execution – working closely with Marketing and Revenue Operations teams to implement processes, templates, best practices, and QA that enable the Deel Marketing team to execute campaigns across owned channels and to move faster and market smarter while maintaining operational excellence.
You will report to our Senior Director of Lifecycle Marketing & Operations.
What You’ll Do At Deel- Proactively own process improvements and best practices within key marketing technologies such as Hubspot, Braze, Demandbase, and Salesforce to ensure demand generation and nurture programs are running successfully and meeting our lead and conversion goals.
- Own the process for audience segmentation building within our automation and communication tools.
- Own the traffic management for outbound email and in-app marketing campaigns to ensure an excellent customer experience.
- Support campaign execution including campaign creation architecture, lead management, target list creation, and segmentation, and QA for campaigns, workflows, and data issues.
- Build and execute programs within key marketing technologies, as needed, to ensure timely launch of marketing campaigns.
- Work closely with other GTM Operations teams to maintain the integrity of customer and prospect data by ensuring data cleansing, de-duping, and enrichment programs and processes are implemented and managed.
- Create documentation, training materials, and enablement presentations, as well as train GTM teams when needed.
- Assist with the onboarding of new marketing technologies and ensure they correctly function in our technology stack.
- Provide exemplary service to internal customers such as sales, marketing program managers and executives.
- 5+ years of experience in marketing operations.
- Demonstrated experience managing campaigns in marketing technology systems at fast-paced B2B organizations.
- Advanced experience in marketing automation (preferably HubSpot) and Salesforce – building sophisticated operations at scale.
- Strong understanding of integrated B2B marketing, account-based marketing, product-led growth, marketing technology ecosystems and data infrastructure.
- Experience in supporting large scale projects involving culturally and geographically diverse cross-functional stakeholders.
- Experience with implementing processes and best practices to ensure proper execution and tracking of marketing campaigns to allow analytic teams to deliver end-to-end campaign performance insights and reporting.
- Data-driven approach to marketing and ability to translate reports into actionable insights for stakeholders.
- Impeccable communication skills and ability to work cross-functionally, build relationships and influence in a fully remote set-up.
- Growth mindset with inherent curiosity and personal drive, ability to navigate ambiguity and operate independently in a fast-paced global environment.
Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.
Some things you’ll enjoy- Provided computer equipment tailored to your role.
- Stock grant opportunities dependent on your role, employment status and location.
- Additional perks and benefits based on your employment status and country.
- The flexibility of remote work, including WeWork access where available.
At Deel, we’re an equal-opportunity employer that values diversity and positively encourages applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.
#J-18808-LjbffrBe The First To Know
About the latest Marketing campaigns Jobs in South Africa !
Marketing Manager – Automation & Multi-Channel Campaigns
Posted 10 days ago
Job Viewed
Job Description
Remote | Full-Time | Reports to Director of Marketing
Automate smarter. Campaign faster. Optimize everything.
Join a rapidly expanding healthcare brand serving Latin America as a Marketing Manager focused on data-driven, automated growth. You’ll take ownership of HubSpot workflows, build multi-touch campaigns, and streamline campaign ops using tools like Zapier and Make.
If you're a systems thinker with strong CRM skills and a passion for optimization, this role puts you at the core of how marketing drives growth.
What You’ll Do
Build, launch, and optimize automated campaigns via HubSpot and Zapier
Manage performance reporting in Google Sheets and surface key trends weekly
Publish daily social and email/SMS content as part of an integrated campaign strategy
Improve marketing-sales handoffs and document processes across regions
Cut campaign build time through smart templates and automation
What You Bring
3–5 years of experience running CRM-driven campaigns (HubSpot preferred)
Proficiency with Zapier or Make and ability to troubleshoot integrations
Comfort using Google Sheets for tracking and reporting
Campaign mindset with technical fluency—you're equally creative and analytical
Bonus points for Spanish or Portuguese
Why Join Us
High autonomy, high visibility, and high growth
Direct connection to performance metrics and business outcomes
Advancement opportunities in lifecycle, ops, or performance marketing
Marketing Manager - Automation & Multi-Channel Campaigns
Posted today
Job Viewed
Job Description
Remote | Full-Time | Reports to Director of Marketing
Automate smarter. Campaign faster. Optimize everything.
Join a rapidly expanding healthcare brand serving Latin America as a Marketing Manager focused on data-driven, automated growth. You’ll take ownership of HubSpot workflows, build multi-touch campaigns, and streamline campaign ops using tools like Zapier and Make.
If you're a systems thinker with strong CRM skills and a passion for optimization, this role puts you at the core of how marketing drives growth.
What You’ll Do
Build, launch, and optimize automated campaigns via HubSpot and Zapier
Manage performance reporting in Google Sheets and surface key trends weekly
Publish daily social and email/SMS content as part of an integrated campaign strategy
Improve marketing-sales handoffs and document processes across regions
Cut campaign build time through smart templates and automation
What You Bring
3–5 years of experience running CRM-driven campaigns (HubSpot preferred)
Proficiency with Zapier or Make and ability to troubleshoot integrations
Comfort using Google Sheets for tracking and reporting
Campaign mindset with technical fluency—you're equally creative and analytical
Bonus points for Spanish or Portuguese
Why Join Us
High autonomy, high visibility, and high growth
Direct connection to performance metrics and business outcomes
Advancement opportunities in lifecycle, ops, or performance marketing
Customer Value Management: Campaign Specialist
Posted 7 days ago
Job Viewed
Job Description
Listing reference: track_001372
Listing status: Under Review
Apply by: 9 May 2025
Position summaryJob category: Call Centre and Telesales
Location: Gauteng
Contract: Permanent
Remuneration: Market Related
EE position: Yes
IntroductionSince 1996, we’ve used data to understand people and their needs, in order to develop technology and services that help them look after their families, homes, cars and businesses. Tracker is seeking a highly skilled Customer Value Management: Campaign Specialist to be located at Tracker’s Head office based in Johannesburg.Purpose of the role:Campaign Performance & Analysis: Conduct in-depth performance analysis to support the design, execution, and measurement of CVM campaigns across the customer lifecycle.Campaign Planning & Forecasting: Develop strategic plans and accurate forecasts for CVM campaigns and promotional offers.Operational & Strategic Support: Drive operational efficiency and informed decision-making by analysing subscriber data, creating business cases, and conducting financial assessments.System & Process Training: Train outsourced contact centres and internal teams on Tracker systems, campaign nuances, and best practices to ensure seamless execution and scalability.
Training & Documentation
- Train outsourced contact centres and internal teams on Tracker systems, products, processes and campaign nuances.
- Document standard operating procedures (SOPs) and best practices for scalability.
- Provide ongoing support and coaching to enhance operational efficiency.
Campaign Management & Performance
- Design, plan and segment campaigns.
- Track and optimize performance to ensure consultants meet targets.
- Conduct performance analysis to improve CVM campaigns.
- Develop detailed plans and accurate forecasts for campaigns and promotions.
Stakeholder & Process Alignment
- Liaise with Finance, Marketing, BI, and Operations to align strategies.
- Identify gaps in operational workflows to enhance efficiency.
- Act as the primary contact for system-related queries, troubleshooting & processes.
- Perform subscriber analysis and create business cases to support strategic decisions.
- Engage in churn forum discussions.
- Identify ARPU enhancement opportunities through data analysis.
- Track and report on CVM campaigns to manage the customer lifecycle.
- Present data-driven business case propositions for campaign optimization.
- Implement strategies to enhance customer value, customer experience and retention.
- National Diploma in Call Centre Management, Marketing Management or a related field. NQF level 6 qualification.
- FAIS and/or RE5 Advantageous
- Minimum of 3 – 5 years of Contact Centre experience in commercial operations/revenue generating environments and customer engagement initiatives, leveraging data-driven insights for decision-making.
- Experience in campaign performance analysis and forecasting.
- Background in training teams on systems and processes, ensuring operational efficiency and scalability.
- Track record demonstrating strong analytical, operational and business strategy skills.
- Track record demonstrating proficiency in working with large datasets using tools such as advanced Excel & QlikSense.
- Track record demonstrating ability to communicate findings effectively, both verbally and visually.
- Track record demonstrating ability to analyse qualitative and quantitative data and use that data to develop an understanding of market & consumer behaviour to recommend an appropriate treatment plan.
- Excellent understanding of Tracker systems, products and processes will be advantageous.
- Solid business acumen and financial insights
- Ability to work under pressure.
- Ability to work independently.
- Logical & methodical attention to detail.
- Outstanding analytical skills.
- The ability to influence diverse teams.
- High degree of emotional intelligence.
- Good judgment, diplomacy and tact.
Please Note: If you are not contacted within 4 weeks, consider your application unsuccessful.
TRACKER IS COMMITTED TO EMPLOYMENT EQUITY IN THE WORKPLACE
Do you require assistance with the registration or application process ?Click the button below to visit our FAQ/Support page and ask for help.
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