35 Market Insights jobs in South Africa

Main Purpose Bringing the customer to life through the application of data and the integration of multiple data sources. Informing customer behaviour through establishing and maintaining customer databases and a full 360 view of the customer. Support the drive to become a customer-led organisation by partnering with key business stakeholders to inform the overall retail strategy and to deliver customer insights, such that business decisions better reflect the prevailing consumer and market behaviors and deliver stronger more profitable customer relationships. Key Responsibilities Through the analysis of internal customer data and integration of market research or other secondary data sources, provide robust, relevant and actionable customer insights to address business questions that will assist in strategic and tactical retail planning. Analysis of both ad- hoc business questions and continuous campaign performance tracking for future optimization. Work closely with the buying groups and different business units to ensure that the organization has a thorough understanding of their customers, through the provision of timeous strategic and operational customer reporting and actionable recommendations. Unpacking key KPI’s that align to the business strategy at the time, and takes a holistic approach to customer interactions by providing insights from a single view of the customer perspective to truly drive a data driven business culture. Work closely with BI and IT to ensure that reporting frameworks, platforms and KPI’s are relevant and up to date with the view of automating information that is consistently required. Staying abreast of new methodologies to ensure that customer models are kept up-to-date and relevant with a view of integrating streams of data flowing from research, customer transactions, social media feeds and other relevant external and internal customer information. Partner with the different teams in the Customer Insights and Advanced Analytics department to assist in driving different strategies in the marketing team and business wide; Partner with the Market Research team to support planning, design and implementation of market research initiatives through the understanding of the customer base, but also post research, gather and manage customer research data to integrate with transactional data to inform behavior through a full 360 view of the customer model. Partner with the Loyalty and Direct Marketing team through the provision of key metrics that aid the team in measuring the effectiveness of their strategies and growing the Woolworths Loyalty base. Represent the Woolworths customer to key stakeholder including senior leadership during the BU strategic planning processes. Keep abreast of new technologies and suppliers seeking opportunity for continual improvement of Woolworths’ capabilities to enable better delivery of strategic insights based on business needs and gaps. Integrate with selling, operations, digital, BI and other business areas to identify synergies and opportunities across an array of business functions. Key Competencies A 3 to 4 year degree in Business Science/Mathematics/Statistic or a similar 4 year (Hons) degree. Minimum 5 years analysis or consultancy experience in retail sector or relevant organisation. A minimum 5 years’ experience in an analytical role specializing in strategic insights (research and analytics), data manipulation, interpretation, data mining, advanced analytical solutions & model building and application and report writing. Experience in data mining and working with large databases. Strong ability to be able to query, structure, clean and extract data for analysis (i.e. SQL/Python). Experience working in big data cloud environments and knowledge of cloud based analytical environments (such as AWS). Knowledge of data manipulation & visualisation software: Qlikview, Quick Sight, Qlik Sense and Tableau. Experience in customer analytics in a large business environment. Strong analytical skills and knowledge of analyzing information and interpreting/translating it into non-technical, commercial recommendations. Ability to turn data into actionable intelligence and insights. Advanced MS Excel and MS Power Point skills. Knowledge of database segmentation. Business acumen: Proven understanding of business environments and processes. Ability to apply techniques in a practical way within a business environment. Excellent communications skills: ability to interact effectively with colleagues at all levels of the organization. High attention to detail. Strong planning and organizational skills. Ability to work on multiple projects simultaneously. Self-motivated. Conceptual and Problem solving ability. Process thinking ability. Research supplier relationships and networks advantageous. Excellent critical thinking skills. Teamwork: proactively establish and maintain effective working team relationships with all stakeholders. “As a proud South African brand, Woolworths is committed to transformation. Meeting our employment equity goals will be taken into account in our recruitment decisions” #J-18808-Ljbffr

Data Insights Analyst

Are you passionate about transforming data into actionable insights? Do you thrive in a fast-paced environment where your contributions make a meaningful impact? We're looking for a talented individual to join our team specializing in Lead Generation as a Data Insights Analyst. In this role, you'll play a crucial part in delivering data-driven insights to support the growth of our clients' businesses.

Main Responsibilities:

Master Cutting-Edge Tools: Become a Super user of Bombora, Automata, and IFP insights, unlocking their functionalities.

Sales Support: Provide proactive insights and recommendations to Sales and Customer Success Managers, supporting the growth of Tier 1 clients and agencies in the US and UK.

Strategic Collaboration: Work closely with the Commercial Planning team to ensure campaigns are strategically focused and deliverable based on audience insights.

Campaign Activation: Support campaign activation by creating and exporting Bombora audience segments for content syndication, programmatic, and paid social campaigns.

End-of-Campaign Reporting: Assist with End-of-Campaign reporting, particularly when employing an Account-Based Approach (ABA), showcasing the impact of campaign activities across Target Account Lists (TALs).

Trend Analysis: Make recommendations on next steps/future activity based on results and shifting trends in the market.

Enhanced Reporting: Supplement reports with additional insights around competitors, audience, and content.

Key Attributes:

Detail-Oriented: Very detail-oriented and logical thinker.

Tech Savvy: Highly proficient in Microsoft Office, especially Excel and PowerPoint.

Analytical Mindset: Analytically minded with a passion for data, trends, and insights.

Quick Learner: Strong interest and ability to quickly learn new tools and platforms.

Problem-Solving Enthusiast: Enjoys problem-solving and finding new solutions to drive innovation.

Well-Organized: Thrives in a fast-paced, high-volume work environment.

Knowledge & Experience:

Experience: 1-2 years in a data, analytics, or reporting role.

Communication Skills: Meticulous attention to detail combined with strong written and oral communication skills.

Reporting Expertise: Ability to communicate insights and results of data analyses by producing written reports.

Benefits:

28 Days Holiday

Private Health Care

Early Finish Fridays: 3pm

If you're ready to join a dynamic team and make a significant impact with your data insights, apply now and take the next step in your career as a Data Insights Analyst.

RequirementsB2B MarketingDemand GenerationInsights SpecialistCampaign ManagementData AnalysisAnalytical ThinkingStrategic ThinkingContent SyndicationProgrammatic CampaignsPaid Social CampaignsMarket TrendsCompetitor AnalysisAudience InsightsData Insights AnalystLead Generation

CX & Insights Specialist - Digital Learning CX & Insights Specialist - Digital Learning

Your Mission

As a CX & Insights Specialist, your mission is to own, optimise, and scale the end-to-end customer (learner) experience across FourthRev's Career Accelerator programmes, using data, insight, and strategic thinking.

Location: UK, Europe, South Africa

Start Date: August 2025

Reports to: Manager of Student Success

Position Level: Mid

Positions available: 1

Your Mission

As a CX & Insights Specialist, your mission is to own, optimise, and scale the end-to-end customer (learner) experience across FourthRev's Career Accelerator programmes, using data, insight, and strategic thinking.

This role is perfect for someone who thrives at the intersection of customer experience, digital education, and operational excellence. You will use data to identify what drives learner satisfaction, progression, and outcomes and then design and implement scalable improvements to our systems, processes, and support journeys.

You'll collaborate across Product including Delivery, Student Success, and Operations to ensure every learner is not only supported but empowered, with experiences and touchpoints that are intentional, measurable, and impactful.

This role sits alongside two existing Lead Success Managers and will drive strategic innovation across new programmes, projects, and learner insights, helping the Success Team evolve and scale as we expand our Careers Accelerator portfolio.

This is not a support or delivery role with team management responsibilities. It's a strategic, individual contributor position focused on improving the effectiveness and efficiency of our learner journey, using data and insights to design for success.

What You'll Do 2. Use Data to Drive Decisions and Processes 3. Champion Learner Outcomes, Satisfaction, and Metrics 4. Drive Innovation and Operational Excellence in New Programme Launches

• Own and Optimise the Learner (Customer) Journey
• Refine the learner journey across onboarding, orientation, programme milestones, and completion for both continuous improvement and new initiatives
• Identify pain points and opportunities through qualitative and quantitative data
• Design and implement scalable improvements that increase progression, satisfaction (CSAT), and completion
• Ensure every learner interaction reflects FourthRev's commitment to careers-first, outcomes-driven learning
• Monitor key metrics across CSAT, progression, engagement, and learner sentiment
• Work with our Delivery teams to extract insights, create dashboards and drive data driven managerial decision making
• Translate insights into clear, actionable improvements for learner communications, systems, or processes
• Build processes that are lean, repeatable, and responsive to learner needs
• Collaborate with Product and Programme teams to ensure alignment between delivery models and support experience
• Define and own student success OKRs and KPIs across retention, satisfaction, progression, and career outcomes
• Lead the analysis of learner sentiment, survey results, engagement, and completion data, creating insights that shape interventions and enhancements
• Regularly report on performance to leadership and cross-functional teams, driving accountability and iteration across the learner experience
• Design and implement impactful interventions to address emerging learner needs, pain points, or blockers
• Lead the student success strategy implementation for new programme launches, ensuring alignment with market positioning, learner personas, and delivery models
• Collaborate with cross-functional teams as needed to ensure launch-readiness from a student success perspective
• Build feedback loops to capture early learner experiences, identify friction points, and iterate support models rapidly
• Create scalable playbooks, templates, and support structures for future programme rollouts across markets and learner segments
  
  

Requirements

What You'll Bring

Must-Have Skills And Experience

• Demonstrated experience improving customer, user, or learner journeys using data
• Proven ability to design and implement process or service improvements that drive measurable outcomes
• Strong analytical skills, comfortable working with data including surveys, dashboards, funnels, and behavioural insights
• Experience in a role focused on customer/learner experience, CX design, programme operations, or strategy/insights
• Fluency in working cross-functionally with Product, Delivery, Ops teams
  
  

Nice-to-Haves

• Experience in digital education, bootcamps, L&D, or a fast-paced start-up or scale-up
• Understanding of learner engagement and progression metrics (CSAT, NPS, completion, etc.)
• Experience launching or scaling new programmes, services, or customer segments
• Exposure to customer journey mapping tools, survey design, or CX frameworks
  
  

Who You Are

• A systems thinker who's always asking: How can this be improved? What is this data telling us?
• Comfortable operating independently and making recommendations backed by evidence
• Passionate about learner or customer success, but not in a reactive support sense
• Outcome-oriented, you focus on what will actually improve the experience, not just track it
• Curious, data-literate, and motivated by real-world impact

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Customer Service
• Industries IT Services and IT Consulting

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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We are seeking an experienced Business Insight Analyst who will report to the Head of Business Insights. This pivotal role is responsible for proactively providing analysis and creating compelling insights to drive key business decisions and growth.

The role involves ensuring data integrity, responding quickly and agilely to business needs, and supporting the delivery of effective reporting tools to enhance performance.

Requirements

• Data Integrity:
• Maintain master data sets such as sector, product, and pest types used for global reporting, with a robust exception process to identify issues or gaps.
• Collaborate with stakeholders to validate and improve data quality.
• Identify third-party data requirements and support procurement and integration.
• Data Analysis:
• Work with global stakeholders to understand priorities and conduct advanced analytics using SQL, BigQuery, Python, and Google Sheets.
• Develop predictive models to support planning and identify emerging opportunities.
• Build expertise in data science technologies and techniques.
• Collaborate with the AI team to integrate AI functionalities into data analysis projects.
• Reporting:
• Define data and technical requirements with the Data Platform team.
• Measure performance, prepare QVDs, develop POC reports, and utilize tools like Qlik and Looker Studio for analytics and visualization.
• Insights:
• Provide insights into complex data relationships, trends, and patterns.
• Present clear, actionable findings to senior stakeholders, utilizing visual insights and predictive models.

Qualifications & Experience

• Grade 12 or equivalent; relevant degree in data analytics or similar is preferred.
• Over 3 years of data analytics experience in large matrix organizations.
• Strong numeracy, data manipulation, and analytical skills.
• Proven influencing and change support skills.
• Curious, questioning mindset with the ability to identify key insights.
• Ability to turn data into clear, visual insights.
• Advanced Google Sheets / MS Excel skills; proficiency in SQL, BigQuery, Python, and visualization tools like QlikSense or Looker Studio.
• Excellent communication and stakeholder management skills.
• Self-motivated, responsible, flexible, resilient, and results-oriented.
• Interest in AI applications for data analysis and insights.

Benefits

• Company contributions to Medical Aid and Pension/Provident Fund.
• Opportunities for growth and development.

Employment Equity

We value diversity and are committed to equal opportunity employment in accordance with the Employment Equity Act. We encourage suitably qualified Employment Equity candidates to apply to help us meet our diversity targets.

If you are passionate about providing valued professional services and believe you are a good fit, apply today!

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We are seeking an experienced Business Insight Analyst who will report to the Head of Business Insights. This pivotal role is responsible for proactively providing analysis and creating compelling insights to drive key business decisions and growth. The role involves ensuring data integrity, responding quickly and agilely to business needs, and supporting the delivery of effective reporting tools to enhance performance. Requirements Data Integrity: Maintain master data sets such as sector, product, and pest types used for global reporting, with a robust exception process to identify issues or gaps. Collaborate with stakeholders to validate and improve data quality. Identify third-party data requirements and support procurement and integration. Data Analysis: Work with global stakeholders to understand priorities and conduct advanced analytics using SQL, Big Query, Python, and Google Sheets. Develop predictive models to support planning and identify emerging opportunities. Build expertise in data science technologies and techniques. Collaborate with the AI team to integrate AI functionalities into data analysis projects. Reporting: Define data and technical requirements with the Data Platform team. Measure performance, prepare QVDs, develop POC reports, and utilize tools like Qlik and Looker Studio for analytics and visualization. Insights: Provide insights into complex data relationships, trends, and patterns. Present clear, actionable findings to senior stakeholders, utilizing visual insights and predictive models. Qualifications & Experience Grade 12 or equivalent; relevant degree in data analytics or similar is preferred. Over 3 years of data analytics experience in large matrix organizations. Strong numeracy, data manipulation, and analytical skills. Proven influencing and change support skills. Curious, questioning mindset with the ability to identify key insights. Ability to turn data into clear, visual insights. Advanced Google Sheets / MS Excel skills; proficiency in SQL, Big Query, Python, and visualization tools like Qlik Sense or Looker Studio. Excellent communication and stakeholder management skills. Self-motivated, responsible, flexible, resilient, and results-oriented. Interest in AI applications for data analysis and insights. Benefits Company contributions to Medical Aid and Pension/Provident Fund. Opportunities for growth and development. Employment Equity We value diversity and are committed to equal opportunity employment in accordance with the Employment Equity Act. We encourage suitably qualified Employment Equity candidates to apply to help us meet our diversity targets. If you are passionate about providing valued professional services and believe you are a good fit, apply today! #J-18808-Ljbffr

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit .

Your Role at Impact

We're seeking a detail-oriented and proactive Market Research Assistant to join our marketing research team. This role is perfect for someone who wants to dive deep into market research while supporting critical business insights that drive strategic decisions. You'll work closely with our Senior Market Research & Analytics Manager and Director of Content to coordinate projects, analyze data, and help bring research findings to life for internal and external stakeholders.

What You’ll Do Research Project Support

• Coordinate research project logistics, including vendor communications and participant incentive programs
• Organize and maintain research archives for easy access and knowledge sharing
• Support survey development from design through testing and launch
• Draft benchmark research reports using established templates and formats
• Assist with research report promotion by preparing key insights and supporting materials

Data Analysis & Reporting

• Prepare data for analysis
• Perform basic statistical analysis
• Create presentations and reports from research findings
• Collaborate with internal teams to enhance data visualization and reporting

What You Have

• Survey tools: Experience with survey platforms like SurveyMonkey or Qualtrics, including implementing survey logic (skip, branching, quotas) and performing QA testing.
• Data skills: Expertise in Excel or Google Sheets for cleaning and structuring raw data, using pivot tables, charts, and formulas to identify key insights.
• Presentation tools: Strong skills in PowerPoint, Google Slides, or similar for creating reports and decks
• Research fundamentals: Understanding of effective survey design, principles of question construction, and data collection methodologies
• Communication: Strong written and verbal skills for clear reporting and team collaboration
• Organization: Excellent time management with ability to handle multiple projects
• Detail-oriented: Careful approach to data accuracy and quality control
• Hybrid : The ability to work at our Cape Town office 1-2 times per week with the line manager.

Nice to Have

• Experience with project management tools (e.g., Asana, Jira)
• Data visualization skills (can be learned on the job)
• Quantitative reasoning and advanced analytical capabilities
• Market research certifications or specialized coursework
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with 10X provident fund
• Stock Options

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

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Reporting & Insights Officer / Data Analyst

Location: Kuilsriver/Blackheath

We're on the lookout for a data-savvy analyst to turn complex numbers into clear insights. If you thrive in fast-paced environments, love dashboards, and speak fluent SQL, Excel, and Power BI we want you!

What Youll Do:

• Build and maintain weekly/monthly reports for Finance, Ops, and Franchisor
• Analyze data to highlight trends and drive smarter decisions
• Create and manage dashboards (Power BI, SQL, POS systems)
• Translate business needs into clear, data-driven insights
• Ensure data accuracy, integrity, and compliance
• Support data-driven process improvements and cost-saving initiatives
• Provide training on new reports and dashboards
• Handle large datasets with precision and efficiency

What Youll Need:

• Bachelor's degree in Computer Science or related field
• 2+ years in data analysis/reporting (preferably in FMCG)
• Strong skills in SQL, Excel (Advanced), Power BI
• Experience with POS systems (GAAP, Firecell)
• Excellent communication and problem-solving skills
• Ability to work independently and collaboratively

Ready to dive into data that drives decisions? Apply now!

Market Research & Lead Qualification Specialist

POSITION INFO : Company Overview :

We are a South African energy solutions provider specializing in sustainable, bespoke energy solutions for commercial, industrial, and agricultural sectors. The company focuses on optimizing energy efficiency, reducing carbon emissions, and decreasing reliance on the national grid, thereby enhancing profitability and sustainability for its clients.

Key Product Solutions :

• Consulting, Advisory, and Business Development : The company offers comprehensive services to optimize energy consumption, including energy audits, assessments, and feasibility studies.
• Engineered Solar Solutions : The company designs and implements tailored Solar Photovoltaic (PV) and Battery Energy Storage Systems (BESS) to meet specific client needs, promoting the use of low-cost, clean power to stabilize energy demands and enhance sustainability.
• Energy Management Metering and Utilities : The company provides data-driven insights to help clients reduce energy consumption and costs through smart metering and monitoring services.
• Power Purchase Agreements and Incentive Funding : The company assists clients in maximizing tax benefits and making smart energy investments through structured agreements and funding options.
• Operations and Maintenance : The company ensures the longevity and efficiency of energy systems through proactive maintenance and 24 / 7 system monitoring.

Job Title :

Market Research & Lead Qualification Specialist

Also known as : Sales Research Analyst, Business Development Researcher, or Sales Enablement Researcher)

Job Description :

The Market Research & Lead Qualification Specialist plays a crucial role in supporting the business development team by identifying and qualifying high-potential B2B opportunities. This individual conducts in-depth market research and needs analyses to pinpoint ideal prospects and uncover insights that support a targeted sales approach. Once a lead is vetted and demonstrates clear alignment with the company’s offering, it is passed as a warm lead to the Business Development Manager for further engagement and closing.

Key Responsibilities :

• Conduct market and industry research to identify potential B2B opportunities aligned with the company’s services or products.
• Perform detailed needs analyses on prospective clients using tools such as LinkedIn, CRM systems, market databases, and web analytics.
• Gather and analyse relevant data to determine the quality and viability of leads.
• Profile and segment potential clients based on industry, size, needs, and buying behavior.
• Maintain accurate and updated records of research and lead insights in CRM or lead management systems.
• Collaborate closely with Business Development Managers to understand ideal client profiles and strategic goals.
• Generate and qualify warm leads, ensuring they meet defined criteria before handover.
• Provide insights and recommendations to help refine targeting and outreach strategies.
• Track the effectiveness of lead generation efforts and optimize research methods accordingly.

Requirements & Experience :

• Bachelor’s degree in Marketing, Business, Research, or related field. (Nice to have)
• 2–4 years of experience in a research, sales support, or business development role (preferably B2B).
• Strong analytical and critical thinking skills; ability to synthesize large volumes of information.
• Proficient with research tools such as LinkedIn Sales Navigator, CRM systems (e.g., Salesforce, HubSpot), and market research databases. (Nice to have)
• Excellent written and verbal communication skills.
• Detail-oriented, highly organized, and comfortable working independently.
• Familiarity with B2B sales cycles and lead qualification frameworks.

Comfortable working across teams and relaying insights to sales stakeholders

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Client Success Manager

The Client Success Managers play a critical role in ensuring high client satisfaction as they adopt and scale with our clients' software product(s). In partnership with clients' Sales Account Managers, the Client Success team owns the client experience starting at the pre-sale demo, pilot and initial onboarding phase, through to adoption, full utilization and renewal/expansion. This specific role will focus on supporting the Client Success of the Research Defender suite of products, with a long term vision of expanding the scope of the role to other software products. This is an individual contributor role reporting to VP, Client Success.

Duties & Responsibilities

What you will do:

1. Partner with Client Success Team leadership to execute the overall vision, strategic, and tactical plans for the Client Success department in order to meet company revenue targets.
2. Develop and continuously maintain engaging API Documentation and other product training materials to facilitate onboarding and adoption of new products and releases.
3. Drive rapid platform utilization by effectively onboarding new clients through delivery and training services, self-serve content, and hands-on product support.
4. Conduct pre-sales demos as needed, manage pilot cycles, and onboard new clients, while partnering with Sales account managers to understand clients’ businesses, and how our clients' products add value.
5. Partner with our clients' internal resources to proactively identify and resolve client pain points that put client loyalty and retention at risk.
6. Serve as a liaison between our clients' software and their Product Management team by regularly sharing client feedback and priorities.
7. Build and maintain an effective and efficient level 1 software support function to address client concerns with potential product errors.

Desired Experience & Qualification

1. 2-4+ years of excellence in client-facing project management work in the market research industry.
2. Prior experience, or willingness to learn, sales-related skills that overlap with Client Success; including sales cycle management, sales-techniques like upselling, contract renewals, etc.
3. Ability to convey enthusiasm for solving customer issues, conveying product-related knowledge and expertise.
4. Exceptional organizational awareness, emotional intelligence, and written/verbal communication.
5. Proven experience building and maintaining strong relationships with stakeholders at all levels of seniority and experience, within and outside of the company.
6. Being coachable, taking extreme ownership, and trusting the process.
7. Strong problem-solving skills and ability to think critically and on your feet.
8. Fluency in business English, with a wide knowledge of various professional terms from different industries.
9. Polished, succinct, and grammatically correct written communication skills.
10. An at-home fiber internet connection with a minimum speed of 20 Mbps is a requirement of the position.
11. Experience working in popular online survey software tools like Qualtrics, Decipher, Confirmit, Alchemer, etc.
12. Experience working with API services/products, tools and documentation.
13. SQL Experience.

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